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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842850 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842850 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14352 Views
  • 1 replies
  • 0 likes
  • 14352 Views
  • 1 replies
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Solved!! Playlists will not sync across devices. Please please help

PlanPremiumCountry USDeviceSamsung Galaxy J7/Acer AspireOperating SystemAndroid/Windows My Question or Issue I access spotify frequently on both my laptop and cell. For the last 2 months my playlists have had a completely different number of songs de...

  • Music Fan
  •   Plan Premium Country  US Device Samsung Galaxy J7/Acer Aspire Operating System Android/Windows   My Question or Issue  I access spotify frequently on both my laptop a...
  • Loxer
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Other
  • 317 Views
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How to play all of an artist's music on the Android app.

PlanPremiemMy Question or Issue How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?

  • Casual Listener
  • Plan Premiem My Question or Issue  How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?           &nbs...
  • Loxer
  • Spotify Star
  • 202 Views
  • 1 replies
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  • 202 Views
  • 1 replies
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Solved!! Now Playing screen changes when connected to a Bluetooth transmitter

PlanPremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen I connect my Bluetooth transmitter to my phone, my now playing screen becomes a simplified version of itself with no album artwork and the only o...

  • Casual Listener
  •   Plan Premium Country United States  Device Samsung Galaxy S7 Operating System Android   My Question or Issue When I connect my Bluetooth transmitter to my phone, my now p...
  • omega313
  • Regular
  • 1996 Views
  • 19 replies
  • 4 likes
  • 1996 Views
  • 19 replies
  • 4 likes

Android app network connectivity bug

Plan- PremiumCountry- USA DevicePixel 1Operating SystemAndroid 8.1.0 My Question or IssueWhen I go offline (loose network connectivity, for example going into a parking garage), the app does not correctly notice when the network becomes available aga...

  • Casual Listener
  •   Plan - Premium Country - USA   Device Pixel 1 Operating System Android 8.1.0   My Question or Issue When I go offline (loose network connectivity, for example going into ...
  • Billy-J
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
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Music play stops

PlanPremiumCountry U.S.DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI'll be listening to downloaded music on the app and it stops playback multiple times in an hour. How can I fix this so I don't cancel my membership? I'd ex...

  • Casual Listener
  •   Plan Premium Country  U.S. Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I'll be listening to downloaded music on the app and it stops ...
  • Billy-J
  • Spotify Star
  • 481 Views
  • 5 replies
  • 0 likes
  • 481 Views
  • 5 replies
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Gear S3 won't play Daily Mix playlist

PlanPremium DeviceNote 5/Gear S3 Operating SystemAndroid My Question or IssueSo I just got my Gear S3 today and have the app on my Note 5 and Gear but when I go into the app on my Gear S3 and select one of my "Daily Mix" playlists nothing happens.. I...

  • Casual Listener
  • Plan Premium   Device Note 5/Gear S3   Operating System Android   My Question or Issue So I just got my Gear S3 today and have the app on my Note 5 and Gear but when I go int...
  • MonitorZero
  • Casual Listener
  • 179 Views
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  • 179 Views
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Tablet locks up on now-playing screen with videos/animations

I first noticed the lockup a few days ago when playing Eurythmics song Sweet Dreams from their album of the same name. The audio plays but when selecting the Now Playing screen the tablet went black and was totally unresponsive. Even the standard And...

  • Regular
  • I first noticed the lockup a few days ago when playing Eurythmics song Sweet Dreams from their album of the same name. The audio plays but when selecting the Now Playing screen&nb...
  • Loxer
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
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Scrolling sideways in made for you section difficult

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndoird 8.0.0Spotify version 8.4.64.547 armV7 Scrolling through daily mixes sideways usually takes several tries to work after veritcally scrolling on that page. Seems a little overly sensiti...

Spotify video_1.gif
  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 8 Operating System Andoird 8.0.0 Spotify version 8.4.64.547 armV7     Scrolling through daily mixes sideways usually takes several ...
  • Loxer
  • Spotify Star
  • 239 Views
  • 1 replies
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  • 239 Views
  • 1 replies
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Solved!! Exteme quality no longer showing in settings

PlanPremiumCountry UKDeviceHonor 8Operating SystemAndroid My Question or IssueConsidering I pay for Premium... I am little confused to why this feature has now gone?

  • Music Fan
  • Plan Premium Country  UK Device Honor 8 Operating System Android   My Question or Issue Considering I pay for Premium... I am little confused to why this feature has now gone?&nbs...
  • Loxer
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
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NVIDIA SHIELD NOT DISPLAYING CORRECT RESOLUTION

PlanPremiumCountry UKDeviceNVIDIA SHIELDOperating System7.0 My Question or IssueWhen using on Nvidia Shield TV, I cannot see the whole screen it is cut off on the top left and difficult to navigate.I have uninstalled the app and cleared the cache and...

