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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376046 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Spotify starts playing on my phone when it connects to my cars bluetooth!

Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...

Casual Listener

Plan  Premium Free/Premium Country  Norway Device Huawei P20 Pro Operating System Android 8 and 9   My Question or Issue  I just want to know WHY spotify starts up an...

Alpejohn

Casual Listener

1017 Views

1 replies

5 likes

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Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

Regular

  Plan Premium Country  USA Device Google Pixel 2 Operating System Android 9 Pie   To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...

447 Views

0 replies

2 likes

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so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

Roadie

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...

320 Views

0 replies

0 likes

  • 320 Views
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Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Casual Listener

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...

Aase_Tokvam

Casual Listener

415 Views

1 replies

0 likes

Android
Other
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App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

Visitor

Plan:Premium Country: Germany    Device Samsung Galaxy s nine plus  Operating System (Android)   My Question or Issue  My app is stopping most of the time. 

260 Views

0 replies

0 likes

  • 260 Views
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I can't add station

PlanPremiumCountrySwedenDeviceXiaomiOperating System(Android Oreo) My Question or IssueI used to be able to add new station, which will appear at "your library" - "station". But I forget about this function for a long time. Recently I want to add a n...

Regular

Plan Premium Country Sweden Device Xiaomi Operating System (Android Oreo)   My Question or Issue I used to be able to add new station, which will appear at "your library" - "station". ...

537 Views

0 replies

0 likes

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Songs on a downloaded playlist are no longer showing up as downloaded when viewing the song's album.

PlanPremiumCountryUSA DeviceGoogle Pixel 2Operating SystemAndroid 9 PIe Previous behavior:-When listening to an album from the album view, I add a song I like to a downloaded playlist. -The added song would then get the downloaded symbol (green circl...

Regular

  Plan Premium Country USA  Device Google Pixel 2 Operating System Android 9 PIe   Previous behavior: -When listening to an album from the album view, I add a song I like to...

441 Views

0 replies

3 likes

  • 441 Views
  • 0 replies
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Difference between Free and Premium account

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed. Menu of Spotify looks much different and i cant f...

Regular

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed...

Piotrek052

Regular

3524 Views

6 replies

0 likes

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(BRASIL) Aplicativo nao conecta.

Ola, estou com problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo, ate mesmo mudar de senha. Ainda assim, nao conecta pelo Facebook, nem por e-mail (aparece...

Newbie

    Ola, estou com  problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo,  ate mesmo ...

1692 Views

0 replies

1 likes

Nao conecta
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  • 1 likes

Samsung phone can't see my samsung smart tv. Wife's apple phone does without issue...

PlanPremiumCountry CanadaDeviceSamsung Galaxy 9 plus Android Oreo My Question or Issue Why cant I connect but my wife's iphone can?

Newbie

Plan Premium Country  Canada Device Samsung Galaxy 9 plus   Android Oreo   My Question or Issue  Why cant I connect but my wife's iphone can?

379 Views

0 replies

0 likes

Connect
galaxy 9
Smart TV
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Where's the "Import" option on Spotify settings [Android]

I've searched a lot but all questions out there are about anything but this/are too outdated. I got a Samsung J8 and when I open "My Library" -> Settings -> Import your songs, I can normally listen to them, add to my playlist, etcetera.However, my ot...

Newbie

I've searched a lot but all questions out there are about anything but this/are too outdated.   I got a Samsung J8 and when I open "My Library" ->  Settings -> Import your songs, I ...

561 Views

0 replies

0 likes

Android
local
Mobile
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"Direct Play Only for Premium" - But I already have it?

Hello! I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play is only availible to premium subscribers of Spotify." Not...

Visitor

Hello!  I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

464 Views

0 replies

0 likes

  • 464 Views
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Queueing issues, Spotify crashing (new update: version 8.4.89.515)

PlanPremiumCountry USADeviceMoto g6 PlayOperating SystemAndroid Oreo My Question or Issue Trying to add an album to the queue (no issues before this update). I can add an album or song to queue if it's among the most recent of the artist's albums, bu...

Newbie

  Plan Premium Country  USA Device Moto g6 Play Operating System Android Oreo   My Question or Issue  Trying to add an album to the queue (no issues before this up...

the7thdarkness

Newbie

1053 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Unable to block artist or song from Discover Weekly / Release Radar / Daily Mix

PlanPremiumCountryUSA DeviceGoogle Pixel 3Operating SystemAndroid P My Question or Issue In all auto-generated playlists, there are songs that come up that have a different player interface than the normal one. This interface has larger album artwork...

Music Fan

Plan Premium Country USA  Device Google Pixel 3 Operating System Android P   My Question or Issue  In all auto-generated playlists, there are songs that come up that have a d...

493 Views

0 replies

3 likes

  • 493 Views
  • 0 replies
  • 3 likes

Re-downloading music

PlanPremiumCountry UKDeviceSony Xperia XZ1Operating SystemAndroid Pie My Question or IssueFor some reason Spotify re-downloaded all my downloaded songs this morning - no idea why - just wondering if this indicated a problem of some sort.

Newbie

Plan Premium Country  UK Device Sony Xperia XZ1 Operating System Android Pie   My Question or Issue For some reason Spotify re-downloaded all my downloaded songs this morning - no...

Brunelicia

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
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spotify app on Mi A1 crashes when I add local songs

PlanPremiumCountryBrazil Devicexiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and suddenly spotify started crashing when starting it; in order to isolate the problem I've uninsta...

Newbie

  Plan Premium Country Brazil   Device xiaomi Mi A1 Operating System Android 8.1.0   My Issue  Recently I've added a local file (a song) from my phone to spotify, and ...

renatodrubi

Casual Listener

641 Views

2 replies

1 likes

  • 641 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cannot start the radio station

PlanPremiumCountry TurkeyDeviceLenovo Vibe K5Operating SystemAndroid 5.1.1 My Question or Issue Ican't start the song radio on my phone. It says cannot play the radio station. Please try later.

Casual Listener

  Plan Premium Country  Turkey Device Lenovo Vibe K5 Operating System Android 5.1.1   My Question or Issue  Ican't start the song radio on my phone. It says cannot play...

Katerina

Spotify Legend

2169 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Problems with Spotyfi ruunning pleas HELP

Plan PremiumCountry PlDevice Huawei P10 pro bla l29 Operating System Emui 9.0.0 Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top of the rhythm of the run. I try reinstal - nothing change. the second probl...

Casual Listener

Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0  Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top ...

395 Views

0 replies

0 likes

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Cannot cast over WiFi to Sony STR-DN850

From my Android 8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list. The divice is in the supported devices list. On same tablet, I use MediaMonkey and I am able to cast from it over WiFi without a probl...

Newbie

    From my Android  8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list.   The divice is in the supported devices lis...

581 Views

0 replies

0 likes

  • 581 Views
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