Android app crashes during playback after a few minutes

[ErnstSl]

Plan

Premium

Country

NL

Device

Blackview BV 9900 Pro

Operating System

Android 10

My Question or Issue

Hi there,

The Spotify Andoid app crashes every time after a few minutes playback.

It does not freeze, it stops competely (also dissapaers from memory).

I’ve read simular posts and followed the solutions mentioned there: clear cache, clear data, uninstall en install again. Rebooting phone also no solution.

Problem started when I changed phones. App worked fine on prvious phone.

No netwerk issue, and account plays fine on other devices. MacOs, IOS.

Please help.

[Louisalamagna]

I have the same problem on my Jelly Max since updating to Android 15. Both Spotify and Deezer get shut down after a couple minutes of playback, no problems as long as the screen is on.
Unfortunately the solution of whitelisting didn't change anything for me. Of course I tried all the other solutions suggested here. Anything else I can do?