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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Autoplay feature no longer working?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueRecently the autoplay feature has stopped working for me. I have tried all the basic troubleshooting steps (disable then re-enable autoplay setting, reboot my device, clea...

Newbie

Plan Premium Country USA   Device Pixel 3 Operating System Android   My Question or Issue Recently the autoplay feature has stopped working for me. I have tried all the basic tro...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Spotify Crashes when trying to access Local File Playlists

PlanPremium DeviceSamsung Galaxy S8Operating System Android 8.0.0 My Question or IssuePreviously I had several playlists of only local file music that I made on desktop, and moving my music to my phone allowed the playlists to work, but I can't seem ...

Music Fan

Plan Premium  Device Samsung Galaxy S8 Operating System  Android 8.0.0   My Question or Issue Previously I had several playlists of only local file music that I made on desktop...

Das_Terminator

Music Fan

1239 Views

2 replies

0 likes

  • 1239 Views
  • 2 replies
  • 0 likes

Crossfade en mis playlist

PlanPremiumCountry UruguayDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueEn mis Playlist personales no puedo hacer Crossfade entre canciones , me refiero cuando no dejo la canción completa y la cambio antes de terminar, funci...

Newbie

Plan Premium Country  Uruguay Device Samsung Galaxy S7 Operating System Android Oreo     My Question or Issue En mis Playlist personales no puedo hacer Crossfade entre ...

581 Views

0 replies

2 likes

  • 581 Views
  • 0 replies
  • 2 likes

Modo incognito

Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial? De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y que después me recomiende esa música. Igualmente a vecs en el coche ...

Newbie

  Hola! Es posible realizar sesiones de incognito que no dejen ningún rastro en el historial?   De vez en cuando mis hijos ponen música infantil y no me gusta que guarde ese historial y ...

Bittencourt

Spotify Star

3972 Views

1 replies

0 likes

  • 3972 Views
  • 1 replies
  • 0 likes

Applicazione non funziona correttamente

Buongiorno a tutti,sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all'apertura dell'applicazione, sia Android che Windows,...

Newbie

Buongiorno a tutti, sono passato da qualche mese da un altro provider di musica a spotify family, mi sto accorgendo che un buon 90% delle volte sia a me che a gli altri membri della mia famiglia all...

819 Views

0 replies

3 likes

  • 819 Views
  • 0 replies
  • 3 likes

Music keeps moving from SD card to local storage

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage. I have a farily large library, and this has completely blown away all my available local storage. I...

Casual Listener

I have been having an issue the last couple months where (seeming randomly), my downloaded Spotify library is moving from my SD card to local storage.  I have a farily large library, and this ha...

WiniciusAL

Casual Listener

696 Views

1 replies

3 likes

  • 696 Views
  • 1 replies
  • 3 likes

Solved!! Why am I unable to listen to some albums when I'm in India?

PlanFree/Premium: On a 30 day trialCountry: India Device: OnePlus 6Operating System: Android Pie My Question or Issue: When i was a free user, there was no album that I failed to find/play. But however, once I started 30 day trial, I couldn't find/pl...

Visitor

Plan Free/Premium: On a 30 day trial Country: India   Device: OnePlus 6 Operating System: Android Pie   My Question or Issue: When i was a free user, there was no album tha...

user-removed

Not applicable

5242 Views

6 replies

3 likes

  • 5242 Views
  • 6 replies
  • 3 likes

Multiple albums from several artists not available

PlanPremiumCountry SwedenDeviceOnePlus 5Operating SystemAndroid oreo My Question or Issue I listen to a lot of country music and today I noticed that several full albums (that I listened to a few days ago) are not available anymore. All Darius Rucker...

Casual Listener

Plan Premium Country  Sweden Device OnePlus 5 Operating System Android oreo   My Question or Issue  I listen to a lot of country music and today I noticed that several full a...

Mantisentil

Community Legend

1244 Views

2 replies

1 likes

  • 1244 Views
  • 2 replies
  • 1 likes

Solved!! Spotify playlists/folders order isn't synced between Windows/Android.

Hello all!Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in the Windows app, but I didn't. When I re-order the fold...

Casual Listener

Hello all! Today has ocurred something weird. I opened Spotify on my Android device and I saw that the order of the folders has changed. I thought that I accidentally changed the folders order in ...

user-removed

Not applicable

3351 Views

3 replies

0 likes

  • 3351 Views
  • 3 replies
  • 0 likes

All my downloads constantly redownloading after a day or few hours.

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs. I just got a Spotify premium subscription and this is becoming really irritating as a user who...

Newbie

All my songs on offline are continuously deleted, without me doing anything on my phone. After every few hours or a day or so, it redownloads all my songs.  I just got a Spotify premium subscri...

612 Views

0 replies

0 likes

  • 612 Views
  • 0 replies
  • 0 likes

Thumbs up/down went away with update.

Why was the thumbs up/down icon removed from radio? Is there a way to still personalize my radio channels?PlanPremiumCountry Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Why was the thumbs up/down icon removed from radio?  Is there a way to still personalize my radio channels? Plan Premium Country   Device  Samsung Galaxy 8 Operating System (iO...

Bgross388

Regular

1138 Views

11 replies

0 likes

  • 1138 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can't play a song

PlanPremiumCountry ukDeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 neither my pc or my phone can seem to be able to play the death grips song, beyond alive. This only started in the last hour or so. I have tried restarting spotif...

Newbie

Plan Premium Country  uk Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10    neither my pc or my phone can seem to be able to play the death grips so...

Jemi

Spotify Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Grey out, can't play

Can't play the music, i thought because of my plan. Then i change to premium and it turns out the same. I'm a newbee on spotify.PlanPremiumCountry IndonesiaDeviceVivo v5Operating SystemAndroid 6.0 My Question or Issue

Casual Listener

Can't play the music,  i thought because of my plan. Then i change to premium and it turns out the same.  I'm a newbee on spotify. Plan Premium Country  Indonesia Device Vivo v5 ...

Jemi

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No puedo ver mis álbumes en la app

Plan PremiumCountry EspañaDeviceXiaomi Mi A2 My Question or Issue No puedo ver mis álbumes, cuando entró se queda siempre pensando

Newbie

Plan Premium Country  España Device Xiaomi Mi A2   My Question or Issue  No puedo ver mis álbumes, cuando entró se queda siempre pensando  

Jemi

Spotify Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

Full library view

PlanPremiumCountry U.S.ADeviceSamsung Galaxy 9 (SM-G960u1) Operating SystemAndroid 9.0My Question or IssueI know there are different views of the library for premium and free users. I have a premium account however my library still only displays play...

Casual Listener

Plan Premium Country  U.S.A Device Samsung Galaxy 9 (SM-G960u1)   Operating System Android 9.0 My Question or Issue I know there are different views of the library for premium and...

Cloudlion

Casual Listener

857 Views

4 replies

0 likes

  • 857 Views
  • 4 replies
  • 0 likes

MIUI 10 no Spotify Playback Control Buttons

PlanPremiumCountry GermanyDeviceLeEco Le Pro 3 Elite (x722)Operating SystemAndroid 7.2 MIUI 10 17.02.19 Beta My Question or Issue As you can see in the screenshots I don't have the playback buttons which is very annyoing. Maybe someone had the same p...

Regular

Plan Premium Country  Germany Device LeEco Le Pro 3 Elite (x722) Operating System Android 7.2 MIUI 10 17.02.19 Beta   My Question or Issue  As you can see in the screenshots ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Spotify Connect stopped working on AV receiver

PlanPremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue My AV receiver stopped showing up as an available device (Denon AVR-X6400) after the most recent Spotify update. It's not listed on my wife's Galaxy S9 eit...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue   My AV receiver stopped showing up as an available device (Denon AVR...

1084 Views

0 replies

1 likes

Android 9
Denon AVR
  • 1084 Views
  • 0 replies
  • 1 likes

every day Spotify uninstalls all my songs

this is really annoying, haven't found a solution yet. any help would be appreciated

Casual Listener

this is really annoying, haven't found a solution yet. any help would be appreciated

payals73

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Is there a WIP Chromebook app?

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web player isn't the best in my experience since I like my p...

Regular

Now, I'm aware of the several posts here asking about this, and I just want to know, is there anything in the works for a PLAY STORE version of Spotify redesigned for Chromebooks? Using the web playe...

696 Views

0 replies

2 likes

chromebook
  • 696 Views
  • 0 replies
  • 2 likes

Artist songs

Some Artist are not available in India why like Charlie Puth Linkin park etc

Casual Listener

Some Artist are not available in India why like Charlie Puth Linkin park etc   

Darshanbs

Casual Listener

859 Views

2 replies

0 likes

warner music
  • 859 Views
  • 2 replies
  • 0 likes