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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111023 Views

26 replies

3 likes

  • 111023 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223481 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223481 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580570 Views

79 replies

3 likes

  • 580570 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478048 Views

577 replies

40 likes

Account
Free
  • 478048 Views
  • 577 replies
  • 40 likes

Polish translation

Hi!Settings> device memory used >Free space is transladed as "Gratis" should be "Dostępna pamięć".Cheers.

Newbie

  Hi! Settings> device memory used > Free space is transladed as "Gratis" should be "Dostępna pamięć". Cheers.    

263 Views

0 replies

0 likes

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Superuser Contribution problem with radio stations

Hello,i have a problem with radio stations and library...i follow a radio station and my choise dows not goes to radio bouquet but on list bouquet...I cant transfer it on radio library..plz fix it !!!

Visitor

  Hello, i have a problem with radio stations and library...i follow a radio station and my choise dows not goes to radio bouquet but on list bouquet...I cant transfer it on radio library..plz...

344 Views

0 replies

0 likes

  • 344 Views
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I can't open the android app, error message "spotify stopped working"

PlanPremiumCountry BrazilDeviceSamsung Galaxy S8Operating SystemAndroid 8 My Question or IssueEverytime I try to open the Spotify app in my android device, the application stops itself and it won't open, It was happening since last week, but most of ...

Casual Listener

  Plan Premium Country  Brazil Device Samsung Galaxy S8 Operating System Android 8   My Question or Issue Everytime I try to open the Spotify app in my android device, ...

songassistant

Composer

1892 Views

7 replies

0 likes

  • 1892 Views
  • 7 replies
  • 0 likes

Listen Everywhere broken

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it, via Bluetooth, when the calls ends, Spotify starts...

Visitor

I have Spotify installed on my Windows 10 PC at home. I have Spotify installed on my Samsung S9 Note. If I am listening to Spotify on my PC and I do anything with my phone, such as take a call on it,...

user-removed

Not applicable

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Add to home screen issue - not free account

PlanPremium for familyCountry UK DeviceSamsung S7Operating SystemAndroid My Question or Issue When I try to add a link to certain playlist to my home screen, the link does not appear. Once such example is the playlist “Electro Workout’. When I click ...

Newbie

Plan Premium for family Country  UK   Device Samsung S7 Operating System Android   My Question or Issue   When I try to add a link to certain playlist to my home scree...

277 Views

0 replies

0 likes

  • 277 Views
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Profile from search result doesn't open even after reinstall

PlanFree Country USDeviceSamsung j7Operating SystemAndroid Nougat 7.1.1 My Question or Issue I search for "Amy Rogg" & when i choose the 2nd search result ("Amy F. Rogg"), it just hangs and hangs (see screenshot) Ive tried:force quitting appdeleting ...

Music Fan

  Plan Free   Country  US Device Samsung j7 Operating System Android Nougat 7.1.1   My Question or Issue   I search for "Amy Rogg" & when i choose the 2nd se...

269 Views

0 replies

0 likes

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Album Radio

PlanPremiumCountry U.S.A.DevicePixel 3 XLOperating SystemAndroid 9 When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected tracks do not begin playing from the start of the aong. The track will begin playing...

Casual Listener

Plan Premium Country  U.S.A. Device Pixel 3 XL Operating System Android 9   When playing an album Radio based on the album amo by Bring Me The Horizon, the first few selected track...

KronosZ617

Casual Listener

1083 Views

4 replies

0 likes

  • 1083 Views
  • 4 replies
  • 0 likes

Song stuck in queue

PlanPremiumCountryFranceDeviceOneplus OneOperating SystemAndroid 7 Hi,I've been having this issue recently where a song that I added to the queue about a week ago apparently got 'stuck' and will pop back into the queue sometimes when I start playing ...

Newbie

Plan Premium Country France Device Oneplus One Operating System Android 7   Hi, I've been having this issue recently where a song that I added to the queue about a week ago apparently ...

1013 Views

0 replies

12 likes

  • 1013 Views
  • 0 replies
  • 12 likes

Serach results are not added to queue anymore

When i searched for a song in Android app and pressed the song title the app played it and added all the search results to queue. NOW it adds to queue just one song that I select. How to make the app add all the serch results to queue as it used to?

Casual Listener

  When i searched for a song in Android app and pressed the song title the app played it and added all the search results to queue. NOW it adds to queue just one song that I select. How to...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
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Random local files greyed out on android app

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A3 (2016)Operating SystemAndroid 7.0 My Question or IssueRecently I added about 50 new local files to my main spotify playlist (as well as a few others), on top of the 100 or so I already had. On d...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy A3 (2016) Operating System Android 7.0   My Question or Issue Recently I added about 50 new local files to my main spotify pla...

643 Views

0 replies

1 likes

  • 643 Views
  • 0 replies
  • 1 likes

My playlists are unable to shuffle.

PlanFreeCountry U.S.A.DeviceLg aristo 2Operating SystemAndroid oreo My Question or IssueSo one day at school i all of a sudden had unlimited skips, despite the fact that i don't have spotify premium and i have never had spotify premium. Then my playl...

Regular

  Plan Free Country  U.S.A. Device Lg aristo 2 Operating System Android oreo   My Question or Issue So one day at school i all of a sudden had unlimited skips, despite the f...

songassistant

Composer

975 Views

4 replies

0 likes

  • 975 Views
  • 4 replies
  • 0 likes

App crashes when switching songs

PlanPremium (family)Country NetherlandsDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueHi all! I'm using Spotify Premium (Family plan) v8.4.91.837 on a Galaxy S7 edge running Android 8.0.0. Ever since the latest update, ...

Casual Listener

Plan Premium (family) Country  Netherlands Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue Hi all! I'm using Spotify Premium (Family plan) v8.4...

1561 Views

0 replies

0 likes

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Spotify stuck in offline after android update

PlanPremiumCountry sswedenDeviceoneplus 5Operating SystemAndroid 9.0 (just updated from My Question or IssueSpotify was in offline mode when i updated my Android. Now I cant log in to Spotify in the app. It sys Im in offline mode. But I cant change t...

Newbie

Plan Premium Country  ssweden Device oneplus 5 Operating System Android 9.0 (just updated from 😎   My Question or Issue Spotify was in offline mode when i updated my Android. Now...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Superuser Contribution Ads are freezing up my spotify app

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound or allow me to refresh or go back. I have to hard re...

Casual Listener

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound o...

Jemi

Spotify Legend

2090 Views

3 replies

2 likes

  • 2090 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Using two apps on two devices (not at same time)

Hello all, I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a device repeatedly takes over that last played by the other device. H...

Regular

  Hello all,   I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a ...

Jemi

Spotify Legend

967 Views

3 replies

0 likes

  • 967 Views
  • 3 replies
  • 0 likes

Spotify keeps looping, unless phone is in aeroplane mode

PlanPremiumCountry USADevice(Samsung Galaxy 6, Windows PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On my android, the tracks keeps looping and had a **bleep** of a time listening to any of my play lists, I finally ...

Gig Goer

Plan Premium Country  USA Device (Samsung Galaxy 6, Windows PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  On my android, the track...

jaytaba

Gig Goer

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Skip function not working on Huawei USB-C earphones

Hello,I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other music apps... I used other phones, the problem is also presen...

Newbie

Hello, I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other...

913 Views

0 replies

2 likes

  • 913 Views
  • 0 replies
  • 2 likes

Can't download with celular

PlanPremiumCountry IndonesiaDeviceVivoOperating SystemAndroid My Question or Issue I've just subscribe premium today, and i tried to download music using my cellular. But even though i have enable using cellular to download, when i click download, it...

Newbie

Plan Premium Country  Indonesia Device Vivo Operating System Android   My Question or Issue  I've just subscribe premium today, and i tried to download music using my cellula...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Musicas e álbuns indisponíveis

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso tem musicas do Giorgio Modore" que quero muito ouvir ...

Newbie

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso te...

Bittencourt

Spotify Star

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

Music download

PlanPremiumCountryGermany DeviceGalaxy S9 plusOperating SystemAndroid Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now) My Question or IssueI am using the newest Spotify version from Google Play Store. Also I...

Newbie

Plan Premium Country Germany  Device Galaxy S9 plus Operating System Android Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now)   My Questi...

supernovacloud7

Newbie

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes