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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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App closing down when creating Libary

PlanPremiumCountry EnglandDeviceSamsung Galaxy 9 My Question or IssueI've used Spotify before and overall I loved it but now I've come back and decided to have a new account so now I'm saving albums to my library. But every time I hold down on and al...

Casual Listener

Plan Premium Country  England Device Samsung Galaxy 9   My Question or Issue I've used Spotify before and overall I loved it but now I've come back and decided to have a new account...

272 Views

0 replies

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I have to open the spotify app to start music after just pausing mid-song.

I have a Moto C Plus running Android 7.0. Ive also got premium.And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itself if i then pause the song it'll act like I turned o...

Newbie

I have a Moto C Plus running Android 7.0. Ive also got premium. And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itse...

400 Views

0 replies

0 likes

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Seeing discography

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountry Brazil Device(Samsung Galaxy 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyo...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help.  Plan Premium Country  Brazil  Device (Samsung Galaxy 7) O...

PGe-Spot

Casual Listener

699 Views

2 replies

2 likes

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Android TV app play button remote not working to resume

I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked and was a Nice feature. And if i am playing music on my So...

Newbie

I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist.  This has always worked ...

520 Views

0 replies

0 likes

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Problems with my downloads

PlanPremiumCountry GuatemalaDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid Oreo My Question or Issue When I first paid for Spotify Premium, I downloaded all of my songs into an SD Card. This week, everytime I opened Spotify, my downloaded songs...

Newbie

Plan Premium Country  Guatemala Device Samsung Galaxy J7 Prime Operating System Android Oreo   My Question or Issue  When I first paid for Spotify Premium, I downloaded ...

dgs2-q_s9hk3h

Newbie

319 Views

1 replies

0 likes

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There's no search bar in my playlist and the option to sort my songs

PlanPremiumCountry BrazilDeviceMoto X4Operating SystemAndroid Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist disappeared. Before I could just scroll up and I'd find the option to search for a song a...

Newbie

Plan Premium Country  Brazil Device Moto X4 Operating System Android Pie   My Question or Issue   Suddenly the search bar in my playlist and the option to sort my playlist&n...

336 Views

0 replies

0 likes

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How do I delete my hackers horrible taste in music?

My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not all...IT WILL NOT GO AWAY!! Please tell me there is...

Newbie

My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not ...

Jose_M

Spotify Star

816 Views

1 replies

1 likes

delete music
Different Language
Discovery Weekly
genre preferences
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No option to turn off shuffle play on Android player.

PlanFreeCountry USDeviceSamsung galaxy S8Operating SystemAndroid Oreo My Question or IssueWhile I am playing songs on my spotify android if I play any playlist like daily mix 1, all the songs are automatically played in shuffle but I cannot find the ...

Visitor

Plan Free Country  US Device Samsung galaxy S8 Operating System Android Oreo   My Question or Issue While I am playing songs on my spotify android if I play any playlist like...

user-removed

Not applicable

3332 Views

2 replies

0 likes

Shuffle play hutton free
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Horrible layout ROLLED BACK? (It seems to be)

PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) My Question or IssueThe Android app on my device is still at 8.4.89.515. HOWEVER, the major problems that appeared over the last few days (horizontal scrolling, missing...

Music Fan

Plan Premium Country USA  Device Sony Xperia XZ Premium Operating System Android 9 (Pie)   My Question or Issue The Android app on my device is still at 8.4.89.515.   HOWEV...

417 Views

0 replies

1 likes

complaint update
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Repeat keeps turning off

Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/PremiumCountry device iPhone 7 (iOS 12.0.1 My Question or Issue

Casual Listener

Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem!   Free/Premium...

645 Views

0 replies

0 likes

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Download error

PlanPremiumCountry NetherlandsDeviceMotorola Moto G5Operating SystemAndroid 8.1 My Question or Issue"Downloading has stopped because there is no space on the device."I've always had hundreds of songs downloaded on my device.I've used the application ...

Casual Listener

Plan Premium Country  Netherlands Device Motorola Moto G5 Operating System Android 8.1   My Question or Issue "Downloading has stopped because there is no space on the device." I...

449 Views

0 replies

1 likes

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How do I continue my queue on my phone?

PlanFreeCountry LatviaDeviceSamsung Galaxy J5(2016)Operating SystemAndroid Oreo, Windows 10 My Question or Issue I'm new to Spotify. I made a queue on my computer and thought I could switch seamlessly between devices to listen to it. However, when I ...

Visitor

Plan Free Country  Latvia Device Samsung Galaxy J5(2016) Operating System Android Oreo, Windows 10   My Question or Issue  I'm new to Spotify. I made a queue on my compu...

365 Views

0 replies

0 likes

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Search not working in Android app

PlanPremium (Family)CountryUnited KingdomDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0App version8.4.89.515 My Question or Issue When I try to look for music using the Search option, I get the message: Sorry, something went wrong. That didn't ...

Newbie

Plan Premium (Family) Country United Kingdom Device Samsung Galaxy S7 Operating System Android 8.0.0 App version 8.4.89.515    My Question or Issue  When I try to look for ...

599 Views

0 replies

0 likes

Android
Search
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Albums With Unrelated Songs from Other Artists

PlanFree Australia Xperia XZ Premium Operating SystemAndroid My Question or IssueMost albums have a couple of unrelated songs added in. For example, I like a bit of Elder Scrolls music on while I read, but the album contains some random pop songs, or...

Newbie

Plan Free  Australia  Xperia XZ Premium  Operating System Android   My Question or Issue Most albums have a couple of unrelated songs added in. For example, I like a bit o...

539 Views

0 replies

0 likes

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Layout update gets even WORSE (version 8.4.89.515)

PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8.4.88.150. Well, I just received and installed the newest update (8.4.89.515). I...

Music Fan

Plan Premium Country USA  Device Sony Xperia XZ Premium Operating System Android 9 (Pie)   I previously posted on the awful changes that occurred with Android app update version 8....

amukhachou

Newbie

870 Views

1 replies

3 likes

complaint
Update
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Can't share to Instagram Stories

PlanPremiumCountryBrazil DeviceXioami Mi A1Operating SystemAndroid Pie Since this feature has been released I could never find this option when I try to share to Instagram Stories. When I click Share>More, all I can see related to Instagram is Direct...

Casual Listener

  Plan Premium Country Brazil  Device Xioami Mi A1 Operating System Android Pie   Since this feature has been released I could never find this option when I try to share to I...

419 Views

0 replies

0 likes

Instagram Stories
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Solved!! Open source licenses not available in Android app.

PlanPremiumCountry GermanyDeviceMi A2 liteOperating SystemAndroid 9 (API Level 28)Build 8.4.88.150My Question or Issue When I open "Third party licenses" within the app settings, I get an empty page stating: "Licenses are not included in this build, ...

Casual Listener

Plan Premium Country  Germany Device Mi A2 lite Operating System Android 9 (API Level 28) Build    8.4.88.150 My Question or Issue  When I open "Third party licenses" ...

ntpq

Casual Listener

1092 Views

2 replies

0 likes

FOSS
legal
license
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save on sd card

PlanFree/PremiumCountry DeviceHuawei p8lite 2017Operating SystemANdroid I set my default storage on mysdcard(android setings)And now i cant set offline download on my ùsd carrd

Newbie

Plan Free/Premium Country   Device Huawei p8lite 2017 Operating System ANdroid   I set my default storage on mysdcard(android setings) And now i cant set offline download on my ...

302 Views

0 replies

0 likes

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