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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111389 Views

26 replies

3 likes

  • 111389 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224045 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224045 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581319 Views

79 replies

3 likes

  • 581319 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478576 Views

577 replies

40 likes

Account
Free
  • 478576 Views
  • 577 replies
  • 40 likes

Getting stuck when using bluetooth in car.

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skipping. When it first starts streaming everything is fine but after ...

Casual Listener

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware.  I connect to my 2013 Ford Explorer via bluetooth.  I have steering wheel controls for volume and skippin...

Maccle

Casual Listener

2131 Views

3 replies

3 likes

  • 2131 Views
  • 3 replies
  • 3 likes

Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

Newbie

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...

Nico

Community Legend

1549 Views

1 replies

0 likes

repeat
Repeat one
Troubleshooting
  • 1549 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't use the lock feature for my Huawei mate 20 Lite

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary to download spotify again.. Can someone help me. Pr...

Newbie

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary ...

Guido

Spotify Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Now playing new UI

PlanPremiumCountryGreeceDeviceNokia 7 plusOperating System Android 9.0My Question or IssueI haven't,yet, the new UI of now playing screen,as seen in the attached screenshot.

Newbie

Plan Premium Country Greece Device Nokia 7 plus Operating System  Android 9.0 My Question or Issue I haven't,yet, the new UI of  now playing screen,as seen in the attached screensh...

565 Views

0 replies

1 likes

  • 565 Views
  • 0 replies
  • 1 likes

Superuser Contribution Riverdale soundtrack not available on Spotify app

PlanFreeCountryIndiaDeviceSamsung galaxy J6 Operating SystemAndroid OreoMy Question or IssueHey, I just wanted you to know that none of the songs from Riverdale (The CW show) are available for access on the app in India. It'll be really helpful if yo...

Newbie

Plan Free Country India Device Samsung galaxy J6  Operating System Android Oreo My Question or Issue Hey, I just wanted you to know that none of the songs from Riverdale (The CW sh...

Guido

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

Newbie

Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

Newbie

Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10   My Question or Issue When reaching the end of a radio playlist, usually...

Guido

Spotify Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

Visitor

Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

Casual Listener

My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  

Ant_the_human

Casual Listener

1460 Views

3 replies

2 likes

  • 1460 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

Newbie

  Plan Premium Country Mexico Device Moto G4 Operating System Android   My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...

Katerina

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

Newbie

Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...

Katerina

Spotify Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

Casual Listener

Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo   My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...

Katerina

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

Casual Listener

Plan Premium Country   Device  Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, back...

AnthonyCa

Casual Listener

10786 Views

9 replies

9 likes

  • 10786 Views
  • 9 replies
  • 9 likes

[Android] Display form "Date of birth" need to resize for mini lcd

Hy,when i create a new account on the form "Date of birth" there is excessive margin of bellow this image : i used screen 480x320 pixelsSpotify app version : 8.4.39.673Android Version : Oreoplease advice.Thanks,Deditian

Newbie

Hy, when i create a new account on the form "Date of birth" there is excessive margin of bellow this image :                   i u...

Nico

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Favorite/Liked Songs not syncing to phone.

PlanPremiumCountryUnited StatesDeviceGalaxy Note 5Operating SystemAndroid 7.0 Nougat My Question or IssueI have more music saved(liked/favorited) on my desktop app, but they are not showing up in the "Liked Songs" playlist on my Note 5 Mobile app. I'...

Newbie

Plan Premium Country United States Device Galaxy Note 5 Operating System Android 7.0 Nougat   My Question or Issue I have more music saved(liked/favorited) on my desktop app, but ...

979 Views

0 replies

0 likes

  • 979 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution A way to automatically turn Spotify off after some time?

Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)? Reason is very simple - I tend to play music when going to sleep, and it would be great if it stopped af...

Gig Goer

Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)?   Reason is very simple - I tend to play mus...

Jemi

Spotify Legend

514122 Views

20 replies

52 likes

  • 514122 Views
  • 20 replies
  • 52 likes

Solved!!Superuser Contribution won't link to account

So, I go to Edit Profile. Click the "Add to my. It goes to a loading wheel for a few seconds, and then a blank white screen forever.

Regular

So, I go to Edit Profile. Click the "Add to my. It goes to a loading wheel for a few seconds, and then a blank white screen forever.

Jemi

Spotify Legend

69842 Views

5 replies

7 likes

  • 69842 Views
  • 5 replies
  • 7 likes

classifying songs is a mess!!

PlanPremiumCountryColombiaDeviceHuawei P10 LiteOperating SystemAndroid 8.0 My Question or IssueAfter the new update, classifying songs is now a mess! I get that y'all are trying to develop some kind of algorithm, but for someone like me that has 170+...

Newbie

Plan Premium Country Colombia Device Huawei P10 Lite Operating System Android 8.0   My Question or Issue After the new update, classifying songs is now a mess! I get that y'all are try...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot use the Search feature or view albums

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy J5 (SM-J510FN)Operating SystemAndroid NougatMy Question or IssueWhenever I open the Search tab on my phone it shows an error saying 'Sorry, something went wrong. That didn't work. Please have another go...

Casual Listener

Plan Premium Country Lithuania Device Samsung Galaxy J5 (SM-J510FN) Operating System Android Nougat My Question or Issue Whenever I open the Search tab on my phone it shows an error saying '...

Krycer

Casual Listener

1848 Views

8 replies

1 likes

  • 1848 Views
  • 8 replies
  • 1 likes

black screen on certain artists

My Question or Issue Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen....

Casual Listener

  My Question or Issue   Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street P...

Chibyk

Casual Listener

2946 Views

7 replies

1 likes

  • 2946 Views
  • 7 replies
  • 1 likes