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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211069 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211069 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561592 Views

78 replies

3 likes

  • 561592 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463360 Views

575 replies

39 likes

Account
Free
  • 463360 Views
  • 575 replies
  • 39 likes

Green loading circle after turning off screen when in songlist of an artist

Hi guys, Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone screen and turn it on again, instead of the songlist the green ...

Casual Listener

Hi guys,  Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone scree...

833 Views

0 replies

1 likes

  • 833 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth controls don't work correctly

PlanFreeCountryUKDevice(Google Pixel 2)Operating System(Android 9 - Pie) My Question or IssueOver the last few months when I try to use my Android Wear device or BT headphones to control tracks on Spotify, nothing happens. The app sometimes displays ...

Visitor

Plan Free Country UK Device (Google Pixel 2) Operating System (Android 9 - Pie)   My Question or Issue Over the last few months when I try to use my Android Wear device or BT head...

Mantisentil

Community Legend

4501 Views

2 replies

2 likes

  • 4501 Views
  • 2 replies
  • 2 likes

Music stopping

PlanPremiumCountryUSADevice(Samsung Galaxy S10+)Operating System(Android Pie) My Question or Issue Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do wi...

Visitor

Plan Premium Country USA Device (Samsung Galaxy S10+) Operating System (Android Pie)   My Question or Issue   Lately my music has been stopping when I'm listening to music. It ha...

xoholo

Composer

3870 Views

1 replies

1 likes

Android
Galaxy
s10 plus
  • 3870 Views
  • 1 replies
  • 1 likes

Can't access all songs from an artist

PlanPremiumCountryTurkeyOperating SystemAndroidMy Question or IssueBefore an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John Mayer, I was able to see all of his songs that I downloaded as a...

Visitor

Plan Premium Country Turkey Operating System Android My Question or Issue Before an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John...

610 Views

0 replies

1 likes

  • 610 Views
  • 0 replies
  • 1 likes

Hacked?

Plan PremiumCountry US DeviceGoogle pixel 3 xlOperating SystemAndroid My Question or IssueI listen to Spotify all day at work and lately my playlist will get interrupted by some random video with no sound that freezes up the app forcing me to shut th...

Casual Listener

  Plan Premium Country US   Device Google pixel 3 xl Operating System Android   My Question or Issue I listen to Spotify all day at work and lately my playlist will get ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Spotify Will Not Pause

PlanPremiumCountryUKDeviceSamsung Galaxy 8+Operating SystemAndroid OreoSpotify Version8.4.95.785My Question or IssueWhen in the app, playing music, and I press pause, it will pause very briefly and then continue playing until the second or third time...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8+ Operating System Android Oreo Spotify Version 8.4.95.785 My Question or Issue When in the app, playing music, and I press pause, it wi...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with play back once phone is locked.

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few minutes playing a song and the phone locks I'm unable...

Newbie

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few mi...

Peter

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Spotify finally found for Samsung Galaxy Watch on Samsung App Store

For those unable to locate Spotify for your Galaxy Watch On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spotify and click on the Spotify dot. Come out and go to Galaxy...

Visitor

For those unable to locate Spotify for your Galaxy Watch   On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spo...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

"All Albums" view loading indefinitely

PlanPremiumCountrySwitzerlandDeviceNexus 5X, Nokia 6, Samsung S10eOperating SystemAndroid Oreo and Pie My Question or IssueWhen I go to Library->Albums, the view loads indefinitely. This has been happening for a few weeks. New install didn't help.Cou...

Casual Listener

Plan Premium Country Switzerland Device Nexus 5X, Nokia 6, Samsung S10e Operating System Android Oreo and Pie   My Question or Issue When I go to Library->Albums, the view loads ind...

Mantisentil

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Urgent - Serious crashing on every time

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...

Visitor

Plan Premium Country Malaysia   Device Samsung Galaxy S10 Plus   Operating System  Android 9.0    My Question or Issue Every time I open Spotify I tried to back /...

