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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111404 Views

26 replies

3 likes

  • 111404 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224106 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224106 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581376 Views

79 replies

3 likes

  • 581376 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478603 Views

577 replies

40 likes

Account
Free
  • 478603 Views
  • 577 replies
  • 40 likes

Solved!! Can't play the song

As the picture there why i can't play the music in my spotify?

Newbie

As the picture there why i can't play the music in my spotify?

xoholo

Composer

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes

Account logged out and locked out afters battery dies

PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...

Newbie

Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Unsave all the Song from an Album in One Click Doesn't Work Anymore

After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs except do it manually for each songs, previously I only ne...

Casual Listener

After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list),  I cannot unsave all the songs e...

936 Views

0 replies

2 likes

album
saved song
  • 936 Views
  • 0 replies
  • 2 likes

Corrupted bluetooth control after last update

Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with the car control keys instantly. now after the last update i...

Casual Listener

Something got bad after the last spotify update:   previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with...

serkT21

Casual Listener

2509 Views

4 replies

6 likes

  • 2509 Views
  • 4 replies
  • 6 likes

Spotify stops playing?

PlanPremiumCountryAustralia DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi all, Just recently, Spotify will sometimes stop playing. Sometimes when my phone locks, sometimes just out of the blue. So I have to hit play to resume ...

Regular

Plan Premium Country Australia  Device Samsung Galaxy S9 Operating System Android    My Question or Issue Hi all,   Just recently, Spotify will sometimes stop playing....

verflucht88

Casual Listener

45844 Views

4 replies

9 likes

  • 45844 Views
  • 4 replies
  • 9 likes

Solved!! Google assistent

Hello premium user here in Sweden here I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account. However i cant get it to start playing music it opens the app and search the artist and/or song nam...

Regular

Hello premium user here in Sweden here   I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account.   However i cant get it to start...

Daanne

Regular

7458 Views

8 replies

0 likes

  • 7458 Views
  • 8 replies
  • 0 likes

Which music service will you be switching to now that Spotify sucks?

PlanPremiumCountryU.S.DeviceSamsung Galaxy S6 My Question or IssueSpotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth paying for with this new update. Looks like I'll be finding another music ...

Casual Listener

Plan Premium Country U.S. Device Samsung Galaxy S6   My Question or Issue Spotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth pa...

Heyjerry

Regular

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Solved!! no app on galaxy watch?

PlanPremiumCountryAustraliaDeviceGalaxy watchMy Question or IssueHelp! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?

Visitor

Plan Premium Country Australia Device Galaxy watch My Question or Issue Help! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?

Mantisentil

Community Legend

1324 Views

1 replies

0 likes

  • 1324 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

931 Views

0 replies

1 likes

  • 931 Views
  • 0 replies
  • 1 likes

Superuser Contribution No longer displays the artist I've downloaded.

My Question or IssueSo I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. However the past two weeks, whenever I download something new, ...

Casual Listener

My Question or Issue So I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. ...

Deadjim

Roadie

4352 Views

7 replies

6 likes

  • 4352 Views
  • 7 replies
  • 6 likes

[Desktop] Headphone Play/Pause/Skip Buttons with Spotify

PlanPremium FamilyCountryAustralia DeviceSamsung Galaxy 7 / Samsung Note 9Operating SystemAndroid Oreo / PieSpotify Version8.4.95.785 My Question or IssueMy wife and I both have Aftershokz Trekz headphones (Air and Titanium models respectivly) and in...

Visitor

Plan Premium Family Country Australia   Device Samsung Galaxy 7 / Samsung Note 9 Operating System Android Oreo / Pie Spotify Version 8.4.95.785   My Question or Issue My wife a...

Mantisentil

Community Legend

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Spotify shows wrong device name: " Listening on this phone" instead of Speaker's name when casting

PlanPremiumCountryPolandDeviceNexus 7 Operating SystemAndroid 7.1.1 My Question or Issuephone: Spotify -> devices available ->Den speaker 14 google cast - is availableListening on this phone is highlighted Video is attached.

