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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

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Solved!!Superuser Contribution App doesn't work at all

PlanPremiumCountryRomaniaDeviceSony xperia xa 2Operating SystemAndroid Oreo It all started last evening, the app stopped working mid-playlist and since then I haven't been able to get it to function properly. When I open it, all I can see is a black ...

Newbie

Plan Premium Country Romania Device Sony xperia xa 2 Operating System Android Oreo   It all started last evening, the app stopped working mid-playlist and since then I haven't been...

Jemi

Spotify Legend

480 Views

1 replies

0 likes

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Superuser Contribution Regional restrictions?

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .

Casual Listener

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .  

Jemi

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Developer warning for package "com.spotify.music" Failed to post notification on channel "null"

PlanPremiumCountrySingapore DeviceiBasso DX200 (Android based portable music player)Operating SystemAndroid 8.1.0 (Oreo)Spotify Version 8.4.82.664 My Question or IssueWhen downloading songs for "Offline" use, repeated error message displayed on the b...

Casual Listener

Plan Premium Country Singapore  Device iBasso DX200 (Android based portable music player) Operating System Android 8.1.0 (Oreo) Spotify Version 8.4.82.664   My Question or Issue ...

chungjun

Casual Listener

4806 Views

4 replies

6 likes

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Superuser Contribution I can see a song that I'm looking for but i can't listen it...

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in album i looked in before... The title of song was grey...

Newbie

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in alb...

Jemi

Spotify Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Real issue! Music streaming no output audio

PlanPremiumCountry AustraliaDeviceSony Xperia xz premiumOperating SystemAndroid 8.0.0 Issue So be playing music and bam randomly music stops. Look at my phone and then see it's still playing in the app click pause and press play again then issue goes...

Casual Listener

  Plan Premium Country  Australia Device Sony Xperia xz premium Operating System Android 8.0.0   Issue  So be playing music and bam randomly music stops. Look at my pho...

Jemi

Spotify Legend

630 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Müzikler inmiyor

PlanPremiumÜlkeTürkiyecihaz(Xiaomi mi5)Çalış sistemiAndroid 8.0 Premium kullanıcısıyımSon güncellemeyi yaptıktan sonra program kitaplığa eklediğim müzikleri indirmemeye başladı.Kitaplığımdaki bir çok müzik şuan yüklü değil sorunumun bir an önce düzel...

Casual Listener

Plan Premium Ülke Türkiye cihaz (Xiaomi mi5) Çalış sistemi Android 8.0     Premium kullanıcısıyım Son güncellemeyi yaptıktan sonra program kitaplığa eklediğim müzikleri indirmeme...

CihanKasay

Newbie

28003 Views

4 replies

5 likes

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  • 5 likes

Downloading music on android

PlanPremiumCountry United StatesDeviceSamsung Android My Question or Issue So I bought premium and I uploaded a bunch of my downloaded music and its all showed up, I put it all into a playlist but when I try to download the songs it doesn't do anythi...

Newbie

  Plan Premium Country  United States Device Samsung    Android  My Question or Issue  So I bought premium and I uploaded a bunch of my downloaded music and it...

Mantisentil

Community Legend

392 Views

1 replies

0 likes

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  • 1 replies
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Android interface lost options

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons.Plus, when I set up the Playlist Radio station, I received a very ...

Casual Listener

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons. Plus, when I ...

348 Views

0 replies

0 likes

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Why are random songs played when I chose an album?

PlanFreeCountry USADeviceSamsung Galaxy 7Operating System(Android Oreo, .) My Question or IssueWhen playing an album random songs will play from random artists. I don't want random songs to play, that's why I chose a specific album. I don't want any ...

Music Fan

Plan Free Country  USA Device Samsung Galaxy 7 Operating System (Android Oreo, .)   My Question or Issue When playing an album random songs will play from random artists. I d...

SuperSprynt

Music Fan

1176 Views

4 replies

0 likes

album
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Superuser Contribution Song artworks not showing on Instagram story

Plan PremiumCountry FranceDevice AnyOperating System Android 8.0, iOS 12.1 Hello, I have noticed that when I want to share a song, artist or album (tested all these out before posting here) as an Instagram story, the generated story only displays a g...

Regular

  Plan Premium Country France Device Any Operating System Android 8.0, iOS 12.1    Hello, I have noticed that when I want to share a song, artist or album (te...

Katerina

Spotify Legend

1940 Views

1 replies

0 likes

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Superuser Contribution all offline song gone when I restat my phone

All offline song gone when I restart my phone yesterday.How can I get it back ? Those song have been save on my sd card. PlanPremium Operating System Android

Newbie

All offline song gone when I restart my phone yesterday. How can I get it back ? Those song have been save on my sd card.   Plan Premium   Operating System  Android  

Katerina

Spotify Legend

320 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Podcasts won't load at all when offline.

Plan PremiumDeviceSamsung Galaxy S8 plusMy Question or IssueEverytime I'm offline and I try to access the podcasts page it never loads. Yes I have downloaded the podcasts for offline use. Doesn't matter at all when I'm offline none of the podcasts or...

Casual Listener

Plan Premium Device Samsung Galaxy S8 plus My Question or Issue Everytime I'm offline and I try to access the podcasts page it never loads. Yes I have downloaded the podcasts for offline use...

Jemi

Spotify Legend

1121 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Offline mode with Android Auto

PlanPremiumCountry USADevicePixel (Original)Operating SystemAndroid 9.0 My Question or Issue As of Android Auto's 11/29 update, I can no longer control Spotify through Android Auto (A.A.) in offline mode. If I initiate it on my phone, either before o...

Regular

Plan Premium Country  USA Device Pixel (Original) Operating System Android 9.0   My Question or Issue  As of Android Auto's 11/29 update, I can no longer control Spotify thro...

Peter

Spotify Legend

14009 Views

39 replies

36 likes

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  • 39 replies
  • 36 likes

"Sort Playlist" button does nothing

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid 8.0.0 My Question or IssueWhen I click "sort playlist" from the in-playlist menu (containing Add songs, Find in Playlist, etc.) the menu simply dissapears and no options for sorting the playl...

Newbie

Plan Premium Country US Device Galaxy S9 Operating System Android 8.0.0   My Question or Issue When I click "sort playlist" from the in-playlist menu (containing Add songs, Find i...

558 Views

0 replies

0 likes

bug
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Superuser Contribution Local files trouble not playing on Android

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I'm having an ongoing problem and I don't know whether it's related to my phone or my desktop (Windows), or perhaps neither. I fully understand the mechanics...

Newbie

Plan Premium Country US  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I'm having an ongoing problem and I don't know whether it's relate...

Jemi

Spotify Legend

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist not auto-updating when I connect to WiFi

PlanPremiumCountryPH DeviceAsus Zenfone 5 ZE620KLOperating SystemAndroid Oreo My Question or IssueBefore, I only open the Spotify App and it will now show on my Phone's notification bar that my downloaded playlists are now updating (Downloading Icon ...

Newbie

Plan Premium Country PH   Device Asus Zenfone 5 ZE620KL Operating System Android Oreo   My Question or Issue Before, I only open the Spotify App and it will now show on my Phone'...

441 Views

0 replies

0 likes

Auto download
Notification Icon
  • 441 Views
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A potential bug involving aux cord and bluetooth

PlanPremium (student plan)Country USADeviceXiaomi Mi Max 2Operating SystemAndroid: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0 My Question or Issue I have a car I use an aux cord in and a pair of wireless earbuds (LG HBS770) that I use throughout...

Casual Listener

Plan Premium (student plan) Country  USA Device Xiaomi Mi Max 2 Operating System Android: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0   My Question or Issue  I have a car...

387 Views

0 replies

0 likes

  • 387 Views
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Superuser Contribution App keeps crashing

My Question or Issue Hi. I seem to have quite a complex situatuon here. I'm subscribed to a family premium plan and I've paid the fee for until April 2019. The problem is I live in Serbia now, and my plan is made from Italy. The app works perfectly o...

Newbie

My Question or Issue  Hi. I seem to have quite a complex situatuon here. I'm subscribed to a family premium plan and I've paid the fee for until April 2019. The problem is I live in Serbia now,...

Jemi

Spotify Legend

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
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Local files when switching from iPhone to Android

Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files?

Casual Listener

  Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files? 

AeroZ

Composer

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
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Home Mix won't open on mobile

PlanPremiumCountry USADevicePixel 3 XLOperating SystemAndroid My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on ...

Newbie

Plan Premium Country  USA Device Pixel 3 XL Operating System Android   My Question or Issue  Starting last weekend, my Home Mix playlist won't open on my mobile.  It ope...

philljust

Newbie

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes