Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
377230 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...
Plan Free/Premium Country Device Samsung Galaxy S7 Edge Andriod 8.0 My Question or Issue When searching, the art for a search result returned did not match the artist returned....
Spotify Legend
400 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueIn the "Ecoutés récemment" (recently listened to) section, the playlist with my saved tracks is named "Vous titres sauvegardés" (You saved tracks) instead of "Vos...
Plan Premium Country France Device Huawei P20 Pro Operating System Android My Question or Issue In the "Ecoutés récemment" (recently listened to) section, the playlist with my saved ...
288 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceMotorola z3Operating SystemAndroid OreoMy Question or IssueHi, on non-Spotify made playlists the first 10 or so songs keep playing over and over again, is there anything I can do? Is anyone else having this problem?
Plan Free Country United States Device Motorola z3 Operating System Android Oreo My Question or Issue Hi, on non-Spotify made playlists the first 10 or so songs keep playing over and over ag...
273 Views
0 replies
0 likes
PlanPremiumCountryItalyDeviceS10 +Operating SystemAndroid 9.0 "pie" My Question or IssueI use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because unfortunately there isn't an app yet.There's a method to show the album cov...
Plan Premium Country Italy Device S10 + Operating System Android 9.0 "pie" My Question or Issue I use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because...
3258 Views
0 replies
15 likes
Plan: PremiumCountry: USDevice: Moto ZOperating System: Android 8.0My Question or IssueI'm new to Spotify premium, and have found that it downloads huge amounts of data, and I can't use the internet at work. So, until I can download my Spotify librar...
Plan: Premium Country: US Device: Moto Z Operating System: Android 8.0 My Question or Issue I'm new to Spotify premium, and have found that it downloads huge amounts of data, and ...
Casual Listener
930 Views
2 replies
0 likes
The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...
The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...
Not applicable
8618 Views
15 replies
19 likes
PlanPremiumCountrySpainDeviceSamsung Galaxy S8Operating SystemAndrioid 9.0 "Pie" My Question or IssueOn my old phone, about a year ago, I always had the album/track artwork displaying as the wallpaper of my lockscreen, and I'm really missing that. I'...
Plan Premium Country Spain Device Samsung Galaxy S8 Operating System Andrioid 9.0 "Pie" My Question or Issue On my old phone, about a year ago, I always had the album/track artwork d...
Composer
2265 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...
Plan Premium Country Germany Device LG G5 Operating System Android My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt st...
Spotify Legend
1297 Views
1 replies
0 likes
PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...
Plan Free Country Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android My Question or Issue Daily mixes appear in my phone, but not in my tablet. The&n...
Casual Listener
719 Views
5 replies
0 likes
PlanPremiumCountryAustralia Device Samsung Galaxy 9Operating System Android Oreo, Windows 10,etc.) My Question or IssueHi all, How do you add your own music to your account? I've added some of my own music using my pc but on my phone, the songs are g...
Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android Oreo, Windows 10,etc.) My Question or Issue Hi all, How do you...
Regular
3675 Views
4 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or IssueThe made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app but couldn't find the option anywhere.
Plan Premium Operating System Android My Question or Issue The made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app...
Spotify Star
1812 Views
3 replies
0 likes
PlanPremiumIndia Device(Pixel 2 XL)Operating System(Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, no Artists or Albums appear under their respective tabs. Meanwhile, if you check...
Plan Premium India Device (Pixel 2 XL) Operating System (Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, n...
423 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueIf I search for an artist and open "all songs" and select the song I want to listen at. When the song has come to the end spotify just loop the selected s...
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0.0 My Question or Issue If I search for an artist and open "all songs" and select the song I want to l...
Spotify Legend
542 Views
1 replies
0 likes
PlanPremiumCountrySweden DeviceHuawei Y6 2018Operating SystemAndroid 8.0.0 My Question or IssueI have problems with downloading music. I have a 128 GB SD card that should be more than enough for the music i want to download to it. The download settin...
Plan Premium Country Sweden Device Huawei Y6 2018 Operating System Android 8.0.0 My Question or Issue I have problems with downloading music. I have a 128 GB SD card that sho...
325 Views
0 replies
0 likes
Premium Country India DeviceXiaomiOperating SystemAndroid Marshmallow My Question or IssueHi, i am a premium user from India. As soon as i got the news that spotify had just launched here i went straight to it, used it for a couple of days and then g...
Premium Country India Device Xiaomi Operating System Android Marshmallow My Question or Issue Hi, i am a premium user from India. As soon as i got the news that...
Composer
600 Views
1 replies
1 likes
As the picture there why i can't play the music in my spotify?
As the picture there why i can't play the music in my spotify?
Composer
812 Views
1 replies
0 likes
PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...
Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...
356 Views
0 replies
0 likes
After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs except do it manually for each songs, previously I only ne...
After the new update, when I delete my downloaded file (for example, an album, which automatically makes all songs from that album added to the Saved Song list), I cannot unsave all the songs e...
846 Views
0 replies
2 likes
Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with the car control keys instantly. now after the last update i...
Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with...
Casual Listener
2262 Views
4 replies
6 likes
