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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854369 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854369 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20397 Views
  • 3 replies
  • 0 likes
  • 20397 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't get online no matter what

Version 8.4.64.555armV7PlanPremium (2 users) Country USADevice(SAMSUNG NOTE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Haven't been able to go online in at least two weeks except for one day. Despite attempting to ac...

  • Casual Listener
  • Version 8.4.64.555armV7 Plan Premium (2 users)  Country  USA Device (SAMSUNG NOTE 馃槑 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &...
  • Peter
  • Spotify Legend
  • 1779 Views
  • 5 replies
  • 0 likes
  • Android
    Online issues
    Online offline
  • 1779 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android so much bugs nowadays

PlanPremiumCountry HungaryDeviceHuwaei p10 liteOperating System Android My Question or Issue - control bar doesn't appear many times in the top thingy- Spotify keeps playing after disconnecting jack headphones- music stops playing when I get a Facebo...

  • Casual Listener
  •   Plan Premium Country  Hungary Device Huwaei p10 lite Operating System  Android   My Question or Issue  - control bar doesn't appear many times in the top thing...
  • Peter
  • Spotify Legend
  • 1227 Views
  • 2 replies
  • 2 likes
  • 1227 Views
  • 2 replies
  • 2 likes

Superuser Contribution Songs Unavailable in Playlist

Plan: PremiumCountry: USDevice: Samsung Galaxy 7Operating System: Android 8.0.0My Question or IssueI use both the Windows version and the app on my phone. I have numerous playlists and although all of the songs show up in the desktop version in these...

  • Newbie
  • Plan: Premium Country: US Device: Samsung Galaxy 7 Operating System: Android 8.0.0 My Question or Issue I use both the Windows version and the app on my phone. I have numerous playlist...
  • Peter
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution missing storage options

PlanPremiumCountryNetherlands Device(moto g4Operating SystemAndroid Nougat My Question or Issue recently my phone powered down due to a low battery, when i turned it back on my phone had moved all of my downloaded songs to my phone storage (they orig...

  • Casual Listener
  •   Plan Premium Country Netherlands   Device (moto g4 Operating System Android Nougat   My Question or Issue  recently my phone powered down due to a low battery, when ...
  • reprised
  • Newbie
  • 504 Views
  • 4 replies
  • 1 likes
  • 504 Views
  • 4 replies
  • 1 likes

Cant search artist/song while on data

PlanPremiumCountry CanadaDeviceGalaxy S8Operating System8.0, so Oreo My Question or Issue Had this issue for awhile but never really cared about it. I noticed that when I'm on data, it doesn't allow me to perform a search. It sas I'm offline. It work...

  • Casual Listener
  •   Plan Premium Country  Canada Device Galaxy S8 Operating System 8.0, so Oreo  My Question or Issue  Had this issue for awhile but never really cared about it. I noticed...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

Slim Shady LP now censored???

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncensored versions of the songs like, still don't give a F***,...

  • Casual Listener
  • I  just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncen...
  • still_joe
  • Regular
  • 9033 Views
  • 12 replies
  • 34 likes
  • 9033 Views
  • 12 replies
  • 34 likes

Superuser Contribution Phone restarts when Spotify is installed.

PlanPremiumCountry SwedenDevice(Nokia 6 2018)Operating System(Android One) My Question or Issue When I have Spotify installed on my phone, it can restart itself for no apparent reason. It can restart as frequently as every 10-20 minutes. I have tried...

  • Music Fan
  •   Plan Premium Country  Sweden Device (Nokia 6 2018) Operating System (Android One)   My Question or Issue  When I have Spotify installed on my phone, it can resta...
  • aivanov07
  • Music Fan
  • 515 Views
  • 10 replies
  • 0 likes
  • 515 Views
  • 10 replies
  • 0 likes

Playing stops after a long track has been played.

PlanFreeCountry Greece DeviceSony Xperia Z5 Compact Operating SystemAndroid My Question or Issue I'm using Spotify free on my mobile to listen to shuffled playlists. However , whenever a long track (I.e. More than 10-15 mins long ) is being played, t...

  • Casual Listener
  • Plan Free Country  Greece  Device Sony Xperia Z5 Compact  Operating System Android   My Question or Issue  I'm using Spotify free on my mobile to listen to shuffled...
  • olopis
  • Regular
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Behind the lyrics is not working

PlanFreeDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueThe "Behind the lyrics" function is not working, and either the "View artist" (when sliding up the song)I've tried to restart, reinstall, reconnect, and to turn the opti...

  • Newbie
  • Plan Free Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue The "Behind the lyrics" function is not working, and either the "View artist" (when sliding up t...
  • omarchiang
  • Newbie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play button does not play music on android auto

PlanPremiumCountry CanadaDevice Samsung Galaxy 9+Operating System Android Oreo My Question or IssueWhen using android auto, pushing play in the app does nothing. When I try to start playing on my phone, I can only hear the music when Waze gives direc...

  • Casual Listener
  • Plan Premium Country  Canada Device  Samsung Galaxy 9+ Operating System  Android Oreo   My Question or Issue When using android auto, pushing play in the app does n...
  • Katerina
  • Spotify Legend
  • 570 Views
  • 1 replies
  • 1 likes
  • 570 Views
  • 1 replies
  • 1 likes

Superuser Contribution Listening now notification

PlanPremiumCountry BrazilDeviceRedmi 4AOperating SystemAndroid 7.1Version8.4.70.666Sometimes in a day when I open the spotify app, I can't neither see the music player bar on the app or the notification music control. I can onl fix it by killing the ...

IMG_20180920_223816_771.jpg
  • Newbie
  • Plan Premium Country  Brazil Device Redmi 4A Operating System Android 7.1 Version 8.4.70.666 Sometimes in a day when I open the spotify app, I can't neither see the music player ...
  • Katerina
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open Daily Mixes on phone

I'm unable to access any of my Daily Mixes on my phone. It's fine on my desktop. When I try to open it on my phone I get "Sorry, something went wrong. Please give it another try." All the time, with all the mixes. I can play the music on the desktop,...

  • Newbie
  • I'm unable to access any of my Daily Mixes on my phone. It's fine on my desktop. When I try to open it on my phone I get "Sorry, something went wrong. Please give it another try." All the time, with ...
  • Katerina
  • Spotify Legend
  • 2452 Views
  • 1 replies
  • 0 likes
  • 2452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double click to skip track doesn't work on USB-C adapter/headphones

PlanPremium (Family)Country CanadaDeviceGoogle Pixel 2Operating SystemAndroid 9.0 My Question or Issue When I double click the headphone button, it pauses and resumes the music very fast, instead of skip to the next track. All the regular clear cache...

  • Gig Goer
  • Plan Premium (Family) Country  Canada Device Google Pixel 2 Operating System Android 9.0   My Question or Issue  When I double click the headphone button, it pauses and resum...
  • Guido
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 5 likes
  • 589 Views
  • 1 replies
  • 5 likes

Superuser Contribution Puse Spoti en modo off line, ya lo saqu茅, pero no lo reconoce el sistema!

Hola, cambi茅 spotify a modo off line y ahora no vuelve a online!!PlanPremiumCountryArgentina DeviceSamsung J2 PRIMEOperating System Android My Question or IssueSpotify no se cambia a modo online! Le cambi茅 la configuraci贸n, pero no se cambia. Tampoco...

  • Casual Listener
  • Hola, cambi茅 spotify a modo off line y ahora no vuelve a online!! Plan Premium Country Argentina  Device Samsung J2 PRIME Operating System  Android    My Question or Iss...
  • Peter
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Mi celular se reinicia cuando abro la aplicaci贸n en mi android.

Tengo un Samsung Galaxy J7 Prime de Metro PCS, tengo android 8.1, tengo Spotify Premium y cuando abro la aplicaci贸n en mi m贸vil este se traba y se reinicia. Ya prob茅 con otras aplicaciones y solamente sucede con Spotify. Por favor respondan porque es...

  • Newbie
  • Tengo un Samsung Galaxy J7 Prime de Metro PCS, tengo android 8.1, tengo Spotify Premium y cuando abro la aplicaci贸n en mi m贸vil este se traba y se reinicia.   Ya prob茅 con otras aplicaciones y...
  • 1064 Views
  • 0 replies
  • 3 likes
  • 1064 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Certains songs can't be played

There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?

  • Casual Listener
  • There are a few songs which i want to play but they are just gray and can be so, there is a way to listen them?
  • Katerina
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify radio station error android

PlanPremiumCountry UKDeviceOne Plus 1, Samsung S8Operating SystemAndroid Oreo My Question or IssueToday i had to reset my phones and reload my apps. All ok, restored all apps. Signed into Spotify and stated to douwnload my playlists into offline mode...

  • Casual Listener
  • Plan Premium Country  UK Device One Plus 1, Samsung S8 Operating System Android Oreo   My Question or Issue Today i had to reset my phones and reload my apps. All ok, restore...
  • Jemi
  • Spotify Legend
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing from notifications and issues on car bluetooth

Plan premium Country uk Device samsung galaxy s8 Operating System android 7.0 My Question or Issue up until the last week or so everything has been fine but spotify has suddenly disappeared from my notifications bar and, as a result, doesn't show the...

  • Casual Listener
  • Plan premium   Country uk   Device samsung galaxy s8   Operating System android 7.0     My Question or Issue   up until the last week or so everything has bee...
  • Guido
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

BUG with access to encrypted card after phone restart forces fetched content delete

PlanPremiumCountryPolandDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 IssueI have encrypted phone and also SD card.I set up Spotify to keep downloaded music on SD Card (encrypted).I turn on to download few playlists for offline usage so conten...

  • Newbie
  • Plan Premium Country Poland Device Samsung Galaxy S8 Operating System Android 8.0.0   Issue I have encrypted phone and also SD card. I set up Spotify to keep downloaded music on SD Ca...
  • 255 Views
  • 0 replies
  • 1 likes
  • 255 Views
  • 0 replies
  • 1 likes

Lost all my offline music - AGAIN

Dear Spotify,Spotify did it again. I am a premium user with 2000 offline songs at least. I like this service so much, I am relying on it for my entire music library, and I have less than 3 MP3 albums on my phones, only the few that are not available ...

  • Newbie
  • Dear Spotify, Spotify did it again. I am a premium user with 2000 offline songs at least. I like this service so much, I am relying on it for my entire music library, and I have less than 3 MP3...
  • YetAnotherUser
  • Casual Listener
  • 17034 Views
  • 101 replies
  • 30 likes
  • 17034 Views
  • 101 replies
  • 30 likes