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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110959 Views

26 replies

3 likes

  • 110959 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223400 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223400 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580439 Views

79 replies

3 likes

  • 580439 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477935 Views

577 replies

40 likes

Account
Free
  • 477935 Views
  • 577 replies
  • 40 likes

Spotify on Android Auto (Connected to car) sometimes glitches

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I have been using Spotify inside Android Auto for months, directly via the display of my phone (not connected to the car). Recently, I got a new car, a...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I have been using Spotify inside Android Auto for months, directl...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Waze banner with car mode

PlanFree/PremiumCountry USADevice Samsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have car mode turned on and waze integration turned off. Every time I go back to the main screens, I get asked to turn on waze integration. I don't...

Newbie

Plan Free/Premium Country  USA Device  Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have car mode turned on and waze integration turned off....

Ross93

Casual Listener

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes

Random songs on playlists

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating System My Question or Issue Just today when shuffling a playlist I made for one specific artist, it started playing songs that are not on any of my other playlists. My wife and I both use thi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System     My Question or Issue  Just today when shuffling a playlist I made for one specific artist, it...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
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Why is the android version different than the ios version?

My Question or Issue Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?Spoiler (Highlight to read)

Casual Listener

  My Question or Issue  Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?  

543 Views

0 replies

1 likes

  • 543 Views
  • 0 replies
  • 1 likes

Lock screen "don't play button" functionality

Hi Team, I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song again or the artist as clicking on the same button inside the ...

Newbie

Hi Team,  I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song agai...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

How to stop constant Waze banner

Plan - PremiumCountry - USADevice - Moto G5Operating System - Androd 8.1.0My Question or Issue:Everytime I open the app there is a banner to connect to Waze App. It happens if the app is open and I unlock my phone and opo back up the Spotify app. I h...

Newbie

Plan - Premium Country - USA Device - Moto G5 Operating System - Androd 8.1.0 My Question or Issue: Everytime I open the app there is a banner to connect to Waze App. It happens if the app ...

Dillybar

Newbie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

spotify plays the wrong version of a song but only on phone

PlanPremiumCountryPoland Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays the one from compilation The Singles. This issue does not appear on desk...

Casual Listener

  Plan Premium Country Poland  Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

a

a

Casual Listener

a

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
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Data saver not turing off.

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab .Jason My Question or Issue

Newbie

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab . Jason   My Question or Issue  

440 Views

0 replies

1 likes

  • 440 Views
  • 0 replies
  • 1 likes

Title displayed by the car radio

PlanPremiumCountryGermanyDeviceOnePlus 6TOperating SystemAndroid 9 (Oxygen OS 9.0.1)My Question or IssueI mostly use Spotify in the car. My car radio has no support for Android Car. My device is connected to Bluetooth as a media device. Listening to ...

Newbie

Plan Premium Country Germany Device OnePlus 6T Operating System Android 9 (Oxygen OS 9.0.1) My Question or Issue I mostly use Spotify in the car. My car radio has no support for Android Car....

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

My friends profiles wont load

Ireland Samsung j5My Question or IssueI am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried the spotify:(user): and nothing is working

Newbie

Ireland  Samsung j5 My Question or Issue I am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried t...

352 Views

0 replies

0 likes

  • 352 Views
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  • 0 likes

Solved!! Updated Spotify on 2019.01.13 play/pause, next, prev buttons don't work

PlanPremiumCountry Lithuania Device(https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html)Operating System(Android 8.0) My Question or Issue I've updated Spotify on 2019.01.13 on my cars andro...

Casual Listener

Plan Premium Country  Lithuania  Device (https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html) Operating System (Android 8....

Dyadic

Casual Listener

2326 Views

2 replies

0 likes

Android Headunit
media keys
  • 2326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily Mix not accessible

PlanFreeCountryUnited States DeviceLG V20Operating SystemAndroid Oreo My Question or IssueI can not access my daily mixes. The only daily mix I can access is availible in shuffle mode only. According to the app I have a total of 6 daily mixes but whe...

Newbie

Plan Free Country United States   Device LG V20 Operating System Android Oreo   My Question or Issue I can not access my daily mixes. The only daily mix I can access is avai...

Peter

Spotify Legend

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

"Recently played albums" doesn't match "Recently played"

PlanPremiumCountryNetherlandsDeviceOnePlus 6 (stock rom)Operating SystemAndroid 9 My Question or IssueWhen playing albums I have saved, they show up in "recently played" as expected. However, the order of the albums in "Albums", sorted by "Recently p...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6 (stock rom) Operating System Android 9   My Question or Issue When playing albums I have saved, they show up in "recently played" as e...

261 Views

0 replies

0 likes

  • 261 Views
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Problem with connected devices

PlanPremiumCountry Israel DeviceSamsung Galaxy 7My Question or Issue My Spotify says I can connect to a web player while I don't have any web player open. I've disconnected all of the devices from settings menu. Today I notice that on the app, under ...

Newbie

Plan Premium Country  Israel  Device Samsung Galaxy 7 My Question or Issue  My Spotify says I can connect to a web player while I don't have any web player open.  I've dis...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
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Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

Newbie

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...

694 Views

0 replies

0 likes

Offline Access
Podcasts error
  • 694 Views
  • 0 replies
  • 0 likes

Cannot play Daily mix in mobile phone Android

PlanFreeCountry ThailandDeviceSony Xperia XZ2Operating SystemAndroid Version9 My Question or Issue I can play the daily mix in Window page normally (have 5 daily mix)But I cannot play it on my phone.Actually when I searched "Daily Mix" It's appear as...

Newbie

  Plan Free Country  Thailand Device Sony Xperia XZ2 Operating System Android Version9     My Question or Issue  I can play the daily mix in Window page normally ...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Two Tablets, Spotify Free only works in one of them

PlanFreeCountry PortugalDeviceAlcatel 8068Operating SystemAndroid 8.1.0 My Question or IssueMy tablets are both 7´´ and the Lenovo one plays Spotify free normal, no shuffle play, I get to choose whatever I want to listen to.But my Alcatel 8068 is rec...

Newbie

  Plan Free Country  Portugal Device Alcatel 8068 Operating System Android 8.1.0   My Question or Issue My tablets are both 7´´ and the Lenovo one plays Spotify free normal,...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Can't log in Offline

First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. I'm out of the US country and no wifi where I'm at. And I'm on th...

Music Fan

   First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. ...

Happyaudio77

Music Fan

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

ISSUE: Song is started to play from the beginning.

PlanPremium CountryEstonia Device(Honor Operating System(Android 7.0) My Question or Issue:Hello Spotify! After the last update, I have started to expirience one issue:1. Open any album.2. Start playback of any song.3. Tap on song title. Result:Album...

Regular

Plan Premium   Country Estonia   Device (Honor 😎 Operating System (Android 7.0)   My Question or Issue: Hello Spotify! After the last update, I have started to expirience ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes