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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118771 Views

27 replies

4 likes

  • 118771 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239564 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239564 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600427 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492898 Views

581 replies

42 likes

Account
Free
  • 492898 Views
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  • 42 likes

Superuser Contribution [Discover Weekly] Like & Dislike Buttons fehlen

PlanPremiumCountryDeutschlandDeviceSony Xperia XZ2Operating SystemAndroid Pie9 Hallo zusammen,Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-Buttons weg. Statt dessen wird mir dort der Repeat- und Shuffle-Button angeze...

Regular

Plan Premium Country Deutschland Device Sony Xperia XZ2 Operating System Android Pie9   Hallo zusammen, Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-B...

Guido

Spotify Legend

1457 Views

1 replies

0 likes

  • 1457 Views
  • 1 replies
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Superuser Contribution Constantly logged off requiring Spotify to be downloaded again

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemMost up to date SystemMy Question or IssueEveryday spotify stops working and says I'm offline and that I need to go online to log in. The only way of fixing this is to delete the app and ...

Newbie

  Plan Premium Country Canada Device  Samsung Galaxy 9 Operating System Most up to date System My Question or Issue Everyday spotify stops working and says I'm offline and that I ...

Jemi

Spotify Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Podcasts stuck on downloading

Operating SystemAndroid OreoPhoneGoogle Pixel 1 My Question or IssueI'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been like this all day. I've tried Restarting my phone, reinstalling Spotify, deleting t...

Casual Listener

    Operating System Android Oreo Phone Google Pixel 1   My Question or Issue I'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been...

0cean

Casual Listener

5207 Views

2 replies

1 likes

  • 5207 Views
  • 2 replies
  • 1 likes

Superuser Contribution New spotify UI not showing

I got spotify premium yesterday and the latest UI doesn't show up, I still have the very old one.

Newbie

I got spotify premium yesterday and the latest UI doesn't show up,  I still have the very old one.  

Guido

Spotify Legend

2091 Views

3 replies

0 likes

  • 2091 Views
  • 3 replies
  • 0 likes

My spotify collapse every half an hour

PlanPremiumCountry DevicePoco f1Operating SystemAndroid My Question or IssueEvery half an hour while the spotify is playing music it collapse.

Newbie

  Plan Premium Country   Device Poco f1 Operating System Android    My Question or Issue Every half an hour while the spotify is playing music it collapse. 

Nico

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library is different now

PlanPremiumCountryBrazilDeviceMotorila G7 PlusOperating SystemAndroid P My Question or IssueRecently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus (Android Pie). I noticed that the app is tottaly different, and on my G5 I ...

Visitor

Plan Premium Country Brazil Device Motorila G7 Plus Operating System Android P   My Question or Issue Recently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus...

user-removed

Not applicable

1234 Views

6 replies

1 likes

  • 1234 Views
  • 6 replies
  • 1 likes

Issue connecting a YAMAHA R-N803D receiver to Spotify

I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done. My Question or IssueI have made firmware upgrade and the receiver is corectl...

Regular

I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done.  My Question or Iss...

2382 Views

0 replies

0 likes

  • 2382 Views
  • 0 replies
  • 0 likes

Connecting to spotify.... in Android Notification

PlanFree/PremiumCountryRomaniaDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or IssueMy issue is that i can't connect my receiver YAMAHA R-N 803D to Spotify using the app developed by Yamaha, Music Cast,although i have done firmware...

Regular

Plan Free/Premium Country Romania Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue My issue is that i can't connect my receiver YAMAHA R-N 803D to Sp...

497 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution SD Card Storage

Hi AllAfter the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8. The option to do so is available and I am able to select SD storage. It comes up with the option to press Ok. When I go back into the storage o...

Newbie

Hi All After the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8.    The option to do so is available and I am able to select SD storage. It com...

Guido

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution App

PlanStudentCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm probably posting this in the wrong place but is there a way to login to Hulu on a mobile app with spotify student account?

Newbie

Plan Student Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm probably posting this in the wrong place but is there a...

