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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196202 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196202 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538004 Views

78 replies

3 likes

  • 538004 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444113 Views

565 replies

37 likes

Account
Free
  • 444113 Views
  • 565 replies
  • 37 likes

I have to reboot my phone in order to listen music from my earphones.

DeviceXiaomi mi5Operating SystemAndroid Oreo My Question or IssueAfter I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but normal music app doesn't do the same thing as Spotify do. Spotify has importan...

Visitor

Device Xiaomi mi5 Operating System Android Oreo   My Question or Issue After I formatted my phone I realized that if I want to listen music on my earphones. I don't know why but norma...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Impossible de lire un titre sur mon compte

PlanPremium CountryFrance Operating System Android Windows 10 My Question or Issue Je ne peut plus lire quelques titres depuis très longtemps parcontre, quand je me connecte avec un autre compte ce titre fonctionne. Help.

Regular

Plan Premium   Country France   Operating System  Android Windows 10   My Question or Issue   Je ne peut plus lire quelques titres depuis très longtemps parcontre,...

Hdview

Regular

1204 Views

8 replies

0 likes

  • 1204 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution AndroidAuto - Browse menu shows "no elements"

PlanPremiumCountryGermanyDeviceSamsung GalaxyS 8Operating SystemAndroid 9 (Pie) Spotify App Version 8.4.95.785AndroidAuto App Version 4.0.590434-release My Question or IssueHi All, The Brows menu in the Spotify App is working fine until I connect my ...

Newbie

Plan Premium Country Germany Device Samsung GalaxyS 8 Operating System Android 9 (Pie)  Spotify App Version  8.4.95.785 AndroidAuto App Version  4.0.590434-release   ...

Katerina

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution play stored music without internet connection

PlanPremiumCountryGermanyDeviceSamsung S8Operating SystemAndroid 9Spotify version 8.4.95.785My Question or IssueSince a few days it is not possible to start playback of music which is stored on the device without an internet (wifi) connection. It doe...

Visitor

Plan Premium Country Germany Device Samsung S8 Operating System Android 9 Spotify version 8.4.95.785 My Question or Issue Since a few days it is not possible to start playback of music whic...

Katerina

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing up as a Google Home App's media account

PlanPremiumCountryIndiaDeviceXiaomi Pocophone F1Operating SystemAndroid Pie My Question or IssueWhen I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints that I have to link my account first, but when I go to media accounts in the Ho...

Visitor

Plan Premium Country India Device Xiaomi Pocophone F1 Operating System Android Pie   My Question or Issue When I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints tha...

Katerina

Spotify Legend

1572 Views

1 replies

0 likes

  • 1572 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Design Change

Plan PremiumCountryTurkeyDevice(Huawei Mate 20 Lite)Operating System(Android Pie) My Question or IssueYesterday there was a change of design, but now it's not, and yesterday's design was beautiful. Please yesterday's design come back.

Newbie

  Plan  Premium Country Turkey Device (Huawei Mate 20 Lite) Operating System (Android Pie)   My Question or Issue Yesterday there was a change of design, but now it's not, a...

Katerina

Spotify Legend

1042 Views

1 replies

2 likes

  • 1042 Views
  • 1 replies
  • 2 likes

How do i play louder ?

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds louder and it works with apps like youtube, but it ...

Casual Listener

I have a speaker that i hook up with AUX however, it just wasn't loud enough. I hook it up with my laptop and its loud so i know its not the speaker, i downloaded an app that allow me to make sounds ...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Unable to view Android Update notes section

How do I get access to this? It says I don't have the rights to view it.

Newbie

How do I get access to this? It says I don't have the rights to view it.   

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Android ICS - Not playing podcasts

Hi! I'm running Spotify version 8.4.57.803 on my ICS Android (version 4.0.4) and works like a charm, however the new functionality (podcasts) don't play.. Any other songs play without any issues... Is there another Spotify version that I could use or...

Visitor

Hi!    I'm running Spotify version 8.4.57.803 on my ICS Android (version 4.0.4) and works like a charm, however the new functionality (podcasts) don't play..    Any other song...

661 Views

0 replies

0 likes

4.0.4
Android
hrv
ICS
Podcasts
problem
Spotify
version
  • 661 Views
  • 0 replies
  • 0 likes

I don't have a titel list on my phone

PlanPremiumCountryBelgiumDeviceMoto G6Operating SystemAndroid My Question or IssueOn my phone, i don't have a "title" list in my library. I can only choose playlist, artists and albums. I would like ti listen all my titles of all the album i liked.

