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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116675 Views

27 replies

4 likes

  • 116675 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234621 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234621 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

595047 Views

79 replies

3 likes

  • 595047 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

488183 Views

581 replies

42 likes

Account
Free
  • 488183 Views
  • 581 replies
  • 42 likes

App crashes when switching songs

PlanPremium (family)Country NetherlandsDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueHi all! I'm using Spotify Premium (Family plan) v8.4.91.837 on a Galaxy S7 edge running Android 8.0.0. Ever since the latest update, ...

Casual Listener

Plan Premium (family) Country  Netherlands Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue Hi all! I'm using Spotify Premium (Family plan) v8.4...

1566 Views

0 replies

0 likes

  • 1566 Views
  • 0 replies
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Spotify stuck in offline after android update

PlanPremiumCountry sswedenDeviceoneplus 5Operating SystemAndroid 9.0 (just updated from My Question or IssueSpotify was in offline mode when i updated my Android. Now I cant log in to Spotify in the app. It sys Im in offline mode. But I cant change t...

Newbie

Plan Premium Country  ssweden Device oneplus 5 Operating System Android 9.0 (just updated from 😎   My Question or Issue Spotify was in offline mode when i updated my Android. Now...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Superuser Contribution Ads are freezing up my spotify app

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound or allow me to refresh or go back. I have to hard re...

Casual Listener

I have had similar issues in the past with certain ads. At the moment it seems to be one for a movie starring Seth Rogan. Whenever this ad is qued to play, my app freezes up and doesnt make a sound o...

Jemi

Spotify Legend

2101 Views

3 replies

2 likes

  • 2101 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Using two apps on two devices (not at same time)

Hello all, I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a device repeatedly takes over that last played by the other device. H...

Regular

  Hello all,   I use the app on two devices. On my tablet and on my smartphone. On the tablet I hear radio plays and on the SmartPhone music (Android car). Now I have the problem that a ...

Jemi

Spotify Legend

997 Views

3 replies

0 likes

  • 997 Views
  • 3 replies
  • 0 likes

Spotify keeps looping, unless phone is in aeroplane mode

PlanPremiumCountry USADevice(Samsung Galaxy 6, Windows PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On my android, the tracks keeps looping and had a **bleep** of a time listening to any of my play lists, I finally ...

Gig Goer

Plan Premium Country  USA Device (Samsung Galaxy 6, Windows PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  On my android, the track...

jaytaba

Gig Goer

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Skip function not working on Huawei USB-C earphones

Hello,I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other music apps... I used other phones, the problem is also presen...

Newbie

Hello, I use the Huawei USB-C earphones (CM33 and CM-Q3 with ANC) with a Xiaomi Mi 8 but the "next song" function (by pressing Play / Pause twice) doesn't work on Spotify. It works on other...

919 Views

0 replies

2 likes

  • 919 Views
  • 0 replies
  • 2 likes

Can't download with celular

PlanPremiumCountry IndonesiaDeviceVivoOperating SystemAndroid My Question or Issue I've just subscribe premium today, and i tried to download music using my cellular. But even though i have enable using cellular to download, when i click download, it...

Newbie

Plan Premium Country  Indonesia Device Vivo Operating System Android   My Question or Issue  I've just subscribe premium today, and i tried to download music using my cellula...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Musicas e álbuns indisponíveis

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso tem musicas do Giorgio Modore" que quero muito ouvir ...

Newbie

Bom como sabem muitas músicas estão indisponíveis pra ouvir ou interagir, por exemplo estou querendo ouvir Hardcore Heaven 3, Bonkers mas alguns album está indisponível ou incompleto, e alem disso te...

Bittencourt

Spotify Star

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Music download

PlanPremiumCountryGermany DeviceGalaxy S9 plusOperating SystemAndroid Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now) My Question or IssueI am using the newest Spotify version from Google Play Store. Also I...

Newbie

Plan Premium Country Germany  Device Galaxy S9 plus Operating System Android Pie, OneUI Version (still Beta, because Samsung Update over the Air wasn't possible by now)   My Questi...

supernovacloud7

Newbie

720 Views

1 replies

1 likes

  • 720 Views
  • 1 replies
  • 1 likes

El buscador no busca

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es un Huawei GW Metal, con Android 7.0. Además, cuento...

Newbie

Hola, que tal? Escribo este post porque cuando intento buscar una canción, el buscador tiene un error y no me permite escribir directamente. Tengo cuenta Premium, soy de Argentina, mi dispositivo es ...

600 Views

0 replies

2 likes

  • 600 Views
  • 0 replies
  • 2 likes

Guys need help with the downloading of playlist

PlanPremiumDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When I upgraded my note 8 to note 9 i cant seem to download my playlist any more from my PC to my phone

Casual Listener

  Plan Premium Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  When I upgraded my note 8 to note 9 i cant seem to download my playlist any m...

AeroZ

Composer

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Android auto issues

PlanPremium Country CanadaDevice Samsung Galaxy 9Operating SystemAndroid 8.0 My Question or Issue Sporify still not working properly with android auto. Reinstalled all apps & cleared caches Music will stop mid track. Or continue to show its playing w...

Newbie

Plan Premium  Country  Canada Device  Samsung Galaxy 9 Operating System Android 8.0   My Question or Issue  Sporify still not working properly with android auto.&nb...

959 Views

0 replies

5 likes

  • 959 Views
  • 0 replies
  • 5 likes

After update not work

PlanPremiumCountry Estonia DeviceLG G2 Just want to say that Spotify will not open last update. Only see logo and close program

Regular

Plan Premium Country Estonia  Device LG G2  Just want to say that Spotify will not open last update. Only see logo and close program

zanco

Regular

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

I can skip more than six songs

PlanFreeCountry ItalyDeviceSamsung J7 (I think)Operating SystemAndroid 8.1.0 My Question or IssueOk, first of all, it's a pain to log a bug, I don't even know if this is the right place to do so. But, here goes. This morning, I was able to skip more ...

Newbie

Plan Free Country  Italy Device Samsung J7 (I think) Operating System Android 8.1.0   My Question or Issue Ok, first of all, it's a pain to log a bug, I don't even know if this is...

375 Views

0 replies

1 likes

  • 375 Views
  • 0 replies
  • 1 likes

Lost skips

Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, but now spotify has taken this away and stuck them ...

Visitor

Spotify has created special playlist with my favorite music, like the daily's and top listened songs of the year. My issue is that these playlist used to allow me to skip and pick the absolute best, ...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

'See Discography' broken!

Premium.Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine. My Question or IssueJust want to reiterate what others have said already. So we're now required to use a 'See Discography ' button to get beyond Popular Releases BUT ...

Music Fan

Premium. Seems to be an Android or Samsung thing (as usual!). Wife's iPhone is fine.   My Question or Issue Just want to reiterate what others have said already. So we're now required to use...

spaceburglar

Music Fan

1618 Views

4 replies

4 likes

  • 1618 Views
  • 4 replies
  • 4 likes

ALL FILLED UP

PlanPremiumCountryUSA DeviceMoto Gen 3Operating SystemAndroid Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I've deleted a ton of albums. The strange thing is that it still lets me download p...

Casual Listener

Plan Premium Country USA   Device Moto Gen 3 Operating System Android   Well that sucks, because I'm most definitely not all filled up. Also, my phone has well over a gigabyte. I'...

Travisismon

Casual Listener

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Spotify won't run at all

PlanFree/PremiumCountryUSA DeviceGoogle Nexus 7 (2013)Operating SystemAndroid 6.01 My Question or Issue Spotify version 8.4.91.837 was just installed to my device and it does not run at all. The app initially loads and displays the Spotify logo for a...

Gig Goer

Plan Free/Premium Country USA   Device Google Nexus 7 (2013) Operating System Android 6.01   My Question or Issue  Spotify version 8.4.91.837 was just installed to my device...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

No IG Story sharing option version 2019

PlanFreeCountry UAEDeviceHuawei P9Lite,Operating SystemKirin, Android 7.0My Question or Issue I still don't have the IG Story sharing option. I yried to uninstall and reinstall both IG and Spotify and it stil doesn't work.

Newbie

  Plan Free Country  UAE Device Huawei P9Lite, Operating System Kirin, Android 7.0 My Question or Issue  I still don't have the IG Story sharing option. I yried to uninstall ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Samsung galaxy watch - automatically playing music

I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I last paused it. Is anybody else experiencing this iss...

Casual Listener

I got a Samsung Galaxy Watch today and I've noticed that after the microphone is engaged (such as after a phone call or using Bixby), spotify automatically carries on playing my music from where I la...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes