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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851951 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851951 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
  • 0 likes
  • 17624 Views
  • 3 replies
  • 0 likes

Superuser Contribution Album, Artist, Radio, Greyed Out

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemLatest android available My Question or IssueThis happens at least 3x per week. Album, Artist, and Radio options are grayed out. Have to restart the phone and the options are available again...

  • Gig Goer
  • Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Latest android available   My Question or Issue This happens at least 3x per week. Album, Artist, and Radio op...
  • AeroZ
  • Composer
  • 673 Views
  • 6 replies
  • 1 likes
  • 673 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lagging and not switching/ playing songs

PlanPremiumCountryUsa Device Samsung Galaxy 9Operating System Android Oreo? My Question or IssueOk, I've tried to uninstall and it still does this. There is alot of lag. When I first bring up the app to play music I go straight to my playlists, and i...

  • Newbie
  •   Plan Premium Country Usa   Device Samsung Galaxy 9 Operating System  Android Oreo?   My Question or Issue Ok, I've tried to uninstall and it still does this...
  • Katerina
  • Spotify Legend
  • 13412 Views
  • 3 replies
  • 2 likes
  • acting up
    Lag
    not palying
  • 13412 Views
  • 3 replies
  • 2 likes

Can't seek music via Bluetooth

PlanFree/PremiumCountryPOLANDDeviceXiaomi mi4cOperating SystemAndroid 7.0 My Question or Issue Can't seek music through my car radio. It's Volkswagen Composition Media and it says "this operation is unavailable" when I want to seek music on spotify v...

  • Newbie
  • Plan Free/Premium Country POLAND Device Xiaomi mi4c Operating System Android 7.0   My Question or Issue  Can't seek music through my car radio. It's Volkswagen Composition Media a...
  • 227 Views
  • 0 replies
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  • 227 Views
  • 0 replies
  • 0 likes

Spotify APP doesn't offer the SD card download folder option anymore

I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd card (it is working), and went to the settings to ...

  • Regular
  • I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd...
  • cyphi1
  • Casual Listener
  • 2676 Views
  • 20 replies
  • 0 likes
  • 2676 Views
  • 20 replies
  • 0 likes

Solved!! Landscape or portrait?

Plan FreeCountry UK Device Lenovo android tablet tab10 Operating System Android My Question or IssueI've just downloaded the app to my new android tablet.It seems to be fixed in landscape. Can I rotate it to portrait?(everything else on the tablet ha...

  • Roadie
  • Plan Free Country UK   Device  Lenovo android tablet tab10   Operating System  Android    My Question or Issue I've just downloaded the app to my new android ta...
  • Billy-J
  • Spotify Star
  • 1640 Views
  • 3 replies
  • 0 likes
  • 1640 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not showing folders on Anroid app

PlanFree Device1+ 6Operating SystemAndroid I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app. I already reinstalled the mobile app and tried to synch the folders by turning on offli...

  • Casual Listener
  •   Plan Free   Device 1+ 6 Operating System Android   I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app.&nb...
  • Spotifydicksuck
  • Casual Listener
  • 457 Views
  • 1 replies
  • 0 likes
  • anroid
    folders
    Folders not showing
    problem
    Spotify
  • 457 Views
  • 1 replies
  • 0 likes

Favorites

Hello,i accidentally deleted or hidded my spotify favorites playlist and now my favorites button disappeared. How can i restore the playlist and restore the button because is more easy for me to add songs directly from notification centre.Thank you.

  • Newbie
  •   Hello,i accidentally deleted or hidded my spotify favorites playlist and now my 🖤 favorites button  disappeared. How can i restore the playlist and restore the button because is more ...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Username is appearing as random letters & numbers

So I've been trying to fix this issue for a while now. When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch of random letters and numbers.I've connected my account to Fa...

  • Newbie
  • So I've been trying to fix this issue for a while now.   When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch o...
  • 223 Views
  • 0 replies
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  • 223 Views
  • 0 replies
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Solved!!Superuser Contribution Download to SD Card Issue - Android App

PlanPremiumCountryFRANCE DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueSince the last update I can't download music to my SD card anymore. Download feature still works but it doesn't let me choose between local storage ...

  • Casual Listener
  • Plan Premium Country FRANCE  Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Since the last update I can't download music to my SD card anymore....
  • TomLegend
  • Spotify Legend
  • 1293 Views
  • 7 replies
  • 0 likes
  • 1293 Views
  • 7 replies
  • 0 likes

daily mix disappeared after switch to premium

PlanFree => PremiumCountry Netherlands Operating SystemAndroid 7 My Question or Issue:Exactly the same as in the link below, but apparantly I can't reply to that one anymore? https://community.spotify.com/t5/Android/I-m-not-getting-any-daily-mixes/td...

  • Newbie
  •   Plan Free => Premium Country Netherlands   Operating System Android 7   My Question or Issue: Exactly the same as in the link below, but apparantly I can't reply to tha...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Consider redesigning podcast view, awful UX

Hello, in hope that somebody from the Spotify (Dev) team reads it: From my point of view you should honestly consider redesigning the podcast view again. With one of the latest update the UX became way worse. It was actually good before.Using version...

  • Casual Listener
  • Hello,   in hope that somebody from the Spotify (Dev) team reads it:   From my point of view you should honestly consider redesigning the podcast view again. With one of the latest u...
  • 380 Views
  • 0 replies
  • 3 likes
  • 380 Views
  • 0 replies
  • 3 likes

BMW Connected Drive crashes

Hello,the bluetooth connection with my new Phone (Nokia 8 Android 8.1) always breaks when i start the App in my car (BMW F36). With my old Phone (HTC mini 2 Lineage OS 14) everything worked fine.There is no problem to stream music via BT with the car...

  • Roadie
  •   Hello, the bluetooth connection with my new Phone (Nokia 8 Android 8.1) always breaks when i start the App in my car (BMW F36). With my old Phone (HTC mini 2 Lineage OS 14) everything worked...
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes

Transfer spotify music from Lap Top to Spotify on Android Phone

PlanFree/Premium....... FREECountry....... Australia Device Phone Android J5 Prime Operating System Windows 10 My Question or Issue. Have Free Spotify on Computer and Android Phone. Have own music library on Computer Spotify but cant transfer to Andr...

  • Visitor
  • Plan Free/Premium....... FREE Country....... Australia   Device Phone Android J5 Prime    Operating System Windows 10     My Question or Issue. Have Free Spotify on ...
  • groove2spotify
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Background Data

Hello, i have Android 8.1 and Spotify 8.4.70.666 armV7. In the last 12 Days Spotify had 80MB Background Data while only 15 MB in Foreground. I don't understand why there needs to be so much background data. Can you please try to reduce it?

  • Roadie
  •   Hello,   i have Android 8.1 and Spotify 8.4.70.666 armV7. In the last 12 Days Spotify had 80MB Background Data while only 15 MB in Foreground. I don't understand why there needs to be ...
  • 215 Views
  • 0 replies
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  • 215 Views
  • 0 replies
  • 0 likes

Android app doesn't rotate when viewing cover flow

Hi guys,I've been using the Android app on all my devices for years now, I finally got Premium when I realised I could get a student discount a few months ago. The app has been working great in landscape mode in my car to easily view the cover flow o...

  • Newbie
  • Hi guys, I've been using the Android app on all my devices for years now, I finally got Premium when I realised I could get a student discount a few months ago. The app has been working great in lan...
  • pnbr0014
  • Music Fan
  • 2480 Views
  • 5 replies
  • 11 likes
  • Android
    Playlists
  • 2480 Views
  • 5 replies
  • 11 likes

spotify suddenly stops playing songs

PlanPremiumCountry NetherlandsDeviceSamsung galaxy S8Operating SystemAndroid My Question or IssueAfter some time my spotify suddenly stops playing in the middle of a song. It happens only on my phone and not on my laptop. I've had this both when onli...

  • Newbie
  • Plan Premium Country  Netherlands Device Samsung galaxy S8 Operating System Android   My Question or Issue After some time my spotify suddenly stops playing in the middle of a son...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app stuck on Sony SmartWatch 3

Device Sony SmartWatch 3 // Sony Xperia X Operating System Android 8.0.0 I have an issue with the app in my SmartWatch as it reappears on the screen even after I have closed the app on my phone. I have tried rebooting the phone and the SmartWatch, al...

  • Casual Listener
  • Device Sony SmartWatch 3 // Sony Xperia X Operating System Android 8.0.0   I have an issue with the app in my SmartWatch as it reappears on the screen even after I have closed the app ...
  • TomLegend
  • Spotify Legend
  • 765 Views
  • 3 replies
  • 0 likes
  • 765 Views
  • 3 replies
  • 0 likes

Spotify randomly starts playback without user action

For ~ a month my wife has a problem that her phone starts randomly playing songs. We did uninstall of Spotify, and reinstall, and it did fix the problem, but only for a week, and then it's back. How/When:most commonly when she just finished phone cal...

  • Gig Goer
  • For ~ a month my wife has a problem that her phone starts randomly playing songs.   We did uninstall of Spotify, and reinstall, and it did fix the problem, but only for a week, and then it's b...
  • 245 Views
  • 0 replies
  • 1 likes
  • 245 Views
  • 0 replies
  • 1 likes

Superuser Contribution Using Spotify Connect unable to swipe away the notification

Hi.Been having this for some time now (maybe forever? Haven't used Connect much) with different Spotify versions (currently using the latest beta. For some odd reason the forum doesn't let me post version number of the app so I tagged it. The issue i...

  • Composer
  • Hi. Been having this for some time now (maybe forever? Haven't used Connect much) with different Spotify versions (currently using the latest beta. For some odd reason the forum doesn't let m...
  • AeroZ
  • Composer
  • 1904 Views
  • 12 replies
  • 0 likes
  • 1904 Views
  • 12 replies
  • 0 likes

Spotify won't let me use the search function

PlanPremiumCountry ItalyDeviceSamsung Galaxy Note 5Operating SystemAndroid My Question or Issue Lately the app has been giving me trouble - when connected, the search function tells me I'm offline and simply doesn't work. Everything else is perfectly...

  • Newbie
  • Plan Premium Country  Italy Device Samsung Galaxy Note 5 Operating System Android      My Question or Issue  Lately the app has been giving me trouble - when conne...
  • 768 Views
  • 0 replies
  • 0 likes
  • 768 Views
  • 0 replies
  • 0 likes