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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Constant Waze Banner part 2

PlanPremiumCountry CanadaDevice Samsung Galaxy S7Operating SystemAndroid 8.0.0 Spotify version: latest version on Google play as of Jan 24, 2019. My Question or Issue Recently Spotify started using the car screen when connected to my car Bluetooth. W...

Casual Listener

Plan Premium Country  Canada Device  Samsung Galaxy S7 Operating System Android 8.0.0   Spotify version:  latest version on Google play as of Jan 24, 2019.   My Qu...

Katerina

Spotify Legend

1651 Views

10 replies

6 likes

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Listen Everywhere broken

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it, via Bluetooth, when the calls ends, Spotify starts...

Visitor

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it,...

user-removed

Not applicable

448 Views

2 replies

0 likes

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queue button has gone with last update

PlanPremiumCountry ItalyDeviceOneplus 3tOperating Systemandroid My Question or IssueWith last update the queue button has gone, i cannot find it.

Newbie

Plan Premium Country  Italy Device Oneplus 3t Operating System android   My Question or Issue With last update the queue button has gone, i cannot find it.  

Loxer

Community Legend

363 Views

1 replies

0 likes

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"More like Artist/Playlist" section stuck on one artist for the past month

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s6 EdgeOperating SystemAndroid My Question or IssueI listened to the band "whoo" once a couple months ago and my "more like artist" section on the home screen has been stuck on "More like whoo" ever...

Regular

Plan Premium Country United States Device Samsung Galaxy s6 Edge Operating System Android   My Question or Issue I listened to the band "whoo" once a couple months ago and my "more lik...

Heyh

Regular

1195 Views

3 replies

2 likes

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Bug error openning Spotify on Moto G4

PlanPremiumCountrySao Paulo - BrazilDeviceLenovo Motorla Moto G4Operating SystemAndroid Nougat 7.0 My Question or Issue Most of the time I open the application it gives error. I already sent several feedbacks but so far nothing.

Regular

Plan Premium Country Sao Paulo - Brazil Device Lenovo Motorla Moto G4 Operating System Android Nougat 7.0   My Question or Issue  Most of the time I open the application it gives ...

biodapesada

Regular

392 Views

1 replies

0 likes

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Can't connect after being logged out while in offline mode.

Hello there.I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android and the only "fix" provided in the forums is "to reinstall" the app. So, basically, whatever may yo...

Casual Listener

Hello there. I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android 😎 and the only "fix" provided in the forums...

207 Views

0 replies

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telecommande

Bonjour,je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur mon application mobile le telephone ne detect pas la presence...

Newbie

  Bonjour, je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur ...

336 Views

0 replies

0 likes

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Car integration

Hello, everyone,I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active Tourer - no titles, covers, etc. With my iPhone it wo...

Newbie

Hello, everyone, I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active ...

294 Views

0 replies

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Solved!!Superuser Contribution [Podcasts] problem relistening to episodes

PlanFree/PremiumCountry Brazil Samsung J7 metalOperating SystemAndroid oreo My Question or IssueSometimes, after I've listened to one episode of a podcast, the app won't let me listen to it again. When I tap play on that specific episode it automatic...

Regular

  Plan Free/Premium Country  Brazil   Samsung J7 metal Operating System Android oreo   My Question or Issue Sometimes, after I've listened to one episode of a podcast, ...

Peter

Spotify Legend

6134 Views

8 replies

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Superuser Contribution no download button for favorite songs

Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...

Casual Listener

Hello,   Basically on the Android app, I tried going to Favorite Songs, but no download button on there?   On other playlists, there is one, however I can add songs to "Favorite Songs" ...

Yordan

Moderator

8614 Views

6 replies

1 likes

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Songs re-downloading

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn the phone on, causing my phone to slow down until I...

Newbie

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn ...

288 Views

0 replies

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[Broken] - Playlists on Android no longer named correctly

Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlists/td-p/3565163 I've tried contacting all social media accoun...

Regular

Just take a look at this old post which is locked for no reason as the issue has never been fixed.   https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlist...

445 Views

0 replies

0 likes

Android App
Playlists
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My phone don't synchronise locals files in my computer

PROBLEM SOLVED PlanPremiumCountry FranceDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 Hi,I use frecently locals files downloaded from YouTube in .mp3 on my computer because the sounds aren't in Spotify. These locals files were synchronised ...

Newbie

PROBLEM SOLVED   Plan Premium Country  France Device Samsung Galaxy S6 Edge Operating System Android 7.0   Hi, I use frecently locals files downloaded from YouTube in .mp3&...

228 Views

0 replies

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Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

Regular

  Plan Premium Country  USA Device Google Pixel 2 Operating System Android 9 Pie   To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...

434 Views

0 replies

2 likes

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Superuser Contribution 5.1 Sound on FireTV 4k

Running Spotify Premium on the FireTV Stick 4k Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound.Is there a way to change it? Netflix or different apps on the FireTV all play on 5.1 surround. So must be an "issue" with...

Newbie

  Running Spotify Premium on the FireTV Stick 4k   Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound. Is there a way to change it? Netflix or different a...

arturobaab

Visitor

3179 Views

4 replies

9 likes

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so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

Roadie

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...

311 Views

0 replies

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App constantly logging out

PlanFree/PremiumCountry UAE DeviceHuawei P8Operating SystemAndroid 7.0 My Question or IssueHello,Up until the last update I had no issues, but ever since then I need to log in every time I open the app. I don't have a Facebook account, so have to ent...

Casual Listener

Plan Free/Premium Country  UAE  Device Huawei P8 Operating System Android 7.0   My Question or Issue Hello, Up until the last update I had no issues, but ever since then I...

Brunelicia

Community Legend

798 Views

3 replies

0 likes

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Superuser Contribution Daily Mix not accessible

PlanFreeCountryUnited States DeviceLG V20Operating SystemAndroid Oreo My Question or IssueI can not access my daily mixes. The only daily mix I can access is availible in shuffle mode only. According to the app I have a total of 6 daily mixes but whe...

Newbie

Plan Free Country United States   Device LG V20 Operating System Android Oreo   My Question or Issue I can not access my daily mixes. The only daily mix I can access is avai...

Peter

Spotify Legend

478 Views

2 replies

0 likes

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Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Casual Listener

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...

Aase_Tokvam

Casual Listener

404 Views

1 replies

0 likes

Android
Other
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App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

Visitor

Plan:Premium Country: Germany    Device Samsung Galaxy s nine plus  Operating System (Android)   My Question or Issue  My app is stopping most of the time. 

252 Views

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