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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6840 Views

0 replies

7 likes

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Albums With Unrelated Songs from Other Artists

PlanFree Australia Xperia XZ Premium Operating SystemAndroid My Question or IssueMost albums have a couple of unrelated songs added in. For example, I like a bit of Elder Scrolls music on while I read, but the album contains some random pop songs, or...

Newbie

Plan Free  Australia  Xperia XZ Premium  Operating System Android   My Question or Issue Most albums have a couple of unrelated songs added in. For example, I like a bit o...

530 Views

0 replies

0 likes

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Layout update gets even WORSE (version 8.4.89.515)

PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8.4.88.150. Well, I just received and installed the newest update (8.4.89.515). I...

Music Fan

Plan Premium Country USA  Device Sony Xperia XZ Premium Operating System Android 9 (Pie)   I previously posted on the awful changes that occurred with Android app update version 8....

amukhachou

Newbie

845 Views

1 replies

3 likes

complaint
Update
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Can't share to Instagram Stories

PlanPremiumCountryBrazil DeviceXioami Mi A1Operating SystemAndroid Pie Since this feature has been released I could never find this option when I try to share to Instagram Stories. When I click Share>More, all I can see related to Instagram is Direct...

Casual Listener

  Plan Premium Country Brazil  Device Xioami Mi A1 Operating System Android Pie   Since this feature has been released I could never find this option when I try to share to I...

401 Views

0 replies

0 likes

Instagram Stories
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save on sd card

PlanFree/PremiumCountry DeviceHuawei p8lite 2017Operating SystemANdroid I set my default storage on mysdcard(android setings)And now i cant set offline download on my ùsd carrd

Newbie

Plan Free/Premium Country   Device Huawei p8lite 2017 Operating System ANdroid   I set my default storage on mysdcard(android setings) And now i cant set offline download on my ...

284 Views

0 replies

0 likes

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Seeing discography

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountry Brazil Device(Samsung Galaxy 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyo...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help.  Plan Premium Country  Brazil  Device (Samsung Galaxy 7) O...

PGe-Spot

Casual Listener

661 Views

2 replies

2 likes

  • 661 Views
  • 2 replies
  • 2 likes

'See Discography' broken!

Premium.Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or IssueJust want to reiterate what others have said already. So we're now required to use a 'See Discography ' button to get beyond Popular Releases BUT ...

Music Fan

Premium. Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine.   My Question or Issue Just want to reiterate what others have said already. So we're now required to use...

spaceburglar

Music Fan

1311 Views

4 replies

4 likes

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  • 4 replies
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Solved!! Open source licenses not available in Android app.

PlanPremiumCountry GermanyDeviceMi A2 liteOperating SystemAndroid 9 (API Level 28)Build 8.4.88.150My Question or Issue When I open "Third party licenses" within the app settings, I get an empty page stating: "Licenses are not included in this build, ...

Casual Listener

Plan Premium Country  Germany Device Mi A2 lite Operating System Android 9 (API Level 28) Build    8.4.88.150 My Question or Issue  When I open "Third party licenses" ...

ntpq

Casual Listener

1031 Views

2 replies

0 likes

FOSS
legal
license
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Gear Fit 2/Fit 2 Pro Spotify App availability to Global public

Hi,I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists.Users outside the US are forced to use VPN to fake their location to the ...

Newbie

Hi, I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists. Users outside the ...

529 Views

0 replies

2 likes

  • 529 Views
  • 0 replies
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Unable to make new playlists

PlanPremiumCountry USDeviceSamsung Galaxy 9sOperating SystemAndroid Oreo My Question or Issue I listed albums by an artist, but when I select an album or the 3 dots on the right, the app force closes on me.

Newbie

  Plan Premium Country  US Device Samsung Galaxy 9s Operating System Android Oreo   My Question or Issue  I listed albums by an artist, but when I select an album ...

256 Views

0 replies

1 likes

  • 256 Views
  • 0 replies
  • 1 likes

I keep getting automatically logged out

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I will randomly get logged out of my Spotify App and I have to log in again. It happens a few times a day. I have a new Android phone. It happ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I will randomly get logged out of my Spotify A...

477 Views

0 replies

0 likes

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Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1806 Views

1 replies

2 likes

Other
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  • 1 replies
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[Amazon Echo] Spotify doesn't reconnect after wifi outage

PlanPremiumCountry Italy Device Sony Xperia XZ1 CompactOperating SystemAndroid 8.x My Question or IssueWhen my wifi goes down, as it does occasionally, the connection between Spotify and my Amazon Echo generation II gets broken. When the wifi comes b...

Music Fan

Plan Premium Country Italy   Device  Sony Xperia XZ1 Compact Operating System Android 8.x   My Question or Issue When my wifi goes down, as it does occasionally, the connecti...

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
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Artist Page Albums a Jumbled Mess

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying.

Newbie

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying. 

Loxer

Community Legend

325 Views

1 replies

1 likes

  • 325 Views
  • 1 replies
  • 1 likes

spotify app on Mi A1 crashes when I add local songs

PlanPremiumCountryBrazil Devicexiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and suddenly spotify started crashing when starting it; in order to isolate the problem I've uninsta...

Newbie

  Plan Premium Country Brazil   Device xiaomi Mi A1 Operating System Android 8.1.0   My Issue  Recently I've added a local file (a song) from my phone to spotify, and ...

renatodrubi

Casual Listener

583 Views

2 replies

1 likes

  • 583 Views
  • 2 replies
  • 1 likes

Wrong songs in album

PlanFree/PremiumCountry DeviceSamsung Galaxy 9 My Question or Issue I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them and a bunch of random ones, how could i fix it

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy 9   My Question or Issue  I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them...

Loxer

Community Legend

1180 Views

1 replies

0 likes

  • 1180 Views
  • 1 replies
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Can someone tell me why the artist page has been totally butchered?

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a slightly bigger image at the top of the page? Relas...

Casual Listener

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a ...

mikeest1

Casual Listener

359 Views

2 replies

1 likes

  • 359 Views
  • 2 replies
  • 1 likes

Solved!! Can't filter

PlanPremiumCountry ArgentinaDeviceSony Xperia L1Operating SystemAndroid 7.0 Nougat My Question or IssueI can´t filter any song in my playlists. I checked in support and it said "Drag the screen down and release it so that Filtering appears at the top...

Casual Listener

Plan Premium Country  Argentina Device Sony Xperia L1 Operating System Android 7.0 Nougat   My Question or Issue I can´t filter any song in my playlists. I checked in support and ...

AeroZ

Composer

1128 Views

3 replies

0 likes

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Superuser Contribution Re: Car view for Android users

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Casual Listener

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Jemi

Spotify Legend

10987 Views

1 replies

3 likes

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  • 1 replies
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Superuser Contribution Car view for Android users

UPDATE March 5, 2019: Starting today all Premium users on Android will see a new feature while in car view. Now it’s easier to change and view content directly from the car view. From the car view, just tap or swipe on the “CHOOSE MUSIC” area at the ...

Spotify

UPDATE March 5, 2019:    Starting today all Premium users on Android will see a new feature while in car view.   Now it’s easier to change and view content directly from the...

meahtenoha

Spotify

79971 Views

17 replies

16 likes

  • 79971 Views
  • 17 replies
  • 16 likes