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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387457 Views

545 replies

34 likes

Account
Free
  • 387457 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Superuser Contribution Issues with play back once phone is locked.

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few minutes playing a song and the phone locks I'm unable...

Newbie

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few mi...

Peter

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Spotify finally found for Samsung Galaxy Watch on Samsung App Store

For those unable to locate Spotify for your Galaxy Watch On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spotify and click on the Spotify dot. Come out and go to Galaxy...

Visitor

For those unable to locate Spotify for your Galaxy Watch   On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spo...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

"All Albums" view loading indefinitely

PlanPremiumCountrySwitzerlandDeviceNexus 5X, Nokia 6, Samsung S10eOperating SystemAndroid Oreo and Pie My Question or IssueWhen I go to Library->Albums, the view loads indefinitely. This has been happening for a few weeks. New install didn't help.Cou...

Casual Listener

Plan Premium Country Switzerland Device Nexus 5X, Nokia 6, Samsung S10e Operating System Android Oreo and Pie   My Question or Issue When I go to Library->Albums, the view loads ind...

Mantisentil

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Urgent - Serious crashing on every time

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...

Visitor

Plan Premium Country Malaysia   Device Samsung Galaxy S10 Plus   Operating System  Android 9.0    My Question or Issue Every time I open Spotify I tried to back /...

Jessica198930

Visitor

848 Views

1 replies

0 likes

Android 9
Android Pie
S10
s10 plus
  • 848 Views
  • 1 replies
  • 0 likes

how many android mobile connected

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Visitor

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Mantisentil

Community Legend

687 Views

1 replies

0 likes

Mobile
  • 687 Views
  • 1 replies
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Remove 'Your heavy rotation' in Android Auto

PlanPremium FamilyDevicePixel XLOperating SystemAndroid 9 My Question or IssueIs it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android Auto?I'm using Pixel XL in my car and all works great, but since late l...

Visitor

Plan Premium Family Device Pixel XL Operating System Android 9   My Question or Issue Is it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android...

985 Views

0 replies

4 likes

  • 985 Views
  • 0 replies
  • 4 likes

Solved!! Samsung galaxy watch issue

Hi, Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter. This started after I downloaded the offline content. It is very annoying and also disturbs me at work as well as drains t...

Regular

Hi,   Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter.   This started after I downloaded the offlin...

stephen12345

Regular

16690 Views

44 replies

13 likes

  • 16690 Views
  • 44 replies
  • 13 likes

Random stopping and not changing songs through Bluetooth.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note 9Operating System My Question or IssueEvery once in a while I'll be listing to music and it will just stop and close the app. Or It the music will just stop and not close the app. Another probl...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy note 9 Operating System   My Question or Issue Every once in a while I'll be listing to music and it will just stop and ...

Mantisentil

Community Legend

847 Views

1 replies

2 likes

  • 847 Views
  • 1 replies
  • 2 likes

Back / forward button not working

PlanPremiumCountryGermanyDeviceSamsung s8+Operating SystemLatest Android 9 My Question or Issue Hi , since the last Android update , the for/back button on Lockscreen Inst working same for Bluetooth controlls. Already tried reinstalling.Thanks in adv...

Casual Listener

  Plan Premium Country Germany Device Samsung s8+ Operating System Latest Android 9   My Question or Issue   Hi , since the last Android update , the for/back button on Loc...

Mantisentil

Community Legend

1717 Views

1 replies

1 likes

  • 1717 Views
  • 1 replies
  • 1 likes

Controller not working on lockscreen

PlanPremiumCountryUSADeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueI just got this phone, upgrading from the galaxy s7. I can't change the music using any controller when the phone is locked. I have never had an issue with this befo...

Visitor

  Plan Premium Country USA Device Galaxy S9+ Operating System Android Pie   My Question or Issue I just got this phone, upgrading from the galaxy s7. I can't change the music usi...

Mantisentil

Community Legend

1373 Views

1 replies

1 likes

  • 1373 Views
  • 1 replies
  • 1 likes

All Playlists in Shuffle Mode

PlanFreeCountryGermany DeviceHuawei P20 and Samsung Galaxy J7Operating SystemAndroid 8.0 My Question or IssueToday I noticed that all my own and other Playlists only can be played in Shuffle Mode, further I can't Skip a Song forward or backwards. Is ...

Regular

Plan Free Country Germany  Device Huawei P20 and Samsung Galaxy J7 Operating System Android 8.0   My Question or Issue Today I noticed that all my own and other Playlists only can...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

application on s9+ is extremely unstable

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueGood Morning,I have a galaxy s9 + updated to Android 9. And since the last update the application is extremely unstable, forcing me to close it completely on ...

Newbie

Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue Good Morning, I have a galaxy s9 + updated to Android 9. And since the last updat...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Repeat button not available

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India.PlanFreeCountry IndiaDeviceSamsungOperating SystemAndroid My Question or Issue Cant locate repeat or shuffle buttons and yes, I have checked t...

Casual Listener

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India. Plan Free Country  India Device Samsung Operating System Android   My ...

Spooner82

Regular

924 Views

5 replies

0 likes

  • 924 Views
  • 5 replies
  • 0 likes

When downloading Podcasts it just downloads forever.

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever. PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Phone My Q...

Visitor

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever.  Plan Premium Country ...

415 Views

0 replies

1 likes

  • 415 Views
  • 0 replies
  • 1 likes

Not able to find spotify on Galaxy watch in singapore

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueHiI recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it says and advertises that it is compatible. Any help on this will be much appre...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue Hi I recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it...

Aziona

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

¿A dónde van las canciones a las que les pones pulgar arriba?

My Question or IssueEstaba escuchando canciones de la radio de una playlist y le di pulgar arriba a una canción antes de guardarla y esta dejó de reproducirse y ahora no puedo encontrarla en ningún lado, ni siquiera en el historial y esto ya me ha pa...

Visitor

My Question or Issue Estaba escuchando canciones de la radio de una playlist y le di pulgar arriba a una canción antes de guardarla y esta dejó de reproducirse y ahora no puedo encontrarla en ningún...

820 Views

0 replies

1 likes

  • 820 Views
  • 0 replies
  • 1 likes

How do I remove recently played playlist?

So, I have spotify on my Samsung phone and I can't seem to remove any of the unwanted playlists from my recently played. I don't know if the update made it the remove option gone but I wanna remove the playlist, is there a way on how to do it?

Casual Listener

So, I have spotify on my Samsung phone and I can't seem to remove any of the unwanted playlists from my recently played. I don't know if the update made it the remove option gone but I wanna remove t...

2764 Views

0 replies

5 likes

  • 2764 Views
  • 0 replies
  • 5 likes

Ajuda com downloads.

Quando vou tentar baixar alguma música, para ouvir incline, aparece a mensagem "O download parou pôr que não há espaço no dispositivo." Sendo que tenho 15GB livres no SD. Que é o meu local de armazenamento. Alguém pode me ajudar? É também não consigo...

Visitor

Quando vou tentar baixar alguma música, para ouvir incline, aparece a mensagem "O download parou pôr que não há espaço no dispositivo." Sendo que tenho 15GB livres no SD. Que é o meu local de armazen...

Bittencourt

Spotify Star

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

My Music glitches

Recently the Spotify app on my Android phone has been acting up. First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely. It never loads. Second, when I go to "My Artists," almost all of the artists that were th...

Casual Listener

Recently the Spotify app on my Android phone has been acting up.   First, when I hit "My Albums" in My Music, I see the rotating circle loading icon indefinitely.  It never loads.  ...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes