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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115226 Views

27 replies

4 likes

  • 115226 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231637 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231637 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591134 Views

79 replies

3 likes

  • 591134 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485629 Views

580 replies

42 likes

Account
Free
  • 485629 Views
  • 580 replies
  • 42 likes

Superuser Contribution Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

Casual Listener

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...

Guido

Spotify Legend

1010 Views

1 replies

1 likes

  • 1010 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle issue (doesn't stay activated)

Hello, everyone.It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active.Now every time i change manually song the shuffle deactivate...

Newbie

Hello, everyone. It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active. Now e...

Guido

Spotify Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art page now forced portrait orientation.

The cover art page now forced portrait orientation. This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) Why do the devs think its ok to force Videos, Lyrics and portrai...

Regular

The cover art page now forced portrait orientation.   This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) &nb...

Guido

Spotify Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Solved!! Music's not playing

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying this track on my phone" Some notes: none of the mus...

Casual Listener

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying ...

Billy-J

Spotify Star

1497 Views

5 replies

0 likes

  • 1497 Views
  • 5 replies
  • 0 likes

Solved!! Music keeps getting deleted as Andriod phone syncs everyday

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid Oreo My Question or IssueHi peeps, my music keeps getting downloaded everyday. When looked at my offline devices, I noticed that my andriod devices is synced every day unlike my windows ...

Casual Listener

Plan Premium Country India Device Samsung M30 Operating System Android Oreo   My Question or Issue Hi peeps, my music keeps getting downloaded everyday. When looked at my offline ...

Arkim

Casual Listener

1246 Views

2 replies

0 likes

Troubleshooting
  • 1246 Views
  • 2 replies
  • 0 likes

Connecting via Android Auto, still plays on my desktop

PlanPremiumCountryUSADeviceSamsung S10+/S9+/S8Operating SystemAndroid multiple versions/Windows 10 My Question or IssueWhen I am listening to spotify using the Windows Desktop application, and not through my phone, everything is great.I move to my ca...

Newbie

Plan Premium Country USA Device Samsung S10+/S9+/S8 Operating System Android multiple versions/Windows 10   My Question or Issue When I am listening to spotify using the Windows Deskto...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Google assistant, song will play for a second, pause for 30, then play properly

Not sure if this is a Spotify issue or Google assistant issue. PlanPremium DeviceS10Operating SystemAndroid My Question or IssueWhen I use Google assistant to play Spotify, the song will play for a second, pause for 30 seconds, then play properly.

Newbie

Not sure if this is a Spotify issue or Google assistant issue.  Plan Premium   Device S10 Operating System Android    My Question or Issue When I use Google assistant to...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Spotify Car view Playlist restarts on screen timeout

PlanpremiumCountryUsaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or IssueThe new cast view app started out fine. But when I play one of the Playlists it will start it and then randomly jump back to the first Playlist and first son...

Newbie

Planpremium Country Usa Device Samsung Galaxy s7 Operating System Android Oreo   My Question or Issue The new cast view app started out fine. But when I play one of the Playlists i...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Favourite playlist incomplete & can't save to SD card

PlanpremiumCountryUKDeviceHuawei p9 lite My Question or IssueThe new layout is quite inconvenient without the songs library but according to other posts it's simply been renamed to "favourites" playlist this would be fine except my favourites playlis...

Newbie

Plan premium Country UK Device Huawei p9 lite   My Question or Issue The new layout is quite inconvenient without the songs library but according to other posts it's simply been rename...

Mjlark

Casual Listener

831 Views

1 replies

0 likes

favourites playlist
SD-card
Update
  • 831 Views
  • 1 replies
  • 0 likes

Artwork over the car bluetooth infotainment system.

PlanPremiumCountryPoland DeviceXiaomi Redmi Note 5 Operating SystemAndroid 8.1.0Spotify 8.4.98.892My Question or IssueHello, I have an issue with my spotify over the bluetooth infotainment system. Car does playback from the spotify correctly, it disp...

Newbie

Plan Premium Country Poland  Device Xiaomi Redmi Note 5  Operating System Android 8.1.0 Spotify 8.4.98.892 My Question or Issue Hello,    I have an issue with my spoti...

753 Views

0 replies

2 likes

  • 753 Views
  • 0 replies
  • 2 likes

These constant updates is a constant degradation

My Question or IssueWhy do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the top right, making it hard to reach. Just to get to thes...

Casual Listener

My Question or Issue Why do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the to...

912 Views

0 replies

3 likes

  • 912 Views
  • 0 replies
  • 3 likes

Solved!! Behind the lyrics not working

PlanPremiumCountryEcuadorDeviceHuawei p smart 2019Operating SystemAndroid Pie My Question or IssueBehind the lyrics not working sometimes when you forward a song in beta version 8.5.0.735

Casual Listener

Plan Premium Country Ecuador Device Huawei p smart 2019 Operating System Android Pie   My Question or Issue Behind the lyrics not working sometimes when you forward a song in beta vers...

Nico

Community Legend

3330 Views

3 replies

0 likes

  • 3330 Views
  • 3 replies
  • 0 likes

No Artist listed

PlanPremiumCountryFrance DeviceSamsung A5 2017Operating SystemAndroid 8.0.0 Hi, I've got my albums listed by artist's alphabetical order but nothing appears in the artist section (5 artists that I hid but that's all). I used to be able to browse my m...

Regular

Plan Premium Country France   Device Samsung A5 2017 Operating System Android 8.0.0   Hi,   I've got my albums listed by artist's alphabetical order but nothing appears ...

AlexKoss

Regular

2004 Views

10 replies

2 likes

  • 2004 Views
  • 10 replies
  • 2 likes

Spotify keeps crashing

PlanPremiumCountry DeviceLG K20Operating SystemAndroid My Question or IssueWhenever I try to use Google maps and lately my messaging app, Spotify crashes. It still shows as open in my apps but the widget disappears and the music stops playing. Often ...

Newbie

  Plan Premium Country   Device LG K20 Operating System Android    My Question or Issue Whenever I try to use Google maps and lately my messaging app, Spotify crashes. ...

Nico

Community Legend

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo aceptar la invitación al plan familiar

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating System(Android My Question or IssueMi hermano me envio la invitacion para formar parte del plan familiar premium, y cuando intento confirmar el registro al plan, me dice que no se puede, ...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System (Android   My Question or Issue Mi hermano me envio la invitacion para formar parte del plan familiar premiu...

Guido

Spotify Legend

1073 Views

3 replies

0 likes

  • 1073 Views
  • 3 replies
  • 0 likes

I can not to be part for the premium family plan to my brother.

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating SystemAndroid My Question or IssueMy brother sent me the invitation to be part for the premium family plan, and when i try to confirm the registration to the plan, he tells me that he can...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System Android   My Question or Issue My brother sent me the invitation to be part for the premium family plan, and...

Nico

Community Legend

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify opening on android when used on another device

PlanPremiumCountryUKDeviceXperia A1 & iPhone 6sOperating SystemiOS 12, Android 8/Oreo My Question or IssueWhenever my boyfriend uses our account on his phone, Spotify will launch in my notification bar whether I am using my phone or not. I could be w...

Casual Listener

Plan Premium Country UK Device Xperia A1 & iPhone 6s Operating System iOS 12, Android 8/Oreo   My Question or Issue Whenever my boyfriend uses our account on his phone, Spotify wil...

Guido

Spotify Legend

871 Views

3 replies

0 likes

Android
iphone
Premium
  • 871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disabling Lyrics option doesn't work after update

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueBehind the Lyrics doesn't go away even if you disabled it. It was working fine before last update (I updated it today). I'm not sure if it's intended but Behind the Ly...

Newbie

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Behind the Lyrics doesn't go away even if you disabled it. It was working fine before last...

Guido

Spotify Legend

1698 Views

6 replies

1 likes

Android 8
Bug or Update
lyrics
  • 1698 Views
  • 6 replies
  • 1 likes

Superuser Contribution Full artwork on premium not working?

PlanPremiumCountry DeviceXiaomi mi a2 liteOperating SystemAndroid pie I recently had to return to the free version and I noticed the fullscreen artwork feathre was working fine when i played my music but then, when I got premium back, only one or two...

Casual Listener

Plan Premium Country   Device Xiaomi mi a2 lite Operating System Android pie   I recently had to return to the free version and I noticed the fullscreen artwork feathre was working...

marusero97

Casual Listener

770 Views

4 replies

0 likes

  • 770 Views
  • 4 replies
  • 0 likes

Interface Error with OnePlus6T

PlanPremiumCountryIndiaDeviceOneplus 6TOperating SystemAndroid Pie My Question or IssueSpotify Has multiple bugs and error on one plus 6T The application does not show "Song section" Artist, Album, Songs do not sync ( if song is downloaded under arti...

Casual Listener

Plan Premium Country India Device Oneplus 6T Operating System Android Pie     My Question or Issue Spotify Has multiple bugs and error on one plus 6T  The application does ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes