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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118532 Views

27 replies

4 likes

  • 118532 Views
  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238912 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599846 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492288 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Solved!!Superuser Contribution Weird app crashing when trying to press options button for song

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of times' happens every time PlanPremiumCountry Romani...

Casual Listener

So I'm searching an artist, I'm pressing the ''see all singles and EP's' '', I press options button on one of the songs in the list without listening to it and the app closes. I've tried it a lot of ...

KD5TGA

Casual Listener

7368 Views

7 replies

3 likes

  • 7368 Views
  • 7 replies
  • 3 likes

Re: Car view for Android users

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify. Might be worth looking in too.

Casual Listener

It would seem that this feature is confusing my wireless earbuds for a vehicles bluetooth and is interupting all of my phone calls while I am on the road in an attempt to fire up Spotify.  Might...

BuFFalObuyer2

Casual Listener

1921 Views

1 replies

0 likes

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  • 1 replies
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Albums won't load

PlanPremiumCountry ukDeviceMotorola G5Operating SystemAndroid My Question or Issue Hiin the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then...

Casual Listener

Plan Premium Country  uk Device Motorola G5 Operating System Android   My Question or Issue  Hi in the past few days I've found that when I go into 'Albums' in 'Your Library...

randlemcmurphy1

Casual Listener

1925 Views

4 replies

2 likes

  • 1925 Views
  • 4 replies
  • 2 likes

Mixed up artists- Folly

premium PlanFree/PremiumCountry USADeviceLG stylo Operating SystemAndroid My Question or Issue Hi I'm not sure I'm reporting this to the right place but I was browsing the page of an artist I like, Folly, and noticed that they had a new release I had...

Newbie

premium Plan Free/Premium Country  USA Device LG stylo  Operating System Android    My Question or Issue  Hi I'm not sure I'm reporting this to the right place bu...

471 Views

0 replies

0 likes

mislabel
Site error
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  • 0 likes

Spotify on Android Auto (Connected to car) sometimes glitches

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I have been using Spotify inside Android Auto for months, directly via the display of my phone (not connected to the car). Recently, I got a new car, a...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I have been using Spotify inside Android Auto for months, directl...

400 Views

0 replies

0 likes

  • 400 Views
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Waze banner with car mode

PlanFree/PremiumCountry USADevice Samsung Galaxy 9Operating SystemAndroid 8.0.0 My Question or Issue I have car mode turned on and waze integration turned off. Every time I go back to the main screens, I get asked to turn on waze integration. I don't...

Newbie

Plan Free/Premium Country  USA Device  Samsung Galaxy 9 Operating System Android 8.0.0   My Question or Issue  I have car mode turned on and waze integration turned off....

Ross93

Casual Listener

555 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Random songs on playlists

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating System My Question or Issue Just today when shuffling a playlist I made for one specific artist, it started playing songs that are not on any of my other playlists. My wife and I both use thi...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System     My Question or Issue  Just today when shuffling a playlist I made for one specific artist, it...

284 Views

0 replies

0 likes

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Why is the android version different than the ios version?

My Question or Issue Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?Spoiler (Highlight to read)

Casual Listener

  My Question or Issue  Why is the Android version so different than IOS? For example I cannot see my account in settings like IOS. Can I fix this?  

554 Views

0 replies

1 likes

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  • 1 likes

Lock screen "don't play button" functionality

Hi Team, I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song again or the artist as clicking on the same button inside the ...

Newbie

Hi Team,  I am using Spotify on a Xiaomi Mi Mix 3 on Android Pie. In the lock screen I have a "don't play button" and I am trying to figure out if it is equivalent to not playing this song agai...

266 Views

0 replies

0 likes

  • 266 Views
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How to stop constant Waze banner

Plan - PremiumCountry - USADevice - Moto G5Operating System - Androd 8.1.0My Question or Issue:Everytime I open the app there is a banner to connect to Waze App. It happens if the app is open and I unlock my phone and opo back up the Spotify app. I h...

Newbie

Plan - Premium Country - USA Device - Moto G5 Operating System - Androd 8.1.0 My Question or Issue: Everytime I open the app there is a banner to connect to Waze App. It happens if the app ...

Dillybar

Newbie

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
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spotify plays the wrong version of a song but only on phone

PlanPremiumCountryPoland Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays the one from compilation The Singles. This issue does not appear on desk...

Casual Listener

  Plan Premium Country Poland  Whenever I want to play a certain song (Mushroom by Can) spotify plays the wrong version - instead of the album (Tago Mago Remastered) version, it plays ...

310 Views

0 replies

0 likes

  • 310 Views
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a

a

Casual Listener

a

407 Views

0 replies

0 likes

  • 407 Views
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Data saver not turing off.

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab .Jason My Question or Issue

Newbie

To fix this issue just make sure your car view setting is turned off. I dont think its a spotify bud just a settings issue. Im using android tab . Jason   My Question or Issue  

448 Views

0 replies

1 likes

  • 448 Views
  • 0 replies
  • 1 likes

Title displayed by the car radio

PlanPremiumCountryGermanyDeviceOnePlus 6TOperating SystemAndroid 9 (Oxygen OS 9.0.1)My Question or IssueI mostly use Spotify in the car. My car radio has no support for Android Car. My device is connected to Bluetooth as a media device. Listening to ...

Newbie

Plan Premium Country Germany Device OnePlus 6T Operating System Android 9 (Oxygen OS 9.0.1) My Question or Issue I mostly use Spotify in the car. My car radio has no support for Android Car....

292 Views

0 replies

0 likes

  • 292 Views
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My friends profiles wont load

Ireland Samsung j5My Question or IssueI am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried the spotify:(user): and nothing is working

Newbie

Ireland  Samsung j5 My Question or Issue I am connected to good wifi but i cant see my friends profiles they just wont load up....... i am not following my friemds profiles and i have tried t...

362 Views

0 replies

0 likes

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Solved!! Updated Spotify on 2019.01.13 play/pause, next, prev buttons don't work

PlanPremiumCountry Lithuania Device(https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html)Operating System(Android 8.0) My Question or Issue I've updated Spotify on 2019.01.13 on my cars andro...

Casual Listener

Plan Premium Country  Lithuania  Device (https://www.joyingauto.com/joying-us-warehouse-6-2-inch-android-8-0-single-din-car-stereo-upgrade-4gb-32gb.html) Operating System (Android 8....

Dyadic

Casual Listener

2345 Views

2 replies

0 likes

Android Headunit
media keys
  • 2345 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily Mix not accessible

PlanFreeCountryUnited States DeviceLG V20Operating SystemAndroid Oreo My Question or IssueI can not access my daily mixes. The only daily mix I can access is availible in shuffle mode only. According to the app I have a total of 6 daily mixes but whe...

Newbie

Plan Free Country United States   Device LG V20 Operating System Android Oreo   My Question or Issue I can not access my daily mixes. The only daily mix I can access is avai...

Peter

Spotify Legend

638 Views

2 replies

0 likes

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  • 2 replies
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"Recently played albums" doesn't match "Recently played"

PlanPremiumCountryNetherlandsDeviceOnePlus 6 (stock rom)Operating SystemAndroid 9 My Question or IssueWhen playing albums I have saved, they show up in "recently played" as expected. However, the order of the albums in "Albums", sorted by "Recently p...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 6 (stock rom) Operating System Android 9   My Question or Issue When playing albums I have saved, they show up in "recently played" as e...

264 Views

0 replies

0 likes

  • 264 Views
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Problem with connected devices

PlanPremiumCountry Israel DeviceSamsung Galaxy 7My Question or Issue My Spotify says I can connect to a web player while I don't have any web player open. I've disconnected all of the devices from settings menu. Today I notice that on the app, under ...

Newbie

Plan Premium Country  Israel  Device Samsung Galaxy 7 My Question or Issue  My Spotify says I can connect to a web player while I don't have any web player open.  I've dis...

336 Views

0 replies

0 likes

  • 336 Views
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Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

Newbie

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...

698 Views

0 replies

0 likes

Offline Access
Podcasts error
  • 698 Views
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  • 0 likes