Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
374109 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry SwedenDeviceSamsung S7 EdgeOperating SystemAndroid 8.0 My Question or Issue If I follow a playlist and want to add it as my own so I can customize and add music, how do I do it?
Plan Premium Country Sweden Device Samsung S7 Edge Operating System Android 8.0 My Question or Issue If I follow a playlist and want to add it as my own so I can customiz...
Regular
771 Views
4 replies
0 likes
For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have my original wallpaper. Google Play Music has had it for year...
For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have m...
1305 Views
0 replies
16 likes
PlanPremiumCountryBrazilDeviceMoto G 4 Play Operating SystemAndroid 7.1.1 Hi, guys. I have a problem with the app, is basically:When I click in a menu for open, the app don't open the Menu and after it closes alone. I've reinstalled, but the problem ...
Plan Premium Country Brazil Device Moto G 4 Play Operating System Android 7.1.1 Hi, guys. I have a problem with the app, is basically: When I click in a menu for open, the app ...
315 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 8.0 My Question or Issue Ever since yesterday the app on my android phone has been extremely buggy. Taking a long time to start songs back up after pausing, menus take an extremely long time to...
Plan Premium Country USA Device LG V30 Operating System Android 8.0 My Question or Issue Ever since yesterday the app on my android phone has been extremely buggy. Taking a lon...
Music Fan
882 Views
6 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify Version8.4.88.150 My Question or IssueSpotify will rotate in all settings except the playback viewing mode (where the album cover is shown). I've downloaded t...
Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify Version 8.4.88.150 My Question or Issue Spotify will rotate in all settings except...
1702 Views
0 replies
26 likes
PlanPremiumCountry ColombiqDevice Huawei Honor 8xOperating SystemAndroid oreo 8.1 My Question or Issue I want to see the entire lockscreen the music i am listening, it shows just a bar a little bar and i want to see the entire lockscreen with the mus...
Plan Premium Country Colombiq Device Huawei Honor 8x Operating System Android oreo 8.1 My Question or Issue I want to see the entire lockscreen the musi...
733 Views
0 replies
2 likes
PlanPremiumCountry ItalyDeviceRedmi Note 4Operating System Androdi 7.0 NRD90M My Question or Issue Hello, So my account as been hacked left and right and they had to re-set my subscription with consequent loss of downloaded songs. In reading other to...
Plan Premium Country Italy Device Redmi Note 4 Operating System Androdi 7.0 NRD90M My Question or Issue Hello, So my account as been hacked left and right ...
Community Legend
1018 Views
9 replies
0 likes
PlanPremiumCountryBrazil DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssueI'm in offline mode and I search for some artist I have plenty of musics downloaded and I hit play on the first song of the list found.When the first song e...
Plan Premium Country Brazil Device Galaxy S9+ Operating System Android Oreo 8.0 My Question or Issue I'm in offline mode and I search for some artist I have plenty of musics ...
Community Legend
304 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceXiaomi Mi A2Operating SystemAndroid My Question or IssueHello, when I'm listening to my daily mix and it reaches the end of the list, it does not keep loading songs, why is this fault?
Plan Premium Country Philippines Device Xiaomi Mi A2 Operating System Android My Question or Issue Hello, when I'm listening to my daily mix and it reaches the end of the lis...
Community Legend
291 Views
1 replies
0 likes
DeviceXiaomi Redmi s2Operating SystemAndroid Oreo My Question or IssueI really have a weird Issue with my Spotify, i made my own playlist a couple of weeks ago but can't seem to add it as a short cut on my home screen all the other ( not self created...
Device Xiaomi Redmi s2 Operating System Android Oreo My Question or Issue I really have a weird Issue with my Spotify, i made my own playlist a couple of weeks ago b...
Community Legend
362 Views
1 replies
0 likes
PlanFreeOperating SystemAndroid Oreo My Question or IssueHey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I am desperate to play my loal music on android with spotify. Thats why I probadl...
Plan Free Operating System Android Oreo My Question or Issue Hey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I a...
Community Legend
1477 Views
1 replies
0 likes
Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my phone, after the 1st song some wierd azz songs start playing that I never listened nor heard of. For ex...
Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my ph...
Community Legend
492 Views
1 replies
0 likes
I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet. It seems like an important feature to lose & can I have it back in the next update? Thanks in advance.
I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet. It seems like an important feature to lose & can I have it back in th...
Community Legend
683 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceDiverse, Android 9Spotify version 8.4.88.150 Unter Android 9 werden in der Artistenansicht seit dem letzten Update keine Alben mehr angezeigt.Es ist nur Android 9 betroffen da dort ein neues Design angezeigt wird. Das ne...
Plan Free/Premium Country Device Diverse, Android 9 Spotify version 8.4.88.150 Unter Android 9 werden in der Artistenansicht seit dem letzten Update keine Alben mehr angez...
2311 Views
0 replies
0 likes
PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Pie (9), most current version My Question or IssueThe app keeps downgrading my music quality. I always keep it set to Very High and multiple times per week the app changes it back to t...
Plan Premium Country USA Device Google Pixel 3 Operating System Android Pie (9), most current version My Question or Issue The app keeps downgrading my music quality.&n...
Newbie
1108 Views
1 replies
2 likes
PlanFreeCountry USADeviceGalaxy S6Operating SystemAndroid. My Question or Issue I have many playlists on my Spotify account, however, the one playlist that I listen to heavily, which is almost 3,000 songs, no longer has the option to shuffle the play...
Plan Free Country USA Device Galaxy S6 Operating System Android. My Question or Issue I have many playlists on my Spotify account, however, the one playlist...
372 Views
0 replies
0 likes
Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada poco y no se puede remover a mano. He cerrado sesión...
Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada p...
Newbie
4577 Views
6 replies
18 likes
PlanPremiumCountry GermanyDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or Issue I added songs to my library from my computer. They synced on my iPad but not on my Android mobile phone. I have enough storage and tried to logout and lo...
Plan Premium Country Germany Device Huawei P20 Pro Operating System Android 8.1.0 My Question or Issue I added songs to my library from my computer. They synced on my iPa...
244 Views
0 replies
0 likes
I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.
I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.
Newbie
1328 Views
10 replies
1 likes
Hi there, I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't tracked/artists are not given credit for them. I notice this err...
Hi there, I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't trac...
461 Views
0 replies
0 likes
