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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118396 Views

27 replies

4 likes

  • 118396 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238580 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238580 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599489 Views

79 replies

3 likes

  • 599489 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492034 Views

581 replies

42 likes

Account
Free
  • 492034 Views
  • 581 replies
  • 42 likes

Shuffle After Searched for Songs

Plan: PremiumCountry: UK DeviceGalaxy S7Operating System :Android Oreo, My Question or Issue My issue is regarding the shuffle function not working. If im in my playlist and i proceed to "find/search" for all my linkin park songs within the playlist ...

Newbie

Plan: Premium Country: UK   Device Galaxy S7 Operating System :Android Oreo,    My Question or Issue  My issue is regarding the shuffle function not working. If ...

Amadán

Casual Listener

2765 Views

1 replies

0 likes

  • 2765 Views
  • 1 replies
  • 0 likes

Solved!! Cant disable waze banner pop up

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

Casual Listener

Plan Premium Country  Dominican Republic  Device Pixel 1 Operating System Android Pie 9   My Question or Issue  I don't have waze installed, i went to settings /social a...

Machiel_M

Roadie

11832 Views

3 replies

6 likes

  • 11832 Views
  • 3 replies
  • 6 likes

Import function doesn't show my sd card folder

PlanPremiumDeviceSamsung Galaxy J2Operating SystemAndroid My Question or IssueHi, I just got a new phone and was setting up my music, but when I go to the import function, my sd card folders don't show up. The app saves data in the card normally, I a...

Casual Listener

Plan Premium Device Samsung Galaxy J2 Operating System Android   My Question or Issue Hi, I just got a new phone and was setting up my music, but when I go to the import function, my sd ...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Music interruption

PlanPremiumCountry ItalyDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueAfter (less or more) 10 minutes of playing, music stops. I have to re-play the track from the beginning.

Casual Listener

Plan Premium Country  Italy Device Nokia 6.1 Operating System Android 9   My Question or Issue After (less or more) 10 minutes of playing, music stops. I have to re-play the track...

Noah

Community Legend

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes

Solved!! Profile Trouble

How come people's accounts load when I look them up? They just say it's loading but they never do.

Casual Listener

How come people's accounts load when I look them up? They just say it's loading but they never do.   

Brunelicia

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

how can you lunch a playlist in specific time everyday automatically

i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng any ideas ?? thank you

Newbie

i want this for my clinic , i want it to work without from anybody else  i just want it to play a playlist everyday in my workin hour  i will shut it dowen manually before leavng  &...

Brunelicia

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Cannot see all albums/artist on My Library

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

1131 Views

0 replies

8 likes

  • 1131 Views
  • 0 replies
  • 8 likes

"Your Library" redesign, where are my artists / albums??

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

Regular

Plan Premium Country Canada Device LG G6 Operating System Android Oreo   My Question or Issue  Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...

394 Views

0 replies

1 likes

  • 394 Views
  • 0 replies
  • 1 likes

Size of songs?

I have a question to ask more like a comparison. Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size? If you were to compare a same song or something.

Casual Listener

I have a question to ask more like a comparison.   Using spotify songs takes more storage than mp3? Or there is no difference between mp3 and spotify songs in the size?   If you were to...

Brunelicia

Community Legend

7749 Views

3 replies

0 likes

  • 7749 Views
  • 3 replies
  • 0 likes

Android app keeps crashing

PlanPremium student with HuluCountry USADeviceSamsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or IssueThe app keeps crashing. Itll play one song and just become unusable. Sometimes the app won't even load. Other times it just freezes where ...

Newbie

Plan Premium student with Hulu Country  USA Device Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue The app keeps crashing. Itll play one song and just beco...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Downloads from "Mix of the week"

Hello everybody,I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted from the phone memory, or will they stay in the phon...

Newbie

Hello everybody, I have marked my "mix of the week"-playlist for download. What happens on Monday with the old songs, when they disappear from the mix of the week? Will they be automatically deleted...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Spotify won't download over wifi if mobile data is set to wrong sim card

PlanPremiumCountryNetherlandsDeviceOnePlus 6T A6013Operating SystemOxygenOS 9.0.11 My Question or IssueWhen I try to download over wifi Spotify asks me to enable downloading over cellular. I discovered that telling my phone to use my UK sim card for ...

Newbie

Plan Premium Country Netherlands Device OnePlus 6T A6013 Operating System OxygenOS 9.0.11   My Question or Issue When I try to download over wifi Spotify asks me to enable downloading ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
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Possibilità di vedere tutte le canzoni con un tasto

PlanFree/PremiumCountry DeviceOne Plus 3tOperating SystemAndroid Oreo My Question or IssueSarebbe possibile aggiungere un tasto per permettere la visione di tutte le canzoni quando si cerca un artista/gruppo invece che aprire tutti gli album per cerc...

Newbie

Plan Free/Premium Country   Device One Plus 3t Operating System Android Oreo   My Question or Issue Sarebbe possibile aggiungere un tasto per permettere la visione di tutte le can...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Swipe down to search gone?

PlanPremiumCountry Hong KongDeviceAsusOperating SystemAndroid Pie My Question or Issue Swiping down to search songs is gone? I used to search by swiping down but it seems like it won't work now, it was such a nice feature, is there any way to enable ...

Newbie

  Plan Premium Country  Hong Kong Device Asus Operating System Android Pie   My Question or Issue  Swiping down to search songs is gone? I used to search by swiping dow...

295 Views

0 replies

1 likes

  • 295 Views
  • 0 replies
  • 1 likes

Single track repeat not working

PlanPremium Country GERDeviceSony Xperia XZ3Operating System Android 9 My Question or Issue The repeat button changes from repeat all to off. Thus single track repeat unavailable. Spotifys latest version. Tested in several playlists and other environ...

Newbie

Plan Premium  Country  GER Device Sony Xperia XZ3 Operating System  Android 9   My Question or Issue  The repeat button changes from repeat all to off.  Thus ...

423 Views

0 replies

1 likes

  • 423 Views
  • 0 replies
  • 1 likes

[Bug] Album 'Recently Played' broken/ disordered

PlanPremiumCountry UKDeviceOneplus 3TOperating SystemAndroid 9 My Question or Issue Hi,When I filter my 'recently played' albums, they come up in a completely random order which does not correspond to the order I listened in.I know my account is not ...

Casual Listener

Plan Premium Country  UK Device Oneplus 3T Operating System Android 9   My Question or Issue  Hi, When I filter my 'recently played' albums, they come up in a completely ran...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Emojis in Playlist description not displayed (Android)

PlanFree/PremiumCountry Germany DeviceHuawei P20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I put emojis in my playlist desricption and it's well displayed on my desktop Spotify Version (Windows 10), but the icons...

Roadie

Plan Free/Premium Country Germany   Device Huawei P20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I put emojis in my playlist desri...

Brunelicia

Community Legend

1870 Views

1 replies

0 likes

  • 1870 Views
  • 1 replies
  • 0 likes

App Crashes Immediately Upon Opening

PlanPremium - Family Country USA DeviceLG G6 Operating SystemAndroid My Question or IssueI am attempting to run Spotify version 8.4.91.861. However, immediately after the app opens, it crashes. I have attempted several re-installs at this point, each...

Newbie

Plan Premium - Family   Country  USA   Device LG G6   Operating System Android   My Question or Issue I am attempting to run Spotify version 8.4.91.861. However,...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Android app problems

PlanPremiumCountry CanadaDeviceSamsung S9Operating SystemAndroid 8.0.0 My Question or IssueMy playback is garbage Constantly stopping and starting songs while listening, even downloaded ones , takes forever to load any of the pages, (playlists, artis...

Newbie

Plan Premium Country  Canada Device Samsung S9 Operating System Android 8.0.0   My Question or Issue My playback is garbage  Constantly stopping and starting songs while lis...

Mantisentil

Community Legend

799 Views

1 replies

1 likes

  • 799 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline mode with Android Auto

PlanPremiumCountry USADevicePixel (Original)Operating SystemAndroid 9.0 My Question or Issue As of Android Auto's 11/29 update, I can no longer control Spotify through Android Auto (A.A.) in offline mode. If I initiate it on my phone, either before o...

Regular

Plan Premium Country  USA Device Pixel (Original) Operating System Android 9.0   My Question or Issue  As of Android Auto's 11/29 update, I can no longer control Spotify thro...

Peter

Spotify Legend

17282 Views

39 replies

36 likes

  • 17282 Views
  • 39 replies
  • 36 likes