Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

I can skip more than six songs

PlanFreeCountry ItalyDeviceSamsung J7 (I think)Operating SystemAndroid 8.1.0 My Question or IssueOk, first of all, it's a pain to log a bug, I don't even know if this is the right place to do so. But, here goes. This morning, I was able to skip more ...

Freonius
Newbie
Plan Free Country Italy Device Samsung J7 (I think) Operating System Android 8.1.0 My Question or Issue Ok, first of all, it's a pain to log a bug, I don't even know if this is...
2019-01-26 9:41:01 AM
218 Views
0 replies
1 likes

218 Views
0 replies
1 likes

Lost skips

Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, but now spotify has taken this away and stuck them ...

user-removed
Visitor
Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, ...
2019-01-26 5:56:29 AM
163 Views
0 replies
0 likes

163 Views
0 replies
0 likes

'See Discography' broken!

Premium.Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or IssueJust want to reiterate what others have said already. So we're now required to use a 'See Discography ' button to get beyond Popular Releases BUT ...

spaceburglar
Music Fan
Premium. Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or Issue Just want to reiterate what others have said already. So we're now required to use...
2019-01-18 1:20:45 PM
2019-01-26 1:39:23 AM
spaceburglar
Music Fan
1117 Views
4 replies
4 likes

1117 Views
4 replies
4 likes

ALL FILLED UP

PlanPremiumCountryUSA DeviceMoto Gen 3Operating SystemAndroid Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I've deleted a ton of albums. The strange thing is that it still lets me download p...

Travisismon
Casual Listener
Plan Premium Country USA Device Moto Gen 3 Operating System Android Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I'...
2019-01-25 10:08:09 PM
2019-01-25 10:37:30 PM
Travisismon
Casual Listener
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Spotify won't run at all

PlanFree/PremiumCountryUSA DeviceGoogle Nexus 7 (2013)Operating SystemAndroid 6.01 My Question or Issue Spotify version 8.4.91.837 was just installed to my device and it does not run at all. The app initially loads and displays the Spotify logo for a...

RolandSpencer
Gig Goer
Plan Free/Premium Country USA Device Google Nexus 7 (2013) Operating System Android 6.01 My Question or Issue Spotify version 8.4.91.837 was just installed to my device...
2019-01-25 9:48:34 PM
163 Views
0 replies
0 likes

163 Views
0 replies
0 likes

No IG Story sharing option version 2019

PlanFreeCountry UAEDeviceHuawei P9Lite,Operating SystemKirin, Android 7.0My Question or Issue I still don't have the IG Story sharing option. I yried to uninstall and reinstall both IG and Spotify and it stil doesn't work.

Sossyhigh
Newbie
Plan Free Country UAE Device Huawei P9Lite, Operating System Kirin, Android 7.0 My Question or Issue I still don't have the IG Story sharing option. I yried to uninstall ...
2019-01-25 9:07:31 PM
148 Views
0 replies
0 likes

148 Views
0 replies
0 likes

Samsung galaxy watch - automatically playing music

I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I last paused it. Is anybody else experiencing this iss...

Stotty575
Casual Listener
I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I la...
2019-01-25 8:40:58 PM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

queue button has gone with last update

PlanPremiumCountry ItalyDeviceOneplus 3tOperating Systemandroid My Question or IssueWith last update the queue button has gone, i cannot find it.

Luca_Vezzoli
Newbie
Plan Premium Country Italy Device Oneplus 3t Operating System android My Question or Issue With last update the queue button has gone, i cannot find it.
2019-01-24 4:53:24 PM
2019-01-25 8:15:39 PM
Loxer
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Premium settings are unvailable?

I have student premium, and have had for years. For some reason lately I have felt a difference in the way my music sounds, and it feels like my spotify is different. I go into my settings to find that many of my settings on my android spotify app sa...

danirose1341
Newbie
I have student premium, and have had for years. For some reason lately I have felt a difference in the way my music sounds, and it feels like my spotify is different. I go into my set...
2019-01-25 4:34:16 AM
2019-01-25 8:10:01 PM
Loxer
Community Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

Liking/Dislike in daily mixes don't appear when an artist uploaded video is playing

PlanPremiumDeviceHuawei Honor 8Operating SystemAndroid 7 My Question or Issue In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do not appear if there's an artist uploaded video. In the notification, the buttons app...

Ninjajc012
Regular
Plan Premium Device Huawei Honor 8 Operating System Android 7 My Question or Issue In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do...
2019-01-25 4:57:52 PM
2019-01-25 7:38:07 PM
Ninjajc012
Regular
276 Views
2 replies
0 likes

276 Views
2 replies
0 likes

How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blastt

PlanPremiumCountry UkDevice Honor 9Operating SystemAndroid My Question or IssueHow can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast

helenthearab
Casual Listener
Plan Premium Country Uk Device Honor 9 Operating System Android My Question or Issue How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast &...
2019-01-25 12:29:49 PM
2019-01-25 7:30:47 PM
Loxer
Community Legend
4184 Views
1 replies
0 likes

4184 Views
1 replies
0 likes

Alexa/Echo can't shuffle properly

PlanPremiumCountry UKDeviceAmazon Echo - latest generation)Operating Systemna My Question or Issue When I ask alexa to shuffle my library or a large playlist (I have one with over 3000 songs I often listen to), it only shuffles the first part (I reck...

Hoathy
Newbie
Plan Premium Country UK Device Amazon Echo - latest generation) Operating System na My Question or Issue When I ask alexa to shuffle my library or a large playlist (I hav...
2019-01-25 6:45:03 PM
229 Views
0 replies
2 likes

229 Views
0 replies
2 likes

Playlist search hidden and doesn't work how it used to

PlanPremiumCountry United KingdomDeviceSamsung Galaxy A5Operating SystemAndroid My Question or IssueIt used to be easy as pie to filter a playlist down to songs by just typing the artist name or anything else into the search box. Now it's hidden in t...

coultonluke
Casual Listener
Plan Premium Country United Kingdom Device Samsung Galaxy A5 Operating System Android My Question or Issue It used to be easy as pie to filter a playlist down to songs by just ...
2019-01-25 11:13:48 AM
2019-01-25 5:11:48 PM
coultonluke
Casual Listener
818 Views
2 replies
3 likes

818 Views
2 replies
3 likes

Shuffle library only shuffles a few artists

PlanPremiumCountryNetherlands DeviceSony Xperia XZ PremiumOperating SystemAndroid Pie My Question or IssueWhen I go Library -> Tracks -> Shuffle, most of the time not all tracks are shuffled, but only those of a few artists. It works more like "Give ...

wmterhaar
Casual Listener
Plan Premium Country Netherlands Device Sony Xperia XZ Premium Operating System Android Pie My Question or Issue When I go Library -> Tracks -> Shuffle, most of the tim...
2019-01-10 11:45:33 AM
2019-01-25 4:56:46 PM
steveandthesea
Casual Listener
449 Views
1 replies
3 likes

449 Views
1 replies
3 likes

Downloading an album messes up with my saved tracks

Hi, I use the "save" function (represented by a tick) to add the tracks I like to my Library. In an album for instance, I will tick the specific tracks I want to show up in my Library. Say I temporarily need to save some tracks offline for a flight f...

Pierrealex
Regular
Hi, I use the "save" function (represented by a tick) to add the tracks I like to my Library. In an album for instance, I will tick the specific tracks I want to show up in my Library.&...
2019-01-25 3:48:15 PM
180 Views
0 replies
0 likes

180 Views
0 replies
0 likes

Move downloaded Music to SD Card

PlanPremiumCountry DeviceAndroidOperating System My Question or Issue Hello,Some days ago i bought a new Android Radio (with Spotify App) for my car. Now I'd like to move all my downloaded songs from my computer to my radio. I have no possibility to ...

PalmenBirne
Newbie
Plan Premium Country Device Android Operating System My Question or Issue Hello, Some days ago i bought a new Android Radio (with Spotify App) for my car...
2019-01-25 12:45:20 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Android app starts playing after phone calls

PlanFreeCountry AustraliaDeviceSamsung Galaxy 9Operating SystemAndroid 8.0 My Question or IssueMy wife and I have started having an issue with SPotify where, unless we close the app completely, playback will often start after ending a phone call. Bot...

linxus
Newbie
Plan Free Country Australia Device Samsung Galaxy 9 Operating System Android 8.0 My Question or Issue My wife and I have started having an issue with SPotify where, unless we c...
2018-11-27 1:02:31 AM
2019-01-24 11:48:58 PM
SoftwareJock
Newbie
1428 Views
2 replies
0 likes

1428 Views
2 replies
0 likes

Listen Now button doesn't work

PlanFree/PremiumCountry DeviceHTC One M9Operating SystemAndroid 7.0 My Question or Issue When I receive album recommendations the Listen Now button does nothing, apart from seeing a visual depress. The Dismiss button works. Am I doing something wrong...

Pseudo68
Newbie
Plan Free/Premium Country Device HTC One M9 Operating System Android 7.0 My Question or Issue When I receive album recommendations the Listen Now button does nothing, ap...
2019-01-24 9:17:31 PM
120 Views
0 replies
0 likes

120 Views
0 replies
0 likes

No album art on Spotify

PlanPremium Country Netherlands DeviceSony Xperia F5121, 2016Operating SystemAndroid 8.0.0. My Question or IssueJust recently, the Spotify app won't show the artwork anymore, when playing the songs. I only see the standard grey illustration from Spot...

632
Newbie
Plan Premium Country Netherlands Device Sony Xperia F5121, 2016 Operating System Android 8.0.0. My Question or Issue Just recently, the Spotify app won't sh...
2019-01-11 12:05:26 AM
2019-01-24 9:04:27 PM
ShakimTheClown
Newbie
1239 Views
1 replies
2 likes

1239 Views
1 replies
2 likes

HELP! Trouble playing my Spotify

I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television.I am having a problem playing my songs on my main playlist in order. I tried making a new playlist... same problem. The shuffle is NOT on. What is happening is ...

RNRRT
Roadie
I play my premium Spotify with on my Samsung Galaxy 9 Plus and I cast it to my television. I am having a problem playing my songs on my main playlist in order. I tried making a new playlist......
2019-01-24 8:24:53 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

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