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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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song automatically playing when I start the Spotify app

Hello,When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is starting to play out of nowhere.My Android version 7.1 Nouga...

Newbie

Hello, When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is startin...

439 Views

0 replies

0 likes

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...

468 Views

0 replies

0 likes

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Sorting songs in playlist not possible

Plan PremiumCountry Denmark Device(Oneplus 5t)Operating System(Android) My Question or IssueAfter the lastest update fron spotify I can´t sort or filter songs in any of my playlist. I have tried to reinstall app and restart phone but makes no differe...

Newbie

  Plan Premium Country Denmark   Device (Oneplus 5t) Operating System (Android)   My Question or Issue After the lastest update fron spotify I can´t sort or filter songs in...

467 Views

0 replies

1 likes

  • 467 Views
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  • 1 likes

download to SD card bug, not working, broken

PlanPremiumCountry USADeviceSamsung Galaxy 9 PlusOperating SystemAndroid My Question or Issue This is a known issue as I have read many similar threads reported by users struggling with the same problem. I set the download location to SD card and inv...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Plus Operating System Android   My Question or Issue  This is a known issue as I have read many similar threads reported by ...

silvergenji

Newbie

687 Views

2 replies

0 likes

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Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Newbie

Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...

Liortish1

Visitor

637 Views

2 replies

0 likes

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Lost song in a library

Hi,Recently I have lost a great song from my library. I don't remember its title or band's name.How can I check whether I dislaked it or removed it unintentionally and how can I add it to my library again? Is there any list of disliked songs?

Newbie

Hi, Recently I have lost a great song from my library. I don't remember its title or band's name. How can I check whether I dislaked it or removed it unintentionally and how can I add it to my...

user-removed

Not applicable

595 Views

1 replies

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Can’t find playlist

  My Question or Issue When I make a playlist , the next day its gone 

Newbie

    My Question or Issue  When I make a playlist , the next day its gone  

418 Views

0 replies

0 likes

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BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

Casual Listener

Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...

itsmax

Casual Listener

13085 Views

4 replies

3 likes

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  • 4 replies
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Android to PC and PC to android.

PlanPremiumCountryBelgium DevicePC / Samsung S8Operating SystemWindows / Andriod My Question or IssueWhen I switch from my phone to a pc, it continues where I left.But when switching back from PC to phone, it starts playing where I left on my phone i...

Regular

Plan Premium Country Belgium   Device PC / Samsung S8 Operating System Windows / Andriod   My Question or Issue When I switch from my phone to a pc, it continues where I left. B...

403 Views

0 replies

0 likes

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Ads before podcasts

PlanPremiumCountry NorwayDeviceSamsung Galaxy S5 ActiveOperating SystemAndroid Lollipop My Question or Issue I get ads playing before a podcasts on mobile, but when I play the same podcasts on desktop I do not hear any ads. The ads are in norwegian b...

Newbie

Plan Premium Country  Norway Device Samsung Galaxy S5 Active Operating System Android Lollipop   My Question or Issue   I get ads playing before a podcasts on mobile, but wh...

745 Views

0 replies

3 likes

Android
android 5.0
podcast
Premium
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Playlist filter and sort

DeviceP10 plus Operating SystemAndroid 8.0 My Question or IssueWith a recent update to the app, the filter and sort feature is now hidden behind two menus and is listed further down the list. Earlier versions gave you the feature as soon as you scrol...

Music Fan

Device P10 plus    Operating System Android 8.0    My Question or Issue With a recent update to the app, the filter and sort feature is now hidden behind two menus and is l...

456 Views

0 replies

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Superuser Contribution [Android] Better landscape layout

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking for the usual spotify premium layout.

Newbie

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking f...

Jemi

Spotify Legend

620 Views

1 replies

0 likes

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Superuser Contribution Feature request: when opening an album, disable shuffle by default

Plan: PremiumCountry: United States Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client) My Question or IssueI would like to see a feature/option where the shuffle feature is disabled auto...

Newbie

Plan: Premium Country: United States   Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client)   My Question o...

Jemi

Spotify Legend

452 Views

1 replies

0 likes

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Superuser Contribution Álbum na Tela de Bloqueio

PlanPremiumCountry BrazilDevice(Moto G 5 Plus)Operating System(Android) My Question or Issue Quando escuto música no Notebook sempre aparece na tela de bloqueio do celular. Como acabo com isso? Quero que apareça no celular só quando eu escutar no cel...

Newbie

Plan Premium Country  Brazil Device (Moto G 5 Plus) Operating System (Android)   My Question or Issue  Quando escuto música no Notebook sempre aparece na tela de bloqueio do ...

Jemi

Spotify Legend

2195 Views

1 replies

1 likes

Bloqueio
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Superuser Contribution Daily mixes disappeared

PlanFree/PremiumCountry USDeviceMoto G5s plusOperating SystemAndroid Oreo My Question or IssueDaily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled and reinstalled the app etc.

Casual Listener

Plan Free/Premium Country  US Device Moto G5s plus Operating System Android Oreo   My Question or Issue Daily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled ...

Katerina

Spotify Legend

593 Views

3 replies

0 likes

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Galaxy S9: Download Progress missing

I have a brand new Galaxy S9. I have re-installed the Spotify App and downloaded offline playlists, however, the progress bar for the downloads is completely missing. When I open up the app, I have no idea if its downloading or not. The only way to c...

Visitor

I have a brand new Galaxy S9. I have re-installed the Spotify App and downloaded offline playlists, however, the progress bar for the downloads is completely missing. When I open up the app, I have n...

724 Views

0 replies

1 likes

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  • 1 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the litt...

511 Views

0 replies

0 likes

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whenever I play a song from local files on my phone via playlist, the songs are sped up

So I tried storing local files on my phone by putting it on a playlist via PC, but when I downloaded the song on phone, the song's playback is sped up.the songs I tried playing are on Mp3 file(320kbps)

Newbie

So I tried storing local files on my phone by putting it on a playlist via PC, but when I downloaded the song on phone, the song's playback is sped up. the songs I tried playing are on Mp3 file(320k...

557 Views

0 replies

1 likes

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Android Oreo unable to see devices

PlanPremiumCountryUK DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueOn my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 PC with Spotify on ethernet (as well as other devices from time to time).Some months ag...

Newbie

Plan Premium Country UK  Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue On my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 P...

377 Views

0 replies

0 likes

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Unpausing occurs when other apps' audio is active

Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would definitely solve the issue and a few more by the sounds...

Newbie

Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would defi...

277 Views

0 replies

0 likes

  • 277 Views
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