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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107184 Views

26 replies

3 likes

  • 107184 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217043 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217043 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570901 Views

78 replies

3 likes

  • 570901 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470550 Views

577 replies

40 likes

Account
Free
  • 470550 Views
  • 577 replies
  • 40 likes

Profile from search result doesn't open even after reinstall

PlanFree Country USDeviceSamsung j7Operating SystemAndroid Nougat 7.1.1 My Question or Issue I search for "Amy Rogg" & when i choose the 2nd search result ("Amy F. Rogg"), it just hangs and hangs (see screenshot) Ive tried:force quitting appdeleting ...

Music Fan

  Plan Free   Country  US Device Samsung j7 Operating System Android Nougat 7.1.1   My Question or Issue   I search for "Amy Rogg" & when i choose the 2nd se...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
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Album Radio

PlanPremiumCountry U.S.A.DevicePixel 3 XLOperating SystemAndroid 9 When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected tracks do not begin playing from the start of the aong. The track will begin playing...

Casual Listener

Plan Premium Country  U.S.A. Device Pixel 3 XL Operating System Android 9   When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected track...

KronosZ617

Casual Listener

1067 Views

4 replies

0 likes

  • 1067 Views
  • 4 replies
  • 0 likes

Song stuck in queue

PlanPremiumCountryFranceDeviceOneplus OneOperating SystemAndroid 7 Hi,I've been having this issue recently where a song that I added to the queue about a week ago apparently got 'stuck' and will pop back into the queue sometimes when I start playing ...

Newbie

Plan Premium Country France Device Oneplus One Operating System Android 7   Hi, I've been having this issue recently where a song that I added to the queue about a week ago apparently ...

1007 Views

0 replies

12 likes

  • 1007 Views
  • 0 replies
  • 12 likes

Serach results are not added to queue anymore

When i searched for a song in Android app and pressed the song title the app played it and added all the search results to queue. NOW it adds to queue just one song that I select. How to make the app add all the serch results to queue as it used to?

Casual Listener

  When i searched for a song in Android app and pressed the song title the app played it and added all the search results to queue. NOW it adds to queue just one song that I select. How to...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Random local files greyed out on android app

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A3 (2016)Operating SystemAndroid 7.0 My Question or IssueRecently I added about 50 new local files to my main spotify playlist (as well as a few others), on top of the 100 or so I already had. On d...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy A3 (2016) Operating System Android 7.0   My Question or Issue Recently I added about 50 new local files to my main spotify pla...

641 Views

0 replies

1 likes

  • 641 Views
  • 0 replies
  • 1 likes

My playlists are unable to shuffle.

PlanFreeCountry U.S.A.DeviceLg aristo 2Operating SystemAndroid oreo My Question or IssueSo one day at school i all of a sudden had unlimited skips, despite the fact that i don't have spotify premium and i have never had spotify premium. Then my playl...

Regular

  Plan Free Country  U.S.A. Device Lg aristo 2 Operating System Android oreo   My Question or Issue So one day at school i all of a sudden had unlimited skips, despite the f...

songassistant

Composer

969 Views

4 replies

0 likes

  • 969 Views
  • 4 replies
  • 0 likes

App crashes when switching songs

PlanPremium (family)Country NetherlandsDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueHi all! I'm using Spotify Premium (Family plan) v8.4.91.837 on a Galaxy S7 edge running Android 8.0.0. Ever since the latest update, ...

Casual Listener

Plan Premium (family) Country  Netherlands Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue Hi all! I'm using Spotify Premium (Family plan) v8.4...

1554 Views

0 replies

0 likes

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Spotify stuck in offline after android update

PlanPremiumCountry sswedenDeviceoneplus 5Operating SystemAndroid 9.0 (just updated from My Question or IssueSpotify was in offline mode when i updated my Android. Now I cant log in to Spotify in the app. It sys Im in offline mode. But I cant change t...

Newbie

Plan Premium Country  ssweden Device oneplus 5 Operating System Android 9.0 (just updated from 😎   My Question or Issue Spotify was in offline mode when i updated my Android. Now...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes

Superuser Contribution Ads are freezing up my spotify app

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound or allow me to refresh or go back. I have to hard re...

