Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202082 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546695 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454602 Views
571 replies
38 likes
Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify. Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou banda e ouvílas ordenando por populariade, ordem alfabética, etc...
Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify. Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou band...
Newbie
11929 Views
2 replies
4 likes
I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for the Premium, it went back to the old one. Is there a...
I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for t...
Community Legend
469 Views
1 replies
0 likes
Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound and the time of the song stays the same.
Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound...
Newbie
1999 Views
9 replies
1 likes
Hello my Chromecast Connection always crash when i play a Radio of an Playlist.I only can reproduce this on Android Smartphone/Tablet with newest Version.On Windows/Ubunut 16.04 it works fine. GreetingsChristian
Hello my Chromecast Connection always crash when i play a Radio of an Playlist. I only can reproduce this on Android Smartphone/Tablet with newest Version. On Windows/Ubunut 16.04 it works fine. &...
506 Views
0 replies
0 likes
When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and I can't change it. The only way to see the correct ...
When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and ...
356 Views
0 replies
0 likes
I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went into Spotify to check the status of songs (wanted to s...
I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went int...
346 Views
0 replies
0 likes
Dear developers,It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now. I've used the app on my Oneplus One most of the time, and every month or so, I found my entire libra...
Dear developers, It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now. I've used the app on my Oneplus One most...
271 Views
0 replies
0 likes
Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same time. My question is, If I set a few albums on dow...
Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same...
Casual Listener
592 Views
4 replies
0 likes
Im going to sue spotify for taking my info and charging me for nothing
Im going to sue spotify for taking my info and charging me for nothing
Casual Listener
424 Views
2 replies
0 likes
We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please
We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please
287 Views
0 replies
0 likes
That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in the playlist section i cant see it? Some help?
That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in t...
Community Legend
365 Views
1 replies
0 likes
Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...
Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...
Community Legend
835 Views
3 replies
0 likes
Hi,Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last.fm website. I already changed my password but no change...
Hi, Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last....
Newbie
18067 Views
19 replies
2 likes
I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems. As soon as I open Spotify and play a song, a message shows saying: 'Bluetooth ...
I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems. As soon as I open ...
1173 Views
0 replies
2 likes
How can I put up a profile pic without logging with Facebook? Thanks to whoever will reply to this
How can I put up a profile pic without logging with Facebook? Thanks to whoever will reply to this
Casual Listener
1095 Views
4 replies
0 likes
Hi everyone, app worked fine for months. As I opened it today it prompted me to log in - which is weird since I didn't actively log out the last time (I never do). Upon entering my correct credentials the app tells me I need to go online because I'm ...
Hi everyone, app worked fine for months. As I opened it today it prompted me to log in - which is weird since I didn't actively log out the last time (I never do). Upon entering my correct c...
Newbie
596 Views
1 replies
0 likes
Why spotify allows to stream music wireless via air play (from apple devices) but does not allow to play via dlna (android devices)?Spotify requires spotify connect but it does not apply to apple - using apple you do not need spotify connect to use y...
Why spotify allows to stream music wireless via air play (from apple devices) but does not allow to play via dlna (android devices)? Spotify requires spotify connect but it does not apply to apple -...
850 Views
0 replies
1 likes
So I've been using Last.FM on both my desktop and phone for a while now but I decided to reinstall Spotify on my phone because I was having issues with something else and now it won't scrobble. I'm logging in with the correct account info but it won'...
So I've been using Last.FM on both my desktop and phone for a while now but I decided to reinstall Spotify on my phone because I was having issues with something else and now it won't scrobble. I'm l...
Regular
805 Views
4 replies
0 likes
Hi! I wish know, how I can test the new interface and help the Spotify with a Feedback, I am Web Designer. Thanks u.
Hi! I wish know, how I can test the new interface and help the Spotify with a Feedback, I am Web Designer. Thanks u.
355 Views
0 replies
0 likes
Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280.The HK 280 Is in the same Wifi range and network. All other Wifi applications on my HK BDS 280 ...
Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280. The HK 280 Is in the same Wifi range and n...
374 Views
0 replies
0 likes
