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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387227 Views

545 replies

34 likes

Account
Free
  • 387227 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

  • 8037 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Grey out, can't play

Can't play the music, i thought because of my plan. Then i change to premium and it turns out the same. I'm a newbee on spotify.PlanPremiumCountry IndonesiaDeviceVivo v5Operating SystemAndroid 6.0 My Question or Issue

Casual Listener

Can't play the music,  i thought because of my plan. Then i change to premium and it turns out the same.  I'm a newbee on spotify. Plan Premium Country  Indonesia Device Vivo v5 ...

Jemi

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No puedo ver mis álbumes en la app

Plan PremiumCountry EspañaDeviceXiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando

Newbie

Plan Premium Country  España Device Xiaomi Mi A2   My Question or Issue  No puedo ver mis álbumes, cuando entró se queda siempre pensando  

Jemi

Spotify Legend

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Full library view

PlanPremiumCountry U.S.ADeviceSamsung Galaxy 9 (SM-G960u1) Operating SystemAndroid 9.0My Question or IssueI know there are different views of the library for premium and free users. I have a premium account however my library still only displays play...

Casual Listener

Plan Premium Country  U.S.A Device Samsung Galaxy 9 (SM-G960u1)   Operating System Android 9.0 My Question or Issue I know there are different views of the library for premium and...

Cloudlion

Casual Listener

873 Views

4 replies

0 likes

  • 873 Views
  • 4 replies
  • 0 likes

MIUI 10 no Spotify Playback Control Buttons

PlanPremiumCountry GermanyDeviceLeEco Le Pro 3 Elite (x722)Operating SystemAndroid 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots I don't have the playback buttons which is very annyoing. Maybe someone had the same p...

Regular

Plan Premium Country  Germany Device LeEco Le Pro 3 Elite (x722) Operating System Android 7.2 MIUI 10 17.02.19 Beta   My Question or Issue  As you can see in the screenshots ...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Spotify Connect stopped working on AV receiver

PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR-X6400) after the most recent Spotify update. It's not listed on my wife's Galaxy S9 eit...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue   My AV receiver stopped showing up as an available device (Denon AVR...

1094 Views

0 replies

1 likes

Android 9
Denon AVR
  • 1094 Views
  • 0 replies
  • 1 likes

every day Spotify uninstalls all my songs

this is really annoying, haven't found a solution yet. any help would be appreciated

Casual Listener

this is really annoying, haven't found a solution yet. any help would be appreciated

payals73

Casual Listener

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Is there a WIP Chromebook app?

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web player isn't the best in my experience since I like my p...

Regular

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web playe...

701 Views

0 replies

2 likes

chromebook
  • 701 Views
  • 0 replies
  • 2 likes

Artist songs

Some Artist are not available in India why like Charlie Puth Linkin park etc

Casual Listener

Some Artist are not available in India why like Charlie Puth Linkin park etc   

Darshanbs

Casual Listener

884 Views

2 replies

0 likes

warner music
  • 884 Views
  • 2 replies
  • 0 likes

Solved!! Linkin Park and Green Day songs not available

Plan FreeCountry IndiaDevice Sony Xperia T2 UltraOperating System Android Lollipop 5.1 My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the song is not available. So i want to ask if this for everyone or ...

Newbie

Plan Free Country India Device Sony Xperia T2 Ultra Operating System Android Lollipop 5.1  My Question or Issue I'm not able listen to Linkin Park and Green Day's songs as it shows that the ...

Mantisentil

Community Legend

11866 Views

1 replies

6 likes

Green Day
linkin park
  • 11866 Views
  • 1 replies
  • 6 likes

Music switches song mid way through without permission

Premium for studentsUSAGalaxy Note 9My Question or Issue When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for.I have logged out of all sessions and removed the playlist but it keep...

Newbie

Premium for students USA Galaxy Note 9 My Question or Issue  When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for. I ha...

Noah

Spotify Star

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Latest UI

PlanPremiumCountry India DeviceOne plus 6Operating SystemAndroid pie My Question or Issue I'm not able to acces the latest UIEarlier before i was able to acces it but suddenly it just shifted to the old UI.

Casual Listener

Plan Premium Country  India   Device One plus 6 Operating System Android pie   My Question or Issue  I'm not able to acces the latest UI Earlier before i was able to a...

Dhruv014

Casual Listener

1010 Views

2 replies

0 likes

UI
  • 1010 Views
  • 2 replies
  • 0 likes

Spotify doesn't work with

PremiumItaly Redmi 5 PlusAndroid 9 Pie My Question or IssueHi.I've a problem with the android app of Spotify.Usually when i'm using mobile connection, it seems that i'm offline and i have to close and re-open the app to work. My provider is "Ho Mobil...

Newbie

  Premium Italy     Redmi 5 Plus Android 9 Pie   My Question or Issue Hi. I've a problem with the android app of Spotify. Usually when i'm using mobile connection, it...

isaumyam

Composer

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Solved!! Still unable to post to Instagram Stories

PlanPremiumCountryUnited States DeviceLG G6Operating SystemAndroid version 8.8.0 My Question or Issue I have the most up to date version of Spotify, Instagram, and the Android operating system, but I'm still unable to share music to Instagram Stories...

Casual Listener

Plan Premium Country United States  Device LG G6 Operating System Android version 8.8.0   My Question or Issue  I have the most up to date version of Spotify, Instagram, and ...

Clément_L

Music Fan

2408 Views

5 replies

0 likes

Functionality
Instagram Stories
  • 2408 Views
  • 5 replies
  • 0 likes

Sort folders separately from playlists?

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically? You know, like you used to, and even Windows 95 could?

Gig Goer

Why can't I sort my playlists on Android sorted logically, aka Alphabetically, but with folders on top, also alphabetically?   You know, like you used to, and even Windows 95 could?

Clément_L

Music Fan

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

Shuffle all songs from library

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Since the last update I can't see all songs from my library by titles anymore to do Shuffle all, so how can we shuffle all songs from our Library now? I trie...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Since the last update I can't see all songs from my library by titles a...

Clément_L

Music Fan

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Solved!! Hi i am using spotify from india which launched few days ago i cant find any vidoes on Spotify app

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Newbie

Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes

Brunelicia

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Playlists in random order

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

Gig Goer

I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.

NetanZaf

Regular

4034 Views

7 replies

5 likes

  • 4034 Views
  • 7 replies
  • 5 likes

[App v8.4.94.817] Thumb up/downs

PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...

Regular

Plan Premium Country  Germany Device (Xiaomi MiA1) Operating System Android Pie     After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made un...

332 Views

0 replies

1 likes

  • 332 Views
  • 0 replies
  • 1 likes

Order of playlists

DeviceSony Xperia XZ2 CompactOperating SystemAAndroid PieMy Question or IssueSince a while the sorting of playlists in the Android app is off. Where before it followed whatever order you put them in in the Windows app. But now when I follow a new pla...

Roadie

  Device Sony Xperia XZ2 Compact Operating SystemA Android Pie My Question or Issue Since a while the sorting of playlists in the Android app is off. Where before it followed whatever orde...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Music Player - LockScreen

Music player not working in the screen locked PlanPremiumCountryItaly DeviceSamsung s8Operating SystemAndroid 9

Newbie

Music player not working in the screen locked    Plan Premium Country Italy   Device Samsung s8 Operating System Android 9    

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes