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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376031 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Solved!! Repeat Button Missing

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app. Screenshot attached. PlanFreeCountryIndiaDeviceMotorola G6 PlayOperating SystemAndroid 8.0

Newbie

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app.    Screenshot attached.   Plan F...

Brunelicia

Community Legend

1261 Views

1 replies

0 likes

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  • 1 replies
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HATE the new update!!!

PlanPremiumCountryUSDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or Issue"My Library" no longer plays my library! If I click an artist, it plays every single song by them, not the ones I saved! This is SUCH a pain in the neck becau...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue "My Library" no longer plays my library! If I click an artist, it plays every sing...

Dynver

Visitor

1124 Views

2 replies

12 likes

  • 1124 Views
  • 2 replies
  • 12 likes

Can't skip songs on headset when using shuffle mode

PlanPremiumCountryNorway DeviceSamsung Galaxy Note 8, bose QC20BLKANDR Operating SystemAndroid 8.0.0 My Question or IssueWhenever i use the shuffle mode, the song-skipping function (double-click) on my headset stops working. If i use regular order it...

Visitor

Plan Premium Country Norway   Device Samsung Galaxy Note 8, bose QC20BLKANDR   Operating System Android 8.0.0   My Question or Issue Whenever i use the shuffle mode, t...

379 Views

0 replies

0 likes

  • 379 Views
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spotify changing and playing playlist by itself

PlanPremium / FamilyCountrySlovakia DevicePixel 3Operating SystemAndroind 9.0 (Pie) My Question or IssueIm using spotify for several years, after I bought Pixel 3, spotify started to change playlist randomly (but alway to the same playlist "Education...

Newbie

Plan Premium / Family Country Slovakia   Device Pixel 3 Operating System Androind 9.0 (Pie)   My Question or Issue Im using spotify for several years, after I bought Pixel 3, spo...

Noah

Spotify Star

467 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bluetooth headphones no longer skipping/pausing tracks on spotify. Works for any other app I have.

PlanPremiumCountryCanadaDeviceSamsung A8 My Question or IssueMy bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (like castbox). Spotify is the only app it wont work. Has been maybe three d...

Visitor

Plan Premium Country Canada Device Samsung A8   My Question or Issue My bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (lik...

Noah

Spotify Star

964 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't log in due to offline error message

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my songs on mobile (LG K8), but this was solved by tur...

Regular

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my ...

Noah

Spotify Star

3039 Views

1 replies

0 likes

  • 3039 Views
  • 1 replies
  • 0 likes

Solved!! Stop automatically enabling shuffle

PlanPremiumCountryUSADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueI understand how to disable shuffle in a playlist. What I would like is for my playlists to not automatically turn shuffle on when I play them. I want to have t...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9   My Question or Issue I understand how to disable shuffle in a playlist. What I would like is for my playl...

lenorddan

Casual Listener

37720 Views

2 replies

9 likes

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  • 2 replies
  • 9 likes

Spotify keeps turning off shuffle mode

PlanPremiumCountryGermanyDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSince the last update the app keeps turning off shuffle mode every time I start a song from my library and I have to enable shuffle mode again. I absolutely hate t...

Casual Listener

  Plan Premium Country Germany Device Galaxy S9+ Operating System Android 9   My Question or Issue Since the last update the app keeps turning off shuffle mode every time I start...

Noah

Spotify Star

2358 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problema ao abrir a página de um artista do meu perfil

PlanPremiumCountryBrasilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Marshmallow My Question or IssueAo tentar visualizar minhas músicas salvas da banda Fall Out Boy, a tela não carrega e permanece preta. Não consigo visualizar nem dar play n...

Visitor

  Plan Premium Country Brasil Device Samsung Galaxy J5 Prime Operating System Android Marshmallow    My Question or Issue Ao tentar visualizar minhas músicas salvas da banda...

Bittencourt

Spotify Star

2363 Views

1 replies

0 likes

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  • 1 replies
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Repeat button

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Visitor

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Noah

Spotify Star

1328 Views

1 replies

0 likes

  • 1328 Views
  • 1 replies
  • 0 likes

Spotify crashes when opening local playlist in android

PlanPremiumCountryUSDeviceOneplus 6tOperating SystemAndroid Oreo My Question or IssueTitle

Newbie

Plan Premium Country US Device Oneplus 6t Operating System Android Oreo   My Question or Issue Title

308 Views

0 replies

0 likes

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Saved Albums on New Update

PlanPremiumCountryUsaDeviceVivo v11Operating SystemAndroid OreoMy Question or Issue Spotify has a limit for songs you could save (10,000). I listen to the album format, so I can't save all the songs from album I liked, since then I would be able to o...

Casual Listener

Plan Premium Country Usa Device Vivo v11 Operating System Android Oreo My Question or Issue     Spotify has a limit for songs you could save (10,000). I listen to the album ...

nigelje

Music Fan

967 Views

1 replies

0 likes

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  • 1 replies
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CAN'T FIND MY SAVED SONGS, HELP!

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me, there are 1977 songs in my Liked Songs but as i sa...

Visitor

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me,...

nigelje

Music Fan

1790 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Download Spotify on Galaxy Watch

PlanPremiumCountryGermanyDeviceSamsung Galaxy WatchOperating SystemAndroid My Question or Issue I can´t find Spotify at galaxy watch apps.Is spotify not available on Samsung galaxy watch?

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Watch Operating System Android   My Question or Issue  I can´t find Spotify at galaxy watch apps. Is spotify not available on S...

Lipovitan

Newbie

1825 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

Visitor

Dear Spotify,  This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and  the way it creates geners and podcats . Since the launch in Ind...

Mantisentil

Community Legend

837 Views

1 replies

0 likes

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  • 1 replies
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!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Newbie

  Plan Premium Country France Device honor 8x Operating System Android   My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....

436 Views

0 replies

0 likes

Artist album
library malfunction
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Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

Newbie

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all.  Now, Spotify will play only one song and then stops.  This has been a problem f...

626 Views

0 replies

0 likes

  • 626 Views
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  • 0 likes

Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Casual Listener

Plan Premium Country U.S. Device LG G4 Operating System     My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...

Mantisentil

Community Legend

6208 Views

1 replies

2 likes

  • 6208 Views
  • 1 replies
  • 2 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Casual Listener

Plan  Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...

Moedrian

Casual Listener

966 Views

2 replies

1 likes

Android
  • 966 Views
  • 2 replies
  • 1 likes

Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

Casual Listener

Plan Premium Country Italy   Device Huawei Honor 9 Lite Operating System Android 8.0.0.141   My Question or Issue Hi guys!  I've problem with the last update of the Spotify...

heavy_metal

Casual Listener

3200 Views

3 replies

8 likes

  • 3200 Views
  • 3 replies
  • 8 likes