Visitor

Plan Premium Country Poland Device Nexus 7  Operating System Android 7.1.1   My Question or Issue phone: Spotify -> devices available -> Den speaker 14 google cast - is av...

995 Views

0 replies

1 likes

  • 995 Views
  • 0 replies
  • 1 likes

Android TV distortion

CountryUSDeviceMI Box SOperating SystemAndroid TV Oreo 8.1 My Question or IssueThe MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uninstalled updates and cleared data. Nothing worked. It is like that on my brother's...

Visitor

  Country US Device MI Box S Operating System Android TV Oreo 8.1   My Question or Issue The MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uni...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Skip buttons on my car radio not working with Spotify

PlanPremiumCountryUnited Kingdom Device:Samsung galaxy s10 Operating SystemAndroid My Question or IssueWhen connected to my car radio through Bluetooth none of the pause or skip buttons work and I have no control, does anyone have a solution

Casual Listener

Plan Premium Country United Kingdom  Device: Samsung galaxy s10  Operating System Android    My Question or Issue When connected to my car radio through Bluetooth none o...

Peter

Spotify Legend

22341 Views

3 replies

1 likes

  • 22341 Views
  • 3 replies
  • 1 likes

Downloading without storage permission

PlanPremiumUnited Kingdom DeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 I have noticed that I haven't given the Spotify app any permissions including the storage permission. However I have more than 600 songs downloaded on my device and just ...

Visitor

Plan Premium United Kingdom   Device Samsung Galaxy 10 Plus Operating System Android 9   I have noticed that I haven't given the Spotify app any permissions including the storage...

1692 Views

0 replies

1 likes

  • 1692 Views
  • 0 replies
  • 1 likes

Automatically Downloading Saved Songs

PlanPremiumCountry United StatesDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I automatically download songs from an Artist? For example, if there are songs from an artist that I save, I want them to ...

Newbie

Plan Premium Country  United States Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do I automatically download songs from ...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Unable to play a lot of songs.

PlanPremiumCountryIndiaDeviceXiaomi POCO F1Operating SystemAndroid Pie My Question or IssueA lot of the songs on the app are unplayable or absent and not showing. Even if they show, they are just unplayable. I have attached a screenshot for reference...

Visitor

Plan Premium Country India Device Xiaomi POCO F1 Operating System Android Pie   My Question or Issue A lot of the songs on the app are unplayable or absent and not showing. Even if the...

KrabbyPraddy

Visitor

611 Views

1 replies

1 likes

bug
  • 611 Views
  • 1 replies
  • 1 likes

Why can't we find a playlist with all my downloaded songs?

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded song or Do I have to manually press "like" to every s...

Visitor

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded so...

562 Views

0 replies

1 likes

  • 562 Views
  • 0 replies
  • 1 likes

Ads Playing in the middle of songs Ads not playing stalling the App

PlanFreeCountryUSADevicePixel 2XLOperating SystemAndroid Version 9 My Question or IssueI have 2 issues really. I have reinstalled twice from Google Play with no success. Issues 1: Ads will not play and the app has to sit for about 10 minutes before i...

Newbie

Plan Free Country USA Device Pixel 2XL Operating System Android Version 9   My Question or Issue I have 2 issues really. I have reinstalled twice from Google Play with no success.&nbsp...

870 Views

0 replies

0 likes

Ads playing wrong
  • 870 Views
  • 0 replies
  • 0 likes

Can't find my songs saved on App....

PlanPremiumCountryUSDeviceSamsung Galaxy 9App I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue through the artist or playlist. I figured I'd look into it later. A day or 2 lat...

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 9 App   I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue ...

GirlInterupted

Casual Listener

5250 Views

6 replies

7 likes

  • 5250 Views
  • 6 replies
  • 7 likes