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Android app hangs whenever you open it on Samsung S8

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Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".

 

I've tried disabling the battery saving function, and reinstalling Spotify - same result. I can login (takes a few minutes to log in), and then it will hang.

 

- Version of Spotify: 8.4.31.723

- Current version of Android: 7.0

- Brand/Model of device: Samsung Galaxy S8; SM-G950F

- Date it started happening: 13/12/2017

- Country: UK

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Accepted Solutions
Marked as solution

The solution was to do a soft reset (hold volume down and power button until phone restarts). All good now.

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1 Reply
Marked as solution

The solution was to do a soft reset (hold volume down and power button until phone restarts). All good now.

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