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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537548 Views

78 replies

3 likes

  • 537548 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442700 Views

565 replies

37 likes

Account
Free
  • 442700 Views
  • 565 replies
  • 37 likes

Problem with synced MP3s on Android

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet.Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in playlist, usually it skips to another "Spotify-based" song ...

Casual Listener

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet. Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in play...

Bittencourt

Spotify Star

2163 Views

9 replies

0 likes

  • 2163 Views
  • 9 replies
  • 0 likes

Android Notification Widget + Stopping Mid Song

My Question or IssuePremium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807 Hey everyone, so I realize that this has been happening for a while, but for some reason Spotify freezes with all notification widgets, include the andr...

Newbie

My Question or Issue Premium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807   Hey everyone, so I realize that this has been happening for a while, but for some reason S...

908 Views

0 replies

0 likes

Android
Crash
Galaxy
galaxy buds
gs9
Samsung
  • 908 Views
  • 0 replies
  • 0 likes

One daily mix for 5 days straight

PlanFreeCountryUSADeviceLg Stylo4 Operating SystemAndriod 8.1 My Question or IssueHi there!I am having some problems with the daily mix feature. I listen to my daily mixes more than other playlist on spotify. However for the past five days straight I...

Visitor

Plan Free Country USA Device Lg Stylo4  Operating System Andriod 8.1   My Question or Issue Hi there!I am having some problems with the daily mix feature. I listen to my daily mix...

dstnceswmer

Newbie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Mobile Not Loading Saved Artist Playlist (After Clean Reinstall and Removal of Offline Devices)

PlanPremiumCountryUSDeviceMoto Z Play My Question or IssueMore and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Heads songs) on my phone, it'll do the loading screen for a hot second and t...

Casual Listener

Plan Premium Country US Device Moto Z Play   My Question or Issue More and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Head...

TheMightyNerd

Casual Listener

845 Views

1 replies

0 likes

loading issues
saved artist
saved songs
  • 845 Views
  • 1 replies
  • 0 likes

My spotify will not download playlists although I'm a premium subscriber

I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems.The card is 'seen' by Spotify (after uninstalling and reinstall...

Newbie

I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems. The card i...

497 Views

0 replies

1 likes

  • 497 Views
  • 0 replies
  • 1 likes

Spotfiy plays on desktop when I want it to play in the car

PlanPremiumCountryCanadaDevicePixel 2XL, Windows DesktopOperating SystemAndroid Oreo, Android Auto My Question or IssueI use Spotify on Windows at work, all day. When I go home, I use Android Auto in the car to play Spotify. Quite often, I will have ...

Casual Listener

Plan Premium Country Canada Device Pixel 2XL, Windows Desktop Operating System Android Oreo, Android Auto   My Question or Issue I use Spotify on Windows at work, all day.  When I...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

"Add to Playlist" playlist sort

So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed. Just to clarify, it's not the playlists menu, it's...

Roadie

So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed....

Druppi

Casual Listener

1450 Views

1 replies

30 likes

  • 1450 Views
  • 1 replies
  • 30 likes

Volume fluctuates when changing apps or closing screen.

Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quieter and if I stop typing it gets louder. This happen...

Visitor

Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quiet...

1066 Views

0 replies

0 likes

  • 1066 Views
  • 0 replies
  • 0 likes

Streaming Issues

PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...

Casual Listener

Plan Premium Country US Device  Samsung Galaxy 9+ Laptop Operating System  Android Oreo, Windows 10   My Question or Issue For weeks now on and off I have been having is...

650 Views

0 replies

0 likes

Galaxy
Streaming Issue
  • 650 Views
  • 0 replies
  • 0 likes

Superuser Contribution Install Previous Version of Spotify

PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android   My Question or Issue How can I downgrade to a previous version of Spotify? I am currently on 8.4.95....

nicocencini

Music Fan

2945 Views

1 replies

9 likes

  • 2945 Views
  • 1 replies
  • 9 likes

Why does my Spotify profile say I have one public playlist when nothing shows up?

PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...

Newbie

Plan Premium Device LG K20v My Question or Issue When I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for...

607 Views

0 replies

0 likes

Playlists
  • 607 Views
  • 0 replies
  • 0 likes

Repeat song

PlanFreeCountryIndiaOperating System(Android Oreo My Question or IssueThe repeat track option doesn't show up on the mobile app. Hiw to fix it??

Newbie

Plan Free Country India Operating System (Android Oreo   My Question or Issue The repeat track option doesn't show up on the mobile app. Hiw to fix it??

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Song is not available.

PlanPremiumCountrySaudi ArabiaDevice( Samsung Galaxy note8)Operating System(Android Q) My Question or IssueThere are many songs that are not available. What should I do to let them be available?

Newbie

Plan Premium Country Saudi Arabia Device ( Samsung Galaxy note8) Operating System (Android Q)   My Question or Issue There are many songs that are not available. What should I do to le...

Mantisentil

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes

Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8     My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution I miss the button in the upper right corner of the main folder "Playlists"

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.2.2.0 My Question or IssueHello everybody, I miss the button in the upper right corner of the main folder "Playlists", where the option to sort the playlist...

Regular

Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.2.2.0   My Question or Issue Hello everybody, I miss the button in the upper right cor...

Irreversibler

Regular

6780 Views

8 replies

0 likes

  • 6780 Views
  • 8 replies
  • 0 likes

"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

Casual Listener

Plan Premium for Family Country  USA   Device Motorola Z Play   Operating System Android 8.0.0   My Question or Issue  My interface for the "Your Library" section...

kevdela

Newbie

2216 Views

3 replies

2 likes

  • 2216 Views
  • 3 replies
  • 2 likes

Solved!! Perpetual green loading circle when going back to currently playing artist in my library

PlanPremiumCountryUnited StatesDeviceMotorla G7Operating SystemAndroid 9Spotify Version8.4.96.953 My Question or IssueSo, I had this same issue on my HTC One M9 and Spotify support told me that they don't develop for Android 7 (the latest OS availabl...

Visitor

Plan Premium Country United States Device Motorla G7 Operating System Android 9 Spotify Version 8.4.96.953   My Question or Issue So, I had this same issue on my HTC One M9 and Spoti...

Monarch_Opera

Casual Listener

5706 Views

3 replies

0 likes

  • 5706 Views
  • 3 replies
  • 0 likes

Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

Newbie

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes