Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110979 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223439 Views
143 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580497 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477976 Views
577 replies
40 likes
PlanFreeCountry SpainDeviceXiaomi Redmi Note 4 / Xiaomi Mi A2Operating SystemAndroid 7/Android 8.1 My Question or Issue Since the last main update, my playlist are supposed to play on shuffle (as it reminds every time, telling you to suscribe to prem...
Plan Free Country Spain Device Xiaomi Redmi Note 4 / Xiaomi Mi A2 Operating System Android 7/Android 8.1 My Question or Issue Since the last main update, my playlist are ...
Newbie
4647 Views
21 replies
1 likes
I am unable to create radio stations from playlists/after a playlist runs through. Additionally, a saved artist station(found under "Stations") is now a playlist, and cannot be played in a station format, while others that were not saved are still st...
I am unable to create radio stations from playlists/after a playlist runs through. Additionally, a saved artist station(found under "Stations") is now a playlist, and cannot be played in a station fo...
503 Views
0 replies
2 likes
PlanPremiumCountry EnglandDevicePixel 3Operating SystemAndroid Oreo As the title says, Spotify works fine on other devices and on WiFi but 4g just shows missing artwork and won't play. Cache deleted, reinstalled and rebooted, logged out and in, updat...
Plan Premium Country England Device Pixel 3 Operating System Android Oreo As the title says, Spotify works fine on other devices and on WiFi but 4g just shows missi...
Not applicable
593 Views
2 replies
0 likes
PlanFree/PremiumCountry NetherlandsDeviceSamsung A6 plusOperating Systemandroid My Question or Issue I recently got a family account but before this, I had a normal premium account. I always download my songs using the highest quality available. But ...
Plan Free/Premium Country Netherlands Device Samsung A6 plus Operating System android My Question or Issue I recently got a family account but before this, ...
731 Views
0 replies
1 likes
PlanPremiumDeviceLG V20Operating SystemAndroid My Question or IssueIs there a way to force spotify on android, or the desktop to play a cached song.I was lsitening to a song a few days ago on the discover weekly playlist that I really enjoyed. I forg...
Plan Premium Device LG V20 Operating System Android My Question or Issue Is there a way to force spotify on android, or the desktop to play a cached song. I was lsitening to a son...
440 Views
0 replies
0 likes
How do I stop my android app from working when I'm listening to music in my smart tv or computer? It consumes all my battery!! PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9+ / Smart TV / ComputerOperating SystemAndroid Oreo
How do I stop my android app from working when I'm listening to music in my smart tv or computer? It consumes all my battery!! Plan Premium Country Argentina Device Samsung Galaxy 9+ / ...
271 Views
0 replies
0 likes
PlanPremium CountryTurkey DeviceHTC 10 Operating SystemAndroid Oreo My Question or IssueWhenever I try to share a song in my Instagram Stories, when I tap on the share option, I never get the Share on Instagram Stories option. And needles to say, the...
Plan Premium Country Turkey Device HTC 10 Operating System Android Oreo My Question or Issue Whenever I try to share a song in my Instagram Stories, when...
Casual Listener
415 Views
1 replies
1 likes
Does the Stranger Things mode still work in Android? It does not work for me. Plan: PremiumCountry: FinlandDevice: Nexus 7 (2013)Operating System: Android 6.0
Does the Stranger Things mode still work in Android? It does not work for me. Plan: Premium Country: Finland Device: Nexus 7 (2013) Operating System: Android 6.0
544 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue No longer able to add artist radio choice so to appear in Stations. I have 50+ artist radio choices that appear in Stations, but can't seem to add any more artis...
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android My Question or Issue No longer able to add artist radio choice so to appear in Stations. I...
329 Views
0 replies
1 likes
It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect. Right now the only way I know of to find a particular release of an album is...
It would be nice to have an easy way to select a particular release of an album on mobile. Something similar to the "Releases" button on the desktop client would be perfect. Right now the on...
Casual Listener
501 Views
2 replies
0 likes
I have my own playlist containing over 7K tracks. Sometimes I only want to listen to tracks from one artist, back to back within this playlist. I go into my playlist and search for the artist. Up comes the results, only displaying tracks featuring th...
I have my own playlist containing over 7K tracks. Sometimes I only want to listen to tracks from one artist, back to back within this playlist. I go into my playlist and search...
566 Views
0 replies
2 likes
PlanPremiumCountry USDevice - Samsung Galaxy 9Operating System My Question or Issue I used to get daily 1 hour episodes of the Chicks on the Right podcasts and ever since Nov/Dec, that has stopped. Why aren't the episodes populating? Today was the fi...
Plan Premium Country US Device - Samsung Galaxy 9 Operating System My Question or Issue I used to get daily 1 hour episodes of the Chicks on the Right podcasts...
659 Views
0 replies
0 likes
Each time I start my car, Spotify starts up and begins to play. It doesn't matter if I turn spotify off. The initiation sequence on my car's sterio somehow triggers it to start up, and begin playing. I do not want this. I have tried searching a solut...
Each time I start my car, Spotify starts up and begins to play. It doesn't matter if I turn spotify off. The initiation sequence on my car's sterio somehow triggers it to start up, and b...
282 Views
0 replies
0 likes
PlanPremiumCountry U.S.DeviceMoto G3Operating SystemAndroid 6.0 My Question or Issue I downloaded 2 playlists' worth of songs. I slid the "download" slider over, and they started downloading one by one. I watched the progress. Now, when I got to "My ...
Plan Premium Country U.S. Device Moto G3 Operating System Android 6.0 My Question or Issue I downloaded 2 playlists' worth of songs. I slid the "download" slid...
Regular
1259 Views
1 replies
1 likes
PlanPremiumCountry BulgariaDeviceLenovo P2Operating SystemAndroid 7 My Question or Issue I can't play songs that are active (white) and I have previously played without any problem. I have no problem with internet speed. I have tried uninstalling and...
Plan Premium Country Bulgaria Device Lenovo P2 Operating System Android 7 My Question or Issue I can't play songs that are active (white) and I have previously played wit...
324 Views
0 replies
0 likes
My Question or IssueThere is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again, it plays the last 1 second and jumps to the next po...
My Question or Issue There is a bug when you're trying to replay a podcast that you have already listened to. If you complete a podcast (so there is 0-1 seconds left), if you try to click play again...
410 Views
0 replies
0 likes
Plan: FreeCountry: BelgiumDevice: Moto G5 sOperating System: Android 7.1.1 My Question or IssueHi everyone, the Spotify app on my phone stopped working overnight. Yesterday it was still running, today it keeps loading. There's the green 'loading' cir...
Plan: Free Country: Belgium Device: Moto G5 s Operating System: Android 7.1.1 My Question or Issue Hi everyone, the Spotify app on my phone stopped working overnight. ...
326 Views
0 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S8 PlusOperating System Android version 8.0.0My Question or Issue In Spotify version 8.4.84.874 I noticed many artist radio stations were changed to playlists. And I can no longer thumb up or down ...
Plan Premium Country United States Device Samsung Galaxy S8 Plus Operating System Android version 8.0.0 My Question or Issue In Spotify version 8.4.84.874 I noticed many ar...
Newbie
1921 Views
4 replies
10 likes
PlanPremium DeviceSamsung Galaxy 8 Operating SystemAndroid 8 App Version8.4.91 My Question or IssueThere are 2 things that it really amazes me that they are not possible to do at least in the android app:1. Clear the queue. Really??? This basic featu...
Plan Premium Device Samsung Galaxy 8 Operating System Android 8 App Version 8.4.91 My Question or Issue There are 2 things that it really amazes me that they ...
409 Views
0 replies
1 likes
I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image (Photo included so y'all can understand what I mean)
I'm not sure on how to keep the spotify music controls on my lock screen without the album image being enlarged as my lockscreen image (Photo included so y'all can understand what I mean)
548 Views
0 replies
2 likes
