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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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spotify plays the wrong version of a song but only on phone

PlanPremiumCountryPoland Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays the one from compilation The Singles. This issue does not appear on desk...

Casual Listener

  Plan Premium Country Poland  Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays ...

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Solved!!Superuser Contribution Spotify aggressively pushing waze app onto customers

My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...

Casual Listener

  My Question or Issue  Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change a...

Ivan

Spotify Legend

682 Views

5 replies

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Albums won't load

PlanPremiumCountry ukDeviceMotorola G5Operating SystemAndroid My Question or Issue Hiin the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then...

Casual Listener

Plan Premium Country  uk Device Motorola G5 Operating System Android   My Question or Issue  Hi in the past few days I've found that when I go into 'Albums' in 'Your Library...

randlemcmurphy1

Casual Listener

1554 Views

4 replies

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Casual Listener

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Crash on Android due to artist name

PlanPremium / FamilyCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue In the last week my Android app has been misbehaving in the following way: Consistent crash when scrolling through 'artist' list.Unable to view li...

Newbie

Plan Premium / Family Country  UK Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  In the last week my Android app has been misbehaving in...

snstrauss

Casual Listener

1907 Views

5 replies

6 likes

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Data saver not turing off.

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab .Jason My Question or Issue

Newbie

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab . Jason   My Question or Issue  

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Title displayed by the car radio

PlanPremiumCountryGermanyDeviceOnePlus 6TOperating SystemAndroid 9 (Oxygen OS 9.0.1)My Question or IssueI mostly use Spotify in the car. My car radio has no support for Android Car. My device is connected to Bluetooth as a media device. Listening to ...

Newbie

Plan Premium Country Germany Device OnePlus 6T Operating System Android 9 (Oxygen OS 9.0.1) My Question or Issue I mostly use Spotify in the car. My car radio has no support for Android Car....

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My friends profiles wont load

Ireland Samsung j5My Question or IssueI am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried the spotify:(user): and nothing is working

Newbie

Ireland  Samsung j5 My Question or Issue I am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried t...

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No bass in car...

Hello, I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well! However, I got now Spotify (with premium account) and when I try to play music in my car, the music i...

Casual Listener

  Hello,   I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well!   However, I got now Spoti...

Vincent2Mots

Casual Listener

599 Views

1 replies

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Saved Albums Refusing to Load

PlanPremium CountryUK DeviceSamsung Galaxy S7 Edge Operating SystemAndroid Version 8.0.0 (Oreo?) My Question or IssueI navigate the Spotify app to "Your Library" -> Albums and I'm greeted with a green wheel which spins infinitely. All other options, ...

Newbie

Plan Premium   Country UK   Device Samsung Galaxy S7 Edge   Operating System Android Version 8.0.0 (Oreo?)   My Question or Issue I navigate the Spotify app to "Your ...

Roberto_Smitty

Casual Listener

429 Views

2 replies

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Why is it impossible to play music stored locally on an android on spotify?

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's lack of common sense, if you didn't have a monopol...

Casual Listener

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's...

Brunelicia

Community Legend

897 Views

3 replies

1 likes

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Liked song from notification does not get saved

PlanPremiumCountry DeviceHuawei P9Operating SystemAndroid 7.0 My Question or Issue When I 'like' song from notification center, it does not get saved. Liked couple of songs yesterday but cannot find them anymore. See screenshots attached.

Casual Listener

Plan Premium Country   Device Huawei P9 Operating System Android 7.0   My Question or Issue  When I 'like' song from notification center, it does not get saved. Liked couple ...

Brunelicia

Community Legend

899 Views

5 replies

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Superuser Contribution Spotify reagiert verzögert

Mein spotify reagiert stark verzögert (2sec bis mehrere minuten) das macht das abspielen von Musik fast unmöglich. Deswegen überlege ich auch schon ob ich Premium wieder abmelde weil an sich spotify gut ist aber wenn es offline nicht richtig geht kan...

Newbie

Mein spotify reagiert stark verzögert (2sec bis mehrere minuten) das macht das abspielen von Musik fast unmöglich. Deswegen überlege ich auch schon ob ich Premium wieder abmelde weil an sich spotify ...

Greenie2

Casual Listener

9948 Views

5 replies

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"Recently played albums" doesn't match "Recently played"

PlanPremiumCountryNetherlandsDeviceOnePlus 6 (stock rom)Operating SystemAndroid 9 My Question or IssueWhen playing albums I have saved, they show up in "recently played" as expected. However, the order of the albums in "Albums", sorted by "Recently p...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6 (stock rom) Operating System Android 9   My Question or Issue When playing albums I have saved, they show up in "recently played" as e...

202 Views

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Problem with connected devices

PlanPremiumCountry Israel DeviceSamsung Galaxy 7My Question or Issue My Spotify says I can connect to a web player while I don't have any web player open. I've disconnected all of the devices from settings menu. Today I notice that on the app, under ...

Newbie

Plan Premium Country  Israel  Device Samsung Galaxy 7 My Question or Issue  My Spotify says I can connect to a web player while I don't have any web player open.  I've dis...

244 Views

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Spotify Starts Playing Randomly on Android Phone

PlanPremiumCountry DeviceOneplus 6Operating SystemOxygenOS 9.0.3 My Question or Issue Starting today, my phone would randomly start playing songs on Spotify while the phone was locked and without me opening Spotify myself. It is getting annoying beca...

Newbie

Plan Premium Country   Device Oneplus 6 Operating System OxygenOS 9.0.3   My Question or Issue  Starting today, my phone would randomly start playing songs on Spotify while t...

nigelje

Music Fan

894 Views

1 replies

1 likes

Playing Randomly
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Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

Newbie

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...

614 Views

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Offline Access
Podcasts error
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Cannot play Daily mix in mobile phone Android

PlanFreeCountry ThailandDeviceSony Xperia XZ2Operating SystemAndroid Version9 My Question or Issue I can play the daily mix in Window page normally (have 5 daily mix)But I cannot play it on my phone.Actually when I searched "Daily Mix" It's appear as...

Newbie

  Plan Free Country  Thailand Device Sony Xperia XZ2 Operating System Android Version9     My Question or Issue  I can play the daily mix in Window page normally ...

234 Views

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Two Tablets, Spotify Free only works in one of them

PlanFreeCountry PortugalDeviceAlcatel 8068Operating SystemAndroid 8.1.0 My Question or IssueMy tablets are both 7´´ and the Lenovo one plays Spotify free normal, no shuffle play, I get to choose whatever I want to listen to.But my Alcatel 8068 is rec...

Newbie

  Plan Free Country  Portugal Device Alcatel 8068 Operating System Android 8.1.0   My Question or Issue My tablets are both 7´´ and the Lenovo one plays Spotify free normal,...

236 Views

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Waze still prompting to be turned on, why is this not fixed yet?

I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME. Why are you still spamming customers for waze? Get into car, WANT TO USE WAZE?Park Car, WANT TO USE WAZE?Drive thru, WANT TO USE WAZE?Goto store, WA...

Regular

I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME.   Why are you still spamming customers for waze?   Get into car, WANT TO ...

Noah

Spotify Star

661 Views

1 replies

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