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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118771 Views

27 replies

4 likes

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  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239566 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600426 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
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Streaming Issues

PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...

Casual Listener

Plan Premium Country US Device  Samsung Galaxy 9+ Laptop Operating System  Android Oreo, Windows 10   My Question or Issue For weeks now on and off I have been having is...

693 Views

0 replies

0 likes

Galaxy
Streaming Issue
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Superuser Contribution Install Previous Version of Spotify

PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android   My Question or Issue How can I downgrade to a previous version of Spotify? I am currently on 8.4.95....

nicocencini

Music Fan

3030 Views

1 replies

9 likes

  • 3030 Views
  • 1 replies
  • 9 likes

Why does my Spotify profile say I have one public playlist when nothing shows up?

PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...

Newbie

Plan Premium Device LG K20v My Question or Issue When I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for...

633 Views

0 replies

0 likes

Playlists
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Repeat song

PlanFreeCountryIndiaOperating System(Android Oreo My Question or IssueThe repeat track option doesn't show up on the mobile app. Hiw to fix it??

Newbie

Plan Free Country India Operating System (Android Oreo   My Question or Issue The repeat track option doesn't show up on the mobile app. Hiw to fix it??

417 Views

0 replies

0 likes

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Song is not available.

PlanPremiumCountrySaudi ArabiaDevice( Samsung Galaxy note8)Operating System(Android Q) My Question or IssueThere are many songs that are not available. What should I do to let them be available?

Newbie

Plan Premium Country Saudi Arabia Device ( Samsung Galaxy note8) Operating System (Android Q)   My Question or Issue There are many songs that are not available. What should I do to le...

Mantisentil

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...

734 Views

0 replies

0 likes

  • 734 Views
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Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8     My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...

457 Views

0 replies

0 likes

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Solved!!Superuser Contribution I miss the button in the upper right corner of the main folder "Playlists"

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.2.2.0 My Question or IssueHello everybody, I miss the button in the upper right corner of the main folder "Playlists", where the option to sort the playlist...

Regular

Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.2.2.0   My Question or Issue Hello everybody, I miss the button in the upper right cor...

Irreversibler

Regular

6930 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

Casual Listener

Plan Premium for Family Country  USA   Device Motorola Z Play   Operating System Android 8.0.0   My Question or Issue  My interface for the "Your Library" section...

kevdela

Newbie

2285 Views

3 replies

2 likes

  • 2285 Views
  • 3 replies
  • 2 likes

Solved!! Perpetual green loading circle when going back to currently playing artist in my library

PlanPremiumCountryUnited StatesDeviceMotorla G7Operating SystemAndroid 9Spotify Version8.4.96.953 My Question or IssueSo, I had this same issue on my HTC One M9 and Spotify support told me that they don't develop for Android 7 (the latest OS availabl...

Visitor

Plan Premium Country United States Device Motorla G7 Operating System Android 9 Spotify Version 8.4.96.953   My Question or Issue So, I had this same issue on my HTC One M9 and Spoti...

Monarch_Opera

Casual Listener

6266 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

Newbie

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...

654 Views

0 replies

0 likes

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Plays completely random songs after selecting a song. Despite making a playlist

PlanFree(Was Premium at the time, left because of issue)CountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Version 9 My Question or IssueEvery time I play a song, as soon as it's done it will play something completely random even with a prem...

Newbie

Plan Free(Was Premium at the time, left because of issue) Country US Device Samsung Galaxy Note 9 Operating System Android Version 9   My Question or Issue Every time I play a song, as...

494 Views

0 replies

0 likes

  • 494 Views
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No song tab on the app

PlanPremiumCountryunited kingdomDevicegoogle pixel 3Operating SystemAndroid 9.0So just got Spotify today and I don't seem to have a song tab at all but my friends do

Casual Listener

Plan Premium Country united kingdom Device google pixel 3 Operating System Android 9.0 So just got Spotify today and I don't seem to have a song tab at all but my friends do

Bradderzz213

Casual Listener

713 Views

2 replies

1 likes

  • 713 Views
  • 2 replies
  • 1 likes

Solved!! There's one song that suddenly stops playing when im listening on my phone.

PlanPremiumCountryBelgiumDeviceOnePlus 6TOperating SystemOxygenOS 9.0.12My Question or IssueThe song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listening on my phone. This doesn't happen when I'm listening to the same so...

Casual Listener

Plan Premium Country Belgium Device OnePlus 6T Operating System OxygenOS 9.0.12 My Question or Issue The song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listeni...

Nico

Community Legend

2991 Views

3 replies

3 likes

  • 2991 Views
  • 3 replies
  • 3 likes

Player Notification popping without listening on any device

PlanPremiumCountryBulgariaDeviceOne Plus 5TOperating SystemAndroid 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222 My Question or IssueSince the last update i got of Android app ( 8.4.97.807 ) , the notification for media player is poppin...

Newbie

  Plan Premium Country Bulgaria Device One Plus 5T Operating System Android 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222   My Question or Issue Since the last upda...

463 Views

0 replies

0 likes

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Come on spotify get it together

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my account. Now its back to no sound, playlists keep going m...

Music Fan

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my accoun...

429 Views

0 replies

0 likes

  • 429 Views
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No amount of explicit words could describe how terrible this update is.

PlanPremium DeviceAndroid My Question or IssueWhy would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to take the time to make a playlist for each of the hundreds of artists I've download...

Newbie

  Plan Premium   Device Android   My Question or Issue Why would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to...

ArcticMe

Music Fan

903 Views

1 replies

1 likes

  • 903 Views
  • 1 replies
  • 1 likes

Yeni oynatılıyor arayüzü

Android turtası (9.0) General Mobile Gm8 TürkiyeYeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamaya yeni güncellemede gel hafta bu hafta. Sabırsızlıkla bekliyorum.

Regular

Android turtası (9.0)  General Mobile Gm8  Türkiye Yeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamay...

497 Views

0 replies

0 likes

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Android current song same as last played song from computer

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time to go home, I hit the media button in my car, and S...

Regular

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time ...

574 Views

0 replies

0 likes

Android
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