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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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  • 7 likes

Made for You still not working after 6 days on both phone and laptop

PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...

Newbie

Plan Premium Country U.S.   Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10   My Question or Issue  The Made for You tab is empty and says "Keep li...

322 Views

0 replies

0 likes

  • 322 Views
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+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

Newbie

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
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How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

Casual Listener

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...

Loxer

Community Legend

487 Views

2 replies

5 likes

  • 487 Views
  • 2 replies
  • 5 likes

Artists tab now just followed artists

PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...

Regular

Plan Free/Premium Country     My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...

Loxer

Community Legend

340 Views

1 replies

1 likes

  • 340 Views
  • 1 replies
  • 1 likes

My spotify library layout suddenly changed

(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...

Visitor

(Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...

Loxer

Community Legend

3659 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Lost all my songs! And navigating is **bleep** now

PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...

Newbie

Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...

Loxer

Community Legend

344 Views

1 replies

3 likes

  • 344 Views
  • 1 replies
  • 3 likes

Sharing to Instagram Story Not Working

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Casual Listener

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Rules10

Casual Listener

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Songs unavialble

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueMany songs are unavailable for my spotify account like those of Linkin Park and many others.And also when I tried changing my location to USA in order to get tho...

Newbie

Plan Free Country India Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Many songs are unavailable for my spotify account like those of Linkin Park and many ...

dregnor

Visitor

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Spotify randomly plays to a device I've never heard of

PlanPremiumCountryUSADeviceGoogle Pixel 2xlOperating SystemAndroid Pie My Question or IssueCompletely at random Spotify will change to a device I've never heard of, it also changes the track at the same time. This can happen while listening on my pho...

Visitor

Plan Premium Country USA Device Google Pixel 2xl Operating System Android Pie   My Question or Issue Completely at random Spotify will change to a device I've never heard of, it also c...

242 Views

0 replies

0 likes

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Spotify Premium Ads

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped sucking you own d*cks by having three premium ads ...

Visitor

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped...

334 Views

0 replies

0 likes

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Albums from library not showing up

PlanPremiumCountryBrazilDeviceAsus Zenfone 5 Selfie LiteOperating SystemAndroid Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists, informs all of my downloaded and saved songs, but when I try to open some artists,...

Newbie

Plan Premium Country Brazil Device Asus Zenfone 5 Selfie Lite Operating System Android Nougat 7.1.1   My Question or Issue   When I open my app, it shows all of my saved artists,...

695 Views

0 replies

1 likes

  • 695 Views
  • 0 replies
  • 1 likes

Store offline music on the external SD card on andriod

PremiumCountrySlovakiaDeviceLenovo K5 NoteOperating SystemAndroid 5.1 (Lollipop)Spotify Version 8.4.97.807 My Question or IssueI want to store all of the music into my SD card so I can save room on my internal storage. I tried reinstall spotify more ...

Visitor

Premium Country Slovakia Device Lenovo K5 Note Operating System Android 5.1 (Lollipop) Spotify Version 8.4.97.807    My Question or Issue I want to store all of the music into my S...

286 Views

0 replies

0 likes

  • 286 Views
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  • 0 likes

No connection, when searching for songs

PlanPremiumCountrySlovakiaDeviceOnePlus OneOperating SystemAndroid Nugat My Question or IssueSince a few months back I haven't been able to search for any songs. It always that I don't have internet connection. I tested it on multiple wifis, data, re...

Visitor

    Plan Premium Country Slovakia Device OnePlus One Operating System Android Nugat   My Question or Issue Since a few months back I haven't been able to search for any son...

gianlucadr

Gig Goer

703 Views

2 replies

1 likes

no connection
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Android Library blank except one artist

PlanPremiumCountryUSDeviceSamsung Galaxy 8My Question or IssueI had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a new one. I found out that you can save all your music to a playlis...

Visitor

Plan Premium Country US Device Samsung Galaxy 8 My Question or Issue I had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a n...

322 Views

0 replies

0 likes

  • 322 Views
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Spotify on Xperia Z3 Compact

PlanPremiumCountryGermanyDeviceSony Xperia Z3 CompactOperating SystemAndroid Marshmellow My Question or IssueHi,I bought a new smartphone. It's a Sony Xperia Z3 Compact. So my problem is:Sometimes (or very often), when I want to hear the next song an...

Casual Listener

Plan Premium Country Germany Device Sony Xperia Z3 Compact Operating System Android Marshmellow   My Question or Issue Hi, I bought a new smartphone. It's a Sony Xperia Z3 Compact. So...

514 Views

0 replies

0 likes

  • 514 Views
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Solved!! Can't see all my songs list anywhere

vernee apollo lite android 6.0PremiumSo basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other threads such as reinstalling, deleting the cache, logging o...

Newbie

vernee apollo lite android 6.0 Premium So basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other thre...

Deadjim

Roadie

3664 Views

1 replies

4 likes

  • 3664 Views
  • 1 replies
  • 4 likes

Can't load "various artists" songs lists in the artists section of my library

PlanFamily CountryBrazil DeviceMoto Z2 Play Operating SystemAndroid 8.0.0 My Question or IssueSince a few days ago I can't access the songs saved on my library under "various artists". I used to be able to see all the songs normally, all sorted by th...

Casual Listener

Plan Family   Country Brazil   Device Moto Z2 Play   Operating System Android 8.0.0   My Question or Issue Since a few days ago I can't access the songs saved on my l...

295 Views

0 replies

1 likes

  • 295 Views
  • 0 replies
  • 1 likes

Solved!! Can't start spotify on Galaxy Note 9

Since last update (tonight)I can't open spotify. When clicking on the app icon it opens for a second,I can see spotify logo in the center and it immediate exits. No error message or any message at all - just kick me back to the home screen.Tried to r...

Regular

Since last update (tonight) I can't open spotify.   When clicking on the app icon it opens for a second, I can see spotify logo in the center and it immediate exits.   No error messag...

yan1v

Regular

1288 Views

1 replies

0 likes

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  • 1 replies
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Content not available to me - but it is for others. Why?

Hi.I'm using Spotify Premium since years but came across an issue recently which drives me mad:For some weird reason there is content which generally is available - but not to me.E.g.the new Backyard Babies Album (Sliver and Gold) is just not showing...

Newbie

Hi. I'm using Spotify Premium since years but came across an issue recently which drives me mad: For some weird reason there is content which generally is available - but not to me. E.g.the new Ba...

792 Views

0 replies

0 likes

empty album
Empty playlists
invisible files
No content
  • 792 Views
  • 0 replies
  • 0 likes

I can't cast anymore

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. Doesn't show devices anymore. PlanPremiumCountryGer...

Casual Listener

Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. ...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes