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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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6 likes

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Podcast play button dark and won't play

PlanPremiumCountry USADeviceNote 8Operating SystemAndroid Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most podcasts.

Newbie

Plan Premium Country  USA Device Note 8 Operating System Android Oreo   My Question or Issue  Ppodcast play buttons are dark and won't play for most episodes of most po...

340 Views

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[Android Auto] Offline music account premium

PlanPremiumCountry ItalyDeviceLG G4Operating SystemAndroid 6.0 My Question or IssueHello,Last week I've updated both Android Auto and Spotify and suddenly I cannot listen anymore my offline music even if it is downloded. I've already tried to re-down...

Casual Listener

Plan Premium Country  Italy Device LG G4 Operating System Android 6.0   My Question or Issue Hello, Last week I've updated both Android Auto and Spotify and suddenly I cannot lis...

premiumprofile

Casual Listener

678 Views

3 replies

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HELP! My songs are skipping when connected to my bluetooth headphones

I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens with. Can anyone offer any advice? PLEASE! Device ...

Newbie

I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens...

478 Views

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Song/Artist unsearchable on Instagram Story even though available on own Spotify playlist.

PlanPremiumCountry NZDeviceSony Xperia XZ and iPhone 6SOperating SystemAndroid 8.0.0iOS 12.1.1 My Question or IssueWhenever I search a song/artist on Instagram Story that I know is available on my Spotify playlist, search results to nothing or will g...

Newbie

Plan Premium Country  NZ Device Sony Xperia XZ  and iPhone 6S Operating System Android 8.0.0 iOS 12.1.1   My Question or Issue Whenever I search a song/artist on Instagram...

470 Views

0 replies

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instagram story
spotify song
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sharing artist profile on instagram problem

PlanFree/PremiumCountryUnited States - New Jersey Device(iPhone 7 Plus, LG Aristo 2)Operating System(iOS 12.1, Android 7.1.2) My Question or Issue Good day to AllMy issue is that i am trying to share an artist profile on Instagram stories and The Spo...

Casual Listener

  Plan Free/Premium Country United States - New Jersey   Device (iPhone 7 Plus, LG Aristo 2) Operating System (iOS 12.1, Android 7.1.2)   My Question or Issue  Go...

592 Views

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0 likes

Android
iOS
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Why does my saved songs keeps getting deleted and not downloaded?

Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it. Then after that,I logged out then logged back in, my old songs were restored and I kep...

Newbie

Hello, I just subscribed to spotify premium recently, when I logged in, all of my downloaded songs got deleted, then I saved new songs again but can't download it.  Then after that,I logged out...

396 Views

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Trying to download a soundtrack from spotify on desktop to samsung s9

Premium, na, galaxy s9, windows 10 and android version 8.0 Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Successfully got the files onto my spotify on my desktop and ha...

Casual Listener

Premium, na, galaxy s9, windows 10 and android version 8.0   Downloaded a soundtrack from Amazon music a while ago and have been trying to troubleshoot myself on how to get it on my phone. Suc...

450 Views

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Sharing with Instagram isn't working

PlanPremiumCountryBrazil DeviceMoto G Operating SystemAndroid Oreo My IssueHello there! I'm having some trouble when I try to share anything to the Instagram stories. I get the message: "It was impossible to share to the Instagram stories, try again ...

Casual Listener

Plan Premium Country Brazil   Device Moto G     Operating System Android Oreo   My Issue Hello there! I'm having some trouble when I try to share anything to the...

Frosterleigh

Newbie

604 Views

1 replies

1 likes

Instagram Stories
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Storage not saving to SD card

PlanPremoumCountry UKDevice(Moto e4 plus)Operating System( Android Oreo My Question or Issue My Spotify is set to save data to my SD card but it saved it to my internal memory instead. This makes it run really slowly and clogs up my memory

Newbie

Plan Premoum Country  UK Device (Moto e4 plus) Operating System ( Android Oreo   My Question or Issue  My Spotify is set to save data to my SD card but it saved it to my...

