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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118390 Views

27 replies

4 likes

  • 118390 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238556 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238556 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599472 Views

79 replies

3 likes

  • 599472 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492022 Views

581 replies

42 likes

Account
Free
  • 492022 Views
  • 581 replies
  • 42 likes

Tracks automatically deleted from a Playlist

PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...

Newbie

  Plan Premium Country  Canada Device All devices Operating System All OS   My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Extending Private Session

PlanPremiumCountry CanadaDeviceSamsung 8A My Question or Issue I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or quiet oianos but that means tons of instrumentals are being added to my recommended ...

Casual Listener

Plan Premium Country  Canada Device Samsung 8A   My Question or Issue  I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or qu...

Noah

Community Legend

1182 Views

1 replies

0 likes

extending
Privacy
session
  • 1182 Views
  • 1 replies
  • 0 likes

Playlist issue

PlanFree/PremiumCountry ArgentinaDeviceMoto z playOperating SystemAndroid oreoMy Question or IssueWell, the problem is that I have this paylist. Ok? And I sync the app to my Chromecast. I choose a song from the playlist, everything is find, until ins...

Newbie

Plan Free/Premium Country  Argentina Device Moto z play Operating System Android oreo My Question or Issue Well, the problem is that I have this paylist. Ok? And I sync the app to my Ch...

431 Views

0 replies

0 likes

Issues
Problem with playing songs
PROBLEMAS
  • 431 Views
  • 0 replies
  • 0 likes

what happened to the search bar in Android?

PlanPremiumCountry DeviceHuawei Mate 20 pro)Operating System(Android Pie) My Question or Issue the search bar at the top of the app window has been replaced by having to go into the 3 dots and using the find option, i'm not sure who thought this was ...

Regular

Plan Premium Country   Device Huawei Mate 20 pro) Operating System (Android Pie)   My Question or Issue  the search bar  at the top of the app window has been replaced b...

Noah

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Remove Songs from the Spotify's playlists

How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it. PlanPremiumCountry SpainDevice BQ X2 PRO Operating System Android 8.1My Question or Issue How remove song...

Newbie

How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it.  Plan Premium Country  Spain Device&nbs...

Noah

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

clicking Artists directs you to discography instead of Saved songs

PlanStudent PremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue The new update forces users to see the Artist's entire discography instead of conveniently playing the songs I already saved. If I click on the Arti...

Visitor

Plan Student Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android  My Question or Issue   The new update forces users to see the Artist's entire discogr...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

My Spotify Android s6 will not play most of my playlists and just refuses to play most songs.

Premium (free trial)USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small selection of the songs, over and over. I upgraded to a 60 day free trial o...

Casual Listener

Premium (free trial) USA  Andriod S6    Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small...

arowrath

Casual Listener

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Not having block artist option

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy s6Operating SystemAndroid 7.0 My Question or Issue I have seen people have the option to block an artist but when i looked at where the button is supposed to be it was not there while i do have the n...

Casual Listener

Plan Premium Country  Netherlands Device Samsung Galaxy s6 Operating System Android 7.0   My Question or Issue  I have seen people have the option to block an artist but when...

Fabian420

Casual Listener

4175 Views

2 replies

4 likes

  • 4175 Views
  • 2 replies
  • 4 likes

New update is garbage.

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your library. To find all the music from an artist in my...

Newbie

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your ...

jfeldblum

Newbie

1469 Views

2 replies

17 likes

  • 1469 Views
  • 2 replies
  • 17 likes

Solved!! Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...

Newbie

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...

Amadán

Casual Listener

1335 Views

1 replies

0 likes

Account
Troubleshooting
  • 1335 Views
  • 1 replies
  • 0 likes

Offline search issue

PlanPremiumCountryColombia DeviceRedmi Note 5Operating SystemAndroid Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't find anything because the app replace the space " " with a "%20". Any idea?

Newbie

Plan Premium Country Colombia  Device Redmi Note 5 Operating System Android Pie   My Question or Issue  When I leave a space in search box (when I'm in offline mode), I can't...

badderup99

Newbie

621 Views

1 replies

1 likes

  • 621 Views
  • 1 replies
  • 1 likes

App keeps undownloading music

Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spotify seems to be rolling out updates every week now, it's beginning...

Casual Listener

Hiya!  I did a search and couldn't find what I was looking for. I apologise if it has already been asked.  The app keeps undownloading my music, especially after every update. Since Spoti...

Mantisentil

Community Legend

463 Views

1 replies

1 likes

  • 463 Views
  • 1 replies
  • 1 likes

Solved!! I lose my downloaded songs after restart my phone

I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone.Any idea? thanks. PlanPremiumCountryArgentinaDevice(Xiaomi MiA1)Operating System(Android Pie) My Question or Issue

Newbie

I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone. Any idea? thanks.    Plan Premium Country Argentina Device (Xiaomi MiA1) Operating System (Android ...

Mantisentil

Community Legend

1155 Views

1 replies

1 likes

  • 1155 Views
  • 1 replies
  • 1 likes

Tasker cannot start a Playlist anymore, Send intent does not wrok anymore ...

PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...

Regular

Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo   My Question or Issue   When attempting to open/start a Playlist in Spotif...

trohn_javolta

Casual Listener

16339 Views

18 replies

18 likes

  • 16339 Views
  • 18 replies
  • 18 likes

Solved!! Play via bluetooth JBL speaker from Android device problem

PlanPremiumCountryRomania Device(Samsung S8)Operating System(Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from my android device to a JBL GO2 speaker.The connection is ok, the music is playing if ...

Casual Listener

Plan Premium Country Romania  Device (Samsung S8) Operating System (Version: 8.0.0)   My Question or Issue  Hello, I have a problem regarding playing music via bluetooth from...

Sergiulica

Casual Listener

3270 Views

1 replies

0 likes

Android
Bluetooth problems
output
Speakers
  • 3270 Views
  • 1 replies
  • 0 likes

Downloaded music... how to play them all?

I use a lot of my android spotify on offline mode.I can shuffle in one playlist, in my songs.I would love that we could shuffle in all the effective donloaded songs and not some of them. A full dowload shuffle mode.... Do someone know how it can be d...

Newbie

  I use a lot of  my android spotify on offline mode. I can shuffle in one playlist, in my songs. I would love that we could shuffle in all the effective donloaded songs and not some of ...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! Create radio station button is gone??

Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P version 9

Casual Listener

  Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened.     Plan Premium Country USA   Device Pixel 2 Operating System ...

Woolfhound

Newbie

1874 Views

5 replies

0 likes

  • 1874 Views
  • 5 replies
  • 0 likes

Spotify Android hangs after a while listening music

PlanPremiumCountryUruguay DeviceXiaomi Redmi Note 4 Global edition Operating System7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a while listening music on my phone (30 mins or so) Spotify starts to behave oddly. The album pic...

Casual Listener

Plan Premium Country Uruguay  Device Xiaomi Redmi Note 4 Global edition  Operating System 7.0 NRD 90M (Versión MIUI Global 10.1.1.0)   My Question or Issue  After a whil...

walterdp

Casual Listener

946 Views

3 replies

0 likes

Android
hanging
  • 946 Views
  • 3 replies
  • 0 likes

Pause/Play, Skip Function not working

PlanPremiumCountry UsaDeviceSamsung Galaxy 9Operating Android Pie My Question or IssueThe play/pause, skip function on my phone and bluetooth devices stopped working when my phone updated to the Pie OS. I now have to wake the phone up and open the ap...

Regular

Plan Premium Country  Usa Device Samsung Galaxy 9 Operating  Android Pie   My Question or Issue The play/pause, skip function on my phone and bluetooth devices stopped workin...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Issue

PlanPremiumCountry RomaniaDeviceXiaomi Mi A2Operating SystemAndroid 9, Pie My Question or IssueOkay, so, i have an issue with my spotify. Sometimes when I'm listening to music it stops and when i look to see what happened it's saying that it is conne...

Newbie

  Plan Premium Country  Romania Device Xiaomi Mi A2 Operating System Android 9, Pie   My Question or Issue Okay, so, i have an issue with my spotify. Sometimes when I'm list...

15298 Views

0 replies

0 likes

  • 15298 Views
  • 0 replies
  • 0 likes