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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118402 Views

27 replies

4 likes

  • 118402 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238592 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238592 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599510 Views

79 replies

3 likes

  • 599510 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492043 Views

581 replies

42 likes

Account
Free
  • 492043 Views
  • 581 replies
  • 42 likes

Grey Songs on my phone

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it.So I downloaded some songs from the web back when I didnt have premium. I have the songs on my computer and it plays but when I use it on my phone th...

Newbie

Hello Friends and Spotify Family So I had this problem last time and I don't remember how I fixed it. So I downloaded some songs from the web back when I didnt have premium. I have the songs on my c...

songassistant

Composer

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify is constantly deleting my downloads

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Visitor

Spotify is regularly (few times a month) deleting my downloaded albums. Today, it happened again, but when I want to download them, it also saves them to my songs. Any suggestions?

Noah

Community Legend

424 Views

1 replies

1 likes

  • 424 Views
  • 1 replies
  • 1 likes

"Songs" tab not visible on Android 8.4.91.861

PlanPremiumCountryPoland DeviceAlcatel PIXI 4 7''Operating SystemAndroid My Question or Issue I am having issue with browsing My Library. I am using:1. Alcatel 7'' tablet with Android and Spotify version 8.4.91.8612. Xiaomi Mi A1 phone with Android a...

Casual Listener

Plan Premium Country Poland   Device Alcatel PIXI 4 7'' Operating System Android   My Question or Issue  I am having issue with browsing My Library. I am using: 1. Alcatel ...

Tarkis

Casual Listener

1697 Views

5 replies

2 likes

  • 1697 Views
  • 5 replies
  • 2 likes

Can't share to Instagram

PlanPremiumCountry DeviceGalaxy S9+ My Question or Issue Can't share my music to instagram, both accounts are linked to the same facebook. This is hapening since my previous phone, the J7 Pro. Please help, I just changed my phone just to flex my good...

Visitor

  Plan Premium Country   Device Galaxy S9+   My Question or Issue  Can't share my music to instagram, both accounts are linked to the same facebook. This is hapening sinc...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Music stop when msg notifications pop up

I have Spotify on my huawei p20 android and every time I receive a msg or some notifications (but not all notifications, as for Facebook and Instagram) the music stop and I have to press play to listen the music again and again... I've tried to reins...

Newbie

I have Spotify on my huawei p20 android and every time I receive a msg or some notifications (but not all notifications, as for Facebook and Instagram) the music stop and I have to press play to list...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

App automatically logs off while I'm listening

Spotify is logging off like every 10-15 minutes, even when I'm using it and listening to music, it's super annoying. Sometimes app stops working, and while trying to log me off, it just crashes. PlanPremiumCountry Lithuania DeviceHuawei mate pro 20Op...

Newbie

Spotify is logging off like every 10-15 minutes, even when I'm using it and listening to music, it's super annoying.  Sometimes app stops working, and while trying to log me off, it just crashes...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

How to use Mobile & Desktop...

PlanPremiumCountryUSA DeviceGoogle Pixel XL 2 - HP LaptopOperating SystemAndroid 9 - Windows 10My Question or IssueI like to use my phone to listen to podcasts on my commute. I also like to use my laptop to listen to music while at work during the da...

Regular

Plan Premium Country USA  Device Google Pixel XL 2 - HP Laptop Operating System Android 9 - Windows 10 My Question or Issue I like to use my phone to listen to podcasts on my commute.&n...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Shuffle play on version 29 Jan 2019 with Premium

PlanPremiumCountryFinlandDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueSince updating to the latest version of the Spotify app on Android, I cannot change/remove the Shuffle play function; nothing happens when I press the selectio...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy 7 Operating System Android   My Question or Issue Since updating to the latest version of the Spotify app on Android, I cannot change...

Helka70

Casual Listener

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Spotify app seems to crash when music plays over bluetooth

PlanPremium FamilyCountry GermanyDeviceNokia 7.1Operating SystemAndroid 9 Hi,when I use the Spotify android app in my car with a bluetooth connection I get the following error. The App is still working and when I press warten/wait the app is working ...

Newbie

Plan Premium Family Country  Germany Device Nokia 7.1 Operating System Android 9   Hi, when I use the Spotify android app in my car with a bluetooth connection I get the following...

360 Views

0 replies

1 likes

  • 360 Views
  • 0 replies
  • 1 likes

Notification issue

Plan PremiumCountry UKDeviceGalaxy A5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All my notification settings are set to "on" but I'm not receiving a notification (Email or within the app) when an artist I'm following...

Casual Listener

Plan  Premium Country  UK Device Galaxy A5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   All my notification settings are s...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Spotify Bluetooth controls and Metadata JVC Car Stereo

PlanPremiumCountry CanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Pie 9.0 My Question or Issue Hi there, so I would like to report a bug in the newest update to the Google Play store app, essentially the problem is as follows: Yesterday I was a...

Regular

Plan Premium Country  Canada Device Google Pixel 2 XL Operating System Android Pie 9.0   My Question or Issue  Hi there, so I would like to report a bug in the newest update ...

mgc24747

Newbie

11351 Views

16 replies

12 likes

bluetooth
Bug Playlist
car audio
  • 11351 Views
  • 16 replies
  • 12 likes

Favorited Songs/Albums on PC won't sync to Android

PlanFreeCountryUnited StatesDevicesAndroid S7, PC LaptopOperating SystemWindows 10 My Question or IssueHello there, I'm having an issue here. Whenever I favorite an entire album on my PC, it simply won't show up on my Android. However, when I individ...

Newbie

Plan Free Country United States Devices Android S7, PC Laptop Operating System Windows 10   My Question or Issue Hello there, I'm having an issue here. Whenever I favorite an entire al...

536 Views

0 replies

0 likes

PC
S7
  • 536 Views
  • 0 replies
  • 0 likes

Android pie on s9+ and spotify

PlanPremiumCountryNetherlandOperating System(Android pie on s9plus) My Question or Issue After restart of the phone. Spotify deletes all downloaded music and downloads it again to the phone memory. I have to turn of wifi. Change it back to memory car...

Newbie

Plan Premium Country Netherland Operating System (Android pie on s9plus)   My Question or Issue  After restart of the phone. Spotify deletes all downloaded music and downloads it ag...

DDDann

Newbie

1141 Views

2 replies

7 likes

  • 1141 Views
  • 2 replies
  • 7 likes

Spotfiy not playing songs

PlanPremiumCountry ISRDeviceAndroid Moto Z2 play My Question or Issue Dear Community, recently my spotify app has become completly useless. at first, it stopped showing album pictures, then, it completly stopped playing any kind of music (except down...

Newbie

Plan Premium Country  ISR Device Android Moto Z2 play   My Question or Issue  Dear Community, recently my spotify app has become completly useless. at first, it stopped showing...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify will only play one song from an artist

PlanPremium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I want to play songs from an artist on Spotify on my phone, it will only play one of the songs on repeat, and when I go to quoue only the playing song is showing...

Newbie

  Plan Premium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I want to play songs from an artist on Spotify on my phone, it wil...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

How to delete a downloaded song without deleting it from Library

Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's possible? I see that clicking on "remove" in the song's option, the ...

Casual Listener

   Hi, I wanted help to know how can I delete a single downloaded song from my device's memory (for offline use) without deleting that song from "My Library". How can I do this if it's pos...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Spotify changes songs by itself

PlanPremium (until 10th Feb)Country GermanyDeviceSamsung S9+Operating SystemAndroid My Question or Issue When listening music via Android Auto, Spotify changes music automatically to whatever it wants. For example when I was listening to my library s...

Visitor

Plan Premium (until 10th Feb) Country  Germany Device Samsung S9+ Operating System Android   My Question or Issue  When listening music via Android Auto, Spotify changes musi...

671 Views

0 replies

0 likes

  • 671 Views
  • 0 replies
  • 0 likes

Albums from artists appearing in random order in my saved albums

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear in alphabetical order with the first album I see be...

Newbie

So it used to be like this. When I go to albums I've saved the albums from the same artist would appear in alphabetical order. For example I've saved all of the beatles' albums and they would appear ...

457 Views

0 replies

3 likes

  • 457 Views
  • 0 replies
  • 3 likes

p20pro: Music starts again after headphones are unplugged

Hey guys, I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already...After I enter a library or something I usually unplug my headphone...

Newbie

Hey guys,   I'm seeking for advice for some strange behaviour of spotify in combination with my Huawei p20pro and Android 9, which lead to some rather uncomfortable situations already... ...

402 Views

0 replies

0 likes

Android
huawei
  • 402 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Weird app crashing when trying to press options button for song

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of times' happens every time PlanPremiumCountry Romani...

Casual Listener

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of ...

KD5TGA

Casual Listener

7368 Views

7 replies

3 likes

  • 7368 Views
  • 7 replies
  • 3 likes