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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify app.

Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...

Newbie

  Plan  Family premium plan   Country USA   Device Motorola Moto Z Driod   I'm wondering if anyone else is having my issue. My issue and what I need help with is w...

282 Views

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Not Every Song Saved Appears in My "Songs" tab.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Nougat My Question or Issue Before I start I'm going to get something out of the way. I have already logged out and in, and re-installed the app numerous times so don't even ...

Newbie

  Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android 7.0 Nougat   My Question or Issue  Before I start I'm going to get something out of the...

305 Views

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Can't turn on shuffle mode or repeat mode

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment])PlanFreeDeviceCubot King Kong 3Operating SystemAndroid 8.1 O...

Newbie

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment]) Plan F...

477 Views

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Spotify adding songs to my playlists!

Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs and one is called 'we added'. Is there a way to disab...

Newbie

Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs an...

NitinJain

Regular

664 Views

1 replies

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playlist on spotify command android google home

to play your own playlists just say: Play My Playlist + the name of your list. Works fine 4 me.

Newbie

to play your own playlists just say: Play My Playlist + the name of your list.   Works fine 4 me.    

296 Views

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Samsung Music Spotify integration

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify database, or will it just take you to the Spotify a...

Newbie

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify ...

820 Views

0 replies

4 likes

Android
Other
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Could PC local files be linked to Spotify's own servers?

PlanPremiumCountry UKDeviceGoogle Pixel XL2Operating SystemAndroid Pie & Windows 10 I have 10's of thousands of music files on my pc and in an ideal world it would be great to access any of them from my phone or any of my mobile devices, but if I und...

Music Fan

  Plan Premium Country  UK Device Google Pixel XL2 Operating System Android Pie & Windows 10  I have 10's of thousands of music files on my pc and in an ideal world it wou...

531 Views

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2 likes

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Superuser Contribution Problema con autorización apps 3ros

Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay una opcion en moviles que diga "¿No eres tú?" o "Salir" (en un navegad...

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Regular

  Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay u...

Peter

Spotify Legend

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Same Songs Repeat from Playlist Missing Songs

This is the second time I've had to contact Spotify about this issue.Shuffle play has been deactivated on a few of my playlists. I can play whichever 40 or so songs I choose on a playlist of around 200 songs, but all of my other songs are missing and...

Casual Listener

This is the second time I've had to contact Spotify about this issue. Shuffle play has been deactivated on a few of my playlists. I can play whichever 40 or so songs I choose on a playlist of around...

404 Views

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Let It Happen - Tame Impala - Song Cuts Off

PlanPremiumCountry Every CountryDeviceEvery DeviceOperating SystemEvery OS The song cuts at minute 3:28 and just jumps into the next song. It's pretty annoying since it is my favorite song, could someone please correct this?? Thanks!

Casual Listener

Plan Premium Country  Every Country Device Every Device Operating System Every OS   The song cuts at minute 3:28 and just jumps into the next song. It's pretty annoying since it is...

460 Views

0 replies

1 likes

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Why can't my Galaxy S8+ post to Instagram stories?

PlanPremiumCountryUnited States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 Application Version Version 8.4.84.874My Question or Issue I've been looking for weeks on how to share music with Instagram Stories. It appears that Apple users can a...

Regular

Plan Premium Country United States  Device Samsung Galaxy S8+ Operating System Android 8.0  Application Version  Version 8.4.84.874 My Question or Issue  I've been look...

840 Views

0 replies

1 likes

Instagram Stories
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Samsung S9 - Spotify not recognizing Wi-Fi

Plan: PremiumCountry: Canada Device: Samsung Galaxy 9Operating System: not sure My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only when connected to Wi-Fi. I upgraded to Premium when I got the S9. I went to Spotif...

Newbie

Plan: Premium Country: Canada   Device: Samsung Galaxy 9 Operating System: not sure   My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only...

624 Views

0 replies

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Android
s9
Samsung
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Spotify not playing nice on Android Auto without Internet connection

PlanPremiumCountryBrazilDeviceMotorola Moto G5S PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI was using Android Auto on the Xmas travel and I downloaded a playlist because I knew that on Brazil roads the Internet connection is not good. ...

Casual Listener

Plan Premium Country Brazil Device Motorola Moto G5S Plus Operating System Android Oreo 8.1   My Question or Issue I was using Android Auto on the Xmas travel and I downloaded a p...

589 Views

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2 likes

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Erro pra baixar músicas no cartão SD

Socorro, não consigo encontrar a opção no aplicativo para baixar as músicas no cartão SD. Antes tinha essa opção mas do nada sumiu. Já desinstalei e intalei de novo mas não reapareceu. Meu celular tem pouca memória interna não posso fazer os download...

Newbie

Socorro, não consigo encontrar a opção no aplicativo para baixar as músicas no cartão SD. Antes tinha essa opção mas do nada sumiu. Já desinstalei e intalei de novo mas não reapareceu. Meu celular te...

Bittencourt

Spotify Star

1268 Views

3 replies

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Playlists

PlanPremiumCountry(GB)Operating System(Android 8.0) My Question or IssueI can not search in playlists for specific songs any more I used too but cant now, why is this?

Newbie

Plan Premium Country (GB) Operating System (Android 8.0)   My Question or Issue I can not search in playlists for specific songs any more I used too but cant now, why is this?  

Ruhefuchs

Casual Listener

386 Views

1 replies

0 likes

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Playlist directly on android desktop

Hi everybody, I've recently changed my mobile phone. On the old one, I don't remember how, I had my playlist directly on my mobile desktop so that simply clicking on it, it would start automatically that list, without having to start tspotify, select...

Newbie

Hi everybody,   I've recently changed my mobile phone. On the old one, I don't remember how, I had my playlist directly on my mobile desktop so that simply clicking on it, it would start autom...

324 Views

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1 likes

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Spotify Connect not working when localhost resolves to more than one address

DeviceGalaxy S7 running LineageOSOperating SystemAndroid 7 Nougat My Question or IssueOn my Android device, Spotify sends the mDNS broadcasts over the lo interface due to the following bug in the Spotify mDNS implementation. First, the system's hostn...

Newbie

 Device Galaxy S7 running LineageOS Operating System Android 7 Nougat   My Question or Issue On my Android device, Spotify sends the mDNS broadcasts over the lo interface due to the f...

2099 Views

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Musica **bleep** sozinha, troca, pausa.Google assistente ativa sozinho.

Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?

Newbie

Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?  

thiago_yr3

Newbie

3003 Views

1 replies

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Iphone - can´t play

My Question or IssueI think I must have done somthing wrong. I had premium but it didnt work so I again got the free version. I cant play songs om my Iphone. It starts - see the file - but I can only listen in a few seconds intil the cirkel is closed...

Newbie

    My Question or Issue I think I must have done somthing wrong. I had premium but  it didnt work so I again got the free version. I cant play songs om my Iphone. It starts - see t...

285 Views

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Spotify can't play Google assistant

PlanPremiumCountry ColombiaDeviceXiaomi MiBox sOperating SystemAndroid TV 8.1 My Question or Issue I have a tvbox Xiaomi my box, first when I asked Google assistant a song opened Spotify lasted 3 seconds and it closed due to connection error, now it ...

Newbie

Plan Premium Country  Colombia Device Xiaomi MiBox s Operating System Android TV 8.1   My Question or Issue  I have a tvbox Xiaomi my box, first when I asked Google assistant...

daverzo920

Newbie

1561 Views

4 replies

4 likes

MiBox s
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