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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107148 Views

26 replies

3 likes

  • 107148 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216991 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216991 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570821 Views

78 replies

3 likes

  • 570821 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470494 Views

577 replies

40 likes

Account
Free
  • 470494 Views
  • 577 replies
  • 40 likes

Shuffle play on version 29 Jan 2019 with Premium

PlanPremiumCountryFinlandDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueSince updating to the latest version of the Spotify app on Android, I cannot change/remove the Shuffle play function; nothing happens when I press the selectio...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy 7 Operating System Android   My Question or Issue Since updating to the latest version of the Spotify app on Android, I cannot change...

Helka70

Casual Listener

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Spotify app seems to crash when music plays over bluetooth

PlanPremium FamilyCountry GermanyDeviceNokia 7.1Operating SystemAndroid 9 Hi,when I use the Spotify android app in my car with a bluetooth connection I get the following error. The App is still working and when I press warten/wait the app is working ...

Newbie

Plan Premium Family Country  Germany Device Nokia 7.1 Operating System Android 9   Hi, when I use the Spotify android app in my car with a bluetooth connection I get the following...

343 Views

0 replies

1 likes

  • 343 Views
  • 0 replies
  • 1 likes

Notification issue

Plan PremiumCountry UKDeviceGalaxy A5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All my notification settings are set to "on" but I'm not receiving a notification (Email or within the app) when an artist I'm following...

Casual Listener

Plan  Premium Country  UK Device Galaxy A5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   All my notification settings are s...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Spotify Bluetooth controls and Metadata JVC Car Stereo

PlanPremiumCountry CanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Pie 9.0 My Question or Issue Hi there, so I would like to report a bug in the newest update to the Google Play store app, essentially the problem is as follows: Yesterday I was a...

Regular

Plan Premium Country  Canada Device Google Pixel 2 XL Operating System Android Pie 9.0   My Question or Issue  Hi there, so I would like to report a bug in the newest update ...

mgc24747

Newbie

11062 Views

16 replies

12 likes

bluetooth
Bug Playlist
car audio
  • 11062 Views
  • 16 replies
  • 12 likes

Favorited Songs/Albums on PC won't sync to Android

PlanFreeCountryUnited StatesDevicesAndroid S7, PC LaptopOperating SystemWindows 10 My Question or IssueHello there, I'm having an issue here. Whenever I favorite an entire album on my PC, it simply won't show up on my Android. However, when I individ...

Newbie

Plan Free Country United States Devices Android S7, PC Laptop Operating System Windows 10   My Question or Issue Hello there, I'm having an issue here. Whenever I favorite an entire al...

522 Views

0 replies

0 likes

PC
S7
  • 522 Views
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Android pie on s9+ and spotify

PlanPremiumCountryNetherlandOperating System(Android pie on s9plus) My Question or Issue After restart of the phone. Spotify deletes all downloaded music and downloads it again to the phone memory. I have to turn of wifi. Change it back to memory car...

Newbie

Plan Premium Country Netherland Operating System (Android pie on s9plus)   My Question or Issue  After restart of the phone. Spotify deletes all downloaded music and downloads it ag...

DDDann

Newbie

1115 Views

2 replies

7 likes

  • 1115 Views
  • 2 replies
  • 7 likes

Spotfiy not playing songs

PlanPremiumCountry ISRDeviceAndroid Moto Z2 play My Question or Issue Dear Community, recently my spotify app has become completly useless. at first, it stopped showing album pictures, then, it completly stopped playing any kind of music (except down...

Newbie

Plan Premium Country  ISR Device Android Moto Z2 play   My Question or Issue  Dear Community, recently my spotify app has become completly useless. at first, it stopped showing...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify will only play one song from an artist

PlanPremium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I want to play songs from an artist on Spotify on my phone, it will only play one of the songs on repeat, and when I go to quoue only the playing song is showing...

Newbie

  Plan Premium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I want to play songs from an artist on Spotify on my phone, it wil...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
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How to delete a downloaded song without deleting it from Library

Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's possible? I see that clicking on "remove" in the song's option, the ...

Casual Listener

   Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's pos...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
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Spotify changes songs by itself

PlanPremium (until 10th Feb)Country GermanyDeviceSamsung S9+Operating SystemAndroid My Question or Issue When listening music via Android Auto, Spotify changes music automatically to whatever it wants. For example when I was listening to my library s...

Visitor

Plan Premium (until 10th Feb) Country  Germany Device Samsung S9+ Operating System Android   My Question or Issue  When listening music via Android Auto, Spotify changes musi...

657 Views

0 replies

0 likes

  • 657 Views
  • 0 replies
  • 0 likes

Albums from artists appearing in random order in my saved albums

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear in alphabetical order with the first album I see be...

Newbie

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear ...

449 Views

0 replies

3 likes

  • 449 Views
  • 0 replies
  • 3 likes

p20pro: Music starts again after headphones are unplugged

Hey guys, I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already...After I enter a library or something I usually unplug my headphone...

Newbie

Hey guys,   I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already... ...

391 Views

0 replies

0 likes

Android
huawei
  • 391 Views
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  • 0 likes

Solved!!Superuser Contribution Weird app crashing when trying to press options button for song

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of times' happens every time PlanPremiumCountry Romani...

Casual Listener

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of ...

KD5TGA

Casual Listener

7309 Views

7 replies

3 likes

  • 7309 Views
  • 7 replies
  • 3 likes

Re: Car view for Android users

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify. Might be worth looking in too.

Casual Listener

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify.  Might...

BuFFalObuyer2

Casual Listener

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
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Albums won't load

PlanPremiumCountry ukDeviceMotorola G5Operating SystemAndroid My Question or Issue Hiin the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then...

Casual Listener

Plan Premium Country  uk Device Motorola G5 Operating System Android   My Question or Issue  Hi in the past few days I've found that when I go into 'Albums' in 'Your Library...

randlemcmurphy1

Casual Listener

1866 Views

4 replies

2 likes

  • 1866 Views
  • 4 replies
  • 2 likes

Mixed up artists- Folly

premium PlanFree/PremiumCountry USADeviceLG stylo Operating SystemAndroid My Question or Issue Hi I'm not sure I'm reporting this to the right place but I was browsing the page of an artist I like, Folly, and noticed that they had a new release I had...

Newbie

premium Plan Free/Premium Country  USA Device LG stylo  Operating System Android    My Question or Issue  Hi I'm not sure I'm reporting this to the right place bu...

441 Views

0 replies

0 likes

mislabel
Site error
  • 441 Views
  • 0 replies
  • 0 likes

Spotify on Android Auto (Connected to car) sometimes glitches

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I have been using Spotify inside Android Auto for months, directly via the display of my phone (not connected to the car). Recently, I got a new car, a...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I have been using Spotify inside Android Auto for months, directl...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Waze banner with car mode

PlanFree/PremiumCountry USADevice Samsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have car mode turned on and waze integration turned off. Every time I go back to the main screens, I get asked to turn on waze integration. I don't...

Newbie

Plan Free/Premium Country  USA Device  Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have car mode turned on and waze integration turned off....

Ross93

Casual Listener

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Random songs on playlists

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating System My Question or Issue Just today when shuffling a playlist I made for one specific artist, it started playing songs that are not on any of my other playlists. My wife and I both use thi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System     My Question or Issue  Just today when shuffling a playlist I made for one specific artist, it...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
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Why is the android version different than the ios version?

My Question or Issue Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?Spoiler (Highlight to read)

Casual Listener

  My Question or Issue  Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?  

539 Views

0 replies

1 likes

  • 539 Views
  • 0 replies
  • 1 likes