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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118768 Views

27 replies

4 likes

  • 118768 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239552 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239552 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600410 Views

79 replies

3 likes

  • 600410 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
  • 492895 Views
  • 581 replies
  • 42 likes

Solved!! Spotify for Family won't allow downloads

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Casual Listener

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Nico

Community Legend

5606 Views

6 replies

0 likes

  • 5606 Views
  • 6 replies
  • 0 likes

Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Casual Listener

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...

Nico

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Newbie

  Plan Premium Country  Japan   Device Galaxy s9 Operating System Android    My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...

Nico

Community Legend

1892 Views

1 replies

0 likes

Bluetooth problems
Car
Galaxy S9
pauses
  • 1892 Views
  • 1 replies
  • 0 likes

The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

Newbie

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible.   When I load the podcast up on my p...

1012 Views

0 replies

1 likes

Podcasts monkey cage
  • 1012 Views
  • 0 replies
  • 1 likes

Cannot change music/start/pause music on Samsung Galaxy 9+ unless app is open on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI have not been able to change my music, start music or pause music via bluetooth unless the app is physically open on my phone. All bluetooth devices s...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I have not been able to change my music, start music or pause music via blue...

Bdpauley

Newbie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

Casual Listener

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...

mosohodPeti

Composer

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

Solved!! "Delete cache and saved data" not in my settings

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited StatesDeviceMoto G P...

Casual Listener

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and...

xoholo

Composer

2107 Views

3 replies

0 likes

  • 2107 Views
  • 3 replies
  • 0 likes

Note 9 spotify starts at the end of a call

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having the same issue, I thought this had long since been re...

Newbie

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having th...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Getting stuck when using bluetooth in car.

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skipping. When it first starts streaming everything is fine but after ...

Casual Listener

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware.  I connect to my 2013 Ford Explorer via bluetooth.  I have steering wheel controls for volume and skippin...

Maccle

Casual Listener

2150 Views

3 replies

3 likes

  • 2150 Views
  • 3 replies
  • 3 likes

Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

Newbie

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...

Nico

Community Legend

1619 Views

1 replies

0 likes

repeat
Repeat one
Troubleshooting
  • 1619 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't use the lock feature for my Huawei mate 20 Lite

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary to download spotify again.. Can someone help me. Pr...

Newbie

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary ...

Guido

Spotify Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Now playing new UI

PlanPremiumCountryGreeceDeviceNokia 7 plusOperating System Android 9.0My Question or IssueI haven't,yet, the new UI of now playing screen,as seen in the attached screenshot.

Newbie

Plan Premium Country Greece Device Nokia 7 plus Operating System  Android 9.0 My Question or Issue I haven't,yet, the new UI of  now playing screen,as seen in the attached screensh...

573 Views

0 replies

1 likes

  • 573 Views
  • 0 replies
  • 1 likes

Superuser Contribution Riverdale soundtrack not available on Spotify app

PlanFreeCountryIndiaDeviceSamsung galaxy J6 Operating SystemAndroid OreoMy Question or IssueHey, I just wanted you to know that none of the songs from Riverdale (The CW show) are available for access on the app in India. It'll be really helpful if yo...

Newbie

Plan Free Country India Device Samsung galaxy J6  Operating System Android Oreo My Question or Issue Hey, I just wanted you to know that none of the songs from Riverdale (The CW sh...

Guido

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

Newbie

Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

Newbie

Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10   My Question or Issue When reaching the end of a radio playlist, usually...

Guido

Spotify Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

Visitor

Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

Casual Listener

My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  

Ant_the_human

Casual Listener

1469 Views

3 replies

2 likes

  • 1469 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

Newbie

  Plan Premium Country Mexico Device Moto G4 Operating System Android   My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...

Katerina

Spotify Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

Newbie

Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...

Katerina

Spotify Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

Casual Listener

Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo   My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...

Katerina

Spotify Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes