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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195253 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195253 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536731 Views

78 replies

3 likes

  • 536731 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440951 Views

565 replies

37 likes

Account
Free
  • 440951 Views
  • 565 replies
  • 37 likes

CAN'T FIND MY SAVED SONGS, HELP!

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me, there are 1977 songs in my Liked Songs but as i sa...

Visitor

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me,...

nigelje

Music Fan

1882 Views

1 replies

0 likes

  • 1882 Views
  • 1 replies
  • 0 likes

Download Spotify on Galaxy Watch

PlanPremiumCountryGermanyDeviceSamsung Galaxy WatchOperating SystemAndroid My Question or Issue I can´t find Spotify at galaxy watch apps.Is spotify not available on Samsung galaxy watch?

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Watch Operating System Android   My Question or Issue  I can´t find Spotify at galaxy watch apps. Is spotify not available on S...

Lipovitan

Newbie

1864 Views

1 replies

2 likes

  • 1864 Views
  • 1 replies
  • 2 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

Visitor

Dear Spotify,  This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and  the way it creates geners and podcats . Since the launch in Ind...

Mantisentil

Community Legend

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Newbie

  Plan Premium Country France Device honor 8x Operating System Android   My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....

469 Views

0 replies

0 likes

Artist album
library malfunction
  • 469 Views
  • 0 replies
  • 0 likes

Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

Newbie

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all.  Now, Spotify will play only one song and then stops.  This has been a problem f...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Casual Listener

Plan Premium Country U.S. Device LG G4 Operating System     My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...

Mantisentil

Community Legend

6312 Views

1 replies

2 likes

  • 6312 Views
  • 1 replies
  • 2 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Casual Listener

Plan  Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...

Moedrian

Casual Listener

1008 Views

2 replies

1 likes

Android
  • 1008 Views
  • 2 replies
  • 1 likes

Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

Casual Listener

Plan Premium Country Italy   Device Huawei Honor 9 Lite Operating System Android 8.0.0.141   My Question or Issue Hi guys!  I've problem with the last update of the Spotify...

heavy_metal

Casual Listener

3289 Views

3 replies

8 likes

  • 3289 Views
  • 3 replies
  • 8 likes

Superuser Contribution Saved Albums/Songs no longer loading

My Question/IssueAbout two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear.PlanStudent PremiumCountry U.S.Device(Motorola G6 Play)Operating...

Casual Listener

My Question/Issue About two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear. Plan Stu...

Peter

Spotify Legend

1487 Views

5 replies

1 likes

  • 1487 Views
  • 5 replies
  • 1 likes

Os menus da bibliteca sumiram

PlanPremiumCountry BrasilDeviceZenfone3 Operating SystemAndroid Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras pessoas continuam com o menu antigo onde apareciam as opções de musicas, artistas e tal, mas o me...

Visitor

Plan Premium Country  Brasil Device Zenfone3  Operating System Android Oreo   My Question or Issue  Minha biblioteca foi substituída por um menu diferente, outras p...

lucasfrizon

Visitor

873 Views

1 replies

1 likes

  • 873 Views
  • 1 replies
  • 1 likes

Favourite songs not showing in library

PlanFreeCountry WalesDeviceHonor 9Operating SystemAndroid My Question or Issue I've just noticed since I've canceled my premium account that some songs I have favorited (heart symbol) , are not in my favourite library, I've uninstalled and reinstalle...

Casual Listener

  Plan Free Country  Wales Device Honor 9 Operating System Android   My Question or Issue  I've just noticed since I've canceled my premium account that some songs I ha...

Spannerj360

Casual Listener

1978 Views

2 replies

0 likes

  • 1978 Views
  • 2 replies
  • 0 likes

Spotify platforms not syncing liked songs

PlanPremium/FamilyCountryCanadaDeviceSamsung Galaxy S8, PCOperating SystemAndroid 8.0, Windows 7, Windows 10 My Question or Issue The issue happens occasionally where a song is saved via the "+" symbol to the PC Spotify app (or the Android Spotify ap...

Regular

Plan Premium/Family Country Canada Device Samsung Galaxy S8, PC Operating System Android 8.0, Windows 7, Windows 10   My Question or Issue  The issue happens occasionally whe...

Loxer

Community Legend

46903 Views

2 replies

31 likes

Songs missing
  • 46903 Views
  • 2 replies
  • 31 likes

Saved songs not shown in albums tab?

After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I really have to search through my playlists to find thos...

Newbie

After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I real...

Mantisentil

Community Legend

1182 Views

2 replies

6 likes

  • 1182 Views
  • 2 replies
  • 6 likes

Why harvard dropout not available in india , only one lil pump song is available

PlanFreeCountryIndia DeviceONEPLUS 6Operating SystemAndroiD PIE My Question or IssueWHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HARVARD DROPOUT AND OTHER LIL PUMP SONGS

Newbie

Plan Free Country India   Device ONEPLUS 6 Operating System AndroiD PIE   My Question or Issue WHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HA...

Mantisentil

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Personalized playlists

Hey!I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated Furthermore I don't have a discover weekly or release radar despite the fact that I've been using spotify(I'm logged in) for more than a wee...

Casual Listener

Hey! I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated  Furthermore I don't have a discover weekly or release radar despite the fact tha...

Mantisentil

Community Legend

619 Views

1 replies

0 likes

p
  • 619 Views
  • 1 replies
  • 0 likes

Volume changing, songs restarting, songs skipping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating System My Question or Issue Hi everyone. In the last week I am constantly having the volume changing, songs restarting or songs skipping. Just now, I've had a song restart only a few seconds...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S8 Operating System     My Question or Issue   Hi everyone.   In the last week I am constantly having the volume ...

960 Views

0 replies

2 likes

  • 960 Views
  • 0 replies
  • 2 likes

Songs randomly pause

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts. PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid pie My Question or Issue

Newbie

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts.  Plan Premium Country USA  Device Samsu...

jnkvbk

Casual Listener

1107 Views

1 replies

0 likes

  • 1107 Views
  • 1 replies
  • 0 likes

disable spotify connect?

this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me. i have two devices (my PC and an nvidia shield upstairs in the living room) ...

Newbie

  this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me.   i h...

joshp75

Music Fan

1501 Views

3 replies

0 likes

  • 1501 Views
  • 3 replies
  • 0 likes

Playlist displaying wrong order

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S8, Macbook Pro late 2014)Operating System(Android 8.0.0, MacOS on the laptop) My Question or Issue I have been frustrated the last few days with saving playlist details and rearraging the order of...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S8, Macbook Pro late 2014) Operating System (Android 8.0.0, MacOS on the laptop)   My Question or Issue  I have been frus...

karlerikson

Casual Listener

1139 Views

1 replies

0 likes

Playlists
  • 1139 Views
  • 1 replies
  • 0 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

Newbie

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...

Darevas

Newbie

941 Views

1 replies

2 likes

bluetooth
bug
india
playback
Premium
  • 941 Views
  • 1 replies
  • 2 likes