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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
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  • 7 likes

Can't download with celular

PlanPremiumCountry IndonesiaDeviceVivoOperating SystemAndroid My Question or Issue I've just subscribe premium today, and i tried to download music using my cellular. But even though i have enable using cellular to download, when i click download, it...

Newbie

Plan Premium Country  Indonesia Device Vivo Operating System Android   My Question or Issue  I've just subscribe premium today, and i tried to download music using my cellula...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
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Musicas e álbuns indisponíveis

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso tem musicas do Giorgio Modore" que quero muito ouvir ...

Newbie

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso te...

Bittencourt

Spotify Star

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Music download

PlanPremiumCountryGermany DeviceGalaxy S9 plusOperating SystemAndroid Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now) My Question or IssueI am using the newest Spotify version from Google Play Store. Also I...

Newbie

Plan Premium Country Germany  Device Galaxy S9 plus Operating System Android Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now)   My Questi...

supernovacloud7

Newbie

616 Views

1 replies

1 likes

  • 616 Views
  • 1 replies
  • 1 likes

El buscador no busca

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es un Huawei GW Metal, con Android 7.0. Además, cuento...

Newbie

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es ...

544 Views

0 replies

2 likes

  • 544 Views
  • 0 replies
  • 2 likes

Guys need help with the downloading of playlist

PlanPremiumDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I upgraded my note 8 to note 9 i cant seem to download my playlist any more from my PC to my phone

Casual Listener

  Plan Premium Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I upgraded my note 8 to note 9 i cant seem to download my playlist any m...

AeroZ

Composer

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Android auto issues

PlanPremium Country CanadaDevice Samsung Galaxy 9Operating SystemAndroid 8.0 My Question or Issue Sporify still not working properly with android auto. Reinstalled all apps & cleared caches Music will stop mid track. Or continue to show its playing w...

Newbie

Plan Premium  Country  Canada Device  Samsung Galaxy 9 Operating System Android 8.0   My Question or Issue  Sporify still not working properly with android auto.&nb...

836 Views

0 replies

5 likes

  • 836 Views
  • 0 replies
  • 5 likes

After update not work

PlanPremiumCountry Estonia DeviceLG G2 Just want to say that Spotify will not open last update. Only see logo and close program

Regular

Plan Premium Country Estonia  Device LG G2  Just want to say that Spotify will not open last update. Only see logo and close program

zanco

Regular

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

I can skip more than six songs

PlanFreeCountry ItalyDeviceSamsung J7 (I think)Operating SystemAndroid 8.1.0 My Question or IssueOk, first of all, it's a pain to log a bug, I don't even know if this is the right place to do so. But, here goes. This morning, I was able to skip more ...

Newbie

Plan Free Country  Italy Device Samsung J7 (I think) Operating System Android 8.1.0   My Question or Issue Ok, first of all, it's a pain to log a bug, I don't even know if this is...

314 Views

0 replies

1 likes

  • 314 Views
  • 0 replies
  • 1 likes

Lost skips

Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, but now spotify has taken this away and stuck them ...

Visitor

Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

'See Discography' broken!

Premium.Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or IssueJust want to reiterate what others have said already. So we're now required to use a 'See Discography ' button to get beyond Popular Releases BUT ...

Music Fan

Premium. Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine.   My Question or Issue Just want to reiterate what others have said already. So we're now required to use...

spaceburglar

Music Fan

1349 Views

4 replies

4 likes

  • 1349 Views
  • 4 replies
  • 4 likes

ALL FILLED UP

PlanPremiumCountryUSA DeviceMoto Gen 3Operating SystemAndroid Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I've deleted a ton of albums. The strange thing is that it still lets me download p...

Casual Listener

Plan Premium Country USA   Device Moto Gen 3 Operating System Android   Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I'...

Travisismon

Casual Listener

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Spotify won't run at all

PlanFree/PremiumCountryUSA DeviceGoogle Nexus 7 (2013)Operating SystemAndroid 6.01 My Question or Issue Spotify version 8.4.91.837 was just installed to my device and it does not run at all. The app initially loads and displays the Spotify logo for a...

Gig Goer

Plan Free/Premium Country USA   Device Google Nexus 7 (2013) Operating System Android 6.01   My Question or Issue  Spotify version 8.4.91.837 was just installed to my device...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
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No IG Story sharing option version 2019

PlanFreeCountry UAEDeviceHuawei P9Lite,Operating SystemKirin, Android 7.0My Question or Issue I still don't have the IG Story sharing option. I yried to uninstall and reinstall both IG and Spotify and it stil doesn't work.

Newbie

  Plan Free Country  UAE Device Huawei P9Lite, Operating System Kirin, Android 7.0 My Question or Issue  I still don't have the IG Story sharing option. I yried to uninstall ...

222 Views

0 replies

0 likes

  • 222 Views
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Samsung galaxy watch - automatically playing music

I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I last paused it. Is anybody else experiencing this iss...

Casual Listener

I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I la...

495 Views

0 replies

0 likes

  • 495 Views
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queue button has gone with last update

PlanPremiumCountry ItalyDeviceOneplus 3tOperating Systemandroid My Question or IssueWith last update the queue button has gone, i cannot find it.

Newbie

Plan Premium Country  Italy Device Oneplus 3t Operating System android   My Question or Issue With last update the queue button has gone, i cannot find it.  

Loxer

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Premium settings are unvailable?

I have student premium, and have had for years. For some reason lately I have felt a difference in the way my music sounds, and it feels like my spotify is different. I go into my settings to find that many of my settings on my android spotify app sa...

Newbie

    I have student premium, and have had for years. For some reason lately I have felt a difference in the way my music sounds, and it feels like my spotify is different. I go into my set...

Loxer

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Liking/Dislike in daily mixes don't appear when an artist uploaded video is playing

PlanPremiumDeviceHuawei Honor 8Operating SystemAndroid 7 My Question or Issue In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do not appear if there's an artist uploaded video. In the notification, the buttons app...

Regular

  Plan Premium Device Huawei Honor 8 Operating System Android 7   My Question or Issue  In the app, the buttons to 'like' or remove an artist/song from a daily mix playlist do...

Ninjajc012

Regular

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blastt

PlanPremiumCountry UkDevice Honor 9Operating SystemAndroid My Question or IssueHow can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast

Casual Listener

Plan Premium Country  Uk Device Honor 9 Operating System Android   My Question or Issue How can I get Spotify to keep playing when I'm in another app? E.g. playing Blossom Blast &...

Loxer

Community Legend

4558 Views

1 replies

0 likes

  • 4558 Views
  • 1 replies
  • 0 likes

Alexa/Echo can't shuffle properly

PlanPremiumCountry UKDeviceAmazon Echo - latest generation)Operating Systemna My Question or Issue When I ask alexa to shuffle my library or a large playlist (I have one with over 3000 songs I often listen to), it only shuffles the first part (I reck...

Newbie

Plan Premium Country  UK Device Amazon Echo - latest generation) Operating System na   My Question or Issue  When I ask alexa to shuffle my library or a large playlist (I hav...

389 Views

0 replies

2 likes

  • 389 Views
  • 0 replies
  • 2 likes

Playlist search hidden and doesn't work how it used to

PlanPremiumCountry United KingdomDeviceSamsung Galaxy A5Operating SystemAndroid My Question or IssueIt used to be easy as pie to filter a playlist down to songs by just typing the artist name or anything else into the search box. Now it's hidden in t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung Galaxy A5 Operating System Android   My Question or Issue It used to be easy as pie to filter a playlist down to songs by just ...

coultonluke

Casual Listener

1116 Views

2 replies

3 likes

  • 1116 Views
  • 2 replies
  • 3 likes