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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7046 Views

0 replies

7 likes

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Player changed

PlanPremiumCountryArgentinaDeviceMoto G5Operating SystemAndroid NougatMy Question or IssueI had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Premium plan, and the player changed to the old one, is there any way to ...

Casual Listener

Plan Premium Country Argentina Device Moto G5 Operating System Android Nougat My Question or Issue I had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Prem...

le0

Casual Listener

266 Views

1 replies

0 likes

  • 266 Views
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Setting phone to automatically download new selections from desktop...

PlanPremiumCountry USADeviceSamsung J3vOperating SystemAndroid Oreo + Windows 10 My Question or IssueHi all,I listen to spotify exclusively bluetoothing in my car or a remote speaker from my android Samsung J3v phone; However, I find and download new...

Casual Listener

Plan Premium Country  USA Device Samsung J3v Operating System Android Oreo + Windows 10   My Question or Issue Hi all, I listen to spotify exclusively bluetoothing in m...

winrland

Casual Listener

497 Views

2 replies

0 likes

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Superuser Contribution Songs greyed out although they are downloaded?

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with other songs, they are skipped, is this a bug? How ca...

Casual Listener

Hey, I have a couple of songs in my playlist that although they are downloaded (and are played normally if I press on them), they appear as unavailable (or grey) and they dont play in sequence with o...

gristleniche

Casual Listener

17872 Views

17 replies

1 likes

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  • 17 replies
  • 1 likes

Superuser Contribution Android Bluetooth will not work!

Device is new Nokia 6.1 Android 9Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearly a bug. Why?? Streaming via Bluetooth is one of the ...

Newbie

Device is new Nokia 6.1 Android 9 Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearl...

Jemi

Spotify Legend

583 Views

1 replies

0 likes

Android Bluetooth Auto or Speaker
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Gig Goer

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354 Views

0 replies

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Superuser Contribution Musica indisponível

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ... Musica: Catch Fire Artista: JENIXÁlbum: Mate o Silêncio / Mate o Silêncio Data de lançamento: 2011Plano PrêmioPaís BrasilDispositi...

Newbie

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ...   Musica: Catch Fire  Artista: JENIX Álbum: Mate o Silêncio / Mat...

Jemi

Spotify Legend

399 Views

1 replies

0 likes

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Spotify freezes when I change the audio playback device

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 7 My Question or IssueSpotify freezes when I change the audio playback device, e.g. when I start using headphones. I then have to kill several spotify processes via task manager until i can sta...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 7   My Question or Issue Spotify freezes when I change the audio playback device, e.g. when I start using headphones. I ...

tiramisu77

Newbie

636 Views

2 replies

9 likes

  • 636 Views
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  • 9 likes

I can't reinstall Spotify

PremiumFranceWindows 8I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can help me ?

Newbie

  Premium France Windows 8 I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can he...

Jᴀᴄᴋ

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
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album view, back to top/sort by

PlanPremiumCountry AustriaDevice(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue There are two serious bugs on the Android App. First: when looking at all the albums within an Artist, the app ALWAYS jumps Back to top.Example: Iron M...

Newbie

Plan Premium Country  Austria Device (Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   There are two serious bugs on the Android App.   Fi...

480 Views

0 replies

0 likes

album
Album view
Back
back to top
to
top
  • 480 Views
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Download quality keeps setting itself to Normal

PlanPremiumCountryUnited States DevicePixel 2 XLOperating SystemAndroid 9 (Pie) My Question or Issue I keep setting my download quality to very high, however every time I check the settings page, it has reverted to Normal. This has now happened multi...

Newbie

Plan Premium Country United States  Device Pixel 2 XL Operating System Android 9 (Pie)    My Question or Issue  I keep setting my download quality to very high, however ...

533 Views

0 replies

0 likes

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Stop spotify app from closing

PlanPremiumCountry DeviceAndroid head unit for car Operating SystemAndroid 7.1 My Question or Issuewhen I leave the Spotify app and go to home screen on the head unit it’s plays in the background for a few seconds then stops how do I fix this ?

Newbie

Plan Premium Country   Device Android head unit for car  Operating System Android 7.1   My Question or Issue when I leave the Spotify app and go to home screen on the head un...

516 Views

0 replies

2 likes

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Tasker cannot start a Playlist anymore, Send intent does not wrok anymore ...

PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...

Regular

Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo   My Question or Issue   When attempting to open/start a Playlist in Spotif...

trohn_javolta

Casual Listener

13529 Views

18 replies

18 likes

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  • 18 likes

2018 Wrapped not working

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and nothing seems to work. PlanFreeCountry United States...

Newbie

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and n...

kyotobynight

Newbie

8036 Views

4 replies

38 likes

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  • 38 likes

Passwords

PlanFree/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK option...

Casual Listener

Plan Free/Premium   Operating    My Question or Issue  Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK...

Jᴀᴄᴋ

Roadie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Android can't connect to 2015 Mini Cooper

PlanPremiumCountryUSA DeviceXiaomi Mix3Operating System(Android 9) My Question or IssueHi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door) and I don't have the Bluetooth multimedia music connection package on it. When I used my iPhone to co...

Newbie

Plan Premium Country USA   Device Xiaomi Mix3 Operating System (Android 9)   My Question or Issue Hi,    I have a pretty old car (2015 Mini Cooper Hardtop 4-door...

1042 Views

0 replies

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Superuser Contribution Local Files are getting skipped

PlanPremiumCountry GermanyDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or Issue I selected a Folder on my PC for local files. On the PC I sorted out songs into two playlists. Then I went to the Phone App and downloaded the songs. And ...

Newbie

Plan Premium Country  Germany Device Google Pixel 2 XL Operating System Android 9   My Question or Issue  I selected a Folder on my PC for local files. On the PC I sorted out...

Landon21m

Casual Listener

6925 Views

10 replies

1 likes

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Playlist not playing entire list

PlanPremiumCountry USA My Question or Issue I am premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon Alexa by voice. When I shuffle a playlist it seems to shuffle from only part of the p...

Newbie

Plan Premium Country  USA   My Question or Issue  I am  premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon A...

Mantisentil

Community Legend

525 Views

1 replies

0 likes

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"Go to playlist radio" disappeared?

PlanPremiumCountryUnited KingdomDeviceMotorola Moto G5SOperating SystemAndroid Oreo 8.1 My Question or IssueThe "Go to playlist radio" function has disappeared from the 3-dot menu of my playlists in the Android app. This affects all of my playlists. ...

Regular

Plan Premium Country United Kingdom Device Motorola Moto G5S Operating System Android Oreo 8.1   My Question or Issue The "Go to playlist radio" function has disappeared from the ...

Jonytech

Regular

2186 Views

3 replies

12 likes

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Why is my playlist not on shuffle?

PlanFreeCountry USDeviceSamsung J7Operating SystemAndroidIssue Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but today (Dec. 16) My Favorites playlist is no longer on shuffle. I tried everything ...

Casual Listener

Plan Free Country  US Device Samsung J7 Operating System Android Issue  Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but tod...

AdrianSalgado1

Regular

1213 Views

7 replies

0 likes

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Solved!! Equalizer on Android

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd appreciate your answers My Question or Issue

Casual Listener

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference.   I'd apprecia...

Jᴀᴄᴋ

Roadie

13666 Views

3 replies

0 likes

  • 13666 Views
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