Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387352 Views

545 replies

34 likes

Account
Free
  • 387352 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

7 likes

  • 8040 Views
  • 0 replies
  • 7 likes

Music play too fast

Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it doesn't work, also I restarted my cellphone and the issue c...

Newbie

Hi everyone,  I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it d...

JBRipThis

Newbie

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Spotify freezes phone and restarts it

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freezing instantly but everytime i open Spotify the phon...

Casual Listener

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freez...

pilkrimi

Newbie

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes

Cant log in

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I have uninstalled the app twice and nothing is work...

Newbie

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I...

Joe

Community Legend

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Hide Album Radios in my list

We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?

Newbie

We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Won't let me login because its set to offline mode

Hey there I'm having an issue logging in to my Spotify I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit connect and just black screens me with no options to switch...

Newbie

Hey there I'm having an issue logging in to my Spotify  I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit co...

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Spotify unable to play playlists

Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm not exactly sure why this is happening.

Casual Listener

Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm ...

pesc0

Music Fan

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

bandwidth

Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?

Newbie

Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Spotify removing downloaded songs and playlists

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens

Newbie

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens  

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tried disabling the battery saving function, and reinstalling S...

Casual Listener

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".   I've tri...

johnraftery

Casual Listener

867 Views

1 replies

1 likes

  • 867 Views
  • 1 replies
  • 1 likes

Bluetooth connection in car only bad with Spotify.

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations and often the song data is incorrect or the songs skip ...

Casual Listener

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S6 Spotify Stops for a second then plays fast to catch up.

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? Any ideas? Thanks

Newbie

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up.   Happens in any area with any type of coverage 4G to GPRS??? ...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

Undownloding

I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or notThey are undownloding themselvesI don't get why you are doing something like thatYou are not user friendly or don't not care y...

Casual Listener

I have premium account and i want my music lists downloaded automatically  I should not check if they are undownloaded or not They are undownloding themselves I don't get why you are doing so...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Spotify- offline music stops playing when my signal changes

Hello all, T-MOBILE LGV10ANDROID 7.0Premium SubscriberSongs downloaded to device before SD card was put inI've run all updates Restored deviceI only have songs from SpotifyDeleted appCleared cacheRedownloaded songs I have 402 songs downloaded to my L...

Newbie

Hello all,   T-MOBILE  LGV10 ANDROID 7.0 Premium Subscriber Songs downloaded to device before SD card was put in I've run all updates  Restored device I only have songs from S...

261 Views

0 replies

1 likes

  • 261 Views
  • 0 replies
  • 1 likes

No sd card storage option anymore

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do

Casual Listener

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...

andyt2306

Newbie

769 Views

5 replies

0 likes

  • 769 Views
  • 5 replies
  • 0 likes

Deleting single downloaded songs

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delete an specific song.

Casual Listener

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delet...

evrys

Newbie

17707 Views

7 replies

2 likes

  • 17707 Views
  • 7 replies
  • 2 likes

LAST.FM Integration, minor bug

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.FM scrobbling back on.

Newbie

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.F...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

delete numbers from playlist

How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the whole playlist and search for the song I want te delete and then delet...

Newbie

How do I delete songs from a playlist?   in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it.   The only way to delete the song is to go to the w...

Dotje

Newbie

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Komplett voll - in der Bibliothek auch kein Platz mehr

Hey,beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung.App reseten, Daten und Cache leeren bringt nichts.

Casual Listener

Hey, beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung. App reseten, Daten und Cache leeren bringt nichts.    

jenndeck

Newbie

28967 Views

3 replies

0 likes

  • 28967 Views
  • 3 replies
  • 0 likes

Volume spikes

Anyone having trouble on their Samsung with volume spikes in the middle of a song ? Will either turn the volume all the way down or spike it to the highest volume.

Casual Listener

Anyone having trouble on their Samsung with volume spikes in the middle of a song ?   Will either turn the volume all the way down or spike it to the highest volume.

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify will not play through my VW Passat Bluetooth on my Android Samsung Note 8

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. 1. I have installed the 'Connect' app to try and play t...

Casual Listener

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. &nb...

MarcelSt

Music Fan

9159 Views

5 replies

0 likes

  • 9159 Views
  • 5 replies
  • 0 likes