504 Views

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Trying to find a song played - not in recently played

PlanPremiumCountryUnited States DeviceLG Nexus 5xOperating SystemAndroid 8.1.0 My Question or IssueI'm not sure if this is the right spot for this, but here goes. I added a few songs to my play que. After they finished, some random songs started play...

Newbie

Plan Premium Country United States   Device LG Nexus 5x Operating System Android 8.1.0   My Question or Issue I'm not sure if this is the right spot for this, but here goes. I ad...

371 Views

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Superuser Contribution Spotify will not connect to Pioneer MVH-2400NEX

PlanPremiumCountry U.S.A.DeviceSamsung Galaxy Note 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Pioneer MVH-2400NEX and Spotify plays through Android Auto and also streams via bluetooth, however when I choose ...

Casual Listener

Plan Premium Country  U.S.A. Device Samsung Galaxy Note 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a Pioneer MVH-2400NEX and Spo...

Yordan

Moderator

44149 Views

56 replies

5 likes

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Solved!! I can't share song on Instagram Stories

PlanPremiumCountryArgentina DevicePixel 2 XL Operating SystemAndroid 9 Everytime I try to share a song on Instagram it says that an error had happened and that I should try it again later.I have the lastest updates on Instagram and Spotify, also I tr...

Casual Listener

  Plan Premium Country Argentina   Device Pixel 2 XL   Operating System Android 9   Everytime I try to share a song on Instagram it says that an error had happened and...

gariuz

Casual Listener

1781 Views

2 replies

1 likes

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My music keeps getting taken over

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroidMy Question or IssueWhen I play my music second in it plays a different song not on my list and it doesn't matter what song I play it keeps happening.

Casual Listener

Plan Premium Country USA Device Samsung Operating System Android My Question or Issue When I play my music second in it plays a different song not on my list and it doesn't matter what song ...

nettebundi

Casual Listener

732 Views

4 replies

0 likes

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Behind the lyrics

PlanPremiumCountry USDeviceHuawei g8Operating SystemEmui 4.0.2 and android 6.0.1 My Question or IssueI have been using spotify for a long time and I was using it free I had no problems everything was fine then the behind the lyrics update rolled out ...

Regular

Plan Premium Country  US Device Huawei g8 Operating System Emui 4.0.2 and android 6.0.1   My Question or Issue I have been using spotify for a long time and I was using it free I ...

355 Views

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Superuser Contribution Music stalling

PlanPremiumCountry UKDeviceLGOperating SystemAndroid My Question or Issue My music keeps stalling when it is playing. It happens when I have WIFI connection and when offline. Is there anyway to stop this?

Newbie

Plan Premium Country  UK Device LG Operating System Android   My Question or Issue  My music keeps stalling when it is playing. It happens when I have WIFI connection and whe...

Katerina

Spotify Legend

1103 Views

1 replies

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Sharing to Instagram Story Not Working

PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...

Newbie

Plan Premium Country  Costa Rica Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  I'm having trouble sharing the music I'm listening to Instag...

Fenity

Casual Listener

649 Views

3 replies

2 likes

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Solved!! Filtering on mobile android device

Hello,I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone for some weird reason. When i try to scroll to the top ...

Casual Listener

Hello, I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone fo...

UmutAlbagurt

Newbie

1258 Views

4 replies

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Feature request: reset and allow for artist re-selection

I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead of just a once-time-thing for first-time-users? Similar top...

Newbie

  I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead ...

444 Views

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2 likes

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app crashes in LG5

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark) but It also happens whan that I do not use an app and it works in the background. I receive messages that ...

Newbie

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark)   but It also happens  whan that I d...

1179 Views

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Superuser Contribution Behind the lyrics

PlanPremiumCountry: England Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Behind the lyrics is turned on but for songs that other people have behind the lyrics I don't have it. I have reinstalled ...

Visitor

Plan Premium Country: England    Device  Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Behind the lyrics is...

Katerina

Spotify Legend

402 Views

1 replies

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