Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375485 Views

541 replies

34 likes

Account
Free
  • 375485 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Spotify removing downloaded songs and playlists

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens

Newbie

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens  

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Solved!! Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tried disabling the battery saving function, and reinstalling S...

Casual Listener

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".   I've tri...

johnraftery

Casual Listener

855 Views

1 replies

1 likes

  • 855 Views
  • 1 replies
  • 1 likes

Bluetooth connection in car only bad with Spotify.

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations and often the song data is incorrect or the songs skip ...

Casual Listener

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S6 Spotify Stops for a second then plays fast to catch up.

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? Any ideas? Thanks

Newbie

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up.   Happens in any area with any type of coverage 4G to GPRS??? ...

172 Views

0 replies

0 likes

  • 172 Views
  • 0 replies
  • 0 likes

Undownloding

I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or notThey are undownloding themselvesI don't get why you are doing something like thatYou are not user friendly or don't not care y...

Casual Listener

I have premium account and i want my music lists downloaded automatically  I should not check if they are undownloaded or not They are undownloding themselves I don't get why you are doing so...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Spotify- offline music stops playing when my signal changes

Hello all, T-MOBILE LGV10ANDROID 7.0Premium SubscriberSongs downloaded to device before SD card was put inI've run all updates Restored deviceI only have songs from SpotifyDeleted appCleared cacheRedownloaded songs I have 402 songs downloaded to my L...

Newbie

Hello all,   T-MOBILE  LGV10 ANDROID 7.0 Premium Subscriber Songs downloaded to device before SD card was put in I've run all updates  Restored device I only have songs from S...

253 Views

0 replies

1 likes

  • 253 Views
  • 0 replies
  • 1 likes

No sd card storage option anymore

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do

Casual Listener

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...

andyt2306

Newbie

753 Views

5 replies

0 likes

  • 753 Views
  • 5 replies
  • 0 likes

Deleting single downloaded songs

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delete an specific song.

Casual Listener

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delet...

evrys

Newbie

16859 Views

7 replies

2 likes

  • 16859 Views
  • 7 replies
  • 2 likes

LAST.FM Integration, minor bug

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.FM scrobbling back on.

Newbie

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.F...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

delete numbers from playlist

How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the whole playlist and search for the song I want te delete and then delet...

Newbie

How do I delete songs from a playlist?   in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it.   The only way to delete the song is to go to the w...

Dotje

Newbie

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Komplett voll - in der Bibliothek auch kein Platz mehr

Hey,beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung.App reseten, Daten und Cache leeren bringt nichts.

Casual Listener

Hey, beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung. App reseten, Daten und Cache leeren bringt nichts.    

jenndeck

Newbie

28940 Views

3 replies

0 likes

  • 28940 Views
  • 3 replies
  • 0 likes

Volume spikes

Anyone having trouble on their Samsung with volume spikes in the middle of a song ? Will either turn the volume all the way down or spike it to the highest volume.

Casual Listener

Anyone having trouble on their Samsung with volume spikes in the middle of a song ?   Will either turn the volume all the way down or spike it to the highest volume.

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Spotify will not play through my VW Passat Bluetooth on my Android Samsung Note 8

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. 1. I have installed the 'Connect' app to try and play t...

Casual Listener

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. &nb...

MarcelSt

Music Fan

9110 Views

5 replies

0 likes

  • 9110 Views
  • 5 replies
  • 0 likes

Top songs 2017 aren´t mine

Hi, This afternoon I got a notification on my phone. It was in a language I do not recognize. See screenshot:Weird turkish message screenshotWhen I clicked it, it showed me the following playlist. I have never seen these songs. And I've never played ...

Music Fan

Hi,   This afternoon I got a notification on my phone. It was in a language I do not recognize. See screenshot: Weird turkish message screenshot When I clicked it, it showed me the followi...

540 Views

0 replies

0 likes

Bug Playlist
Top songs 2017
  • 540 Views
  • 0 replies
  • 0 likes

Sharing songs in messenger with Samsung

Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to deal with.Song shared to Messanger via Iphone > Song opens ...

Newbie

Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to dea...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Most played 2000 and something

Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal to me from 2015 and before.

Music Fan

Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal ...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Spotify quicksetting Android Nougat

On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode.If I want to browse songs, I have to deactivate the offline mode every time.Shouldnt it be the other way around?

Newbie

On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode. If I want to browse songs, I have to deactivate the offline mode every time. Shouldnt it be th...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

no audio output on bluetooth reconnect auto resume

Hello, i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7). The problem is, when a bluetooth device that automaticcaly resumes music when the phone gets reconnected (for example in the car --> multiple cars and o...

Casual Listener

Hello,   i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7).   The problem is, when a bluetooth device that automaticcaly resumes music when the p...

734 Views

0 replies

1 likes

  • 734 Views
  • 0 replies
  • 1 likes

Spotify showing up in notification bar when another device plays music.

Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim when she heads there. Is there anyway to turn off ...

Newbie

Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim...

rmmoul

Music Fan

3601 Views

4 replies

3 likes

  • 3601 Views
  • 4 replies
  • 3 likes

Sending songs in Messenger

Trying to send songs in messenger via the share option in the app but they won't go through.

Newbie

Trying to send songs in messenger via the share option in the app but they won't go through. 

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes