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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203110 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203110 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548109 Views

78 replies

3 likes

  • 548109 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455802 Views

571 replies

38 likes

Account
Free
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  • 38 likes

How to download a compilation album without saving it into my library?

PlanPremiumCountryVietnamMy Question or IssueI want to only download the Greatest Hits by Queen but it keeps saving the whole album into my library.

Newbie

Plan Premium Country Vietnam My Question or Issue I want to only download the Greatest Hits by Queen but it keeps saving the whole album into my library. 

jsannn

Community Legend

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
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[Partnerships] Samsung Gear Support - Tizen 4.0.0.2 upgrade Spotify disappears

Plan: Spotify PremiumCountry: Iceland Device: Samsung Gear Sport S3. Tizen 4.0.0.2Hi,After the new Tizen version 4.0.0.2 upgrade installed on my Samsung Gear Sport S3 (connected with Samsung S9), the Spotify app was deleted from the Gear and is also ...

Newbie

Plan: Spotify Premium Country: Iceland  Device: Samsung Gear Sport S3. Tizen 4.0.0.2 Hi, After the new Tizen version 4.0.0.2 upgrade installed on my Samsung Gear Sport S3 (connected with Sam...

robinkeski

Casual Listener

1050 Views

2 replies

3 likes

  • 1050 Views
  • 2 replies
  • 3 likes

Massive battery drain

I've read topics about this already, but they are old for over years and still this haven't been fixed? I saw that it's some kind of 'Spotify Connect' service that drains it so much but, force stopping in settimgs appareantly fixes this but only when...

Casual Listener

I've read topics about this already, but they are old for over years and still this haven't been fixed? I saw that it's some kind of 'Spotify Connect' service that drains it so much but, force stoppi...

olsarxd

Casual Listener

997 Views

2 replies

2 likes

  • 997 Views
  • 2 replies
  • 2 likes

How to sync an existing offline song playlist list to Spotify

Hi,I have few offline songs that has been copied from a CD that I bought on to my mobile. How can I create a playlist of those songs so that I can listen to them in Spotify online. I know I can play each one of them, then do Shazam and connect Shazam...

Casual Listener

  Hi, I have few offline songs that has been copied from a CD that I bought on to my mobile. How can I create a playlist of those songs so that I can listen to them in Spotify online. I know I...

SV248

Casual Listener

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Equalizer missing in Android 9

I updated my phone to Android 9 and equalizer disappeared from Spotify. How do I get it back? I'm running Nokia 5 in Czech republic.

Casual Listener

  I updated my phone to Android 9 and equalizer disappeared from Spotify. How do I get it back? I'm running Nokia 5 in Czech republic. 

MVRV

Casual Listener

1180 Views

1 replies

0 likes

  • 1180 Views
  • 1 replies
  • 0 likes

Spotify doesn't recognize microSD

I have read all the forums and blog posts on how to trick Spotify to recignize micro SD for offline storage.https://community.spotify.com/t5/Android/SD-card-isn-t-being-recognized-by-spotify/m-p/4559002?advanced=false&collapse_discussion=true&q=micro...

Newbie

I have read all the forums and blog posts on how to trick Spotify to recignize micro SD for offline storage. https://community.spotify.com/t5/Android/SD-card-isn-t-being-recognized-by-spotify/m-p/45...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 10 seconds with Android P adaptive battery on

PlanpremiumCountryNZDevicePixel 2XLOperating SystemAndroid Pie My Question or IssueHi there, first time user here. sorry if this has been posted before.I've just starting using the pixel 2xl with adaptive battery on, and noticed Spotify will randomly...

Newbie

Plan premium Country NZ Device Pixel 2XL Operating System Android Pie    My Question or Issue Hi there, first time user here. sorry if this has been posted before. I've just star...

821 Views

0 replies

0 likes

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Songs skipping after 15/20 seconds

Plan PremiumCountryUkDeviceGalaxy pro tablet A Android Hi, I hope someone can help me, my issue is that only 20 seconds of a song will play before skipping into another, I never hear a full song. I've tried turning off and on plenty of time and I've ...

Newbie

  Plan Premium Country Uk Device Galaxy pro tablet A    Android   Hi, I hope someone can help me, my issue is that only 20 seconds of a song will play before skipp...

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

Music stops playing when my screen is off

After my screen is off for about a minute or so the music pauses. Anyone able to help me out with this?

Newbie

After my screen is off for about a minute or so the music pauses. Anyone able to help me out with this?

470 Views

0 replies

0 likes

  • 470 Views
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Superuser Contribution Crossfade in Club Beats Playlist

PremiumCountryGermanyDeviceSamsung Galaxy 9Operating SystemAndroid P (9) My Question or IssueWhen I am turning off the crossfade Feature, Spotify use it nevertheless in the playlist: Club Beats. So the songs do not play to their end.

Newbie

Premium Country Germany Device Samsung Galaxy 9 Operating System Android P (9)   My Question or Issue When I am turning off the crossfade Feature, Spotify use it nevertheless in the pla...

Guido

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Affichage de la bibliothèque

PlanPremium FamilyCountryFranceDeviceHuawei P20 LiteOperating SystemAndroid 8.0.0Spotify version : 8.4.97.807 My Question or IssueBonjour à tous, J'ai un problème d'affichage sur ma bibliothèque depuis quelque temps : les artistes présents sont uniqu...

Newbie

  Plan Premium Family Country France Device Huawei P20 Lite Operating System Android 8.0.0 Spotify version : 8.4.97.807   My Question or Issue Bonjour à tous,   J'ai un p...

1273 Views

0 replies

1 likes

  • 1273 Views
  • 0 replies
  • 1 likes

Previously available album is greyed out and unsearchable

PlanPremiumMobile phoneSamsung Galaxy S8Operating SystemAndroid My Question or IssueI have been using premium for family for about 4 months and is great so far. But I've come across an issue that has been annoying me a bit right now and that is, an a...

Visitor

Plan Premium Mobile phone Samsung Galaxy S8 Operating System Android   My Question or Issue I have been using premium for family for about 4 months and is great so far. But I've come acr...

Dankhound

Newbie

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Spotify takes me out

Hi, I'm running the Spotify app on Android Pie, but this also happened on Oreo and Nougat. I like to download my playlists and then turn on offline mode to avoid using data plan. But after a time letting app closed, not like days, but just hours, whe...

Casual Listener

Hi, I'm running the Spotify app on Android Pie, but this also happened on Oreo and Nougat.   I like to download my playlists and then turn on offline mode to avoid using data plan. But after a...

391 Views

0 replies

0 likes

  • 391 Views
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Who's the genius who removed the "Filter" option and replaced it with "Find In Playlist"?

I mean, you must have a good reason to remove a practical and ergonomical feature like the Filter and replace it with a quasi-hidden bummer now called Find In Playlist. Before it only took a swipe-down to be absle to find a song within a Spotify play...

Newbie

I mean, you must have a good reason to remove a practical and ergonomical feature like the Filter and replace it with a quasi-hidden bummer now called Find In Playlist.    Before it only ...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Galaxy S9+ EQ problems

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueThis never happened on my Galaxy S7, but I recently got my new S9+ and have found that when I start Spotify, my custom EQ doesn't 'activate' until I g...

Regular

Plan Premium Country Australia Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue This never happened on my Galaxy S7, but I recently got my new S9+ and hav...

474 Views

0 replies

0 likes

  • 474 Views
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Android tablet issues

I have all my songs downloaded, but when I go to my library, then artists, then select an artist no songs show up at all.i have uninstalled Spotify, reinstalled, redownloaded all my music and it’s still presenting with the same issue, any advice?Plan...

Newbie

I have all my songs downloaded, but when I go to my library, then artists, then select an artist no songs show up at all. i have uninstalled Spotify, reinstalled, redownloaded all my music and it’s ...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Solved!! Galaxy S10 - App Won't Login

PlanPremiumCountryUSDeviceSamsung s10Operating SystemAndroid Pie Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I log in, the app shuts down. If I enter the wrong password, it alerts me of ...

Regular

Plan Premium Country US Device Samsung s10 Operating System Android Pie   Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I l...

satt_mereno

Regular

4324 Views

2 replies

1 likes

  • 4324 Views
  • 2 replies
  • 1 likes

Problem with synced MP3s on Android

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet.Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in playlist, usually it skips to another "Spotify-based" song ...

Casual Listener

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet. Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in play...

Bittencourt

Spotify Star

2205 Views

9 replies

0 likes

  • 2205 Views
  • 9 replies
  • 0 likes

Android Notification Widget + Stopping Mid Song

My Question or IssuePremium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807 Hey everyone, so I realize that this has been happening for a while, but for some reason Spotify freezes with all notification widgets, include the andr...

Newbie

My Question or Issue Premium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807   Hey everyone, so I realize that this has been happening for a while, but for some reason S...

927 Views

0 replies

0 likes

Android
Crash
Galaxy
galaxy buds
gs9
Samsung
  • 927 Views
  • 0 replies
  • 0 likes

One daily mix for 5 days straight

PlanFreeCountryUSADeviceLg Stylo4 Operating SystemAndriod 8.1 My Question or IssueHi there!I am having some problems with the daily mix feature. I listen to my daily mixes more than other playlist on spotify. However for the past five days straight I...

Visitor

Plan Free Country USA Device Lg Stylo4  Operating System Andriod 8.1   My Question or Issue Hi there!I am having some problems with the daily mix feature. I listen to my daily mix...

dstnceswmer

Newbie

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes