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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118541 Views

27 replies

4 likes

  • 118541 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238937 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238937 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599868 Views

79 replies

3 likes

  • 599868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492530 Views

581 replies

42 likes

Account
Free
  • 492530 Views
  • 581 replies
  • 42 likes

Podcast downloads not available offline

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all of my podcasts downloads are available. Downloaded ...

Newbie

Since a few days my podcast downloads aren't availabe anymore in offline mode. Clicking the podcast section it just says that I should download podcasts to listen to them offline. In online mode all ...

698 Views

0 replies

0 likes

Offline Access
Podcasts error
  • 698 Views
  • 0 replies
  • 0 likes

Cannot play Daily mix in mobile phone Android

PlanFreeCountry ThailandDeviceSony Xperia XZ2Operating SystemAndroid Version9 My Question or Issue I can play the daily mix in Window page normally (have 5 daily mix)But I cannot play it on my phone.Actually when I searched "Daily Mix" It's appear as...

Newbie

  Plan Free Country  Thailand Device Sony Xperia XZ2 Operating System Android Version9     My Question or Issue  I can play the daily mix in Window page normally ...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Two Tablets, Spotify Free only works in one of them

PlanFreeCountry PortugalDeviceAlcatel 8068Operating SystemAndroid 8.1.0 My Question or IssueMy tablets are both 7´´ and the Lenovo one plays Spotify free normal, no shuffle play, I get to choose whatever I want to listen to.But my Alcatel 8068 is rec...

Newbie

  Plan Free Country  Portugal Device Alcatel 8068 Operating System Android 8.1.0   My Question or Issue My tablets are both 7´´ and the Lenovo one plays Spotify free normal,...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Can't log in Offline

First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. I'm out of the US country and no wifi where I'm at. And I'm on th...

Music Fan

   First of all, I didn't log out the app. Now I can't log back in as it says I'm offline. Is there a work around where I don't have to reinstall the app as I've downloaded 16gb of songs. ...

Happyaudio77

Music Fan

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

ISSUE: Song is started to play from the beginning.

PlanPremium CountryEstonia Device(Honor Operating System(Android 7.0) My Question or Issue:Hello Spotify! After the last update, I have started to expirience one issue:1. Open any album.2. Start playback of any song.3. Tap on song title. Result:Album...

Regular

Plan Premium   Country Estonia   Device (Honor 😎 Operating System (Android 7.0)   My Question or Issue: Hello Spotify! After the last update, I have started to expirience ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Work-around for "Connecting to Spotify" Android Notification

PlanPremium CountrySingapore DeviceSamsung Galaxy Note 8 Operating SystemAndroid Oreo My Question or IssueHere's what I did to get rid of it on my Samsung Galaxy Note 8 running Android Oreo:Open the App Notification settings for Spotify. You can quic...

Visitor

Plan Premium   Country Singapore   Device Samsung Galaxy Note 8   Operating System Android Oreo   My Question or Issue Here's what I did to get rid of it&nb...

Jose_M

Spotify Star

1978 Views

1 replies

2 likes

Other
  • 1978 Views
  • 1 replies
  • 2 likes

[Android] Encoded URI components appear in offline search results error messages

Description: Encoded URI components appear in offline search results error messages Device: Pixel 2 XLAndroid Version: 9App Version: 8.4.91.861 Actual Result: Encoded URI components appear in offline search results error messages Expected Result: Any...

Newbie

Description: Encoded URI components appear in offline search results error messages   Device: Pixel 2 XL Android Version: 9 App Version: 8.4.91.861   Actual Result: Encoded URI compon...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Data Saver keeps turning on

PlanFree Country UKDeviceSony Xperia Z5Operating SystemAndroid 7.1.1 Nougat My Question or Issue I share 100GB of mobile data with my older brother, which is more than enough for me to listen to approximately 256kb music online. My problem is that 'D...

Newbie

  Plan Free  Country  UK Device Sony Xperia Z5 Operating System Android 7.1.1 Nougat   My Question or Issue  I share 100GB of mobile data with my older brother, wh...

sahassaurabh

Casual Listener

5403 Views

7 replies

2 likes

  • 5403 Views
  • 7 replies
  • 2 likes

Samsung Galaxy watch 46mm

I cannot find Spotify app in Samsung galaxy app  Related to my watch   

Newbie

I cannot find Spotify app in Samsung galaxy app  Related to my watch     

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

[Android] Play problem

PlanPremiumCountrySouth KoreaDeviceLg V40Operating SystemAndroid Oreo(8.1.0) My Question or Issue When I play a few music, music started some part. In PC is Okay, but when I use Android app it happened. My app version is 8.4.91.861 I attach with my p...

Newbie

Plan Premium Country South Korea Device Lg V40 Operating System Android Oreo(8.1.0)   My Question or Issue  When I play a few music, music started some part.    In PC ...

judgement_364

Regular

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!! playlist radio function gone?

PlanPremiumCountrythe Netherlands DeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue The function to play radio based on my own playlists has gone. Why? The function thumbs up/down when playing spotify radio based on a single track is...

Casual Listener

  Plan Premium Country the Netherlands  Device Samsung Galaxy 9 Operating System Android   My Question or Issue  The function to play radio based on my own playlists ha...

iamnaz

Casual Listener

1454 Views

2 replies

20 likes

  • 1454 Views
  • 2 replies
  • 20 likes

Share Button Not Working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or Issue Everytime I click the share button, the song restarts.

Newbie

Plan Premium Country  United States Device Samsung Galaxy s9+ Operating System Android Oreo   My Question or Issue  Everytime I click the share button, the song restarts.

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Galaxy Watch app

PlanPremiumCountry AustraliaDeviceGalaxy S7Operating System My Question or Issue When I open the Spotify app on my watch to use as remote, it opens the phone app but after around a minute trying to connect it says "unable to Start spotify, connect to...

Newbie

Plan Premium Country  Australia Device Galaxy S7 Operating System     My Question or Issue  When I open the Spotify app on my watch to use as remote, it opens the phone ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

My Spotify Android Apps Bugs

PlanFamily PremiumCountry IndonesiaDeviceGoogle Pixel 2 XLOperating SystemAdroid Pie My Question or Issue I use the Spotify Android application and registered as a premium family. but after the last few updates my spotify application has a problem. n...

Newbie

Plan Family Premium Country  Indonesia Device Google Pixel 2 XL Operating System Adroid Pie   My Question or Issue  I use the Spotify Android application and registered as a ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

[Android] Spotify says "No connection" even though there is a Wi-Fi connection

Hello everyone,I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/router. The funny thing is my friend can play songs on...

Newbie

Hello everyone, I live in a dormitory. When I try to open and connect to Spotify it says "no connection". I deleted cache, data, app itself and finally I formatted my phone. I also reset the modem/r...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

Continuous notifications on Sony Smartwatch 3

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't want this watch to have anything to do with Spotif...

Newbie

I use a (somewhat old) Sony Smartwatch 3 as a medical device. I do get some notifications (e.g., sms texts) on it, but it mostly displays medical information (my blood sugar... I'm diabetic). I don't...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Changes to Filter on Playlists

Very disappointing change in latest update. Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu. However, this does not function as a filter. If I 'find' a term and shuffle, it simpl...

Gig Goer

Very disappointing change in latest update.   Filter has now been removed from the top of playlists and replaced with 'Find in Playlist' in the playlist options menu.   However, this do...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Spotify will only let me listen to first 10 seconds

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine PlanPremiumCountry UkDevice Huawei p20 proOperating SystemA...

Newbie

Songs won't load properly and will only play 10seconds. Home screen also doesn't load properly, show titles but not pictures (attached). I have 15gb data left and all other apps working fine   ...

Nico

Community Legend

4041 Views

1 replies

1 likes

  • 4041 Views
  • 1 replies
  • 1 likes

Androids language

PlanPremiumCountryIsraelDevice(Galaxy 7)My Question or Issue My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my music is in English but in recent update the spotifiy interface changed to...

Casual Listener

Plan Premium Country Israel Device (Galaxy 7) My Question or Issue  My phone default language is Hebrew which is written right to left and my spotify is set in English and most of my musi...

Brunelicia

Community Legend

733 Views

3 replies

0 likes

  • 733 Views
  • 3 replies
  • 0 likes

How to Play my local music files that are stored on my Android device

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. What do I do if I don't have a computer. All my musi...

Newbie

I thought Spotify mobile app would automatically scan for my music on my device. The only info I could find said I need to use the desktop app to put them in a playlist then sync it to all devices. W...

AeroZ

Composer

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes