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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34932 Views
  • 64 replies
  • 25 likes
  • 34932 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873632 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873632 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25466 Views
  • 3 replies
  • 0 likes
  • 25466 Views
  • 3 replies
  • 0 likes

App crashing on OnePlus 6T

PlanPremiumCountry IsraelDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello fellow listeners.I bought a new phone about a week ago,as mentioned above,and while trying to listen to spotify via bluetooth in my car,or just a portable sp...

  • Visitor
  •   Plan Premium Country  Israel Device OnePlus 6T Operating System Android 9   My Question or Issue Hello fellow listeners. I bought a new phone about a week ago,as mentione...
  • user-removed
  • Not applicable
  • 496 Views
  • 1 replies
  • 1 likes
  • 496 Views
  • 1 replies
  • 1 likes

Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

  • Newbie
  • Plan Premium Country UK  Device Phone and tablet  Operating System     My Question or Issue  Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

  • Newbie
  • Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo   Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...
  • 656 Views
  • 0 replies
  • 6 likes
  • 656 Views
  • 0 replies
  • 6 likes

Spotify Connect and Yamaha RX-V485

PlanPremium SubscriptionCountry USA DeviceSamsung Galaxy S7, Yamaha RX-V485Operating SystemAndroid My Question or Issue My RX-V485 is not showing up on my Android phone. This use to work fine, now it does not.

  • Regular
  • Plan Premium Subscription Country  USA   Device Samsung Galaxy S7, Yamaha RX-V485 Operating System Android   My Question or Issue  My RX-V485 is not showing up on my An...
  • ArKo11
  • Casual Listener
  • 8280 Views
  • 14 replies
  • 0 likes
  • 8280 Views
  • 14 replies
  • 0 likes

Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

  • Newbie
  • Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11   My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...
  • 325 Views
  • 0 replies
  • 1 likes
  • Wi-Fi
  • 325 Views
  • 0 replies
  • 1 likes

Songs only greyed out in one playlist

PlanPremiumCountry UKDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 PieMy Question or IssueHi,I noticed a few days ago that several songs on one of my playlists have been greyed out and won't play. It's a large playlist, actually the one I listen t...

  • Newbie
  • Plan Premium Country  UK Device Google Pixel 2 XL Operating System Android 9 Pie My Question or Issue Hi, I noticed a few days ago that several songs on one of my playlists have been g...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Defaulting to unknown tracks

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Every time i open spotify, it is set to play music from an album i have never heard of. It is doing it all of the time and is extremely irritating. Please help!

  • Casual Listener
  • Plan Premium Country  UK Device Samsung Galaxy Operating System Android   My Question or Issue  Every time i open spotify, it is set to play music from an album i have never ...
  • Brocarl
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist I don't know playing without me wanting it to.

For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the first song in the playlist and if I pause or change th...

  • Casual Listener
  • For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the fir...
  • Katerina
  • Spotify Legend
  • 1509 Views
  • 5 replies
  • 0 likes
  • 1509 Views
  • 5 replies
  • 0 likes

Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

  • Newbie
  • Plan Premium (Student) Country  Poland Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  When I like songs from my daily mix by extendin...
  • 530 Views
  • 0 replies
  • 2 likes
  • 530 Views
  • 0 replies
  • 2 likes

One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

  • Newbie
  • Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

  • Casual Listener
  •   Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Solved!! I got 6 Daily Mixes on Spotify Lite but only 1 in the Spotify app (mobile and desktop)

PlanPremiumCountryIndonesia Operating SystemAndroid Lollipop & Windows 10 My Question or Issue I've had my premium plan since May last year, but I've just started using it around a month ago. On the "Made for You" section in the mobile app, there's b...

  • Casual Listener
  • Plan Premium Country Indonesia   Operating System Android Lollipop & Windows 10   My Question or Issue  I've had my premium plan since May last year, but I've just st...
  • bebekgulings
  • Casual Listener
  • 850 Views
  • 1 replies
  • 0 likes
  • 850 Views
  • 1 replies
  • 0 likes

Can't see new Podcast Episodes in App

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been trying to play the latest episodes on certain podcasts; however, they don't show up in the app. I can see them when I view it in the web p...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android Oreo 8.0.0   My Question or Issue I have been trying to play the latest episodes on certain podcasts;...
  • sajayi88
  • Casual Listener
  • 4386 Views
  • 2 replies
  • 5 likes
  • 4386 Views
  • 2 replies
  • 5 likes

Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

  • Casual Listener
  • Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...
  • 2003emu
  • Casual Listener
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Voice stopping problem

PlanPremium DeviceAsus zenfone 5 Operating SystemAndroid pie My Question or Issue Hello I have been having some a issue after update to Android 9.0 If have some notifications in "do not disturb" or in silence mode Spotify has stopping point in time H...

  • Casual Listener
  •   Plan Premium     Device Asus zenfone 5  Operating System Android pie   My Question or Issue  Hello I have been having some a issue after update to Android 9...
  • emmreunal
  • Casual Listener
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

  • Newbie
  •   Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...
  • 233 Views
  • 0 replies
  • 2 likes
  • 233 Views
  • 0 replies
  • 2 likes

Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

  • Newbie
  •   Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

  • Casual Listener
  • Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

  • Newbie
  • Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, no ...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution One Plus sharing issues

PlanPremiumCountryItalyDeviceOne Plus 6 A6003Operating SystemAndroid 9 (OxygenOS 9.0.2) My Question or IssueHi everybody, I've noticed that the "share" function of my mobile application does not work on my One Plus.When I try to share something on Fa...

  • Casual Listener
  • Plan Premium Country Italy Device One Plus 6 A6003 Operating System Android 9 (OxygenOS 9.0.2)   My Question or Issue Hi everybody,   I've noticed that the "share" function of m...
  • Katerina
  • Spotify Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes