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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195352 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195352 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536850 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441285 Views

565 replies

37 likes

Account
Free
  • 441285 Views
  • 565 replies
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Add a "Releases" button to mobile?

It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect. Right now the only way I know of to find a particular release of an album is...

Casual Listener

It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect.   Right now the on...

pdbrantley

Casual Listener

445 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't play songs from filtered artist only in custom playlist

I have my own playlist containing over 7K tracks. Sometimes I only want to listen to tracks from one artist, back to back within this playlist. I go into my playlist and search for the artist. Up comes the results, only displaying tracks featuring th...

Newbie

I have my own playlist containing over 7K tracks.   Sometimes I only want to listen to tracks from one artist, back to back within this playlist.   I go into my playlist and search...

532 Views

0 replies

2 likes

Android
Search
  • 532 Views
  • 0 replies
  • 2 likes

Missing podcast episodes

PlanPremiumCountry USDevice - Samsung Galaxy 9Operating System My Question or Issue I used to get daily 1 hour episodes of the Chicks on the Right podcasts and ever since Nov/Dec, that has stopped. Why aren't the episodes populating? Today was the fi...

Newbie

Plan Premium Country  US Device - Samsung Galaxy 9 Operating System     My Question or Issue  I used to get daily 1 hour episodes of the Chicks on the Right podcasts...

631 Views

0 replies

0 likes

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Spotify automatically plays on car sterio when I start my car

Each time I start my car, Spotify starts up and begins to play. It doesn't matter if I turn spotify off. The initiation sequence on my car's sterio somehow triggers it to start up, and begin playing. I do not want this. I have tried searching a solut...

Regular

  Each time I start my car, Spotify starts up and begins to play. It doesn't matter if I turn spotify off. The initiation sequence on my car's sterio somehow triggers it to start up, and b...

252 Views

0 replies

0 likes

  • 252 Views
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Solved!! Downloaded songs can't be found

PlanPremiumCountry U.S.DeviceMoto G3Operating SystemAndroid 6.0 My Question or Issue I downloaded 2 playlists' worth of songs. I slid the "download" slider over, and they started downloading one by one. I watched the progress. Now, when I got to "My ...

Regular

Plan Premium Country  U.S. Device Moto G3 Operating System Android 6.0   My Question or Issue  I downloaded 2 playlists' worth of songs.  I slid the "download" slid...

vtstang66

Regular

1215 Views

1 replies

1 likes

  • 1215 Views
  • 1 replies
  • 1 likes

Can't play active songs

PlanPremiumCountry BulgariaDeviceLenovo P2Operating SystemAndroid 7 My Question or Issue I can't play songs that are active (white) and I have previously played without any problem. I have no problem with internet speed. I have tried uninstalling and...

Newbie

Plan Premium Country  Bulgaria Device Lenovo P2 Operating System Android 7   My Question or Issue  I can't play songs that are active (white) and I have previously played wit...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Bug when trying to replay a podcast

My Question or IssueThere is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again, it plays the last 1 second and jumps to the next po...

Newbie

My Question or Issue There is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again...

390 Views

0 replies

0 likes

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  • 0 replies
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Spotify app doesn't work (keeps loading and closes).

Plan: FreeCountry: BelgiumDevice: Moto G5 sOperating System: Android 7.1.1 My Question or IssueHi everyone, the Spotify app on my phone stopped working overnight. Yesterday it was still running, today it keeps loading. There's the green 'loading' cir...

Newbie

Plan: Free Country: Belgium Device: Moto G5 s Operating System: Android 7.1.1   My Question or Issue Hi everyone,   the Spotify app on my phone stopped working overnight. ...

300 Views

0 replies

0 likes

  • 300 Views
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Has anyone else noticed the change to artist radio where they are now playlists without thunbs?

PlanPremiumCountry United StatesDeviceSamsung Galaxy S8 PlusOperating System Android version 8.0.0My Question or Issue In Spotify version 8.4.84.874 I noticed many artist radio stations were changed to playlists. And I can no longer thumb up or down ...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S8 Plus Operating System  Android version 8.0.0 My Question or Issue  In Spotify version 8.4.84.874 I noticed many ar...

tlcastle

Newbie

1816 Views

4 replies

10 likes

  • 1816 Views
  • 4 replies
  • 10 likes

Clearing queue and playing album

PlanPremium DeviceSamsung Galaxy 8 Operating SystemAndroid 8 App Version8.4.91 My Question or IssueThere are 2 things that it really amazes me that they are not possible to do at least in the android app:1. Clear the queue. Really??? This basic featu...

Newbie

Plan Premium   Device Samsung Galaxy 8   Operating System Android 8   App Version 8.4.91   My Question or Issue There are 2 things that it really amazes me that they ...

376 Views

0 replies

1 likes

  • 376 Views
  • 0 replies
  • 1 likes

How to keep Spotify Controls on Lockscreen without the album art showing as my lockscreen

I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image (Photo included so y'all can understand what I mean)

Regular

I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image   (Photo included so y'all can understand what I mean)

510 Views

0 replies

2 likes

  • 510 Views
  • 0 replies
  • 2 likes

Some songs wont start at the beginning

PlanPremiumCountry US DeviceSamsung Galaxy 8+ Operating SystemAndroid My Question or IssueI listen to the Daily mix playlist every day from my phone while I am at work, and sometimes when it switches songs, the song will start 1-2 minutes into the so...

Visitor

Plan Premium Country  US   Device Samsung Galaxy 8+   Operating System Android   My Question or Issue I listen to the Daily mix playlist every day from my phone while ...

420 Views

0 replies

0 likes

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I need spotify to not automatically connect to bluetooth on Android

Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to take over the audio and launch the podcast I had been listn...

Casual Listener

Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds.  It will cut off audio from the call I am having and just make clicking sounds as it tries to ta...

315 Views

0 replies

0 likes

  • 315 Views
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Notification shows wrong track on Android

PlanFreeCountryGermanyDevicePixel 3Operating SystemAndroid 9 My Question or IssueDuring streaming to a Chromecast Audio, after a few track, both the notification and the in-app screen show different tracks which are currently playing. I have to refre...

Casual Listener

Plan Free Country Germany Device Pixel 3 Operating System Android 9   My Question or Issue During streaming to a Chromecast Audio, after a few track, both the notification and the in-a...

guerda

Casual Listener

914 Views

1 replies

1 likes

  • 914 Views
  • 1 replies
  • 1 likes

App UI on phone problem

PlanFremiumCountryMalaysiaDeviceMi A1Operating SystemAndroid 9.0 My Question or IssueMy old Spotify account had a storage problem (keeps switching to internal storage by itself) and I decided to make a new account. This new account however had issues...

Casual Listener

Plan Fremium Country Malaysia Device Mi A1 Operating System Android 9.0   My Question or Issue My old Spotify account had a storage problem (keeps switching to internal storage by itse...

512 Views

0 replies

0 likes

UI
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Changing playback device

Hi.I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it.I've had a look but couldnt find anyone else with the same iss...

Newbie

Hi. I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it. I've ha...

307 Views

0 replies

0 likes

  • 307 Views
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  • 0 likes

Follow button disappeared from radio station page

I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly and quickly access from my "Your Library" tab. Acco...

Regular

I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly ...

Owlexayala

Newbie

2623 Views

9 replies

18 likes

  • 2623 Views
  • 9 replies
  • 18 likes

Songs Greyed Out on Phone - Work on Desktop Version

Spotify Desktop - Windows 10.LG G6 w/ Spotify App.Both logged into same network.Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the songs are showing up on my phone, they are greyed out. I searched t...

Newbie

Spotify Desktop - Windows 10. LG G6 w/ Spotify App. Both logged into same network. Windows firewall set to allow Spotify to upload/download.   Songs play fine on desktop, but although the s...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Spotify spanning Waze ads

Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a client, there are other options s that won't **bleep** me off....

Casual Listener

Please stop spamming me to connect Waze.  I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days.  Get your stuff together or you're gonna lose a...

520 Views

0 replies

2 likes

  • 520 Views
  • 0 replies
  • 2 likes

Data saver option will not turn off

PlanPremiumCountry SwitzerlandDeviceLg V30Operating SystemAOSPextended Hello there,i contacted the support for this issue and had a little chat. But they weren't quite able to help me, other than telling me things that i dont know and can understand....

Newbie

  Plan Premium Country  Switzerland Device Lg V30 Operating System AOSPextended   Hello there, i contacted the support for this issue and had a little chat. But they weren't...

722 Views

0 replies

0 likes

  • 722 Views
  • 0 replies
  • 0 likes