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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107533 Views

26 replies

3 likes

  • 107533 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217509 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217509 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571761 Views

79 replies

3 likes

  • 571761 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470945 Views

577 replies

40 likes

Account
Free
  • 470945 Views
  • 577 replies
  • 40 likes

Lost all my songs! And navigating is **bleep** now

PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...

Newbie

Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...

Loxer

Community Legend

441 Views

1 replies

3 likes

  • 441 Views
  • 1 replies
  • 3 likes

Sharing to Instagram Story Not Working

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Casual Listener

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Rules10

Casual Listener

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Songs unavialble

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueMany songs are unavailable for my spotify account like those of Linkin Park and many others.And also when I tried changing my location to USA in order to get tho...

Newbie

Plan Free Country India Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Many songs are unavailable for my spotify account like those of Linkin Park and many ...

dregnor

Visitor

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Spotify randomly plays to a device I've never heard of

PlanPremiumCountryUSADeviceGoogle Pixel 2xlOperating SystemAndroid Pie My Question or IssueCompletely at random Spotify will change to a device I've never heard of, it also changes the track at the same time. This can happen while listening on my pho...

Visitor

Plan Premium Country USA Device Google Pixel 2xl Operating System Android Pie   My Question or Issue Completely at random Spotify will change to a device I've never heard of, it also c...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Spotify Premium Ads

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped sucking you own d*cks by having three premium ads ...

Visitor

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Albums from library not showing up

PlanPremiumCountryBrazilDeviceAsus Zenfone 5 Selfie LiteOperating SystemAndroid Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists, informs all of my downloaded and saved songs, but when I try to open some artists,...

Newbie

Plan Premium Country Brazil Device Asus Zenfone 5 Selfie Lite Operating System Android Nougat 7.1.1   My Question or Issue   When I open my app, it shows all of my saved artists,...

776 Views

0 replies

1 likes

  • 776 Views
  • 0 replies
  • 1 likes

Store offline music on the external SD card on andriod

PremiumCountrySlovakiaDeviceLenovo K5 NoteOperating SystemAndroid 5.1 (Lollipop)Spotify Version 8.4.97.807 My Question or IssueI want to store all of the music into my SD card so I can save room on my internal storage. I tried reinstall spotify more ...

Visitor

Premium Country Slovakia Device Lenovo K5 Note Operating System Android 5.1 (Lollipop) Spotify Version 8.4.97.807    My Question or Issue I want to store all of the music into my S...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

No connection, when searching for songs

PlanPremiumCountrySlovakiaDeviceOnePlus OneOperating SystemAndroid Nugat My Question or IssueSince a few months back I haven't been able to search for any songs. It always that I don't have internet connection. I tested it on multiple wifis, data, re...

Visitor

    Plan Premium Country Slovakia Device OnePlus One Operating System Android Nugat   My Question or Issue Since a few months back I haven't been able to search for any son...

gianlucadr

Gig Goer

839 Views

2 replies

1 likes

no connection
  • 839 Views
  • 2 replies
  • 1 likes

Android Library blank except one artist

PlanPremiumCountryUSDeviceSamsung Galaxy 8My Question or IssueI had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a new one. I found out that you can save all your music to a playlis...

Visitor

Plan Premium Country US Device Samsung Galaxy 8 My Question or Issue I had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a n...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify on Xperia Z3 Compact

PlanPremiumCountryGermanyDeviceSony Xperia Z3 CompactOperating SystemAndroid Marshmellow My Question or IssueHi,I bought a new smartphone. It's a Sony Xperia Z3 Compact. So my problem is:Sometimes (or very often), when I want to hear the next song an...

Casual Listener

Plan Premium Country Germany Device Sony Xperia Z3 Compact Operating System Android Marshmellow   My Question or Issue Hi, I bought a new smartphone. It's a Sony Xperia Z3 Compact. So...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Solved!! Can't see all my songs list anywhere

vernee apollo lite android 6.0PremiumSo basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other threads such as reinstalling, deleting the cache, logging o...

Newbie

vernee apollo lite android 6.0 Premium So basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other thre...

Deadjim

Roadie

3745 Views

1 replies

4 likes

  • 3745 Views
  • 1 replies
  • 4 likes

Can't load "various artists" songs lists in the artists section of my library

PlanFamily CountryBrazil DeviceMoto Z2 Play Operating SystemAndroid 8.0.0 My Question or IssueSince a few days ago I can't access the songs saved on my library under "various artists". I used to be able to see all the songs normally, all sorted by th...

Casual Listener

Plan Family   Country Brazil   Device Moto Z2 Play   Operating System Android 8.0.0   My Question or Issue Since a few days ago I can't access the songs saved on my l...

357 Views

0 replies

1 likes

  • 357 Views
  • 0 replies
  • 1 likes

Solved!! Can't start spotify on Galaxy Note 9

Since last update (tonight)I can't open spotify. When clicking on the app icon it opens for a second,I can see spotify logo in the center and it immediate exits. No error message or any message at all - just kick me back to the home screen.Tried to r...

Regular

Since last update (tonight) I can't open spotify.   When clicking on the app icon it opens for a second, I can see spotify logo in the center and it immediate exits.   No error messag...

yan1v

Regular

1423 Views

1 replies

0 likes

  • 1423 Views
  • 1 replies
  • 0 likes

Content not available to me - but it is for others. Why?

Hi.I'm using Spotify Premium since years but came across an issue recently which drives me mad:For some weird reason there is content which generally is available - but not to me.E.g.the new Backyard Babies Album (Sliver and Gold) is just not showing...

Newbie

Hi. I'm using Spotify Premium since years but came across an issue recently which drives me mad: For some weird reason there is content which generally is available - but not to me. E.g.the new Ba...

856 Views

0 replies

0 likes

empty album
Empty playlists
invisible files
No content
  • 856 Views
  • 0 replies
  • 0 likes

I can't cast anymore

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. Doesn't show devices anymore. PlanPremiumCountryGer...

Casual Listener

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Notifications stop music playing while connected to a Bluetooth speaker

PlanPremiumCountryNZDeviceHuawei Nova 3Operating SystemAndroid Oreo My Question or IssueWhen I get a text or other notification, the music will cut out completely. My phone is attached to my Bluetooth speaker when this happens. The music stops for ab...

Newbie

Plan Premium Country NZ Device Huawei Nova 3 Operating System Android Oreo   My Question or Issue When I get a text or other notification, the music will cut out completely. My ph...

635 Views

0 replies

1 likes

  • 635 Views
  • 0 replies
  • 1 likes

Certain artists not being played

PlanPremiumCountryUnited KingdomDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or IssueUnder the my music section I click on a certain artists name and none of their songs are listed it is just a blank black screen (screen shot attached)...

Newbie

Plan Premium Country United Kingdom Device Sony Xperia L1 Operating System Android 7.0   My Question or Issue Under the my music section I click on a certain artists name and none of t...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Song changes

PlanpremiumCountryGermanyDevicelg g7 ThinQOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSong changes on it´s own without any interaction with buttons/touchscreen, google assistant deactivated.

Visitor

Plan premium Country Germany Device lg g7 ThinQ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Song changes on it´s own without any interaction wi...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Track information incorrect on VW in-car system

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid Pie My Question or IssuePlaying songs via Spotify over Bluetooth to my VW Polo works perfectly, except, when skipping tracks, the previous track info is always shown on the c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android Pie   My Question or Issue Playing songs via Spotify over Bluetooth to my VW Polo works perfectly, ex...

Dzimitori-San

Visitor

1313 Views

1 replies

4 likes

  • 1313 Views
  • 1 replies
  • 4 likes

My computer's local music can't be download with my phone

PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid 9 My Question or Issuehow to let my phone download the local music from my computer? (I can do it when I am still using RedMi S2 with connecting to the same wifi, and it's automatically ...

Visitor

Plan Free Country Malaysia Device Samsung A30 Operating System Android 9   My Question or Issue how to let my phone download the local music from my computer? (I can do it when I am st...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes