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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386947 Views

545 replies

34 likes

Account
Free
  • 386947 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

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  • 7 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

856 Views

0 replies

1 likes

  • 856 Views
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Superuser Contribution No longer displays the artist I've downloaded.

My Question or IssueSo I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. However the past two weeks, whenever I download something new, ...

Casual Listener

My Question or Issue So I normally download an album or two from a particular artist, then once I'm in offline mode, I'll search through downloaded artist and then listen to those albums. ...

Deadjim

Roadie

4013 Views

7 replies

6 likes

  • 4013 Views
  • 7 replies
  • 6 likes

[Desktop] Headphone Play/Pause/Skip Buttons with Spotify

PlanPremium FamilyCountryAustralia DeviceSamsung Galaxy 7 / Samsung Note 9Operating SystemAndroid Oreo / PieSpotify Version8.4.95.785 My Question or IssueMy wife and I both have Aftershokz Trekz headphones (Air and Titanium models respectivly) and in...

Visitor

Plan Premium Family Country Australia   Device Samsung Galaxy 7 / Samsung Note 9 Operating System Android Oreo / Pie Spotify Version 8.4.95.785   My Question or Issue My wife a...

Mantisentil

Community Legend

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes

Spotify shows wrong device name: " Listening on this phone" instead of Speaker's name when casting

PlanPremiumCountryPolandDeviceNexus 7 Operating SystemAndroid 7.1.1 My Question or Issuephone: Spotify -> devices available ->Den speaker 14 google cast - is availableListening on this phone is highlighted Video is attached.

Visitor

Plan Premium Country Poland Device Nexus 7  Operating System Android 7.1.1   My Question or Issue phone: Spotify -> devices available -> Den speaker 14 google cast - is av...

917 Views

0 replies

1 likes

  • 917 Views
  • 0 replies
  • 1 likes

Android TV distortion

CountryUSDeviceMI Box SOperating SystemAndroid TV Oreo 8.1 My Question or IssueThe MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uninstalled updates and cleared data. Nothing worked. It is like that on my brother's...

Visitor

  Country US Device MI Box S Operating System Android TV Oreo 8.1   My Question or Issue The MI Box S Oreo channel or homescreen widget's album artwork is really distorted. I uni...

453 Views

0 replies

0 likes

  • 453 Views
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Solved!!Superuser Contribution Skip buttons on my car radio not working with Spotify

PlanPremiumCountryUnited Kingdom Device:Samsung galaxy s10 Operating SystemAndroid My Question or IssueWhen connected to my car radio through Bluetooth none of the pause or skip buttons work and I have no control, does anyone have a solution

Casual Listener

Plan Premium Country United Kingdom  Device: Samsung galaxy s10  Operating System Android    My Question or Issue When connected to my car radio through Bluetooth none o...

Peter

Spotify Legend

21652 Views

3 replies

1 likes

  • 21652 Views
  • 3 replies
  • 1 likes

Downloading without storage permission

PlanPremiumUnited Kingdom DeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 I have noticed that I haven't given the Spotify app any permissions including the storage permission. However I have more than 600 songs downloaded on my device and just ...

Visitor

Plan Premium United Kingdom   Device Samsung Galaxy 10 Plus Operating System Android 9   I have noticed that I haven't given the Spotify app any permissions including the storage...

1458 Views

0 replies

1 likes

  • 1458 Views
  • 0 replies
  • 1 likes

Automatically Downloading Saved Songs

PlanPremiumCountry United StatesDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I automatically download songs from an Artist? For example, if there are songs from an artist that I save, I want them to ...

Newbie

Plan Premium Country  United States Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do I automatically download songs from ...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Unable to play a lot of songs.

PlanPremiumCountryIndiaDeviceXiaomi POCO F1Operating SystemAndroid Pie My Question or IssueA lot of the songs on the app are unplayable or absent and not showing. Even if they show, they are just unplayable. I have attached a screenshot for reference...

Visitor

Plan Premium Country India Device Xiaomi POCO F1 Operating System Android Pie   My Question or Issue A lot of the songs on the app are unplayable or absent and not showing. Even if the...

KrabbyPraddy

Visitor

556 Views

1 replies

1 likes

bug
  • 556 Views
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  • 1 likes

Why can't we find a playlist with all my downloaded songs?

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded song or Do I have to manually press "like" to every s...

Visitor

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded so...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

Ads Playing in the middle of songs Ads not playing stalling the App

PlanFreeCountryUSADevicePixel 2XLOperating SystemAndroid Version 9 My Question or IssueI have 2 issues really. I have reinstalled twice from Google Play with no success. Issues 1: Ads will not play and the app has to sit for about 10 minutes before i...

Newbie

Plan Free Country USA Device Pixel 2XL Operating System Android Version 9   My Question or Issue I have 2 issues really. I have reinstalled twice from Google Play with no success.&nbsp...

827 Views

0 replies

0 likes

Ads playing wrong
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Can't find my songs saved on App....

PlanPremiumCountryUSDeviceSamsung Galaxy 9App I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue through the artist or playlist. I figured I'd look into it later. A day or 2 lat...

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 9 App   I noticed a few days ago while using the app in my car that it all of a sudden would only play 1 of 1 song and not continue ...

GirlInterupted

Casual Listener

4953 Views

6 replies

6 likes

  • 4953 Views
  • 6 replies
  • 6 likes

Green loading circle after turning off screen when in songlist of an artist

Hi guys, Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone screen and turn it on again, instead of the songlist the green ...

Casual Listener

Hi guys,  Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone scree...

687 Views

0 replies

1 likes

  • 687 Views
  • 0 replies
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Solved!! Bluetooth controls don't work correctly

PlanFreeCountryUKDevice(Google Pixel 2)Operating System(Android 9 - Pie) My Question or IssueOver the last few months when I try to use my Android Wear device or BT headphones to control tracks on Spotify, nothing happens. The app sometimes displays ...

Visitor

Plan Free Country UK Device (Google Pixel 2) Operating System (Android 9 - Pie)   My Question or Issue Over the last few months when I try to use my Android Wear device or BT head...

Mantisentil

Community Legend

4349 Views

2 replies

2 likes

  • 4349 Views
  • 2 replies
  • 2 likes

Music stopping

PlanPremiumCountryUSADevice(Samsung Galaxy S10+)Operating System(Android Pie) My Question or Issue Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do wi...

Visitor

Plan Premium Country USA Device (Samsung Galaxy S10+) Operating System (Android Pie)   My Question or Issue   Lately my music has been stopping when I'm listening to music. It ha...

xoholo

Composer

3773 Views

1 replies

1 likes

Android
Galaxy
s10 plus
  • 3773 Views
  • 1 replies
  • 1 likes

Can't access all songs from an artist

PlanPremiumCountryTurkeyOperating SystemAndroidMy Question or IssueBefore an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John Mayer, I was able to see all of his songs that I downloaded as a...

Visitor

Plan Premium Country Turkey Operating System Android My Question or Issue Before an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John...

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes

Hacked?

Plan PremiumCountry US DeviceGoogle pixel 3 xlOperating SystemAndroid My Question or IssueI listen to Spotify all day at work and lately my playlist will get interrupted by some random video with no sound that freezes up the app forcing me to shut th...

Casual Listener

  Plan Premium Country US   Device Google pixel 3 xl Operating System Android   My Question or Issue I listen to Spotify all day at work and lately my playlist will get ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Spotify Will Not Pause

PlanPremiumCountryUKDeviceSamsung Galaxy 8+Operating SystemAndroid OreoSpotify Version8.4.95.785My Question or IssueWhen in the app, playing music, and I press pause, it will pause very briefly and then continue playing until the second or third time...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8+ Operating System Android Oreo Spotify Version 8.4.95.785 My Question or Issue When in the app, playing music, and I press pause, it wi...

384 Views

0 replies

0 likes

  • 384 Views
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Superuser Contribution Issues with play back once phone is locked.

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few minutes playing a song and the phone locks I'm unable...

Newbie

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few mi...

Peter

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes