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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110947 Views

26 replies

3 likes

  • 110947 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223382 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223382 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580423 Views

79 replies

3 likes

  • 580423 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477908 Views

577 replies

40 likes

Account
Free
  • 477908 Views
  • 577 replies
  • 40 likes

Solved!! Music interruption

PlanPremiumCountry ItalyDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueAfter (less or more) 10 minutes of playing, music stops. I have to re-play the track from the beginning.

Casual Listener

Plan Premium Country  Italy Device Nokia 6.1 Operating System Android 9   My Question or Issue After (less or more) 10 minutes of playing, music stops. I have to re-play the track...

Noah

Community Legend

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Solved!! Profile Trouble

How come people's accounts load when I look them up? They just say it's loading but they never do.

Casual Listener

How come people's accounts load when I look them up? They just say it's loading but they never do.   

Brunelicia

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

how can you lunch a playlist in specific time everyday automatically

i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng any ideas ?? thank you

Newbie

i want this for my clinic , i want it to work without from anybody else  i just want it to play a playlist everyday in my workin hour  i will shut it dowen manually before leavng  &...

Brunelicia

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Cannot see all albums/artist on My Library

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

1121 Views

0 replies

8 likes

  • 1121 Views
  • 0 replies
  • 8 likes

"Your Library" redesign, where are my artists / albums??

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

390 Views

0 replies

1 likes

  • 390 Views
  • 0 replies
  • 1 likes

Size of songs?

I have a question to ask more like a comparison. Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size? If you were to compare a same song or something.

Casual Listener

I have a question to ask more like a comparison.   Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size?   If you were to...

Brunelicia

Community Legend

7705 Views

3 replies

0 likes

  • 7705 Views
  • 3 replies
  • 0 likes

Android app keeps crashing

PlanPremium student with HuluCountry USADeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or IssueThe app keeps crashing. Itll play one song and just become unusable. Sometimes the app won't even load. Other times it just freezes where ...

Newbie

Plan Premium student with Hulu Country  USA Device Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue The app keeps crashing. Itll play one song and just beco...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Downloads from "Mix of the week"

Hello everybody,I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted from the phone memory, or will they stay in the phon...

Newbie

Hello everybody, I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Spotify won't download over wifi if mobile data is set to wrong sim card

PlanPremiumCountryNetherlandsDeviceOnePlus 6T A6013Operating SystemOxygenOS 9.0.11 My Question or IssueWhen I try to download over wifi Spotify asks me to enable downloading over cellular. I discovered that telling my phone to use my UK sim card for ...

Newbie

Plan Premium Country Netherlands Device OnePlus 6T A6013 Operating System OxygenOS 9.0.11   My Question or Issue When I try to download over wifi Spotify asks me to enable downloading ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Possibilità di vedere tutte le canzoni con un tasto

PlanFree/PremiumCountry DeviceOne Plus 3tOperating SystemAndroid Oreo My Question or IssueSarebbe possibile aggiungere un tasto per permettere la visione di tutte le canzoni quando si cerca un artista/gruppo invece che aprire tutti gli album per cerc...

Newbie

Plan Free/Premium Country   Device One Plus 3t Operating System Android Oreo   My Question or Issue Sarebbe possibile aggiungere un tasto per permettere la visione di tutte le can...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Swipe down to search gone?

PlanPremiumCountry Hong KongDeviceAsusOperating SystemAndroid Pie My Question or Issue Swiping down to search songs is gone? I used to search by swiping down but it seems like it won't work now, it was such a nice feature, is there any way to enable ...

Newbie

  Plan Premium Country  Hong Kong Device Asus Operating System Android Pie   My Question or Issue  Swiping down to search songs is gone? I used to search by swiping dow...

283 Views

0 replies

1 likes

  • 283 Views
  • 0 replies
  • 1 likes

Single track repeat not working

PlanPremium Country GERDeviceSony Xperia XZ3Operating System Android 9 My Question or Issue The repeat button changes from repeat all to off. Thus single track repeat unavailable. Spotifys latest version. Tested in several playlists and other environ...

Newbie

Plan Premium  Country  GER Device Sony Xperia XZ3 Operating System  Android 9   My Question or Issue  The repeat button changes from repeat all to off.  Thus ...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

[Bug] Album 'Recently Played' broken/ disordered

PlanPremiumCountry UKDeviceOneplus 3TOperating SystemAndroid 9 My Question or Issue Hi,When I filter my 'recently played' albums, they come up in a completely random order which does not correspond to the order I listened in.I know my account is not ...

Casual Listener

Plan Premium Country  UK Device Oneplus 3T Operating System Android 9   My Question or Issue  Hi, When I filter my 'recently played' albums, they come up in a completely ran...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Emojis in Playlist description not displayed (Android)

PlanFree/PremiumCountry Germany DeviceHuawei P20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I put emojis in my playlist desricption and it's well displayed on my desktop Spotify Version (Windows 10), but the icons...

Roadie

Plan Free/Premium Country Germany   Device Huawei P20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I put emojis in my playlist desri...

Brunelicia

Community Legend

1843 Views

1 replies

0 likes

  • 1843 Views
  • 1 replies
  • 0 likes

App Crashes Immediately Upon Opening

PlanPremium - Family Country USA DeviceLG G6 Operating SystemAndroid My Question or IssueI am attempting to run Spotify version 8.4.91.861. However, immediately after the app opens, it crashes. I have attempted several re-installs at this point, each...

Newbie

Plan Premium - Family   Country  USA   Device LG G6   Operating System Android   My Question or Issue I am attempting to run Spotify version 8.4.91.861. However,...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Android app problems

PlanPremiumCountry CanadaDeviceSamsung S9Operating SystemAndroid 8.0.0 My Question or IssueMy playback is garbage Constantly stopping and starting songs while listening, even downloaded ones , takes forever to load any of the pages, (playlists, artis...

Newbie

Plan Premium Country  Canada Device Samsung S9 Operating System Android 8.0.0   My Question or Issue My playback is garbage  Constantly stopping and starting songs while lis...

Mantisentil

Community Legend

787 Views

1 replies

1 likes

  • 787 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline mode with Android Auto

PlanPremiumCountry USADevicePixel (Original)Operating SystemAndroid 9.0 My Question or Issue As of Android Auto's 11/29 update, I can no longer control Spotify through Android Auto (A.A.) in offline mode. If I initiate it on my phone, either before o...

Regular

Plan Premium Country  USA Device Pixel (Original) Operating System Android 9.0   My Question or Issue  As of Android Auto's 11/29 update, I can no longer control Spotify thro...

Peter

Spotify Legend

17127 Views

39 replies

36 likes

  • 17127 Views
  • 39 replies
  • 36 likes

Grey Songs on my phone

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it.So I downloaded some songs from the web back when I didnt have premium. I have the songs on my computer and it plays but when I use it on my phone th...

Newbie

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it. So I downloaded some songs from the web back when I didnt have premium. I have the songs on my c...

songassistant

Composer

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Spotify is constantly deleting my downloads

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Visitor

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Noah

Community Legend

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

"Songs" tab not visible on Android 8.4.91.861

PlanPremiumCountryPoland DeviceAlcatel PIXI 4 7''Operating SystemAndroid My Question or Issue I am having issue with browsing My Library. I am using:1. Alcatel 7'' tablet with Android and Spotify version 8.4.91.8612. Xiaomi Mi A1 phone with Android a...

Casual Listener

Plan Premium Country Poland   Device Alcatel PIXI 4 7'' Operating System Android   My Question or Issue  I am having issue with browsing My Library. I am using: 1. Alcatel ...

Tarkis

Casual Listener

1670 Views

5 replies

2 likes

  • 1670 Views
  • 5 replies
  • 2 likes