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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110964 Views

26 replies

3 likes

  • 110964 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223411 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223411 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580460 Views

79 replies

3 likes

  • 580460 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477947 Views

577 replies

40 likes

Account
Free
  • 477947 Views
  • 577 replies
  • 40 likes

Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1963 Views

1 replies

2 likes

Other
  • 1963 Views
  • 1 replies
  • 2 likes

[Android] Encoded URI components appear in offline search results error messages

Description: Encoded URI components appear in offline search results error messages Device: Pixel 2 XLAndroid Version: 9App Version: 8.4.91.861 Actual Result: Encoded URI components appear in offline search results error messages Expected Result: Any...

Newbie

Description: Encoded URI components appear in offline search results error messages   Device: Pixel 2 XL Android Version: 9 App Version: 8.4.91.861   Actual Result: Encoded URI compon...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Data Saver keeps turning on

PlanFree Country UKDeviceSony Xperia Z5Operating SystemAndroid 7.1.1 Nougat My Question or Issue I share 100GB of mobile data with my older brother, which is more than enough for me to listen to approximately 256kb music online. My problem is that 'D...

Newbie

  Plan Free  Country  UK Device Sony Xperia Z5 Operating System Android 7.1.1 Nougat   My Question or Issue  I share 100GB of mobile data with my older brother, wh...

sahassaurabh

Casual Listener

5296 Views

7 replies

2 likes

  • 5296 Views
  • 7 replies
  • 2 likes

Samsung Galaxy watch 46mm

I cannot find Spotify app in Samsung galaxy app  Related to my watch   

Newbie

I cannot find Spotify app in Samsung galaxy app  Related to my watch     

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

[Android] Play problem

PlanPremiumCountrySouth KoreaDeviceLg V40Operating SystemAndroid Oreo(8.1.0) My Question or Issue When I play a few music, music started some part. In PC is Okay, but when I use Android app it happened. My app version is 8.4.91.861 I attach with my p...

Newbie

Plan Premium Country South Korea Device Lg V40 Operating System Android Oreo(8.1.0)   My Question or Issue  When I play a few music, music started some part.    In PC ...

judgement_364

Regular

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Solved!! playlist radio function gone?

PlanPremiumCountrythe Netherlands DeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue The function to play radio based on my own playlists has gone. Why? The function thumbs up/down when playing spotify radio based on a single track is...

Casual Listener

  Plan Premium Country the Netherlands  Device Samsung Galaxy 9 Operating System Android   My Question or Issue  The function to play radio based on my own playlists ha...

iamnaz

Casual Listener

1427 Views

2 replies

20 likes

  • 1427 Views
  • 2 replies
  • 20 likes

Share Button Not Working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or Issue Everytime I click the share button, the song restarts.

Newbie

Plan Premium Country  United States Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue  Everytime I click the share button, the song restarts.

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Galaxy Watch app

PlanPremiumCountry AustraliaDeviceGalaxy S7Operating System My Question or Issue When I open the Spotify app on my watch to use as remote, it opens the phone app but after around a minute trying to connect it says "unable to Start spotify, connect to...

Newbie

Plan Premium Country  Australia Device Galaxy S7 Operating System     My Question or Issue  When I open the Spotify app on my watch to use as remote, it opens the phone ...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

My Spotify Android Apps Bugs

PlanFamily PremiumCountry IndonesiaDeviceGoogle Pixel 2 XLOperating SystemAdroid Pie My Question or Issue I use the Spotify Android application and registered as a premium family. but after the last few updates my spotify application has a problem. n...

Newbie

Plan Family Premium Country  Indonesia Device Google Pixel 2 XL Operating System Adroid Pie   My Question or Issue  I use the Spotify Android application and registered as a ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

[Android] Spotify says "No connection" even though there is a Wi-Fi connection

Hello everyone,I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/router. The funny thing is my friend can play songs on...

Newbie

Hello everyone, I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/r...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Continuous notifications on Sony Smartwatch 3

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't want this watch to have anything to do with Spotif...

Newbie

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Changes to Filter on Playlists

Very disappointing change in latest update. Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu. However, this does not function as a filter. If I 'find' a term and shuffle, it simpl...

Gig Goer

Very disappointing change in latest update.   Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu.   However, this do...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Spotify will only let me listen to first 10 seconds

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine PlanPremiumCountry UkDevice Huawei p20 proOperating SystemA...

Newbie

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine   ...

Nico

Community Legend

4031 Views

1 replies

1 likes

  • 4031 Views
  • 1 replies
  • 1 likes

Androids language

PlanPremiumCountryIsraelDevice(Galaxy 7)My Question or Issue My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my music is in English but in recent update the spotifiy interface changed to...

Casual Listener

Plan Premium Country Israel Device (Galaxy 7) My Question or Issue  My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my musi...

Brunelicia

Community Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

How to Play my local music files that are stored on my Android device

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. What do I do if I don't have a computer. All my musi...

Newbie

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. W...

AeroZ

Composer

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

App constantly logging out

PlanFree/PremiumCountry UAE DeviceHuawei P8Operating SystemAndroid 7.0 My Question or IssueHello,Up until the last update I had no issues, but ever since then I need to log in every time I open the app. I don't have a Facebook account, so have to ent...

Casual Listener

Plan Free/Premium Country  UAE  Device Huawei P8 Operating System Android 7.0   My Question or Issue Hello, Up until the last update I had no issues, but ever since then I...

Brunelicia

Community Legend

1017 Views

3 replies

0 likes

  • 1017 Views
  • 3 replies
  • 0 likes

Android Wear message: Open Spotify on your Device, it will be displayed here

Hi,i have a Fossil Q Explorist Smartwatch and a problem with the spotify app on it: When i open Spotify on my Smartwatch (bluetooth connection to my phone exists) i can choose one of my last Playlists (= sync is possible). Bit when i tap on it, i get...

Casual Listener

  Hi, i have a Fossil Q Explorist Smartwatch and a problem with the spotify app on it: When i open Spotify on my Smartwatch (bluetooth connection to my phone exists) i can choose one of my las...

Dinia

Casual Listener

587 Views

1 replies

2 likes

  • 587 Views
  • 1 replies
  • 2 likes

Disable current song notification on mobile when I use spotify pc

When I use the PC, each song change I receive a notification on my phone, and this is very annoying. Can I disable it ?

Casual Listener

When I use the PC, each song change I receive a notification on my phone, and this is very annoying.   Can I disable it ?

rcda77

Casual Listener

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

[Radio, Premium] Missing some radio functionality

PlanPremiumCountryNetherlandsDeviceLG G6, Galaxy S7, ThinkpadOperating SystemAndroid 8 / Android 8 / Windows 10 My Question or IssueI used to listen to artist radio and song/track radio a lot. The last few weeks, i realized that some of the radiofunc...

Regular

Plan Premium Country Netherlands Device LG G6, Galaxy S7, Thinkpad Operating System Android 8 / Android 8 / Windows 10   My Question or Issue I used to listen to artist radio and son...

RudyE

Newbie

832 Views

2 replies

3 likes

Radio
  • 832 Views
  • 2 replies
  • 3 likes

'go online to connect with Spotify'

PlanPremiumCountry Currently in Colombia DeviceHuawei Operating SystemAndroid My Question or Issue I'm a happy user of Spotify premium for a couple of years. However, since 2 wools I can not open the app on my phone (Android). My account is connected...

Newbie

Plan Premium Country  Currently in Colombia  Device Huawei  Operating System Android    My Question or Issue  I'm a happy user of Spotify premium for a couple ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes