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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388446 Views

545 replies

34 likes

Account
Free
  • 388446 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8061 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Spotify keeps playing after i pause it

CountryU.S.DeviceSamsung Galaxy S8+QuestionSpotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

Newbie

Country U.S. Device Samsung Galaxy S8+ Question Spotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

934 Views

0 replies

1 likes

  • 934 Views
  • 0 replies
  • 1 likes

Can't use controls on lockscreen.

NotPlanPremiumCountryTunisiaDeviceNote 8Operating SystemAndroid 9 My Question or IssueHey community! After the pie update i just can't use the controls on the lock screen no more! It's buggy cause sometimes it works, but must of the times it doesn't....

Casual Listener

NotPlan Premium Country Tunisia Device Note 8 Operating System Android 9   My Question or Issue Hey community! After the pie update i just can't use the controls on the lock screen no ...

Zineturki

Casual Listener

3224 Views

4 replies

1 likes

  • 3224 Views
  • 4 replies
  • 1 likes

Keeps reverting to playing a list of songs I did not select....

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.

Casual Listener

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.   

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Can't play greyed songs.

PlanFreeCountry - India DeviceMoto X PlayOperating SystemAndroid 7.1.1 My Question or IssueI m not able to play greyed songs from playlist idk why, it shows "Playing" but seconds is always 0. There r lot of songs I mean 90% songs aren't playable from...

Visitor

Plan Free Country - India   Device Moto X Play Operating System Android 7.1.1   My Question or Issue I m not able to play greyed songs from playlist idk why, it shows "Playing" bu...

xoholo

Composer

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Spotify on speakers is broken

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...

Visitor

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...

xoholo

Composer

1063 Views

1 replies

0 likes

broken
bug
Glitch
Half
half way
halfway
mute
mutes
muting
Sony
Speakers
Spotify
SRS-XB10
  • 1063 Views
  • 1 replies
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Downloading and downloading again

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Even if downloaded the playlists multiple times, in the following two days it redownloads my playlists as if I have infinite data.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy J7 Max Operating System Android     Even if downloaded the playlists multiple times, in the following two days it redownloads my ...

user-removed

Not applicable

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
  • 0 likes

App keeps crashing

PlanPremiumCountryThe Netherlands DeviceSamsung galaxy S8Operating System Android Oreo 8.0 My Question or IssueSince a couple of hours my app keeps crashing. I play a song and open up the tab by clicking ^ and then the screen turns grey. The app will...

Newbie

  Plan Premium Country The Netherlands  Device Samsung galaxy S8 Operating System  Android Oreo 8.0   My Question or Issue Since a couple of hours my app keeps cra...

xoholo

Composer

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Android library has changed completely

Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my library is gone, and got replaced with a simplified ve...

Regular

Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my lib...

Loxer

Community Legend

1952 Views

5 replies

9 likes

  • 1952 Views
  • 5 replies
  • 9 likes

Renaming entries in the user’s library

PlanPremiumOperating SystemAndroid When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, while the library entrie...

Casual Listener

Plan Premium Operating System Android   When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
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Terrible new layout

PlanPremiumCountryUSADeviceS6Operating SystemAndroid My Question or IssueThe newest update has completely changed my app layout. All of my saved songs have been put into a new "liked songs" playlist. Ive lost most of my artists that are from the save...

Casual Listener

Plan Premium Country USA Device S6 Operating System Android   My Question or Issue The newest update has completely changed my app layout. All of my saved songs have been put into a ne...

jpandino

Regular

3072 Views

4 replies

21 likes

Horrible update
  • 3072 Views
  • 4 replies
  • 21 likes

Moving Spotify from Old Cellphone to New

Plan = PremiumCountry = USA DeviceOld Device - Samsung Note 3New Device - Samsung Note 9 Operating System = Android Oreo My Question or IssueMy client has Spotify on their Note 3 smartphone, and has downloaded literally thousands of songs, primarily ...

