Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107472 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217434 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571628 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470869 Views
577 replies
40 likes
Plan - PremiumCountry - USA Device - Nexus 5XOperating System - Android O My Question or Issue Found this pretty niche UI bug, not sure exactly which of the steps below are required but I'm not able to narrow it down anymore on my phone. Repro: - Add...
Plan - Premium Country - USA Device - Nexus 5X Operating System - Android O My Question or Issue Found this pretty niche UI bug, not sure exactly which of the steps be...
429 Views
0 replies
0 likes
Yeah hi, The Spotify app is pi**ing me off sooo much for the past week.First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I downloaded Lady Gaga Shallow, there is an infinite loadi...
Yeah hi, The Spotify app is pi**ing me off sooo much for the past week. First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I dow...
Music Fan
1035 Views
1 replies
2 likes
Is Genius: Behind the lyrics not availiable anymore on Android? If not Why? I really liked it and i miss it!
Is Genius: Behind the lyrics not availiable anymore on Android? If not Why? I really liked it and i miss it!
Spotify Legend
3286 Views
9 replies
0 likes
PlanPremium CountryIreland DeviceGoogle pixel 2 Operating SystemAndroid Oreo My Question or Issue When I listen to Spotify, if I get a phonecall it just plays over. I've missed so many calls due to this and I've no idea how to fix it. I've tried to h...
Plan Premium Country Ireland Device Google pixel 2 Operating System Android Oreo My Question or Issue When I listen to Spot...
390 Views
0 replies
0 likes
PlanFree/PremiumCountry United KingdomDevicePocophone F1Operating SystemAndroid Pie My Question or IssueSo I fancied listening to an album today and, whilst on the underground, the album list wouldn't load with the green icon perpetually spinning. Ne...
Plan Free/Premium Country United Kingdom Device Pocophone F1 Operating System Android Pie My Question or Issue So I fancied listening to an album today and, whilst on t...
Music Fan
882 Views
4 replies
1 likes
PlanPremiumCountry DeviceHuawei P9Operating SystemAndroid 7.0 My Question or Issue When I 'like' song from notification center, it does not get saved. Liked couple of songs yesterday but cannot find them anymore. See screenshots attached.
Plan Premium Country Device Huawei P9 Operating System Android 7.0 My Question or Issue When I 'like' song from notification center, it does not get saved. Liked couple ...
Community Legend
1095 Views
5 replies
0 likes
PlanPremium Operating SystemAndroid My Question or IssueThe interface of my friend is completely different on the button "Your library"(1 picture), this is not so convenient. There are a lot more buttons in my interface(2 picture), while a friend has...
Plan Premium Operating System Android My Question or Issue The interface of my friend is completely different on the button "Your library"(1 picture), this is not s...
Community Legend
613 Views
3 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue Everytime my playlist are downloading the storage go go my SD card to my phone. I want my music stay on the SD card but i can't
Plan Premium Country France Device Samsung Galaxy S9+ Operating System Android Pie My Question or Issue Everytime my playlist are downloading the storage go go my...
307 Views
0 replies
0 likes
PlanPremiumCountry DeutschlandDeviceHuawei Mate 20 proOperating System Android My Question or Issue Hallo ich habe ein Problem mit den Hörbücher. Wenn ich zum beispiel die drei Suche gibt es bei mir den Punkt alle Alben anzeigen leider nicht ich habe...
Plan Premium Country Deutschland Device Huawei Mate 20 pro Operating System Android My Question or Issue Hallo ich habe ein Problem mit den Hörbücher. Wenn ich zum ...
Newbie
6620 Views
6 replies
12 likes
I added songs from Local Files on my PC to a playlist, and set it to download. I can listen to those songs on my PC but they just show up as grey on my phone, which also has the playlist set to download. Tried restarting, disabling firewall, deleting...
I added songs from Local Files on my PC to a playlist, and set it to download. I can listen to those songs on my PC but they just show up as grey on my phone, which also has the playlist set to...
342 Views
0 replies
1 likes
Hola! Alguien sabe a qué se debe que algunas canciones de ciertos artistas salen "deshabilitadas" o sea, si se ven en la lista de reproducción del artista pero salen en gris y no se pueden reproducir? Me pasa con el grupo Dir En Grey, solamente sale ...
Hola! Alguien sabe a qué se debe que algunas canciones de ciertos artistas salen "deshabilitadas" o sea, si se ven en la lista de reproducción del artista pero salen en gris y no se pueden reproducir...
3441 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) Just updated the app to version 8.4.88.150Upon entering an artist name in search, when you look at "Releases" (which now scrolls horizontally) there is no further break...
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) Just updated the app to version 8.4.88.150 Upon entering an artist name in search, when ...
Casual Listener
8482 Views
13 replies
13 likes
PlanPremiumCountryNetherlands DeviceSamsung Galaxy S9 My Question or Issue Since I'm using Spotify at my samsung phones (before the Galaxy S9, I've had the same problem on my Galaxy S6) Spotify stops automatically after a while.The app is still activ...
Plan Premium Country Netherlands Device Samsung Galaxy S9 My Question or Issue Since I'm using Spotify at my samsung phones (before the Galaxy S9, I've had the same...
Regular
27626 Views
1 replies
17 likes
PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Oreo(?) My Question or Issue I want to get my local files onto my phone and I have successfully gotten the files on to my computer but I can't seem to download them on to my phone to l...
Plan Premium Country USA Device Google Pixel 3 Operating System Android Oreo(?) My Question or Issue I want to get my local files onto my phone and I have successfully go...
370 Views
0 replies
0 likes
Plan Premium Country Philippines Device Samsung Galaxy S5 Operating System Android Marshmallow My Question or Issuemy Spotify Premium when I first used it was amazing, everything was HD and crisp. But a month after, on the middle of my 2nd monthly su...
Plan Premium Country Philippines Device Samsung Galaxy S5 Operating System Android Marshmallow My Question or Issue my Spotify Premium when I first...
299 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceHuawei Mate 9 My Question or Issue Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offline. The only solution I have found by now is to completely remove Spotify and rei...
Plan Premium Country Germany Device Huawei Mate 9 My Question or Issue Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offl...
Casual Listener
815 Views
2 replies
0 likes
Hi,I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too much place on my phone and I want to go back ! How can I...
Hi, I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too muc...
321 Views
0 replies
0 likes
PlanPremiumCountry HungaryDeviceHuawei P20 LiteOperating SystemAndroid 8.0 My Question or Issue HiSo, i wanted to share music in my instagram story but i dont have the option to it.I have all the updates, i even reinstalled spotify and instagram, do ...
Plan Premium Country Hungary Device Huawei P20 Lite Operating System Android 8.0 My Question or Issue Hi So, i wanted to share music in my instagram story but i dont hav...
Community Legend
538 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S9+Operating SystemAndroid Pie (beta) My Question or IssueIf I search for an artist, and scroll down to 'See All Songs' I get a huge list. I press the first song, and it plays, then the music compl...
Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android Pie (beta) My Question or Issue If I search for an artist, and scroll down to 'See...
440 Views
0 replies
0 likes
PlanPremiumCountry CanadaDevice Samsung Galaxy S7Operating SystemAndroid 8.0.0 Spotify version: latest version on Google play as of Jan 24, 2019. My Question or Issue Recently Spotify started using the car screen when connected to my car Bluetooth. W...
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8.0.0 Spotify version: latest version on Google play as of Jan 24, 2019. My Qu...
Spotify Legend
2236 Views
10 replies
6 likes
