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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842911 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842911 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14369 Views
  • 1 replies
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  • 14369 Views
  • 1 replies
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App force closes in background when i pause the music

PlanFreeCountry USADeviceNokia 6Operating SystemAndroid 8.1 My Question or Issue Spotify app keeps force closing in the background when i pause the music. I've given permission in my android battery settings for spotify to be running in the backgroun...

  • Visitor
  • Plan Free Country  USA Device Nokia 6 Operating System Android 8.1   My Question or Issue  Spotify app keeps force closing in the background when i pause the music. I've give...
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  • 271 Views
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I cannot listen to podcasts on hp slate 7 running android but I can on my ios devices

The strangest thing ever! I am a spotify user under a premium plan. I have recently installed spotify on an HP Slate 7 device running Android version 4.1.1. Using spotify on my iOS devices or laptop computer operating windows is no problem. I can eas...

  • Newbie
  • The strangest thing ever! I am a spotify user under a premium plan. I have recently installed spotify on an HP Slate 7 device running Android version 4.1.1.   Using spotify on my iOS devices o...
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  • 238 Views
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Images not loading at all on Samsung Note 8 (7.1.1)

Premium user, running on Samsung Note 8 (Android 7.1.1). For almost a week now, all art and images have disappeared from the app. There is absolutely not a single image, and also the "Behind the Lyrics" function has stopped working. Please help!

  • Newbie
  • Premium user, running on Samsung Note 8 (Android 7.1.1). For almost a week now, all art and images have disappeared from the app. There is absolutely not a single image, and also the "Behind the Lyri...
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  • 167 Views
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Default Playlist Name

Hello, PlanPremiumCountryNL Device(iPhone 8 & Samsung Galaxy 8, Windows PC)Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueHow can I have the Android app set the playlist name by default to artist and album nane? It works on my...

  • Regular
  • Hello,   Plan Premium Country NL  Device (iPhone 8 &  Samsung Galaxy 8, Windows PC) Operating System (iOS 10, Android Oreo, Windows 10)   My Question or Issue ...
  • 205 Views
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  • 205 Views
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Reappearing fullscreen 'suggestion'

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Since yesterday, I have a advertisement for a playlist 'Glücksbringer für Deutschland' about some songs that were popular in germany during the last foot...

  • Newbie
  • Plan Premium Country Germany  Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue   Since yesterday, I have a advertisement for a playlist 'Glücksbring...
  • 210 Views
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  • 2 likes
  • 210 Views
  • 0 replies
  • 2 likes

Android does not accept app install

PlanPremiumCountry AustraliaDeviceSamsung Galaxy Tab 2 10.1Operating SystemAndroid My Question or Issue I have has Spotify the app on the tablet previously and unistalled it so I could reinstall after upgrading to premium. I did this because after I ...

  • Newbie
  • Plan Premium Country  Australia Device Samsung Galaxy Tab 2 10.1 Operating System Android    My Question or Issue  I have has Spotify the app on the tablet previously an...
  • 240 Views
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  • 240 Views
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Volume issue on S9+

PlanPremium CountryUS DeviceSamsung Galaxy 9+ Operating SystemAndriod 8.0.0 Spotify Verison8.4.57.803My Question or Issue I have an issue where my volume will suddenly decrease by itself and increase by itself. I've searched up a couple of similar to...

  • Newbie
  • Plan Premium   Country US    Device Samsung Galaxy 9+   Operating System Andriod 8.0.0   Spotify Verison 8.4.57.803 My Question or Issue  I have an issue ...
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  • 277 Views
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Problema con el nombre de las playslist

Mi problema es que cuando pongo play a una canción arriba de la imagen de portada me dice por ejemplo: ( [◇] (nombre de la playlist) de kmshy8sgah3aljd9jfo0 en vez de mi nombre).PlanPremiumCountry ArgentinaDevice(Samsung galaxy J7 2016)Operating Syst...

  • Newbie
  • Mi problema es que cuando pongo play a una canción arriba de la imagen de portada me dice por ejemplo: ( [◇] (nombre de la playlist) de kmshy8sgah3aljd9jfo0 en vez de mi nombre). Plan Premium Coun...
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  • 138 Views
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Volume Control

PlanPremiumCountry UsDeviceLg V20Operating SystemAndroid My Question or IssueRandomly throughout my songs Spotify will lower the song volume also but rarely will stop the music. I disabled the "Normalize Volume" setting and I'm still having the issue...

  • Newbie
  • Plan Premium Country  Us Device Lg V20 Operating System Android   My Question or Issue Randomly throughout my songs Spotify will lower the song volume also but rarely will stop th...
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  • 175 Views
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Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

  • Casual Listener
  • Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...
  • koktut
  • Newbie
  • 2150 Views
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  • Account
    Login
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After downloading a playlist, daily mix is missing

PlanPremium My Question or IssueFirst tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i like. After downloading all the songs from one of the daily mix...

  • Newbie
  • Plan Premium   My Question or Issue First tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i...
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  • Daily Mix
    Download
    Playlist
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[Discussion][ALL Platforms] The New UI concept

Hi everyone, The new UI is really clean but it still feels exactly the same. I was checking Behance as I usually do and came across this concept by Gabrielle Nguyen:https://www.behance.net/gallery/56534635/Spotify-UI-Redesign-Concept It was nice and ...

  • Spotify Star
  • Spotify Star
  • Hi everyone,   The new UI is really clean but it still feels exactly the same.  I was checking Behance as I usually do and came across this concept by  Gabrielle Nguyen: https://w...
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  • All Platforms
    Discussion
  • 474 Views
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How to change the name that appear in my account

Hello everyone I am a premuim user I want to change the name that appear to other user In my case Souf The pic explain all

  • Newbie
  • Hello everyone  I am a premuim user  I want to change the name that appear to other user  In my case  Souf  The pic explain all   
  • user-removed
  • Not applicable
  • 375 Views
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  • 375 Views
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Spotify does not have "songs" tab, changed "artist" tab, changed playlists, no shuffle all. Help?

PlanFreeCountry USADeviceSamsung Gs8Operating SystemAndroid My Question or IssueYesterday evening, everything was fine. What I'm assuming was an update basically destroyed everything I loved about spotify.I don't have a "songs" tab at all anymore.My ...

  • Newbie
  •   Plan Free Country  USA Device Samsung Gs8 Operating System Android   My Question or Issue Yesterday evening, everything was fine. What I'm assuming was an update basically...
  • 1eieo-j9cm_yn
  • Casual Listener
  • 2403 Views
  • 2 replies
  • 3 likes
  • 2403 Views
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  • 3 likes

Solved!!Superuser Contribution Can I disable recommended playlists in new spotify app?

PlanCurrently Free, considering re-subsrcribing to PremiumCountryColombia Operating SystemAndroid My Question or IssueHi Since the latest update to the app I can't get to my playlists directly anymore. The playlist is now basically an interstitial wh...

  • Casual Listener
  •   Plan Currently Free, considering re-subsrcribing to Premium Country Colombia     Operating System Android   My Question or Issue Hi   Since the latest update t...
  • smoe
  • Casual Listener
  • 1859 Views
  • 6 replies
  • 0 likes
  • 1859 Views
  • 6 replies
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Search results only play radio

PlanPremium Country Argentina DeviceBlackberry Priv Operating SystemAndroid Marshmallow My Question or Issue I normally like to search for a song and then listen to different versions of it that appear in the results list. In the last few days, howev...

  • Newbie
  • Plan Premium  Country  Argentina  Device Blackberry Priv  Operating System Android Marshmallow    My Question or Issue  I normally like to search for a so...
  • 416 Views
  • 0 replies
  • 6 likes
  • 416 Views
  • 0 replies
  • 6 likes

Can't listen to some songs

I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) what am I doing wrong and how can I fix this.

  • Regular
  • I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) w...
  • xq6_-zlyv3bql
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Local Files no Longer Playing on Android

PlanPremiumCountry CanadaDevice(Pixel)Operating System(Android Oreo) My Question or Issue After I deleted/Reinstaled Spotify, I can no longer play any of my songs from Local Files. The songs themselves appear as faded grey. However, I tried playing t...

  • Newbie
  •   Plan Premium Country  Canada Device (Pixel) Operating System (Android Oreo)   My Question or Issue  After I deleted/Reinstaled Spotify, I can no longer play any ...
  • Joe
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Problema no Spotify do Motorola G6

PremiumBrasilMotorola G6Android 8.0 Oreo Quando troquei o botão virtual pelo modo "moto" o spotify ficou com uma faixa preta no inferior do aplicativo

  • Newbie
  • Premium Brasil Motorola G6 Android 8.0 Oreo   Quando troquei o botão virtual pelo modo "moto" o spotify ficou com uma faixa preta no inferior do aplicativo  
  • Bittencourt
  • Spotify Star
  • 1562 Views
  • 1 replies
  • 1 likes
  • Motorola G6
  • 1562 Views
  • 1 replies
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Ok google, dosen't work propperly with Spotify, any suggestions?

Hello, so im a Nexus 6p user and i lately started using google asistant, and the thing is that whenever i tell it to play a certain song, lets say "Play Notorious BIG, Big Poppa on Spotify" it tells me "Sorry, choosing songs is only available to Spot...

  • Newbie
  • Hello, so im a Nexus 6p user and i lately started using google asistant, and the thing is that whenever i tell it to play a certain song, lets say "Play Notorious BIG, Big Poppa on Spotify" it tells ...
  • jagd700
  • Newbie
  • 7493 Views
  • 9 replies
  • 3 likes
  • 7493 Views
  • 9 replies
  • 3 likes