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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

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'See Discography' broken!

Premium.Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or IssueJust want to reiterate what others have said already. So we're now required to use a 'See Discography ' button to get beyond Popular Releases BUT ...

Music Fan

Premium. Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine.   My Question or Issue Just want to reiterate what others have said already. So we're now required to use...

spaceburglar

Music Fan

1313 Views

4 replies

4 likes

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Solved!! Open source licenses not available in Android app.

PlanPremiumCountry GermanyDeviceMi A2 liteOperating SystemAndroid 9 (API Level 28)Build 8.4.88.150My Question or Issue When I open "Third party licenses" within the app settings, I get an empty page stating: "Licenses are not included in this build, ...

Casual Listener

Plan Premium Country  Germany Device Mi A2 lite Operating System Android 9 (API Level 28) Build    8.4.88.150 My Question or Issue  When I open "Third party licenses" ...

ntpq

Casual Listener

1036 Views

2 replies

0 likes

FOSS
legal
license
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Gear Fit 2/Fit 2 Pro Spotify App availability to Global public

Hi,I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists.Users outside the US are forced to use VPN to fake their location to the ...

Newbie

Hi, I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists. Users outside the ...

530 Views

0 replies

2 likes

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Unable to make new playlists

PlanPremiumCountry USDeviceSamsung Galaxy 9sOperating SystemAndroid Oreo My Question or Issue I listed albums by an artist, but when I select an album or the 3 dots on the right, the app force closes on me.

Newbie

  Plan Premium Country  US Device Samsung Galaxy 9s Operating System Android Oreo   My Question or Issue  I listed albums by an artist, but when I select an album ...

257 Views

0 replies

1 likes

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I keep getting automatically logged out

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I will randomly get logged out of my Spotify App and I have to log in again. It happens a few times a day. I have a new Android phone. It happ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I will randomly get logged out of my Spotify A...

479 Views

0 replies

0 likes

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Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1807 Views

1 replies

2 likes

Other
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[Amazon Echo] Spotify doesn't reconnect after wifi outage

PlanPremiumCountry Italy Device Sony Xperia XZ1 CompactOperating SystemAndroid 8.x My Question or IssueWhen my wifi goes down, as it does occasionally, the connection between Spotify and my Amazon Echo generation II gets broken. When the wifi comes b...

Music Fan

Plan Premium Country Italy   Device  Sony Xperia XZ1 Compact Operating System Android 8.x   My Question or Issue When my wifi goes down, as it does occasionally, the connecti...

408 Views

0 replies

1 likes

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Artist Page Albums a Jumbled Mess

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying.

Newbie

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying. 

Loxer

Community Legend

329 Views

1 replies

1 likes

  • 329 Views
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spotify app on Mi A1 crashes when I add local songs

PlanPremiumCountryBrazil Devicexiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and suddenly spotify started crashing when starting it; in order to isolate the problem I've uninsta...

Newbie

  Plan Premium Country Brazil   Device xiaomi Mi A1 Operating System Android 8.1.0   My Issue  Recently I've added a local file (a song) from my phone to spotify, and ...

renatodrubi

Casual Listener

587 Views

2 replies

1 likes

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Wrong songs in album

PlanFree/PremiumCountry DeviceSamsung Galaxy 9 My Question or Issue I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them and a bunch of random ones, how could i fix it

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy 9   My Question or Issue  I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them...

Loxer

Community Legend

1182 Views

1 replies

0 likes

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Can someone tell me why the artist page has been totally butchered?

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a slightly bigger image at the top of the page? Relas...

Casual Listener

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a ...

mikeest1

Casual Listener

365 Views

2 replies

1 likes

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Solved!! Can't filter

PlanPremiumCountry ArgentinaDeviceSony Xperia L1Operating SystemAndroid 7.0 Nougat My Question or IssueI can´t filter any song in my playlists. I checked in support and it said "Drag the screen down and release it so that Filtering appears at the top...

Casual Listener

Plan Premium Country  Argentina Device Sony Xperia L1 Operating System Android 7.0 Nougat   My Question or Issue I can´t filter any song in my playlists. I checked in support and ...

AeroZ

Composer

1135 Views

3 replies

0 likes

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Superuser Contribution Re: Car view for Android users

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Casual Listener

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

Jemi

Spotify Legend

10988 Views

1 replies

3 likes

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Superuser Contribution Car view for Android users

UPDATE March 5, 2019: Starting today all Premium users on Android will see a new feature while in car view. Now it’s easier to change and view content directly from the car view. From the car view, just tap or swipe on the “CHOOSE MUSIC” area at the ...

Spotify

UPDATE March 5, 2019:    Starting today all Premium users on Android will see a new feature while in car view.   Now it’s easier to change and view content directly from the...

meahtenoha

Spotify

80001 Views

17 replies

16 likes

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How to disable Auto Update

PlanPremiumCountry DeviceSamsung Note 8 Operating SystemAndroid 8.0.0 My Question or Issue I noticed the Spotify app auto updates itself, even after disabled auto updates in the Google Play store, both globally, and specifically for spotify. The upda...

Regular

  Plan Premium Country   Device Samsung Note 8   Operating System Android 8.0.0   My Question or Issue   I noticed the Spotify app auto updates itself, even afte...

lm935

Casual Listener

8289 Views

7 replies

1 likes

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Missing Albums and Artists

PlanPremiumCountry IndonesiaDeviceOnePlus 3Operating SystemWindows 10 Laptop My Question or Issue I recently travelled to Japan and upon returning to Indonesia, I found my artists, albums and playlists missing on my OnePlus 3. In one of the threads, ...

Newbie

Plan Premium Country  Indonesia Device OnePlus 3 Operating System Windows 10 Laptop   My Question or Issue  I recently travelled to Japan and upon returning to Indonesia, I f...

285 Views

0 replies

0 likes

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No puedo descargar

hola a tod@s mi nombre es aryi y tengo una pregunta para hacerles no se si es el buen lugar Pero quizas les ha sucedido... Lo q pasa es lo siguiente intento descargar algunas canciones pero nada q puedo salen como transparente el caso es q no puedo, ...

Newbie

hola a tod@s mi nombre es aryi y tengo una pregunta para hacerles no se si es el buen lugar Pero quizas les ha sucedido... Lo q pasa es lo siguiente intento descargar algunas canciones pero nada q pu...

376 Views

0 replies

0 likes

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Playing All My Songs

PlanPremiumCountry UKDeviceSamsung Galaxy 9 PlusOperating SystemAndroid Oreo My Question or IssueWhen I click on the songs tab in Spotify it only brings up a narrow selection of my music and not all the songs that I have saved on my device. I think t...

Newbie

Plan Premium Country  UK Device Samsung Galaxy 9 Plus Operating System Android Oreo   My Question or Issue When I click on the songs tab in Spotify it only brings up a n...

jsannn

Community Legend

309 Views

1 replies

1 likes

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Purple background when phone is locked bug

Whenever I listen to a song then open my phone when the screen still locked the songs background picture and the entire background is purple PlanPremiumCountry IsraelDeviceOne plus 6Operating System Android 9.0.3

Newbie

Whenever I listen to a song then open my phone when the screen  still locked the songs background picture and the entire background is purple  Plan Premium Country  Israel Device ...

481 Views

0 replies

0 likes

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