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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

  • 6871 Views
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  • 7 likes

Logging in to a new Andriod phone and play list are gone

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and still no dice. Ive logged in to my new phone, tablet...

Casual Listener

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and s...

Noah

Spotify Star

392 Views

3 replies

0 likes

  • 392 Views
  • 3 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

998 Views

8 replies

0 likes

  • 998 Views
  • 8 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1283 Views

1 replies

0 likes

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  • 1 replies
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Android Spotify offline and hidden track. I'm lost, please help

PlanPremiumCountry FranceDeviceHuawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone.I have delete every offline device and try to use spotify connect.The main problem is that spotify reconize me but I ...

Casual Listener

  Plan Premium Country  France Device Huawey Pulp 4G     My Question or Issue   It's been a week since i'm trying to listen music on my new phone. I have delete e...

captainjerik

Casual Listener

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Hidden tracks

PremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only app...

Casual Listener

  Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Hidden tracks

PlanPremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only...

Casual Listener

Plan Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and w...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Samsung note 9 spotify plays itself

PlanFreeCountry Australia DeviceSamsung note 9Operating SystemAndroid My Question or Issue Whenever i use the phone the spotify app just starts playing by itself. I cannot find a way to stop this. Even if i take a phone call, after the phone call it ...

Newbie

Plan Free Country  Australia  Device Samsung note 9 Operating System Android   My Question or Issue  Whenever i use the phone the spotify app just starts playing by itse...

620 Views

0 replies

0 likes

Samsung android
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Headphones or speaker option

PlanPremiumCountry FranceDevice Operating SystemAndroid / Windows 10 My Question or Issue Hi. I had access to an option that asked me if I use headphones or speakers. As a headphone user I changed the setting to headphones from speaker. Right after t...

Newbie

Plan Premium Country  France Device   Operating System Android / Windows 10   My Question or Issue  Hi. I had access to an option that asked me if I use headphones or sp...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
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samsung gear s3 remote control

Hello ,i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles but nothing help so far.When i start app and try to c...

Newbie

Hello , i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles ...

V1P3RM4CH1N3

Newbie

5931 Views

12 replies

10 likes

  • 5931 Views
  • 12 replies
  • 10 likes

Solved!! Sort playlist on phone?

PlanPremiumCountry USADeviceGoogle Pixel 1Operating SystemAndroid Oreo My Question or IssueOn my phone: I am trying to sort my starred playlist by newest added, but when I tap 'Sort playlist' I am just brought back to the playlist with no changes. Do...

Gig Goer

Plan Premium Country  USA Device Google Pixel 1 Operating System Android Oreo   My Question or Issue On my phone: I am trying to sort my starred playlist by newest added, but when...

Noah

Spotify Star

1416 Views

3 replies

0 likes

Help
  • 1416 Views
  • 3 replies
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Superuser Contribution An Error has Occured - Podcasts

PlanPremiumCountry USDeviceSamsung Galaxy 8+Operating System My Question or Issue Trying to listen to different podcasts, but keep getting the same error message. "An error occured". App is up to date, not sure why this is happening.

Newbie

Plan Premium Country  US Device Samsung Galaxy 8+ Operating System     My Question or Issue  Trying to listen to different podcasts, but keep getting the same error mess...

Elena

Moderator

3126 Views

5 replies

2 likes

  • 3126 Views
  • 5 replies
  • 2 likes

Can I move spotify files manually to SD-card? (see extra info in my post)

Jow community, My question is actually simple.Can I move my spotify files manually or will that mess them up? Some extra information.So I was looking at my memory on my phone and I saw that spotify takes up 3 GB (thats like 40% of my phone memory). S...

Newbie

Jow community, My question is actually simple. Can I move my spotify files manually or will that mess them up?  Some extra information. So I was looking at my memory on my phone and I saw t...

francoboy7

Regular

448 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Do not share in Instagram storie

Hi I can not share songs without Instagram stories, can I help myself? 8.4.81.558 sports version8.1.0 Android versionModel: Motorola oneInstagram version 72.0.0.21.98 Thank you!

Newbie

Hi   I can not share songs without Instagram stories, can I help myself?   8.4.81.558 sports version 8.1.0 Android version Model: Motorola one Instagram version 72.0.0.21.98   ...

Noah

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Why is spotify getting worse?

PlanPremium Country Ireland Deviceiphone Operating SystemWindows 10 My Question or IssueWhy is spotify being heralded as the next new big thing in software development when in reality it is getting worse and worse over time. Between cutting third-par...

Newbie

Plan Premium   Country  Ireland   Device iphone   Operating System Windows 10   My Question or Issue Why is spotify being heralded as the next new big thing in s...

cgunzelman

Newbie

863 Views

1 replies

3 likes

  • 863 Views
  • 1 replies
  • 3 likes

Superuser Contribution Playing Local Files on Mobil

PlanPremiumCountry USADeviceSamsung Galaxy 9, Dell G7 LaptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the life of me I cannot figure out how to play local files from my computer on my phone. I have songs saved on my computer t...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 9, Dell G7 Laptop Operating System Android Oreo, Windows 10   My Question or Issue  For the life of me I cannot figure ou...

Katerina

Spotify Legend

455 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Swipe right to queue on Android

iPhone users have had swipe to queue for years whilst Android users are stuck with having to long press, wait for the menu to appear and then click 'add to queue'. I can see a suggestion from 2015 asking for this which was marked as 'not right now', ...

Newbie

iPhone users have had swipe to queue for years whilst Android users are stuck with having to long press, wait for the menu to appear and then click 'add to queue'.  I can see a suggestion from ...

MattSuda

Spotify Star

3122 Views

2 replies

15 likes

Android
android swipe
noiphone
queue
swipe to queue
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  • 2 replies
  • 15 likes

Superuser Contribution Podcast - the app doesn't refresh a new episode

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but it doesn't appear on the my Spotify. PlanPremiumCoun...

Newbie

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but i...

dancingcowboy

Casual Listener

5030 Views

2 replies

5 likes

podcast
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  • 5 likes

Android app starts playing after phone calls

PlanFreeCountry AustraliaDeviceSamsung Galaxy 9Operating SystemAndroid 8.0 My Question or IssueMy wife and I have started having an issue with SPotify where, unless we close the app completely, playback will often start after ending a phone call. Bot...

Newbie

Plan Free Country  Australia Device Samsung Galaxy 9 Operating System Android 8.0   My Question or Issue My wife and I have started having an issue with SPotify where, unless we c...

SoftwareJock

Newbie

1560 Views

2 replies

0 likes

  • 1560 Views
  • 2 replies
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Add to queue like IOS?

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue is there any way to change the add to queue option to the way it is on IOS version of the app? if not is there any plans to change it any time soon?

Regular

Plan Premium Country  UK Device Samsung Galaxy 9   My Question or Issue  is there any way to change the add to queue option to the way it is on IOS version of the app?   ...

Ibral

Casual Listener

7367 Views

4 replies

12 likes

  • 7367 Views
  • 4 replies
  • 12 likes

Music Stops playing after 2 songs

PlanFamily planCountry USADevicePC Desktop streaming through Amazon Echo DotOperating SystemWindows 10 Pro My Question or Issue Music stops playing, either downloaded or streaming, after 2 songs. The music time function at the bottom properly display...

Newbie

  Plan Family plan Country  USA Device PC Desktop streaming through Amazon Echo Dot Operating System Windows 10 Pro   My Question or Issue  Music stops playing, either ...

joeg851

Visitor

869 Views

2 replies

4 likes

  • 869 Views
  • 2 replies
  • 4 likes