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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377491 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Bug error openning Spotify on Moto G4

PlanPremiumCountrySao Paulo - BrazilDeviceLenovo Motorla Moto G4Operating SystemAndroid Nougat 7.0 My Question or Issue Most of the time I open the application it gives error. I already sent several feedbacks but so far nothing.

Regular

Plan Premium Country Sao Paulo - Brazil Device Lenovo Motorla Moto G4 Operating System Android Nougat 7.0   My Question or Issue  Most of the time I open the application it gives ...

biodapesada

Regular

421 Views

1 replies

0 likes

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Can't connect after being logged out while in offline mode.

Hello there.I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android and the only "fix" provided in the forums is "to reinstall" the app. So, basically, whatever may yo...

Casual Listener

Hello there. I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android 😎 and the only "fix" provided in the forums...

225 Views

0 replies

0 likes

  • 225 Views
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telecommande

Bonjour,je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur mon application mobile le telephone ne detect pas la presence...

Newbie

  Bonjour, je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur ...

354 Views

0 replies

0 likes

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Superuser Contribution Mis canciones se eliminan cuando salgo de la aplicacion

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentosEsto es muy molesto...¿Hay alguien que me pueda ayudar porfavor?

Newbie

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentos Esto es muy ...

Jemi

Spotify Legend

828 Views

1 replies

0 likes

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  • 1 replies
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Spotify Radio don't works anymore

PlanPremiumCountry GermanyDeviceHonor 8xOperating SystemAndroid 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start artist-radio I don't go to the artist radio but insted I go to a playlist that is titled ...

Regular

Plan Premium Country  Germany Device Honor 8x Operating System Android 8.1   My Question or Issue  For a few weeks I can't start Spotify Radio anymore. When I click start art...

user-removed

Not applicable

590 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Car integration

Hello, everyone,I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active Tourer - no titles, covers, etc. With my iPhone it wo...

Newbie

Hello, everyone, I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active ...

310 Views

0 replies

0 likes

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Superuser Contribution Spotify unavaible on Googleplay while being part of Europe (Geoblocked)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2Operating SystemAndroid GO 8.1 My Question or IssueHere is a definition explaining the issue: "The overseas departments an...

Casual Listener

Hello, here is a few informations   Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2 Operating System Android GO 8.1   My Quest...

Katerina

Spotify Legend

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads

Is there any way to actually undownload songs on a play list without deleting it?

Newbie

Is there any way to actually undownload songs on a play list without deleting it?   

Jemi

Spotify Legend

328 Views

1 replies

0 likes

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Superuser Contribution Spotify App for Android

PlanPremiumCountry DeviceSamsungGalaxy A5 Operating SystemAndroid 8.0 My Question or Issue My Spotify app has been crashing down since a week. I need about 10 tries to open the app.I had already updated the app during that time but it is still lackin...

Newbie

  Plan Premium Country   Device SamsungGalaxy A5  Operating System Android 8.0   My Question or Issue  My Spotify app has been crashing down since a week. I need a...

Jemi

Spotify Legend

341 Views

1 replies

0 likes

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Songs re-downloading

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn the phone on, causing my phone to slow down until I...

Newbie

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn ...

301 Views

0 replies

0 likes

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[Broken] - Playlists on Android no longer named correctly

Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlists/td-p/3565163 I've tried contacting all social media accoun...

Regular

Just take a look at this old post which is locked for no reason as the issue has never been fixed.   https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlist...

464 Views

0 replies

0 likes

Android App
Playlists
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My phone don't synchronise locals files in my computer

PROBLEM SOLVED PlanPremiumCountry FranceDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 Hi,I use frecently locals files downloaded from YouTube in .mp3 on my computer because the sounds aren't in Spotify. These locals files were synchronised ...

Newbie

PROBLEM SOLVED   Plan Premium Country  France Device Samsung Galaxy S6 Edge Operating System Android 7.0   Hi, I use frecently locals files downloaded from YouTube in .mp3&...

241 Views

0 replies

0 likes

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Spotify starts playing on my phone when it connects to my cars bluetooth!

Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...

Casual Listener

Plan  Premium Free/Premium Country  Norway Device Huawei P20 Pro Operating System Android 8 and 9   My Question or Issue  I just want to know WHY spotify starts up an...

Alpejohn

Casual Listener

1021 Views

1 replies

5 likes

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  • 5 likes

Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

Regular

  Plan Premium Country  USA Device Google Pixel 2 Operating System Android 9 Pie   To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...

452 Views

0 replies

2 likes

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so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

Roadie

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...

324 Views

0 replies

0 likes

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Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Casual Listener

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...

Aase_Tokvam

Casual Listener

417 Views

1 replies

0 likes

Android
Other
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  • 1 replies
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App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

Visitor

Plan:Premium Country: Germany    Device Samsung Galaxy s nine plus  Operating System (Android)   My Question or Issue  My app is stopping most of the time. 

264 Views

0 replies

0 likes

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I can't add station

PlanPremiumCountrySwedenDeviceXiaomiOperating System(Android Oreo) My Question or IssueI used to be able to add new station, which will appear at "your library" - "station". But I forget about this function for a long time. Recently I want to add a n...

Regular

Plan Premium Country Sweden Device Xiaomi Operating System (Android Oreo)   My Question or Issue I used to be able to add new station, which will appear at "your library" - "station". ...

541 Views

0 replies

0 likes

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Songs on a downloaded playlist are no longer showing up as downloaded when viewing the song's album.

PlanPremiumCountryUSA DeviceGoogle Pixel 2Operating SystemAndroid 9 PIe Previous behavior:-When listening to an album from the album view, I add a song I like to a downloaded playlist. -The added song would then get the downloaded symbol (green circl...

Regular

  Plan Premium Country USA  Device Google Pixel 2 Operating System Android 9 PIe   Previous behavior: -When listening to an album from the album view, I add a song I like to...

447 Views

0 replies

3 likes

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  • 3 likes

Difference between Free and Premium account

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed. Menu of Spotify looks much different and i cant f...

Regular

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed...

Piotrek052

Regular

3563 Views

6 replies

0 likes

  • 3563 Views
  • 6 replies
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