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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14749 Views
  • 55 replies
  • 17 likes
  • 14749 Views
  • 55 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864620 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864620 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23319 Views
  • 3 replies
  • 0 likes
  • 23319 Views
  • 3 replies
  • 0 likes

sharing artist profile on instagram problem

PlanFree/PremiumCountryUnited States - New Jersey Device(iPhone 7 Plus, LG Aristo 2)Operating System(iOS 12.1, Android 7.1.2) My Question or Issue Good day to AllMy issue is that i am trying to share an artist profile on Instagram stories and The Spo...

  • Casual Listener
  •   Plan Free/Premium Country United States - New Jersey   Device (iPhone 7 Plus, LG Aristo 2) Operating System (iOS 12.1, Android 7.1.2)   My Question or Issue  Go...
  • 439 Views
  • 0 replies
  • 0 likes
  • Android
    iOS
  • 439 Views
  • 0 replies
  • 0 likes

Why does my saved songs keeps getting deleted and not downloaded?

Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it. Then after that,I logged out then logged back in, my old songs were restored and I kep...

  • Newbie
  • Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it.  Then after that,I logged out...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Trying to download a soundtrack from spotify on desktop to samsung s9

Premium, na, galaxy s9, windows 10 and android version 8.0 Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Successfully got the files onto my spotify on my desktop and ha...

  • Casual Listener
  • Premium, na, galaxy s9, windows 10 and android version 8.0   Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Suc...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

Storage not saving to SD card

PlanPremoumCountry UKDevice(Moto e4 plus)Operating System( Android Oreo My Question or Issue My Spotify is set to save data to my SD card but it saved it to my internal memory instead. This makes it run really slowly and clogs up my memory

  • Newbie
  • Plan Premoum Country  UK Device (Moto e4 plus) Operating System ( Android Oreo   My Question or Issue  My Spotify is set to save data to my SD card but it saved it to my...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Trying to find a song played - not in recently played

PlanPremiumCountryUnited States DeviceLG Nexus 5xOperating SystemAndroid 8.1.0 My Question or IssueI'm not sure if this is the right spot for this, but here goes. I added a few songs to my play que. After they finished, some random songs started play...

  • Newbie
  • Plan Premium Country United States   Device LG Nexus 5x Operating System Android 8.1.0   My Question or Issue I'm not sure if this is the right spot for this, but here goes. I ad...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Solved!! New update removed search inside a playlist?

PlanPremiumCountry IsraelDeviceOneplus 3TOperating SystemAndroid 8.0 My Question or Issue Cannot find search feature inside a playlist, was it removed? If so, this is kind of idiotic.... Please bring back :).

  • Casual Listener
  •   Plan Premium Country  Israel Device Oneplus 3T Operating System Android 8.0   My Question or Issue  Cannot find  search  feature inside a playlist, was it r...
  • xuckmylife
  • Regular
  • 1126 Views
  • 4 replies
  • 0 likes
  • 1126 Views
  • 4 replies
  • 0 likes

My music keeps getting taken over

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroidMy Question or IssueWhen I play my music second in it plays a different song not on my list and it doesn't matter what song I play it keeps happening.

  • Casual Listener
  • Plan Premium Country USA Device Samsung Operating System Android My Question or Issue When I play my music second in it plays a different song not on my list and it doesn't matter what song ...
  • nettebundi
  • Casual Listener
  • 520 Views
  • 4 replies
  • 0 likes
  • 520 Views
  • 4 replies
  • 0 likes

Shared Speakers with Family Plan

I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app. I would like every family member to have access to their own music, and also allow multiple family members to use the Spotify Amazon app a...

  • Casual Listener
  •     I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app.  I would like every family member to have access to their own...
  • Joe
  • Community Legend
  • 1003 Views
  • 1 replies
  • 2 likes
  • 1003 Views
  • 1 replies
  • 2 likes

Solved!! Filtering on mobile android device

Hello,I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone for some weird reason. When i try to scroll to the top ...

  • Casual Listener
  • Hello, I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone fo...
  • UmutAlbagurt
  • Newbie
  • 954 Views
  • 4 replies
  • 0 likes
  • 954 Views
  • 4 replies
  • 0 likes

Behind the lyrics

PlanPremiumCountry USDeviceHuawei g8Operating SystemEmui 4.0.2 and android 6.0.1 My Question or IssueI have been using spotify for a long time and I was using it free I had no problems everything was fine then the behind the lyrics update rolled out ...

  • Regular
  • Plan Premium Country  US Device Huawei g8 Operating System Emui 4.0.2 and android 6.0.1   My Question or Issue I have been using spotify for a long time and I was using it free I ...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Feature request: reset and allow for artist re-selection

I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead of just a once-time-thing for first-time-users? Similar top...

  • Newbie
  •   I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead ...
  • 290 Views
  • 0 replies
  • 2 likes
  • 290 Views
  • 0 replies
  • 2 likes

Developer warning for package "com.spotify.music" Failed to post notification on channel "null"

PlanPremiumCountrySingapore DeviceiBasso DX200 (Android based portable music player)Operating SystemAndroid 8.1.0 (Oreo)Spotify Version 8.4.82.664 My Question or IssueWhen downloading songs for "Offline" use, repeated error message displayed on the b...

  • Casual Listener
  • Plan Premium Country Singapore  Device iBasso DX200 (Android based portable music player) Operating System Android 8.1.0 (Oreo) Spotify Version 8.4.82.664   My Question or Issue ...
  • chungjun
  • Casual Listener
  • 4097 Views
  • 4 replies
  • 6 likes
  • 4097 Views
  • 4 replies
  • 6 likes

app crashes in LG5

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark) but It also happens whan that I do not use an app and it works in the background. I receive messages that ...

  • Newbie
  • Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark)   but It also happens  whan that I d...
  • 992 Views
  • 0 replies
  • 0 likes
  • 992 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • Moderator
  • Moderator
  • What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...
  • yajtyler
  • Composer
  • 30791 Views
  • 1 replies
  • 17 likes
  • 30791 Views
  • 1 replies
  • 17 likes

Spotify is stuck after Google clock integration

PlanFree/PremiumCountry IsraelDeviceXiaomi mi6Operating SystemAndroid 8/MIUI 10 My Question or Issue After playing Spotify using the Google alarm clock integration, when accessing directly to the application it's just showing spinners and fails to lo...

  • Newbie
  • Plan Free/Premium Country  Israel Device Xiaomi mi6 Operating System Android 8/MIUI 10   My Question or Issue  After playing Spotify using the Google alarm clock integration,...
  • 966 Views
  • 0 replies
  • 0 likes
  • Google Clock
  • 966 Views
  • 0 replies
  • 0 likes

How do I listen to a playlist more than once on my Android Device?

PlanFree/PremiumCountry USADeviceSamsung Galaxy JSProOperating SystemAndroid My Question or IssueI can't listen to my playlists more than once on my phone. When it gets to the last song, it immediately starts playing your recommendations. I can't EVE...

  • Casual Listener
  • Plan Free/Premium Country  USA Device Samsung Galaxy JSPro Operating System Android   My Question or Issue I can't listen to my playlists more than once on my phone. When it gets ...
  • unclesilas
  • Roadie
  • 1991 Views
  • 1 replies
  • 0 likes
  • 1991 Views
  • 1 replies
  • 0 likes

Solved!! In-line controls not functioning

PlanPremiumDevicePixel 2 XL 128GOperating SystemAndroid Pie 9.0PQ1A.181105.017.A1 My Question or Issue The in-line controls do not work properly, as reported a long time ago by many users in various forums I've found. It's still not fixed, how? why? ...

  • Music Fan
  • Plan Premium Device Pixel 2 XL 128G Operating System Android Pie 9.0 PQ1A.181105.017.A1   My Question or Issue  The in-line controls do not work properly, as reported a long time a...
  • AeroZ
  • Composer
  • 1809 Views
  • 9 replies
  • 0 likes
  • 1809 Views
  • 9 replies
  • 0 likes

Check icon in Android Auto

I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmark, then the plus sign that shows after I select that. Can...

  • Newbie
  • I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive.  It works great mostly, but the one icon I cannot figure out is the checkmar...
  • 711 Views
  • 0 replies
  • 0 likes
  • Android
  • 711 Views
  • 0 replies
  • 0 likes

My spotify wont work while on wifi!

PlanPremiumCountry HungaryDeviceHuawei P SmartOperating SystemAndroid 8.0.0EMUI version 8.0.0 My Question or Issue I can't use my spotify via WiFi, the message saying my device is offline will pop up after a few seconds, after opening the app. I can ...

  • Newbie
  •   Plan Premium Country  Hungary Device Huawei P Smart Operating System Android 8.0.0 EMUI version 8.0.0   My Question or Issue  I can't use my spotify via WiFi, the me...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to a...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically a moment...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes