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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389015 Views

545 replies

34 likes

Account
Free
  • 389015 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8073 Views

0 replies

7 likes

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[App v8.4.94.817] Thumb up/downs

PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...

Regular

Plan Premium Country  Germany Device (Xiaomi MiA1) Operating System Android Pie     After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made un...

332 Views

0 replies

1 likes

  • 332 Views
  • 0 replies
  • 1 likes

Order of playlists

DeviceSony Xperia XZ2 CompactOperating SystemAAndroid PieMy Question or IssueSince a while the sorting of playlists in the Android app is off. Where before it followed whatever order you put them in in the Windows app. But now when I follow a new pla...

Roadie

  Device Sony Xperia XZ2 Compact Operating SystemA Android Pie My Question or Issue Since a while the sorting of playlists in the Android app is off. Where before it followed whatever orde...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Music Player - LockScreen

Music player not working in the screen locked PlanPremiumCountryItaly DeviceSamsung s8Operating SystemAndroid 9

Newbie

Music player not working in the screen locked    Plan Premium Country Italy   Device Samsung s8 Operating System Android 9    

353 Views

0 replies

0 likes

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I have to press twice when I want to play music on a Google Speaker Group

PlanPremiumCountrySweden Device(Android, Google Home)Operating System(Android Oreo, Google Home) My Question or Issue When I want to play music on a "Google Speaker Group" I have to press it twice on the mobile and it's the same with my Google Home. ...

Casual Listener

Plan Premium Country Sweden   Device (Android, Google Home) Operating System (Android Oreo, Google Home)   My Question or Issue  When I want to play music on a "Google Speak...

1000 Views

0 replies

0 likes

Google Home
Speaker group
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I can't view my albums

PlanPremiumCountryUK DeviceRedmi 5 plusOperating SystemAndroid My Question or IssueI can no longer view my albums, all I get is the green circle as though they're loading. I can view everything else fine. I've uninstalled and reinstalled but still no...

Newbie

Plan Premium Country UK  Device Redmi 5 plus Operating System Android   My Question or Issue I can no longer view my albums, all I get is the green circle as though they're loadin...

paulyboy013

Newbie

1240 Views

1 replies

1 likes

  • 1240 Views
  • 1 replies
  • 1 likes

LG keyboard wont sign me in

PlanFree/PremiumCountry DeviceLG-D852Operating SystemAndroid My Question or IssueTo sign in i require my keyboard to flip on its side because its cracked and i nowhere have the funds to fix/replace right now. Anyways if i remember correctly when i wa...

Casual Listener

Plan Free/Premium Country   Device LG-D852 Operating System Android   My Question or Issue To sign in i require my keyboard to flip on its side because its cracked and i nowhere h...

Terel22

Casual Listener

345 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashes when attempting to play a playlist with local files created on PC

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer.PlanPremiumCountryUSA Devices involvedSamsung Galaxy S4, Custom built Windows 10 computer (AMD FX-8350, Asus M5A97 R2.0, GTX 1080 TI)Operating SystemW...

Newbie

Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer. Plan Premium Country USA  Devices involved Samsung Galaxy S4, Custom built Windows...

546 Views

0 replies

5 likes

  • 546 Views
  • 0 replies
  • 5 likes

Changes to Artist Radio

PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...

Casual Listener

Plan Premium Country US   Device Samsung Note 9 Operating System Android Oreo   I was always able to search an artist, click their profile, go to the artist's radio station a...

Heathermaru

Casual Listener

2694 Views

2 replies

14 likes

  • 2694 Views
  • 2 replies
  • 14 likes

Podcasts forgetting position when paused

PlanPremiumCountryUnited States DeviceGoogle Pixel 2 XL Operating SystemAndroid Pie Podcasts on Spotify seem to have trouble remembering my position when they're paused for more than a few minutes and don't seem to sync correctly which episodes I've ...

Casual Listener

Plan Premium Country United States  Device Google Pixel 2 XL  Operating System Android Pie   Podcasts on Spotify seem to have trouble remembering my position when they're&nbsp...

446 Views

0 replies

3 likes

Podcasts
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  • 3 likes

Shuffle won't stay on

PlanPremiumCountry USDeviceLG V20Operating SystemAndroid 8.0.0, spotify version 8.4.94.817 My Question or IssueApp for android recently updated and now shuffle will not stay on. It's the exact same issue as this "solved" thread: https://community.spo...

Newbie

  Plan Premium Country  US Device LG V20 Operating System Android 8.0.0, spotify version 8.4.94.817   My Question or Issue App for android recently updated and now shuffle w...

1646 Views

0 replies

9 likes

  • 1646 Views
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  • 9 likes

Recommendations don't change any more

PlanPremiumCountry GermanyDeviceSamsung Galaxy 9Operating SystemAndroid Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (https://open.spotify.com/album/1HLd7NluYOzyRuJsmjKYzQ?si=esv8EBBtTWKn9f5zZML4wQ) Shortly after that, my reco...

Music Fan

  Plan Premium Country  Germany Device Samsung Galaxy 9 Operating System Android Oreo      In December 2018 , I listened to"Weekend Man" by Royal Republic (ht...

Mavoy1

Regular

992 Views

1 replies

2 likes

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  • 2 likes

Solved!!Superuser Contribution Forgot password and Login are not working in Android App

Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.

Newbie

Hi,   I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When  I click it just says link is expired. However I am able t...

Katerina

Spotify Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

What Happened To Shuffle?!

PlanPremiumCountryUK & USDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueWhy is the shuffle so limited now? Don't point me to the topic from years ago. I want actual shuffle back, not listen to my songs in a half-assed order by artist...

Music Fan

Plan Premium Country UK & US Device Pixel 2 XL Operating System Android Pie   My Question or Issue Why is the shuffle so limited now? Don't point me to the topic from years ago. I ...

909 Views

0 replies

2 likes

  • 909 Views
  • 0 replies
  • 2 likes

My favourites list is gone after converting to premium.

PlanPremiumCountryIndiaDevice(one plus 5)Operating System, Android My favorite list is gone after I upgraded my account to premium. How can I recover it?

Newbie

Plan Premium Country India Device (one plus 5) Operating System , Android   My favorite list is gone after I upgraded my account to premium. How can I recover it?   

249 Views

0 replies

0 likes

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Superuser Contribution Problem with 4G

PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song

Newbie

  Plan Premium Country  Italy Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue   When i'm with 4G, musics don't load. I must disconnect and...

Katerina

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Endless loading spinner when trying to see my downloaded songs

DeviceSamsung Galaxy S5Operating SystemAndroid v5.0Screenshot My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading spinner? I'm trying to see content ...

Music Fan

Device Samsung Galaxy S5 Operating System Android v5.0 Screenshot       My Question or Issue I don't get this: I'm trying to see my downloaded songs. They should be availa...

lkllnd93

Music Fan

1916 Views

7 replies

0 likes

  • 1916 Views
  • 7 replies
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Superuser Contribution Does spotify app in India support mirrorlink?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or IssueDoes the Spotify app support mirror link in India?

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.) Operating System (iOS 10, Android Oreo,etc.)   My Question or Issue Does the Spotify app su...

Katerina

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share to Instagram's stories.

PlanPremiumCountry BrazilDeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue The option to share to Instagram story does not appear to me, only to share by Instagram direct. All the apps are update. Android version 8.1.0Spotify ve...

Casual Listener

Plan Premium Country  Brazil Device Motorola Moto G5 Operating System Android Oreo   My Question or Issue  The option to share to Instagram story does not appear to me, ...

Peter

Spotify Legend

537 Views

3 replies

1 likes

  • 537 Views
  • 3 replies
  • 1 likes

Bug when displaying the User Name of a playlist creator

PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy 4 Operating System Android Lollipop   My Question or Issue   When playing a playlist I have created, my unique Profile Na...

Schlossgeist

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify no muestra canciones guardadas en Todos los Artistas

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si entro en la pestaña de Artistas y selecciono uno para ver las...

Casual Listener

Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas.   Es decir si e...

Peter

Spotify Legend

6947 Views

3 replies

1 likes

  • 6947 Views
  • 3 replies
  • 1 likes