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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118868 Views

27 replies

4 likes

  • 118868 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239821 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239821 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600775 Views

79 replies

3 likes

  • 600775 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493126 Views

581 replies

42 likes

Account
Free
  • 493126 Views
  • 581 replies
  • 42 likes

Nothing showing in albums or artists

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...

Visitor

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

wth new update

Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...

Newbie

Latest app update is either poorly designed or downloaded  wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...

509 Views

0 replies

3 likes

  • 509 Views
  • 0 replies
  • 3 likes

New design

PlanPremium (since 2015)CountryHungaryDeviceNokia 7 PlusOperating SystemAndroid 9.0 Pie My Question or Issue Hi Guys! I'm a Premium member since 2015 and the design is almost always the same for me. I created another account 3 days ago and it has a n...

Visitor

Plan Premium (since 2015) Country Hungary Device Nokia 7 Plus Operating System Android 9.0 Pie   My Question or Issue   Hi Guys!   I'm a Premium member since 2015 and the ...

user-removed

Not applicable

1408 Views

2 replies

1 likes

  • 1408 Views
  • 2 replies
  • 1 likes

Auto-turn off.

PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...

Visitor

  Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

Battery Drain in Note 9

High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)

Visitor

High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)  

668 Views

0 replies

1 likes

battery drain
  • 668 Views
  • 0 replies
  • 1 likes

Solved!! No made for you tab in my Spotify app.

PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...

Casual Listener

Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1.  I have to ma...

Loxer

Community Legend

8287 Views

5 replies

0 likes

Andorid
made for you
oneplus 2
Playlists
  • 8287 Views
  • 5 replies
  • 0 likes

Made for You still not working after 6 days on both phone and laptop

PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...

Newbie

Plan Premium Country U.S.   Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10   My Question or Issue  The Made for You tab is empty and says "Keep li...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

Newbie

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

Casual Listener

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...

Loxer

Community Legend

656 Views

2 replies

5 likes

  • 656 Views
  • 2 replies
  • 5 likes

Artists tab now just followed artists

PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...

Regular

Plan Free/Premium Country     My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...

Loxer

Community Legend

456 Views

1 replies

1 likes

  • 456 Views
  • 1 replies
  • 1 likes

My spotify library layout suddenly changed

(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...

Visitor

(Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...

Loxer

Community Legend

3875 Views

1 replies

2 likes

  • 3875 Views
  • 1 replies
  • 2 likes

Lost all my songs! And navigating is **bleep** now

PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...

Newbie

Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...

Loxer

Community Legend

466 Views

1 replies

3 likes

  • 466 Views
  • 1 replies
  • 3 likes

Sharing to Instagram Story Not Working

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Casual Listener

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Rules10

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Songs unavialble

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueMany songs are unavailable for my spotify account like those of Linkin Park and many others.And also when I tried changing my location to USA in order to get tho...

Newbie

Plan Free Country India Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Many songs are unavailable for my spotify account like those of Linkin Park and many ...

dregnor

Visitor

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Spotify randomly plays to a device I've never heard of

PlanPremiumCountryUSADeviceGoogle Pixel 2xlOperating SystemAndroid Pie My Question or IssueCompletely at random Spotify will change to a device I've never heard of, it also changes the track at the same time. This can happen while listening on my pho...

Visitor

Plan Premium Country USA Device Google Pixel 2xl Operating System Android Pie   My Question or Issue Completely at random Spotify will change to a device I've never heard of, it also c...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Spotify Premium Ads

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped sucking you own d*cks by having three premium ads ...

Visitor

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Albums from library not showing up

PlanPremiumCountryBrazilDeviceAsus Zenfone 5 Selfie LiteOperating SystemAndroid Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists, informs all of my downloaded and saved songs, but when I try to open some artists,...

Newbie

Plan Premium Country Brazil Device Asus Zenfone 5 Selfie Lite Operating System Android Nougat 7.1.1   My Question or Issue   When I open my app, it shows all of my saved artists,...

805 Views

0 replies

1 likes

  • 805 Views
  • 0 replies
  • 1 likes

Store offline music on the external SD card on andriod

PremiumCountrySlovakiaDeviceLenovo K5 NoteOperating SystemAndroid 5.1 (Lollipop)Spotify Version 8.4.97.807 My Question or IssueI want to store all of the music into my SD card so I can save room on my internal storage. I tried reinstall spotify more ...

Visitor

Premium Country Slovakia Device Lenovo K5 Note Operating System Android 5.1 (Lollipop) Spotify Version 8.4.97.807    My Question or Issue I want to store all of the music into my S...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

No connection, when searching for songs

PlanPremiumCountrySlovakiaDeviceOnePlus OneOperating SystemAndroid Nugat My Question or IssueSince a few months back I haven't been able to search for any songs. It always that I don't have internet connection. I tested it on multiple wifis, data, re...

Visitor

    Plan Premium Country Slovakia Device OnePlus One Operating System Android Nugat   My Question or Issue Since a few months back I haven't been able to search for any son...

gianlucadr

Gig Goer

868 Views

2 replies

1 likes

no connection
  • 868 Views
  • 2 replies
  • 1 likes

Android Library blank except one artist

PlanPremiumCountryUSDeviceSamsung Galaxy 8My Question or IssueI had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a new one. I found out that you can save all your music to a playlis...

Visitor

Plan Premium Country US Device Samsung Galaxy 8 My Question or Issue I had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a n...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes