Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375485 Views

541 replies

34 likes

Account
Free
  • 375485 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Spotify App keeps opening up when it connects to my watch

I've been having problems with the spotify app opening up on my phone when my Samsung Galaxy 42mm smartwatch reconnects to my phone. It doesn't play any music, but just constantly opens the app if i've used spotify at all that day. I'll close the app...

Newbie

I've been having problems with the spotify app opening up on my phone when my Samsung Galaxy 42mm smartwatch reconnects to my phone. It doesn't play any music, but just constantly opens the app ...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

My radio is turning into a playlist by itself and I can't thumbs up

There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.

Regular

There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.

458 Views

0 replies

1 likes

bug
Feature
Radio
  • 458 Views
  • 0 replies
  • 1 likes

Skoda album art query

PlanFree/PremiumCountry My Question or Issue Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display. All I get is the Bluetooth symbol. I've asked Skoda and they seem to think it's a Spotify issue. Thanks Phil

Newbie

Plan Free/Premium Country       My Question or Issue  Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display.  All I get is the Bluetooth symbol.&nb...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Playback changing/shuffle toggling when locking my phone??

Plan: Spotify Premium (with Hulu)Country: United States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue So this is kind of a weird one: this issue seems to primarily happen when I'm in Bluetooth mode playing through my car,...

Newbie

Plan: Spotify Premium (with Hulu) Country: United States   Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  So this is kind of a weir...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Can't save my playlists in SD card

PlanPremiumCountryBrazil DeviceMi a2 LiteOperating SystemAndroid Pie My Question or IssueThe Opition to choose internal memory or Sd Card isnt showed in the last Update.Someone knows how resolve this issue??thanks

Newbie

Plan Premium Country Brazil  Device Mi a2 Lite Operating System Android Pie  My Question or Issue The Opition to choose internal memory or Sd Card isnt showed in the last Update....

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

I want to use my Samsung S3 Frontier as a Remote for Spotify

Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says "the operation is not supported if the device is not the active playback device" I hav...

Newbie

Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says   "the operation is not...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Bluetooth In car audio controls frozen

PlanPremium Country UK DeviceGalaxy Note2Operating System(Android) My Question or Issue Hi, I was wondering if this is something that I alone have bee experiencing or if it is an underlying issue with the Android Spotify app. I have an aftermarket ra...

Newbie

Plan Premium   Country  UK   Device Galaxy Note2 Operating System (Android)   My Question or Issue   Hi, I was wondering if this is something that I alone have b...

2364 Views

0 replies

1 likes

aftermarket radio
bluetooth
car radio
Connection bug
critical bug
Dangerous Bug
Important
timeout
  • 2364 Views
  • 0 replies
  • 1 likes

Spotify Connect defaults to AV Receiver every time.

Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phone." It does this even when I'm not on my home WiFi....

Casual Listener

Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phon...

699 Views

0 replies

0 likes

  • 699 Views
  • 0 replies
  • 0 likes

Samsung Gear Fit 2 - any major updates to the app in the near future?

Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify.During this year, I didn't have a SINGLE uneventful playlist update. Every time I happen to u...

Newbie

Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify. During this year, I didn't have a S...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Superuser Contribution Automatic song play from search

Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!

Casual Listener

Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!

Guru5

Casual Listener

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

See More Section

I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when viewing an artists page on mobile it just displays a ma...

Newbie

I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when view...

328 Views

0 replies

1 likes

  • 328 Views
  • 0 replies
  • 1 likes

I can't download podcasts

PlanPremiumCountry United kKingdoDeviceOne plus 6t Operating System Android My Question or Issue I been downloading albums songs podcasts for offline use. But now I cannot download any podcasts there doesn't seem to be an option for it to be download...

Newbie

Plan Premium Country  United kKingdo Device One plus 6t   Operating System   Android   My Question or Issue  I been downloading albums songs podcasts for offline ...

3360 Views

0 replies

4 likes

  • 3360 Views
  • 0 replies
  • 4 likes

Shared link opens Spotfiy - nothing happens

PlanFreeCountry USADeviceS9+Operating SystemAndroid Oreo My Question or Issue When someone shares a link with me, it opens spotify and then nothing happens. No music plays. There's nothing to make the music play. Only way I can get anything to happen...

Visitor

Plan Free Country  USA Device S9+ Operating System Android Oreo   My Question or Issue  When someone shares a link with me, it opens spotify and then nothing happens. No...

407 Views

0 replies

1 likes

  • 407 Views
  • 0 replies
  • 1 likes

Offline downloads to SD card

Plan: PremiumDevice: Huawei P10 Lite (android 8.0 I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be saved to my SD card. Spotify however "forgets" this with each res...

Casual Listener

Plan: Premium Device: Huawei P10 Lite (android 8.0   I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be sav...

Yngkush420

Music Fan

846 Views

2 replies

2 likes

sd card
  • 846 Views
  • 2 replies
  • 2 likes

Shuffle all songs from all playlist

PlanPremiumCountry Czech RepublicDeviceSamsungOperating SystemAndroid My Question or Issue Hi!I have my songs sorted in playlists and I can shuffle the songs in the playlists, but as I've noticed, there's no shuffle all button. Is there any way you c...

Newbie

Plan Premium Country  Czech Republic Device Samsung Operating System Android   My Question or Issue  Hi! I have my songs sorted in playlists and I can shuffle the songs in t...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Searchbar Missing on Android

PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s9Operating System Android 8.0 My Question or IssueI can't find the search bar or sorting function. Can't I just scroll up in a playlist and it should be shown? I'm using Spotify for many years and o...

Casual Listener

Plan Premium Country Switzerland  Device Samsung Galaxy s9 Operating System  Android 8.0   My Question or Issue I can't find the search bar or sorting function. Can't I just ...

XxBrianxX

Casual Listener

1360 Views

2 replies

1 likes

Android
samsung galaxy s9
  • 1360 Views
  • 2 replies
  • 1 likes

Skip a track via bluetooth

Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker.Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the place where i klicked the ">>|" button on my bluetooth speak...

Newbie

  Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker. Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the...

908 Views

0 replies

1 likes

Android 9.0
bluetoot problems
Bluetooth play-pause button not working
Samsung
  • 908 Views
  • 0 replies
  • 1 likes

Huawei Mate P20 Pro Lockscreen Music Controls Not Working

PlanPremiumCountryCanada DeviceHuawei Mate P20 ProOperating SystemEMUI9.0/Android 9 My Question or IssueI can't seem to get the Music Controls to appear on the lock screen of the Huawei Mate P20 Pro no matter what I do. I've researched multiple solut...

Casual Listener

Plan Premium Country Canada  Device Huawei Mate P20 Pro Operating System EMUI9.0/Android 9   My Question or Issue I can't seem to get the Music Controls to appear on the lock scre...

hiimvictor

Casual Listener

1760 Views

1 replies

1 likes

  • 1760 Views
  • 1 replies
  • 1 likes

are you serious?

so recently i just got a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the queue, or proper shuffling on the free app so you could move to t...

Roadie

so recently i  just got  a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the qu...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

App should use internal cache to display home and library views

PlanPremiumCountry FranceDeviceMoto G5 plus, Pixel 3Operating SystemAndroid 6, 7, 8, 9 My Question or IssueI have been using Spotify on Android for several years on several devices. All of them have had the same issue : when starting the app , the ap...

Newbie

Plan Premium Country  France Device Moto G5 plus, Pixel 3 Operating System Android 6, 7, 8, 9   My Question or Issue I have been using Spotify on Android for several years on seve...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes