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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7086 Views

0 replies

7 likes

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  • 7 likes

My music keeps getting taken over

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroidMy Question or IssueWhen I play my music second in it plays a different song not on my list and it doesn't matter what song I play it keeps happening.

Casual Listener

Plan Premium Country USA Device Samsung Operating System Android My Question or Issue When I play my music second in it plays a different song not on my list and it doesn't matter what song ...

nettebundi

Casual Listener

766 Views

4 replies

0 likes

  • 766 Views
  • 4 replies
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Behind the lyrics

PlanPremiumCountry USDeviceHuawei g8Operating SystemEmui 4.0.2 and android 6.0.1 My Question or IssueI have been using spotify for a long time and I was using it free I had no problems everything was fine then the behind the lyrics update rolled out ...

Regular

Plan Premium Country  US Device Huawei g8 Operating System Emui 4.0.2 and android 6.0.1   My Question or Issue I have been using spotify for a long time and I was using it free I ...

369 Views

0 replies

0 likes

  • 369 Views
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Superuser Contribution Music stalling

PlanPremiumCountry UKDeviceLGOperating SystemAndroid My Question or Issue My music keeps stalling when it is playing. It happens when I have WIFI connection and when offline. Is there anyway to stop this?

Newbie

Plan Premium Country  UK Device LG Operating System Android   My Question or Issue  My music keeps stalling when it is playing. It happens when I have WIFI connection and whe...

Katerina

Spotify Legend

1139 Views

1 replies

0 likes

  • 1139 Views
  • 1 replies
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Sharing to Instagram Story Not Working

PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...

Newbie

Plan Premium Country  Costa Rica Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  I'm having trouble sharing the music I'm listening to Instag...

Fenity

Casual Listener

671 Views

3 replies

2 likes

  • 671 Views
  • 3 replies
  • 2 likes

Solved!! Filtering on mobile android device

Hello,I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone for some weird reason. When i try to scroll to the top ...

Casual Listener

Hello, I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone fo...

UmutAlbagurt

Newbie

1299 Views

4 replies

0 likes

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  • 4 replies
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Feature request: reset and allow for artist re-selection

I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead of just a once-time-thing for first-time-users? Similar top...

Newbie

  I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead ...

461 Views

0 replies

2 likes

  • 461 Views
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app crashes in LG5

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark) but It also happens whan that I do not use an app and it works in the background. I receive messages that ...

Newbie

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark)   but It also happens  whan that I d...

1207 Views

0 replies

0 likes

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Superuser Contribution Behind the lyrics

PlanPremiumCountry: England Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Behind the lyrics is turned on but for songs that other people have behind the lyrics I don't have it. I have reinstalled ...

Visitor

Plan Premium Country: England    Device  Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Behind the lyrics is...

Katerina

Spotify Legend

411 Views

1 replies

0 likes

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  • 1 replies
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Solved!! New update removed search inside a playlist?

PlanPremiumCountry IsraelDeviceOneplus 3TOperating SystemAndroid 8.0 My Question or Issue Cannot find search feature inside a playlist, was it removed? If so, this is kind of idiotic.... Please bring back :).

Casual Listener

  Plan Premium Country  Israel Device Oneplus 3T Operating System Android 8.0   My Question or Issue  Cannot find  search  feature inside a playlist, was it r...

xuckmylife

Regular

1521 Views

4 replies

0 likes

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Superuser Contribution Changes to Sorting/Filtering Playlist From Recent Update

PlanFamily Premium Country USA DeviceSamsung 9 Operating SystemAndroid Oreo My Question or IssueWhat was the logic for changing the sorting/filtering mechanism for playlists? Why fix something that isn't broken? The old mechanism worked just fine and...

Casual Listener

Plan Family Premium   Country  USA   Device Samsung 9   Operating System Android Oreo   My Question or Issue What was the logic for changing the sorting/fil...

Peter

Spotify Legend

1132 Views

5 replies

7 likes

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  • 5 replies
  • 7 likes

Superuser Contribution Spotify on Android headunit starts off with "no internet connection"

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists.This used to work fine, as in when i stopped my car, the headunit would go to sleep, and when i retu...

Casual Listener

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists. This used to work fine, as in when i stopped my...

Peter

Spotify Legend

1909 Views

5 replies

2 likes

  • 1909 Views
  • 5 replies
  • 2 likes

Superuser Contribution Song Downloaded icon not showing...

Device OnePlus 5 Operating System Android 8.1.0 My Question or Issue Earlier I was able to use the Downloaded song marker/icon as a kind of marker of songs already are in my playlist. However, now this marker/icon is gone everywhere else than in the ...

Composer

Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue Earlier I was able to use the Downloaded song marker/icon as a kind of marker of songs already are in my playli...

AlejaR

Moderator

7530 Views

19 replies

1 likes

album
downloaded
Icon
marker
songs
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Superuser Contribution Android app partially relaunches when peripherals are connected/disconnected

PlanPremiumCountry New ZealandDeviceVodafone Smart V8 (VFD 710)Operating SystemAndroid version: 7.1.1Android security patch level: 1 August 2018Baseband version: P840V70B01Kernel version: 3.18.31-perfBuild number: VFD-710_MRB04Variant build: NZ-Lock-...

Newbie

Plan Premium Country  New Zealand Device Vodafone Smart V8 (VFD 710) Operating System Android version: 7.1.1 Android security patch level: 1 August 2018 Baseband version: P840V70B0...

Peter

Spotify Legend

447 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stops playing after two songs

PlanPremiumCountry DenmarkDeviceSamsung Galaxy s7 and Samsung tab AOperating SystemAndroid 8.0.0 on S7 and Android 7.1.1 on tablet My Question or Issue Spotify automatically stops playing after two songs on both my devices for about a week now. Alrea...

Newbie

Plan Premium Country  Denmark Device Samsung Galaxy s7 and Samsung tab A Operating System Android 8.0.0 on S7 and Android 7.1.1 on tablet   My Question or Issue  Spotify auto...

Peter

Spotify Legend

404 Views

1 replies

0 likes

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Superuser Contribution Music ends and the next one does not come out

PremiumBrasil(Motorola G4 Plus)(Android 7.0)(Onkyo TX-NR686) In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music without problems but when it finishes and starts playing the next one ...

Casual Listener

Premium Brasil (Motorola G4 Plus) (Android 7.0) (Onkyo TX-NR686)  In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music with...

Katerina

Spotify Legend

681 Views

3 replies

0 likes

Onkyo
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Shared Speakers with Family Plan

I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app. I would like every family member to have access to their own music, and also allow multiple family members to use the Spotify Amazon app a...

Casual Listener

    I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app.  I would like every family member to have access to their own...

Joe

Community Legend

1377 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Unable to play a certain artist when I search on my playlist

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've been having this problem what seems like all year. When I search for a specific artist on my playlist, let's just say Drake, instead of playing the rest of ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8 Operating System Android   My Question or Issue I've been having this problem what seems like all year.  When I search for ...

Peter

Spotify Legend

362 Views

1 replies

1 likes

  • 362 Views
  • 1 replies
  • 1 likes

Spotify is stuck after Google clock integration

PlanFree/PremiumCountry IsraelDeviceXiaomi mi6Operating SystemAndroid 8/MIUI 10 My Question or Issue After playing Spotify using the Google alarm clock integration, when accessing directly to the application it's just showing spinners and fails to lo...

Newbie

Plan Free/Premium Country  Israel Device Xiaomi mi6 Operating System Android 8/MIUI 10   My Question or Issue  After playing Spotify using the Google alarm clock integration,...

1164 Views

0 replies

0 likes

Google Clock
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Superuser Contribution Spotify volume better on video tab

Just as the title says, my music volume is better when I'm on a tab with a video.What is the cause and the fix of it?Any help will be appreciated, thanks!

Newbie

Just as the title says, my music volume is better when I'm on a tab with a video. What is the cause and the fix of it? Any help will be appreciated, thanks!  

Peter

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pop up on logging in/ out

PlanPremiumCountry Devicegalaxy s6Operating Systemandroid My Question or IssueSince the latest update,every time i try to log in/out of the app i get the following popup message...."This app wont work properly unless you allow google play services re...

Roadie

Plan Premium Country   Device galaxy s6 Operating System android   My Question or Issue Since the latest update,every time i try to log in/out of the app i get the following popup...

unclesilas

Roadie

1925 Views

9 replies

0 likes

  • 1925 Views
  • 9 replies
  • 0 likes