Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110991 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223447 Views
143 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580509 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477991 Views
577 replies
40 likes
PlanPremiumCountry US DeviceSamsung Galaxy 8+ Operating SystemAndroid My Question or IssueI listen to the Daily mix playlist every day from my phone while I am at work, and sometimes when it switches songs, the song will start 1-2 minutes into the so...
Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android My Question or Issue I listen to the Daily mix playlist every day from my phone while ...
449 Views
0 replies
0 likes
Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to take over the audio and launch the podcast I had been listn...
Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to ta...
326 Views
0 replies
0 likes
PlanFreeCountryGermanyDevicePixel 3Operating SystemAndroid 9 My Question or IssueDuring streaming to a Chromecast Audio, after a few track, both the notification and the in-app screen show different tracks which are currently playing. I have to refre...
Plan Free Country Germany Device Pixel 3 Operating System Android 9 My Question or Issue During streaming to a Chromecast Audio, after a few track, both the notification and the in-a...
Casual Listener
967 Views
1 replies
1 likes
PlanFremiumCountryMalaysiaDeviceMi A1Operating SystemAndroid 9.0 My Question or IssueMy old Spotify account had a storage problem (keeps switching to internal storage by itself) and I decided to make a new account. This new account however had issues...
Plan Fremium Country Malaysia Device Mi A1 Operating System Android 9.0 My Question or Issue My old Spotify account had a storage problem (keeps switching to internal storage by itse...
549 Views
0 replies
0 likes
Hi.I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it.I've had a look but couldnt find anyone else with the same iss...
Hi. I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it. I've ha...
332 Views
0 replies
0 likes
I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly and quickly access from my "Your Library" tab. Acco...
I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly ...
Newbie
2758 Views
9 replies
18 likes
Spotify Desktop - Windows 10.LG G6 w/ Spotify App.Both logged into same network.Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the songs are showing up on my phone, they are greyed out. I searched t...
Spotify Desktop - Windows 10. LG G6 w/ Spotify App. Both logged into same network. Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the s...
334 Views
0 replies
0 likes
Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a client, there are other options s that won't **bleep** me off....
Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a...
551 Views
0 replies
2 likes
PlanPremiumCountry SwitzerlandDeviceLg V30Operating SystemAOSPextended Hello there,i contacted the support for this issue and had a little chat. But they weren't quite able to help me, other than telling me things that i dont know and can understand....
Plan Premium Country Switzerland Device Lg V30 Operating System AOSPextended Hello there, i contacted the support for this issue and had a little chat. But they weren't...
755 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 9 NoteOperating SystemAndroid Oreo My Question or Issue I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want ...
Plan Premium Country USA Device Samsung Galaxy 9 Note Operating System Android Oreo My Question or Issue I cannot find a way to remove, either selectively or compl...
3562 Views
0 replies
70 likes
PlanPremiumCountry Slovakia DeviceSony Xperia Operating System(iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebook. Can this fix be corrected?
Plan Premium Country Slovakia Device Sony Xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebo...
368 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo, My Question or IssueHi, I am using Spotify for quite a while now and never had any problems.But since last week I can't play my local files on my mobile device. I down...
Plan Premium Country Germany Device Samsung Galaxy Note 8 Operating System Android Oreo, My Question or Issue Hi, I am using Spotify for quite a while now and never had ...
355 Views
0 replies
0 likes
DeviceHuawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. This happens every time when I play a playlist. Sometimes immediately w...
Device Huawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. Th...
Casual Listener
695 Views
2 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Oreo, Windows 10 My Question or Issue It's been weeks and I can't get spotify to sync local files. There are seriously so many posts about this same kind of issue, how has spotify no...
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Oreo, Windows 10 My Question or Issue It's been weeks and I can't get spotify to sy...
Spotify Legend
792 Views
3 replies
0 likes
I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz and s...
I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but n...
419 Views
0 replies
1 likes
hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :SPlanPremiumCountry: DenmarkDeviceSamsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :S Plan Premium Country: Denmark Device Samsung Galaxy 9) Operating Sy...
322 Views
0 replies
0 likes
PlanPremiumCountry HongKongDeviceNokia 7plusOperating SystemAndroid Oreo My Question or Issuei can't set the data server to off.when i set it off,it will set to on again when i slide down the screen to view the other setting.
Plan Premium Country HongKong Device Nokia 7plus Operating System Android Oreo My Question or Issue i can't set the data server to off.when i set it off,it will set to on...
350 Views
0 replies
0 likes
PlanPremiumCountrySweden DeviceHuawei mate 9 ProOperating SystemAndroid™ 7.0 My Question or IssueI have been a subscripted listener for about 5 years and never really had any huge problems with spotify's app. But recently its been bugging a little to...
Plan Premium Country Sweden Device Huawei mate 9 Pro Operating System Android™ 7.0 My Question or Issue I have been a subscripted listener for about 5 years and never really ha...
359 Views
0 replies
0 likes
Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde di caricamento in corso ma non apre nulla.
Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde...
426 Views
0 replies
0 likes
PlanFreeCountry USADeviceZTE V8 Blade Pro (Model Z978)Operating SystemAndroid 6.0.1 My Question or Issue For the past month, Spotify has been giving me a constant Downloading notifcation usually 0% for 0/1 items. I never have been a premium member so...
Plan Free Country USA Device ZTE V8 Blade Pro (Model Z978) Operating System Android 6.0.1 My Question or Issue For the past month, Spotify has been giving me a constant D...
336 Views
0 replies
1 likes
