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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375991 Views

541 replies

34 likes

Account
Free
  • 375991 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7545 Views

0 replies

7 likes

  • 7545 Views
  • 0 replies
  • 7 likes

Offline saved songs list by artist

PlanPremiumCountry DeviceMoto g5Operating SystemAndroid 8.1.0 My Question or IssueI recently had an update that changed the "your library" page on the app. It looks good and all but it just does not work. My biggest problem is that I can't shuffle so...

Newbie

Plan Premium Country   Device Moto g5 Operating System Android 8.1.0   My Question or Issue I recently had an update that changed the "your library" page on the app. It looks good...

MokoMichel

Casual Listener

922 Views

1 replies

6 likes

  • 922 Views
  • 1 replies
  • 6 likes

Unable to dowload songs

PlanPremiumDeviceASUS Zenfone 3Operating SystemAndroid 8.0 My Question or IssueAfter being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the app and set download location to SD storage.Now whenever I try to downlo...

Newbie

Plan Premium Device ASUS Zenfone 3 Operating System Android 8.0   My Question or Issue After being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the ...

645 Views

0 replies

2 likes

  • 645 Views
  • 0 replies
  • 2 likes

Wifi Connection Lost Enable Streaming on celluar

PlanPremiumCountryUSDeviceGalaxy Watch (LTE, Verizon)Operating System My Question or IssueI just got a Galaxy Watch and connected it with my Galaxy S10. As soon as I'm out of Bluetooth range I get the message on the watch that reads "WIFI Connection ...

Casual Listener

  Plan Premium Country US Device Galaxy Watch (LTE, Verizon) Operating System     My Question or Issue I just got a Galaxy Watch and connected it with my Galaxy S10.  A...

diggitydawg510

Casual Listener

3343 Views

1 replies

0 likes

  • 3343 Views
  • 1 replies
  • 0 likes

Newest update but no design change

PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 8.0.0/EMUI 8.0.0) My Question or IssueWhy do i have the old spotify player design (look at the screenshot) and how can i change this?Everyone of my friends has the new design. By the...

Newbie

Plan Premium Country Germany Device (Huawei P10) Operating System (Android 8.0.0/EMUI 8.0.0)   My Question or Issue Why do i have the old spotify player design (look at the screenshot)...

nicocencini

Music Fan

616 Views

2 replies

5 likes

  • 616 Views
  • 2 replies
  • 5 likes

Android Auto sort

PlanPremium FamilyCountryUSADevicePixel 2XLOperating SystemAndroid 9.0 My Question or IssueWhen using the app on my phone, I have my lists sorted alphabetically. So when i look through albums, it's alphabetical by artist. But when using android auto ...

Newbie

Plan Premium Family Country USA Device Pixel 2XL Operating System Android 9.0   My Question or Issue When using the app on my phone, I have my lists sorted alphabetically.  So whe...

732 Views

0 replies

11 likes

  • 732 Views
  • 0 replies
  • 11 likes

There is no Made for You option in my spotify

There is no discover or made for you tab in my spotify library I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to say keep listening to the music you until spotify finds stuff fo...

Visitor

There is no discover or made for you tab in my spotify library   I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to ...

IrfanIntekhab

Newbie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Like / Dislike Simultaneously

PlanFree/PremiumCountry USADevice LGOperating System(Android) My Question or Issue When you both like and dislike on a song does that show you like the band, but not the song ?

Regular

  Plan Free/Premium Country  USA Device  LG Operating System (Android)   My Question or Issue   When you both like and dislike on a song does that show you like t...

BeatnikM

Regular

1796 Views

18 replies

0 likes

  • 1796 Views
  • 18 replies
  • 0 likes

Superuser Contribution Spotify keeps playing after i pause it

CountryU.S.DeviceSamsung Galaxy S8+QuestionSpotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

Newbie

Country U.S. Device Samsung Galaxy S8+ Question Spotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

923 Views

0 replies

1 likes

  • 923 Views
  • 0 replies
  • 1 likes

Can't use controls on lockscreen.

NotPlanPremiumCountryTunisiaDeviceNote 8Operating SystemAndroid 9 My Question or IssueHey community! After the pie update i just can't use the controls on the lock screen no more! It's buggy cause sometimes it works, but must of the times it doesn't....

Casual Listener

NotPlan Premium Country Tunisia Device Note 8 Operating System Android 9   My Question or Issue Hey community! After the pie update i just can't use the controls on the lock screen no ...

Zineturki

Casual Listener

3192 Views

4 replies

1 likes

  • 3192 Views
  • 4 replies
  • 1 likes

Keeps reverting to playing a list of songs I did not select....

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.

Casual Listener

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.   

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Can't play greyed songs.

PlanFreeCountry - India DeviceMoto X PlayOperating SystemAndroid 7.1.1 My Question or IssueI m not able to play greyed songs from playlist idk why, it shows "Playing" but seconds is always 0. There r lot of songs I mean 90% songs aren't playable from...

Visitor

Plan Free Country - India   Device Moto X Play Operating System Android 7.1.1   My Question or Issue I m not able to play greyed songs from playlist idk why, it shows "Playing" bu...

xoholo

Composer

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Spotify on speakers is broken

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...

Visitor

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...

xoholo

Composer

1053 Views

1 replies

0 likes

broken
bug
Glitch
Half
half way
halfway
mute
mutes
muting
Sony
Speakers
Spotify
SRS-XB10
  • 1053 Views
  • 1 replies
  • 0 likes

Downloading and downloading again

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Even if downloaded the playlists multiple times, in the following two days it redownloads my playlists as if I have infinite data.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy J7 Max Operating System Android     Even if downloaded the playlists multiple times, in the following two days it redownloads my ...

user-removed

Not applicable

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes

App keeps crashing

PlanPremiumCountryThe Netherlands DeviceSamsung galaxy S8Operating System Android Oreo 8.0 My Question or IssueSince a couple of hours my app keeps crashing. I play a song and open up the tab by clicking ^ and then the screen turns grey. The app will...

Newbie

  Plan Premium Country The Netherlands  Device Samsung galaxy S8 Operating System  Android Oreo 8.0   My Question or Issue Since a couple of hours my app keeps cra...

xoholo

Composer

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Android library has changed completely

Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my library is gone, and got replaced with a simplified ve...

Regular

Yesterday everything was fine. My Android library looked very similar to the Desktop version. I could go to Songs, pick an artist and listen to any song I saved. Today, for no apparent reason, my lib...

Loxer

Community Legend

1923 Views

5 replies

9 likes

  • 1923 Views
  • 5 replies
  • 9 likes

Renaming entries in the user’s library

PlanPremiumOperating SystemAndroid When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, while the library entrie...

Casual Listener

Plan Premium Operating System Android   When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Terrible new layout

PlanPremiumCountryUSADeviceS6Operating SystemAndroid My Question or IssueThe newest update has completely changed my app layout. All of my saved songs have been put into a new "liked songs" playlist. Ive lost most of my artists that are from the save...

Casual Listener

Plan Premium Country USA Device S6 Operating System Android   My Question or Issue The newest update has completely changed my app layout. All of my saved songs have been put into a ne...

jpandino

Regular

3034 Views

4 replies

21 likes

Horrible update
  • 3034 Views
  • 4 replies
  • 21 likes

Moving Spotify from Old Cellphone to New

Plan = PremiumCountry = USA DeviceOld Device - Samsung Note 3New Device - Samsung Note 9 Operating System = Android Oreo My Question or IssueMy client has Spotify on their Note 3 smartphone, and has downloaded literally thousands of songs, primarily ...

Visitor

Plan = Premium Country = USA   Device Old Device - Samsung Note 3 New Device - Samsung Note 9   Operating System = Android Oreo   My Question or Issue My client has Sp...

xoholo

Composer

1547 Views

5 replies

1 likes

Android
transfer
  • 1547 Views
  • 5 replies
  • 1 likes

Playing from a filtered search result not working properly

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueEverything seemed to work just very fine untill the recent update with the design changes, before I used to scroll a bit in my songs list so that the searc...

Newbie

Plan Premium Country Canada Device  Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Everything seemed to work just very fine untill the recent update wi...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes