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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114922 Views

27 replies

4 likes

  • 114922 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231098 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231098 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590352 Views

79 replies

3 likes

  • 590352 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485070 Views

580 replies

42 likes

Account
Free
  • 485070 Views
  • 580 replies
  • 42 likes

how can you lunch a playlist in specific time everyday automatically

i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng any ideas ?? thank you

Newbie

i want this for my clinic , i want it to work without from anybody else  i just want it to play a playlist everyday in my workin hour  i will shut it dowen manually before leavng  &...

Brunelicia

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Cannot see all albums/artist on My Library

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

1122 Views

0 replies

8 likes

  • 1122 Views
  • 0 replies
  • 8 likes

"Your Library" redesign, where are my artists / albums??

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Size of songs?

I have a question to ask more like a comparison. Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size? If you were to compare a same song or something.

Casual Listener

I have a question to ask more like a comparison.   Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size?   If you were to...

Brunelicia

Community Legend

7726 Views

3 replies

0 likes

  • 7726 Views
  • 3 replies
  • 0 likes

Android app keeps crashing

PlanPremium student with HuluCountry USADeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or IssueThe app keeps crashing. Itll play one song and just become unusable. Sometimes the app won't even load. Other times it just freezes where ...

Newbie

Plan Premium student with Hulu Country  USA Device Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue The app keeps crashing. Itll play one song and just beco...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Downloads from "Mix of the week"

Hello everybody,I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted from the phone memory, or will they stay in the phon...

Newbie

Hello everybody, I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Spotify won't download over wifi if mobile data is set to wrong sim card

PlanPremiumCountryNetherlandsDeviceOnePlus 6T A6013Operating SystemOxygenOS 9.0.11 My Question or IssueWhen I try to download over wifi Spotify asks me to enable downloading over cellular. I discovered that telling my phone to use my UK sim card for ...

Newbie

Plan Premium Country Netherlands Device OnePlus 6T A6013 Operating System OxygenOS 9.0.11   My Question or Issue When I try to download over wifi Spotify asks me to enable downloading ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Possibilità di vedere tutte le canzoni con un tasto

PlanFree/PremiumCountry DeviceOne Plus 3tOperating SystemAndroid Oreo My Question or IssueSarebbe possibile aggiungere un tasto per permettere la visione di tutte le canzoni quando si cerca un artista/gruppo invece che aprire tutti gli album per cerc...

Newbie

Plan Free/Premium Country   Device One Plus 3t Operating System Android Oreo   My Question or Issue Sarebbe possibile aggiungere un tasto per permettere la visione di tutte le can...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Swipe down to search gone?

PlanPremiumCountry Hong KongDeviceAsusOperating SystemAndroid Pie My Question or Issue Swiping down to search songs is gone? I used to search by swiping down but it seems like it won't work now, it was such a nice feature, is there any way to enable ...

Newbie

  Plan Premium Country  Hong Kong Device Asus Operating System Android Pie   My Question or Issue  Swiping down to search songs is gone? I used to search by swiping dow...

286 Views

0 replies

1 likes

  • 286 Views
  • 0 replies
  • 1 likes

Single track repeat not working

PlanPremium Country GERDeviceSony Xperia XZ3Operating System Android 9 My Question or Issue The repeat button changes from repeat all to off. Thus single track repeat unavailable. Spotifys latest version. Tested in several playlists and other environ...

Newbie

Plan Premium  Country  GER Device Sony Xperia XZ3 Operating System  Android 9   My Question or Issue  The repeat button changes from repeat all to off.  Thus ...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

[Bug] Album 'Recently Played' broken/ disordered

PlanPremiumCountry UKDeviceOneplus 3TOperating SystemAndroid 9 My Question or Issue Hi,When I filter my 'recently played' albums, they come up in a completely random order which does not correspond to the order I listened in.I know my account is not ...

Casual Listener

Plan Premium Country  UK Device Oneplus 3T Operating System Android 9   My Question or Issue  Hi, When I filter my 'recently played' albums, they come up in a completely ran...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Emojis in Playlist description not displayed (Android)

PlanFree/PremiumCountry Germany DeviceHuawei P20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I put emojis in my playlist desricption and it's well displayed on my desktop Spotify Version (Windows 10), but the icons...

Roadie

Plan Free/Premium Country Germany   Device Huawei P20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I put emojis in my playlist desri...

Brunelicia

Community Legend

1849 Views

1 replies

0 likes

  • 1849 Views
  • 1 replies
  • 0 likes

App Crashes Immediately Upon Opening

PlanPremium - Family Country USA DeviceLG G6 Operating SystemAndroid My Question or IssueI am attempting to run Spotify version 8.4.91.861. However, immediately after the app opens, it crashes. I have attempted several re-installs at this point, each...

Newbie

Plan Premium - Family   Country  USA   Device LG G6   Operating System Android   My Question or Issue I am attempting to run Spotify version 8.4.91.861. However,...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Android app problems

PlanPremiumCountry CanadaDeviceSamsung S9Operating SystemAndroid 8.0.0 My Question or IssueMy playback is garbage Constantly stopping and starting songs while listening, even downloaded ones , takes forever to load any of the pages, (playlists, artis...

Newbie

Plan Premium Country  Canada Device Samsung S9 Operating System Android 8.0.0   My Question or Issue My playback is garbage  Constantly stopping and starting songs while lis...

Mantisentil

Community Legend

794 Views

1 replies

1 likes

  • 794 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline mode with Android Auto

PlanPremiumCountry USADevicePixel (Original)Operating SystemAndroid 9.0 My Question or Issue As of Android Auto's 11/29 update, I can no longer control Spotify through Android Auto (A.A.) in offline mode. If I initiate it on my phone, either before o...

Regular

Plan Premium Country  USA Device Pixel (Original) Operating System Android 9.0   My Question or Issue  As of Android Auto's 11/29 update, I can no longer control Spotify thro...

Peter

Spotify Legend

17173 Views

39 replies

36 likes

  • 17173 Views
  • 39 replies
  • 36 likes

Grey Songs on my phone

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it.So I downloaded some songs from the web back when I didnt have premium. I have the songs on my computer and it plays but when I use it on my phone th...

Newbie

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it. So I downloaded some songs from the web back when I didnt have premium. I have the songs on my c...

songassistant

Composer

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Spotify is constantly deleting my downloads

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Visitor

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Noah

Community Legend

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

"Songs" tab not visible on Android 8.4.91.861

PlanPremiumCountryPoland DeviceAlcatel PIXI 4 7''Operating SystemAndroid My Question or Issue I am having issue with browsing My Library. I am using:1. Alcatel 7'' tablet with Android and Spotify version 8.4.91.8612. Xiaomi Mi A1 phone with Android a...

Casual Listener

Plan Premium Country Poland   Device Alcatel PIXI 4 7'' Operating System Android   My Question or Issue  I am having issue with browsing My Library. I am using: 1. Alcatel ...

Tarkis

Casual Listener

1690 Views

5 replies

2 likes

  • 1690 Views
  • 5 replies
  • 2 likes

Can't share to Instagram

PlanPremiumCountry DeviceGalaxy S9+ My Question or Issue Can't share my music to instagram, both accounts are linked to the same facebook. This is hapening since my previous phone, the J7 Pro. Please help, I just changed my phone just to flex my good...

Visitor

  Plan Premium Country   Device Galaxy S9+   My Question or Issue  Can't share my music to instagram, both accounts are linked to the same facebook. This is hapening sinc...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Music stop when msg notifications pop up

I have Spotify on my huawei p20 android and every time I receive a msg or some notifications (but not all notifications, as for Facebook and Instagram) the music stop and I have to press play to listen the music again and again... I've tried to reins...

Newbie

I have Spotify on my huawei p20 android and every time I receive a msg or some notifications (but not all notifications, as for Facebook and Instagram) the music stop and I have to press play to list...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes