Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115311 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231769 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591329 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485751 Views
580 replies
42 likes
PlanPremiumDeviceASUS Zenfone 3Operating SystemAndroid 8.0 My Question or IssueAfter being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the app and set download location to SD storage.Now whenever I try to downlo...
Plan Premium Device ASUS Zenfone 3 Operating System Android 8.0 My Question or Issue After being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the ...
735 Views
0 replies
2 likes
PlanPremiumCountryUSDeviceGalaxy Watch (LTE, Verizon)Operating System My Question or IssueI just got a Galaxy Watch and connected it with my Galaxy S10. As soon as I'm out of Bluetooth range I get the message on the watch that reads "WIFI Connection ...
Plan Premium Country US Device Galaxy Watch (LTE, Verizon) Operating System My Question or Issue I just got a Galaxy Watch and connected it with my Galaxy S10. A...
Casual Listener
3469 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 8.0.0/EMUI 8.0.0) My Question or IssueWhy do i have the old spotify player design (look at the screenshot) and how can i change this?Everyone of my friends has the new design. By the...
Plan Premium Country Germany Device (Huawei P10) Operating System (Android 8.0.0/EMUI 8.0.0) My Question or Issue Why do i have the old spotify player design (look at the screenshot)...
Music Fan
773 Views
2 replies
5 likes
Screenshot_20190316-091525.png Screenshot_20190316-091635.pngScreenshot_20190316-091701.png
Screenshot_20190316-091525.png Screenshot_20190316-091635.png Screenshot_20190316-091701.png
262 Views
0 replies
0 likes
PlanPremium FamilyCountryUSADevicePixel 2XLOperating SystemAndroid 9.0 My Question or IssueWhen using the app on my phone, I have my lists sorted alphabetically. So when i look through albums, it's alphabetical by artist. But when using android auto ...
Plan Premium Family Country USA Device Pixel 2XL Operating System Android 9.0 My Question or Issue When using the app on my phone, I have my lists sorted alphabetically. So whe...
838 Views
0 replies
11 likes
There is no discover or made for you tab in my spotify library I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to say keep listening to the music you until spotify finds stuff fo...
There is no discover or made for you tab in my spotify library I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to ...
Newbie
542 Views
1 replies
0 likes
PlanFree/PremiumCountry USADevice LGOperating System(Android) My Question or Issue When you both like and dislike on a song does that show you like the band, but not the song ?
Plan Free/Premium Country USA Device LG Operating System (Android) My Question or Issue When you both like and dislike on a song does that show you like t...
Regular
2652 Views
18 replies
0 likes
CountryU.S.DeviceSamsung Galaxy S8+QuestionSpotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??
Country U.S. Device Samsung Galaxy S8+ Question Spotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??
1030 Views
0 replies
1 likes
NotPlanPremiumCountryTunisiaDeviceNote 8Operating SystemAndroid 9 My Question or IssueHey community! After the pie update i just can't use the controls on the lock screen no more! It's buggy cause sometimes it works, but must of the times it doesn't....
NotPlan Premium Country Tunisia Device Note 8 Operating System Android 9 My Question or Issue Hey community! After the pie update i just can't use the controls on the lock screen no ...
Casual Listener
3837 Views
4 replies
1 likes
I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.
I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.
385 Views
0 replies
0 likes
PlanFreeCountry - India DeviceMoto X PlayOperating SystemAndroid 7.1.1 My Question or IssueI m not able to play greyed songs from playlist idk why, it shows "Playing" but seconds is always 0. There r lot of songs I mean 90% songs aren't playable from...
Plan Free Country - India Device Moto X Play Operating System Android 7.1.1 My Question or Issue I m not able to play greyed songs from playlist idk why, it shows "Playing" bu...
Composer
685 Views
2 replies
0 likes
Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...
Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...
Composer
1232 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Even if downloaded the playlists multiple times, in the following two days it redownloads my playlists as if I have infinite data.
Plan Premium Country Turkey Device Samsung Galaxy J7 Max Operating System Android Even if downloaded the playlists multiple times, in the following two days it redownloads my ...
Not applicable
793 Views
4 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceSamsung galaxy S8Operating System Android Oreo 8.0 My Question or IssueSince a couple of hours my app keeps crashing. I play a song and open up the tab by clicking ^ and then the screen turns grey. The app will...
Plan Premium Country The Netherlands Device Samsung galaxy S8 Operating System Android Oreo 8.0 My Question or Issue Since a couple of hours my app keeps cra...
Composer
580 Views
1 replies
0 likes
Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my library is gone, and got replaced with a simplified ve...
Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my lib...
Community Legend
2137 Views
5 replies
9 likes
PlanPremiumOperating SystemAndroid When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, while the library entrie...
Plan Premium Operating System Android When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...
301 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceS6Operating SystemAndroid My Question or IssueThe newest update has completely changed my app layout. All of my saved songs have been put into a new "liked songs" playlist. Ive lost most of my artists that are from the save...
Plan Premium Country USA Device S6 Operating System Android My Question or Issue The newest update has completely changed my app layout. All of my saved songs have been put into a ne...
Regular
3267 Views
4 replies
21 likes
Plan = PremiumCountry = USA DeviceOld Device - Samsung Note 3New Device - Samsung Note 9 Operating System = Android Oreo My Question or IssueMy client has Spotify on their Note 3 smartphone, and has downloaded literally thousands of songs, primarily ...
Plan = Premium Country = USA Device Old Device - Samsung Note 3 New Device - Samsung Note 9 Operating System = Android Oreo My Question or Issue My client has Sp...
Composer
1900 Views
5 replies
1 likes
PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueEverything seemed to work just very fine untill the recent update with the design changes, before I used to scroll a bit in my songs list so that the searc...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Everything seemed to work just very fine untill the recent update wi...
395 Views
0 replies
0 likes
PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s10 (had the same problem with the 9)Operating System My Question or IssueHi I have issues with my spotify for some times now. When I am listening my playlist in my phone, suddenly my music is interr...
Plan Premium Country Switzerland Device Samsung Galaxy s10 (had the same problem with the 9) Operating System My Question or Issue Hi 🙂 I have issues with my spotify f...
391 Views
0 replies
0 likes
