Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118444 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238659 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599590 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492109 Views
581 replies
42 likes
I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me
I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me
Community Legend
457 Views
1 replies
0 likes
Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.
Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.
270 Views
0 replies
0 likes
I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.
I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.
Community Legend
656 Views
1 replies
0 likes
Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra.Saludos
Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra. Saludos
Newbie
21430 Views
4 replies
18 likes
Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de fabrica y nada funciona ayuda plis se está volvien...
Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de...
Newbie
1461 Views
3 replies
2 likes
I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computerMy cell phone does not recognize it but from my computer I can play it on my phone without problems
I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computer My cell phone does not recognize it but from my computer I can play it on my phone without pr...
329 Views
0 replies
0 likes
Hi all, I have seen constant complaints about spotify not working with bluetooth headset and android wear. I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android Watch. I can play music through the headset but can't play/pause. No...
Hi all, I have seen constant complaints about spotify not working with bluetooth headset and android wear. I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android...
Newbie
23456 Views
12 replies
0 likes
Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?
Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?
357 Views
0 replies
0 likes
I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again.I do not own a device called HuaWei. My bluetooth is off, nothing is conn...
I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again. I do not own a devic...
540 Views
0 replies
0 likes
why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd cardi have a HTC1 m8 thanks
why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd card i have a HTC1 m8 thanks
317 Views
0 replies
0 likes
Bom dia!Ja nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas.Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som da estrada mil kilometros. Por favor corrijam isso, o progra...
Bom dia! Ja nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas. Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som...
739 Views
0 replies
0 likes
My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in the "your likes" part in the home page, which does...
My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in...
412 Views
0 replies
0 likes
Hello fellow Spotifiers! I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail about the song. Also no options in the ... at the top right...
Hello fellow Spotifiers! I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail ab...
Casual Listener
921 Views
1 replies
0 likes
I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like tunein with no problems but Spotify often does noth...
I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like ...
325 Views
0 replies
0 likes
I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlist downloads. However, if the SD card isn't availabl...
I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlis...
Casual Listener
678 Views
2 replies
0 likes
Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remind you that the auto-play feature is already disabl...
Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remi...
Music Fan
786 Views
2 replies
0 likes
Hi Guys, I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute.I do this on a motorbike and have now hit a problem. i can use my headset to say "ok google, play jumping jack flash in...
Hi Guys, I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute. I do this on a motorbike and have now hit a problem. i ca...
Casual Listener
2141 Views
4 replies
0 likes
I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however i still cannot login
I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however...
Community Legend
397 Views
1 replies
0 likes
My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can't delete the downloaded music.
My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can...
Community Legend
432 Views
1 replies
0 likes
El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.
El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.
1959 Views
0 replies
4 likes
