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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118874 Views

27 replies

4 likes

  • 118874 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239830 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239830 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600796 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493134 Views

581 replies

42 likes

Account
Free
  • 493134 Views
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  • 42 likes

Spotify on Xperia Z3 Compact

PlanPremiumCountryGermanyDeviceSony Xperia Z3 CompactOperating SystemAndroid Marshmellow My Question or IssueHi,I bought a new smartphone. It's a Sony Xperia Z3 Compact. So my problem is:Sometimes (or very often), when I want to hear the next song an...

Casual Listener

Plan Premium Country Germany Device Sony Xperia Z3 Compact Operating System Android Marshmellow   My Question or Issue Hi, I bought a new smartphone. It's a Sony Xperia Z3 Compact. So...

601 Views

0 replies

0 likes

  • 601 Views
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Solved!! Can't see all my songs list anywhere

vernee apollo lite android 6.0PremiumSo basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other threads such as reinstalling, deleting the cache, logging o...

Newbie

vernee apollo lite android 6.0 Premium So basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other thre...

Deadjim

Roadie

3771 Views

1 replies

4 likes

  • 3771 Views
  • 1 replies
  • 4 likes

Can't load "various artists" songs lists in the artists section of my library

PlanFamily CountryBrazil DeviceMoto Z2 Play Operating SystemAndroid 8.0.0 My Question or IssueSince a few days ago I can't access the songs saved on my library under "various artists". I used to be able to see all the songs normally, all sorted by th...

Casual Listener

Plan Family   Country Brazil   Device Moto Z2 Play   Operating System Android 8.0.0   My Question or Issue Since a few days ago I can't access the songs saved on my l...

369 Views

0 replies

1 likes

  • 369 Views
  • 0 replies
  • 1 likes

Solved!! Can't start spotify on Galaxy Note 9

Since last update (tonight)I can't open spotify. When clicking on the app icon it opens for a second,I can see spotify logo in the center and it immediate exits. No error message or any message at all - just kick me back to the home screen.Tried to r...

Regular

Since last update (tonight) I can't open spotify.   When clicking on the app icon it opens for a second, I can see spotify logo in the center and it immediate exits.   No error messag...

yan1v

Regular

1454 Views

1 replies

0 likes

  • 1454 Views
  • 1 replies
  • 0 likes

Content not available to me - but it is for others. Why?

Hi.I'm using Spotify Premium since years but came across an issue recently which drives me mad:For some weird reason there is content which generally is available - but not to me.E.g.the new Backyard Babies Album (Sliver and Gold) is just not showing...

Newbie

Hi. I'm using Spotify Premium since years but came across an issue recently which drives me mad: For some weird reason there is content which generally is available - but not to me. E.g.the new Ba...

872 Views

0 replies

0 likes

empty album
Empty playlists
invisible files
No content
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  • 0 replies
  • 0 likes

I can't cast anymore

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. Doesn't show devices anymore. PlanPremiumCountryGer...

Casual Listener

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. ...

433 Views

0 replies

0 likes

  • 433 Views
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Notifications stop music playing while connected to a Bluetooth speaker

PlanPremiumCountryNZDeviceHuawei Nova 3Operating SystemAndroid Oreo My Question or IssueWhen I get a text or other notification, the music will cut out completely. My phone is attached to my Bluetooth speaker when this happens. The music stops for ab...

Newbie

Plan Premium Country NZ Device Huawei Nova 3 Operating System Android Oreo   My Question or Issue When I get a text or other notification, the music will cut out completely. My ph...

651 Views

0 replies

1 likes

  • 651 Views
  • 0 replies
  • 1 likes

Certain artists not being played

PlanPremiumCountryUnited KingdomDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or IssueUnder the my music section I click on a certain artists name and none of their songs are listed it is just a blank black screen (screen shot attached)...

Newbie

Plan Premium Country United Kingdom Device Sony Xperia L1 Operating System Android 7.0   My Question or Issue Under the my music section I click on a certain artists name and none of t...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Song changes

PlanpremiumCountryGermanyDevicelg g7 ThinQOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSong changes on it´s own without any interaction with buttons/touchscreen, google assistant deactivated.

Visitor

Plan premium Country Germany Device lg g7 ThinQ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Song changes on it´s own without any interaction wi...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Track information incorrect on VW in-car system

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid Pie My Question or IssuePlaying songs via Spotify over Bluetooth to my VW Polo works perfectly, except, when skipping tracks, the previous track info is always shown on the c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android Pie   My Question or Issue Playing songs via Spotify over Bluetooth to my VW Polo works perfectly, ex...

Dzimitori-San

Visitor

1335 Views

1 replies

4 likes

  • 1335 Views
  • 1 replies
  • 4 likes

My computer's local music can't be download with my phone

PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid 9 My Question or Issuehow to let my phone download the local music from my computer? (I can do it when I am still using RedMi S2 with connecting to the same wifi, and it's automatically ...

Visitor

Plan Free Country Malaysia Device Samsung A30 Operating System Android 9   My Question or Issue how to let my phone download the local music from my computer? (I can do it when I am st...

298 Views

0 replies

0 likes

  • 298 Views
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"Saved" songs not showing as saved within some albums or play screen

PlanPremiumDeviceOnePlus 5TOperating SystemAndroid P (9.0.4) It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fixed. This only seems to happen with certain songs and not all of them....

Casual Listener

Plan Premium Device OnePlus 5T Operating System Android P (9.0.4)   It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fi...

758 Views

0 replies

3 likes

bug android
Feature
  • 758 Views
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  • 3 likes

I have to reboot my phone in order to listen music from my earphones.

DeviceXiaomi mi5Operating SystemAndroid Oreo My Question or IssueAfter I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but normal music app doesn't do the same thing as Spotify do. Spotify has importan...

Visitor

Device Xiaomi mi5 Operating System Android Oreo   My Question or Issue After I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but norma...

326 Views

0 replies

0 likes

  • 326 Views
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Impossible de lire un titre sur mon compte

PlanPremium CountryFrance Operating System Android Windows 10 My Question or Issue Je ne peut plus lire quelques titres depuis très longtemps parcontre, quand je me connecte avec un autre compte ce titre fonctionne. Help.

Regular

Plan Premium   Country France   Operating System  Android Windows 10   My Question or Issue   Je ne peut plus lire quelques titres depuis très longtemps parcontre,...

Hdview

Regular

1316 Views

8 replies

0 likes

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  • 8 replies
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Solved!!Superuser Contribution AndroidAuto - Browse menu shows "no elements"

PlanPremiumCountryGermanyDeviceSamsung GalaxyS 8Operating SystemAndroid 9 (Pie) Spotify App Version 8.4.95.785AndroidAuto App Version 4.0.590434-release My Question or IssueHi All, The Brows menu in the Spotify App is working fine until I connect my ...

Newbie

Plan Premium Country Germany Device Samsung GalaxyS 8 Operating System Android 9 (Pie)  Spotify App Version  8.4.95.785 AndroidAuto App Version  4.0.590434-release   ...

Katerina

Spotify Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution play stored music without internet connection

PlanPremiumCountryGermanyDeviceSamsung S8Operating SystemAndroid 9Spotify version 8.4.95.785My Question or IssueSince a few days it is not possible to start playback of music which is stored on the device without an internet (wifi) connection. It doe...

Visitor

Plan Premium Country Germany Device Samsung S8 Operating System Android 9 Spotify version 8.4.95.785 My Question or Issue Since a few days it is not possible to start playback of music whic...

Katerina

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing up as a Google Home App's media account

PlanPremiumCountryIndiaDeviceXiaomi Pocophone F1Operating SystemAndroid Pie My Question or IssueWhen I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints that I have to link my account first, but when I go to media accounts in the Ho...

Visitor

Plan Premium Country India Device Xiaomi Pocophone F1 Operating System Android Pie   My Question or Issue When I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints tha...

Katerina

Spotify Legend

1608 Views

1 replies

0 likes

  • 1608 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Design Change

Plan PremiumCountryTurkeyDevice(Huawei Mate 20 Lite)Operating System(Android Pie) My Question or IssueYesterday there was a change of design, but now it's not, and yesterday's design was beautiful. Please yesterday's design come back.

Newbie

  Plan  Premium Country Turkey Device (Huawei Mate 20 Lite) Operating System (Android Pie)   My Question or Issue Yesterday there was a change of design, but now it's not, a...

Katerina

Spotify Legend

1134 Views

1 replies

2 likes

  • 1134 Views
  • 1 replies
  • 2 likes

How do i play louder ?

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds louder and it works with apps like youtube, but it ...

Casual Listener

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Unable to view Android Update notes section

How do I get access to this? It says I don't have the rights to view it.

Newbie

How do I get access to this? It says I don't have the rights to view it.   

385 Views

0 replies

0 likes

  • 385 Views
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  • 0 likes