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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118745 Views

27 replies

4 likes

  • 118745 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239491 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239491 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600336 Views

79 replies

3 likes

  • 600336 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492839 Views

581 replies

42 likes

Account
Free
  • 492839 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Library view is different than usual

PlanPremiumCountryGermany My Question or IssueThe library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'm just used to the standart library. Is there a way to fix it?

Newbie

  Plan Premium Country Germany   My Question or Issue The library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'...

Jacuzzi510

Regular

5102 Views

15 replies

2 likes

  • 5102 Views
  • 15 replies
  • 2 likes

Music stops on lockscreen

PlanFreeCountryGreeceDeviceSamsung Galaxy S9Operating SystemAndroid One UI My Question or IssueWhen I close the phone the music stops playing and if I open and close the phone again it plays for a little while then stops again. But when the screen is...

Casual Listener

Plan Free Country Greece Device Samsung Galaxy S9 Operating System Android One UI   My Question or Issue When I close the phone the music stops playing and if I open and close the phon...

Billy-J

Spotify Star

955 Views

5 replies

0 likes

  • 955 Views
  • 5 replies
  • 0 likes

Solved!! Album cover

When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have no idea what should I set up in settings to see th...

Casual Listener

When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have...

Hunpara

Casual Listener

3433 Views

4 replies

0 likes

  • 3433 Views
  • 4 replies
  • 0 likes

Ads in Front of Player Controls on Home Screen

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to the same individual episode screen. If I click the ...

Newbie

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to ...

Nico

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Superuser Contribution Startup icon is very strange HELP

PlanPremiumCountrySwedenDeviceHonor 9This comes up when i open Spotify on my Phone which i really dislike it just began doing it please help i tried to uninstall didnt work either.

Newbie

  Plan Premium Country Sweden Device Honor 9 This comes up when i open Spotify on my Phone which i really dislike it just began doing it please help i tried to uninstall didnt work either.

Katerina

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Si è verificato un errore

PlanPremium for FamilyCountryItaliaDeviceSamsung S7Operating SystemAndroid Oreo My Question or IssueSuccede spesso che capiti l'errore che si vede nell'immagine allegata, quando tento di fare una ricerca oppure l'ascolto di album già ascoltati, Qualc...

Newbie

Plan Premium for Family Country Italia Device Samsung S7 Operating System Android Oreo   My Question or Issue Succede spesso che capiti l'errore che si vede nell'immagine allegata...

Jemi

Spotify Legend

9720 Views

1 replies

0 likes

  • 9720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sometimes doesnt share on insta stories

PlanPremiumCountryChile Operating SystemANDROID 9 My Question or IssueSpotify doesn't show the option of share as instagram story, but in the past it did. Sometimes, reseting the app fixes it for a while. Both apps are updated and with no other probl...

Newbie

  Plan Premium Country Chile   Operating System ANDROID 9   My Question or Issue Spotify doesn't show the option of share as instagram story, but in the past it did. Sometime...

Jemi

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cover issue

PlanPremiumCountryHungaryDevice Samsung Galaxy S 7 EdgeOperating SystemAndroid Oreo My Question or IssueMy album and playlist cover doesn't show upIt is really irritating.

Newbie

Plan Premium Country Hungary Device  Samsung Galaxy S 7 Edge Operating System Android Oreo   My Question or Issue My album and playlist cover doesn't show up It is really ir...

Jemi

Spotify Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I get back the old UI ?

PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid somethingMy Question or IssueIs there a way to get back the old spotify/UI ? i'm ready to try by any mean. Thanks for the help

Casual Listener

Plan Premium Country Belgium Device OnePlus 5 Operating System Android something My Question or Issue Is there a way to get back the old spotify/UI ?  i'm ready to try by any mean. &nb...

Jemi

Spotify Legend

5643 Views

1 replies

10 likes

  • 5643 Views
  • 1 replies
  • 10 likes

Solved!! New Overlay

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updatesPlanPremiumCountryGermanyDeviceHuawei P20liteOperating SystemAndroid 8.0.0E...

Newbie

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updates Plan Premium Country...

Mantisentil

Community Legend

1454 Views

1 replies

0 likes

  • 1454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast Built in Skips all songs

PlanPremiumCountryNetherlandDeviceGalaxy S8, Xiaomi Mi Box S, Nubia Z17S MiniOperating System(Android Pie, Andoid TV My Question or IssueXiaomi Mi Box S supports Chromecast built in. Every time when I want to cast music from any mobile device (also t...

Casual Listener

Plan Premium Country Netherland Device Galaxy S8, Xiaomi Mi Box S, Nubia Z17S Mini Operating System (Android Pie, Andoid TV 😎   My Question or Issue Xiaomi Mi Box S supports Chro...

Katerina

Spotify Legend

1241 Views

3 replies

0 likes

Chromecast Android
MiBox s
Skiping tracks
  • 1241 Views
  • 3 replies
  • 0 likes

Superuser Contribution App randomly removes songs from permanently saved

PlanPremiumCountryPhilippines Device(Xiaomi Redmi Note 5 Pro)Operating System(Android Oreo, MIUI 9.5) My Question or IssueSometimes Spotify Android app randomly removes songs from "Songs". I haven't created any additional playlists. The songs aren't ...

Casual Listener

Plan Premium Country Philippines    Device (Xiaomi Redmi Note 5 Pro) Operating System (Android Oreo, MIUI 9.5)   My Question or Issue Sometimes Spotify Android app randomly ...

Katerina

Spotify Legend

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

extreme background mobile data usage

PlanPremiumCountryGermanyDeviceNokia 8Operating SystemAndroid 9 My Question or Issue Is it only me, or does Spotify use extreme background data?in 1,5 days it already has 7,9MB background data usage. Pretty sure it's because it synchronizes itself al...

Roadie

Plan Premium Country Germany Device Nokia 8 Operating System Android 9   My Question or Issue   Is it only me, or does Spotify use extreme background data? in 1,5 days it alread...

groove2spotify

Roadie

1055 Views

2 replies

0 likes

background
mobile data
  • 1055 Views
  • 2 replies
  • 0 likes

Only 150 Playlist songs played before Queue resets

So I have been experimenting with just playing the playlist sorted to get a least some alphabetical randomness. I have played nothing else but this playlist just to be consistent. As you can see below (see comments at the foot of each picture) this "...

Casual Listener

So I have been experimenting with just playing the playlist sorted to get a least some alphabetical randomness.  I have played nothing else but this playlist just to be consistent.   ...

Watootsie

Casual Listener

954 Views

2 replies

0 likes

  • 954 Views
  • 2 replies
  • 0 likes

New user, change in UI, my library on Android is useless

Premium (joined spotify & prem on Dec 2018)MexicoSamsung S8/ Android My Question or IssueTwo months after joining Spotify I noticed a change in my library (mobile version). After spending a considerable time building it up, all of a sudden it turned ...

Newbie

Premium (joined spotify & prem on Dec 2018) Mexico Samsung S8/ Android   My Question or Issue Two months after joining Spotify I noticed a change in my library (mobile version). After s...

viktorskiski

Regular

1544 Views

2 replies

5 likes

liked songs
mobile app
my library
UI
  • 1544 Views
  • 2 replies
  • 5 likes

Spotify bluetooth disconnects every time a song changes

PlanPremiumCountryUSADeviceT-mobile Revvl 2Operating SystemAndroid 8.1.0 (Oreo) My Question or IssueI have a bluetooth radio (Kenwood DPX3) in my car that i specifically bought for spotify use. I had an iphone 5c that bluetooth worked with the radio ...

Newbie

  Plan Premium Country USA Device T-mobile Revvl 2 Operating System Android 8.1.0 (Oreo)   My Question or Issue I have a bluetooth radio (Kenwood DPX3) in my car that i specifica...

1062 Views

0 replies

5 likes

  • 1062 Views
  • 0 replies
  • 5 likes

new interface

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRIME 2Operating SystemAndroid Oreo My Question or Issuewhen i was free on spotify, the new interface showed up, but when i become premium just got back to the default interface. tried to get help on fb...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRIME 2 Operating System Android Oreo   My Question or Issue when i was free on spotify, the new interface showed up, but when i be...

573 Views

0 replies

1 likes

  • 573 Views
  • 0 replies
  • 1 likes

Can't show artist's playlist when going back

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid pie My Question or IssueWhen playing a song from an artist,the app is unable to show me te entire artist's songs list when clicking back/return and keep loading it showing a green circle. I d...

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android pie   My Question or Issue When playing a song from an artist,the app is unable to show me te entire artist's son...

Lod13

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Move saved Songs

Heyi use spotify with my tabletAs i installed spotify, the songs were saved to the general space of my android tablet.Than i changed the saving to my SD-Card, but the spotify has 11 GB Mainspace in use + the SDHow can i move the songs to the SD-Card?...

Casual Listener

Hey i use spotify with my tablet As i installed spotify, the songs were saved to the general space of my android tablet. Than i changed the saving to my SD-Card, but the spotify has 11 GB Mainspac...

Guido

Spotify Legend

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

Superuser Contribution Herunterladen nur über Wlan

PlanPremiumCountryDeutschland DeviceSony xperia xy premiumOperating SystemAndroid 9 My Question or Issue Herunterladen nur über Wlan Button aktiviert. Trotzdem kommt es den öfteren vor das mein Spotify über Mobilfunk Daten herunterladet. Warum tut es...

Newbie

  Plan Premium Country Deutschland  Device Sony xperia xy premium Operating System Android 9   My Question or Issue   Herunterladen nur über Wlan Button aktiviert. Tro...

Guido

Spotify Legend

25066 Views

1 replies

0 likes

  • 25066 Views
  • 1 replies
  • 0 likes