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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111381 Views

26 replies

3 likes

  • 111381 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224015 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224015 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581286 Views

79 replies

3 likes

  • 581286 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478556 Views

577 replies

40 likes

Account
Free
  • 478556 Views
  • 577 replies
  • 40 likes

Pfeile in der Benachrichtigungsleiste sind schwarz

PlanPremiumCountryGermanyDeviceMeizu 16Operating SystemAndroid 8.1.0My Question or IssueHallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Benachrichtigungsleiste die Pfeile zum weiterschalten schwarz sind und s...

Newbie

Plan Premium Country Germany Device Meizu 16 Operating System Android 8.1.0 My Question or Issue Hallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Be...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Spotify crashes every time after playing specific song

PlanPremiumCountryNorway DeviceGoogle Nexus 6POperating SystemAndroid Oreo My Question or IssueEvery time I play it crashes

Visitor

Plan Premium Country Norway   Device Google Nexus 6P Operating System Android Oreo   My Question or Issue Every time I play it crashes     

Nico

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Samsung Active Watch Support installation

PlanPremiumCountryMexicoDeviceSamsung Active WatchOperating SystemAndroid - SamsungWearable My Question or IssueI just bought the new SamsugnActive Watch which as far as I understand it was compatible with spotify, however Its not yet compatible to d...

Visitor

Plan Premium Country Mexico Device Samsung Active Watch Operating System Android - SamsungWearable   My Question or Issue I just bought the new SamsugnActive Watch which as far as I un...

Nico

Community Legend

1111 Views

1 replies

1 likes

active
Active Watch
Samsung
  • 1111 Views
  • 1 replies
  • 1 likes

Superuser Contribution Impossible to listen to audio books when using Android Auto

PlanPremiumCountryGermany DeviceSamsung Galaxy S9+ & Skoda Fabia (Built end of 2018)Operating SystemAndroid Pie My Question or IssueWell, it's not technically impossible to play audio books via Android Auto, but listening to them really sucks. In an ...

Music Fan

Plan Premium Country Germany   Device Samsung Galaxy S9+ & Skoda Fabia (Built end of 2018) Operating System Android Pie   My Question or Issue Well, it's not technically...

1372 Views

0 replies

0 likes

  • 1372 Views
  • 0 replies
  • 0 likes

Notifications between songs

PremiumBrazil DeviceMoto ZOperating SystemAndroid Oreo My Question or Issue Hi, So, I'm having a problem with my android app. Every time a song changes I get a new notification/ring. It doesn't look like a big deal, but it really annoys me. Especiall...

Regular

Premium Brazil   Device Moto Z Operating System Android Oreo   My Question or Issue   Hi,   So, I'm having a problem with my android app. Every time a song change...

Bittencourt

Spotify Star

2215 Views

4 replies

0 likes

Ring
Transitions
  • 2215 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see green arrow

I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I already downloaded that song. Idk if this happened o...

Regular

I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I a...

Peter

Spotify Legend

2804 Views

5 replies

0 likes

  • 2804 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists made on desktop version not updating to mobile app

PlanPremiumCountry USADeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssuePlaylists made on desktop version not updating to mobile app. Reinstalling and loginning back in fixed it once, but not second time. Tried changing my password an...

Casual Listener

Plan Premium Country  USA Device Samsung S7 Operating System Android 8.0.0   My Question or Issue Playlists made on desktop version not updating to mobile app.  Reinstalling ...

Peter

Spotify Legend

1616 Views

3 replies

0 likes

  • 1616 Views
  • 3 replies
  • 0 likes

Sound cuts off after 1sec when playing any song

PlanPremium DeviceXiaomi Mi Mix (lithium) Operating SystemAndroid 8.1 My Question or IssueI am using Spotify on my PC (Windows 10) and my phone (details as shown above). For about a month, I've been experiencing issues with sound on my phone. Every t...

Newbie

Plan Premium   Device Xiaomi Mi Mix (lithium)    Operating System Android 8.1   My Question or Issue I am using Spotify on my PC (Windows 10) and my phone (details as sh...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trotz neustem Update keine Designänderung

PlanPremiumCountryGermanyDeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueHallo,wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen im Bereich des aktuell abgespielten Tracks vorgenommen. Diese Änderungen sind a...

Casual Listener

Plan Premium Country Germany Device OnePlus 6t Operating System Android 9   My Question or Issue Hallo, wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen i...

Peter

Spotify Legend

969 Views

5 replies

0 likes

  • 969 Views
  • 5 replies
  • 0 likes

App keeps crashing on Galaxy S8

PlanPremiumCountryUKDevice Samsung Galaxy S8Operating SystemOne UI My Question or IssueSpotify keeps crashing and the lock screen function no longer works. I have logged out. Restated my phone and finally done a reinstall. All to no avail. Please fix...

Newbie

Plan Premium Country UK Device  Samsung Galaxy S8 Operating System One UI   My Question or Issue Spotify keeps crashing and the lock screen function no longer works.  I have ...

444ron

Newbie

1225 Views

1 replies

3 likes

app crashing
lock screen functionality stopped.
  • 1225 Views
  • 1 replies
  • 3 likes

Volume controls not working properly

PlanPremiumDeviceLG G7 Operating SystemAndroid 8.0 My Question or IssueWhen trying to adjust the volume setting while playing some music in the spotify app, the call volume is changing instead of the music volume. And the steps are not smooth from lo...

Regular

Plan Premium Device LG G7  Operating System Android 8.0   My Question or Issue When trying to adjust the volume setting while playing some music in the spotify app,  the call v...

xoholo

Composer

4601 Views

1 replies

0 likes

volume
  • 4601 Views
  • 1 replies
  • 0 likes

Nothing showing in albums or artists

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...

Visitor

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

wth new update

Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...

Newbie

Latest app update is either poorly designed or downloaded  wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...

494 Views

0 replies

3 likes

  • 494 Views
  • 0 replies
  • 3 likes

New design

PlanPremium (since 2015)CountryHungaryDeviceNokia 7 PlusOperating SystemAndroid 9.0 Pie My Question or Issue Hi Guys! I'm a Premium member since 2015 and the design is almost always the same for me. I created another account 3 days ago and it has a n...

Visitor

Plan Premium (since 2015) Country Hungary Device Nokia 7 Plus Operating System Android 9.0 Pie   My Question or Issue   Hi Guys!   I'm a Premium member since 2015 and the ...

user-removed

Not applicable

1390 Views

2 replies

1 likes

  • 1390 Views
  • 2 replies
  • 1 likes

Auto-turn off.

PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...

Visitor

  Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

Battery Drain in Note 9

High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)

Visitor

High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)  

658 Views

0 replies

1 likes

battery drain
  • 658 Views
  • 0 replies
  • 1 likes

Solved!! No made for you tab in my Spotify app.

PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...

Casual Listener

Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1.  I have to ma...

Loxer

Community Legend

8270 Views

5 replies

0 likes

Andorid
made for you
oneplus 2
Playlists
  • 8270 Views
  • 5 replies
  • 0 likes

Made for You still not working after 6 days on both phone and laptop

PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...

Newbie

Plan Premium Country U.S.   Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10   My Question or Issue  The Made for You tab is empty and says "Keep li...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

Newbie

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

Casual Listener

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...

Loxer

Community Legend

635 Views

2 replies

5 likes

  • 635 Views
  • 2 replies
  • 5 likes