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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195697 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195697 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537326 Views

78 replies

3 likes

  • 537326 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442449 Views

565 replies

37 likes

Account
Free
  • 442449 Views
  • 565 replies
  • 37 likes

Solved!! Google assistent

Hello premium user here in Sweden here I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account. However i cant get it to start playing music it opens the app and search the artist and/or song nam...

Regular

Hello premium user here in Sweden here   I just got my new Samsung s10 plus and decided to start trying to use Google assistent with my spotify account.   However i cant get it to start...

Daanne

Regular

7252 Views

8 replies

0 likes

  • 7252 Views
  • 8 replies
  • 0 likes

Which music service will you be switching to now that Spotify sucks?

PlanPremiumCountryU.S.DeviceSamsung Galaxy S6 My Question or IssueSpotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth paying for with this new update. Looks like I'll be finding another music ...

Casual Listener

Plan Premium Country U.S. Device Samsung Galaxy S6   My Question or Issue Spotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth pa...

Heyjerry

Regular

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

Solved!! no app on galaxy watch?

PlanPremiumCountryAustraliaDeviceGalaxy watchMy Question or IssueHelp! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?

Visitor

Plan Premium Country Australia Device Galaxy watch My Question or Issue Help! I can't find the spotify app in galaxy apps!? What am I doing wrong? Is it only in the US?

Mantisentil

Community Legend

1270 Views

1 replies

0 likes

  • 1270 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

898 Views

0 replies

1 likes

  • 898 Views
  • 0 replies
  • 1 likes

Superuser Contribution No longer displays the artist I've downloaded.

My Question or IssueSo I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. However the past two weeks, whenever I download something new, ...

Casual Listener

My Question or Issue So I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. ...

Deadjim

Roadie

4190 Views

7 replies

6 likes

  • 4190 Views
  • 7 replies
  • 6 likes

[Desktop] Headphone Play/Pause/Skip Buttons with Spotify

PlanPremium FamilyCountryAustralia DeviceSamsung Galaxy 7 / Samsung Note 9Operating SystemAndroid Oreo / PieSpotify Version8.4.95.785 My Question or IssueMy wife and I both have Aftershokz Trekz headphones (Air and Titanium models respectivly) and in...

Visitor

Plan Premium Family Country Australia   Device Samsung Galaxy 7 / Samsung Note 9 Operating System Android Oreo / Pie Spotify Version 8.4.95.785   My Question or Issue My wife a...

Mantisentil

Community Legend

912 Views

1 replies

0 likes

  • 912 Views
  • 1 replies
  • 0 likes

Spotify shows wrong device name: " Listening on this phone" instead of Speaker's name when casting

PlanPremiumCountryPolandDeviceNexus 7 Operating SystemAndroid 7.1.1 My Question or Issuephone: Spotify -> devices available ->Den speaker 14 google cast - is availableListening on this phone is highlighted Video is attached.

Visitor

Plan Premium Country Poland Device Nexus 7  Operating System Android 7.1.1   My Question or Issue phone: Spotify -> devices available -> Den speaker 14 google cast - is av...

962 Views

0 replies

1 likes

  • 962 Views
  • 0 replies
  • 1 likes

Android TV distortion

CountryUSDeviceMI Box SOperating SystemAndroid TV Oreo 8.1 My Question or IssueThe MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uninstalled updates and cleared data. Nothing worked. It is like that on my brother's...

Visitor

  Country US Device MI Box S Operating System Android TV Oreo 8.1   My Question or Issue The MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uni...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Skip buttons on my car radio not working with Spotify

PlanPremiumCountryUnited Kingdom Device:Samsung galaxy s10 Operating SystemAndroid My Question or IssueWhen connected to my car radio through Bluetooth none of the pause or skip buttons work and I have no control, does anyone have a solution

Casual Listener

Plan Premium Country United Kingdom  Device: Samsung galaxy s10  Operating System Android    My Question or Issue When connected to my car radio through Bluetooth none o...

Peter

Spotify Legend

22039 Views

3 replies

1 likes

  • 22039 Views
  • 3 replies
  • 1 likes

Downloading without storage permission

PlanPremiumUnited Kingdom DeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 I have noticed that I haven't given the Spotify app any permissions including the storage permission. However I have more than 600 songs downloaded on my device and just ...

Visitor

Plan Premium United Kingdom   Device Samsung Galaxy 10 Plus Operating System Android 9   I have noticed that I haven't given the Spotify app any permissions including the storage...

1585 Views

0 replies

1 likes

  • 1585 Views
  • 0 replies
  • 1 likes

Automatically Downloading Saved Songs

PlanPremiumCountry United StatesDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I automatically download songs from an Artist? For example, if there are songs from an artist that I save, I want them to ...

Newbie

Plan Premium Country  United States Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do I automatically download songs from ...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

Unable to play a lot of songs.

PlanPremiumCountryIndiaDeviceXiaomi POCO F1Operating SystemAndroid Pie My Question or IssueA lot of the songs on the app are unplayable or absent and not showing. Even if they show, they are just unplayable. I have attached a screenshot for reference...

Visitor

Plan Premium Country India Device Xiaomi POCO F1 Operating System Android Pie   My Question or Issue A lot of the songs on the app are unplayable or absent and not showing. Even if the...

KrabbyPraddy

Visitor

582 Views

1 replies

1 likes

bug
  • 582 Views
  • 1 replies
  • 1 likes

Why can't we find a playlist with all my downloaded songs?

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded song or Do I have to manually press "like" to every s...

Visitor

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded so...

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

Ads Playing in the middle of songs Ads not playing stalling the App

PlanFreeCountryUSADevicePixel 2XLOperating SystemAndroid Version 9 My Question or IssueI have 2 issues really. I have reinstalled twice from Google Play with no success. Issues 1: Ads will not play and the app has to sit for about 10 minutes before i...

Newbie

Plan Free Country USA Device Pixel 2XL Operating System Android Version 9   My Question or Issue I have 2 issues really. I have reinstalled twice from Google Play with no success.&nbsp...

848 Views

0 replies

0 likes

Ads playing wrong
  • 848 Views
  • 0 replies
  • 0 likes

Can't find my songs saved on App....

PlanPremiumCountryUSDeviceSamsung Galaxy 9App I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue through the artist or playlist. I figured I'd look into it later. A day or 2 lat...

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 9 App   I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue ...

GirlInterupted

Casual Listener

5132 Views

6 replies

6 likes

  • 5132 Views
  • 6 replies
  • 6 likes

Green loading circle after turning off screen when in songlist of an artist

Hi guys, Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone screen and turn it on again, instead of the songlist the green ...

Casual Listener

Hi guys,  Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone scree...

802 Views

0 replies

1 likes

  • 802 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth controls don't work correctly

PlanFreeCountryUKDevice(Google Pixel 2)Operating System(Android 9 - Pie) My Question or IssueOver the last few months when I try to use my Android Wear device or BT headphones to control tracks on Spotify, nothing happens. The app sometimes displays ...

Visitor

Plan Free Country UK Device (Google Pixel 2) Operating System (Android 9 - Pie)   My Question or Issue Over the last few months when I try to use my Android Wear device or BT head...

Mantisentil

Community Legend

4437 Views

2 replies

2 likes

  • 4437 Views
  • 2 replies
  • 2 likes

Music stopping

PlanPremiumCountryUSADevice(Samsung Galaxy S10+)Operating System(Android Pie) My Question or Issue Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do wi...

Visitor

Plan Premium Country USA Device (Samsung Galaxy S10+) Operating System (Android Pie)   My Question or Issue   Lately my music has been stopping when I'm listening to music. It ha...

xoholo

Composer

3837 Views

1 replies

1 likes

Android
Galaxy
s10 plus
  • 3837 Views
  • 1 replies
  • 1 likes

Can't access all songs from an artist

PlanPremiumCountryTurkeyOperating SystemAndroidMy Question or IssueBefore an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John Mayer, I was able to see all of his songs that I downloaded as a...

Visitor

Plan Premium Country Turkey Operating System Android My Question or Issue Before an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John...

593 Views

0 replies

1 likes

  • 593 Views
  • 0 replies
  • 1 likes

Hacked?

Plan PremiumCountry US DeviceGoogle pixel 3 xlOperating SystemAndroid My Question or IssueI listen to Spotify all day at work and lately my playlist will get interrupted by some random video with no sound that freezes up the app forcing me to shut th...

Casual Listener

  Plan Premium Country US   Device Google pixel 3 xl Operating System Android   My Question or Issue I listen to Spotify all day at work and lately my playlist will get ...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes