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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375704 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...

659 Views

0 replies

0 likes

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Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8     My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...

379 Views

0 replies

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Solved!!Superuser Contribution I miss the button in the upper right corner of the main folder "Playlists"

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.2.2.0 My Question or IssueHello everybody, I miss the button in the upper right corner of the main folder "Playlists", where the option to sort the playlist...

Regular

Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.2.2.0   My Question or Issue Hello everybody, I miss the button in the upper right cor...

Irreversibler

Regular

6531 Views

8 replies

0 likes

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"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

Casual Listener

Plan Premium for Family Country  USA   Device Motorola Z Play   Operating System Android 8.0.0   My Question or Issue  My interface for the "Your Library" section...

kevdela

Newbie

2151 Views

3 replies

2 likes

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Solved!! Perpetual green loading circle when going back to currently playing artist in my library

PlanPremiumCountryUnited StatesDeviceMotorla G7Operating SystemAndroid 9Spotify Version8.4.96.953 My Question or IssueSo, I had this same issue on my HTC One M9 and Spotify support told me that they don't develop for Android 7 (the latest OS availabl...

Visitor

Plan Premium Country United States Device Motorla G7 Operating System Android 9 Spotify Version 8.4.96.953   My Question or Issue So, I had this same issue on my HTC One M9 and Spoti...

Monarch_Opera

Casual Listener

5059 Views

3 replies

0 likes

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Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

Newbie

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...

579 Views

0 replies

0 likes

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Plays completely random songs after selecting a song. Despite making a playlist

PlanFree(Was Premium at the time, left because of issue)CountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Version 9 My Question or IssueEvery time I play a song, as soon as it's done it will play something completely random even with a prem...

Newbie

Plan Free(Was Premium at the time, left because of issue) Country US Device Samsung Galaxy Note 9 Operating System Android Version 9   My Question or Issue Every time I play a song, as...

429 Views

0 replies

0 likes

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No song tab on the app

PlanPremiumCountryunited kingdomDevicegoogle pixel 3Operating SystemAndroid 9.0So just got Spotify today and I don't seem to have a song tab at all but my friends do

Casual Listener

Plan Premium Country united kingdom Device google pixel 3 Operating System Android 9.0 So just got Spotify today and I don't seem to have a song tab at all but my friends do

Bradderzz213

Casual Listener

595 Views

2 replies

1 likes

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Solved!! There's one song that suddenly stops playing when im listening on my phone.

PlanPremiumCountryBelgiumDeviceOnePlus 6TOperating SystemOxygenOS 9.0.12My Question or IssueThe song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listening on my phone. This doesn't happen when I'm listening to the same so...

Casual Listener

Plan Premium Country Belgium Device OnePlus 6T Operating System OxygenOS 9.0.12 My Question or Issue The song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listeni...

Nico

Community Legend

2811 Views

3 replies

3 likes

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Player Notification popping without listening on any device

PlanPremiumCountryBulgariaDeviceOne Plus 5TOperating SystemAndroid 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222 My Question or IssueSince the last update i got of Android app ( 8.4.97.807 ) , the notification for media player is poppin...

Newbie

  Plan Premium Country Bulgaria Device One Plus 5T Operating System Android 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222   My Question or Issue Since the last upda...

385 Views

0 replies

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Come on spotify get it together

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my account. Now its back to no sound, playlists keep going m...

Music Fan

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my accoun...

338 Views

0 replies

0 likes

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No amount of explicit words could describe how terrible this update is.

PlanPremium DeviceAndroid My Question or IssueWhy would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to take the time to make a playlist for each of the hundreds of artists I've download...

Newbie

  Plan Premium   Device Android   My Question or Issue Why would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to...

ArcticMe

Music Fan

747 Views

1 replies

1 likes

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Yeni oynatılıyor arayüzü

Android turtası (9.0) General Mobile Gm8 TürkiyeYeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamaya yeni güncellemede gel hafta bu hafta. Sabırsızlıkla bekliyorum.

Regular

Android turtası (9.0)  General Mobile Gm8  Türkiye Yeni şimdi oynatılıyorken gelsin artık. Ne zaman gelicek. Yeni oynatılıyor arayüzü çok güzel. Artık android için yayınlansın. Uygulamay...

432 Views

0 replies

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Android current song same as last played song from computer

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time to go home, I hit the media button in my car, and S...

Regular

I used to be an iPhone user, and I have a Premium Spotify account. I listen to a Commute playlist on repeat during my commute, and while at work I listen to whatever on my computer. When it was time ...

419 Views

0 replies

0 likes

Android
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artists missing from library

PlanPremiumDevicexiaomi My Question or Issue Hi.most of my artists have dissaeared from my library, yet, the songs and albums are still there.it seems like i can no longer see in the "artists" category all the artists i have save songs by, but only t...

Casual Listener

Plan Premium Device xiaomi  My Question or Issue  Hi. most of my artists have dissaeared from my library, yet, the songs and albums are still there. it seems like i can no longer see...

jrbolkesjo

Newbie

7275 Views

13 replies

27 likes

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  • 27 likes

Music stops when phone auto locks

PlanPremiumCountryIrelandDeviceSamsung Galaxy 9Operating SystemAndroid Oreo It started with the most recent update. When in car mode and outside of it. In car mode, when the phone auto locks the music stops and I can no longer control my phone using ...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy 9 Operating System Android Oreo   It started with the most recent update. When in car mode and outside of it. In car mode, when t...

Nico

Community Legend

1931 Views

3 replies

1 likes

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Solved!! No Shuffle Button Appearing

I gave tried everything but I can't see any shuffle button in now playing songs.I even reinstalled the app.Please help!

Newbie

  I gave tried everything but I can't see any shuffle button in now playing songs. I even reinstalled the app. Please help!  

Nico

Community Legend

2556 Views

1 replies

0 likes

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No Spotify on Galaxy Store - Galaxy Watch

PlanPremiumCountryCosta rica DeviceHuawei P10Operating System8.0 My Question or IssueHello I cant find the spotify app on the Galaxy store active watch

Newbie

  Plan Premium Country Costa rica  Device Huawei P10 Operating System 8.0   My Question or Issue Hello  I cant find the spotify app on the Galaxy  store&nbsp...

Nico

Community Legend

346 Views

1 replies

0 likes

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  • 1 replies
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Samsung Galaxy Watch offline download size

PlanPremiumCountryNorway DeviceSamsung Galaxy WatchOperating SystemAndroid/Tizen My Question or IssueI updated my watch to the latest firmware, and as usual I had to re-download the playlist I use for offline storage in the Spotify app.Now, I have no...

Regular

Plan Premium Country Norway   Device Samsung Galaxy Watch Operating System Android/Tizen   My Question or Issue I updated my watch to the latest firmware, and as usual I had to r...

Borgelin

Regular

954 Views

1 replies

1 likes

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  • 1 replies
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Solved!! [Troubleshoot] Album cover loading and download problems

PlanPremiumCountryUnited StatesDeviceLG K20 PlusOperating SystemAndroidVersion: 8.4.97.807My Question or IssueAlbum cover art isn't loading with listening window, downloading new songs can range from slow to basically unresponsive, and loading for pl...

Visitor

Plan Premium Country United States Device LG K20 Plus Operating System Android Version: 8.4.97.807 My Question or Issue Album cover art isn't loading with listening window, downlo...

user-removed

Not applicable

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes