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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118749 Views

27 replies

4 likes

  • 118749 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239500 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239500 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600347 Views

79 replies

3 likes

  • 600347 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492868 Views

581 replies

42 likes

Account
Free
  • 492868 Views
  • 581 replies
  • 42 likes

Superuser Contribution Albums not showing up in library but artist do.

.Planfamily PremiumCountryNetherlandsDeviceWiko Upulse lite Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSinds a couple of weeks a go suddenly when I click on certain artists in my library that i follow and saved (not d...

Newbie

. Plan family Premium Country Netherlands Device Wiko Upulse lite  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sinds a couple of weeks a ...

Guido

Spotify Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Local files won't play

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something,my issue is that some of my local files work and some don'tlike take this for exampleas you can see electric barbarella doesnt work, but the thing is a few days ...

Newbie

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something, my issue is that some of my local files work and some don't like take this for example as you can see ...

Mantisentil

Community Legend

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Solved!! Muting artists

My problem is that I don't have the feature allowing me to mute artists.I know it's available in my location, furthermore,people with Android also have it,nonetheless after thoroughly updating the app,the feature still isn't there.Any suggestions wha...

Newbie

My problem is that I don't have the feature allowing me to mute artists.I know it's available in my location, furthermore,people with Android also have it,nonetheless after thoroughly updating the ap...

Mantisentil

Community Legend

2074 Views

1 replies

0 likes

  • 2074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 1.2.15 vs 1.2.8 for Tizen / Samsung Watch

Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing. Some of Tizen users (Galaxy Watch, Gear Sport, Galaxy Active) received version 1.2....

Music Fan

Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing.    Some of Tizen use...

Guido

Spotify Legend

894 Views

1 replies

0 likes

tizen
TizenOS
Tizenplatform
  • 894 Views
  • 1 replies
  • 0 likes

Synchronized files no longer recognized

PlanPremiumCountryFrance DeviceSony xperia z3 compactOperating SystemAndroid 6.0.1 My Question or IssueIm using Spotify (currently version 8.4.97.807) on a Sony Xperia Z3 compact . This old phone do not have any SIM card, im using it for music and co...

Casual Listener

  Plan Premium Country France  Device Sony xperia z3 compact Operating System Android 6.0.1   My Question or Issue Im using Spotify (currently version 8.4.97.807) on a Sony ...

Franci77

Casual Listener

681 Views

1 replies

0 likes

synchronization
Troubleshooting
  • 681 Views
  • 1 replies
  • 0 likes

I cant see songs

PlanPremiumCountryTurkeyDevice(ASUS ZENFONE MAX)Operating System(Android 6.0.1) My Issue is when I click the singers(on my library or On all Singers part ) I cant see anything,I cant see Singer's songs,I saved songs but I cant see,I see Just a black ...

Newbie

Plan Premium Country Turkey Device (ASUS ZENFONE MAX) Operating System (Android 6.0.1)   My Issue is when I click the singers(on my library or On all Singers part ) I cant see anything,...

Nico

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

No filter and search bar on top of playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueIn previous releases, there was the easy to use filter-bar with sorting and search functionality on top of every playlist if swiped.That filter bar isn't ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue In previous releases, there was the easy to use filter-bar with sorting and se...

859 Views

0 replies

5 likes

  • 859 Views
  • 0 replies
  • 5 likes

Albums doesn't show

Plan Premium Country Taiwan Device Smartisan R1 Operating System Android 8.1.0 My Question or Issue I have installed Spotify Desktop (Mac)、iPad and Android, and I found if I save some songs, then these songs will appear in "Liked Songs" (Mac、iPad and...

Newbie

Plan Premium Country Taiwan Device Smartisan R1 Operating System Android 8.1.0 My Question or Issue I have installed Spotify Desktop (Mac)、iPad and Android, and I found if I save some songs, then the...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

getting my account on my phone

HelloI signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but it always connects with his. Any info appreciated on ...

Casual Listener

Hello I signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but ...

CH101

Casual Listener

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Android Spotify displays my username as numbers on song screen

PlanPremiumCountryJapan DeviceGoogle Pixel 3 XLOperating SystemAndroid Oreo My Question or IssueHi, so I've been having this issue for quite a while now, maybe more than a year.I used my Facebook account to sign up Spotify and I have the [Facebook Da...

Visitor

Plan Premium Country Japan   Device Google Pixel 3 XL Operating System Android Oreo   My Question or Issue Hi, so I've been having this issue for quite a while now, maybe mo...

648 Views

0 replies

0 likes

Android 9
  • 648 Views
  • 0 replies
  • 0 likes

Can't filter view saved songs by artists/search saved songs in new interface

PlanPremiumCountryBrazilDeviceAsus Zenfone 4Operating SystemAndroid 7.1.1 - Nougat My Question or IssueTwo days ago (April 30th), apparently my Spotify autoupdate to a new version (currently, 8.4.97.807) or simply a new interface. It seems like this ...

Casual Listener

Plan Premium Country Brazil Device Asus Zenfone 4 Operating System Android 7.1.1 - Nougat   My Question or Issue Two days ago (April 30th), apparently my Spotify autoupdate to a new ve...

felipe_trapt

Casual Listener

1307 Views

1 replies

1 likes

Filter songs
Search for a song expanded
viewing
  • 1307 Views
  • 1 replies
  • 1 likes

WiFi speaker starts working at home when listening to Spotify in car

PlanPremiumCountryUnited KingdomDevicesOne Plus 3T phone, Audio Pro 200 WiFi Speaker, BMW carOperating System(Android) My Question or IssueJust wondering if anyone can explain this rather odd issue I had yesterday!On Sunday morning I was listening to...

Regular

Plan Premium Country United Kingdom Devices One Plus 3T phone, Audio Pro 200 WiFi Speaker, BMW car Operating System (Android)   My Question or Issue Just wondering if anyone can explai...

796 Views

0 replies

0 likes

  • 796 Views
  • 0 replies
  • 0 likes

Solved!! My mobile did an automatic reset now i do not have premium

PPhello my mobile did an automatic reset. Now I tried to loggin in my account it worked, but premium is not working any moreI have an android deviceI tried to Install Spotify again, but nothing changed. Or shall I cancel the contract by email and boo...

Casual Listener

PPhello my mobile did an automatic reset. Now I tried to loggin in my account it worked, but premium is not working any more I have an android device I tried to Install Spotify again, but nothing c...

Nico

Community Legend

1345 Views

5 replies

0 likes

Premium
  • 1345 Views
  • 5 replies
  • 0 likes

[Android] Shuffle my saved/downloaded songs

I am referring to this idea which is already closed unfortunately so I cannot give an answer... It is stated that the library function has changed recently and in order to shuffle my saved or downloaded songs I have to 'like' them. The point is: I do...

Newbie

I am referring to this idea which is already closed unfortunately so I cannot give an answer... It is stated that the library function has changed recently and in order to shuffle my saved or downloa...

613 Views

0 replies

1 likes

Android
  • 613 Views
  • 0 replies
  • 1 likes

Wired Headphone button not working on lockscreen since Pie update

Plan PremiumCountryUSADeviceNote 9 Operating SystemPieMy IssueSince Pie update, if music is paused on lockscreen for more than 15 seconds, headset button loses function until phone manually unlocked and Spotify opened and play pressed in Spotify app.

Casual Listener

  Plan  Premium Country USA Device Note 9  Operating System Pie My Issue Since Pie update, if music is paused on lockscreen for more than 15 seconds, headset button loses fun...

bbrooksby

Casual Listener

936 Views

2 replies

0 likes

lockscreen
Note 9
Pie
wired headset
  • 936 Views
  • 2 replies
  • 0 likes

HUGE Battery drain on Samsung Galaxy S8

None of the below information is required. However, the more you DeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueSpotify absolutely murders my battery life for no discernable reason, over 10% in half an hour and I've found no f...

Newbie

None of the below information is required. However, the more you  Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Spotify absolutely murders my battery lif...

webbo

Regular

940 Views

1 replies

3 likes

  • 940 Views
  • 1 replies
  • 3 likes

Solved!! Music stops and app crashes when screen is off

PlanPremiumCountryFranceDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueThe music stops a few seconds after i change app or turn off the screen, then when i try to get back to the app it crashes.Thank you in advance for your help.

Casual Listener

Plan Premium Country France Device LG G6 Operating System Android 8.0.0   My Question or Issue The music stops a few seconds after i change app or turn off the screen, then when i try ...

Billy-J

Spotify Star

5564 Views

5 replies

0 likes

Crash
  • 5564 Views
  • 5 replies
  • 0 likes

Song not fond

PlanPremiumCountryIsrael DeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueI looking for song nf - on another level And It's not showing up

Visitor

  Plan Premium Country Israel   Device Huawei p20 pro Operating System Android 9   My Question or Issue I looking for song nf - on another level  And It's not showing...

kirashi

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Albums not loading quick

PlanPremiumCountry DeviceMoto Z2Operating SystemAndroid Oreo My Question or IssueThe albums take a long time to corrrectly load since the last update, only the albums. Playlist and almost everything works fine. I clean cache, re-install the app and e...

Regular

  Plan Premium Country   Device Moto Z2 Operating System Android Oreo   My Question or Issue The albums take a long time to corrrectly load since the last update, only the a...

Anthonyequisde

Regular

1270 Views

6 replies

0 likes

  • 1270 Views
  • 6 replies
  • 0 likes

Solved!! Song restarts every time Spotify is opened

PlanPremiumCountryUSADeviceEonon Android Car StereoOperating SystemAndroid 8.1My Question or IssueWhen I open the app, the song restarts instead of picking up where it left off. My other Android devices play the song from the last point played. Not a...

Casual Listener

  Plan Premium Country USA Device Eonon Android Car Stereo Operating System Android 8.1 My Question or Issue When I open the app, the song restarts instead of picking up where it left ...

songassistant

Composer

2776 Views

1 replies

0 likes

Song restart
  • 2776 Views
  • 1 replies
  • 0 likes