Visitor

Plan = Premium Country = USA   Device Old Device - Samsung Note 3 New Device - Samsung Note 9   Operating System = Android Oreo   My Question or Issue My client has Sp...

xoholo

Composer

1590 Views

5 replies

1 likes

Android
transfer
  • 1590 Views
  • 5 replies
  • 1 likes

Playing from a filtered search result not working properly

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueEverything seemed to work just very fine untill the recent update with the design changes, before I used to scroll a bit in my songs list so that the searc...

Newbie

Plan Premium Country Canada Device  Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Everything seemed to work just very fine untill the recent update wi...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Some others music won't stop to interrupt my music

PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s10 (had the same problem with the 9)Operating System My Question or IssueHi I have issues with my spotify for some times now. When I am listening my playlist in my phone, suddenly my music is interr...

Visitor

Plan Premium Country Switzerland  Device Samsung Galaxy s10 (had the same problem with the 9) Operating System     My Question or Issue Hi 🙂 I have issues with my spotify f...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Google Assistant won't auto play s10

PlanPremiumCountryUSDeviceSamsung S10+Operating SystemAndroid Oreo My Question or IssueGoogle Assistant will search a song but not auto play. OS completely up to dateApp data clearedApp delinked and relinkedApp uninstalled and reinstalledPhone master...

Visitor

Plan Premium Country US Device Samsung S10+ Operating System Android Oreo   My Question or Issue Google Assistant will search a song but not auto play.  OS completely up to ...

Nikechk89

Visitor

4188 Views

3 replies

2 likes

  • 4188 Views
  • 3 replies
  • 2 likes

Made For You Section Not Visible on Home Page

PlanPremiumCountryIndiaDevicePixel 2XLOperating SystemAndroid Pie My Question or IssueI have been using Spotify premium for about 2 weeks now. I couldn't see my Daily Mixes or Discover Weekly on the home page or anywhere else. I like discovering new ...

Newbie

Plan Premium Country India Device Pixel 2XL Operating System Android Pie   My Question or Issue I have been using Spotify premium for about 2 weeks now. I couldn't see my Daily Mixes o...

Loxer

Community Legend

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How do I include pictures in Playlist Titles

I see it in a shared playlist (attached) and it makes it so much easier to scroll to the playlist I wantHow do I add my own ones?PlanPremium for FamilyCountryNew Zealand DeviceSamsung S6 Edge Operating SystemAndroid 7.0

Regular

I see it in a shared playlist (attached) and it makes it so much easier to scroll to the playlist I want How do I add my own ones? Plan Premium for Family Country New Zealand   Device...

Katerina

Spotify Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Amount of songs in a playlist

My Question or Issue Can't find the amount of songs in a playlist anymore. Very annoying. No problem with older versions on iOS.

Music Fan

    My Question or Issue  Can't find the amount of songs in a playlist anymore. Very annoying. No problem with older versions on iOS.

Guido

Spotify Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Automatically downloading podcasts

I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a good connection, so I can then listen to them anywh...

Visitor

I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a ...

jacobev221

Newbie

11451 Views

1 replies

97 likes

  • 11451 Views
  • 1 replies
  • 97 likes

Once again Spotify deleted my saved songs

PlanPremiumCountry DeviceWindows 8 and Samsung Galaxy S7 EdgeOperating SystemAndroid 8My Question or IssueSo I was looking for a song I saved that I saved about 3-4 months ago and I can't find it at all. While scrolling down in my saved songs for the...

Casual Listener

Plan Premium Country   Device Windows 8 and Samsung Galaxy S7 Edge Operating System Android 8 My Question or Issue So I was looking for a song I saved that I saved about 3-4 months ago ...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Superuser Contribution Search result text does not match picture

PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S7 Edge Andriod 8.0   My Question or Issue When searching, the art for a search result returned did not match the artist returned....

Peter

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes