Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395333 Views

546 replies

35 likes

Account
Free
  • 395333 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8410 Views

0 replies

7 likes

  • 8410 Views
  • 0 replies
  • 7 likes

My Music glitches

Recently the Spotify app on my Android phone has been acting up. First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely. It never loads. Second, when I go to "My Artists," almost all of the artists that were th...

Casual Listener

Recently the Spotify app on my Android phone has been acting up.   First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely.  It never loads.  ...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

All albums not appearing

PlanPremiumCountryIndia DeviceMoto g5 plusOperating SystemAndroid Oreo My Question or IssueAfter the new update on March 2019, the song tab is not appearing in Spotify mobile. Also when I am not downloading all the songs from an album it is not showi...

Visitor

Plan Premium Country India   Device Moto g5 plus Operating System Android Oreo   My Question or Issue After the new update on March 2019, the song tab is not appearing in Sp...

Mantisentil

Community Legend

4754 Views

1 replies

0 likes

  • 4754 Views
  • 1 replies
  • 0 likes

Cannot see Grouped Echo devices

I'm using Premium in the US on a Samsung Galaxy S9 with Android Pie (9) . Up until today had no difficulty connecting to an Echo speaker group via Amazon Alexa. There are 3 devices on this group. It previously appeared in my "devices available" as th...

Visitor

I'm using Premium in the US on a Samsung Galaxy S9 with Android Pie (9) . Up until today had no difficulty connecting to an Echo speaker group via Amazon Alexa. There are 3 devices on this group. It ...

1562 Views

0 replies

10 likes

  • 1562 Views
  • 0 replies
  • 10 likes

Solved!!Superuser Contribution Can't sync local files

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0, Windows 10 Pro My Question or IssueI can't sync local files on my PC to my Android phone.In the Android app, local songs are grayed out in mixed playlists and only non-local files are dow...

Casual Listener

Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0, Windows 10 Pro   My Question or Issue I can't sync local files on my PC to my Android phone. In the Android app, loca...

digger5150

Music Fan

6552 Views

3 replies

1 likes

  • 6552 Views
  • 3 replies
  • 1 likes

Spotify randomly opening on phone

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9 My Question or Issue For the past several weeks my Spotify app randomly opens on my phone. I have gone to the settings and turned off anything that might be opening it automatically, but it still...

Visitor

Plan Premium Country United States  Device Samsung Galaxy 9     My Question or Issue  For the past several weeks my Spotify app randomly opens on my phone. I have gone to...

716 Views

0 replies

0 likes

Annoying Problems
randomly opening
  • 716 Views
  • 0 replies
  • 0 likes

NEW PHONE DOWNLOAD OFFLINE PLAYLISTS IS SO SLOW! WHY?!

PlanPremium FamilyCountryUKDeviceHUAWEI MATE PRO 20Operating SystemAndroid 9My Question or IssueI've just switched from ios iPhone to a new hauewi phone on android I had playlists on my old iphone downloaded offline that would download tracks in seco...

Visitor

  Plan Premium Family Country UK Device HUAWEI MATE PRO 20 Operating System Android 9 My Question or Issue I've just switched from ios iPhone to a new hauewi phone on android I had pla...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

How to stop Autostart on Smartphone

PlanPremiumCountryGermanyDeviceSamsung A5Operating SystemAndroid My Question or IssueSpotify autostarts on my mobile phone when my wife listens to music at home on the teufel one speaker. Even when I am abroad the app autostarts and informs me about ...

Visitor

Plan Premium Country Germany Device Samsung A5 Operating System Android   My Question or Issue Spotify autostarts on my mobile phone when my wife listens to music at home on the teufel...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Album Pictures in Now Playing won't show on smartphone

Germany/Sony Xperia X/8.0.0/Premium When I'm listening to music on my smartphone, the picture of the album in "Now Playing" won't load. Doesn't matter if I'm on wifi or mobile data. It only loads the pictures rarely. I've tried reinstalling the app a...

Visitor

Germany/Sony Xperia X/8.0.0/Premium   When I'm listening to music on my smartphone, the picture of the album in "Now Playing" won't load. Doesn't matter if I'm on wifi or mobile data. It only ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Floating notification always present?

PlanPremiumCountrySwedenDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSince updating to Android 9 there is a floating notification of spotify always on screen It appears when a new song is played, even if I remove the icon, it ret...

Visitor

Plan Premium Country Sweden Device Samsung Note 8 Operating System Android 9   My Question or Issue Since updating to Android 9 there is a floating notification of spotify always on sc...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Solved!! New player ui android

The new design on the song playing screen in the update released at the end of February is now on ios devices. Android devices come. otherwise, a server-side change. when it does not come.

Regular

The new design on the song playing screen in the update released at the end of February is now on ios devices. Android devices come. otherwise, a server-side change. when it does not come. 

Mantisentil

Community Legend

1583 Views

4 replies

0 likes

  • 1583 Views
  • 4 replies
  • 0 likes

Spotify Layout Messed up

PlanFamily premium CountryCanada DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy Spotify app suddenly changed the way it looks yesterday and it very frustrating. I can't listen to songs by artist or even see my downloaded so...

Casual Listener

  Plan Family premium  Country Canada  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My Spotify app suddenly changed the way it lo...

Sani1

Casual Listener

1789 Views

4 replies

7 likes

  • 1789 Views
  • 4 replies
  • 7 likes

Labory design has changed

PlanFamilyPremiumCountry DeviceAndroid My Question or IssueYesterday my Labory design suddenly changed. Now in Labory there are to topics Music and Podcasts. If I click on music there are the points: Playlist, album and artist. I tryed almost everyth...

Visitor

Plan FamilyPremium Country   Device Android    My Question or Issue Yesterday my Labory design suddenly changed. Now in Labory there are to topics Music and Podcasts. If I clic...

Mantisentil

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

1249 Views

2 replies

0 likes

  • 1249 Views
  • 2 replies
  • 0 likes

Huawei devices equalizer

Monthly PlanPremiumPhilippines Huawei Nova 3i Do huawei devices have a its own spotify equalizer? I've been using a third party application for the equalizer and it usually crashes and I have to relaunch it over and over again. Is there a way to acti...

Visitor

Monthly Plan Premium Philippines   Huawei Nova 3i   Do huawei devices have a its own spotify equalizer? I've been using a third party application for the equalizer and it usually cras...

1373 Views

0 replies

0 likes

  • 1373 Views
  • 0 replies
  • 0 likes

How do I change the way my Spotify player looks?

Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).

Visitor

Rather than the album art being displayed in a small box above the player keys, it dhoed up covering the entire screen like this (pic attached).

2015 Views

0 replies

0 likes

  • 2015 Views
  • 0 replies
  • 0 likes

Música importada acelerada en tableta Android

PlanGratisCountryMéxicoDeviceLenovo Tab 2 A7-30Operating SystemAndroid 4.4 KitKat Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cuando utilizo la función de importar música, el resto de la música suena bie...

Visitor

Plan Gratis Country México Device Lenovo Tab 2 A7-30 Operating System Android 4.4 KitKat   Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cua...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

My music keeps stopping and turning down when an ad pops up

PlanPremiumCountry Device Samsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country   Device  Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Playlist Track/Song Quantity Not Displayed

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrible for me as I have OCD and have a ton of playlists...

Newbie

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrib...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

spotify doesn`t save playlists to sd card on my tablet.

PlanPremiumCountryUSADevice(Amazon Fire 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped loading my playlists to my SD card.

Music Fan

Plan Premium Country USA Device (Amazon Fire 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify has stopped loading my playlists to my SD c...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Can't save both songs and an album

PlanPremiumCountryPolandDeviceLG G9Operating SystemAndroid Oreo My Question or IssueI know that the last update changed how saved songs work, but I don't think it works correctly on my phone. Saving an album does not add songs on it to my Favourites ...

Casual Listener

Plan Premium Country Poland Device LG G9 Operating System Android Oreo   My Question or Issue I know that the last update changed how saved songs work, but I don't think it works ...

395 Views

0 replies

1 likes

  • 395 Views
  • 0 replies
  • 1 likes