Guido

Spotify Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!! Can't access library artists

PlanPremiumCountrySwedenDeviceHuawei P Smart Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work if there are less than 100 songs, but not above. I just get to a black screen. It does...

Casual Listener

  Plan Premium Country Sweden Device Huawei P Smart     Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work ...

Billy-J

Spotify Star

2766 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

SPOTIFY AND WEAR OS 2.0

PlanPremiumCountryITALYDeviceHUAWEI WATCH 2 LTEOperating SystemWEAR OS 2.0 My Question or IssueHi all. I just received this new device. I'd like to use it for running, standalone, with spotify. Wich app i have to use? I dounloaded ed installed "Spoti...

Newbie

Plan Premium Country ITALY Device HUAWEI WATCH 2 LTE Operating System WEAR OS 2.0   My Question or Issue Hi all. I just received this new device. I'd like to use it for running, standa...

699 Views

0 replies

3 likes

  • 699 Views
  • 0 replies
  • 3 likes

Spotify doesn't work with headphones and earbuds

Plan:Premium Country:USA Device:Samsung J7 Spotify Version Installed:8.4.97.807 My Issue:When using any headphones or earbuds, Spotify keeps pausing, playing, and skipping tracks on its own. This usually happens when I place my phone in my pocket or ...

Newbie

Plan: Premium   Country: USA   Device: Samsung J7   Spotify Version Installed: 8.4.97.807   My Issue: When using any headphones or earbuds, Spotify keeps pausing, pla...

Nico

Community Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried:deleting, clearing cache and data, restarting and reinstallingremoving all spotify files from within an...

Newbie

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried: deleting, clearing cache and data, restarting and...

Nico

Community Legend

1431 Views

1 replies

0 likes

  • 1431 Views
  • 1 replies
  • 0 likes

Daily mix not updating or increasing

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of various genres, i also tried logging again, and reinstal...

Newbie

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of vario...

1118 Views

0 replies

5 likes

  • 1118 Views
  • 0 replies
  • 5 likes

Downloaded Music Not Showing Up on Mobile App

PlanPremiumCountryUSADeviceSamsung S8+My Question or IssueI have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no artists downloaded and the songs section is non-existent. I only hav...

Newbie

Plan Premium Country USA Device Samsung S8+ My Question or Issue I have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no art...

1115 Views

0 replies

2 likes

  • 1115 Views
  • 0 replies
  • 2 likes

Notification bar on miui 10 isn't showing the reproduction controls

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" doesn't switch on. When I bought the phone the repr...

Newbie

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" ...

1241 Views

0 replies

1 likes

  • 1241 Views
  • 0 replies
  • 1 likes

Android app green loading cicle constantly appears... and other issues

PlanPremiumCountry United StatesDeviceHTC One M9Operating SystemAndroid 7 My Question or IssueIf I select a song to start play, then go to album view, and then tap the back button, the Android app gets stuck on a green loading circle screen. I have t...

Visitor

Plan Premium Country  United States Device HTC One M9 Operating System Android 7   My Question or Issue If I select a song to start play, then go to album view, and then tap the b...

Benyy

Newbie

4439 Views

5 replies

0 likes

  • 4439 Views
  • 5 replies
  • 0 likes

Solved!! Single repeat turning off.

PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid something (idk) My Question or IssueCan we keep repeat single on when i switch song? I usually listen to one song, then grow tired of it, then play another.I find it annoying to have to t...

Casual Listener

Plan Premium Country   Device Huawei P20 Pro Operating System Android something (idk)   My Question or Issue Can we keep repeat single on when i switch song? I usually listen to o...

dinomight

Spotify Star

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Saved albums appearing in my most recently played list do not work

PlanPremiumCountryMaltaDevice(iPhone 6s)Operating System(iOS 11) My Question or IssueHi Team I have noticed a number of very strange additions to the ios app, my "recently played" tracks will not open and play when offline even though they are saved ...

Newbie

Plan Premium Country Malta Device (iPhone 6s) Operating System (iOS 11)   My Question or Issue Hi Team    I have noticed a number of very strange additions to the ios app, ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes