Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7035 Views

0 replies

7 likes

  • 7035 Views
  • 0 replies
  • 7 likes

Superuser Contribution Retrospectiva 2018 não funciona

Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrapped 2018

Newbie

  Premium    Brasil   Asus Live e PC   Android e Windows    Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrappe...

Guido

Spotify Legend

2011 Views

1 replies

0 likes

  • 2011 Views
  • 1 replies
  • 0 likes

Playlists' bugged?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3000+ songs) has been acting very strangely accross all my devices. When I click "Shuffle Play" it ...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   So for the last few days my main playlist (3...

Jᴀᴄᴋ

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Spotify on Amazon Kindle Fire not working

Plan: PremiumCountry: UK Device: Amazon Kindle FireOperating System: Android (I think) My Question or IssueI have just downloaded Spotify onto my Kindle Fire and when I open the app all I get is a blank screen> Can you help ?

Newbie

Plan: Premium Country: UK  Device: Amazon Kindle Fire Operating System: Android (I think)   My Question or Issue I have just downloaded Spotify onto my Kindle Fire...

papei_1957

Casual Listener

4738 Views

4 replies

2 likes

  • 4738 Views
  • 4 replies
  • 2 likes

Superuser Contribution Songs skipping and random songs playing

The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the recent activity listed on my homepage and I can't remember t...

Newbie

The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly.  Could I have been hacked into? I don't recognize most of the re...

Guido

Spotify Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

İ payed for premium but i still can't get premium account

İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.

Newbie

İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.

Mantisentil

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Can I change playlist songs appearance

Can I use "your time capsule playlist" song background/style as my normal playlist songs background

Newbie

Can I use "your time capsule playlist" song background/style as my normal playlist songs background 

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook name and profile picture vanished

PlanPremiumCountryUSA DevicePIXEL XLOperating SystemAndroid My Question or IssueI have an account through facebook, but on my app it has suddenly changed to where my profile picture (facebFac picture) does not appear, and my name is now a series of n...

Casual Listener

Plan Premium Country USA   Device PIXEL XL Operating System Android   My Question or Issue I have an account through facebook, but on my app it has suddenly changed to where my p...

Guido

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

song automatically playing when I start the Spotify app

Hello,When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is starting to play out of nowhere.My Android version 7.1 Nouga...

Newbie

Hello, When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is startin...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Sorting songs in playlist not possible

Plan PremiumCountry Denmark Device(Oneplus 5t)Operating System(Android) My Question or IssueAfter the lastest update fron spotify I can´t sort or filter songs in any of my playlist. I have tried to reinstall app and restart phone but makes no differe...

Newbie

  Plan Premium Country Denmark   Device (Oneplus 5t) Operating System (Android)   My Question or Issue After the lastest update fron spotify I can´t sort or filter songs in...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

download to SD card bug, not working, broken

PlanPremiumCountry USADeviceSamsung Galaxy 9 PlusOperating SystemAndroid My Question or Issue This is a known issue as I have read many similar threads reported by users struggling with the same problem. I set the download location to SD card and inv...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Plus Operating System Android   My Question or Issue  This is a known issue as I have read many similar threads reported by ...

silvergenji

Newbie

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Newbie

Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...

Liortish1

Visitor

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Lost song in a library

Hi,Recently I have lost a great song from my library. I don't remember its title or band's name.How can I check whether I dislaked it or removed it unintentionally and how can I add it to my library again? Is there any list of disliked songs?

Newbie

Hi, Recently I have lost a great song from my library. I don't remember its title or band's name. How can I check whether I dislaked it or removed it unintentionally and how can I add it to my...

user-removed

Not applicable

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Can’t find playlist

  My Question or Issue When I make a playlist , the next day its gone 

Newbie

    My Question or Issue  When I make a playlist , the next day its gone  

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

Casual Listener

Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...

itsmax

Casual Listener

13092 Views

4 replies

3 likes

  • 13092 Views
  • 4 replies
  • 3 likes

Android to PC and PC to android.

PlanPremiumCountryBelgium DevicePC / Samsung S8Operating SystemWindows / Andriod My Question or IssueWhen I switch from my phone to a pc, it continues where I left.But when switching back from PC to phone, it starts playing where I left on my phone i...

Regular

Plan Premium Country Belgium   Device PC / Samsung S8 Operating System Windows / Andriod   My Question or Issue When I switch from my phone to a pc, it continues where I left. B...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Ads before podcasts

PlanPremiumCountry NorwayDeviceSamsung Galaxy S5 ActiveOperating SystemAndroid Lollipop My Question or Issue I get ads playing before a podcasts on mobile, but when I play the same podcasts on desktop I do not hear any ads. The ads are in norwegian b...

Newbie

Plan Premium Country  Norway Device Samsung Galaxy S5 Active Operating System Android Lollipop   My Question or Issue   I get ads playing before a podcasts on mobile, but wh...

746 Views

0 replies

3 likes

Android
android 5.0
podcast
Premium
  • 746 Views
  • 0 replies
  • 3 likes

Playlist filter and sort

DeviceP10 plus Operating SystemAndroid 8.0 My Question or IssueWith a recent update to the app, the filter and sort feature is now hidden behind two menus and is listed further down the list. Earlier versions gave you the feature as soon as you scrol...

Music Fan

Device P10 plus    Operating System Android 8.0    My Question or Issue With a recent update to the app, the filter and sort feature is now hidden behind two menus and is l...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Better landscape layout

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking for the usual spotify premium layout.

Newbie

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking f...

Jemi

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feature request: when opening an album, disable shuffle by default

Plan: PremiumCountry: United States Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client) My Question or IssueI would like to see a feature/option where the shuffle feature is disabled auto...

Newbie

Plan: Premium Country: United States   Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client)   My Question o...

Jemi

Spotify Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes