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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ryocrybabyy
  • Casual Listener
  • 29237 Views
  • 61 replies
  • 24 likes
  • 29237 Views
  • 61 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871008 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871008 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24868 Views
  • 3 replies
  • 0 likes
  • 24868 Views
  • 3 replies
  • 0 likes

Spotify has closed notification

PlanPremiumCountry FranceDevice(Samsung Galaxy S9)Operating System(Android Oreo) My Question or Issue When i pause the music on spotify and wait a short moment i receive a "Spotify has closed notification" notification and i can't use my spotify widg...

  • Gig Goer
  • Plan Premium Country  France Device (Samsung Galaxy S9) Operating System (Android Oreo)   My Question or Issue   When i pause the music on spotify and wait a short mome...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Superuser Contribution Library not syncing

PlanPremium (on another account)CountryUSA DeviceZTE Z798BLOperating SystemAndroid 6.0.1My Question or IssueAfter I signed up for Spotify Premium (specifically, Premium for Students) on my computer, I downloaded and logged into the app on my cell pho...

  • Visitor
  • Plan Premium (on another account) Country USA  Device ZTE Z798BL Operating System Android 6.0.1 My Question or Issue After I signed up for Spotify Premium (specifically, Premium for Stu...
  • Peter
  • Spotify Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble getting podcasts to play

I'm having trouble podcasts. They don't show up my brows section and the only way to bring them up is by literally typing in "podcasts" into the search, which will then bring up podcasts as a genre. I click that open up the education section, and it ...

  • Newbie
  • I'm having trouble podcasts. They don't show up my brows section and the only way to bring them up is by literally typing in "podcasts" into the search, which will then bring up podcasts as a genre. ...
  • Peter
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio quality noticeably lower on mobile

PlanPremiumCountry USDeviceSamsung Galaxy J3 My Question or IssueTitle pretty much sums it up. Web player and desktop app sound much better as opposed to mobile.

  • Newbie
  • Plan Premium Country  US Device Samsung Galaxy J3  My Question or Issue Title pretty much sums it up. Web player and desktop app sound much better as opposed to mobile.   
  • Peter
  • Spotify Legend
  • 2249 Views
  • 2 replies
  • 0 likes
  • Android
    Mobile
    quality
  • 2249 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist's Mixes

PlanPremiumCountry Canada Operating System(iOS 12 My Question or Issue I used to be able to search an artist and get a "mix" that contained "like" music. That feature seems to have disappeared, or is it someplace where I don't know where it is?

  • Casual Listener
  • Plan Premium Country  Canada   Operating System (iOS 12   My Question or Issue  I used to be able to search an artist and get a "mix" that contained "like" music.  T...
  • Peter
  • Spotify Legend
  • 1471 Views
  • 7 replies
  • 0 likes
  • 1471 Views
  • 7 replies
  • 0 likes

Stopped Playing midway

Hi, After the update yesterday I have encountered several issues.1. The song that is currently playing (downloaded already) stops midway.1.1 if an app notifies1.2 if I open an app1.3 even if i am not doing anythingit just stops and when I go back to ...

  • Newbie
  • Hi,   After the update yesterday I have encountered several issues. 1. The song that is currently playing (downloaded already) stops midway. 1.1 if an app notifies 1.2 if I open an app 1.3...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Please Spotify!!

I have been your biggest advocate and fan, i beam with pride when my friends finally listen to me and go premium. #greatlifechoicesMusic helps my mental health so much. As a 90s kid who started on cassettes, Spotify is a magical wonderland of music t...

  • Newbie
  • I have been your biggest advocate and fan, i beam with pride when my friends finally listen to me and go premium. #greatlifechoices Music helps my mental health so much.  As a 90s kid who star...
  • Illmatic85x
  • Regular
  • 246 Views
  • 1 replies
  • 1 likes
  • 246 Views
  • 1 replies
  • 1 likes

unable to watch music videos

PlanPremiumCountry franceDeviceHUAWEI Y6 Pro 2017, MacBook AirOperating System i have no ideaMy Question or Issue Why am i unable to watch any vertical videos? i searched for the same thing on spotify community but couldn't find any answers. please h...

  • Newbie
  •   Plan Premium Country  france Device HUAWEI Y6 Pro 2017, MacBook Air Operating System  i have no idea My Question or Issue  Why am i unable to watch any vertical videos...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Playlist problems

PlanPremiumCountry UkDeviceSamsung 8Operating systemAndroid My Question or Issue So before I could go into my playlist and in the search box put say e.g. Calvin Harris. All the songs that featured Calvin Harris would come. I could pick a song and aft...

  • Newbie
  • Plan Premium Country  Uk Device Samsung 8 Operating system Android    My Question or Issue  So before I could go into my playlist and in the search box put say e.g. Calv...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

Can't play Beatles White Album without Spotify Android APP Closing

PlanPremiumCountry PerúDeviceMotorola Moto Z PlayOperating System Android 8.0 My Question or IssueCan't play Beatles White Album without Spotify Android APP Closing When I enter the album White Album 50th anniversary of The Beatles, I can hear a song...

  • Newbie
  • Plan Premium Country  Perú Device Motorola Moto Z Play Operating System  Android 8.0   My Question or Issue Can't play Beatles White Album without Spotify Android APP Closing...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Not able to store music on SD card (Xperia)

Plan Premium Country Turkey Device Xperia XZ Operating System Android Oreo My Question or IssueAlthough I have tried so many things about storing Spotify music on SD-card, none of them seems to work for me. I don't get to select it in-app because the...

  • Regular
  • Plan Premium   Country Turkey   Device Xperia XZ   Operating System Android Oreo     My Question or Issue Although I have tried so many things about storing Spotify...
  • Dragalus
  • Casual Listener
  • 2387 Views
  • 15 replies
  • 1 likes
  • 2387 Views
  • 15 replies
  • 1 likes

App won't let me save music to my library

PlanPremiumCountry USADeviceSSG S8+Operating SystemAndroid My Question or Issue On my android app if I click the + to add a song to my library it turns to the green check, but it doesn't save to "my songs" and if you go back to the song's fullscreen ...

  • Newbie
  • Plan Premium Country  USA Device SSG S8+ Operating System Android   My Question or Issue  On my android app if I click the + to add a song to my library it turns to the green...
  • 1257 Views
  • 0 replies
  • 1 likes
  • 1257 Views
  • 0 replies
  • 1 likes

Can't load albums

PlanPremiumCountry FranceDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueI can't load album details, it just loads forever. Clicking on "view album" when playing a song or directly clicking an album in my discoveries trigger this. LT...

  • Newbie
  • Plan Premium Country  France Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue I can't load album details, it just loads forever. Clicking on "view album" whe...
  • CKapasa
  • Casual Listener
  • 10058 Views
  • 6 replies
  • 7 likes
  • Albums
    Android
    connection
  • 10058 Views
  • 6 replies
  • 7 likes

Local Files don't download anymore (S8)

PlanPremiumCountryGermanyDeviceGalaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I use Spotify Premium and usually i can add local files to playlists and download them so i don't have to switch between the sa...

  • Newbie
  • Plan Premium Country Germany Device Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I use Spotify Premium and usually i can add lo...
  • AeroZ
  • Composer
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Music quality reverts back to normal

PlanPremiumCountry DeviceSamsung Galaxy s8Operating System Android Oreo My Question or IssueMusic quality keeps reverting back to normal for both streaming and downloads.I have tried a clean reinstall, but the issue keeps persisting.

  • Roadie
  •   Plan Premium Country   Device Samsung Galaxy s8 Operating System Android Oreo  My Question or Issue Music quality keeps reverting back to normal for both streaming...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Android app loading endlessly, green spinner

Hi,Recently the Spotify App on my Android phone has been really buggy. For some albums, or some search queries, the green spinner will appear indefinitely. It seems that anything that is NOT in the cache makes the app run into issues. I have tried re...

  • Newbie
  • Hi, Recently the Spotify App on my Android phone has been really buggy. For some albums, or some search queries, the green spinner will appear indefinitely. It seems that anything that is NOT in t...
  • AeroZ
  • Composer
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

"Other apps" storage

PlanPremiumCountry EcuadorDeviceHuawei P10Operating SystemAndroid 8.0.0 My Question or IssueWhen i go into my spotify storage there is a download percentage, a cache one, and a "other apps" one that i dont know what it means and it is the percentage ...

  • Casual Listener
  • Plan Premium Country  Ecuador Device Huawei P10 Operating System Android 8.0.0   My Question or Issue When i go into my spotify storage there is a download percentage, a cache one...
  • 4800 Views
  • 0 replies
  • 29 likes
  • 4800 Views
  • 0 replies
  • 29 likes

Superuser Contribution H.A.T.E. the updated app (Nov 2018) LOATHE it in fact.

I really miss the Browse feature, which can currently only be found on the desktop app. I liked that feature and used it regularly. I realize the interface is streamlined, and it does look pretty decent, but the sheer loss of functionality is frankly...

  • Music Fan
  •   I really miss the Browse feature, which can currently only be found on the desktop app. I liked that feature and used it regularly. I realize the interface is streamlined, and it does look pr...
  • Jemi
  • Spotify Legend
  • 1735 Views
  • 4 replies
  • 3 likes
  • Android
    app update
    hate
    hate app update
    hate new app
    Update
  • 1735 Views
  • 4 replies
  • 3 likes

Loading of albums

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8 My Question or Issue I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but single songs.Thx for your supportF.Scherer

  • Newbie
  • Plan Premium Country  Austria Device Samsung Galaxy 8     My Question or Issue  I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but s...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

I can not make a folder on Android

Hi, I can make a folder of music on my computer but I cannot do it on Android!I'd like to a the same functionality on my Android as my Computer!PlanPremiumCountry United StatesDeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Can't ...

  • Casual Listener
  • Hi, I can make a folder of music on my computer but I cannot do it on Android! I'd like to a the same functionality on my Android as my Computer! Plan Premium Country  United States Device...
  • jsannn
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes