Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7386 Views

0 replies

7 likes

  • 7386 Views
  • 0 replies
  • 7 likes

Solved!! Not having block artist option

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy s6Operating SystemAndroid 7.0 My Question or Issue I have seen people have the option to block an artist but when i looked at where the button is supposed to be it was not there while i do have the n...

Casual Listener

Plan Premium Country  Netherlands Device Samsung Galaxy s6 Operating System Android 7.0   My Question or Issue  I have seen people have the option to block an artist but when...

Fabian420

Casual Listener

3997 Views

2 replies

4 likes

  • 3997 Views
  • 2 replies
  • 4 likes

Spotfiy not playing songs

PlanPremiumCountry ISRDeviceAndroid Moto Z2 play My Question or Issue Dear Community, recently my spotify app has become completly useless. at first, it stopped showing album pictures, then, it completly stopped playing any kind of music (except down...

Newbie

Plan Premium Country  ISR Device Android Moto Z2 play   My Question or Issue  Dear Community, recently my spotify app has become completly useless. at first, it stopped showing...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Spotify will only play one song from an artist

PlanPremium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I want to play songs from an artist on Spotify on my phone, it will only play one of the songs on repeat, and when I go to quoue only the playing song is showing...

Newbie

  Plan Premium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I want to play songs from an artist on Spotify on my phone, it wil...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

How to delete a downloaded song without deleting it from Library

Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's possible? I see that clicking on "remove" in the song's option, the ...

Casual Listener

   Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's pos...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Spotify changes songs by itself

PlanPremium (until 10th Feb)Country GermanyDeviceSamsung S9+Operating SystemAndroid My Question or Issue When listening music via Android Auto, Spotify changes music automatically to whatever it wants. For example when I was listening to my library s...

Visitor

Plan Premium (until 10th Feb) Country  Germany Device Samsung S9+ Operating System Android   My Question or Issue  When listening music via Android Auto, Spotify changes musi...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Albums from artists appearing in random order in my saved albums

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear in alphabetical order with the first album I see be...

Newbie

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear ...

362 Views

0 replies

3 likes

  • 362 Views
  • 0 replies
  • 3 likes

p20pro: Music starts again after headphones are unplugged

Hey guys, I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already...After I enter a library or something I usually unplug my headphone...

Newbie

Hey guys,   I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already... ...

315 Views

0 replies

0 likes

Android
huawei
  • 315 Views
  • 0 replies
  • 0 likes

Shuffle play on version 29 Jan 2019 with Premium

PlanPremiumCountryFinlandDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueSince updating to the latest version of the Spotify app on Android, I cannot change/remove the Shuffle play function; nothing happens when I press the selectio...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy 7 Operating System Android   My Question or Issue Since updating to the latest version of the Spotify app on Android, I cannot change...

Helka70

Casual Listener

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Mixed up artists- Folly

premium PlanFree/PremiumCountry USADeviceLG stylo Operating SystemAndroid My Question or Issue Hi I'm not sure I'm reporting this to the right place but I was browsing the page of an artist I like, Folly, and noticed that they had a new release I had...

Newbie

premium Plan Free/Premium Country  USA Device LG stylo  Operating System Android    My Question or Issue  Hi I'm not sure I'm reporting this to the right place bu...

332 Views

0 replies

0 likes

mislabel
Site error
  • 332 Views
  • 0 replies
  • 0 likes

Spotify on Android Auto (Connected to car) sometimes glitches

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I have been using Spotify inside Android Auto for months, directly via the display of my phone (not connected to the car). Recently, I got a new car, a...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I have been using Spotify inside Android Auto for months, directl...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Random songs on playlists

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating System My Question or Issue Just today when shuffling a playlist I made for one specific artist, it started playing songs that are not on any of my other playlists. My wife and I both use thi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System     My Question or Issue  Just today when shuffling a playlist I made for one specific artist, it...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Why is the android version different than the ios version?

My Question or Issue Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?Spoiler (Highlight to read)

Casual Listener

  My Question or Issue  Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?  

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
  • 1 likes

Lock screen "don't play button" functionality

Hi Team, I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song again or the artist as clicking on the same button inside the ...

Newbie

Hi Team,  I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song agai...

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Waze banner with car mode

PlanFree/PremiumCountry USADevice Samsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have car mode turned on and waze integration turned off. Every time I go back to the main screens, I get asked to turn on waze integration. I don't...

Newbie

Plan Free/Premium Country  USA Device  Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have car mode turned on and waze integration turned off....

Ross93

Casual Listener

411 Views

1 replies

1 likes

  • 411 Views
  • 1 replies
  • 1 likes

How to stop constant Waze banner

Plan - PremiumCountry - USADevice - Moto G5Operating System - Androd 8.1.0My Question or Issue:Everytime I open the app there is a banner to connect to Waze App. It happens if the app is open and I unlock my phone and opo back up the Spotify app. I h...

Newbie

Plan - Premium Country - USA Device - Moto G5 Operating System - Androd 8.1.0 My Question or Issue: Everytime I open the app there is a banner to connect to Waze App. It happens if the app ...

Dillybar

Newbie

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

spotify plays the wrong version of a song but only on phone

PlanPremiumCountryPoland Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays the one from compilation The Singles. This issue does not appear on desk...

Casual Listener

  Plan Premium Country Poland  Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays ...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify aggressively pushing waze app onto customers

My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...

Casual Listener

  My Question or Issue  Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change a...

Ivan

Spotify Legend

727 Views

5 replies

1 likes

  • 727 Views
  • 5 replies
  • 1 likes

Albums won't load

PlanPremiumCountry ukDeviceMotorola G5Operating SystemAndroid My Question or Issue Hiin the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then...

Casual Listener

Plan Premium Country  uk Device Motorola G5 Operating System Android   My Question or Issue  Hi in the past few days I've found that when I go into 'Albums' in 'Your Library...

randlemcmurphy1

Casual Listener

1607 Views

4 replies

2 likes

  • 1607 Views
  • 4 replies
  • 2 likes

a

a

Casual Listener

a

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Crash on Android due to artist name

PlanPremium / FamilyCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue In the last week my Android app has been misbehaving in the following way: Consistent crash when scrolling through 'artist' list.Unable to view li...

Newbie

Plan Premium / Family Country  UK Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  In the last week my Android app has been misbehaving in...

snstrauss

Casual Listener

1950 Views

5 replies

6 likes

  • 1950 Views
  • 5 replies
  • 6 likes