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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375590 Views

541 replies

34 likes

Account
Free
  • 375590 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

Shuffle Play doubles songs in Queue

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueUsing "Shuffle Play" from an artist's profile results in a shuffled playlist featuring doubles of each song. Within the last month, using Spotify has beco...

Regular

Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Android 8.0.0   My Question or Issue Using "Shuffle Play" from an artist's profile results in a shuffled playlist f...

551 Views

0 replies

4 likes

  • 551 Views
  • 0 replies
  • 4 likes

Not Working: Sharing songs on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J5Operating SystemAndroid 6.0.1Spotify Version: 8.4.96.953Instagram Version: 85.0.0.6.100 My Question or IssueSharing music on my Instagram stories is not an option for me. I have been using Instagram for ...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy J5 Operating System Android 6.0.1 Spotify Version: 8.4.96.953 Instagram Version: 85.0.0.6.100   My Question or Issue Sharing mu...

suchamess

Casual Listener

548 Views

1 replies

1 likes

  • 548 Views
  • 1 replies
  • 1 likes

LG V20

PlanPremiumCountryUSADeviceLG V20 AT&TOperating SystemAndroid 8.0 My Question or IssueBefore the Android 8.0 update, my second screen functionality worked flawlessly. Since the update however, it's not worked but for five minutes when I first reinsta...

Newbie

Plan Premium Country USA Device LG V20 AT&T Operating System Android 8.0   My Question or Issue Before the Android 8.0 update, my second screen functionality worked flawlessly. Sin...

348 Views

0 replies

0 likes

  • 348 Views
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Pfeile in der Benachrichtigungsleiste sind schwarz

PlanPremiumCountryGermanyDeviceMeizu 16Operating SystemAndroid 8.1.0My Question or IssueHallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Benachrichtigungsleiste die Pfeile zum weiterschalten schwarz sind und s...

Newbie

Plan Premium Country Germany Device Meizu 16 Operating System Android 8.1.0 My Question or Issue Hallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Be...

431 Views

0 replies

0 likes

  • 431 Views
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Spotify crashes every time after playing specific song

PlanPremiumCountryNorway DeviceGoogle Nexus 6POperating SystemAndroid Oreo My Question or IssueEvery time I play it crashes

Visitor

Plan Premium Country Norway   Device Google Nexus 6P Operating System Android Oreo   My Question or Issue Every time I play it crashes     

Nico

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Samsung Active Watch Support installation

PlanPremiumCountryMexicoDeviceSamsung Active WatchOperating SystemAndroid - SamsungWearable My Question or IssueI just bought the new SamsugnActive Watch which as far as I understand it was compatible with spotify, however Its not yet compatible to d...

Visitor

Plan Premium Country Mexico Device Samsung Active Watch Operating System Android - SamsungWearable   My Question or Issue I just bought the new SamsugnActive Watch which as far as I un...

Nico

Community Legend

1013 Views

1 replies

1 likes

active
Active Watch
Samsung
  • 1013 Views
  • 1 replies
  • 1 likes

Superuser Contribution Impossible to listen to audio books when using Android Auto

PlanPremiumCountryGermany DeviceSamsung Galaxy S9+ & Skoda Fabia (Built end of 2018)Operating SystemAndroid Pie My Question or IssueWell, it's not technically impossible to play audio books via Android Auto, but listening to them really sucks. In an ...

Music Fan

Plan Premium Country Germany   Device Samsung Galaxy S9+ & Skoda Fabia (Built end of 2018) Operating System Android Pie   My Question or Issue Well, it's not technically...

1129 Views

0 replies

0 likes

  • 1129 Views
  • 0 replies
  • 0 likes

Notifications between songs

PremiumBrazil DeviceMoto ZOperating SystemAndroid Oreo My Question or Issue Hi, So, I'm having a problem with my android app. Every time a song changes I get a new notification/ring. It doesn't look like a big deal, but it really annoys me. Especiall...

Regular

Premium Brazil   Device Moto Z Operating System Android Oreo   My Question or Issue   Hi,   So, I'm having a problem with my android app. Every time a song change...

Bittencourt

Spotify Star

1845 Views

4 replies

0 likes

Ring
Transitions
  • 1845 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see green arrow

I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I already downloaded that song. Idk if this happened o...

Regular

I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I a...

Peter

Spotify Legend

2076 Views

5 replies

0 likes

  • 2076 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists made on desktop version not updating to mobile app

PlanPremiumCountry USADeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssuePlaylists made on desktop version not updating to mobile app. Reinstalling and loginning back in fixed it once, but not second time. Tried changing my password an...

Casual Listener

Plan Premium Country  USA Device Samsung S7 Operating System Android 8.0.0   My Question or Issue Playlists made on desktop version not updating to mobile app.  Reinstalling ...

Peter

Spotify Legend

1382 Views

3 replies

0 likes

  • 1382 Views
  • 3 replies
  • 0 likes

Sound cuts off after 1sec when playing any song

PlanPremium DeviceXiaomi Mi Mix (lithium) Operating SystemAndroid 8.1 My Question or IssueI am using Spotify on my PC (Windows 10) and my phone (details as shown above). For about a month, I've been experiencing issues with sound on my phone. Every t...

Newbie

Plan Premium   Device Xiaomi Mi Mix (lithium)    Operating System Android 8.1   My Question or Issue I am using Spotify on my PC (Windows 10) and my phone (details as sh...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trotz neustem Update keine Designänderung

PlanPremiumCountryGermanyDeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueHallo,wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen im Bereich des aktuell abgespielten Tracks vorgenommen. Diese Änderungen sind a...

Casual Listener

Plan Premium Country Germany Device OnePlus 6t Operating System Android 9   My Question or Issue Hallo, wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen i...

Peter

Spotify Legend

843 Views

5 replies

0 likes

  • 843 Views
  • 5 replies
  • 0 likes

App keeps crashing on Galaxy S8

PlanPremiumCountryUKDevice Samsung Galaxy S8Operating SystemOne UI My Question or IssueSpotify keeps crashing and the lock screen function no longer works. I have logged out. Restated my phone and finally done a reinstall. All to no avail. Please fix...

Newbie

Plan Premium Country UK Device  Samsung Galaxy S8 Operating System One UI   My Question or Issue Spotify keeps crashing and the lock screen function no longer works.  I have ...

444ron

Newbie

1113 Views

1 replies

3 likes

app crashing
lock screen functionality stopped.
  • 1113 Views
  • 1 replies
  • 3 likes

Volume controls not working properly

PlanPremiumDeviceLG G7 Operating SystemAndroid 8.0 My Question or IssueWhen trying to adjust the volume setting while playing some music in the spotify app, the call volume is changing instead of the music volume. And the steps are not smooth from lo...

Regular

Plan Premium Device LG G7  Operating System Android 8.0   My Question or Issue When trying to adjust the volume setting while playing some music in the spotify app,  the call v...

xoholo

Composer

4468 Views

1 replies

0 likes

volume
  • 4468 Views
  • 1 replies
  • 0 likes

Nothing showing in albums or artists

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...

Visitor

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

wth new update

Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...

Newbie

Latest app update is either poorly designed or downloaded  wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...

440 Views

0 replies

3 likes

  • 440 Views
  • 0 replies
  • 3 likes

New design

PlanPremium (since 2015)CountryHungaryDeviceNokia 7 PlusOperating SystemAndroid 9.0 Pie My Question or Issue Hi Guys! I'm a Premium member since 2015 and the design is almost always the same for me. I created another account 3 days ago and it has a n...

Visitor

Plan Premium (since 2015) Country Hungary Device Nokia 7 Plus Operating System Android 9.0 Pie   My Question or Issue   Hi Guys!   I'm a Premium member since 2015 and the ...

user-removed

Not applicable

1210 Views

2 replies

1 likes

  • 1210 Views
  • 2 replies
  • 1 likes

Auto-turn off.

PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...

Visitor

  Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Battery Drain in Note 9

High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)

Visitor

High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)  

590 Views

0 replies

1 likes

battery drain
  • 590 Views
  • 0 replies
  • 1 likes

Solved!! No made for you tab in my Spotify app.

PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...

Casual Listener

Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1.  I have to ma...

Loxer

Community Legend

7916 Views

5 replies

0 likes

Andorid
made for you
oneplus 2
Playlists
  • 7916 Views
  • 5 replies
  • 0 likes