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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195473 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195473 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537011 Views

78 replies

3 likes

  • 537011 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441700 Views

565 replies

37 likes

Account
Free
  • 441700 Views
  • 565 replies
  • 37 likes

Dont play this artist

PlanPremiumCountry: EstoniaDeviceLG G2Operating SystemAndroid I know it's available on the iOS phone but its coming to Android and PC?

Regular

Plan Premium Country: Estonia Device LG G2 Operating System Android   I know it's available on the iOS phone  but its coming to Android and PC?  

dinomight

Spotify Star

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

[Premium] Radio/Stations Thumbs Up/Down Button

PlanPremiumCountry USADeviceSamsung Galaxy 8 My Question or Issue Hi - I see in the "Discover" section of Spotify where the Heart and Block buttons are. There *were* at some point thumb buttons in the Radio/Station section to personalize a station. S...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8   My Question or Issue  Hi -   I see in the "Discover" section of Spotify where the Heart and Block buttons are. There ...

dinomight

Spotify Star

642 Views

1 replies

1 likes

  • 642 Views
  • 1 replies
  • 1 likes

EXO autoload

PlanPremiumCountry USADevicepixel 3 xlOperating Systemandroid My Question or IssueHas anyone ran into an issue where the Artist EXO would autoload onto spotify? It happens almost every time I leave my phone alone for any given time. I've reset my pho...

Casual Listener

  Plan Premium Country  USA Device pixel 3 xl Operating System android   My Question or Issue Has anyone ran into an issue where the Artist EXO would autoload onto spotify? ...

2haT

Casual Listener

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

App don't loading after factory reset of my smartphone

PlanPremiumCountry BelgiumDeviceLG G4Operating SystemAndroid 6.0 My Question or Issue Hello, after factory reset of my LG G4, i have reinstalled my apps with Play Store; with some other apps but not all, i have a problem of slowness; but with spotify...

Newbie

Plan Premium Country  Belgium Device LG G4 Operating System Android 6.0   My Question or Issue  Hello, after factory reset of my LG G4, i have reinstalled my apps with Play S...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

New phone won't sync local files from pc

PlanPremiumCountry DeviceSamsung Galaxy Note9Operating SystemAndroid 8.1.0 My Question or Issue Since a couple of days I have my new phone and I've been trying to sync it to my computer so that I can play all my local files on mobile, however, nothin...

Newbie

Plan Premium Country   Device Samsung Galaxy Note9 Operating System Android 8.1.0   My Question or Issue  Since a couple of days I have my new phone and I've been trying to s...

514 Views

0 replies

0 likes

Android 8.1.0
local files not syncing
Samsung Galaxy Note 9
  • 514 Views
  • 0 replies
  • 0 likes

[Android Wear] Offline mode for gym sports etc?

PlanPremium/ Premium FamilyCountryDenmarkDeviceSamsung Note 9 with Fossil Q Explorist (gen3 w. Android Wear 2.0) Operating SystemAndroid 8.1 My Question or IssueDownload music for offline mode, while I'm out running or in the gym. Has this become pos...

Casual Listener

Plan Premium/ Premium Family Country Denmark Device Samsung Note 9 with Fossil Q Explorist (gen3 w. Android Wear 2.0)  Operating System Android 8.1    My Question or Issu...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Login problems with android Spotify app

PlanPremiumCountryuk Device Htc one M8Operating System Android 6.0 Marshmallow My Question or Issue My phone crashed whilst Spotify was in offline mode, i now cannot login back in. it is telling me i need to be online to log back in but i cannot go o...

Casual Listener

Plan Premium Country uk  Device Htc one M8 Operating System Android 6.0 Marshmallow   My Question or Issue  My phone crashed whilst Spotify was in offline mode, i now cannot lo...

dinomight

Spotify Star

955 Views

5 replies

0 likes

  • 955 Views
  • 5 replies
  • 0 likes

Impossible to read a playlist when I'm offline

PlanPremiumCountryFrance DeviceXiaomi redmi note 5 Operating SystemAndroid 8.1.0 My Question or Issue Hello Spotify Community, Im ussing spotify premium since more than one year and I always experienced this problem.When I download a song by adding i...

Newbie

Plan Premium Country France   Device Xiaomi redmi note 5   Operating System Android 8.1.0   My Question or Issue   Hello Spotify Community,   Im ussing spotify...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Superuser Contribution Folders on Android

PlanFreeCountry United States & United KingdomDeviceSony Xperia Z1Operating SystemAndroid 5.1.1 My Question or Issue On desktop I have a whole folder structure for my library. In the past I am certain this structure was available on mobile as well bu...

Roadie

Plan Free Country  United States & United Kingdom Device Sony Xperia Z1 Operating System Android 5.1.1   My Question or Issue  On desktop I have a whole folder structure ...

edga

Roadie

2845 Views

6 replies

0 likes

  • 2845 Views
  • 6 replies
  • 0 likes

Cannot load friend's profiles

Whenever I search friendsf names, I can see their profile picture, but when I click to go to their page in the app, I just get stuck at loading. This is on a Pixel 2. The glitch has been there for several days. I've rebooted my phone, cleared the app...

Casual Listener

Whenever I search friendsf names, I can see their profile picture, but when I click to go to their page in the app, I just get stuck at loading. This is on a Pixel 2. The glitch has been there for se...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Videos Crash Spotify for PC

PlanPremiumCountryUSA DevicePCOperating SystemWindows 7 My Question or Issue Whenever I play a Spotify playlist with videos, if I skip the video the song will continue playing. The next song will keep playing too, so I have multiple songs playing at ...

Casual Listener

Plan Premium Country USA  Device PC Operating System Windows 7   My Question or Issue  Whenever I play a Spotify playlist with videos, if I skip the video the song will conti...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Downloaded albums randomly disappear

PlanPremiumCountry Czech RepublicDeviceHonor 10Operating SystemAndroid 9 My Question or Issue The last couple of weeks I have a problem with Offline albums. I downloaded all my albums. But after some time (usually less than 3 days) the albums look li...

Newbie

Plan Premium Country  Czech Republic Device Honor 10 Operating System Android 9   My Question or Issue   The last couple of weeks I have a problem with Offline albums. I dow...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Polish translation

Hi!Settings> device memory used >Free space is transladed as "Gratis" should be "Dostępna pamięć".Cheers.

Newbie

  Hi! Settings> device memory used > Free space is transladed as "Gratis" should be "Dostępna pamięć". Cheers.    

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Superuser Contribution problem with radio stations

Hello,i have a problem with radio stations and library...i follow a radio station and my choise dows not goes to radio bouquet but on list bouquet...I cant transfer it on radio library..plz fix it !!!

Visitor

  Hello, i have a problem with radio stations and library...i follow a radio station and my choise dows not goes to radio bouquet but on list bouquet...I cant transfer it on radio library..plz...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

I can't open the android app, error message "spotify stopped working"

PlanPremiumCountry BrazilDeviceSamsung Galaxy S8Operating SystemAndroid 8 My Question or IssueEverytime I try to open the Spotify app in my android device, the application stops itself and it won't open, It was happening since last week, but most of ...

Casual Listener

  Plan Premium Country  Brazil Device Samsung Galaxy S8 Operating System Android 8   My Question or Issue Everytime I try to open the Spotify app in my android device, ...

songassistant

Composer

1782 Views

7 replies

0 likes

  • 1782 Views
  • 7 replies
  • 0 likes

Listen Everywhere broken

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it, via Bluetooth, when the calls ends, Spotify starts...

Visitor

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it,...

user-removed

Not applicable

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Add to home screen issue - not free account

PlanPremium for familyCountry UK DeviceSamsung S7Operating SystemAndroid My Question or Issue When I try to add a link to certain playlist to my home screen, the link does not appear. Once such example is the playlist “Electro Workout’. When I click ...

Newbie

Plan Premium for family Country  UK   Device Samsung S7 Operating System Android   My Question or Issue   When I try to add a link to certain playlist to my home scree...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Profile from search result doesn't open even after reinstall

PlanFree Country USDeviceSamsung j7Operating SystemAndroid Nougat 7.1.1 My Question or Issue I search for "Amy Rogg" & when i choose the 2nd search result ("Amy F. Rogg"), it just hangs and hangs (see screenshot) Ive tried:force quitting appdeleting ...

Music Fan

  Plan Free   Country  US Device Samsung j7 Operating System Android Nougat 7.1.1   My Question or Issue   I search for "Amy Rogg" & when i choose the 2nd se...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Album Radio

PlanPremiumCountry U.S.A.DevicePixel 3 XLOperating SystemAndroid 9 When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected tracks do not begin playing from the start of the aong. The track will begin playing...

Casual Listener

Plan Premium Country  U.S.A. Device Pixel 3 XL Operating System Android 9   When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected track...

KronosZ617

Casual Listener

939 Views

4 replies

0 likes

  • 939 Views
  • 4 replies
  • 0 likes

Song stuck in queue

PlanPremiumCountryFranceDeviceOneplus OneOperating SystemAndroid 7 Hi,I've been having this issue recently where a song that I added to the queue about a week ago apparently got 'stuck' and will pop back into the queue sometimes when I start playing ...

Newbie

Plan Premium Country France Device Oneplus One Operating System Android 7   Hi, I've been having this issue recently where a song that I added to the queue about a week ago apparently ...

972 Views

0 replies

12 likes

  • 972 Views
  • 0 replies
  • 12 likes