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Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
I listen to music constantly... I'm used to playing ripped mp3w from my insanely huge CD collection... Someone finally convinced me to pay for Spotify because it pays artists, excellent!!!.... But what about the consumer...? I work hard, very hard......
PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...
PlanPremiumCountry GermanyDeviceSamsung Galaxy s 9Operating SystemAndroid Oreo My Question or IssueSorry for my Englisch! Hi Im Moving From Napster and i Missing a Feature that i offen use, Is there a way to copy a Playlist to a New Playlist so i did...
PlanPremiumCountryUKDevice Samsung Galaxy 6My Question or IssueSpotify tells me I am offline and that no internet connection is available, although it was working fine yesterday. This happens intermittently. I have checked the Offline Mode setting. I...
Top level infoPlan: PremiumCountry: United KingdomDevice: LG G6Software version: v20c-234-20Operating System: Android 8.0.0Spotify version: 8.4.68.911 armV7 My Question or IssueThere are significant issues with the Spotify app on the LG G6, they rend...
PlanPremium DeviceVarious Operating SystemAndroid 7.1 /8.1 My Question or Issue Hi,I have issues with my sound quality recently. It seems to have started ~8 months ago, when there was a fourth quality setting introduced. I use an Android TV Box into ...
PlanPremiumCountryPhilippines DeviceVivo Y81Operating SystemAndroid 8.1 (Oreo based on Funtouch OS 4.0) My Question or IssueAfter I updated my phone and downloaded songs my entire spotify app doesnt respond pls fix because I still have alot of days i...
PlanPaidCountryUS DeviceOnePlus6Operating SystemAndroid Oreo My Question or Issue The Spotify app thinks I'm offline every time I search for music. Both wifi and mobile data produce the same result and I can say with 100% certainty that I'm online.
None of the below information is rPlanPremiumCountry CanadaDevice Operating SystemAndroid My Question or Issue So I got premium family and added all my family members. I was helping my dad set up his Spotify account and it won't let him download or f...
PlanFreeCountry United StatesDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or Issue I understand that for the past few years it has been more about removing features, but is it just me or have folders disappeared from the Android app?...
PlanPremiumCountry UKDevice(LG G6)Operating System(Android Oreo,)My Question or IssueThe Android app on Oreo is a complete disaster, and I'm on the edge of moving to another provider. These are some of the comprehensive list of problems: - Google OK ...
PlanPremiumCountry UKDevice(Samsung Galaxy 9)Operating SystemAndroid My Question or Issue Since a couple of weeks / months I can't properly access freakonomics radio podcasts anymore . This is very weird as all other podcasts I usually listen to rema...
Hi CommunitySeems like the Spotify appy got stuck in offline mode on my OnePlus X. I switched it to OFFLINE for a 2 week trip to France, in order to be able to listen to some offline content without accidentaly getting into data roaming. At a certain...
PlanPremiumCountry TurkeyDeviceXperia XAOperating SystemAndroid 7.0 My Question or IssueWhen i try use spotify whitout internet my downloaded song wans't show up so i clear the data and reinstall spotify. Right now when i try to use spotify whitout i...
PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When listening to my own playlists, it shows my long system-generated username behind my playlist. It is very ugly to look at and I think it should atleast ...
PlanPremiumCountryIrelandDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid Oreo (8.0.0)App version 8.4.68.911 armV7 My Question or Issue Hello,Sometime the App just overlap the interface and make it impossible to use.You can still scroll up or down ...
PlanPremiumCountry USADeviceMoto G6Operating SystemAndroid Oreo My Question or Issue I have the Google Clock app set up to use Spotify as an alarm but on a handful of occasions it has said it can't connect to Spotify. When I look at my phone after st...
PlanPremiumCountryGermanyDeviceOnePlus 3Operating SystemAndroid 8 My Question or IssueSince months I can´t connect to Sonos with the Spotify Android app. In the connect section I don´t see the Sonos devices. If I connect via the Windows App there is ...
PlanPremiumCountryEngland DeviceMotorola Moto GOperating SystemAndroid My Question or IssueSpotify doesn't always start with my DAC (Via 'on the go' USB Cable) - sometimes it just works perfectly - other times it won't start'
PlanPremiumCountry AustraliaDeviceGalaxy s8 plusOperating SystemAndroid oreo My Question or Issue How to turn off the BTL???Even i turn off it from the optionIt is still showing to me the BTL automaticallyI don't wanna see the useless content otherwi...