Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
400531 Views
549 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi! I am online & let my Discover Weekly play with no shuffle or repeat. I double checked my Settings and Autoplay is on. yet when I reach the end of my Discover Weekly, it stops. why is this? how can i get it to Autoplay based off the playlist & kee...
Hi! I am online & let my Discover Weekly play with no shuffle or repeat. I double checked my Settings and Autoplay is on. yet when I reach the end of my Discover Weekly, i...
536 Views
0 replies
6 likes
When listening to spotify through bluetooth in my car the audio stutters heavily. Sometimes the the song name/artist will also flash on the screen. The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...
When listening to spotify through bluetooth in my car the audio stutters heavily. Sometimes the the song name/artist will also flash on the screen. The stuttering occurs when I am...
Casual Listener
8680 Views
8 replies
2 likes
Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it doesn't work, also I restarted my cellphone and the issue c...
Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it d...
Newbie
828 Views
1 replies
0 likes
All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freezing instantly but everytime i open Spotify the phon...
All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freez...
Newbie
892 Views
2 replies
0 likes
Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I have uninstalled the app twice and nothing is work...
Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I...
Community Legend
264 Views
1 replies
0 likes
We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?
We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?
222 Views
0 replies
0 likes
Hey there I'm having an issue logging in to my Spotify I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit connect and just black screens me with no options to switch...
Hey there I'm having an issue logging in to my Spotify I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit co...
Community Legend
335 Views
1 replies
0 likes
Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm not exactly sure why this is happening.
Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm ...
Music Fan
480 Views
3 replies
0 likes
Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?
Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?
323 Views
0 replies
0 likes
As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens
As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens
294 Views
0 replies
0 likes
This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tried disabling the battery saving function, and reinstalling S...
This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tri...
Casual Listener
873 Views
1 replies
1 likes
For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations and often the song data is incorrect or the songs skip ...
For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations...
323 Views
0 replies
0 likes
I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? Any ideas? Thanks
I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? ...
188 Views
0 replies
0 likes
I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or notThey are undownloding themselvesI don't get why you are doing something like thatYou are not user friendly or don't not care y...
I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or not They are undownloding themselves I don't get why you are doing so...
297 Views
0 replies
0 likes
Hello all, T-MOBILE LGV10ANDROID 7.0Premium SubscriberSongs downloaded to device before SD card was put inI've run all updates Restored deviceI only have songs from SpotifyDeleted appCleared cacheRedownloaded songs I have 402 songs downloaded to my L...
Hello all, T-MOBILE LGV10 ANDROID 7.0 Premium Subscriber Songs downloaded to device before SD card was put in I've run all updates Restored device I only have songs from S...
267 Views
0 replies
1 likes
So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do
So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...
Newbie
793 Views
5 replies
0 likes
How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delete an specific song.
How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delet...
Newbie
18787 Views
7 replies
2 likes
Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.FM scrobbling back on.
Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.F...
263 Views
0 replies
0 likes
How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the whole playlist and search for the song I want te delete and then delet...
How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the w...
Newbie
807 Views
1 replies
0 likes
Hey,beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung.App reseten, Daten und Cache leeren bringt nichts.
Hey, beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung. App reseten, Daten und Cache leeren bringt nichts.
Newbie
29003 Views
3 replies
0 likes
