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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryAustralia Device(Samsung Galaxy Note 4)Operating System(Android (Touchwiz) 6.0.1)My Question or IssueHow come the pop-up menu has to load every time there's an internet connection? Why is it quicker for me to turn my internet off so...
Plan Premium Country Australia Device (Samsung Galaxy Note 4) Operating System (Android (Touchwiz) 6.0.1) My Question or Issue How come the pop-up menu has to load every time there's a...
288 Views
0 replies
0 likes
Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...
Plan Premium Free/Premium Country Norway Device Huawei P20 Pro Operating System Android 8 and 9 My Question or Issue I just want to know WHY spotify starts up an...
Casual Listener
1000 Views
1 replies
5 likes
How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue icon anywhere. I have tried disabling videos to get ...
How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue i...
360 Views
0 replies
0 likes
Country FranceDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffle-play/td-p/4652319 Please help us !!
Country France Device Samsung Galaxy S7 Operating System Android My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffl...
321 Views
0 replies
0 likes
PlanFreeCountry United States & United KingdomDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or Issue On desktop I have a whole folder structure for my library. In the past I am certain this structure was available on mobile as well bu...
Plan Free Country United States & United Kingdom Device Sony Xperia Z1 Operating System Android 5.1.1 My Question or Issue On desktop I have a whole folder structure ...
Roadie
2607 Views
6 replies
0 likes
PlanPremiumCountry USADeviceMoto g6 PlayOperating SystemAndroid Oreo My Question or Issue Trying to add an album to the queue (no issues before this update). I can add an album or song to queue if it's among the most recent of the artist's albums, bu...
Plan Premium Country USA Device Moto g6 Play Operating System Android Oreo My Question or Issue Trying to add an album to the queue (no issues before this up...
Newbie
1006 Views
2 replies
3 likes
@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community.spotify.com/t5/Accounts/can-t-log-in-because-it-says-i-m-offline/t...
@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community....
Casual Listener
595 Views
1 replies
0 likes
PlanPremiumCountry New ZealandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or Issue I cant seem to get my activity to show up on discord while playing music on my phone. It shows whats playing only when I have discord opened on my c...
Plan Premium Country New Zealand Device (Samsung Galaxy 8+) Operating System (Android) My Question or Issue I cant seem to get my activity to show up on discord while pla...
558 Views
0 replies
0 likes
PlanFamilyCountry BelgiumDeviceGalaxy watchOperating SystemTizen 4.0.0.1VersionR800XXU1BRK3 My Question or IssueWhenever I use spotify on my watch and close the app completely it still plays my music after a call! So this happens when the app is comp...
Plan Family Country Belgium Device Galaxy watch Operating System Tizen 4.0.0.1 Version R800XXU1BRK3 My Question or Issue Whenever I use spotify on my watch and close the app ...
404 Views
0 replies
2 likes
PlanPremiumCountry EnglandDeviceSamsung Galaxy 9 My Question or IssueI've used Spotify before and overall I loved it but now I've come back and decided to have a new account so now I'm saving albums to my library. But every time I hold down on and al...
Plan Premium Country England Device Samsung Galaxy 9 My Question or Issue I've used Spotify before and overall I loved it but now I've come back and decided to have a new account...
261 Views
0 replies
0 likes
Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentosEsto es muy molesto...¿Hay alguien que me pueda ayudar porfavor?
Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentos Esto es muy ...
Spotify Legend
811 Views
1 replies
0 likes
So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds by readjusting the volume but goes back to the wei...
So sometimes at home I'll play Spotify through my phone speakers, but when I open WhatsApp or Telegram while playing Spotify, the audio goes weird and distorted. This issue is fixed for a few seconds...
Spotify Legend
3163 Views
4 replies
0 likes
I have a Moto C Plus running Android 7.0. Ive also got premium.And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itself if i then pause the song it'll act like I turned o...
I have a Moto C Plus running Android 7.0. Ive also got premium. And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itse...
392 Views
0 replies
0 likes
PlanPremiumCountryGermany DeviceNexus 6POperating SystemAndroid 8.1.0
Plan Premium Country Germany Device Nexus 6P Operating System Android 8.1.0
372 Views
0 replies
0 likes
I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked and was a Nice feature. And if i am playing music on my So...
I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked ...
513 Views
0 replies
0 likes
PlanPremiumCountry BrazilDeviceMoto X4Operating SystemAndroid Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist disappeared. Before I could just scroll up and I'd find the option to search for a song a...
Plan Premium Country Brazil Device Moto X4 Operating System Android Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist&n...
329 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) My Question or IssueThe Android app on my device is still at 8.4.89.515. HOWEVER, the major problems that appeared over the last few days (horizontal scrolling, missing...
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) My Question or Issue The Android app on my device is still at 8.4.89.515. HOWEV...
413 Views
0 replies
1 likes
My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not all...IT WILL NOT GO AWAY!! Please tell me there is...
My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not ...
Spotify Star
806 Views
1 replies
1 likes
PlanFreeCountry USDeviceSamsung galaxy S8Operating SystemAndroid Oreo My Question or IssueWhile I am playing songs on my spotify android if I play any playlist like daily mix 1, all the songs are automatically played in shuffle but I cannot find the ...
Plan Free Country US Device Samsung galaxy S8 Operating System Android Oreo My Question or Issue While I am playing songs on my spotify android if I play any playlist like...
Not applicable
3319 Views
2 replies
0 likes
Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/PremiumCountry device iPhone 7 (iOS 12.0.1 My Question or Issue
Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/Premium...
634 Views
0 replies
0 likes
