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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195655 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195655 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537281 Views

78 replies

3 likes

  • 537281 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442372 Views

565 replies

37 likes

Account
Free
  • 442372 Views
  • 565 replies
  • 37 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

Newbie

Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

Newbie

Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10   My Question or Issue When reaching the end of a radio playlist, usually...

Guido

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

Visitor

Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

Casual Listener

My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  

Ant_the_human

Casual Listener

1402 Views

3 replies

2 likes

  • 1402 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

Newbie

  Plan Premium Country Mexico Device Moto G4 Operating System Android   My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...

Katerina

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

Newbie

Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...

Katerina

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

Casual Listener

Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo   My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...

Katerina

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

Casual Listener

Plan Premium Country   Device  Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, back...

AnthonyCa

Casual Listener

10581 Views

9 replies

9 likes

  • 10581 Views
  • 9 replies
  • 9 likes

[Android] Display form "Date of birth" need to resize for mini lcd

Hy,when i create a new account on the form "Date of birth" there is excessive margin of bellow this image : i used screen 480x320 pixelsSpotify app version : 8.4.39.673Android Version : Oreoplease advice.Thanks,Deditian

Newbie

Hy, when i create a new account on the form "Date of birth" there is excessive margin of bellow this image :                   i u...

Nico

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Favorite/Liked Songs not syncing to phone.

PlanPremiumCountryUnited StatesDeviceGalaxy Note 5Operating SystemAndroid 7.0 Nougat My Question or IssueI have more music saved(liked/favorited) on my desktop app, but they are not showing up in the "Liked Songs" playlist on my Note 5 Mobile app. I'...

Newbie

Plan Premium Country United States Device Galaxy Note 5 Operating System Android 7.0 Nougat   My Question or Issue I have more music saved(liked/favorited) on my desktop app, but ...

928 Views

0 replies

0 likes

  • 928 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution A way to automatically turn Spotify off after some time?

Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)? Reason is very simple - I tend to play music when going to sleep, and it would be great if it stopped af...

Gig Goer

Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)?   Reason is very simple - I tend to play mus...

Jemi

Spotify Legend

512671 Views

20 replies

52 likes

  • 512671 Views
  • 20 replies
  • 52 likes

Solved!!Superuser Contribution won't link to account

So, I go to Edit Profile. Click the "Add to my. It goes to a loading wheel for a few seconds, and then a blank white screen forever.

Regular

So, I go to Edit Profile. Click the "Add to my. It goes to a loading wheel for a few seconds, and then a blank white screen forever.

Jemi

Spotify Legend

69664 Views

5 replies

7 likes

  • 69664 Views
  • 5 replies
  • 7 likes

classifying songs is a mess!!

PlanPremiumCountryColombiaDeviceHuawei P10 LiteOperating SystemAndroid 8.0 My Question or IssueAfter the new update, classifying songs is now a mess! I get that y'all are trying to develop some kind of algorithm, but for someone like me that has 170+...

Newbie

Plan Premium Country Colombia Device Huawei P10 Lite Operating System Android 8.0   My Question or Issue After the new update, classifying songs is now a mess! I get that y'all are try...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot use the Search feature or view albums

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy J5 (SM-J510FN)Operating SystemAndroid NougatMy Question or IssueWhenever I open the Search tab on my phone it shows an error saying 'Sorry, something went wrong. That didn't work. Please have another go...

Casual Listener

Plan Premium Country Lithuania Device Samsung Galaxy J5 (SM-J510FN) Operating System Android Nougat My Question or Issue Whenever I open the Search tab on my phone it shows an error saying '...

Krycer

Casual Listener

1719 Views

8 replies

1 likes

  • 1719 Views
  • 8 replies
  • 1 likes

black screen on certain artists

My Question or Issue Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen....

Casual Listener

  My Question or Issue   Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street P...

Chibyk

Casual Listener

2823 Views

7 replies

1 likes

  • 2823 Views
  • 7 replies
  • 1 likes

Saving album not working correctly

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last 2 weeks im not able to save an album to my songs like i did before. The save album button just doesnt do anything. I have to manually save the songs ...

Casual Listener

Plan Premium Country Germany Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last 2 weeks im not able to save an album to my songs like i did before. The s...

QualiAwe

Composer

2561 Views

3 replies

3 likes

album
Android
saving
Windows
  • 2561 Views
  • 3 replies
  • 3 likes

Genre Radio Error Message.

PlanPremiumCountryGreeceOperating SystemAndroid Oreo, Windows 10 My Question or IssueHey there, when I go to a Genre and hit the radio button, genre radio starts to play but when I press the "GENRE RADIO FOR" on the top of the screen I have an error ...

Roadie

Plan Premium Country Greece Operating System Android Oreo, Windows 10   My Question or Issue Hey there, when I go to a Genre and hit the radio button, genre radio starts to play but...

815 Views

0 replies

0 likes

genre
Genre Radio
Radio
  • 815 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Multiple artists with the same name

he None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry IsraelDeviceXiaomiOperating SystemAndroid My Question or Issue Hello friends, multiple artists with the same n...

Regular

he None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Israel Device Xiaomi Operating System Andr...

beano12

Regular

4054 Views

4 replies

0 likes

  • 4054 Views
  • 4 replies
  • 0 likes

How to Close Spotify

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueSo when I’m using Spotify, and my phone locks, I attempt to close Spotify by unlocking my phone, swiping down from the home screen, where I can se...

Newbie

  Plan Premium Country United Kingdom Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue So when I’m using Spotify, and my phone locks, I attempt ...

Billy-J

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Music still lagging

I placed the app in unmonitored but it's still lagging. However, I doesnt lag when I'm listening on my phone speaker, only through headphones. Help?Operating System Android galaxy s8

Casual Listener

I placed the app in unmonitored but it's still lagging. However, I doesnt lag when I'm listening on my phone speaker, only through headphones. Help? Operating System   Android galaxy s8 &nbs...

Billy-J

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes