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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107529 Views

26 replies

3 likes

  • 107529 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217505 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217505 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571737 Views

79 replies

3 likes

  • 571737 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470931 Views

577 replies

40 likes

Account
Free
  • 470931 Views
  • 577 replies
  • 40 likes

Automatically downloading podcasts

I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a good connection, so I can then listen to them anywh...

Visitor

I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a ...

jacobev221

Newbie

11555 Views

1 replies

97 likes

  • 11555 Views
  • 1 replies
  • 97 likes

Once again Spotify deleted my saved songs

PlanPremiumCountry DeviceWindows 8 and Samsung Galaxy S7 EdgeOperating SystemAndroid 8My Question or IssueSo I was looking for a song I saved that I saved about 3-4 months ago and I can't find it at all. While scrolling down in my saved songs for the...

Casual Listener

Plan Premium Country   Device Windows 8 and Samsung Galaxy S7 Edge Operating System Android 8 My Question or Issue So I was looking for a song I saved that I saved about 3-4 months ago ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Superuser Contribution Search result text does not match picture

PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S7 Edge Andriod 8.0   My Question or Issue When searching, the art for a search result returned did not match the artist returned....

Peter

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

subject

message

Visitor

message

user-removed

Not applicable

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Wrong translation in French

PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueIn the "Ecoutés récemment" (recently listened to) section, the playlist with my saved tracks is named "Vous titres sauvegardés" (You saved tracks) instead of "Vos...

Visitor

Plan Premium Country France Device Huawei P20 Pro Operating System Android   My Question or Issue In the "Ecoutés récemment" (recently listened to) section, the playlist with my saved ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

first 10 songs keep playing

PlanFreeCountryUnited StatesDeviceMotorola z3Operating SystemAndroid OreoMy Question or IssueHi, on non-Spotify made playlists the first 10 or so songs keep playing over and over again, is there anything I can do? Is anyone else having this problem?

Newbie

Plan Free Country United States Device Motorola z3 Operating System Android Oreo My Question or Issue Hi, on non-Spotify made playlists the first 10 or so songs keep playing over and over ag...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Album cover via bluetooth on the car display

PlanPremiumCountryItalyDeviceS10 +Operating SystemAndroid 9.0 "pie" My Question or IssueI use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because unfortunately there isn't an app yet.There's a method to show the album cov...

Visitor

Plan Premium Country Italy Device S10 + Operating System Android 9.0 "pie"   My Question or Issue I use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because...

3386 Views

0 replies

15 likes

  • 3386 Views
  • 0 replies
  • 15 likes

Spotify hijacks bluetooth headphone commands intended for another app.

Plan: PremiumCountry: USDevice: Moto ZOperating System: Android 8.0My Question or IssueI'm new to Spotify premium, and have found that it downloads huge amounts of data, and I can't use the internet at work. So, until I can download my Spotify librar...

Casual Listener

Plan: Premium Country: US Device: Moto Z Operating System: Android 8.0 My Question or Issue I'm new to Spotify premium, and have found that it downloads huge amounts of data, and ...

themountinman

Casual Listener

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

Can't use bluetooth controls

The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...

Casual Listener

  The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...

user-removed

Not applicable

9278 Views

15 replies

19 likes

  • 9278 Views
  • 15 replies
  • 19 likes

Solved!! Displaying artwork on lockscreen

PlanPremiumCountrySpainDeviceSamsung Galaxy S8Operating SystemAndrioid 9.0 "Pie" My Question or IssueOn my old phone, about a year ago, I always had the album/track artwork displaying as the wallpaper of my lockscreen, and I'm really missing that. I'...

Visitor

Plan Premium Country Spain Device Samsung Galaxy S8 Operating System Andrioid 9.0 "Pie"   My Question or Issue On my old phone, about a year ago, I always had the album/track artwork d...

xoholo

Composer

2382 Views

1 replies

0 likes

  • 2382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs since update

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...

Visitor

Plan Premium Country Germany Device LG G5 Operating System Android   My Question or Issue   Since the last two updates, Spotify isn't really working for me anymore.  IIt st...

Jemi

Spotify Legend

1360 Views

1 replies

0 likes

  • 1360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...

Regular

Plan Free Country   Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android   My Question or Issue  Daily mixes appear in my phone, but not in my tablet. The&n...

rlempel

Regular

866 Views

5 replies

0 likes

  • 866 Views
  • 5 replies
  • 0 likes

Solved!! Adding your own music

PlanPremiumCountryAustralia Device Samsung Galaxy 9Operating System Android Oreo, Windows 10,etc.) My Question or IssueHi all, How do you add your own music to your account? I've added some of my own music using my pc but on my phone, the songs are g...

Regular

Plan Premium Country Australia    Device  Samsung Galaxy 9 Operating System  Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,   How do you...

MattWilliam

Regular

3932 Views

4 replies

0 likes

  • 3932 Views
  • 4 replies
  • 0 likes

'Made for you' gone

PlanPremiumOperating SystemAndroid My Question or IssueThe made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app but couldn't find the option anywhere.

Casual Listener

  Plan Premium Operating System Android   My Question or Issue The made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app...

Bittencourt

Spotify Star

1924 Views

3 replies

0 likes

  • 1924 Views
  • 3 replies
  • 0 likes

Artists/Albums not showing entries that correspond to songs inside my library

PlanPremiumIndia Device(Pixel 2 XL)Operating System(Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, no Artists or Albums appear under their respective tabs. Meanwhile, if you check...

Visitor

Plan Premium India   Device (Pixel 2 XL) Operating System (Android Pie)   The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, n...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't play the next song

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueIf I search for an artist and open "all songs" and select the song I want to listen at. When the song has come to the end spotify just loop the selected s...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0.0   My Question or Issue If I search for an artist and open "all songs" and select the song I want to l...

Jemi

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Trouble with downloading

PlanPremiumCountrySweden DeviceHuawei Y6 2018Operating SystemAndroid 8.0.0 My Question or IssueI have problems with downloading music. I have a 128 GB SD card that should be more than enough for the music i want to download to it. The download settin...

Visitor

Plan Premium Country Sweden   Device Huawei Y6 2018 Operating System Android 8.0.0   My Question or Issue I have problems with downloading music. I have a 128 GB SD card that sho...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Why am i not able to play certain songs?

Premium Country India DeviceXiaomiOperating SystemAndroid Marshmallow My Question or IssueHi, i am a premium user from India. As soon as i got the news that spotify had just launched here i went straight to it, used it for a couple of days and then g...

Visitor

  Premium   Country India   Device Xiaomi Operating System Android Marshmallow   My Question or Issue Hi, i am a premium user from India. As soon as i got the news that...

xoholo

Composer

675 Views

1 replies

1 likes

Unplayable songs
  • 675 Views
  • 1 replies
  • 1 likes

Solved!! Can't play the song

As the picture there why i can't play the music in my spotify?

Newbie

As the picture there why i can't play the music in my spotify?

xoholo

Composer

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Account logged out and locked out afters battery dies

PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...

Newbie

Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes