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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115014 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231287 Views

148 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590643 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485246 Views

580 replies

42 likes

Account
Free
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I need spotify to not automatically connect to bluetooth on Android

Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds. It will cut off audio from the call I am having and just make clicking sounds as it tries to take over the audio and launch the podcast I had been listn...

Casual Listener

Spotify keeps interupting my phone calls when I am talking on my true wireless bluetooth earbuds.  It will cut off audio from the call I am having and just make clicking sounds as it tries to ta...

329 Views

0 replies

0 likes

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Notification shows wrong track on Android

PlanFreeCountryGermanyDevicePixel 3Operating SystemAndroid 9 My Question or IssueDuring streaming to a Chromecast Audio, after a few track, both the notification and the in-app screen show different tracks which are currently playing. I have to refre...

Casual Listener

Plan Free Country Germany Device Pixel 3 Operating System Android 9   My Question or Issue During streaming to a Chromecast Audio, after a few track, both the notification and the in-a...

guerda

Casual Listener

972 Views

1 replies

1 likes

  • 972 Views
  • 1 replies
  • 1 likes

App UI on phone problem

PlanFremiumCountryMalaysiaDeviceMi A1Operating SystemAndroid 9.0 My Question or IssueMy old Spotify account had a storage problem (keeps switching to internal storage by itself) and I decided to make a new account. This new account however had issues...

Casual Listener

Plan Fremium Country Malaysia Device Mi A1 Operating System Android 9.0   My Question or Issue My old Spotify account had a storage problem (keeps switching to internal storage by itse...

553 Views

0 replies

0 likes

UI
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Changing playback device

Hi.I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it.I've had a look but couldnt find anyone else with the same iss...

Newbie

Hi. I've got Spotify premium on my Galaxy S8, when i go from playing on my car head unit or bt headphones, to change the playback device or group i have to force close the app to change it. I've ha...

335 Views

0 replies

0 likes

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Follow button disappeared from radio station page

I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly and quickly access from my "Your Library" tab. Acco...

Regular

I can still go to and play a radio station - but as of today, I noticed the Follow button is no longer there - so it won't save the radio station to my "Stations" that I want to listen to repeatedly ...

Owlexayala

Newbie

2776 Views

9 replies

18 likes

  • 2776 Views
  • 9 replies
  • 18 likes

Songs Greyed Out on Phone - Work on Desktop Version

Spotify Desktop - Windows 10.LG G6 w/ Spotify App.Both logged into same network.Windows firewall set to allow Spotify to upload/download. Songs play fine on desktop, but although the songs are showing up on my phone, they are greyed out. I searched t...

Newbie

Spotify Desktop - Windows 10. LG G6 w/ Spotify App. Both logged into same network. Windows firewall set to allow Spotify to upload/download.   Songs play fine on desktop, but although the s...

338 Views

0 replies

0 likes

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Spotify spanning Waze ads

Please stop spamming me to connect Waze. I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days. Get your stuff together or you're gonna lose a client, there are other options s that won't **bleep** me off....

Casual Listener

Please stop spamming me to connect Waze.  I pay premium and have told Spotify NO to connecting probably ten times already in the last 3 days.  Get your stuff together or you're gonna lose a...

562 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Data saver option will not turn off

PlanPremiumCountry SwitzerlandDeviceLg V30Operating SystemAOSPextended Hello there,i contacted the support for this issue and had a little chat. But they weren't quite able to help me, other than telling me things that i dont know and can understand....

Newbie

  Plan Premium Country  Switzerland Device Lg V30 Operating System AOSPextended   Hello there, i contacted the support for this issue and had a little chat. But they weren't...

759 Views

0 replies

0 likes

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Remove Top Podcasts From Home Screen

PlanPremiumCountry USADeviceSamsung Galaxy 9 NoteOperating SystemAndroid Oreo My Question or Issue I cannot find a way to remove, either selectively or completely, the Your top podcasts from my Home screen. This is not public information that I want ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Note Operating System Android Oreo   My Question or Issue   I cannot find a way to remove, either selectively or compl...

3575 Views

0 replies

70 likes

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  • 70 likes

Can not share on facebook!

PlanPremiumCountry Slovakia DeviceSony Xperia Operating System(iOS 10, Android Oreo, Windows 10,etc.) In the long run, I can not share my playlist on facebook. Can this fix be corrected?

Roadie

Plan Premium Country  Slovakia  Device Sony Xperia  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   In the long run, I can not share my playlist on facebo...

373 Views

0 replies

0 likes

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Local files won't play on cellphone

PlanPremiumCountry GermanyDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo, My Question or IssueHi, I am using Spotify for quite a while now and never had any problems.But since last week I can't play my local files on my mobile device. I down...

Visitor

Plan Premium Country  Germany Device Samsung Galaxy Note 8 Operating System Android Oreo,   My Question or Issue Hi, I am using Spotify for quite a while now and never had ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Spotify gets black screen and crashes

DeviceHuawei P20 Pro My Issue Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. This happens every time when I play a playlist. Sometimes immediately w...

Casual Listener

Device Huawei P20 Pro   My Issue  Whenever I play music from a Spotify-made playlist I get a black screen by some songs and the app does not respond and crashes later in few seconds. Th...

Hysnn

Casual Listener

708 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify will not sync local files

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Oreo, Windows 10 My Question or Issue It's been weeks and I can't get spotify to sync local files. There are seriously so many posts about this same kind of issue, how has spotify no...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy 8 Operating System Android Oreo, Windows 10   My Question or Issue  It's been weeks and I can't get spotify to sy...

Peter

Spotify Legend

796 Views

3 replies

0 likes

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The genre radio stations do not show up on ipad

I am using an ipad with iOS 12.3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz and s...

Casual Listener

I am using an ipad with iOS 12.3. Since last Saturday none  of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but n...

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

cant hear song on my phone

hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :SPlanPremiumCountry: DenmarkDeviceSamsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...

Casual Listener

hi.. i can hear a song on my PC, but on my phone its not on the playlist :S and i cant find it either when i sceach for it :S Plan Premium Country: Denmark Device Samsung Galaxy 9) Operating Sy...

324 Views

0 replies

0 likes

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problem with data server

PlanPremiumCountry HongKongDeviceNokia 7plusOperating SystemAndroid Oreo My Question or Issuei can't set the data server to off.when i set it off,it will set to on again when i slide down the screen to view the other setting.

Newbie

Plan Premium Country  HongKong Device Nokia 7plus Operating System Android Oreo   My Question or Issue i can't set the data server to off.when i set it off,it will set to on...

353 Views

0 replies

0 likes

  • 353 Views
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Problems with my account on a huawei mate 9 pro

PlanPremiumCountrySweden DeviceHuawei mate 9 ProOperating SystemAndroid™ 7.0 My Question or IssueI have been a subscripted listener for about 5 years and never really had any huge problems with spotify's app. But recently its been bugging a little to...

Newbie

Plan Premium Country Sweden  Device Huawei mate 9 Pro Operating System Android™ 7.0   My Question or Issue I have been a subscripted listener for about 5 years and never really ha...

362 Views

0 replies

0 likes

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Dopo aggiornamento applicazione, non riesco piu' a visualizzare i profili

Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde di caricamento in corso ma non apre nulla.

Newbie

   Dopo aggiornamento applicazione non riesco a visualizzare i profili, vedo solo i profili artisti ma non riesco a vedere i profili degli amici. Quando apro un profilo gira la ruota verde...

429 Views

0 replies

0 likes

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Constant Download Notifcation

PlanFreeCountry USADeviceZTE V8 Blade Pro (Model Z978)Operating SystemAndroid 6.0.1 My Question or Issue For the past month, Spotify has been giving me a constant Downloading notifcation usually 0% for 0/1 items. I never have been a premium member so...

Newbie

Plan Free Country  USA Device ZTE V8 Blade Pro (Model Z978) Operating System Android 6.0.1   My Question or Issue  For the past month, Spotify has been giving me a constant D...

341 Views

0 replies

1 likes

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Mi Spotify no detecta mi sd

Hola, mi nombre es Josué y tengo un Redmi note 4.Mi problema es que Spotify no detecta mi sd. Antes lo hacía, pero ahora no. Tampoco puedo borrar los datos de las canciones que descargué antes cuando detectaba mi sd (los datos están en la sd y Spotif...

Newbie

Hola, mi nombre es Josué y tengo un Redmi note 4. Mi problema es que Spotify no detecta mi sd.  Antes lo hacía, pero ahora no.  Tampoco puedo borrar los datos de las canciones que descar...

626 Views

0 replies

0 likes

  • 626 Views
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  • 0 likes