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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115311 Views

27 replies

4 likes

  • 115311 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231767 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231767 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591329 Views

79 replies

3 likes

  • 591329 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485751 Views

580 replies

42 likes

Account
Free
  • 485751 Views
  • 580 replies
  • 42 likes

+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

Newbie

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

Casual Listener

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...

Loxer

Community Legend

639 Views

2 replies

5 likes

  • 639 Views
  • 2 replies
  • 5 likes

Artists tab now just followed artists

PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...

Regular

Plan Free/Premium Country     My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...

Loxer

Community Legend

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

My spotify library layout suddenly changed

(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...

Visitor

(Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...

Loxer

Community Legend

3856 Views

1 replies

2 likes

  • 3856 Views
  • 1 replies
  • 2 likes

Lost all my songs! And navigating is **bleep** now

PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...

Newbie

Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...

Loxer

Community Legend

455 Views

1 replies

3 likes

  • 455 Views
  • 1 replies
  • 3 likes

Sharing to Instagram Story Not Working

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Casual Listener

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Rules10

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Songs unavialble

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueMany songs are unavailable for my spotify account like those of Linkin Park and many others.And also when I tried changing my location to USA in order to get tho...

Newbie

Plan Free Country India Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Many songs are unavailable for my spotify account like those of Linkin Park and many ...

dregnor

Visitor

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify randomly plays to a device I've never heard of

PlanPremiumCountryUSADeviceGoogle Pixel 2xlOperating SystemAndroid Pie My Question or IssueCompletely at random Spotify will change to a device I've never heard of, it also changes the track at the same time. This can happen while listening on my pho...

Visitor

Plan Premium Country USA Device Google Pixel 2xl Operating System Android Pie   My Question or Issue Completely at random Spotify will change to a device I've never heard of, it also c...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Spotify Premium Ads

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped sucking you own d*cks by having three premium ads ...

Visitor

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Albums from library not showing up

PlanPremiumCountryBrazilDeviceAsus Zenfone 5 Selfie LiteOperating SystemAndroid Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists, informs all of my downloaded and saved songs, but when I try to open some artists,...

Newbie

Plan Premium Country Brazil Device Asus Zenfone 5 Selfie Lite Operating System Android Nougat 7.1.1   My Question or Issue   When I open my app, it shows all of my saved artists,...

788 Views

0 replies

1 likes

  • 788 Views
  • 0 replies
  • 1 likes

Store offline music on the external SD card on andriod

PremiumCountrySlovakiaDeviceLenovo K5 NoteOperating SystemAndroid 5.1 (Lollipop)Spotify Version 8.4.97.807 My Question or IssueI want to store all of the music into my SD card so I can save room on my internal storage. I tried reinstall spotify more ...

Visitor

Premium Country Slovakia Device Lenovo K5 Note Operating System Android 5.1 (Lollipop) Spotify Version 8.4.97.807    My Question or Issue I want to store all of the music into my S...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

No connection, when searching for songs

PlanPremiumCountrySlovakiaDeviceOnePlus OneOperating SystemAndroid Nugat My Question or IssueSince a few months back I haven't been able to search for any songs. It always that I don't have internet connection. I tested it on multiple wifis, data, re...

Visitor

    Plan Premium Country Slovakia Device OnePlus One Operating System Android Nugat   My Question or Issue Since a few months back I haven't been able to search for any son...

gianlucadr

Gig Goer

850 Views

2 replies

1 likes

no connection
  • 850 Views
  • 2 replies
  • 1 likes

Android Library blank except one artist

PlanPremiumCountryUSDeviceSamsung Galaxy 8My Question or IssueI had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a new one. I found out that you can save all your music to a playlis...

Visitor

Plan Premium Country US Device Samsung Galaxy 8 My Question or Issue I had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a n...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify on Xperia Z3 Compact

PlanPremiumCountryGermanyDeviceSony Xperia Z3 CompactOperating SystemAndroid Marshmellow My Question or IssueHi,I bought a new smartphone. It's a Sony Xperia Z3 Compact. So my problem is:Sometimes (or very often), when I want to hear the next song an...

Casual Listener

Plan Premium Country Germany Device Sony Xperia Z3 Compact Operating System Android Marshmellow   My Question or Issue Hi, I bought a new smartphone. It's a Sony Xperia Z3 Compact. So...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Solved!! Can't see all my songs list anywhere

vernee apollo lite android 6.0PremiumSo basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other threads such as reinstalling, deleting the cache, logging o...

Newbie

vernee apollo lite android 6.0 Premium So basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other thre...

Deadjim

Roadie

3751 Views

1 replies

4 likes

  • 3751 Views
  • 1 replies
  • 4 likes

Can't load "various artists" songs lists in the artists section of my library

PlanFamily CountryBrazil DeviceMoto Z2 Play Operating SystemAndroid 8.0.0 My Question or IssueSince a few days ago I can't access the songs saved on my library under "various artists". I used to be able to see all the songs normally, all sorted by th...

Casual Listener

Plan Family   Country Brazil   Device Moto Z2 Play   Operating System Android 8.0.0   My Question or Issue Since a few days ago I can't access the songs saved on my l...

359 Views

0 replies

1 likes

  • 359 Views
  • 0 replies
  • 1 likes

Solved!! Can't start spotify on Galaxy Note 9

Since last update (tonight)I can't open spotify. When clicking on the app icon it opens for a second,I can see spotify logo in the center and it immediate exits. No error message or any message at all - just kick me back to the home screen.Tried to r...

Regular

Since last update (tonight) I can't open spotify.   When clicking on the app icon it opens for a second, I can see spotify logo in the center and it immediate exits.   No error messag...

yan1v

Regular

1443 Views

1 replies

0 likes

  • 1443 Views
  • 1 replies
  • 0 likes

Content not available to me - but it is for others. Why?

Hi.I'm using Spotify Premium since years but came across an issue recently which drives me mad:For some weird reason there is content which generally is available - but not to me.E.g.the new Backyard Babies Album (Sliver and Gold) is just not showing...

Newbie

Hi. I'm using Spotify Premium since years but came across an issue recently which drives me mad: For some weird reason there is content which generally is available - but not to me. E.g.the new Ba...

867 Views

0 replies

0 likes

empty album
Empty playlists
invisible files
No content
  • 867 Views
  • 0 replies
  • 0 likes

I can't cast anymore

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. Doesn't show devices anymore. PlanPremiumCountryGer...

Casual Listener

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Notifications stop music playing while connected to a Bluetooth speaker

PlanPremiumCountryNZDeviceHuawei Nova 3Operating SystemAndroid Oreo My Question or IssueWhen I get a text or other notification, the music will cut out completely. My phone is attached to my Bluetooth speaker when this happens. The music stops for ab...

Newbie

Plan Premium Country NZ Device Huawei Nova 3 Operating System Android Oreo   My Question or Issue When I get a text or other notification, the music will cut out completely. My ph...

641 Views

0 replies

1 likes

  • 641 Views
  • 0 replies
  • 1 likes