Casual Listener

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound o...

Jemi

Spotify Legend

2083 Views

3 replies

2 likes

  • 2083 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Using two apps on two devices (not at same time)

Hello all, I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a device repeatedly takes over that last played by the other device. H...

Regular

  Hello all,   I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a ...

Jemi

Spotify Legend

949 Views

3 replies

0 likes

  • 949 Views
  • 3 replies
  • 0 likes

Spotify keeps looping, unless phone is in aeroplane mode

PlanPremiumCountry USADevice(Samsung Galaxy 6, Windows PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On my android, the tracks keeps looping and had a **bleep** of a time listening to any of my play lists, I finally ...

Gig Goer

Plan Premium Country  USA Device (Samsung Galaxy 6, Windows PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  On my android, the track...

jaytaba

Gig Goer

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Skip function not working on Huawei USB-C earphones

Hello,I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other music apps... I used other phones, the problem is also presen...

Newbie

Hello, I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other...

906 Views

0 replies

2 likes

  • 906 Views
  • 0 replies
  • 2 likes

Can't download with celular

PlanPremiumCountry IndonesiaDeviceVivoOperating SystemAndroid My Question or Issue I've just subscribe premium today, and i tried to download music using my cellular. But even though i have enable using cellular to download, when i click download, it...

Newbie

Plan Premium Country  Indonesia Device Vivo Operating System Android   My Question or Issue  I've just subscribe premium today, and i tried to download music using my cellula...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Musicas e álbuns indisponíveis

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso tem musicas do Giorgio Modore" que quero muito ouvir ...

Newbie

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso te...

Bittencourt

Spotify Star

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Music download

PlanPremiumCountryGermany DeviceGalaxy S9 plusOperating SystemAndroid Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now) My Question or IssueI am using the newest Spotify version from Google Play Store. Also I...

Newbie

Plan Premium Country Germany  Device Galaxy S9 plus Operating System Android Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now)   My Questi...

supernovacloud7

Newbie

708 Views

1 replies

1 likes

  • 708 Views
  • 1 replies
  • 1 likes

El buscador no busca

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es un Huawei GW Metal, con Android 7.0. Además, cuento...

Newbie

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es ...

590 Views

0 replies

2 likes

  • 590 Views
  • 0 replies
  • 2 likes

Guys need help with the downloading of playlist

PlanPremiumDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I upgraded my note 8 to note 9 i cant seem to download my playlist any more from my PC to my phone

Casual Listener

  Plan Premium Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I upgraded my note 8 to note 9 i cant seem to download my playlist any m...

AeroZ

Composer

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Android auto issues

PlanPremium Country CanadaDevice Samsung Galaxy 9Operating SystemAndroid 8.0 My Question or Issue Sporify still not working properly with android auto. Reinstalled all apps & cleared caches Music will stop mid track. Or continue to show its playing w...

Newbie

Plan Premium  Country  Canada Device  Samsung Galaxy 9 Operating System Android 8.0   My Question or Issue  Sporify still not working properly with android auto.&nb...

943 Views

0 replies

5 likes

  • 943 Views
  • 0 replies
  • 5 likes

After update not work

PlanPremiumCountry Estonia DeviceLG G2 Just want to say that Spotify will not open last update. Only see logo and close program

Regular

Plan Premium Country Estonia  Device LG G2  Just want to say that Spotify will not open last update. Only see logo and close program

zanco

Regular

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

I can skip more than six songs

PlanFreeCountry ItalyDeviceSamsung J7 (I think)Operating SystemAndroid 8.1.0 My Question or IssueOk, first of all, it's a pain to log a bug, I don't even know if this is the right place to do so. But, here goes. This morning, I was able to skip more ...

Newbie

Plan Free Country  Italy Device Samsung J7 (I think) Operating System Android 8.1.0   My Question or Issue Ok, first of all, it's a pain to log a bug, I don't even know if this is...

365 Views

0 replies

1 likes

  • 365 Views
  • 0 replies
  • 1 likes