Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118396 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238577 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599487 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492033 Views
581 replies
42 likes
PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Oreo(?) My Question or Issue I want to get my local files onto my phone and I have successfully gotten the files on to my computer but I can't seem to download them on to my phone to l...
Plan Premium Country USA Device Google Pixel 3 Operating System Android Oreo(?) My Question or Issue I want to get my local files onto my phone and I have successfully go...
382 Views
0 replies
0 likes
Plan Premium Country Philippines Device Samsung Galaxy S5 Operating System Android Marshmallow My Question or Issuemy Spotify Premium when I first used it was amazing, everything was HD and crisp. But a month after, on the middle of my 2nd monthly su...
Plan Premium Country Philippines Device Samsung Galaxy S5 Operating System Android Marshmallow My Question or Issue my Spotify Premium when I first...
308 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceHuawei Mate 9 My Question or Issue Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offline. The only solution I have found by now is to completely remove Spotify and rei...
Plan Premium Country Germany Device Huawei Mate 9 My Question or Issue Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offl...
Casual Listener
836 Views
2 replies
0 likes
Hi,I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too much place on my phone and I want to go back ! How can I...
Hi, I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too muc...
326 Views
0 replies
0 likes
PlanPremiumCountry HungaryDeviceHuawei P20 LiteOperating SystemAndroid 8.0 My Question or Issue HiSo, i wanted to share music in my instagram story but i dont have the option to it.I have all the updates, i even reinstalled spotify and instagram, do ...
Plan Premium Country Hungary Device Huawei P20 Lite Operating System Android 8.0 My Question or Issue Hi So, i wanted to share music in my instagram story but i dont hav...
Community Legend
551 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S9+Operating SystemAndroid Pie (beta) My Question or IssueIf I search for an artist, and scroll down to 'See All Songs' I get a huge list. I press the first song, and it plays, then the music compl...
Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android Pie (beta) My Question or Issue If I search for an artist, and scroll down to 'See...
446 Views
0 replies
0 likes
PlanPremiumCountry CanadaDevice Samsung Galaxy S7Operating SystemAndroid 8.0.0 Spotify version: latest version on Google play as of Jan 24, 2019. My Question or Issue Recently Spotify started using the car screen when connected to my car Bluetooth. W...
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 8.0.0 Spotify version: latest version on Google play as of Jan 24, 2019. My Qu...
Spotify Legend
2343 Views
10 replies
6 likes
PlanPremiumCountry ItalyDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello, with Android Oreo lock screen controls are shown as usual but aren't working. The same thing happens when the device is connected with car audio s...
Plan Premium Country Italy Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hello, with Android Oreo lock screen controls are shown as usual bu...
Casual Listener
17030 Views
2 replies
1 likes
Olá,Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não é minha - em geral, uma playlist de músicas italianas. Isso acontece no Android. Oreo.O que p...
Olá, Preciso de ajuda a respeito da reprodução de playlists. Diversas vezes, quando estou ouvindo qualquer playlist salva, ela muda para uma playlist que não é minha - em geral, uma playlist de músi...
Newbie
5833 Views
1 replies
19 likes
PlanPremiumCountryHongKongDeviceGoogle Pixel Operating SystemAndroid 9.0 with Feb Security Patch, Stock ROM My Question or IssueCould you please stop auto launching while:1. Plugging in a bluetooth headphone?2. Using another music player, then I paus...
Plan Premium Country HongKong Device Google Pixel Operating System Android 9.0 with Feb Security Patch, Stock ROM My Question or Issue Could you please stop aut...
370 Views
0 replies
1 likes
Hello, I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well! However, I got now Spotify (with premium account) and when I try to play music in my car, the music i...
Hello, I got a OnePlus One device and used to play music through Bluetooth in my car with other apps such as Deezer, etc. And everything works well! However, I got now Spoti...
Casual Listener
727 Views
1 replies
1 likes
I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...
I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...
728 Views
0 replies
4 likes
I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME. Why are you still spamming customers for waze? Get into car, WANT TO USE WAZE?Park Car, WANT TO USE WAZE?Drive thru, WANT TO USE WAZE?Goto store, WA...
I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME. Why are you still spamming customers for waze? Get into car, WANT TO ...
Community Legend
778 Views
1 replies
2 likes
PlanPremiumCountryUSA DevicePixel 1Operating SystemAndroid P My Question or IssueThe Waze promo banner keeps popping up, even after repeatedly dismissing it. I can consistently reproduce this issue:1) Get into car2) Go to Spotify app3) Dismiss Waze p...
Plan Premium Country USA Device Pixel 1 Operating System Android P My Question or Issue The Waze promo banner keeps popping up, even after repeatedly dismissing it. I can con...
Community Legend
571 Views
1 replies
1 likes
PlanPremiumCountry Thailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the sam...
Plan Premium Country Thailand Device Huawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. Howe...
Casual Listener
1383 Views
3 replies
0 likes
Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there. At random times throughout the day, regardless of what applications are open, I'll get a notificaiton that says "Connecting to Spotify", as...
Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there. At random times throughout the day, regardless of what applications are o...
Casual Listener
34510 Views
23 replies
95 likes
PremiumUSA DeviceSamsung S9+Android 9 Spotify Version 8.4.91.861 My Question or IssueAfter recent Android 9 update on Feb 2019, I'm unable to change track via Bluetooth.No response from Forward and Back controls on Honda CRV bluetooth controls.No iss...
Premium USA Device Samsung S9+ Android 9 Spotify Version 8.4.91.861 My Question or Issue After recent Android 9 update on Feb 2019, I'm unable to change track via B...
Regular
1600 Views
1 replies
1 likes
PlanPremiumCountry Argentina DeviceSamsung Galaxy s8+Operating SystemAndroid Oreo My Question or Issue Hey, I would like to know i I can listen my imported local files to android outside my wifi area, that is, offline, because I can't play these impo...
Plan Premium Country Argentina Device Samsung Galaxy s8+ Operating System Android Oreo My Question or Issue Hey, I would like to know i I can listen my imported...
343 Views
0 replies
0 likes
PremiumCountryPortugal Device(Huawei P8 Lite 2015, Lenovo Legion Y520)Operating System(Android, Windows 10) My Question or Issue My playlist is normal, working just fine but once in a while songs from the middle end or random spots on my playlist kee...
Premium Country Portugal Device (Huawei P8 Lite 2015, Lenovo Legion Y520) Operating System (Android, Windows 10) My Question or Issue My playlist is normal, work...
269 Views
0 replies
0 likes
PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting turned off, but the pop up persists. I have checked for updates in the Play Store but I am...
Plan Premium Country US Device Google Pixel 2 Operating System Android Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting...
Community Legend
611 Views
2 replies
0 likes