Jessica198930

Visitor

937 Views

1 replies

0 likes

Android 9
Android Pie
S10
s10 plus
  • 937 Views
  • 1 replies
  • 0 likes

how many android mobile connected

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Visitor

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Mantisentil

Community Legend

743 Views

1 replies

0 likes

Mobile
  • 743 Views
  • 1 replies
  • 0 likes

Remove 'Your heavy rotation' in Android Auto

PlanPremium FamilyDevicePixel XLOperating SystemAndroid 9 My Question or IssueIs it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android Auto?I'm using Pixel XL in my car and all works great, but since late l...

Visitor

Plan Premium Family Device Pixel XL Operating System Android 9   My Question or Issue Is it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android...

1057 Views

0 replies

4 likes

  • 1057 Views
  • 0 replies
  • 4 likes

Solved!! Samsung galaxy watch issue

Hi, Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter. This started after I downloaded the offline content. It is very annoying and also disturbs me at work as well as drains t...

Regular

Hi,   Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter.   This started after I downloaded the offlin...

stephen12345

Regular

18212 Views

44 replies

13 likes

  • 18212 Views
  • 44 replies
  • 13 likes

Random stopping and not changing songs through Bluetooth.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note 9Operating System My Question or IssueEvery once in a while I'll be listing to music and it will just stop and close the app. Or It the music will just stop and not close the app. Another probl...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy note 9 Operating System   My Question or Issue Every once in a while I'll be listing to music and it will just stop and ...

Mantisentil

Community Legend

931 Views

1 replies

2 likes

  • 931 Views
  • 1 replies
  • 2 likes

Back / forward button not working

PlanPremiumCountryGermanyDeviceSamsung s8+Operating SystemLatest Android 9 My Question or Issue Hi , since the last Android update , the for/back button on Lockscreen Inst working same for Bluetooth controlls. Already tried reinstalling.Thanks in adv...

Casual Listener

  Plan Premium Country Germany Device Samsung s8+ Operating System Latest Android 9   My Question or Issue   Hi , since the last Android update , the for/back button on Loc...

Mantisentil

Community Legend

1810 Views

1 replies

1 likes

  • 1810 Views
  • 1 replies
  • 1 likes

Controller not working on lockscreen

PlanPremiumCountryUSADeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueI just got this phone, upgrading from the galaxy s7. I can't change the music using any controller when the phone is locked. I have never had an issue with this befo...

Visitor

  Plan Premium Country USA Device Galaxy S9+ Operating System Android Pie   My Question or Issue I just got this phone, upgrading from the galaxy s7. I can't change the music usi...

Mantisentil

Community Legend

1498 Views

1 replies

1 likes

  • 1498 Views
  • 1 replies
  • 1 likes

All Playlists in Shuffle Mode

PlanFreeCountryGermany DeviceHuawei P20 and Samsung Galaxy J7Operating SystemAndroid 8.0 My Question or IssueToday I noticed that all my own and other Playlists only can be played in Shuffle Mode, further I can't Skip a Song forward or backwards. Is ...

Regular

Plan Free Country Germany  Device Huawei P20 and Samsung Galaxy J7 Operating System Android 8.0   My Question or Issue Today I noticed that all my own and other Playlists only can...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

application on s9+ is extremely unstable

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueGood Morning,I have a galaxy s9 + updated to Android 9. And since the last update the application is extremely unstable, forcing me to close it completely on ...

Newbie

Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue Good Morning, I have a galaxy s9 + updated to Android 9. And since the last updat...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Repeat button not available

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India.PlanFreeCountry IndiaDeviceSamsungOperating SystemAndroid My Question or Issue Cant locate repeat or shuffle buttons and yes, I have checked t...

Casual Listener

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India. Plan Free Country  India Device Samsung Operating System Android   My ...

Spooner82

Regular

1261 Views

5 replies

0 likes

  • 1261 Views
  • 5 replies
  • 0 likes