Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395885 Views

546 replies

35 likes

Account
Free
  • 395885 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

  • 8449 Views
  • 0 replies
  • 7 likes

subject

message

Visitor

message

user-removed

Not applicable

444 Views

3 replies

0 likes

  • 444 Views
  • 3 replies
  • 0 likes

Wrong translation in French

PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueIn the "Ecoutés récemment" (recently listened to) section, the playlist with my saved tracks is named "Vous titres sauvegardés" (You saved tracks) instead of "Vos...

Visitor

Plan Premium Country France Device Huawei P20 Pro Operating System Android   My Question or Issue In the "Ecoutés récemment" (recently listened to) section, the playlist with my saved ...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

first 10 songs keep playing

PlanFreeCountryUnited StatesDeviceMotorola z3Operating SystemAndroid OreoMy Question or IssueHi, on non-Spotify made playlists the first 10 or so songs keep playing over and over again, is there anything I can do? Is anyone else having this problem?

Newbie

Plan Free Country United States Device Motorola z3 Operating System Android Oreo My Question or Issue Hi, on non-Spotify made playlists the first 10 or so songs keep playing over and over ag...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Album cover via bluetooth on the car display

PlanPremiumCountryItalyDeviceS10 +Operating SystemAndroid 9.0 "pie" My Question or IssueI use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because unfortunately there isn't an app yet.There's a method to show the album cov...

Visitor

Plan Premium Country Italy Device S10 + Operating System Android 9.0 "pie"   My Question or Issue I use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because...

3292 Views

0 replies

15 likes

  • 3292 Views
  • 0 replies
  • 15 likes

Spotify hijacks bluetooth headphone commands intended for another app.

Plan: PremiumCountry: USDevice: Moto ZOperating System: Android 8.0My Question or IssueI'm new to Spotify premium, and have found that it downloads huge amounts of data, and I can't use the internet at work. So, until I can download my Spotify librar...

Casual Listener

Plan: Premium Country: US Device: Moto Z Operating System: Android 8.0 My Question or Issue I'm new to Spotify premium, and have found that it downloads huge amounts of data, and ...

themountinman

Casual Listener

949 Views

2 replies

0 likes

  • 949 Views
  • 2 replies
  • 0 likes

Can't use bluetooth controls

The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...

Casual Listener

  The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...

user-removed

Not applicable

8793 Views

15 replies

19 likes

  • 8793 Views
  • 15 replies
  • 19 likes

Solved!! Displaying artwork on lockscreen

PlanPremiumCountrySpainDeviceSamsung Galaxy S8Operating SystemAndrioid 9.0 "Pie" My Question or IssueOn my old phone, about a year ago, I always had the album/track artwork displaying as the wallpaper of my lockscreen, and I'm really missing that. I'...

Visitor

Plan Premium Country Spain Device Samsung Galaxy S8 Operating System Andrioid 9.0 "Pie"   My Question or Issue On my old phone, about a year ago, I always had the album/track artwork d...

xoholo

Composer

2300 Views

1 replies

0 likes

  • 2300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs since update

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...

Visitor

Plan Premium Country Germany Device LG G5 Operating System Android   My Question or Issue   Since the last two updates, Spotify isn't really working for me anymore.  IIt st...

Jemi

Spotify Legend

1308 Views

1 replies

0 likes

  • 1308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...

Casual Listener

Plan Free Country   Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android   My Question or Issue  Daily mixes appear in my phone, but not in my tablet. The&n...

rlempel

Casual Listener

746 Views

5 replies

0 likes

  • 746 Views
  • 5 replies
  • 0 likes

Solved!! Adding your own music

PlanPremiumCountryAustralia Device Samsung Galaxy 9Operating System Android Oreo, Windows 10,etc.) My Question or IssueHi all, How do you add your own music to your account? I've added some of my own music using my pc but on my phone, the songs are g...

Regular

Plan Premium Country Australia    Device  Samsung Galaxy 9 Operating System  Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,   How do you...

MattWilliam

Regular

3738 Views

4 replies

0 likes

  • 3738 Views
  • 4 replies
  • 0 likes

'Made for you' gone

PlanPremiumOperating SystemAndroid My Question or IssueThe made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app but couldn't find the option anywhere.

Casual Listener

  Plan Premium Operating System Android   My Question or Issue The made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app...

Bittencourt

Spotify Star

1837 Views

3 replies

0 likes

  • 1837 Views
  • 3 replies
  • 0 likes

Artists/Albums not showing entries that correspond to songs inside my library

PlanPremiumIndia Device(Pixel 2 XL)Operating System(Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, no Artists or Albums appear under their respective tabs. Meanwhile, if you check...

Visitor

Plan Premium India   Device (Pixel 2 XL) Operating System (Android Pie)   The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, n...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't play the next song

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueIf I search for an artist and open "all songs" and select the song I want to listen at. When the song has come to the end spotify just loop the selected s...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0.0   My Question or Issue If I search for an artist and open "all songs" and select the song I want to l...

Jemi

Spotify Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Trouble with downloading

PlanPremiumCountrySweden DeviceHuawei Y6 2018Operating SystemAndroid 8.0.0 My Question or IssueI have problems with downloading music. I have a 128 GB SD card that should be more than enough for the music i want to download to it. The download settin...

Visitor

Plan Premium Country Sweden   Device Huawei Y6 2018 Operating System Android 8.0.0   My Question or Issue I have problems with downloading music. I have a 128 GB SD card that sho...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Why am i not able to play certain songs?

Premium Country India DeviceXiaomiOperating SystemAndroid Marshmallow My Question or IssueHi, i am a premium user from India. As soon as i got the news that spotify had just launched here i went straight to it, used it for a couple of days and then g...

Visitor

  Premium   Country India   Device Xiaomi Operating System Android Marshmallow   My Question or Issue Hi, i am a premium user from India. As soon as i got the news that...

xoholo

Composer

613 Views

1 replies

1 likes

Unplayable songs
  • 613 Views
  • 1 replies
  • 1 likes

Solved!! Can't play the song

As the picture there why i can't play the music in my spotify?

Newbie

As the picture there why i can't play the music in my spotify?

xoholo

Composer

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Account logged out and locked out afters battery dies

PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...

Newbie

Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Unsave all the Song from an Album in One Click Doesn't Work Anymore

After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs except do it manually for each songs, previously I only ne...

Casual Listener

After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list),  I cannot unsave all the songs e...

861 Views

0 replies

2 likes

album
saved song
  • 861 Views
  • 0 replies
  • 2 likes

Corrupted bluetooth control after last update

Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with the car control keys instantly. now after the last update i...

Casual Listener

Something got bad after the last spotify update:   previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with...

serkT21

Casual Listener

2317 Views

4 replies

6 likes

  • 2317 Views
  • 4 replies
  • 6 likes

Spotify stops playing?

PlanPremiumCountryAustralia DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHi all, Just recently, Spotify will sometimes stop playing. Sometimes when my phone locks, sometimes just out of the blue. So I have to hit play to resume ...

Regular

Plan Premium Country Australia  Device Samsung Galaxy S9 Operating System Android    My Question or Issue Hi all,   Just recently, Spotify will sometimes stop playing....

verflucht88

Casual Listener

45623 Views

4 replies

9 likes

  • 45623 Views
  • 4 replies
  • 9 likes