Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, Since I updated my Galaxy S7 to Android 8, my Spotify App loses settings quite often. Music Quality switches fron high to automatic and I always ...
Plan: PremiumCountry: US DevicePixel 2 XL, and Macbook Pro mid 2015)Operating System(OS X High Sierra, Android 8.1.0) Spotify, you woke my one month old son up. He was being extra extra fussy and so I sat with him in the nursery playing a lullaby on ...
PlanPremiumCountry France My Question or IssueHi,I have a problem with Spotify's data. I have download a big playlist on my phone who take all the space on my phone memory. So I tried to uninstall Spotify to get my memory back. But now Spotify is uni...
PlanPremiumCountry NetherlandsDeviceAcerOperating SystemAndroid (4.4.2) My Question or Issue After An update met Spotify relaunches itself and stops playing the current song after i wanted to go to the current playing song. Opening Spotify itself doe...
Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever. When ever i want to actually shuffle i have to erase the data and start over and shuffle it again so it an make a new playlist. It's really frustr...
That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip it, the app will crash. I rebooted my phone, reinsta...
PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid 8.0.0 My Question or IssueA while back, my Spotify started connecting to another device and allowing them to control music and play it on their device. The device is tagged PS4-475. I've...
PlanPremiumCountry United kingdomSamsung galaxy s8Operating SystemAndroid Oreo My Question or Issue Streaming of spotify over usb using the connected app used to work. This now no longer works once ive updated to android oreo (8.0). Ive tried using m...
Hallo,Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" ja so eingestellt ist dass es alle lieder immer herunt...
PlanPremiumCountryMexico Device(Motorola, Moto G5S Plus)Operating System(Android 7.1.1) My Question or Issue El dia de hoy (en que estoy publicando este post) compre una tarjeta de premium con plazo de 6 meses, lo primero que quize hacer fue descarga...
So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had been saving to my internal memory, but that was full...
PlanPremium for FamilyCountry IndonesiaDeviceSamsung Galaxy A7 (2016)Operating SystemAndroid 7 (Nougat) My Question or Issue I re-installed Spotify app on my phone yesterday and since then, it shows offline mode. I use full mobile data and sometimes ...
I have my sd card as my storage for music. But everytime I restart my phone all songs are deleted. Over and over again.
PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 EdgeOperating SystemSamsung Experience 9.0 with Android OreoVersion: G935W8VLU3CRE3/G935W8OYA3CRE3/G935W8VLU3CRE3 My Question or IssueI have been getting this issue for a couple of weeks. Every Spotify ...
Is there any way to change the Shuffle Play button to just say Play or just remove it altogether? I never want to use Shuffle Play. Why is it there? I'm fine with the order in which songs are arrange on an album or play list. I honestly do not unders...
PlanFreeCountryVietnamDeviceSamsung Galaxy E7Operating SystemAndroid My Question or IssueHi, please help me with this issue. I don't know why, when I tap on the song title (to see its details), my screen turns black like this: And it stops playing mu...
PlanFreeCountry SweDeviceHuawei P20 proOperating SystemAndroid My Question or Issue Music stops after every song. Need to press play for The music to continue. I'm playing music online. I have:Restarted my phone Clean reinstallSwitched between wifi a...
So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage. If I delete my cache, what do I lose? I've searched online but it's not very clear. Any help would be appreciated
PlanPremiumCountry MalaysiaDeviceVivo V9Operating SystemAndroidMy Question or Issue Hi. I cant open my spotify because the image (attached below) appeared everytime I open the app. I have to uninstall and reinstall then it worked. But few hrs later i...
PlanPremiumCountry IsraelDeviceSamsung Galaxy 7. Wife's is Galaxy 9.Operating SystemAndroid My Question or Issue Hello, ive been using the heart button to add songs to my favorites list.Suddenly i cannot find my favorites songs in my playlists, and t...