Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115300 Views

27 replies

4 likes

  • 115300 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231760 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231760 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591324 Views

79 replies

3 likes

  • 591324 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485743 Views

580 replies

42 likes

Account
Free
  • 485743 Views
  • 580 replies
  • 42 likes

Certain artists not being played

PlanPremiumCountryUnited KingdomDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or IssueUnder the my music section I click on a certain artists name and none of their songs are listed it is just a blank black screen (screen shot attached)...

Newbie

Plan Premium Country United Kingdom Device Sony Xperia L1 Operating System Android 7.0   My Question or Issue Under the my music section I click on a certain artists name and none of t...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Song changes

PlanpremiumCountryGermanyDevicelg g7 ThinQOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSong changes on it´s own without any interaction with buttons/touchscreen, google assistant deactivated.

Visitor

Plan premium Country Germany Device lg g7 ThinQ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Song changes on it´s own without any interaction wi...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Track information incorrect on VW in-car system

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid Pie My Question or IssuePlaying songs via Spotify over Bluetooth to my VW Polo works perfectly, except, when skipping tracks, the previous track info is always shown on the c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android Pie   My Question or Issue Playing songs via Spotify over Bluetooth to my VW Polo works perfectly, ex...

Dzimitori-San

Visitor

1326 Views

1 replies

4 likes

  • 1326 Views
  • 1 replies
  • 4 likes

My computer's local music can't be download with my phone

PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid 9 My Question or Issuehow to let my phone download the local music from my computer? (I can do it when I am still using RedMi S2 with connecting to the same wifi, and it's automatically ...

Visitor

Plan Free Country Malaysia Device Samsung A30 Operating System Android 9   My Question or Issue how to let my phone download the local music from my computer? (I can do it when I am st...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

"Saved" songs not showing as saved within some albums or play screen

PlanPremiumDeviceOnePlus 5TOperating SystemAndroid P (9.0.4) It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fixed. This only seems to happen with certain songs and not all of them....

Casual Listener

Plan Premium Device OnePlus 5T Operating System Android P (9.0.4)   It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fi...

750 Views

0 replies

3 likes

bug android
Feature
  • 750 Views
  • 0 replies
  • 3 likes

I have to reboot my phone in order to listen music from my earphones.

DeviceXiaomi mi5Operating SystemAndroid Oreo My Question or IssueAfter I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but normal music app doesn't do the same thing as Spotify do. Spotify has importan...

Visitor

Device Xiaomi mi5 Operating System Android Oreo   My Question or Issue After I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but norma...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Impossible de lire un titre sur mon compte

PlanPremium CountryFrance Operating System Android Windows 10 My Question or Issue Je ne peut plus lire quelques titres depuis très longtemps parcontre, quand je me connecte avec un autre compte ce titre fonctionne. Help.

Regular

Plan Premium   Country France   Operating System  Android Windows 10   My Question or Issue   Je ne peut plus lire quelques titres depuis très longtemps parcontre,...

Hdview

Regular

1298 Views

8 replies

0 likes

  • 1298 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution AndroidAuto - Browse menu shows "no elements"

PlanPremiumCountryGermanyDeviceSamsung GalaxyS 8Operating SystemAndroid 9 (Pie) Spotify App Version 8.4.95.785AndroidAuto App Version 4.0.590434-release My Question or IssueHi All, The Brows menu in the Spotify App is working fine until I connect my ...

Newbie

Plan Premium Country Germany Device Samsung GalaxyS 8 Operating System Android 9 (Pie)  Spotify App Version  8.4.95.785 AndroidAuto App Version  4.0.590434-release   ...

Katerina

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution play stored music without internet connection

PlanPremiumCountryGermanyDeviceSamsung S8Operating SystemAndroid 9Spotify version 8.4.95.785My Question or IssueSince a few days it is not possible to start playback of music which is stored on the device without an internet (wifi) connection. It doe...

Visitor

Plan Premium Country Germany Device Samsung S8 Operating System Android 9 Spotify version 8.4.95.785 My Question or Issue Since a few days it is not possible to start playback of music whic...

Katerina

Spotify Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing up as a Google Home App's media account

PlanPremiumCountryIndiaDeviceXiaomi Pocophone F1Operating SystemAndroid Pie My Question or IssueWhen I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints that I have to link my account first, but when I go to media accounts in the Ho...

Visitor

Plan Premium Country India Device Xiaomi Pocophone F1 Operating System Android Pie   My Question or Issue When I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints tha...

Katerina

Spotify Legend

1599 Views

1 replies

0 likes

  • 1599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Design Change

Plan PremiumCountryTurkeyDevice(Huawei Mate 20 Lite)Operating System(Android Pie) My Question or IssueYesterday there was a change of design, but now it's not, and yesterday's design was beautiful. Please yesterday's design come back.

Newbie

  Plan  Premium Country Turkey Device (Huawei Mate 20 Lite) Operating System (Android Pie)   My Question or Issue Yesterday there was a change of design, but now it's not, a...

Katerina

Spotify Legend

1112 Views

1 replies

2 likes

  • 1112 Views
  • 1 replies
  • 2 likes

How do i play louder ?

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds louder and it works with apps like youtube, but it ...

Casual Listener

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Unable to view Android Update notes section

How do I get access to this? It says I don't have the rights to view it.

Newbie

How do I get access to this? It says I don't have the rights to view it.   

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Android ICS - Not playing podcasts

Hi! I'm running Spotify version 8.4.57.803 on my ICS Android (version 4.0.4) and works like a charm, however the new functionality (podcasts) don't play.. Any other songs play without any issues... Is there another Spotify version that I could use or...

Visitor

Hi!    I'm running Spotify version 8.4.57.803 on my ICS Android (version 4.0.4) and works like a charm, however the new functionality (podcasts) don't play..    Any other song...

715 Views

0 replies

0 likes

4.0.4
Android
hrv
ICS
Podcasts
problem
Spotify
version
  • 715 Views
  • 0 replies
  • 0 likes

I don't have a titel list on my phone

PlanPremiumCountryBelgiumDeviceMoto G6Operating SystemAndroid My Question or IssueOn my phone, i don't have a "title" list in my library. I can only choose playlist, artists and albums. I would like ti listen all my titles of all the album i liked.

Visitor

Plan Premium Country Belgium Device Moto G6 Operating System Android   My Question or Issue On my phone, i don't have a "title" list in my library. I can only choose playlist, artists ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Stations

I cannot add anything to Stations under Your Library on ANdroid.When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations.How do I create stations?

Regular

I cannot add anything to Stations under Your Library on ANdroid. When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations. How do I ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Google home casting greyed out

PlanPremiumCountry UKDevicePixel 2Operating SystemAndroid Pie My Question or Issue I am logged in to my account on two devices (obviously I don't use them both at the same time). Recently (since the last update?) One of my devices now shows all the G...

Casual Listener

  Plan Premium Country  UK Device Pixel 2 Operating System Android Pie   My Question or Issue  I am logged in to my account on two devices (obviously I don't use them b...

carpathianUA

Regular

3293 Views

7 replies

0 likes

  • 3293 Views
  • 7 replies
  • 0 likes

Having to Reinstall on G5Plus Every Use

Plan/PremiumCountryUsaDeviceMoto G5 plusOperating SystemAndroid 8.1 My Question or IssueSearch crashes every use as well as trying to connect to Echo dot. I have to uninstall and reinstall. Then it works once and crashes again.

Newbie

Plan /Premium Country Usa Device Moto G5 plus Operating System Android 8.1   My Question or Issue Search crashes every use as well as trying to connect to Echo dot. I have to uninstall...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

New update - Offline Artist list and download songs

Hello,My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. Therefore it cannot be used offline...When offline, I ca...

Casual Listener

Hello, My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. The...

760 Views

0 replies

11 likes

  • 760 Views
  • 0 replies
  • 11 likes

Offline saved songs list by artist

PlanPremiumCountry DeviceMoto g5Operating SystemAndroid 8.1.0 My Question or IssueI recently had an update that changed the "your library" page on the app. It looks good and all but it just does not work. My biggest problem is that I can't shuffle so...

Newbie

Plan Premium Country   Device Moto g5 Operating System Android 8.1.0   My Question or Issue I recently had an update that changed the "your library" page on the app. It looks good...

MokoMichel

Casual Listener

1031 Views

1 replies

6 likes

  • 1031 Views
  • 1 replies
  • 6 likes