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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210904 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210904 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561379 Views

78 replies

3 likes

  • 561379 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463177 Views

575 replies

39 likes

Account
Free
  • 463177 Views
  • 575 replies
  • 39 likes

Spotify taking more space than it says

PlanPremiumDeviceOneplus one 64gb My Question or IssueI have about 1500 songs saved ln spotify. When I look in spotifys settings it says that the downloaded files are about 5gb, but when k look in my phones setting spotify takes 22gb of space. What i...

Newbie

Plan Premium Device Oneplus one 64gb   My Question or Issue I have about 1500 songs saved ln spotify. When I look in spotifys settings it says that the downloaded files are about 5gb, bu...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

Android devices in different vlan

PlanPremiumCountryGermany DeviceLG G5, Samsung Galaxy S7, iPhone SE, Windows, Onkyo audio system Operating SystemAndroid 8.0.0, Windows 10 Pro My Question or Issue I have problem with the app over all androids devices at my home network. My wifi is i...

Newbie

Plan Premium Country Germany  Device LG G5, Samsung Galaxy S7, iPhone SE, Windows, Onkyo audio system  Operating System Android 8.0.0, Windows 10 Pro   My Question or Issue &...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Can't Display Artist Information On Spotify India

PlanFreeCountryINDIADeviceXiaomi Redmi Note 5Operating SystemAndriid My Question or IssueCan't view complete ARTIST INFORMATION OF ANY ARTIST

Casual Listener

Plan Free Country INDIA Device Xiaomi Redmi Note 5 Operating System Andriid   My Question or Issue Can't view complete ARTIST INFORMATION OF ANY ARTIST

__Neil_Isaac__

Casual Listener

592 Views

3 replies

1 likes

  • 592 Views
  • 3 replies
  • 1 likes

Show saved albums only

PlanPremiumCountryLuxembourgDeviceSamsung Galaxy A6+Operating SystemAndroid Oreo My Question or IssueI have a problem in my Spotify app.When I want to listen to a saved album, for example Trench by Twenty One Pilots, I have to scroll through 100 Albu...

Newbie

Plan Premium Country Luxembourg Device Samsung Galaxy A6+ Operating System Android Oreo   My Question or Issue I have a problem in my Spotify app. When I want to listen to a save...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Favourite artists not found in india

PlanPremiumCountryIndia DeviceLGV20Operating SystemAndroid Oreo My Question or IssueThanks for launching in india finally.. I am a spotify India premium user... Unfortunately I don't see or able to play any songs of my fav artists like - Coldplay, Li...

Newbie

Plan Premium Country India   Device LGV20 Operating System Android Oreo   My Question or Issue Thanks for launching in india finally.. I am a spotify India premium user... U...

xoholo

Composer

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

App continues playing searched results even when search term is removed.

PlanPremiumCountryUK Device(Samsung Galaxy 9)Operating System(Android Oreo, ) Steps to replicate1. Log in to Android App2. Click Your Library3. Click Songs4. Pull down to activate Search Filter5. Type in search term6. Play a song from filtered result...

Regular

  Plan Premium Country UK   Device (Samsung Galaxy 9) Operating System (Android Oreo, )   Steps to replicate 1. Log in to Android App 2. Click Your Library 3. Click ...

594 Views

0 replies

0 likes

Android
filter
Search
  • 594 Views
  • 0 replies
  • 0 likes

Android Auto - Spotify stucks on green loading cycle on Album screen

PlanPremiumCountryGERDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueSince August 2018, every time I want want to go to the "Albums" view on Spotify in Android Auto, I get the green loading cycle and spotify will remain loading.

Gig Goer

Plan Premium Country GER Device Nokia 6.1 Operating System Android 9   My Question or Issue Since August 2018, every time I want want to go to the "Albums" view on Spotify in Android A...

Nico

Community Legend

845 Views

4 replies

0 likes

  • 845 Views
  • 4 replies
  • 0 likes

Solved!! Shuffle Play

PlanFreeCountry United StatesDeviceMoto EOperating SystemAndroid My Question or Issue I would like to get rid of shuffle play on my phone and I can't do it. There is literally no shuffle icon that I can click on. Hoever on my laptop, I have the optio...

Casual Listener

Plan Free Country  United States Device Moto E Operating System Android   My Question or Issue  I would like to get rid of shuffle play on my phone and I can't do it. There i...

Noah

Community Legend

1111 Views

3 replies

0 likes

  • 1111 Views
  • 3 replies
  • 0 likes

"No internet connection detected" while on WiFi

I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never encountered this on any other network. PlanFree/Prem...

Newbie

I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never e...

Nico

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Android App "Premium Feature" Message and Music Not Playing

PlanPremiumCountryUnited StatesDeviceLG V20Operating SystemAndroid 8.0.0 Oreo My Question or IssueI have a Spotify Premium account but the android app (and only the app--I am listening to music fine on my desktop) will only play a few seconds of a so...

Newbie

Plan Premium Country United States Device LG V20 Operating System Android 8.0.0 Oreo   My Question or Issue I have a Spotify Premium account but the android app (and only the app--I am...

542 Views

0 replies

2 likes

  • 542 Views
  • 0 replies
  • 2 likes

Solved!! Spotify won't play

PremiumCountry Australia DeviceSamsung Galaxy S8Operating System(Android.) My Question or IssueI have a Samsung G S8 and Spotify Premium. If the phone is left idle for a short while Spotify won't play. I either get a rotating circle or the play butto...

Music Fan

  Premium Country Australia   Device Samsung Galaxy S8 Operating System (Android.)   My Question or Issue I have  a Samsung G S8 and Spotify Premium. If the phone is l...

daylef

Music Fan

7142 Views

2 replies

0 likes

  • 7142 Views
  • 2 replies
  • 0 likes

Spotify stops playing after each track.

My Question or IssuePlan: FreeCountry: AustraliaDevice: Samsung Galaxy Note 9Operating System: AndroidProblem: Almost after every track music stops playing, requiring me to unlock phone, tap Spotify app and it then continues to play new track. Very a...

Casual Listener

    My Question or Issue Plan: Free Country: Australia Device: Samsung Galaxy Note 9 Operating System: Android Problem: Almost after every track music stops playing, requiring me to ...

SteveBotha

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Offline Listening

PlanPremiumCountryIndiaDeviceSamsung J6+Operating SystemAndroid Oreo My Question or IssueMy playlist gets downloaded everyday twice a day. I don't why. And if I cancel the download I can't use the offline feature and if that's how spotify premium wor...

Newbie

Plan Premium Country India Device Samsung J6+ Operating System Android Oreo   My Question or Issue My playlist gets downloaded everyday twice a day. I don't why. And if I cancel the do...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Spotify in Android Auto using USB

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating System8.0 My Question or IssueIt worked perfect when I first got my car last month and since then it has stopped. When I am connect to android auto via usb cable, it will not play. It works fla...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S8 Operating System 8.0   My Question or Issue It worked perfect when I first got my car last month and since then it has stop...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

App crashes when opening specific Album

PlanPremiumCountryUnited KingdomDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen opening the album "The libertines by The Libertines" from the my album page of the app the app just crashes, didn't always use to do this and I can still ...

Casual Listener

Plan Premium Country United Kingdom Device Pixel 3 Operating System Android 9   My Question or Issue When opening the album "The libertines by The Libertines" from the my album page of...

Shoto14

Casual Listener

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

Bluetooth through my car is cutting in and out.

I have Spotify premium and more frequently than before my audio cuts out. It has before, but for the past couple days it's more like 2-3 times a song. The music keeps playing, but the audio will go quiet and resume anywhere from 5 to 25 seconds later...

Newbie

I have Spotify premium and more frequently than before my audio cuts out. It has before, but for the past couple days it's more like 2-3 times a song. The music keeps playing, but the audio will go q...

758 Views

0 replies

1 likes

  • 758 Views
  • 0 replies
  • 1 likes

Saved artists won't load

PlanPremiumCountryUSADeviceLG Tribute HD Only certain artists will load for me and this has been happening for two weeks or so. It doesn't matter if I follow an artist, have their albums saved to my library or have them downloaded for offline use. I ...

Newbie

  Plan Premium Country USA Device LG Tribute HD    Only certain artists will load for me and this has been happening for two weeks or so. It doesn't matter if I follow an artis...

784 Views

0 replies

3 likes

  • 784 Views
  • 0 replies
  • 3 likes

Shuffle Play doubles songs in Queue

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueUsing "Shuffle Play" from an artist's profile results in a shuffled playlist featuring doubles of each song. Within the last month, using Spotify has beco...

Regular

Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Android 8.0.0   My Question or Issue Using "Shuffle Play" from an artist's profile results in a shuffled playlist f...

674 Views

0 replies

4 likes

  • 674 Views
  • 0 replies
  • 4 likes

Not Working: Sharing songs on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J5Operating SystemAndroid 6.0.1Spotify Version: 8.4.96.953Instagram Version: 85.0.0.6.100 My Question or IssueSharing music on my Instagram stories is not an option for me. I have been using Instagram for ...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy J5 Operating System Android 6.0.1 Spotify Version: 8.4.96.953 Instagram Version: 85.0.0.6.100   My Question or Issue Sharing mu...

suchamess

Casual Listener

612 Views

1 replies

1 likes

  • 612 Views
  • 1 replies
  • 1 likes

LG V20

PlanPremiumCountryUSADeviceLG V20 AT&TOperating SystemAndroid 8.0 My Question or IssueBefore the Android 8.0 update, my second screen functionality worked flawlessly. Since the update however, it's not worked but for five minutes when I first reinsta...

Newbie

Plan Premium Country USA Device LG V20 AT&T Operating System Android 8.0   My Question or Issue Before the Android 8.0 update, my second screen functionality worked flawlessly. Sin...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes