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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Changing playback device

Hi.I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it.I've had a look but couldnt find anyone else with the same iss...

Newbie

Hi. I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it. I've ha...

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Share on Instagram Stories

PlanPremium CountryTurkey DeviceHTC 10 Operating SystemAndroid Oreo My Question or IssueWhenever I try to share a song in my Instagram Stories, when I tap on the share option, I never get the Share on Instagram Stories option. And needles to say, the...

Casual Listener

Plan Premium   Country Turkey   Device HTC 10   Operating System Android Oreo   My Question or Issue Whenever I try to share a song in my Instagram Stories, when...

glassedguy07

Casual Listener

283 Views

1 replies

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Songs Greyed Out on Phone - Work on Desktop Version

Spotify Desktop - Windows 10.LG G6 w/ Spotify App.Both logged into same network.Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the songs are showing up on my phone, they are greyed out. I searched t...

Newbie

Spotify Desktop - Windows 10. LG G6 w/ Spotify App. Both logged into same network. Windows firewall set to allow Spotify to upload/download.   Songs play fine on desktop, but although the s...

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Spotify spanning Waze ads

Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a client, there are other options s that won't **bleep** me off....

Casual Listener

Please stop spamming me to connect Waze.  I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days.  Get your stuff together or you're gonna lose a...

471 Views

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Data saver option will not turn off

PlanPremiumCountry SwitzerlandDeviceLg V30Operating SystemAOSPextended Hello there,i contacted the support for this issue and had a little chat. But they weren't quite able to help me, other than telling me things that i dont know and can understand....

Newbie

  Plan Premium Country  Switzerland Device Lg V30 Operating System AOSPextended   Hello there, i contacted the support for this issue and had a little chat. But they weren't...

637 Views

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Remove Top Podcasts From Home Screen

PlanPremiumCountry USADeviceSamsung Galaxy 9 NoteOperating SystemAndroid Oreo My Question or Issue I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Note Operating System Android Oreo   My Question or Issue   I cannot find a way to remove, either selectively or compl...

3354 Views

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Can not share on facebook!

PlanPremiumCountry Slovakia DeviceSony Xperia Operating System(iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebook. Can this fix be corrected?

Roadie

Plan Premium Country  Slovakia  Device Sony Xperia  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   In the long run, I can not share my playlist on facebo...

288 Views

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Re: Car view for Android users

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify. Might be worth looking in too.

Casual Listener

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify.  Might...

BuFFalObuyer2

Casual Listener

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Add a "Releases" button to mobile?

It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect. Right now the only way I know of to find a particular release of an album is...

Casual Listener

It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect.   Right now the on...

pdbrantley

Casual Listener

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2 replies

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Local files won't play on cellphone

PlanPremiumCountry GermanyDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo, My Question or IssueHi, I am using Spotify for quite a while now and never had any problems.But since last week I can't play my local files on my mobile device. I down...

Visitor

Plan Premium Country  Germany Device Samsung Galaxy Note 8 Operating System Android Oreo,   My Question or Issue Hi, I am using Spotify for quite a while now and never had ...

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The genre radio stations do not show up on ipad

I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz and s...

Casual Listener

I am using an ipad with iOS 12.3. Since last Saturday none  of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but n...

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Notification shows wrong track on Android

PlanFreeCountryGermanyDevicePixel 3Operating SystemAndroid 9 My Question or IssueDuring streaming to a Chromecast Audio, after a few track, both the notification and the in-app screen show different tracks which are currently playing. I have to refre...

Casual Listener

Plan Free Country Germany Device Pixel 3 Operating System Android 9   My Question or Issue During streaming to a Chromecast Audio, after a few track, both the notification and the in-a...

guerda

Casual Listener

803 Views

1 replies

1 likes

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Spotify gets black screen and crashes

DeviceHuawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. This happens every time when I play a playlist. Sometimes immediately w...

Casual Listener

Device Huawei P20 Pro   My Issue  Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. Th...

Hysnn

Casual Listener

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2 replies

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Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

Music Fan

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates?   A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...

yetixhunting

Casual Listener

5235 Views

3 replies

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cant hear song on my phone

hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :SPlanPremiumCountry: DenmarkDeviceSamsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...

Casual Listener

hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :S Plan Premium Country: Denmark Device Samsung Galaxy 9) Operating Sy...

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Superuser Contribution Downloading 0 of 1 notification won't go away

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid Pie My Question or Issue A notification keeps showing up saying "Downloading 0 of 1...." every time I connect to WiFi. It can't be dismissed and just won't go away. I'm also convinced this...

Newbie

Plan Premium Country UK Device Google Pixel Operating System Android Pie   My Question or Issue  A notification keeps showing up saying "Downloading 0 of 1...." every time I conne...

HereForThePods

Visitor

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11 replies

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problem with data server

PlanPremiumCountry HongKongDeviceNokia 7plusOperating SystemAndroid Oreo My Question or Issuei can't set the data server to off.when i set it off,it will set to on again when i slide down the screen to view the other setting.

Newbie

Plan Premium Country  HongKong Device Nokia 7plus Operating System Android Oreo   My Question or Issue i can't set the data server to off.when i set it off,it will set to on...

264 Views

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Problems with my account on a huawei mate 9 pro

PlanPremiumCountrySweden DeviceHuawei mate 9 ProOperating SystemAndroid™ 7.0 My Question or IssueI have been a subscripted listener for about 5 years and never really had any huge problems with spotify's app. But recently its been bugging a little to...

Newbie

Plan Premium Country Sweden  Device Huawei mate 9 Pro Operating System Android™ 7.0   My Question or Issue I have been a subscripted listener for about 5 years and never really ha...

291 Views

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Dopo aggiornamento applicazione, non riesco piu' a visualizzare i profili

Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde di caricamento in corso ma non apre nulla.

Newbie

   Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde...

357 Views

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Constant Download Notifcation

PlanFreeCountry USADeviceZTE V8 Blade Pro (Model Z978)Operating SystemAndroid 6.0.1 My Question or Issue For the past month, Spotify has been giving me a constant Downloading notifcation usually 0% for 0/1 items. I never have been a premium member so...

Newbie

Plan Free Country  USA Device ZTE V8 Blade Pro (Model Z978) Operating System Android 6.0.1   My Question or Issue  For the past month, Spotify has been giving me a constant D...

253 Views

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1 likes

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