Android - Spotify show blank and empty screen, can't play any song

[Agungp14]

Hi.. 

My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. 

Anw I tried to update, reinstall etc but I doesn't seem work

Plan

Premium

[Mario]

Hey @Agungp14,

Thanks for reaching out about this and welcome to the Community.

You mentioned you already tried reinstalling Spotify to tackle this, but have you also tried a "clean" reinstall? 

If you haven't, check this Spotify Answer to find out how that works for your device and operating system. It'll provide you with a brand-new as well the most up-to-date version of the app.

Let us know how you get on. We'll look out for your reply!

[Agungp14]

hi @mario and thanks for the response.

i've tried to clean reinstall also but after i choose to "Continue with Facebook" the only thing i've got is some notification that "Something went wrong"