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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375540 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Controller not working on lockscreen

PlanPremiumCountryUSADeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueI just got this phone, upgrading from the galaxy s7. I can't change the music using any controller when the phone is locked. I have never had an issue with this befo...

Visitor

  Plan Premium Country USA Device Galaxy S9+ Operating System Android Pie   My Question or Issue I just got this phone, upgrading from the galaxy s7. I can't change the music usi...

Mantisentil

Community Legend

1354 Views

1 replies

1 likes

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All Playlists in Shuffle Mode

PlanFreeCountryGermany DeviceHuawei P20 and Samsung Galaxy J7Operating SystemAndroid 8.0 My Question or IssueToday I noticed that all my own and other Playlists only can be played in Shuffle Mode, further I can't Skip a Song forward or backwards. Is ...

Regular

Plan Free Country Germany  Device Huawei P20 and Samsung Galaxy J7 Operating System Android 8.0   My Question or Issue Today I noticed that all my own and other Playlists only can...

296 Views

0 replies

0 likes

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application on s9+ is extremely unstable

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueGood Morning,I have a galaxy s9 + updated to Android 9. And since the last update the application is extremely unstable, forcing me to close it completely on ...

Newbie

Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue Good Morning, I have a galaxy s9 + updated to Android 9. And since the last updat...

291 Views

0 replies

0 likes

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Repeat button not available

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India.PlanFreeCountry IndiaDeviceSamsungOperating SystemAndroid My Question or Issue Cant locate repeat or shuffle buttons and yes, I have checked t...

Casual Listener

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India. Plan Free Country  India Device Samsung Operating System Android   My ...

Spooner82

Regular

892 Views

5 replies

0 likes

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When downloading Podcasts it just downloads forever.

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever. PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Phone My Q...

Visitor

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever.  Plan Premium Country ...

409 Views

0 replies

1 likes

  • 409 Views
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Not able to find spotify on Galaxy watch in singapore

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueHiI recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it says and advertises that it is compatible. Any help on this will be much appre...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue Hi I recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it...

Aziona

Casual Listener

454 Views

2 replies

0 likes

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¿A dónde van las canciones a las que les pones pulgar arriba?

My Question or IssueEstaba escuchando canciones de la radio de una playlist y le di pulgar arriba a una canción antes de guardarla y esta dejó de reproducirse y ahora no puedo encontrarla en ningún lado, ni siquiera en el historial y esto ya me ha pa...

Visitor

My Question or Issue Estaba escuchando canciones de la radio de una playlist y le di pulgar arriba a una canción antes de guardarla y esta dejó de reproducirse y ahora no puedo encontrarla en ningún...

796 Views

0 replies

1 likes

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How do I remove recently played playlist?

So, I have spotify on my Samsung phone and I can't seem to remove any of the unwanted playlists from my recently played. I don't know if the update made it the remove option gone but I wanna remove the playlist, is there a way on how to do it?

Casual Listener

So, I have spotify on my Samsung phone and I can't seem to remove any of the unwanted playlists from my recently played. I don't know if the update made it the remove option gone but I wanna remove t...

2752 Views

0 replies

5 likes

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Ajuda com downloads.

Quando vou tentar baixar alguma música, para ouvir incline, aparece a mensagem "O download parou pôr que não há espaço no dispositivo." Sendo que tenho 15GB livres no SD. Que é o meu local de armazenamento. Alguém pode me ajudar? É também não consigo...

Visitor

Quando vou tentar baixar alguma música, para ouvir incline, aparece a mensagem "O download parou pôr que não há espaço no dispositivo." Sendo que tenho 15GB livres no SD. Que é o meu local de armazen...

Bittencourt

Spotify Star

727 Views

1 replies

0 likes

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My Music glitches

Recently the Spotify app on my Android phone has been acting up. First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely. It never loads. Second, when I go to "My Artists," almost all of the artists that were th...

Casual Listener

Recently the Spotify app on my Android phone has been acting up.   First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely.  It never loads.  ...

391 Views

0 replies

0 likes

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All albums not appearing

PlanPremiumCountryIndia DeviceMoto g5 plusOperating SystemAndroid Oreo My Question or IssueAfter the new update on March 2019, the song tab is not appearing in Spotify mobile. Also when I am not downloading all the songs from an album it is not showi...

Visitor

Plan Premium Country India   Device Moto g5 plus Operating System Android Oreo   My Question or Issue After the new update on March 2019, the song tab is not appearing in Sp...

Mantisentil

Community Legend

4722 Views

1 replies

0 likes

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Cannot see Grouped Echo devices

I'm using Premium in the US on a Samsung Galaxy S9 with Android Pie (9) . Up until today had no difficulty connecting to an Echo speaker group via Amazon Alexa. There are 3 devices on this group. It previously appeared in my "devices available" as th...

Visitor

I'm using Premium in the US on a Samsung Galaxy S9 with Android Pie (9) . Up until today had no difficulty connecting to an Echo speaker group via Amazon Alexa. There are 3 devices on this group. It ...

1518 Views

0 replies

10 likes

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Solved!!Superuser Contribution Can't sync local files

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0, Windows 10 Pro My Question or IssueI can't sync local files on my PC to my Android phone.In the Android app, local songs are grayed out in mixed playlists and only non-local files are dow...

Casual Listener

Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0, Windows 10 Pro   My Question or Issue I can't sync local files on my PC to my Android phone. In the Android app, loca...

digger5150

Music Fan

6482 Views

3 replies

1 likes

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  • 3 replies
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Spotify randomly opening on phone

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9 My Question or Issue For the past several weeks my Spotify app randomly opens on my phone. I have gone to the settings and turned off anything that might be opening it automatically, but it still...

Visitor

Plan Premium Country United States  Device Samsung Galaxy 9     My Question or Issue  For the past several weeks my Spotify app randomly opens on my phone. I have gone to...

696 Views

0 replies

0 likes

Annoying Problems
randomly opening
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NEW PHONE DOWNLOAD OFFLINE PLAYLISTS IS SO SLOW! WHY?!

PlanPremium FamilyCountryUKDeviceHUAWEI MATE PRO 20Operating SystemAndroid 9My Question or IssueI've just switched from ios iPhone to a new hauewi phone on android I had playlists on my old iphone downloaded offline that would download tracks in seco...

Visitor

  Plan Premium Family Country UK Device HUAWEI MATE PRO 20 Operating System Android 9 My Question or Issue I've just switched from ios iPhone to a new hauewi phone on android I had pla...

460 Views

0 replies

1 likes

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How to stop Autostart on Smartphone

PlanPremiumCountryGermanyDeviceSamsung A5Operating SystemAndroid My Question or IssueSpotify autostarts on my mobile phone when my wife listens to music at home on the teufel one speaker. Even when I am abroad the app autostarts and informs me about ...

Visitor

Plan Premium Country Germany Device Samsung A5 Operating System Android   My Question or Issue Spotify autostarts on my mobile phone when my wife listens to music at home on the teufel...

598 Views

0 replies

0 likes

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Album Pictures in Now Playing won't show on smartphone

Germany/Sony Xperia X/8.0.0/Premium When I'm listening to music on my smartphone, the picture of the album in "Now Playing" won't load. Doesn't matter if I'm on wifi or mobile data. It only loads the pictures rarely. I've tried reinstalling the app a...

Visitor

Germany/Sony Xperia X/8.0.0/Premium   When I'm listening to music on my smartphone, the picture of the album in "Now Playing" won't load. Doesn't matter if I'm on wifi or mobile data. It only ...

304 Views

0 replies

0 likes

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Floating notification always present?

PlanPremiumCountrySwedenDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSince updating to Android 9 there is a floating notification of spotify always on screen It appears when a new song is played, even if I remove the icon, it ret...

Visitor

Plan Premium Country Sweden Device Samsung Note 8 Operating System Android 9   My Question or Issue Since updating to Android 9 there is a floating notification of spotify always on sc...

489 Views

0 replies

1 likes

  • 489 Views
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Solved!! New player ui android

The new design on the song playing screen in the update released at the end of February is now on ios devices. Android devices come. otherwise, a server-side change. when it does not come.

Regular

The new design on the song playing screen in the update released at the end of February is now on ios devices. Android devices come. otherwise, a server-side change. when it does not come. 

Mantisentil

Community Legend

1514 Views

4 replies

0 likes

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  • 4 replies
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Spotify Layout Messed up

PlanFamily premium CountryCanada DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy Spotify app suddenly changed the way it looks yesterday and it very frustrating. I can't listen to songs by artist or even see my downloaded so...

Casual Listener

  Plan Family premium  Country Canada  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My Spotify app suddenly changed the way it lo...

Sani1

Casual Listener

1728 Views

4 replies

7 likes

  • 1728 Views
  • 4 replies
  • 7 likes