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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115279 Views

27 replies

4 likes

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  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231694 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231694 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591254 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485717 Views

580 replies

42 likes

Account
Free
  • 485717 Views
  • 580 replies
  • 42 likes

Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...

726 Views

0 replies

0 likes

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Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8     My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...

450 Views

0 replies

0 likes

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Solved!!Superuser Contribution I miss the button in the upper right corner of the main folder "Playlists"

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.2.2.0 My Question or IssueHello everybody, I miss the button in the upper right corner of the main folder "Playlists", where the option to sort the playlist...

Regular

Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.2.2.0   My Question or Issue Hello everybody, I miss the button in the upper right cor...

Irreversibler

Regular

6904 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

Casual Listener

Plan Premium for Family Country  USA   Device Motorola Z Play   Operating System Android 8.0.0   My Question or Issue  My interface for the "Your Library" section...

kevdela

Newbie

2270 Views

3 replies

2 likes

  • 2270 Views
  • 3 replies
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Solved!! Perpetual green loading circle when going back to currently playing artist in my library

PlanPremiumCountryUnited StatesDeviceMotorla G7Operating SystemAndroid 9Spotify Version8.4.96.953 My Question or IssueSo, I had this same issue on my HTC One M9 and Spotify support told me that they don't develop for Android 7 (the latest OS availabl...

Visitor

Plan Premium Country United States Device Motorla G7 Operating System Android 9 Spotify Version 8.4.96.953   My Question or Issue So, I had this same issue on my HTC One M9 and Spoti...

Monarch_Opera

Casual Listener

6198 Views

3 replies

0 likes

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  • 3 replies
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Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

Newbie

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...

648 Views

0 replies

0 likes

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Plays completely random songs after selecting a song. Despite making a playlist

PlanFree(Was Premium at the time, left because of issue)CountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Version 9 My Question or IssueEvery time I play a song, as soon as it's done it will play something completely random even with a prem...

Newbie

Plan Free(Was Premium at the time, left because of issue) Country US Device Samsung Galaxy Note 9 Operating System Android Version 9   My Question or Issue Every time I play a song, as...

486 Views

0 replies

0 likes

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No song tab on the app

PlanPremiumCountryunited kingdomDevicegoogle pixel 3Operating SystemAndroid 9.0So just got Spotify today and I don't seem to have a song tab at all but my friends do

Casual Listener

Plan Premium Country united kingdom Device google pixel 3 Operating System Android 9.0 So just got Spotify today and I don't seem to have a song tab at all but my friends do

Bradderzz213

Casual Listener

702 Views

2 replies

1 likes

  • 702 Views
  • 2 replies
  • 1 likes

Solved!! There's one song that suddenly stops playing when im listening on my phone.

PlanPremiumCountryBelgiumDeviceOnePlus 6TOperating SystemOxygenOS 9.0.12My Question or IssueThe song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listening on my phone. This doesn't happen when I'm listening to the same so...

Casual Listener

Plan Premium Country Belgium Device OnePlus 6T Operating System OxygenOS 9.0.12 My Question or Issue The song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listeni...

Nico

Community Legend

2984 Views

3 replies

3 likes

  • 2984 Views
  • 3 replies
  • 3 likes

Player Notification popping without listening on any device

PlanPremiumCountryBulgariaDeviceOne Plus 5TOperating SystemAndroid 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222 My Question or IssueSince the last update i got of Android app ( 8.4.97.807 ) , the notification for media player is poppin...

Newbie

  Plan Premium Country Bulgaria Device One Plus 5T Operating System Android 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222   My Question or Issue Since the last upda...

453 Views

0 replies

0 likes

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Come on spotify get it together

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my account. Now its back to no sound, playlists keep going m...

Music Fan

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my accoun...

416 Views

0 replies

0 likes

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No amount of explicit words could describe how terrible this update is.

PlanPremium DeviceAndroid My Question or IssueWhy would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to take the time to make a playlist for each of the hundreds of artists I've download...

Newbie

  Plan Premium   Device Android   My Question or Issue Why would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to...

ArcticMe

Music Fan

893 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Yeni oynatılıyor arayüzü

Android turtası (9.0) General Mobile Gm8 TürkiyeYeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamaya yeni güncellemede gel hafta bu hafta. Sabırsızlıkla bekliyorum.

Regular

Android turtası (9.0)  General Mobile Gm8  Türkiye Yeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamay...

492 Views

0 replies

0 likes

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Android current song same as last played song from computer

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time to go home, I hit the media button in my car, and S...

Regular

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time ...

503 Views

0 replies

0 likes

Android
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artists missing from library

PlanPremiumDevicexiaomi My Question or Issue Hi.most of my artists have dissaeared from my library, yet, the songs and albums are still there.it seems like i can no longer see in the "artists" category all the artists i have save songs by, but only t...

Casual Listener

Plan Premium Device xiaomi  My Question or Issue  Hi. most of my artists have dissaeared from my library, yet, the songs and albums are still there. it seems like i can no longer see...

jrbolkesjo

Newbie

8349 Views

13 replies

27 likes

  • 8349 Views
  • 13 replies
  • 27 likes

Music stops when phone auto locks

PlanPremiumCountryIrelandDeviceSamsung Galaxy 9Operating SystemAndroid Oreo It started with the most recent update. When in car mode and outside of it. In car mode, when the phone auto locks the music stops and I can no longer control my phone using ...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy 9 Operating System Android Oreo   It started with the most recent update. When in car mode and outside of it. In car mode, when t...

Nico

Community Legend

2135 Views

3 replies

1 likes

  • 2135 Views
  • 3 replies
  • 1 likes

Solved!! No Shuffle Button Appearing

I gave tried everything but I can't see any shuffle button in now playing songs.I even reinstalled the app.Please help!

Newbie

  I gave tried everything but I can't see any shuffle button in now playing songs. I even reinstalled the app. Please help!  

Nico

Community Legend

2696 Views

1 replies

0 likes

  • 2696 Views
  • 1 replies
  • 0 likes

No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryCosta rica DeviceHuawei P10Operating System8.0 My Question or IssueHello I cant find the spotify app on the Galaxy store active watch

Newbie

  Plan Premium Country Costa rica  Device Huawei P10 Operating System 8.0   My Question or Issue Hello  I cant find the spotify app on the Galaxy  store&nbsp...

Nico

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Watch offline download size

PlanPremiumCountryNorway DeviceSamsung Galaxy WatchOperating SystemAndroid/Tizen My Question or IssueI updated my watch to the latest firmware, and as usual I had to re-download the playlist I use for offline storage in the Spotify app.Now, I have no...

Regular

Plan Premium Country Norway   Device Samsung Galaxy Watch Operating System Android/Tizen   My Question or Issue I updated my watch to the latest firmware, and as usual I had to r...

Borgelin

Regular

1302 Views

1 replies

1 likes

  • 1302 Views
  • 1 replies
  • 1 likes

Solved!! [Troubleshoot] Album cover loading and download problems

PlanPremiumCountryUnited StatesDeviceLG K20 PlusOperating SystemAndroidVersion: 8.4.97.807My Question or IssueAlbum cover art isn't loading with listening window, downloading new songs can range from slow to basically unresponsive, and loading for pl...

Visitor

Plan Premium Country United States Device LG K20 Plus Operating System Android Version: 8.4.97.807 My Question or Issue Album cover art isn't loading with listening window, downlo...

user-removed

Not applicable

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes