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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry IsraelDeviceXiaomi mi6Operating SystemAndroid 8/MIUI 10 My Question or Issue After playing Spotify using the Google alarm clock integration, when accessing directly to the application it's just showing spinners and fails to lo...
Plan Free/Premium Country Israel Device Xiaomi mi6 Operating System Android 8/MIUI 10 My Question or Issue After playing Spotify using the Google alarm clock integration,...
1163 Views
0 replies
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Just as the title says, my music volume is better when I'm on a tab with a video.What is the cause and the fix of it?Any help will be appreciated, thanks!
Just as the title says, my music volume is better when I'm on a tab with a video. What is the cause and the fix of it? Any help will be appreciated, thanks!
Spotify Legend
371 Views
1 replies
0 likes
PlanPremiumCountry Devicegalaxy s6Operating Systemandroid My Question or IssueSince the latest update,every time i try to log in/out of the app i get the following popup message...."This app wont work properly unless you allow google play services re...
Plan Premium Country Device galaxy s6 Operating System android My Question or Issue Since the latest update,every time i try to log in/out of the app i get the following popup...
Roadie
1915 Views
9 replies
0 likes
I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the volume normalizer option is set to off. Is there a way...
I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the vol...
Spotify Legend
434 Views
1 replies
0 likes
PlanFreeCountry USADeviceLGL56VLOperating SystemAndroid 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists. I highly doubt it's my phone though as the songs are deleted from all my playlists i...
Plan Free Country USA Device LGL56VL Operating System Android 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists...
Spotify Legend
5640 Views
12 replies
0 likes
Plan: PremiumCountry: SwedenDevice: Samsung Edge s6Operating System: latest Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOWNLOADED through the app in China on my android phone?
Plan: Premium Country: Sweden Device: Samsung Edge s6 Operating System: latest Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOWN...
Spotify Legend
552 Views
1 replies
0 likes
PlanPremiumCountry IrelandDeviceSamsung galaxy A5Operating system ?My Question or Issue Hi ....i have been using premium for a year now and im getting **bleep** of because last week this started happening and it wont stop. Everytime i play a song . I...
Plan Premium Country Ireland Device Samsung galaxy A5 Operating system ? My Question or Issue Hi ....i have been using premium for a year now and im getting **bleep** of be...
Visitor
2887 Views
6 replies
0 likes
My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...
My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...
Moderator
19059 Views
6 replies
30 likes
RNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 10, Samsung Galaxy 9,)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
RNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 10, Samsung Galaxy 9, ) ...
Spotify Legend
3584 Views
3 replies
2 likes
PlanPremium CountryUS DeviceGoogle Pixel 2 Operating SystemAndroid 9 Pie My Question or IssueThe option to share to Instagram Stories is not available. I am able to share Instagram Direct and to other apps on my phone that support the feature.I have ...
Plan Premium Country US Device Google Pixel 2 Operating System Android 9 Pie My Question or Issue The option to share to Instagram Stories is not available. I...
Spotify Legend
816 Views
3 replies
0 likes
Hello, Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bothered me at all but not having it where it used to be is kinda annoyi...
Hello, Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bother...
Newbie
816 Views
1 replies
9 likes
2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and similar settings show they are unavailable. I have uninstalled and reinstal...
2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and...
Visitor
27132 Views
3 replies
0 likes
Hi,I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of the Spotify app, and my plan is Premium. If I start playi...
Hi, I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of...
Regular
1421 Views
8 replies
0 likes
So, I've just logged in to spotify to see my playlist filled with songs titled 'White Flag'. What is going on?!? I don't even like Dido's song that much and I've definitely not heard any of the other ones before. Is spotify trying to surrender to me ...
So, I've just logged in to spotify to see my playlist filled with songs titled 'White Flag'. What is going on?!? I don't even like Dido's song that much and I've definitely not heard any of the other...
Spotify Legend
388 Views
2 replies
0 likes
PlanPremiumCountry PortugalDeviceXIAOMI MI6Operating SystemMIUI 10 - Android 8.0.0 My Question or IssueI bought a VW Polo last month (December/2015, Lounge Version), and it connects through BT with my phone. The first thing it seemed strange is that ...
Plan Premium Country Portugal Device XIAOMI MI6 Operating System MIUI 10 - Android 8.0.0 My Question or Issue I bought a VW Polo last month (December/2015, Lounge Version)...
Spotify Legend
451 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceMotorola X4 (model XT1900-4)Operating SystemAndroid 8.0 My Question or IssueWhen my cellphone is connected via Bluetooth to any car, the songs goes to the next but titles stay frozen or sometimes they don't even appear o...
Plan Premium Country Mexico Device Motorola X4 (model XT1900-4) Operating System Android 8.0 My Question or Issue When my cellphone is connected via Bluetooth to any car, the songs g...
Spotify Legend
337 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automaticaly kicks in and starts playing. I do not want this to happen. There was no option wit...
Plan Premium Country UK Device Huawei P20 Pro Operating System Android Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automatic...
Spotify Legend
1113 Views
1 replies
0 likes
PlanFreeCountryUnited States of AmericaDeviceMoto G PlayOperating SystemAndroid 7.1.1My Question or Issue So I had the same issue before: even when Autoplay is disabled, random songs that I don't want to hear still play. Even when listening from an a...
Plan Free Country United States of America Device Moto G Play Operating System Android 7.1.1 My Question or Issue So I had the same issue before: even when Autoplay is disabled, random...
Casual Listener
23112 Views
50 replies
8 likes
PlanFree/PremiumCountry USADeviceSamsung Galaxy JSProOperating SystemAndroid My Question or IssueI can't listen to my playlists more than once on my phone. When it gets to the last song, it immediately starts playing your recommendations. I can't EVE...
Plan Free/Premium Country USA Device Samsung Galaxy JSPro Operating System Android My Question or Issue I can't listen to my playlists more than once on my phone. When it gets ...
Roadie
2250 Views
1 replies
0 likes
I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmark, then the plus sign that shows after I select that. Can...
I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmar...
872 Views
0 replies
0 likes
