Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files?
Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files?
Composer
336 Views
1 replies
0 likes
PlanPremiumCountry USADevicePixel 3 XLOperating SystemAndroid My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on ...
Plan Premium Country USA Device Pixel 3 XL Operating System Android My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It ope...
Newbie
472 Views
1 replies
1 likes
My Question or Issue Hello. I let a friend log in to his premium account on my phone and download some of his stuff on there too to listen to.Since then he has logged out. Does his downloaded stuff still take up space on my memory? If so how do I del...
My Question or Issue Hello. I let a friend log in to his premium account on my phone and download some of his stuff on there too to listen to. Since then he has logged out. Does his downloade...
Spotify Legend
2644 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically...
Visitor
1628 Views
1 replies
1 likes
Hi, I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one on spotify, the song artist and the name. Is there a more easier ...
Hi, I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one ...
470 Views
0 replies
1 likes
PremiumSamsung Galaxy S8 My Question or IssueWhen playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through without this happening. Spotify will play 3 seconds of a song a...
Premium Samsung Galaxy S8 My Question or Issue When playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through...
234 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceMotorola E5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock screen? It used to, but now it doesn't.
Plan Free/Premium Country Device Motorola E5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock scree...
371 Views
0 replies
0 likes
PlanPremiumCountryFinland DeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI recently switched from Nexus 5X to Galaxy S9+, and noticed that Text to Speech function is disabled in my new phone's keyboard. It used to work with ...
Plan Premium Country Finland Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue I recently switched from Nexus 5X to Galaxy S9+, and noticed that Text...
350 Views
0 replies
0 likes
PlanPremiumCountryNew Zealand DeviceS9+Operating SystemAndroid Oreo My Question or IssueThe Android app is really slow and laggy. Everything takes ages to load, I've reinstalled my app, reset my phone, cleared the cache, literally everything. It's sl...
Plan Premium Country New Zealand Device S9+ Operating System Android Oreo My Question or Issue The Android app is really slow and laggy. Everything takes ages to l...
Spotify Legend
312 Views
1 replies
0 likes
My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pause itself. I decided to uninstall the app and reinstall it...
My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pau...
417 Views
0 replies
0 likes
Buenos días/tardes/noches, tengo un problema con las descargas de musica a mi dispositivo (tengo cuenta premium vigente).Empeze a añadir nuevas canciones a mi musica pero se tarda BASTANTE tiempo en descargar la musica, borre mis descargar y las empe...
Buenos días/tardes/noches, tengo un problema con las descargas de musica a mi dispositivo (tengo cuenta premium vigente). Empeze a añadir nuevas canciones a mi musica pero se tarda BASTANTE tiempo e...
Spotify Legend
3816 Views
1 replies
1 likes
Lately, I've wanted to remove some playlists from my recently played and when I click on them and press the three dots, the remove option isn't there anymore. Maybe it was an update change, however, I thought it wouldn't be removed or something. So, ...
Lately, I've wanted to remove some playlists from my recently played and when I click on them and press the three dots, the remove option isn't there anymore. Maybe it was an update change, however, ...
Casual Listener
988 Views
2 replies
0 likes
PlanPremiumCountry TurkeyDeviceHuawei G8Operating SystemAndroid 6.0 My Question or IssueHello everyone!I saw these featured playlist createn by Spotify. You'll see what I want to tell in the attachments. (Can't add attachments but I made a link) List...
Plan Premium Country Turkey Device Huawei G8 Operating System Android 6.0 My Question or Issue Hello everyone! I saw these featured playlist createn by Spotify. You'll see wha...
Roadie
1251 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceGoogle pixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Simply activate developer option by clicking 5 times on phone version. Once done go in develo...
Plan Free/Premium Country Device Google pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Si...
1068 Views
0 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...
353 Views
0 replies
0 likes
Spotify ne lis pas tous mes titres et reviend au début après chaque morceau.PlanFree/PremiumCountry DeviceGalaxy s4Operating SystemAndroid My Question or IssueSpotify ne lie pas tous mes titre et reviend au début après chaque morceau.
Spotify ne lis pas tous mes titres et reviend au début après chaque morceau. Plan Free/Premium Country Device Galaxy s4 Operating System Android My Question or Issue Spotify ...
Spotify Legend
350 Views
1 replies
0 likes
PlanPremiumGermany DeviceNokia 8Operating SystemAndroid My Question or IssueIs it possible to use the stream ON option Deutsche Telekom with BT tethering?I'm using a Adroid device (Nokia in my car (Volvo XC 90 from 2018) with Blurtooth Tethering. Wit...
Plan Premium Germany Device Nokia 8 Operating System Android My Question or Issue Is it possible to use the stream ON option Deutsche Telekom with BT tethering? I'm using a...
678 Views
0 replies
0 likes
Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track. I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to find any options to disable this feature. I have searched all o...
Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track. I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to fin...
Newbie
1508 Views
1 replies
7 likes
PlanPremiumCountry USA DeviceSamsung Galaxy 9 PlusOperating SystemWin 10 My Question or Issue I've been using Spotify on my Android for months with little issue. All of a sudden my playlists no longer play. If a song does start playing, it usually st...
Plan Premium Country USA Device Samsung Galaxy 9 Plus Operating System Win 10 My Question or Issue I've been using Spotify on my Android for months with little issue.&nb...
473 Views
0 replies
1 likes
PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...
Plan Premium Country Austria Device Oneplus3, PC Operating System Android, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to m...
Newbie
12326 Views
8 replies
0 likes
