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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 7 My Question or IssueSpotify freezes when I change the audio playback device, e.g. when I start using headphones. I then have to kill several spotify processes via task manager until i can sta...
Plan Premium Country Germany Device PC Operating System Windows 7 My Question or Issue Spotify freezes when I change the audio playback device, e.g. when I start using headphones. I ...
Newbie
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2 replies
9 likes
PremiumFranceWindows 8I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can help me ?
Premium France Windows 8 I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can he...
Roadie
520 Views
1 replies
0 likes
PlanPremiumCountry AustriaDevice(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue There are two serious bugs on the Android App. First: when looking at all the albums within an Artist, the app ALWAYS jumps Back to top.Example: Iron M...
Plan Premium Country Austria Device (Samsung Galaxy 9 Operating System Android Oreo My Question or Issue There are two serious bugs on the Android App. Fi...
479 Views
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PlanPremiumCountryUnited States DevicePixel 2 XLOperating SystemAndroid 9 (Pie) My Question or Issue I keep setting my download quality to very high, however every time I check the settings page, it has reverted to Normal. This has now happened multi...
Plan Premium Country United States Device Pixel 2 XL Operating System Android 9 (Pie) My Question or Issue I keep setting my download quality to very high, however ...
532 Views
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PlanPremiumCountry DeviceAndroid head unit for car Operating SystemAndroid 7.1 My Question or Issuewhen I leave the Spotify app and go to home screen on the head unit it’s plays in the background for a few seconds then stops how do I fix this ?
Plan Premium Country Device Android head unit for car Operating System Android 7.1 My Question or Issue when I leave the Spotify app and go to home screen on the head un...
516 Views
0 replies
2 likes
PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...
Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo My Question or Issue When attempting to open/start a Playlist in Spotif...
Casual Listener
13517 Views
18 replies
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After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and nothing seems to work. PlanFreeCountry United States...
After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and n...
Newbie
8035 Views
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PlanFree/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK option...
Plan Free/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK...
Roadie
283 Views
1 replies
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PlanPremiumCountryUSA DeviceXiaomi Mix3Operating System(Android 9) My Question or IssueHi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door) and I don't have the Bluetooth multimedia music connection package on it. When I used my iPhone to co...
Plan Premium Country USA Device Xiaomi Mix3 Operating System (Android 9) My Question or Issue Hi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door...
1041 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or Issue I selected a Folder on my PC for local files. On the PC I sorted out songs into two playlists. Then I went to the Phone App and downloaded the songs. And ...
Plan Premium Country Germany Device Google Pixel 2 XL Operating System Android 9 My Question or Issue I selected a Folder on my PC for local files. On the PC I sorted out...
Casual Listener
6911 Views
10 replies
1 likes
PlanPremiumCountry USA My Question or Issue I am premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon Alexa by voice. When I shuffle a playlist it seems to shuffle from only part of the p...
Plan Premium Country USA My Question or Issue I am premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon A...
Community Legend
521 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceMotorola Moto G5SOperating SystemAndroid Oreo 8.1 My Question or IssueThe "Go to playlist radio" function has disappeared from the 3-dot menu of my playlists in the Android app. This affects all of my playlists. ...
Plan Premium Country United Kingdom Device Motorola Moto G5S Operating System Android Oreo 8.1 My Question or Issue The "Go to playlist radio" function has disappeared from the ...
Regular
2185 Views
3 replies
12 likes
PlanFreeCountry USDeviceSamsung J7Operating SystemAndroidIssue Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but today (Dec. 16) My Favorites playlist is no longer on shuffle. I tried everything ...
Plan Free Country US Device Samsung J7 Operating System Android Issue Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but tod...
Regular
1211 Views
7 replies
0 likes
Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd appreciate your answers My Question or Issue
Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd apprecia...
Roadie
13661 Views
3 replies
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DeviceLenovo Vibe K5 NoteOperating SystemAndroid 6.0 My Question or IssueI've made a playlist on my pc and changed it's cover art. For some reason the artwork doesn't show up on my android device, and on my other account the playlist can't even be se...
Device Lenovo Vibe K5 Note Operating System Android 6.0 My Question or Issue I've made a playlist on my pc and changed it's cover art. For some reason the artwork doesn't show up on my a...
Spotify Legend
1052 Views
1 replies
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PlanPremiumCountryUnited States DeviceSamsung Galacy S9+Operating SystemAndroid My Question or Issue So, it used to be so easy to search within my playlist. I would just have to scroll up and the search bar would automatically appear. Now, I have to ...
Plan Premium Country United States Device Samsung Galacy S9+ Operating System Android My Question or Issue So, it used to be so easy to search within my playlist. I w...
Spotify Legend
395 Views
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Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrapped 2018
Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrappe...
Spotify Legend
2011 Views
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PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3000+ songs) has been acting very strangely accross all my devices. When I click "Shuffle Play" it ...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3...
Roadie
446 Views
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Plan: PremiumCountry: UK Device: Amazon Kindle FireOperating System: Android (I think) My Question or IssueI have just downloaded Spotify onto my Kindle Fire and when I open the app all I get is a blank screen> Can you help ?
Plan: Premium Country: UK Device: Amazon Kindle Fire Operating System: Android (I think) My Question or Issue I have just downloaded Spotify onto my Kindle Fire...
Casual Listener
4733 Views
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The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the recent activity listed on my homepage and I can't remember t...
The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the re...
Spotify Legend
329 Views
1 replies
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