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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387575 Views

545 replies

34 likes

Account
Free
  • 387575 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Sharing songs in messenger with Samsung

Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to deal with.Song shared to Messanger via Iphone > Song opens ...

Newbie

Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to dea...

301 Views

0 replies

0 likes

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Most played 2000 and something

Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal to me from 2015 and before.

Music Fan

Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal ...

283 Views

0 replies

0 likes

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Spotify quicksetting Android Nougat

On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode.If I want to browse songs, I have to deactivate the offline mode every time.Shouldnt it be the other way around?

Newbie

On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode. If I want to browse songs, I have to deactivate the offline mode every time. Shouldnt it be th...

451 Views

0 replies

0 likes

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no audio output on bluetooth reconnect auto resume

Hello, i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7). The problem is, when a bluetooth device that automaticcaly resumes music when the phone gets reconnected (for example in the car --> multiple cars and o...

Casual Listener

Hello,   i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7).   The problem is, when a bluetooth device that automaticcaly resumes music when the p...

751 Views

0 replies

1 likes

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Spotify showing up in notification bar when another device plays music.

Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim when she heads there. Is there anyway to turn off ...

Newbie

Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim...

rmmoul

Music Fan

3657 Views

4 replies

3 likes

  • 3657 Views
  • 4 replies
  • 3 likes

Sending songs in Messenger

Trying to send songs in messenger via the share option in the app but they won't go through.

Newbie

Trying to send songs in messenger via the share option in the app but they won't go through. 

511 Views

0 replies

0 likes

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Es una porqueria de servicio en android

No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty

Newbie

No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty     

290 Views

0 replies

0 likes

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Multiple issues w/ app

Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of the five i saw on my older account(see picture). Th...

Newbie

Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of ...

223 Views

0 replies

0 likes

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Stops playing

Why does it stop playing after 3 songs?

Newbie

Why does it stop playing after 3 songs?

240 Views

0 replies

0 likes

  • 240 Views
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Being forced to use the new interface

So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal interface. Or is it time to go back to Pandora?

Newbie

So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal i...

466 Views

0 replies

1 likes

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spotify stops working on displaying advertising

A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound.Only a total restart of the Galaxy 7s edge helps.UPDATE: A FEW days ...

Music Fan

A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound. Only a total re...

LambertChan

Newbie

1067 Views

5 replies

5 likes

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Solved!! Cache resets after cleaning ram

spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) . every time i have to login first, connect to internet back, and check do...

Casual Listener

spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) .   every time i...

Incebel

Casual Listener

595 Views

2 replies

0 likes

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  • 2 replies
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Spotify Not showing all songs on Android Auto

Hi when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty which i know they are not? any help

Newbie

Hi   when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty whi...

555 Views

0 replies

0 likes

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Android Wear : Browse Music

At this link:https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/you can clearly read that u can browse music on the smartwatch but actually i cant do that.First of all to get more control, i have to tap in the middle inste...

Newbie

At this link: https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/ you can clearly read that u can browse music on the smartwatch but actually i cant do that. First of a...

303 Views

0 replies

0 likes

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No se ve la carátula.

No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016

Newbie

No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016

luismendez146

Newbie

1366 Views

1 replies

1 likes

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Tracks freeze when playing in offline mode

Ok. I've tried "everything", so here goes: Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all the tracks properly - nearly all tracks have each their point...

Casual Listener

Ok. I've tried "everything", so here goes:   Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all t...

432 Views

0 replies

0 likes

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Constant notification every new action in Spotify. Android 8.0

Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web player.If you need any more detail I will provide it gla...

Casual Listener

Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web playe...

alsastre

Casual Listener

3083 Views

5 replies

0 likes

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Concert Hall sound effect persists outside of app

It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effect also. If I disable the effect in the Spotify app the issu...

Newbie

It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app.   If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effe...

BoredFish

Regular

5580 Views

1 replies

1 likes

concert hall
Galaxy
reverb
s8
Samsung
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Problems logging in

I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the app to get it to work. There has to be another answe...

Newbie

I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the a...

304 Views

0 replies

0 likes

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Radio station reaches end of list and stops playing music

While listening to the radio on my Moto Z Force Droid's Spotify app, I can listen to the songs that are pre-populated when opening the station but once the last song plays in the radio station, the music stops instead of having "more songs load as yo...

Casual Listener

While listening to the radio on my Moto Z Force Droid's Spotify app, I can listen to the songs that are pre-populated when opening the station but once the last song plays in the radio station, the m...

295 Views

0 replies

0 likes

  • 295 Views
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