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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111318 Views

26 replies

3 likes

  • 111318 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223921 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223921 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581172 Views

79 replies

3 likes

  • 581172 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478445 Views

577 replies

40 likes

Account
Free
  • 478445 Views
  • 577 replies
  • 40 likes

Saved Albums Refusing to Load

PlanPremium CountryUK DeviceSamsung Galaxy S7 Edge Operating SystemAndroid Version 8.0.0 (Oreo?) My Question or IssueI navigate the Spotify app to "Your Library" -> Albums and I'm greeted with a green wheel which spins infinitely. All other options, ...

Newbie

Plan Premium   Country UK   Device Samsung Galaxy S7 Edge   Operating System Android Version 8.0.0 (Oreo?)   My Question or Issue I navigate the Spotify app to "Your ...

Roberto_Smitty

Casual Listener

632 Views

2 replies

4 likes

  • 632 Views
  • 2 replies
  • 4 likes

Songs don't shuffle properly

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not work. At one point, it plays the same song 4 times ...

Regular

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Follow me button / Download hook

There are next big Bugs, that destroy the happiness of using spotify. Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes correct into green. If I open next time spotify the green button is...

Roadie

There are next big Bugs, that destroy the happiness of using spotify.  Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes corre...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Spotify Premium not working on my phone randomly

PlanPremiumCountry UKDeviceSony xperia ZOperating SystemAndroid My Question or Issue So i was wondering if there is an issue here or something i ammissing, i signed in both with my email and username, reset my phone, chekced my premium and it works o...

Regular

Plan Premium Country  UK Device Sony xperia Z Operating System Android   My Question or Issue  So i was wondering if there is an issue here or something i ammissing, i signed...

stiqqyjames

Regular

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Downloaded songs won't show up on artists

PlanPremiumCountry GreeceDeviceXiaomi Redmi 5My Question or IssueMy problem is that when I go to see my downloaded songs from an artist(library -> artists)It doesn't show anything to me. If I go to the artist's profile I can see the downloaded songs,...

Newbie

Plan Premium Country  Greece Device Xiaomi Redmi 5 My Question or Issue My problem is that when I go to see my downloaded songs from an artist (library -> artists) It doesn't show an...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

Newbie

My post is about linking google family link kids accounts to individual spotify family account.  (spotify support told me I should contact google for thisbut perhaps some where already solve thi...

GhostDragon1979

Newbie

38008 Views

8 replies

21 likes

assistant
google
Home
  • 38008 Views
  • 8 replies
  • 21 likes

Não foi feito o estorno da mudança de cartão

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.

Newbie

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.  

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Problems with WiFi speaker

PlanPremiumDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0 Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the queue and when I have songs in queue it skips every other song, I don't have ...

Newbie

Plan Premium Device Samsung Galaxy S7  Operating System Android 8.0   Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the qu...

533 Views

0 replies

0 likes

queue
Skiping tracks
speaker
Wifi Casting
wifi playback
  • 533 Views
  • 0 replies
  • 0 likes

Random songs on locked screen and no No Album art/ covers anymore

My question/ issue: I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different look and there's no longer any Album art anywhere, whether it...

Newbie

My question/ issue:  I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different loo...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Fluctuating volume in car

Spotify PremiumCountry: Netherlands OnePlus 6, Android OxygenOS 9.0.4 Volkswagen Golf 7, 2018 model When I play music in the car, either via Bluetooth or Android Auto, the volume seems to fluctuate a lot. It seems to happen during the same parts of a...

Regular

Spotify Premium Country: Netherlands   OnePlus 6, Android OxygenOS 9.0.4   Volkswagen Golf 7, 2018 model     When I play music in the car, either via Bluetooth or Android ...

driekvds

Regular

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Car Display shows wrong song title

PlanPremiumCountryGermany DeviceHuawei P20 ProOperating SystemAndroid 8.1 My Question or Issue I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), when it plays the music it shows the song title of the prevoius song on the car screen.Thi...

Casual Listener

Plan Premium Country Germany   Device Huawei P20 Pro Operating System Android 8.1   My Question or Issue  I connect my Phone via Bluetooth in my car (VW Golf VII - 2015), wh...

poochini

Casual Listener

1932 Views

3 replies

12 likes

  • 1932 Views
  • 3 replies
  • 12 likes

Missing profile icon, social, following?

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library tab. Can anyone point us to where social features ar...

Music Fan

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library t...

nigelje

Music Fan

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

album file corrupted with albums from downloaded songs

Plan Premium DeviceSamsung S8 and Apple IpodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regul...

Regular

Plan Premium   Device Samsung S8 and Apple Ipod Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Am about to ditch Spotify because the software i...

pmwhf

Regular

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Samsung Galaxy J7Pro (SM-J730GM/DS) Chrashed when Spotify is installed

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J7 Pro (SM-J730GM/DS)Operating System(Android 8.1.0 My Question or Issue Hi I Installed Spotify on my Samsung Galaxy J7 Pro (SM-J730GM/DS) and Every time I open spotify It crashed & Restart.The only wa...

Newbie

Plan Premium Country  Argentina Device Samsung Galaxy J7 Pro (SM-J730GM/DS) Operating System (Android 8.1.0   My Question or Issue  Hi I Installed Spotify on my Samsung Galax...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

No Soundquality Setting on Honor View 20

PlanPremiumCountryGermanyDeviceHonor View 20Operating SystemAndroid 9 My Question or IssueWhen I'm navigating to the Spotify Settings - Sounquality it's greyed out and in brackets it says "not available". As I'm on a premium plan (family) I was wonde...

Casual Listener

Plan Premium Country Germany Device Honor View 20 Operating System Android 9   My Question or Issue When I'm navigating to the Spotify Settings - Sounquality it's greyed out and in bra...

ib-spot

Casual Listener

534 Views

1 replies

0 likes

Soundquality
  • 534 Views
  • 1 replies
  • 0 likes

Spotify starts playing randomly on my locked android

PlanPremium CountrySweden DeviceOnePlus 6 Operating SystemOxygenOs 9.0.3 My Question or IssueMy phone starts playing seemingly random songs (not from my playlists) even when it's locked and I'm not playing it myself from another source. I know I'm th...

Casual Listener

Plan Premium   Country Sweden   Device OnePlus 6   Operating System OxygenOs 9.0.3   My Question or Issue My phone starts playing seemingly random songs (not from my ...

Reval

Casual Listener

1182 Views

2 replies

0 likes

Android
Oneplus
  • 1182 Views
  • 2 replies
  • 0 likes

Spotify Starts Playing Randomly on Android Phone

PlanPremiumCountry DeviceOneplus 6Operating SystemOxygenOS 9.0.3 My Question or Issue Starting today, my phone would randomly start playing songs on Spotify while the phone was locked and without me opening Spotify myself. It is getting annoying beca...

Newbie

Plan Premium Country   Device Oneplus 6 Operating System OxygenOS 9.0.3   My Question or Issue  Starting today, my phone would randomly start playing songs on Spotify while t...

nigelje

Music Fan

1063 Views

1 replies

1 likes

Playing Randomly
  • 1063 Views
  • 1 replies
  • 1 likes

Spotify "Play on this phone" doesnt work in android auto?

Hi All, So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc then when I bring up my phone it generally starts playing where I left ...

Casual Listener

Hi All,   So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc t...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes

Devices Detect works bad

PlanPremiumCountryPoland DeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueI have spotify on the phone and on a linux machine (linux mint 18). Spotify on the linux is running (not playing songs necessarily) all the time but the...

Casual Listener

Plan Premium Country Poland  Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue I have spotify on the phone and on a linux machine (linux mint 18). Spo...

mihahauke

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

App Not Working on Razer Phone 2

PlanPremiumCountry USADeviceRazer Phone 2Operating SystemAndroid Oreo 8.1.0 My Question or Issue The app doesnt work like it did on my Samsung S9+. I cannot turn off Data Saver so the music quality is garbage. I can turn the phone to get Datat saver ...

Newbie

Plan Premium Country  USA Device Razer Phone 2 Operating System Android Oreo 8.1.0   My Question or Issue  The app doesnt work like it did on my Samsung S9+. I cannot turn of...

658 Views

0 replies

0 likes

  • 658 Views
  • 0 replies
  • 0 likes