Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115210 Views

27 replies

4 likes

  • 115210 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231624 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231624 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591101 Views

79 replies

3 likes

  • 591101 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485587 Views

580 replies

42 likes

Account
Free
  • 485587 Views
  • 580 replies
  • 42 likes

downloaded songs get delated after any phone update

PlanPremium DeviceSamsung galaxy S9Operating Systemandroid 9 My Question or Issueevery time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloaded again. fix this annoyng issue please, it's impossible that ...

Regular

  Plan Premium   Device Samsung galaxy S9 Operating System android 9   My Question or Issue every time i update the S.O. of my phone all my songs saved on the SD card get del...

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

Cannot use Google Assistant on NVIDIA Shield

PlanPremium FamilyCountryUSADeviceNVIDIA Shield TVOperating SystemAndroid My Question or IssueWhen I try to use the google assistant to play music on my NVIDIA shield TV either directly through the remote or through one of my google home devices (hub...

Regular

  Plan Premium Family Country USA Device NVIDIA Shield TV Operating System Android   My Question or Issue When I try to use the google assistant to play music on my NVIDIA shield...

820 Views

0 replies

1 likes

  • 820 Views
  • 0 replies
  • 1 likes

Follow artists not working

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 pieSpotify Version 8.4.97.807 My Question or IssueI can't follow artists anymore, I press the follow button on any artist's page and it turns on the circle green and ...

Newbie

Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android 9 pie Spotify Version 8.4.97.807   My Question or Issue I can't follow artists anymore, I pres...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Downloads gone after reboot

PlanPremiumCountryGermanyDeviceMoto Z2 PlayOperating SystemAndroid 8.0, February patch My Question or IssueFor the last two versions, Spotify refuses to remember downloaded playlists. Songs synced from PC are shown as downloaded, but trying to play t...

Regular

Plan Premium Country Germany Device Moto Z2 Play Operating System Android 8.0, February patch   My Question or Issue For the last two versions, Spotify refuses to remember downloaded p...

Billy-J

Spotify Star

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Galaxy S9+ Crashes when using Spotify app

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid P My Question or IssueWhenever I open Spotify on my phone I can use it fine until my screen timesout. Then when I try to turn my screen back on it goes black, flahes, and then resta...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android P   My Question or Issue Whenever I open Spotify on my phone I can use it fine until my screen timesout. The...

yooc53

Casual Listener

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Spotify + Android Pie- app crashes, can't swap songs remotely, pausing songs

PlanPremiumCountry SwedenDeviceGalaxy s9+Operating SystemAndroid Pie My Question or Issue Issues are stated in the topic. The app crashes every now and then auto opens itself when it does. Music pauses every now and then. Seems to be related to the c...

Gig Goer

Plan Premium Country  Sweden Device Galaxy s9+ Operating System Android Pie   My Question or Issue  Issues are stated in the topic.   The app crashes every now and the...

yooc53

Casual Listener

5006 Views

13 replies

10 likes

  • 5006 Views
  • 13 replies
  • 10 likes

[Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Very High setting only applicable when listening throu...

Newbie

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Ver...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Podcasts and old android versions

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)?Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt have podcasts feature.

Casual Listener

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)? Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt...

buxlt

Casual Listener

2032 Views

1 replies

0 likes

  • 2032 Views
  • 1 replies
  • 0 likes

Battery drain even when not using spotify at all.

PlanFreeCountryIndiaDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueSpotify is consistanty leading the battery drain list but is also draining battery even when not in use at all (foreground or background).Please see attached sc...

Casual Listener

Plan Free Country India Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue Spotify is consistanty leading the battery drain list but is also draining battery e...

928 Views

0 replies

0 likes

  • 928 Views
  • 0 replies
  • 0 likes

Solved!! My library only has playlists and albums and looks different to what it should

PhoneSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Please help

Regular

Phone Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Please help

geraltofrivia78

Newbie

11038 Views

16 replies

11 likes

Android 8
phone
Samsung Galaxy S7 Edge
  • 11038 Views
  • 16 replies
  • 11 likes

Spotify Playing the Wrong Song

PlanFreeCountryCanada Samsung Galaxy S6Operating SystemAndriod My Question or IssueI'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on social media. I'm told that a user clicks on the link, goes through the hastle of ...

Newbie

Plan Free Country Canada   Samsung Galaxy S6 Operating System Andriod   My Question or Issue I'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on s...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Is there any way to make scrolling through a large playlist faster?

PlanPremiumCountryUSADeviceSamsung Galaxy note 9Operating SystemAndroid My Question or IssueThe scroll bar is so skinny especially with the curved edges that most phones have now days I always have a problem using it and normally end up just clicking...

Newbie

Plan Premium Country USA Device Samsung Galaxy note 9 Operating System Android   My Question or Issue The scroll bar is so skinny especially with the curved edges that most phones have...

1251 Views

0 replies

0 likes

  • 1251 Views
  • 0 replies
  • 0 likes

Andoid app search not working

PremiumCanadaSamsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. Basically search says 'Sorry, something went wrong' on all our phones (andro...

Newbie

Premium Canada Samsung S9 and LG G4/4   After trying all the various music streaming services, the kids settled on Spotify.  I signed up and unfortunately having a serious issue. &nbsp...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

Casual Listener

Plan Premium Country US of A   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue There is a song that keeps popping up on diferent radio stations ...

6Draak6

Casual Listener

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Can't Resume Spotify when phone is locked/ Spotify goes missing on Lock screen when paused

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10My Question or IssueNow sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the button on my earphones to pause/ resume music on Spotify. Now wh...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy S10 My Question or Issue Now sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the...

theprodigal

Newbie

3320 Views

3 replies

3 likes

  • 3320 Views
  • 3 replies
  • 3 likes

"Songs" missing from Library, Shuffle problems

PlanPremium (Family)CountryUKDeviceHuawei P20 LiteOperating SystemAndroid 8 My Question or IssueI've only noticed this in the last couple of days. I *used* to use Spotify by downloading all the albums/songs I liked, then going to Library => Songs, an...

Newbie

Plan Premium (Family) Country UK Device Huawei P20 Lite Operating System Android 8   My Question or Issue I've only noticed this in the last couple of days.   I *used* to use Sp...

user-removed

Not applicable

583 Views

1 replies

2 likes

  • 583 Views
  • 1 replies
  • 2 likes

Android Auto - only local media available?

PlanPremiumCountryGermanyDeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueVia Android Auto (not depending on the car, it even happens with only the AA-app opened) i am not able to stream media, i can only find local music.Using the bro...

Newbie

Plan Premium Country Germany Device Xiaomi Mi A1 Operating System Android 9   My Question or Issue Via Android Auto (not depending on the car, it even happens with only the AA-app open...

576 Views

0 replies

0 likes

android auto
Offline media
  • 576 Views
  • 0 replies
  • 0 likes

Samsung S8 Restart Downloaded Music gone from the Mirco SD

PlanPremiumCountryAustraliaDeviceS8Operating SystemAndroid Pie 9.0 My Question or IssueBeen having this probaly for at least a few weeks now.... when even i restart my phone my spotify change storage to the phone storage... my Mirco SD SanDisk Ultra ...

Regular

Plan Premium Country Australia Device S8 Operating System Android Pie 9.0   My Question or Issue Been having this probaly for at least a few weeks now.... when even i restart my phone ...

NinjaSniper85_

Regular

2091 Views

7 replies

0 likes

  • 2091 Views
  • 7 replies
  • 0 likes

Disable 'Connect' Feature request

Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone will play music remotely to my work laptop and also when I cl...

Visitor

Please add an option to disable spotify connect.   I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone w...

Nico

Community Legend

740 Views

1 replies

2 likes

  • 740 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Screen Gets Stuck On A Blank Loading Page

PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy S9Operating SystemAndroid 9 Pie My Question or IssueHello! My Spotify app gets stuck on a blank loading screen when navigating back to an album or playlist. This usually happens when going to the...

Casual Listener

Plan Free/Premium Country Philippines Device Samsung Galaxy S9 Operating System Android 9 Pie   My Question or Issue Hello! My Spotify app gets stuck on a blank loading screen when nav...

carlzacher

Casual Listener

1902 Views

2 replies

0 likes

  • 1902 Views
  • 2 replies
  • 0 likes