Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118868 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239822 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600775 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493126 Views
581 replies
42 likes
I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time to go home, I hit the media button in my car, and S...
I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time ...
574 Views
0 replies
0 likes
PlanPremiumDevicexiaomi My Question or Issue Hi.most of my artists have dissaeared from my library, yet, the songs and albums are still there.it seems like i can no longer see in the "artists" category all the artists i have save songs by, but only t...
Plan Premium Device xiaomi My Question or Issue Hi. most of my artists have dissaeared from my library, yet, the songs and albums are still there. it seems like i can no longer see...
Newbie
8387 Views
13 replies
27 likes
PlanPremiumCountryIrelandDeviceSamsung Galaxy 9Operating SystemAndroid Oreo It started with the most recent update. When in car mode and outside of it. In car mode, when the phone auto locks the music stops and I can no longer control my phone using ...
Plan Premium Country Ireland Device Samsung Galaxy 9 Operating System Android Oreo It started with the most recent update. When in car mode and outside of it. In car mode, when t...
Community Legend
2201 Views
3 replies
1 likes
I gave tried everything but I can't see any shuffle button in now playing songs.I even reinstalled the app.Please help!
I gave tried everything but I can't see any shuffle button in now playing songs. I even reinstalled the app. Please help!
Community Legend
2711 Views
1 replies
0 likes
PlanPremiumCountryCosta rica DeviceHuawei P10Operating System8.0 My Question or IssueHello I cant find the spotify app on the Galaxy store active watch
Plan Premium Country Costa rica Device Huawei P10 Operating System 8.0 My Question or Issue Hello I cant find the spotify app on the Galaxy store ...
Community Legend
427 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceSamsung Galaxy WatchOperating SystemAndroid/Tizen My Question or IssueI updated my watch to the latest firmware, and as usual I had to re-download the playlist I use for offline storage in the Spotify app.Now, I have no...
Plan Premium Country Norway Device Samsung Galaxy Watch Operating System Android/Tizen My Question or Issue I updated my watch to the latest firmware, and as usual I had to r...
Regular
1308 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceLG K20 PlusOperating SystemAndroidVersion: 8.4.97.807My Question or IssueAlbum cover art isn't loading with listening window, downloading new songs can range from slow to basically unresponsive, and loading for pl...
Plan Premium Country United States Device LG K20 Plus Operating System Android Version: 8.4.97.807 My Question or Issue Album cover art isn't loading with listening window, downlo...
Not applicable
515 Views
1 replies
0 likes
PlanPremium with Hulu for studentsCountryUnited StatesDeviceSamsung Galaxy s7Operating SystemAndroid version 8.0.0 My Question or IssueHi all. I've been having this issue for the last couple months and it's really annoying. Basically, whatever I'm li...
Plan Premium with Hulu for students Country United States Device Samsung Galaxy s7 Operating System Android version 8.0.0 My Question or Issue Hi all. I've been having this issue for...
490 Views
0 replies
0 likes
PlanPremium CountryUnited States DeviceSamsung Galaxy s8 plus Operating SystemAndroid Oreo (8.0.0) My Question or IssueWhen I am using car mode, I select the song I want to listen to then lock my phone. When I unlock the phone, without touching the s...
Plan Premium Country United States Device Samsung Galaxy s8 plus Operating System Android Oreo (8.0.0) My Question or Issue When I am using car mode, I s...
1241 Views
0 replies
0 likes
PlanPremiumDeviceOneplus one 64gb My Question or IssueI have about 1500 songs saved ln spotify. When I look in spotifys settings it says that the downloaded files are about 5gb, but when k look in my phones setting spotify takes 22gb of space. What i...
Plan Premium Device Oneplus one 64gb My Question or Issue I have about 1500 songs saved ln spotify. When I look in spotifys settings it says that the downloaded files are about 5gb, bu...
695 Views
0 replies
0 likes
PlanPremiumCountryGermany DeviceLG G5, Samsung Galaxy S7, iPhone SE, Windows, Onkyo audio system Operating SystemAndroid 8.0.0, Windows 10 Pro My Question or Issue I have problem with the app over all androids devices at my home network. My wifi is i...
Plan Premium Country Germany Device LG G5, Samsung Galaxy S7, iPhone SE, Windows, Onkyo audio system Operating System Android 8.0.0, Windows 10 Pro My Question or Issue &...
521 Views
0 replies
0 likes
PlanFreeCountryINDIADeviceXiaomi Redmi Note 5Operating SystemAndriid My Question or IssueCan't view complete ARTIST INFORMATION OF ANY ARTIST
Plan Free Country INDIA Device Xiaomi Redmi Note 5 Operating System Andriid My Question or Issue Can't view complete ARTIST INFORMATION OF ANY ARTIST
Casual Listener
622 Views
3 replies
1 likes
PlanPremiumCountryLuxembourgDeviceSamsung Galaxy A6+Operating SystemAndroid Oreo My Question or IssueI have a problem in my Spotify app.When I want to listen to a saved album, for example Trench by Twenty One Pilots, I have to scroll through 100 Albu...
Plan Premium Country Luxembourg Device Samsung Galaxy A6+ Operating System Android Oreo My Question or Issue I have a problem in my Spotify app. When I want to listen to a save...
420 Views
0 replies
0 likes
PlanPremiumCountryIndia DeviceLGV20Operating SystemAndroid Oreo My Question or IssueThanks for launching in india finally.. I am a spotify India premium user... Unfortunately I don't see or able to play any songs of my fav artists like - Coldplay, Li...
Plan Premium Country India Device LGV20 Operating System Android Oreo My Question or Issue Thanks for launching in india finally.. I am a spotify India premium user... U...
Composer
535 Views
1 replies
0 likes
PlanPremiumCountryUK Device(Samsung Galaxy 9)Operating System(Android Oreo, ) Steps to replicate1. Log in to Android App2. Click Your Library3. Click Songs4. Pull down to activate Search Filter5. Type in search term6. Play a song from filtered result...
Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android Oreo, ) Steps to replicate 1. Log in to Android App 2. Click Your Library 3. Click ...
608 Views
0 replies
0 likes
PlanPremiumCountryGERDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueSince August 2018, every time I want want to go to the "Albums" view on Spotify in Android Auto, I get the green loading cycle and spotify will remain loading.
Plan Premium Country GER Device Nokia 6.1 Operating System Android 9 My Question or Issue Since August 2018, every time I want want to go to the "Albums" view on Spotify in Android A...
Community Legend
887 Views
4 replies
0 likes
PlanFreeCountry United StatesDeviceMoto EOperating SystemAndroid My Question or Issue I would like to get rid of shuffle play on my phone and I can't do it. There is literally no shuffle icon that I can click on. Hoever on my laptop, I have the optio...
Plan Free Country United States Device Moto E Operating System Android My Question or Issue I would like to get rid of shuffle play on my phone and I can't do it. There i...
Community Legend
1203 Views
3 replies
0 likes
I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never encountered this on any other network. PlanFree/Prem...
I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never e...
Community Legend
397 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG V20Operating SystemAndroid 8.0.0 Oreo My Question or IssueI have a Spotify Premium account but the android app (and only the app--I am listening to music fine on my desktop) will only play a few seconds of a so...
Plan Premium Country United States Device LG V20 Operating System Android 8.0.0 Oreo My Question or Issue I have a Spotify Premium account but the android app (and only the app--I am...
571 Views
0 replies
2 likes
PremiumCountry Australia DeviceSamsung Galaxy S8Operating System(Android.) My Question or IssueI have a Samsung G S8 and Spotify Premium. If the phone is left idle for a short while Spotify won't play. I either get a rotating circle or the play butto...
Premium Country Australia Device Samsung Galaxy S8 Operating System (Android.) My Question or Issue I have a Samsung G S8 and Spotify Premium. If the phone is l...
Music Fan
7185 Views
2 replies
0 likes
