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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388014 Views

545 replies

34 likes

Account
Free
  • 388014 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8052 Views

0 replies

7 likes

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What happen to local files if premium plan runs out?

PlanFreeOperating SystemAndroid Oreo My Question or IssueHey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I am desperate to play my loal music on android with spotify. Thats why I probadl...

Newbie

Plan Free Operating System Android Oreo   My Question or Issue Hey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I a...

Loxer

Community Legend

1542 Views

1 replies

0 likes

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  • 1 replies
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Why do random songs star playing in my play list?

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my phone, after the 1st song some wierd azz songs start playing that I never listened nor heard of. For ex...

Casual Listener

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my ph...

Loxer

Community Legend

513 Views

1 replies

0 likes

what
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Arrange songs within a playlist gone with update?

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet. It seems like an important feature to lose & can I have it back in the next update? Thanks in advance.

Newbie

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet.  It seems like an important feature to lose & can I have it back in th...

Loxer

Community Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
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Albumliste von Artistenansicht verschwunden

PlanFree/PremiumCountry DeviceDiverse, Android 9Spotify version 8.4.88.150 Unter Android 9 werden in der Artistenansicht seit dem letzten Update keine Alben mehr angezeigt.Es ist nur Android 9 betroffen da dort ein neues Design angezeigt wird. Das ne...

Newbie

Plan Free/Premium Country   Device Diverse, Android 9 Spotify version 8.4.88.150   Unter Android 9 werden in der Artistenansicht  seit dem letzten Update keine Alben mehr angez...

2321 Views

0 replies

0 likes

  • 2321 Views
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App constantly changes my music quality...

PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Pie (9), most current version My Question or IssueThe app keeps downgrading my music quality. I always keep it set to Very High and multiple times per week the app changes it back to t...

Newbie

  Plan Premium Country  USA Device Google Pixel 3 Operating System Android Pie (9), most current version   My Question or Issue The app keeps downgrading my music quality.&n...

dawidw

Newbie

1114 Views

1 replies

2 likes

  • 1114 Views
  • 1 replies
  • 2 likes

[mobile] shuffle option missing on specific playlist.

PlanFreeCountry USADeviceGalaxy S6Operating SystemAndroid. My Question or Issue I have many playlists on my Spotify account, however, the one playlist that I listen to heavily, which is almost 3,000 songs, no longer has the option to shuffle the play...

Newbie

  Plan Free Country  USA Device Galaxy S6 Operating System Android.    My Question or Issue  I have many playlists on my Spotify account, however, the one playlist...

381 Views

0 replies

0 likes

  • 381 Views
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Notificación persistente "conectando a Spotify"

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada poco y no se puede remover a mano. He cerrado sesión...

Casual Listener

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada p...

DarkMefisto

Newbie

4609 Views

6 replies

18 likes

  • 4609 Views
  • 6 replies
  • 18 likes

My library doesn't sync to my Android mobile phone

PlanPremiumCountry GermanyDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or Issue I added songs to my library from my computer. They synced on my iPad but not on my Android mobile phone. I have enough storage and tried to logout and lo...

Newbie

Plan Premium Country  Germany Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue  I added songs to my library from my computer. They synced on my iPa...

256 Views

0 replies

0 likes

  • 256 Views
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No filter button to search playlist

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.

Regular

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.   

intaloemanoel

Newbie

1387 Views

10 replies

1 likes

  • 1387 Views
  • 10 replies
  • 1 likes

Recently Played Artists Not Showing?

Hi there, I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't tracked/artists are not given credit for them. I notice this err...

Newbie

Hi there,   I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't trac...

467 Views

0 replies

0 likes

  • 467 Views
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Cannot start radio station. Please try again later

PlanPremiumCountryPortugalDevice(OnePlus One)Operating System(Android 6.0.1)Spotify 8.4.84.874 My Question or Issue When I try to start a song radio, it just gives me the pop-up with the above text "Cannot start radio station. Please try again later"...

Roadie

  Plan Premium Country Portugal Device (OnePlus One) Operating System (Android 6.0.1) Spotify 8.4.84.874     My Question or Issue  When I try to start a song radio, i...

Oh-well

Casual Listener

4483 Views

17 replies

10 likes

  • 4483 Views
  • 17 replies
  • 10 likes

Artistas no se reproducen

PlanPremiumCountry ArgentinaDeviceMoto Z2 playOperating SystemAndroid My Question or Issue En específico la banda Babasónicos no se reproduce desde mi celular, en otros dispositivos si lo hace correctamente. No aparece ningún aviso, simplemente no se...

Newbie

  Plan Premium Country  Argentina Device Moto Z2 play Operating System Android  My Question or Issue  En específico la banda Babasónicos no se reproduce desde mi celular...

oburger04

Roadie

1291 Views

1 replies

0 likes

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  • 1 replies
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App crash

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queuePlanPremiumCountrySpainDeviceBqOperating System Android Oreo

Regular

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queue Plan Premium Country Spain Device Bq Operating System  Android Oreo  

Billy-J

Spotify Star

1632 Views

5 replies

1 likes

Crash
  • 1632 Views
  • 5 replies
  • 1 likes

buzzing noise Android - FIXED!

Hi all, So many (including myself) have been suffering from a buzzing sound (or electronic bug) during playback in Android Devices. I use a Note5 (yes it is getting old), however I believe the issue is the same across multitude of devices.The reason ...

Newbie

  Hi all,   So many (including myself) have been suffering from a buzzing sound (or electronic bug) during playback in Android Devices.    I use a Note5 (yes it is getting ol...

6148 Views

0 replies

1 likes

  • 6148 Views
  • 0 replies
  • 1 likes

Fixing radio

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help!

Newbie

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help! 

netomm

Newbie

920 Views

1 replies

3 likes

Android
Radio
  • 920 Views
  • 1 replies
  • 3 likes

specific albums dont play properly?

PremiumCountry CanadaDeviceLG Power x IIOperating Systemwhatever latest android OS My Question or Issue For some reason, J.Cole's album KOD and specific songs within don't play properly, some just break spotify and crash it, or just skip into the nex...

Newbie

Premium Country  Canada Device LG Power x II Operating System whatever latest android OS   My Question or Issue  For some reason, J.Cole's album KOD and specific songs within ...

385 Views

0 replies

0 likes

  • 385 Views
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Unable to Create New Playlists on Android

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making playlists on my computer, just my mobile device (I use...

Newbie

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making pla...

294 Views

0 replies

0 likes

  • 294 Views
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[Chromecast] App must be forced closed to find Chromecast

PlanPremiumCountrySwedenDeviceNexus 5XOperating SystemAndroid My Question or IssueSometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I force close Spotify and restart the Chromecast is usually visible. I've had t...

Casual Listener

Plan Premium Country Sweden Device Nexus 5X Operating System Android   My Question or Issue Sometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I f...

344 Views

0 replies

0 likes

  • 344 Views
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Only downloading a few of my songs

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7. I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs are downloaded, and no matter what I do, it won't download an...

Newbie

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7.   I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs a...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes