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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375471 Views

541 replies

34 likes

Account
Free
  • 375471 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
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  • 7 likes

Unable to play a lot of songs.

PlanPremiumCountryIndiaDeviceXiaomi POCO F1Operating SystemAndroid Pie My Question or IssueA lot of the songs on the app are unplayable or absent and not showing. Even if they show, they are just unplayable. I have attached a screenshot for reference...

Visitor

Plan Premium Country India Device Xiaomi POCO F1 Operating System Android Pie   My Question or Issue A lot of the songs on the app are unplayable or absent and not showing. Even if the...

KrabbyPraddy

Visitor

548 Views

1 replies

1 likes

bug
  • 548 Views
  • 1 replies
  • 1 likes

Why can't we find a playlist with all my downloaded songs?

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded song or Do I have to manually press "like" to every s...

Visitor

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded so...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Ads Playing in the middle of songs Ads not playing stalling the App

PlanFreeCountryUSADevicePixel 2XLOperating SystemAndroid Version 9 My Question or IssueI have 2 issues really. I have reinstalled twice from Google Play with no success. Issues 1: Ads will not play and the app has to sit for about 10 minutes before i...

Newbie

Plan Free Country USA Device Pixel 2XL Operating System Android Version 9   My Question or Issue I have 2 issues really. I have reinstalled twice from Google Play with no success.&nbsp...

821 Views

0 replies

0 likes

Ads playing wrong
  • 821 Views
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Can't find my songs saved on App....

PlanPremiumCountryUSDeviceSamsung Galaxy 9App I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue through the artist or playlist. I figured I'd look into it later. A day or 2 lat...

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 9 App   I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue ...

GirlInterupted

Casual Listener

4910 Views

6 replies

6 likes

  • 4910 Views
  • 6 replies
  • 6 likes

Green loading circle after turning off screen when in songlist of an artist

Hi guys, Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone screen and turn it on again, instead of the songlist the green ...

Casual Listener

Hi guys,  Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone scree...

679 Views

0 replies

1 likes

  • 679 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth controls don't work correctly

PlanFreeCountryUKDevice(Google Pixel 2)Operating System(Android 9 - Pie) My Question or IssueOver the last few months when I try to use my Android Wear device or BT headphones to control tracks on Spotify, nothing happens. The app sometimes displays ...

Visitor

Plan Free Country UK Device (Google Pixel 2) Operating System (Android 9 - Pie)   My Question or Issue Over the last few months when I try to use my Android Wear device or BT head...

Mantisentil

Community Legend

4311 Views

2 replies

2 likes

  • 4311 Views
  • 2 replies
  • 2 likes

Music stopping

PlanPremiumCountryUSADevice(Samsung Galaxy S10+)Operating System(Android Pie) My Question or Issue Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do wi...

Visitor

Plan Premium Country USA Device (Samsung Galaxy S10+) Operating System (Android Pie)   My Question or Issue   Lately my music has been stopping when I'm listening to music. It ha...

xoholo

Composer

3760 Views

1 replies

1 likes

Android
Galaxy
s10 plus
  • 3760 Views
  • 1 replies
  • 1 likes

Can't access all songs from an artist

PlanPremiumCountryTurkeyOperating SystemAndroidMy Question or IssueBefore an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John Mayer, I was able to see all of his songs that I downloaded as a...

Visitor

Plan Premium Country Turkey Operating System Android My Question or Issue Before an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John...

544 Views

0 replies

1 likes

  • 544 Views
  • 0 replies
  • 1 likes

Hacked?

Plan PremiumCountry US DeviceGoogle pixel 3 xlOperating SystemAndroid My Question or IssueI listen to Spotify all day at work and lately my playlist will get interrupted by some random video with no sound that freezes up the app forcing me to shut th...

Casual Listener

  Plan Premium Country US   Device Google pixel 3 xl Operating System Android   My Question or Issue I listen to Spotify all day at work and lately my playlist will get ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify Will Not Pause

PlanPremiumCountryUKDeviceSamsung Galaxy 8+Operating SystemAndroid OreoSpotify Version8.4.95.785My Question or IssueWhen in the app, playing music, and I press pause, it will pause very briefly and then continue playing until the second or third time...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8+ Operating System Android Oreo Spotify Version 8.4.95.785 My Question or Issue When in the app, playing music, and I press pause, it wi...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
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Superuser Contribution Issues with play back once phone is locked.

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few minutes playing a song and the phone locks I'm unable...

Newbie

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few mi...

Peter

Spotify Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Spotify finally found for Samsung Galaxy Watch on Samsung App Store

For those unable to locate Spotify for your Galaxy Watch On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spotify and click on the Spotify dot. Come out and go to Galaxy...

Visitor

For those unable to locate Spotify for your Galaxy Watch   On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spo...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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"All Albums" view loading indefinitely

PlanPremiumCountrySwitzerlandDeviceNexus 5X, Nokia 6, Samsung S10eOperating SystemAndroid Oreo and Pie My Question or IssueWhen I go to Library->Albums, the view loads indefinitely. This has been happening for a few weeks. New install didn't help.Cou...

Casual Listener

Plan Premium Country Switzerland Device Nexus 5X, Nokia 6, Samsung S10e Operating System Android Oreo and Pie   My Question or Issue When I go to Library->Albums, the view loads ind...

Mantisentil

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Urgent - Serious crashing on every time

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...

Visitor

Plan Premium Country Malaysia   Device Samsung Galaxy S10 Plus   Operating System  Android 9.0    My Question or Issue Every time I open Spotify I tried to back /...

Jessica198930

Visitor

834 Views

1 replies

0 likes

Android 9
Android Pie
S10
s10 plus
  • 834 Views
  • 1 replies
  • 0 likes

how many android mobile connected

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Visitor

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Mantisentil

Community Legend

650 Views

1 replies

0 likes

Mobile
  • 650 Views
  • 1 replies
  • 0 likes

Remove 'Your heavy rotation' in Android Auto

PlanPremium FamilyDevicePixel XLOperating SystemAndroid 9 My Question or IssueIs it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android Auto?I'm using Pixel XL in my car and all works great, but since late l...

Visitor

Plan Premium Family Device Pixel XL Operating System Android 9   My Question or Issue Is it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android...

981 Views

0 replies

4 likes

  • 981 Views
  • 0 replies
  • 4 likes

Solved!! Samsung galaxy watch issue

Hi, Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter. This started after I downloaded the offline content. It is very annoying and also disturbs me at work as well as drains t...

Regular

Hi,   Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter.   This started after I downloaded the offlin...

stephen12345

Regular

16323 Views

44 replies

13 likes

  • 16323 Views
  • 44 replies
  • 13 likes

Random stopping and not changing songs through Bluetooth.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy note 9Operating System My Question or IssueEvery once in a while I'll be listing to music and it will just stop and close the app. Or It the music will just stop and not close the app. Another probl...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy note 9 Operating System   My Question or Issue Every once in a while I'll be listing to music and it will just stop and ...

Mantisentil

Community Legend

833 Views

1 replies

2 likes

  • 833 Views
  • 1 replies
  • 2 likes

Back / forward button not working

PlanPremiumCountryGermanyDeviceSamsung s8+Operating SystemLatest Android 9 My Question or Issue Hi , since the last Android update , the for/back button on Lockscreen Inst working same for Bluetooth controlls. Already tried reinstalling.Thanks in adv...

Casual Listener

  Plan Premium Country Germany Device Samsung s8+ Operating System Latest Android 9   My Question or Issue   Hi , since the last Android update , the for/back button on Loc...

Mantisentil

Community Legend

1705 Views

1 replies

1 likes

  • 1705 Views
  • 1 replies
  • 1 likes