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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387822 Views

545 replies

34 likes

Account
Free
  • 387822 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
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  • 7 likes

Sound cuts off after 1sec when playing any song

PlanPremium DeviceXiaomi Mi Mix (lithium) Operating SystemAndroid 8.1 My Question or IssueI am using Spotify on my PC (Windows 10) and my phone (details as shown above). For about a month, I've been experiencing issues with sound on my phone. Every t...

Newbie

Plan Premium   Device Xiaomi Mi Mix (lithium)    Operating System Android 8.1   My Question or Issue I am using Spotify on my PC (Windows 10) and my phone (details as sh...

466 Views

0 replies

0 likes

  • 466 Views
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Superuser Contribution Trotz neustem Update keine Designänderung

PlanPremiumCountryGermanyDeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueHallo,wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen im Bereich des aktuell abgespielten Tracks vorgenommen. Diese Änderungen sind a...

Casual Listener

Plan Premium Country Germany Device OnePlus 6t Operating System Android 9   My Question or Issue Hallo, wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen i...

Peter

Spotify Legend

861 Views

5 replies

0 likes

  • 861 Views
  • 5 replies
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App keeps crashing on Galaxy S8

PlanPremiumCountryUKDevice Samsung Galaxy S8Operating SystemOne UI My Question or IssueSpotify keeps crashing and the lock screen function no longer works. I have logged out. Restated my phone and finally done a reinstall. All to no avail. Please fix...

Newbie

Plan Premium Country UK Device  Samsung Galaxy S8 Operating System One UI   My Question or Issue Spotify keeps crashing and the lock screen function no longer works.  I have ...

444ron

Newbie

1127 Views

1 replies

3 likes

app crashing
lock screen functionality stopped.
  • 1127 Views
  • 1 replies
  • 3 likes

Volume controls not working properly

PlanPremiumDeviceLG G7 Operating SystemAndroid 8.0 My Question or IssueWhen trying to adjust the volume setting while playing some music in the spotify app, the call volume is changing instead of the music volume. And the steps are not smooth from lo...

Regular

Plan Premium Device LG G7  Operating System Android 8.0   My Question or Issue When trying to adjust the volume setting while playing some music in the spotify app,  the call v...

xoholo

Composer

4478 Views

1 replies

0 likes

volume
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  • 1 replies
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Nothing showing in albums or artists

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...

Visitor

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...

290 Views

0 replies

0 likes

  • 290 Views
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  • 0 likes

wth new update

Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...

Newbie

Latest app update is either poorly designed or downloaded  wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...

444 Views

0 replies

3 likes

  • 444 Views
  • 0 replies
  • 3 likes

New design

PlanPremium (since 2015)CountryHungaryDeviceNokia 7 PlusOperating SystemAndroid 9.0 Pie My Question or Issue Hi Guys! I'm a Premium member since 2015 and the design is almost always the same for me. I created another account 3 days ago and it has a n...

Visitor

Plan Premium (since 2015) Country Hungary Device Nokia 7 Plus Operating System Android 9.0 Pie   My Question or Issue   Hi Guys!   I'm a Premium member since 2015 and the ...

user-removed

Not applicable

1242 Views

2 replies

1 likes

  • 1242 Views
  • 2 replies
  • 1 likes

Auto-turn off.

PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...

Visitor

  Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Battery Drain in Note 9

High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)

Visitor

High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)  

596 Views

0 replies

1 likes

battery drain
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  • 1 likes

Solved!! No made for you tab in my Spotify app.

PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...

Casual Listener

Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1.  I have to ma...

Loxer

Community Legend

7997 Views

5 replies

0 likes

Andorid
made for you
oneplus 2
Playlists
  • 7997 Views
  • 5 replies
  • 0 likes

Made for You still not working after 6 days on both phone and laptop

PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...

Newbie

Plan Premium Country U.S.   Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10   My Question or Issue  The Made for You tab is empty and says "Keep li...

330 Views

0 replies

0 likes

  • 330 Views
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+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

Newbie

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

Casual Listener

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...

Loxer

Community Legend

510 Views

2 replies

5 likes

  • 510 Views
  • 2 replies
  • 5 likes

Artists tab now just followed artists

PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...

Regular

Plan Free/Premium Country     My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...

Loxer

Community Legend

346 Views

1 replies

1 likes

  • 346 Views
  • 1 replies
  • 1 likes

My spotify library layout suddenly changed

(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...

Visitor

(Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...

Loxer

Community Legend

3682 Views

1 replies

2 likes

  • 3682 Views
  • 1 replies
  • 2 likes

Lost all my songs! And navigating is **bleep** now

PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...

Newbie

Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...

Loxer

Community Legend

357 Views

1 replies

3 likes

  • 357 Views
  • 1 replies
  • 3 likes

Sharing to Instagram Story Not Working

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Casual Listener

I updated Instagram, I have spotify premium for the latest version 8.4.97.807. I have Android, but it doesn't allow me to share music on Instagram either in private or in stories

Rules10

Casual Listener

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Songs unavialble

PlanFreeCountryIndiaDeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or IssueMany songs are unavailable for my spotify account like those of Linkin Park and many others.And also when I tried changing my location to USA in order to get tho...

Newbie

Plan Free Country India Device Xiaomi Redmi Note 5 Operating System Android   My Question or Issue Many songs are unavailable for my spotify account like those of Linkin Park and many ...

dregnor

Visitor

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify randomly plays to a device I've never heard of

PlanPremiumCountryUSADeviceGoogle Pixel 2xlOperating SystemAndroid Pie My Question or IssueCompletely at random Spotify will change to a device I've never heard of, it also changes the track at the same time. This can happen while listening on my pho...

Visitor

Plan Premium Country USA Device Google Pixel 2xl Operating System Android Pie   My Question or Issue Completely at random Spotify will change to a device I've never heard of, it also c...

251 Views

0 replies

0 likes

  • 251 Views
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Spotify Premium Ads

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped sucking you own d*cks by having three premium ads ...

Visitor

I get that the only way you get people to buy premium is to annoy the f*ck out of them with premium ads. I get that you need ads to support the free version of spotify. I would love it if you stopped...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes