Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66720 Views
68 replies
26 likes

66720 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28905 Views
5 replies
0 likes

28905 Views
5 replies
0 likes

EXTREME Battery drain

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was draining (like 5% in 10 min of use) went to check and...

XDarkfenix
Casual Listener
No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was dr...
2019-01-10 4:50:22 PM
2019-01-11 7:50:20 AM
Maxim
Spotify Star
11303 Views
3 replies
2 likes

11303 Views
3 replies
2 likes

Can't start the radio station, please try again later

PlanFamily CountryIreland DeviceLG Nexus 5 Spotify Version8.4.84.874 Operating SystemAndroid 6.0.1, Nova launcher My Question or IssueI've added my daughter to the family account and repurposed an old Android phone as a Spotify player. Music is playi...

mclaughj
Regular
Plan Family Country Ireland Device LG Nexus 5 Spotify Version 8.4.84.874 Operating System Android 6.0.1, Nova launcher My Question or Issue ...
2018-12-23 12:41:24 PM
2019-01-11 6:23:52 AM
poli151
Casual Listener
703 Views
3 replies
1 likes

703 Views
3 replies
1 likes

Playlists not working after creating an account

PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...

SammyWolf
Newbie
Plan Free Country Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but some...
2019-01-11 1:29:09 AM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

How do I post a question in the appropriate forum?

PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...

user-removed
Visitor
Plan Free/Premium Country Australia Device Laptop/Android Operating System Windows 10, Android Oreo My Question or Issue I'm a new user to Spotify and still in the free ...
2019-01-10 11:26:06 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Solved!! Android Auto - No Internet Connection

PlanPremiumCountryUK DeviceSamsung Galaxy S7 / Android Auto (Kia headunit)Operating SystemAndroid 8 My Question or IssueSince the last update (8.4.84.874 / 11 Dec 2018), Spotify running in Andoid Auto is complaining there is no internet connection, w...

dparnell
Music Fan
Plan Premium Country UK Device Samsung Galaxy S7 / Android Auto (Kia headunit) Operating System Android 8 My Question or Issue Since the last update (8.4.84.874 / 11 Dec 2018),...
2019-01-07 3:22:14 PM
2019-01-10 9:41:29 PM
dparnell
Music Fan
2982 Views
2 replies
1 likes

2982 Views
2 replies
1 likes

Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

jaigonma
Newbie
Plan Premium Country Spain Device Xiaomi Mi5s Operating System Miui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then son...
2019-01-10 7:33:41 PM
447 Views
0 replies
0 likes
Song skipping automatically

447 Views
0 replies
0 likes

How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

YngJoeZ
Newbie
Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many s...
2019-01-10 3:42:33 PM
3697 Views
0 replies
1 likes
Animations

3697 Views
0 replies
1 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Kanel
Gig Goer
After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...
2019-01-07 10:25:24 AM
2019-01-10 3:28:12 PM
Kanel
Gig Goer
826 Views
1 replies
0 likes
Android
Pie
volume

826 Views
1 replies
0 likes

Superuser Contribution How to sort playlists (songs in playlists) on Android?

Hi there,maybe im just too stupid to find the button but how to sort the songs in a playlist?e.g. sorted "last added" "name" and so on.atm im getting stupid while searching a song in my playlist.on the computer its just one click but i cant find it a...

RainOfChaos
Newbie
Hi there, maybe im just too stupid to find the button but how to sort the songs in a playlist? e.g. sorted "last added" "name" and so on. atm im getting stupid while searching a song in my playlis...
2012-05-06 2:02:13 PM
2019-01-10 2:26:52 PM
Katerina
Spotify Legend
9077 Views
9 replies
7 likes

9077 Views
9 replies
7 likes

Superuser Contribution Sorting songs on androiod

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playlists are in alphabetic order on the computer, but on the ...

wewerestrangers
Regular
Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playli...
2012-07-05 5:01:54 PM
2019-01-10 2:20:54 PM
Katerina
Spotify Legend
1597 Views
9 replies
7 likes

1597 Views
9 replies
7 likes

Deletion triggers of a downloaded song

PlanPremium(Family)Country TurkeyDeviceASUS ZenFone 2Operating SystemAndroid 6.0.1My Question or Issue I have a playlist created, which I set the songs in the list to be auto-downloaded. Today I thought about removing a song from that list, but I cou...

Notius
Casual Listener
Plan Premium(Family) Country Turkey Device ASUS ZenFone 2 Operating System Android 6.0.1 My Question or Issue I have a playlist created, which I set the songs in the list to be a...
2019-01-10 1:20:15 PM
210 Views
0 replies
2 likes

210 Views
0 replies
2 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry Philippines Devicexiaomi redmi note 5 pro Operating SystemAndroid 9 (pie) I've always added songs via the windows app by clicking the "+" button right next to the song's name. It always appears in the "songs" playlist (in the windo...

user-removed
Visitor
Plan Premium Country Philippines Device xiaomi redmi note 5 pro Operating System Android 9 (pie) I've always added songs via the windows app by clicking the "+" butt...
2019-01-10 11:08:27 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Some songs in "downloaded" playlist, not downloaded anymore?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or IssueFor some reason, suddenly some tracks are not downloaded anymore in a downloaded playlist (the gren arrow turns grey) see attached picture.Why is this happen...

Boney
Regular
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8 My Question or Issue For some reason, suddenly some tracks are not downloaded anymore in a downlo...
2019-01-10 8:55:17 AM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Downloading offline tracks only on Wifi, but it downloads on LTE anyway??

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or Issue I have a new download issue. When I have added a new track to a playlist which is available offline also, it starts to download the track right away, altho...

Boney
Regular
Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0 My Question or Issue I have a new download issue. When I have added a new track to a pl...
2018-12-28 9:22:32 AM
2019-01-10 8:33:27 AM
Boney
Regular
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

ArcticMe
Music Fan
I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...
2019-01-09 7:03:26 PM
2019-01-10 7:47:30 AM
ingomaaan
Newbie
2818 Views
2 replies
6 likes

2818 Views
2 replies
6 likes

Can't play a specific song that isn't greyed out

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I can't play the song See You Again by Tyler the Crea...

user-removed
Visitor
I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I ...
2019-01-10 7:34:59 AM
368 Views
0 replies
0 likes

368 Views
0 replies
0 likes

The 30 ad breaks no longer happen on my device.

PlanFreeCountry UsaMy phone is a galaxy j3 primeOperating SystemI think android nugat My Question or Issue For the last month or so, my phone stopped doing the 30 minute ad breaks. Instead it'll pile a good 3 5 minute ads and put me back to my jam fo...

user-removed
Visitor
Plan Free Country Usa My phone is a galaxy j3 prime Operating System I think android nugat My Question or Issue For the last month or so, my phone stopped doing th...
2019-01-09 3:53:43 PM
2019-01-10 5:38:44 AM
bobincali
Casual Listener
384 Views
1 replies
2 likes

384 Views
1 replies
2 likes

Mobile app won't stop crashing

Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off...

player13
Newbie
Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist...
2019-01-10 2:52:40 AM
2019-01-10 5:30:22 AM
user-removed
Not applicable
931 Views
2 replies
0 likes

931 Views
2 replies
0 likes

Curated playlists not showing up for some genres.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the curated playlists like RapCaviar are not showing up. I tried force stopping and clearing the c...

mad1998
Regular
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the ...
2019-01-10 2:35:46 AM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

Spotify Playlist Shuffle

PlanPremiumCountry USA - TexasDeviceSamsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I have several playlists with two artists, but most of their albums in the playlist....

Myronath
Newbie
Plan Premium Country USA - Texas Device Samsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I hav...
2019-01-09 11:20:19 PM
196 Views
0 replies
1 likes

196 Views
0 replies
1 likes

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