Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41892 Views
65 replies
25 likes

41892 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877694 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877694 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26296 Views
4 replies
0 likes

26296 Views
4 replies
0 likes

Problems with my downloads

PlanPremiumCountry GuatemalaDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid Oreo My Question or Issue When I first paid for Spotify Premium, I downloaded all of my songs into an SD Card. This week, everytime I opened Spotify, my downloaded songs...

mafer_gonzalezg
Newbie
Plan Premium Country Guatemala Device Samsung Galaxy J7 Prime Operating System Android Oreo My Question or Issue When I first paid for Spotify Premium, I downloaded ...
2019-01-17 3:59:14 AM
2019-01-19 11:20:17 AM
dgs2-q_s9hk3h
Newbie
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

There's no search bar in my playlist and the option to sort my songs

PlanPremiumCountry BrazilDeviceMoto X4Operating SystemAndroid Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist disappeared. Before I could just scroll up and I'd find the option to search for a song a...

danielgalhardo
Newbie
Plan Premium Country Brazil Device Moto X4 Operating System Android Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist&n...
2019-01-19 3:20:12 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

How do I delete my hackers horrible taste in music?

My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not all...IT WILL NOT GO AWAY!! Please tell me there is...

Thumper71f
Newbie
My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not ...
2019-01-18 9:30:53 PM
2019-01-19 1:43:10 AM
Jose_M
Spotify Star
701 Views
1 replies
1 likes
delete music
Different Language
Discovery Weekly
genre preferences

701 Views
1 replies
1 likes

No option to turn off shuffle play on Android player.

PlanFreeCountry USDeviceSamsung galaxy S8Operating SystemAndroid Oreo My Question or IssueWhile I am playing songs on my spotify android if I play any playlist like daily mix 1, all the songs are automatically played in shuffle but I cannot find the ...

user-removed
Visitor
Plan Free Country US Device Samsung galaxy S8 Operating System Android Oreo My Question or Issue While I am playing songs on my spotify android if I play any playlist like...
2019-01-18 8:56:39 PM
2019-01-18 10:52:29 PM
user-removed
Not applicable
3177 Views
2 replies
0 likes
Shuffle play hutton free

3177 Views
2 replies
0 likes

Horrible layout ROLLED BACK? (It seems to be)

PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) My Question or IssueThe Android app on my device is still at 8.4.89.515. HOWEVER, the major problems that appeared over the last few days (horizontal scrolling, missing...

SoundMixr
Music Fan
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) My Question or Issue The Android app on my device is still at 8.4.89.515. HOWEV...
2019-01-18 10:08:48 PM
324 Views
0 replies
1 likes
complaint update

324 Views
0 replies
1 likes

Repeat keeps turning off

Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/PremiumCountry device iPhone 7 (iOS 12.0.1 My Question or Issue

Brennie56
Casual Listener
Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/Premium...
2019-01-18 8:37:02 PM
510 Views
0 replies
0 likes

510 Views
0 replies
0 likes

Download error

PlanPremiumCountry NetherlandsDeviceMotorola Moto G5Operating SystemAndroid 8.1 My Question or Issue"Downloading has stopped because there is no space on the device."I've always had hundreds of songs downloaded on my device.I've used the application ...

Ketsh
Casual Listener
Plan Premium Country Netherlands Device Motorola Moto G5 Operating System Android 8.1 My Question or Issue "Downloading has stopped because there is no space on the device." I...
2019-01-18 8:20:31 PM
325 Views
0 replies
1 likes

325 Views
0 replies
1 likes

How do I continue my queue on my phone?

PlanFreeCountry LatviaDeviceSamsung Galaxy J5(2016)Operating SystemAndroid Oreo, Windows 10 My Question or Issue I'm new to Spotify. I made a queue on my computer and thought I could switch seamlessly between devices to listen to it. However, when I ...

user-removed
Visitor
Plan Free Country Latvia Device Samsung Galaxy J5(2016) Operating System Android Oreo, Windows 10 My Question or Issue I'm new to Spotify. I made a queue on my compu...
2019-01-18 4:29:01 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Search not working in Android app

PlanPremium (Family)CountryUnited KingdomDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0App version8.4.89.515 My Question or Issue When I try to look for music using the Search option, I get the message: Sorry, something went wrong. That didn't ...

sinplicity
Newbie
Plan Premium (Family) Country United Kingdom Device Samsung Galaxy S7 Operating System Android 8.0.0 App version 8.4.89.515 My Question or Issue When I try to look for ...
2019-01-18 4:13:31 PM
498 Views
0 replies
0 likes
Android
Search

498 Views
0 replies
0 likes

Albums With Unrelated Songs from Other Artists

PlanFree Australia Xperia XZ Premium Operating SystemAndroid My Question or IssueMost albums have a couple of unrelated songs added in. For example, I like a bit of Elder Scrolls music on while I read, but the album contains some random pop songs, or...

Smeghead25
Newbie
Plan Free Australia Xperia XZ Premium Operating System Android My Question or Issue Most albums have a couple of unrelated songs added in. For example, I like a bit o...
2019-01-18 3:41:07 PM
400 Views
0 replies
0 likes

400 Views
0 replies
0 likes

Layout update gets even WORSE (version 8.4.89.515)

PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8.4.88.150. Well, I just received and installed the newest update (8.4.89.515). I...

SoundMixr
Music Fan
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8....
2019-01-18 2:16:22 PM
2019-01-18 2:40:15 PM
amukhachou
Newbie
681 Views
1 replies
3 likes
complaint
Update

681 Views
1 replies
3 likes

Can't share to Instagram Stories

PlanPremiumCountryBrazil DeviceXioami Mi A1Operating SystemAndroid Pie Since this feature has been released I could never find this option when I try to share to Instagram Stories. When I click Share>More, all I can see related to Instagram is Direct...

dashcsn
Casual Listener
Plan Premium Country Brazil Device Xioami Mi A1 Operating System Android Pie Since this feature has been released I could never find this option when I try to share to I...
2019-01-18 1:52:19 PM
344 Views
0 replies
0 likes
Instagram Stories

344 Views
0 replies
0 likes

Solved!! Open source licenses not available in Android app.

PlanPremiumCountry GermanyDeviceMi A2 liteOperating SystemAndroid 9 (API Level 28)Build 8.4.88.150My Question or Issue When I open "Third party licenses" within the app settings, I get an empty page stating: "Licenses are not included in this build, ...

ntpq
Casual Listener
Plan Premium Country Germany Device Mi A2 lite Operating System Android 9 (API Level 28) Build 8.4.88.150 My Question or Issue When I open "Third party licenses" ...
2019-01-18 9:37:25 AM
2019-01-18 1:40:39 PM
ntpq
Casual Listener
771 Views
2 replies
0 likes
FOSS
legal
license

771 Views
2 replies
0 likes

save on sd card

PlanFree/PremiumCountry DeviceHuawei p8lite 2017Operating SystemANdroid I set my default storage on mysdcard(android setings)And now i cant set offline download on my ùsd carrd

BernardThomas
Newbie
Plan Free/Premium Country Device Huawei p8lite 2017 Operating System ANdroid I set my default storage on mysdcard(android setings) And now i cant set offline download on my ...
2019-01-18 1:40:18 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Please help! I cannot find all the music of a selected artist on my phone like I can on my laptop

PlanPremiumCountry DeviceHuawei p20Operating System My Question or Issue

lukesade
Newbie
Plan Premium Country Device Huawei p20 Operating System My Question or Issue
2019-01-18 12:16:07 PM
217 Views
0 replies
0 likes

217 Views
0 replies
0 likes

Username instead of display name on playlists in Android app

So a number of people have already remarked on this (but their forum messages have been closed for new comments, so here's a new post), but the Android app displays the automatically generated user name on the playlists (see attachment). That's not a...

sirkula
Casual Listener
So a number of people have already remarked on this (but their forum messages have been closed for new comments, so here's a new post), but the Android app displays the automatically generated user n...
2019-01-12 1:18:41 PM
2019-01-18 10:33:22 AM
sirkula
Casual Listener
336 Views
2 replies
0 likes

336 Views
2 replies
0 likes

Gear Fit 2/Fit 2 Pro Spotify App availability to Global public

Hi,I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists.Users outside the US are forced to use VPN to fake their location to the ...

ChristiaanM
Newbie
Hi, I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists. Users outside t...
2019-01-18 9:06:06 AM
467 Views
0 replies
2 likes

467 Views
0 replies
2 likes

Solved!! Can't filter

PlanPremiumCountry ArgentinaDeviceSony Xperia L1Operating SystemAndroid 7.0 Nougat My Question or IssueI can´t filter any song in my playlists. I checked in support and it said "Drag the screen down and release it so that Filtering appears at the top...

BautiCarpani
Casual Listener
Plan Premium Country Argentina Device Sony Xperia L1 Operating System Android 7.0 Nougat My Question or Issue I can´t filter any song in my playlists. I checked in support and ...
2019-01-17 7:53:05 PM
2019-01-18 8:55:42 AM
AeroZ
Composer
939 Views
3 replies
0 likes

939 Views
3 replies
0 likes

Unable to make new playlists

PlanPremiumCountry USDeviceSamsung Galaxy 9sOperating SystemAndroid Oreo My Question or Issue I listed albums by an artist, but when I select an album or the 3 dots on the right, the app force closes on me.

Pupmom76
Newbie
Plan Premium Country US Device Samsung Galaxy 9s Operating System Android Oreo My Question or Issue I listed albums by an artist, but when I select an album ...
2019-01-18 7:04:23 AM
194 Views
0 replies
1 likes

194 Views
0 replies
1 likes

I keep getting automatically logged out

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I will randomly get logged out of my Spotify App and I have to log in again. It happens a few times a day. I have a new Android phone. It happ...

NolanG
Newbie
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I will randomly get logged out of my Spotify A...
2019-01-18 6:59:06 AM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

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