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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115210 Views

27 replies

4 likes

  • 115210 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231621 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231621 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591091 Views

79 replies

3 likes

  • 591091 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485580 Views

580 replies

42 likes

Account
Free
  • 485580 Views
  • 580 replies
  • 42 likes

Spotify keeps rebooting when changing songs

PlanPremiumCountryFinlandDeviceAcer Iconia A3-A20Operating SystemAndroid Kitkat 4.4.2 My Question or IssueAt least when playing music in playlist mode, Spotify restarts after a few song changes (swipes). Music stops, green spotify-logo appears on the...

Casual Listener

Plan Premium Country Finland Device Acer Iconia A3-A20 Operating System Android Kitkat 4.4.2   My Question or Issue At least when playing music in playlist mode, Spotify restarts after...

Nixeri

Casual Listener

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

How can I play these songs..

PlanFreeCountryRomania DeviceHuawei mate 20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I play these songs, is it just because they aren't available in my country or because they aren't released yet, for me..

Casual Listener

Plan Free Country Romania  Device Huawei mate 20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why can't I play these songs, is it just beca...

Nico

Community Legend

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

Artist Library Removed

PlanPremiumCountryU.SDevice Operating SystemAndroid My Question or IssueI've spent two years downloading songs I like. When I want to listen to music, I go to the artist I want to hear and listen to the songs I like by them that I've downloaded. I pr...

Newbie

  Plan Premium Country U.S Device   Operating System Android   My Question or Issue I've spent two years downloading songs I like. When I want to listen to music, I go to th...

twigleg2

Music Fan

2775 Views

5 replies

27 likes

  • 2775 Views
  • 5 replies
  • 27 likes

Android 9 keeps rebooting and loses downloads

Plag I have a Nokia 6.1 Rani running Android 9. two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots. Secondly when I go back to Spotify my downloads have gone and I have to redownload my playlist .only pa...

Casual Listener

Plag I have a Nokia 6.1 Rani running Android 9.  two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots.  Secondly when I go back to Spotify my ...

Tezza_uk

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Phone rebooting when launching spotify

hi,Android one - 9just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????

Casual Listener

hi, Android one - 9 just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????    

Tezza_uk

Casual Listener

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Shuffle Play doesn't shuffle correctly

I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd think the artists would play about the same amount of t...

Casual Listener

I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd thin...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

Trouble downloading podcasts

PlanPremiumDeviceHuawei NovaOperating SystemAndroid My Question or Issue Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs is no trouble and it isn't the internet connection. I still have enough space and less...

Newbie

  Plan Premium Device Huawei Nova Operating System Android   My Question or Issue   Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs...

957 Views

0 replies

0 likes

Podcasts
  • 957 Views
  • 0 replies
  • 0 likes

Solved!! Changing music while phone is locked - bluetooth and regular

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueSince the bluetooth car update came out I've been experiencing issues changing my music while my phone is locked. I can't change it from my lock screen ...

Newbie

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android   My Question or Issue Since the bluetooth car update came out I've been experiencing issues changi...

Nico

Community Legend

3410 Views

1 replies

0 likes

  • 3410 Views
  • 1 replies
  • 0 likes

Last updates lost tracks from my Library

Plan: PremiumCountry: ArgentinaDevice: Moto G5Operating System: Android In the last app updates, it lost tracks from my Library.Open an artist, and see Artist Profile, not my tracks from this artist, as old versions.What kind of library is this? I ma...

Music Fan

Plan: Premium Country:  Argentina Device:  Moto G5 Operating System: Android    In the last app updates, it lost tracks from my Library. Open an artist, ...

488 Views

0 replies

0 likes

library malfunction
  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover weekly and release radar

PlanPremiumCountryIndiaDevice(Samsung Galaxy S9)Operating System(Android Pie) My Question or IsRelease radar and discover weekly are not yet available. I have subscribed for Spotify premium since it's launch in India. Thanks in advance

Newbie

  Plan Premium Country India Device (Samsung Galaxy S9) Operating System (Android Pie)   My Question or Is Release radar and discover weekly are not yet available. I have subscri...

Jemi

Spotify Legend

2045 Views

1 replies

2 likes

  • 2045 Views
  • 1 replies
  • 2 likes

Superuser Contribution The new interface just doesn't make sense

PlanPremiumCountryUSADeviceSamsung S6 My Question or IssueThe new update has removed the single most useful feature from the library and on Spotify in general, namely the ability to curate personalized artist specific playlists just by saving the son...

Newbie

Plan Premium Country USA Device Samsung S6   My Question or Issue The new update has removed the single most useful feature from the library and on Spotify in general, namely the ability...

Jemi

Spotify Legend

1227 Views

1 replies

3 likes

saved music
Update
  • 1227 Views
  • 1 replies
  • 3 likes

Superuser Contribution Shuffle play active when not turned on

PlanPremiumCountryCanadaDeviceGalacy S9+Operating SystemLatest android My Question or IssueI have downloaded a spotify playlist and even some of my custom playlists are doing it. When i start the playlist i always play in continuous mode never use th...

Newbie

  Plan Premium Country Canada Device Galacy S9+ Operating System Latest android   My Question or Issue I have downloaded a spotify playlist and even some of my custom playlists a...

Jemi

Spotify Legend

1172 Views

1 replies

0 likes

  • 1172 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Discover Weekly] Like & Dislike Buttons fehlen

PlanPremiumCountryDeutschlandDeviceSony Xperia XZ2Operating SystemAndroid Pie9 Hallo zusammen,Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-Buttons weg. Statt dessen wird mir dort der Repeat- und Shuffle-Button angeze...

Regular

Plan Premium Country Deutschland Device Sony Xperia XZ2 Operating System Android Pie9   Hallo zusammen, Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-B...

Guido

Spotify Legend

1447 Views

1 replies

0 likes

  • 1447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constantly logged off requiring Spotify to be downloaded again

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemMost up to date SystemMy Question or IssueEveryday spotify stops working and says I'm offline and that I need to go online to log in. The only way of fixing this is to delete the app and ...

Newbie

  Plan Premium Country Canada Device  Samsung Galaxy 9 Operating System Most up to date System My Question or Issue Everyday spotify stops working and says I'm offline and that I ...

Jemi

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Podcasts stuck on downloading

Operating SystemAndroid OreoPhoneGoogle Pixel 1 My Question or IssueI'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been like this all day. I've tried Restarting my phone, reinstalling Spotify, deleting t...

Casual Listener

    Operating System Android Oreo Phone Google Pixel 1   My Question or Issue I'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been...

0cean

Casual Listener

5200 Views

2 replies

1 likes

  • 5200 Views
  • 2 replies
  • 1 likes

Superuser Contribution New spotify UI not showing

I got spotify premium yesterday and the latest UI doesn't show up, I still have the very old one.

Newbie

I got spotify premium yesterday and the latest UI doesn't show up,  I still have the very old one.  

Guido

Spotify Legend

2079 Views

3 replies

0 likes

  • 2079 Views
  • 3 replies
  • 0 likes

My spotify collapse every half an hour

PlanPremiumCountry DevicePoco f1Operating SystemAndroid My Question or IssueEvery half an hour while the spotify is playing music it collapse.

Newbie

  Plan Premium Country   Device Poco f1 Operating System Android    My Question or Issue Every half an hour while the spotify is playing music it collapse. 

Nico

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library is different now

PlanPremiumCountryBrazilDeviceMotorila G7 PlusOperating SystemAndroid P My Question or IssueRecently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus (Android Pie). I noticed that the app is tottaly different, and on my G5 I ...

Visitor

Plan Premium Country Brazil Device Motorila G7 Plus Operating System Android P   My Question or Issue Recently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus...

user-removed

Not applicable

1220 Views

6 replies

1 likes

  • 1220 Views
  • 6 replies
  • 1 likes

Issue connecting a YAMAHA R-N803D receiver to Spotify

I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done. My Question or IssueI have made firmware upgrade and the receiver is corectl...

Regular

I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done.  My Question or Iss...

2376 Views

0 replies

0 likes

  • 2376 Views
  • 0 replies
  • 0 likes

Connecting to spotify.... in Android Notification

PlanFree/PremiumCountryRomaniaDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or IssueMy issue is that i can't connect my receiver YAMAHA R-N 803D to Spotify using the app developed by Yamaha, Music Cast,although i have done firmware...

Regular

Plan Free/Premium Country Romania Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue My issue is that i can't connect my receiver YAMAHA R-N 803D to Sp...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes