Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115272 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231689 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591238 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485708 Views
580 replies
42 likes
PlanPremiumMobile phoneSamsung Galaxy S8Operating SystemAndroid My Question or IssueI have been using premium for family for about 4 months and is great so far. But I've come across an issue that has been annoying me a bit right now and that is, an a...
Plan Premium Mobile phone Samsung Galaxy S8 Operating System Android My Question or Issue I have been using premium for family for about 4 months and is great so far. But I've come acr...
Newbie
562 Views
1 replies
0 likes
Hi, I'm running the Spotify app on Android Pie, but this also happened on Oreo and Nougat. I like to download my playlists and then turn on offline mode to avoid using data plan. But after a time letting app closed, not like days, but just hours, whe...
Hi, I'm running the Spotify app on Android Pie, but this also happened on Oreo and Nougat. I like to download my playlists and then turn on offline mode to avoid using data plan. But after a...
412 Views
0 replies
0 likes
I mean, you must have a good reason to remove a practical and ergonomical feature like the Filter and replace it with a quasi-hidden bummer now called Find In Playlist. Before it only took a swipe-down to be absle to find a song within a Spotify play...
I mean, you must have a good reason to remove a practical and ergonomical feature like the Filter and replace it with a quasi-hidden bummer now called Find In Playlist. Before it only ...
581 Views
0 replies
1 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueThis never happened on my Galaxy S7, but I recently got my new S9+ and have found that when I start Spotify, my custom EQ doesn't 'activate' until I g...
Plan Premium Country Australia Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue This never happened on my Galaxy S7, but I recently got my new S9+ and hav...
492 Views
0 replies
0 likes
I have all my songs downloaded, but when I go to my library, then artists, then select an artist no songs show up at all.i have uninstalled Spotify, reinstalled, redownloaded all my music and it’s still presenting with the same issue, any advice?Plan...
I have all my songs downloaded, but when I go to my library, then artists, then select an artist no songs show up at all. i have uninstalled Spotify, reinstalled, redownloaded all my music and it’s ...
486 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung s10Operating SystemAndroid Pie Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I log in, the app shuts down. If I enter the wrong password, it alerts me of ...
Plan Premium Country US Device Samsung s10 Operating System Android Pie Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I l...
Regular
4375 Views
2 replies
1 likes
Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet.Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in playlist, usually it skips to another "Spotify-based" song ...
Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet. Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in play...
Spotify Star
2325 Views
9 replies
0 likes
My Question or IssuePremium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807 Hey everyone, so I realize that this has been happening for a while, but for some reason Spotify freezes with all notification widgets, include the andr...
My Question or Issue Premium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807 Hey everyone, so I realize that this has been happening for a while, but for some reason S...
952 Views
0 replies
0 likes
PlanFreeCountryUSADeviceLg Stylo4 Operating SystemAndriod 8.1 My Question or IssueHi there!I am having some problems with the daily mix feature. I listen to my daily mixes more than other playlist on spotify. However for the past five days straight I...
Plan Free Country USA Device Lg Stylo4 Operating System Andriod 8.1 My Question or Issue Hi there!I am having some problems with the daily mix feature. I listen to my daily mix...
Newbie
810 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceMoto Z Play My Question or IssueMore and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Heads songs) on my phone, it'll do the loading screen for a hot second and t...
Plan Premium Country US Device Moto Z Play My Question or Issue More and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Head...
Casual Listener
924 Views
1 replies
0 likes
I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems.The card is 'seen' by Spotify (after uninstalling and reinstall...
I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems. The card i...
527 Views
0 replies
1 likes
PlanPremiumCountryCanadaDevicePixel 2XL, Windows DesktopOperating SystemAndroid Oreo, Android Auto My Question or IssueI use Spotify on Windows at work, all day. When I go home, I use Android Auto in the car to play Spotify. Quite often, I will have ...
Plan Premium Country Canada Device Pixel 2XL, Windows Desktop Operating System Android Oreo, Android Auto My Question or Issue I use Spotify on Windows at work, all day. When I...
436 Views
0 replies
0 likes
So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed. Just to clarify, it's not the playlists menu, it's...
So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed....
Casual Listener
1487 Views
1 replies
30 likes
Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quieter and if I stop typing it gets louder. This happen...
Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quiet...
1104 Views
0 replies
0 likes
PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...
Plan Premium Country US Device Samsung Galaxy 9+ Laptop Operating System Android Oreo, Windows 10 My Question or Issue For weeks now on and off I have been having is...
685 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.
Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android My Question or Issue How can I downgrade to a previous version of Spotify? I am currently on 8.4.95....
Music Fan
3021 Views
1 replies
9 likes
PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...
Plan Premium Device LG K20v My Question or Issue When I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for...
629 Views
0 replies
0 likes
Sorry! i just press wrong button! i
Sorry! i just press wrong button! i
535 Views
0 replies
0 likes
PlanFreeCountryIndiaOperating System(Android Oreo My Question or IssueThe repeat track option doesn't show up on the mobile app. Hiw to fix it??
Plan Free Country India Operating System (Android Oreo My Question or Issue The repeat track option doesn't show up on the mobile app. Hiw to fix it??
412 Views
0 replies
0 likes
PlanPremiumCountrySaudi ArabiaDevice( Samsung Galaxy note8)Operating System(Android Q) My Question or IssueThere are many songs that are not available. What should I do to let them be available?
Plan Premium Country Saudi Arabia Device ( Samsung Galaxy note8) Operating System (Android Q) My Question or Issue There are many songs that are not available. What should I do to le...
Community Legend
467 Views
1 replies
0 likes
