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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118782 Views

27 replies

4 likes

  • 118782 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239602 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239602 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

  • 600492 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492923 Views

581 replies

42 likes

Account
Free
  • 492923 Views
  • 581 replies
  • 42 likes

Search bar

PlanPremiumCountry PolandDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I wanted to search for an artist and that is what Spotify thinks I typed instead of what I really typed. And it won't go away.

Casual Listener

Plan Premium Country  Poland Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I wanted to search for an artist and that is what Spotify...

Noah

Community Legend

864 Views

3 replies

0 likes

  • 864 Views
  • 3 replies
  • 0 likes

Spotify stops playing after phonecall

PlanPremiumCountry IsraelDeviceSamsong J7Operating SystemAndroid 8.1.0 My Question or IssueHi, Whenever I make (or answer an incoming) phonecall, Spotify doesn't restart playing. I then either restart it manually, or forget and then notice it's too q...

Newbie

  Plan Premium Country  Israel Device Samsong J7 Operating System Android 8.1.0  My Question or Issue Hi,   Whenever I make (or answer an incoming) phonecall, Spotify ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution New phone no songs playing/no playlists loading NOTHING WORKING!

PlanPremiumCountryVenezuela DeviceSamsung Galaxy J2 ProOperating SystemAndroid 7.1.1 My Question or Issue Hey lovely spotify community. Have a bit of an issue with a new phone I got. I load up spotify but can't load any of my playlists, just have the...

Casual Listener

Plan Premium Country Venezuela  Device Samsung Galaxy J2 Pro Operating System Android 7.1.1   My Question or Issue   Hey lovely spotify community. Have a bit of an issue wit...

Katerina

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Sort By Artist on Android

PlanPremiumDeviceOnePlus 3TOperating SystemAndroidMy Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library b...

Regular

Plan Premium Device OnePlus 3T Operating System Android My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have...

Lollausen

Regular

1028 Views

3 replies

0 likes

Android
artist
  • 1028 Views
  • 3 replies
  • 0 likes

Superuser Contribution Low sound with bluetooth

Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job about the sound. How can i fix this problem? I have alread...

Newbie

  Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job...

Katerina

Spotify Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Crash when scrolling to the bottom of my artists.

PlanPremiumOperating SystemAndroid Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slowing down and a lot of other issues have been coming up. I've trie...

Newbie

Plan Premium Operating System Android   Hi, I've been having an issue recently where if I scroll to the bottom of my artists, Spotify crashes immediately. In general loading sesms to be slo...

332 Views

0 replies

2 likes

  • 332 Views
  • 0 replies
  • 2 likes

Why is it impossible to play music stored locally on an android on spotify?

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's lack of common sense, if you didn't have a monopol...

Casual Listener

Title topic says all. Why am I even still using spotify? Why can't a multimilion dollar company not create a coherent app with normal functionalities? I'm so annoyed with your entire company and it's...

Brunelicia

Community Legend

1146 Views

3 replies

1 likes

  • 1146 Views
  • 3 replies
  • 1 likes

Superuser Contribution There are many musics in my songs segment which i have never liked.

As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but then everything has cnahged. I have many musics that i have never ...

Casual Listener

   As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but t...

Katerina

Spotify Legend

1128 Views

7 replies

0 likes

  • 1128 Views
  • 7 replies
  • 0 likes

Bluetooth keeps stopping after installing Spotify

PlanFreeCountryBelgiumDeviceNokia 7.1Operating SystemAnroid 9 (Pie) My Question or IssueMy bluetooth connection is extremely unstable after installing Spotify.I have a bluetooth connection in my car. I can make phone calls, receive and send text mess...

Newbie

Plan Free Country Belgium Device Nokia 7.1 Operating System Anroid 9 (Pie)   My Question or Issue My bluetooth connection is extremely unstable after installing Spotify. I have a blue...

524 Views

0 replies

1 likes

  • 524 Views
  • 0 replies
  • 1 likes

Andoid Spotify Premium

PlanPremiumCountry AustraliaDeviceHuawei RIO-L02Operating SystemAndroid KernelMy Question or Issue Help. I have a premium account but I am not getting the service I am paying for. My downloaded songs are all listed in the 'Songs' folder and the artis...

Casual Listener

Plan Premium Country  Australia Device Huawei RIO-L02 Operating System Android Kernel My Question or Issue  Help. I have a premium account but I am not getting the service I am pay...

Mantisentil

Community Legend

725 Views

3 replies

0 likes

missing songs
  • 725 Views
  • 3 replies
  • 0 likes

Slow WLAN because of Spotify App

Hi together,I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobile data everything is back to normal.When i use my Sa...

Casual Listener

Hi together, I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobi...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

"Download" slider is set to "off" for all playlists. Cannot re-download; in Antarctica.

This has happened a few times before, and I've seen it around the forums without a satisfactory solution. Basically, I've been listening to spotify with no problems at all, and then it suddenly decided to lose track of all of the music I have downloa...

Newbie

This has happened a few times before, and I've seen it around the forums without a satisfactory solution.  Basically, I've been listening to spotify with no problems at all, and then it suddenl...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Behind the lyrics doesn't work

PlanPremium DeviceAsus Zenfone 5 Operating SystemAndroid Oreo My Question or Issue Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite ...

Visitor

Plan Premium   Device Asus Zenfone 5  Operating System Android Oreo   My Question or Issue  Before getting premium i was able to see behind the lyrics on spesific tracks ...

user-removed

Not applicable

700 Views

4 replies

0 likes

  • 700 Views
  • 4 replies
  • 0 likes

Lost music

My Question or Issue I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I thought an account is an account? No matter where you log on it's there. I...

Visitor

    My Question or Issue  I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I ...

Mantisentil

Community Legend

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

Spotify stops the bar when pausing a podcast

PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I'm listening to a podcast and pauses it when I get back to the app and play it again it starts to play from the time it was paused but it star...

Newbie

Plan Premium Country Brazil   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  Whenever I'm listening to a podcast and pauses it when I ge...

619 Views

0 replies

0 likes

pause
podcast
  • 619 Views
  • 0 replies
  • 0 likes

How can I tell an artist my thoughts about his new album?

PlanPremiumCountry DeviceMobile Phone, PC, MacBook Pro Operating SystemAndroid 7.1.2 / Windows 10 My Question or Issue How can I tell an artist my thoughts about his new album?

Newbie

Plan Premium Country   Device Mobile Phone, PC, MacBook Pro   Operating System Android 7.1.2 / Windows 10     My Question or Issue  How can I tell an artist my th...

Mantisentil

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Phone restart deletes my entire downloaded library

PlanPremiumCountry PHDeviceS9+Operating SystemAndroid Pie My Question or Issue Ever since I've updated my os to Android Pie, Spotify now keeps deleting my entire library every single time I reset my phone. I have tried uninstall/reinstall yet the iss...

Newbie

Plan Premium Country  PH Device S9+ Operating System Android Pie   My Question or Issue  Ever since I've updated my os to Android Pie, Spotify now keeps deleting my entire li...

Mantisentil

Community Legend

1118 Views

1 replies

1 likes

  • 1118 Views
  • 1 replies
  • 1 likes

Solved!! Gear S3 Frontier will not connect to phone app suddenly

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open the app there to continue." This is interesting beca...

Casual Listener

Before the firmware update for my watch, the Spofity Gear app was finicky. Now it will not work at all. All it ever will say in remote mode is "Can not connect to Spotify on your phone. Please open t...

Scott-

Casual Listener

17788 Views

9 replies

5 likes

  • 17788 Views
  • 9 replies
  • 5 likes

Superuser Contribution Downloading music to the new Samsung Galaxy Watch or Gear S3

Here is the solution to be able to download music to your Samsung Galaxy Watch or Gear S3 and the Samsung Gear watches with Spotify, to enable you to be able to listen to music from your watch offline when you are away from wifi or bluetooth (out run...

Casual Listener

Here is the solution to be able to download music to your Samsung Galaxy Watch or Gear S3 and the Samsung Gear watches with Spotify, to enable you to be able to listen to music from your watch o...

maqs

Newbie

160657 Views

28 replies

57 likes

Galaxy Watch
Gear S3
samsung watch
  • 160657 Views
  • 28 replies
  • 57 likes

Solved!! Unlink Clock from Spotify

PlanPremiumCountryCanada DeviceGoogle Pixel 1Operating SystemAndroid Kernel 3.18.12 My Question or Issue Hi I'm wondering it it's possible to unlink the Spotify app from the clock app as it sometimes has random notificaitons that pop up and disappear...

Casual Listener

Plan Premium Country Canada  Device Google Pixel 1 Operating System Android Kernel 3.18.12   My Question or Issue  Hi I'm wondering it it's possible to unlink the Spotify app...

Atlas_2

Casual Listener

18913 Views

4 replies

1 likes

  • 18913 Views
  • 4 replies
  • 1 likes