Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
49019 Views
66 replies
25 likes

49019 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880849 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880849 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27012 Views
4 replies
0 likes

27012 Views
4 replies
0 likes

Android TV and wifi speaker

PlanPremium My Question or Issue I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver.If I buy a wifi speaker for a different room, can Spotify then play music through all...

dep2
Newbie
Plan Premium My Question or Issue I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver. If I b...
2018-12-18 6:17:44 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

download to SD card bug, not working, broken

PlanPremiumCountry USADeviceSamsung Galaxy 9 PlusOperating SystemAndroid My Question or Issue This is a known issue as I have read many similar threads reported by users struggling with the same problem. I set the download location to SD card and inv...

deathnote
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 9 Plus Operating System Android My Question or Issue This is a known issue as I have read many similar threads reported by ...
2018-12-15 7:41:11 PM
2018-12-18 6:08:12 PM
silvergenji
Newbie
544 Views
2 replies
0 likes

544 Views
2 replies
0 likes

Fiio X5 3gen always logged out in offline modus

PremiumSwitzerland DeviceFiio X5 3gen(Android) My Question or IssueI installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bought for it. Then I put in the menu the "offline modus" and turned off the Fiio ...

kk8132
Newbie
Premium Switzerland Device Fiio X5 3gen (Android) My Question or Issue I installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bou...
2018-12-18 5:36:15 PM
493 Views
0 replies
2 likes

493 Views
0 replies
2 likes

2018 Wrapped not working

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and nothing seems to work. PlanFreeCountry United States...

MaybenotSeth
Newbie
After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and n...
2018-12-17 7:45:30 AM
2018-12-18 4:18:55 PM
kyotobynight
Newbie
7849 Views
4 replies
38 likes

7849 Views
4 replies
38 likes

Superuser Contribution Pop up on logging in/ out

PlanPremiumCountry Devicegalaxy s6Operating Systemandroid My Question or IssueSince the latest update,every time i try to log in/out of the app i get the following popup message...."This app wont work properly unless you allow google play services re...

unclesilas
Roadie
Plan Premium Country Device galaxy s6 Operating System android My Question or Issue Since the latest update,every time i try to log in/out of the app i get the following popup...
2018-12-08 10:35:26 PM
2018-12-18 3:36:55 PM
unclesilas
Roadie
1473 Views
9 replies
0 likes

1473 Views
9 replies
0 likes

Player changed

PlanPremiumCountryArgentinaDeviceMoto G5Operating SystemAndroid NougatMy Question or IssueI had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Premium plan, and the player changed to the old one, is there any way to ...

le0
Casual Listener
Plan Premium Country Argentina Device Moto G5 Operating System Android Nougat My Question or Issue I had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Prem...
2018-12-18 2:46:54 AM
2018-12-18 2:53:14 PM
le0
Casual Listener
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

Superuser Contribution Facebook name and profile picture vanished

PlanPremiumCountryUSA DevicePIXEL XLOperating SystemAndroid My Question or IssueI have an account through facebook, but on my app it has suddenly changed to where my profile picture (facebFac picture) does not appear, and my name is now a series of n...

Noahhn
Casual Listener
Plan Premium Country USA Device PIXEL XL Operating System Android My Question or Issue I have an account through facebook, but on my app it has suddenly changed to where my p...
2018-12-16 4:42:37 AM
2018-12-18 2:35:45 PM
Guido
Spotify Legend
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Superuser Contribution Songs skipping and random songs playing

The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the recent activity listed on my homepage and I can't remember t...

petitpois
Newbie
The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the re...
2018-12-16 12:44:49 PM
2018-12-18 2:33:38 PM
Guido
Spotify Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution 'Share' function does not include Instagram Stories

PlanPremium CountryUS DeviceGoogle Pixel 2 Operating SystemAndroid 9 Pie My Question or IssueThe option to share to Instagram Stories is not available. I am able to share Instagram Direct and to other apps on my phone that support the feature.I have ...

Aureliusv
Casual Listener
Plan Premium Country US Device Google Pixel 2 Operating System Android 9 Pie My Question or Issue The option to share to Instagram Stories is not available. I...
2018-12-08 1:48:59 AM
2018-12-18 2:33:06 PM
Jemi
Spotify Legend
654 Views
3 replies
0 likes
Instagram
Stories

654 Views
3 replies
0 likes

Superuser Contribution Retrospectiva 2018 não funciona

Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrapped 2018

0hfhr2b_b-m4u
Newbie
Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrappe...
2018-12-16 3:00:46 PM
2018-12-18 2:30:35 PM
Guido
Spotify Legend
1937 Views
1 replies
0 likes

1937 Views
1 replies
0 likes

Superuser Contribution Search in playlist gone

PlanPremiumCountryUnited States DeviceSamsung Galacy S9+Operating SystemAndroid My Question or Issue So, it used to be so easy to search within my playlist. I would just have to scroll up and the search bar would automatically appear. Now, I have to ...

user-removed
Visitor
Plan Premium Country United States Device Samsung Galacy S9+ Operating System Android My Question or Issue So, it used to be so easy to search within my playlist. I w...
2018-12-16 4:50:44 PM
2018-12-18 2:25:09 PM
Guido
Spotify Legend
289 Views
1 replies
2 likes

289 Views
1 replies
2 likes

Solved!!Superuser Contribution can't see playlist cover art

DeviceLenovo Vibe K5 NoteOperating SystemAndroid 6.0 My Question or IssueI've made a playlist on my pc and changed it's cover art. For some reason the artwork doesn't show up on my android device, and on my other account the playlist can't even be se...

megafuse
Newbie
...ndroid device, and on my other account the playlist can't even be searched on spotify at all. And yes, my playlist is not on collaborative and is set on public. Please help.
2018-12-16 5:45:04 PM
2018-12-18 2:18:50 PM
Guido
Spotify Legend
919 Views
1 replies
0 likes

919 Views
1 replies
0 likes

Issue with settings page and music

PlanPremium for familyCountry PortugalDeviceXiaomi Redmi Note 4Operating SystemMIUI Global 10.1 Android 7.0 My IssueWhen I go to the settings I can't see anything and when I'm listening to music it stops randomly and there's no error message.Version ...

kydros
Newbie
Plan Premium for family Country Portugal Device Xiaomi Redmi Note 4 Operating System MIUI Global 10.1 Android 7.0 My Issue When I go to the settings I can't see anything and wh...
2018-12-18 2:17:29 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Superuser Contribution Real issue! Music streaming no output audio

PlanPremiumCountry AustraliaDeviceSony Xperia xz premiumOperating SystemAndroid 8.0.0 Issue So be playing music and bam randomly music stops. Look at my phone and then see it's still playing in the app click pause and press play again then issue goes...

Razorlycosa
Casual Listener
Plan Premium Country Australia Device Sony Xperia xz premium Operating System Android 8.0.0 Issue So be playing music and bam randomly music stops. Look at my pho...
2018-12-02 1:35:20 AM
2018-12-18 2:03:44 PM
Jemi
Spotify Legend
503 Views
3 replies
0 likes

503 Views
3 replies
0 likes

Frustration at Spotify removing search within playlist, & their response to "vote" to put it back.

Premium, Note 8, Android stock. It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots. It's one of the most frequently submitted topics on this board. That should be ...

Penknight
Newbie
Premium, Note 8, Android stock. It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots. It's...
2018-12-18 1:54:38 PM
320 Views
0 replies
1 likes

320 Views
0 replies
1 likes

No Audio Scrubbing In Android

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio scrubbing was both available on the lock screen and through my car'...

Indigocrime
Newbie
Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio s...
2018-12-18 1:52:10 PM
756 Views
0 replies
2 likes
scrubbing

756 Views
0 replies
2 likes

Why is my playlist not on shuffle?

PlanFreeCountry USDeviceSamsung J7Operating SystemAndroidIssue Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but today (Dec. 16) My Favorites playlist is no longer on shuffle. I tried everything ...

Rikkichu
Casual Listener
Plan Free Country US Device Samsung J7 Operating System Android Issue Every playlist on Spotify is on shuffle, even the playlist that I play everyday called My Favorites, but tod...
2018-12-16 8:01:23 PM
2018-12-18 12:33:43 PM
AdrianSalgado1
Regular
931 Views
7 replies
0 likes

931 Views
7 replies
0 likes

No data = no UI

Galaxy s9, Spotify premium, android auto I drive through some dead spots pretty regularly. Was never an issue until one of the latest Spotify updates, where if I don't have data, Spotify displays no connection and removes all other UI elements. I'm u...

SnowDrifter
Regular
Galaxy s9, Spotify premium, android auto I drive through some dead spots pretty regularly. Was never an issue until one of the latest Spotify updates, where if I don't have data, Spotify dis...
2018-12-18 10:31:29 AM
298 Views
0 replies
1 likes

298 Views
0 replies
1 likes

Why can't I download and play an album I own on Android?

I own this album: https://open.spotify.com/album/5XPaU8w8i5wLRifzZtN3jP This album is in the Spotify database and is unavailable to play, presumably because of licening issues. Every time I try to add my legal, locally stored version of this album to...

rat_whiskers
Casual Listener
I own this album: https://open.spotify.com/album/5XPaU8w8i5wLRifzZtN3jP This album is in the Spotify database and is unavailable to play, presumably because of licening issues. ...
2018-12-06 5:56:26 AM
2018-12-18 3:51:59 AM
rat_whiskers
Casual Listener
427 Views
1 replies
0 likes

427 Views
1 replies
0 likes

Solved!! Wrapped 2018 doesn't work and it is so annoyingggg

PlanFree/PremiumCountryArgentina My Question or Issue I have tried in my mobile and my tablet but in the mobile it just appears a black screen that says 1/10 and i can't do anything. In the tablet, it is the lila screen with Also nothing. In dont kno...

palomaulloa
Casual Listener
Plan Free/Premium Country Argentina My Question or Issue I have tried in my mobile and my tablet but in the mobile it just appears a black screen that says 1/10 and i can't d...
2018-12-07 8:04:36 AM
2018-12-17 9:14:19 PM
ciza_cz
Casual Listener
7360 Views
11 replies
17 likes

7360 Views
11 replies
17 likes

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