Visitor

Plan Premium Country Belgium Device Moto G6 Operating System Android   My Question or Issue On my phone, i don't have a "title" list in my library. I can only choose playlist, artists ...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Stations

I cannot add anything to Stations under Your Library on ANdroid.When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations.How do I create stations?

Regular

I cannot add anything to Stations under Your Library on ANdroid. When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations. How do I ...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Google home casting greyed out

PlanPremiumCountry UKDevicePixel 2Operating SystemAndroid Pie My Question or Issue I am logged in to my account on two devices (obviously I don't use them both at the same time). Recently (since the last update?) One of my devices now shows all the G...

Casual Listener

  Plan Premium Country  UK Device Pixel 2 Operating System Android Pie   My Question or Issue  I am logged in to my account on two devices (obviously I don't use them b...

carpathianUA

Regular

3100 Views

7 replies

0 likes

  • 3100 Views
  • 7 replies
  • 0 likes

Having to Reinstall on G5Plus Every Use

Plan/PremiumCountryUsaDeviceMoto G5 plusOperating SystemAndroid 8.1 My Question or IssueSearch crashes every use as well as trying to connect to Echo dot. I have to uninstall and reinstall. Then it works once and crashes again.

Newbie

Plan /Premium Country Usa Device Moto G5 plus Operating System Android 8.1   My Question or Issue Search crashes every use as well as trying to connect to Echo dot. I have to uninstall...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

New update - Offline Artist list and download songs

Hello,My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. Therefore it cannot be used offline...When offline, I ca...

Casual Listener

Hello, My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. The...

686 Views

0 replies

11 likes

  • 686 Views
  • 0 replies
  • 11 likes

Offline saved songs list by artist

PlanPremiumCountry DeviceMoto g5Operating SystemAndroid 8.1.0 My Question or IssueI recently had an update that changed the "your library" page on the app. It looks good and all but it just does not work. My biggest problem is that I can't shuffle so...

Newbie

Plan Premium Country   Device Moto g5 Operating System Android 8.1.0   My Question or Issue I recently had an update that changed the "your library" page on the app. It looks good...

MokoMichel

Casual Listener

995 Views

1 replies

6 likes

  • 995 Views
  • 1 replies
  • 6 likes

Unable to dowload songs

PlanPremiumDeviceASUS Zenfone 3Operating SystemAndroid 8.0 My Question or IssueAfter being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the app and set download location to SD storage.Now whenever I try to downlo...

Newbie

Plan Premium Device ASUS Zenfone 3 Operating System Android 8.0   My Question or Issue After being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the ...

692 Views

0 replies

2 likes

  • 692 Views
  • 0 replies
  • 2 likes

Wifi Connection Lost Enable Streaming on celluar

PlanPremiumCountryUSDeviceGalaxy Watch (LTE, Verizon)Operating System My Question or IssueI just got a Galaxy Watch and connected it with my Galaxy S10. As soon as I'm out of Bluetooth range I get the message on the watch that reads "WIFI Connection ...

Casual Listener

  Plan Premium Country US Device Galaxy Watch (LTE, Verizon) Operating System     My Question or Issue I just got a Galaxy Watch and connected it with my Galaxy S10.  A...

diggitydawg510

Casual Listener

3424 Views

1 replies

0 likes

  • 3424 Views
  • 1 replies
  • 0 likes

Newest update but no design change

PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 8.0.0/EMUI 8.0.0) My Question or IssueWhy do i have the old spotify player design (look at the screenshot) and how can i change this?Everyone of my friends has the new design. By the...

Newbie

Plan Premium Country Germany Device (Huawei P10) Operating System (Android 8.0.0/EMUI 8.0.0)   My Question or Issue Why do i have the old spotify player design (look at the screenshot)...

nicocencini

Music Fan

702 Views

2 replies

5 likes

  • 702 Views
  • 2 replies
  • 5 likes

Android Auto sort

PlanPremium FamilyCountryUSADevicePixel 2XLOperating SystemAndroid 9.0 My Question or IssueWhen using the app on my phone, I have my lists sorted alphabetically. So when i look through albums, it's alphabetical by artist. But when using android auto ...

Newbie

Plan Premium Family Country USA Device Pixel 2XL Operating System Android 9.0   My Question or Issue When using the app on my phone, I have my lists sorted alphabetically.  So whe...

795 Views

0 replies

11 likes

  • 795 Views
  • 0 replies
  • 11 likes