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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194447 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194447 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535605 Views

78 replies

3 likes

  • 535605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439080 Views

565 replies

37 likes

Account
Free
  • 439080 Views
  • 565 replies
  • 37 likes

Solved!! Download just a song

Hello, idk if it's not possible, but how can I download a single song?

Casual Listener

Hello, idk if it's not possible, but how can I download a single song?

yowchuan

Newbie

24846 Views

3 replies

0 likes

  • 24846 Views
  • 3 replies
  • 0 likes

Disaster. Entire library deleted

Disaster. I have lost my entire library. I dont know how. Its a collection of over years of spotify use.Is there anyway i can recover it. I still have all my playlists. I just cannot find away to recover all my lost music.

Newbie

Disaster. I have lost my entire library. I dont know how. Its a collection of over years of spotify use. Is there anyway i can recover it.  I still have all my playlists. I just cannot find aw...

357 Views

0 replies

0 likes

  • 357 Views
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  • 0 likes

Android wear

Hi Spotify,I have bought a new smartwatch that runs 2.7.0 on android wear. I install spotify. I try to open the app and it always returns to the menu. How come?

Newbie

Hi Spotify, I have bought a new smartwatch that runs 2.7.0 on android wear. I install spotify. I try to open the app and it always returns to the menu. How come?

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Habe mein Konto gekuendigt

Habe mein Konto gekuendigt und habe auch kein abo mehr oder anderes. wird aber schon der 2. monat wieder 9.99 euro abgebucht. wie kann das sein?

Visitor

Habe mein Konto gekuendigt und habe auch kein abo mehr oder anderes. wird aber schon der 2. monat wieder 9.99 euro abgebucht. wie kann das sein?

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

App redirects to Play Store on mobile, doesn't open

Hello,My app crashed so I disabled, rebooted, re-enabled etc. several times. Now when I tap the app it takes me to the Play store, I click Open and the same Play store page just refreshes. Can't open the app any more. Have a premium account which wor...

Newbie

Hello, My app crashed so I disabled, rebooted, re-enabled etc. several times. Now when I tap the app it takes me to the Play store, I click Open and the same Play store page just refreshes. Can't op...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

prince456

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Regular

erewrertgregfvbgfjtyhjtyrtywrqw

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Extreme data usage since last update

Somehow my 4g data use is very high (1gb / hour) since the last update. Are there some changes een n quality of something?

Newbie

Somehow my 4g data use is very high (1gb / hour) since the last update.   Are there some changes een n quality of something?

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Can't use spotify sine new Update from 15.12.2017

I downloaded the new Spotify Update and since then i can't use it. My Phone cant open Spotify or is turning off if im trying to open. I have a ZTE Axon 7mini, if someone can help me would be very nice.Thanks

Newbie

  I downloaded the new Spotify Update and since then i can't use it. My Phone cant open Spotify or is turning off if im trying to open. I have a ZTE Axon 7mini, if someone can help me would be ...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Problemas para hacer dowload en Play Store: No esta disponible en el pais

Buen dia! Estoy tratando de instalar Spotify Music en mi telefono Android y me dice "Este articulo no esta disponible en tu pais", es extraNo porque me encuentro en Chile. Gracias.

Newbie

Buen dia! Estoy tratando de instalar Spotify Music en mi telefono Android y me dice "Este articulo  no esta disponible en tu pais", es extraNo porque me encuentro en Chile. Gracias.

1389 Views

0 replies

1 likes

  • 1389 Views
  • 0 replies
  • 1 likes

transferring playlist/songs from free subscription to paid one.

OK...I'm new...I have been using spotify on my mini Ipad for the last month and recently started a paid premimum one (on my PC at home)...is there a way to get my songs transferred to my PC and also on my mimi Ipad? When I click on the icon on my min...

Casual Listener

OK...I'm new...I have been using spotify on my mini Ipad for the last month and recently started a paid premimum one (on my PC at home)...is there a way to get my songs transferred to my PC and also ...

Sharez

Casual Listener

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Solved!! Last.fm scrobble turning on after diasbled

Several months ago I disabled Last.fm scobbling through the Spotify app on my android since I installed the Last.fm app and have since been facing an issue with scrobbling turning back on by itself everytime I open the app. When it turns back on, I a...

Newbie

Several months ago I disabled Last.fm scobbling through the Spotify app on my android since I installed the Last.fm app and have since been facing an issue with scrobbling turning back on by itself e...

kavrod

Newbie

1950 Views

4 replies

3 likes

  • 1950 Views
  • 4 replies
  • 3 likes

Google Assistant does not automatically play songs any more

Google now/ assistant does not work like it used to, and hasn't for quite a while.For example, saying "Play Imagine Dragons" will open Spotify to the imagine dragons band page, but not start playing any of the songs. This is the same for playlists; i...

Newbie

Google now/ assistant does not work like it used to, and hasn't for quite a while. For example, saying "Play Imagine Dragons" will open Spotify to the imagine dragons band page, but not start playin...

648 Views

0 replies

1 likes

  • 648 Views
  • 0 replies
  • 1 likes

autoplay doesn't work

When i turn on spotify and back to another apps,i'd turned on the autoplay feature,but the autoplay doesn't work so i have to go back,to spotify and suddenly the song played.how i fix it? I'm sorry if my english not so wel

Newbie

When i turn on spotify and back to another apps,i'd turned on the autoplay feature,but the autoplay doesn't work so i have to go back,to spotify and suddenly the song played.how i fix it?   I'...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
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Solved!! No internet connection available when on 3G/4G

OS: Android ver 6.0.1Spotify: 8.4.31.723 armV7Issue: When I am on Wifi everything works fine, but as soon as I try listen over 3/4G spotify claims "No internet connection". I can not even reach the domain "spotify.com" from the phone in a web-browser...

Regular

OS: Android ver 6.0.1 Spotify: 8.4.31.723 armV7 Issue:  When I am on Wifi everything works fine, but as soon as I try listen over 3/4G spotify claims "No internet connection". I can not even ...

YuPeeJay

Regular

3928 Views

6 replies

1 likes

  • 3928 Views
  • 6 replies
  • 1 likes

Long Playlists and Chromecast

When using my Android phone (LG G4C running Android 6) to stream to Chromecast, if I choose a long playlist (say more than 100 songs) Spotify will not shuffle the whole playlist and instead just keeps playing songs at the beginning of the playlist. I...

Casual Listener

When using my Android phone (LG G4C running Android 6) to stream to Chromecast, if I choose a long playlist (say more than 100 songs) Spotify will not shuffle the whole playlist and instead just keep...

StephenWA

Roadie

981 Views

2 replies

1 likes

  • 981 Views
  • 2 replies
  • 1 likes

Shuffle on Chromecast

Hi, I know this has been asked many times before, but Spotify seemingly refuses to fix the problem.When shuffling to my Chromecast, only the about 50-100 last songs of my library shuffle. Songs I added earlier won't get played. This is absolute **ble...

Music Fan

Hi,   I know this has been asked many times before, but Spotify seemingly refuses to fix the problem. When shuffling to my Chromecast, only the about 50-100 last songs of my library shuffle. ...

StephenWA

Roadie

1159 Views

2 replies

3 likes

  • 1159 Views
  • 2 replies
  • 3 likes

[Android][Social] Last.fm error / Wrong Username or Password

I found a few instances of this problem in the community, almost two years old, but Spotify do not listen, do not read. Spotify pretends to make improvements, but they do not seem to. When I switch off Last.fm, the app deletes password, switches last...

Regular

I found a few instances of this problem in the community, almost two years old, but Spotify do not listen, do not read. Spotify pretends to make improvements, but they do not seem to.   When I...

736 Views

0 replies

1 likes

Android
Social
  • 736 Views
  • 0 replies
  • 1 likes

Cache impossible to delete

Hello everybody, I have a big problem. I have hard reset (with recovery mode) my galaxy note 2 with the SD card inside as I wanted it to be formated too. But it didn't actually format the SD card where quite a lot of apps where stored including the S...

Casual Listener

Hello everybody,     I have a big problem.   I have hard reset (with recovery mode) my galaxy note 2 with the SD card inside as I wanted it to be formated too. But it didn't ...

Joe

Community Legend

1817 Views

4 replies

0 likes

  • 1817 Views
  • 4 replies
  • 0 likes

Local songs download to Android app but will not play

I can upload songs to the Spotify app on both of my Windows PCs. They become "local files". This is easy and effective. I can play these songs from that particular PC's app whenver I like. That's where the fun ends, though. I can find these "local" s...

Regular

I can upload songs to the Spotify app on both of my Windows PCs.  They become "local files".  This is easy and effective.  I can play these songs from that particular PC's app whenver ...

Joe

Community Legend

1117 Views

1 replies

0 likes

  • 1117 Views
  • 1 replies
  • 0 likes

Premium is not working on my Samsung Phone

I upgraded to premium a few days ago. It works on my laptop and shows that it is on the premium setting under my account info. On my phone, premium is not working. It does not show that it has upgraded to the premium account. I have logged out and ba...

Casual Listener

I upgraded to premium a few days ago. It works on my laptop and shows that it is on the premium setting under my account info. On my phone, premium is not working. It does not show that it has upgrad...

Joe

Community Legend

1438 Views

6 replies

0 likes

  • 1438 Views
  • 6 replies
  • 0 likes