  • Casual Listener
  •   Plan Premium Country  UK Device NVIDIA SHIELD Operating System 7.0  My Question or Issue When using on Nvidia Shield TV, I cannot see the whole screen it is cut off on the ...
  • jammoju
  • Casual Listener
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
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Solved!! Behind the Lyrics not showing up

PlanFreeCountryMalaysia DeviceNexus 6P Operating SystemAndroid My Question or IssueBehind the Lyrics isn't showing up for any songs even though it's enabled in my settings.

  • Newbie
  • Plan Free Country Malaysia   Device Nexus 6P   Operating System Android   My Question or Issue Behind the Lyrics isn't showing up for any songs even though it's enabled in ...
  • Loxer
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
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Bluetooth Safety Mode

Hello! I am having an issue and was hope this great community can help. So screenshot #2 shows how my spotify used to look when connected to my vehicle. I was able to rewind and fast forward songs. Screenshot #1 is how my spotify now looks and it wil...

  • Visitor
  •    Hello! I am having an issue and was hope this great community can help. So screenshot #2 shows how my spotify used to look when connected to my vehicle. I was able to rewind and fast fo...
  • Loxer
  • Spotify Star
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Premium functions

PlanPremiumCountry Czech republicDevicexiaomi redmi note 4Operating SystemAndroid 7.0 My Question or IssueSpotify on my cellphone has disabled functions like equalizer, quality of downloaded music. But i can download the music to phone, so i assume t...

  • Newbie
  • Plan Premium Country  Czech republic Device xiaomi redmi note 4 Operating System Android 7.0   My Question or Issue Spotify on my cellphone has disabled functions like equalizer, ...
  • Loxer
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
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Dumbed down "Saftey mode" always on when connected to my smart watch

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemLatest updatesMy Question or Issue Ever since the latest update introducing Safey Mode on Bluetooth connect, I'm stuck in Saftey mode when my Samsung Gear S2 is nearby. Which is.... Always...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Latest updates My Question or Issue   Ever since the latest update introducing Safey Mode on Bluetooth connect...
  • Gamedan
  • Casual Listener
  • 291 Views
  • 2 replies
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  • Gear S2
    Saftey mode
  • 291 Views
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Spotify can't find my offline music

Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb on my LG G4. The mentioned problems can be exclude...

  • Casual Listener
  • Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb...
  • Magnetron
  • Gig Goer
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
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Free interface better than Premium?

It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users. Today I had a problem with my credit card and my account reversed to Free. Suddenly, my app got a better interface! What I liked the most was a...

  • Newbie
  • It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users.   Today I had a problem with my credit card and my account reversed to Free. Suddenly...
  • nami96
  • Newbie
  • 1220 Views
  • 1 replies
  • 12 likes
  • 1220 Views
  • 1 replies
  • 12 likes

Failed to connect

Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work

  • Casual Listener
  • Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work
  • Gladi00
  • Casual Listener
  • 673 Views
  • 8 replies
  • 2 likes
  • 673 Views
  • 8 replies
  • 2 likes

Solved!! How to disable lyrics detail view

PlanPremiumOperating SystemAndroid My Question or IssueHow can I disable the Lyrics with animated backgrounds that some songs have now instead of the Album cover? I am not talking about the Genius lyrics. It says that the Lyrics have been added by th...

  • Casual Listener
  • Plan Premium Operating System Android   My Question or Issue How can I disable the Lyrics with animated backgrounds that some songs have now instead of the Album cover? I am not talking ab...
  • _seb
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Superuser Contribution APP BUGS

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOver the past 2 weeks I've been encountering several bugs that are pretty annoying so I'm gonna try to explain/describe them as thoroughly as possible:1. So t...

  • Casual Listener
  • Plan Premium Country  Austria Device Samsung Galaxy 8 Operating System Android   My Question or Issue Over the past 2 weeks I've been encountering several bugs that are pretty ann...
  • willowmaster
  • Newbie
  • 2237 Views
  • 4 replies
  • 8 likes
  • Android
    App
    bug
    issue
    Samsung
  • 2237 Views
  • 4 replies
  • 8 likes

Solved!! Add adaptive icon / Android Oreo

PlanPremiumCountry SpainDeviceGoogle Pixel 2xlOperating SystemAndroid OreoMy Question or IssueAdd adaptive icon for android Oreo, the applications Stations and Spotify Lite already have it

  • Casual Listener
  •   Plan Premium Country  Spain Device Google Pixel 2xl Operating System Android Oreo My Question or Issue Add adaptive icon for android Oreo, the applications Stations and Spo...
  • Loxer
  • Spotify Star
  • 599 Views
  • 1 replies
  • 1 likes
  • 599 Views
  • 1 replies
  • 1 likes