Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111210 Views

26 replies

3 likes

  • 111210 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223742 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223742 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580945 Views

79 replies

3 likes

  • 580945 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478325 Views

577 replies

40 likes

Account
Free
  • 478325 Views
  • 577 replies
  • 40 likes

Connecting to spotify.... in Android Notification

PlanFree/PremiumCountryRomaniaDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or IssueMy issue is that i can't connect my receiver YAMAHA R-N 803D to Spotify using the app developed by Yamaha, Music Cast,although i have done firmware...

Regular

Plan Free/Premium Country Romania Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue My issue is that i can't connect my receiver YAMAHA R-N 803D to Sp...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution SD Card Storage

Hi AllAfter the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8. The option to do so is available and I am able to select SD storage. It comes up with the option to press Ok. When I go back into the storage o...

Newbie

Hi All After the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8.    The option to do so is available and I am able to select SD storage. It com...

Guido

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution App

PlanStudentCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm probably posting this in the wrong place but is there a way to login to Hulu on a mobile app with spotify student account?

Newbie

Plan Student Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm probably posting this in the wrong place but is there a...

Guido

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Solved!! Can't access library artists

PlanPremiumCountrySwedenDeviceHuawei P Smart Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work if there are less than 100 songs, but not above. I just get to a black screen. It does...

Casual Listener

  Plan Premium Country Sweden Device Huawei P Smart     Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work ...

Billy-J

Spotify Star

2738 Views

4 replies

0 likes

  • 2738 Views
  • 4 replies
  • 0 likes

SPOTIFY AND WEAR OS 2.0

PlanPremiumCountryITALYDeviceHUAWEI WATCH 2 LTEOperating SystemWEAR OS 2.0 My Question or IssueHi all. I just received this new device. I'd like to use it for running, standalone, with spotify. Wich app i have to use? I dounloaded ed installed "Spoti...

Newbie

Plan Premium Country ITALY Device HUAWEI WATCH 2 LTE Operating System WEAR OS 2.0   My Question or Issue Hi all. I just received this new device. I'd like to use it for running, standa...

680 Views

0 replies

3 likes

  • 680 Views
  • 0 replies
  • 3 likes

Spotify doesn't work with headphones and earbuds

Plan:Premium Country:USA Device:Samsung J7 Spotify Version Installed:8.4.97.807 My Issue:When using any headphones or earbuds, Spotify keeps pausing, playing, and skipping tracks on its own. This usually happens when I place my phone in my pocket or ...

Newbie

Plan: Premium   Country: USA   Device: Samsung J7   Spotify Version Installed: 8.4.97.807   My Issue: When using any headphones or earbuds, Spotify keeps pausing, pla...

Nico

Community Legend

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried:deleting, clearing cache and data, restarting and reinstallingremoving all spotify files from within an...

Newbie

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried: deleting, clearing cache and data, restarting and...

Nico

Community Legend

1422 Views

1 replies

0 likes

  • 1422 Views
  • 1 replies
  • 0 likes

Daily mix not updating or increasing

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of various genres, i also tried logging again, and reinstal...

Newbie

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of vario...

1112 Views

0 replies

5 likes

  • 1112 Views
  • 0 replies
  • 5 likes

Downloaded Music Not Showing Up on Mobile App

PlanPremiumCountryUSADeviceSamsung S8+My Question or IssueI have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no artists downloaded and the songs section is non-existent. I only hav...

Newbie

Plan Premium Country USA Device Samsung S8+ My Question or Issue I have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no art...

1105 Views

0 replies

2 likes

  • 1105 Views
  • 0 replies
  • 2 likes

Notification bar on miui 10 isn't showing the reproduction controls

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" doesn't switch on. When I bought the phone the repr...

Newbie

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" ...

1224 Views

0 replies

1 likes

  • 1224 Views
  • 0 replies
  • 1 likes

Android app green loading cicle constantly appears... and other issues

PlanPremiumCountry United StatesDeviceHTC One M9Operating SystemAndroid 7 My Question or IssueIf I select a song to start play, then go to album view, and then tap the back button, the Android app gets stuck on a green loading circle screen. I have t...

Visitor

Plan Premium Country  United States Device HTC One M9 Operating System Android 7   My Question or Issue If I select a song to start play, then go to album view, and then tap the b...

Benyy

Newbie

4390 Views

5 replies

0 likes

  • 4390 Views
  • 5 replies
  • 0 likes

Solved!! Single repeat turning off.

PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid something (idk) My Question or IssueCan we keep repeat single on when i switch song? I usually listen to one song, then grow tired of it, then play another.I find it annoying to have to t...

Casual Listener

Plan Premium Country   Device Huawei P20 Pro Operating System Android something (idk)   My Question or Issue Can we keep repeat single on when i switch song? I usually listen to o...

dinomight

Spotify Star

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Saved albums appearing in my most recently played list do not work

PlanPremiumCountryMaltaDevice(iPhone 6s)Operating System(iOS 11) My Question or IssueHi Team I have noticed a number of very strange additions to the ios app, my "recently played" tracks will not open and play when offline even though they are saved ...

Newbie

Plan Premium Country Malta Device (iPhone 6s) Operating System (iOS 11)   My Question or Issue Hi Team    I have noticed a number of very strange additions to the ios app, ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Solved!! Spotify for Family won't allow downloads

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Casual Listener

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Nico

Community Legend

5458 Views

6 replies

0 likes

  • 5458 Views
  • 6 replies
  • 0 likes

Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Casual Listener

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...

Nico

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Newbie

  Plan Premium Country  Japan   Device Galaxy s9 Operating System Android    My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...

Nico

Community Legend

1884 Views

1 replies

0 likes

Bluetooth problems
Car
Galaxy S9
pauses
  • 1884 Views
  • 1 replies
  • 0 likes

The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

Newbie

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible.   When I load the podcast up on my p...

993 Views

0 replies

1 likes

Podcasts monkey cage
  • 993 Views
  • 0 replies
  • 1 likes

Cannot change music/start/pause music on Samsung Galaxy 9+ unless app is open on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI have not been able to change my music, start music or pause music via bluetooth unless the app is physically open on my phone. All bluetooth devices s...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I have not been able to change my music, start music or pause music via blue...

Bdpauley

Newbie

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

Casual Listener

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...

mosohodPeti

Composer

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Solved!! "Delete cache and saved data" not in my settings

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited StatesDeviceMoto G P...

Casual Listener

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and...

xoholo

Composer

2095 Views

3 replies

0 likes

  • 2095 Views
  • 3 replies
  • 0 likes