Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118396 Views

27 replies

4 likes

  • 118396 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238577 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238577 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599487 Views

79 replies

3 likes

  • 599487 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492032 Views

581 replies

42 likes

Account
Free
  • 492032 Views
  • 581 replies
  • 42 likes

False Premium Ads

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account before?I've tried searching customer help lines but th...

Casual Listener

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account bef...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Playstation Premium not working on mobile

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my phone it says im the free user , is the license not tr...

Newbie

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my pho...

blank_kuuhaku

Newbie

1812 Views

6 replies

1 likes

  • 1812 Views
  • 6 replies
  • 1 likes

Storage Not found Android Huawei P10 plus

Not found Storage in settingsProblem Select storage memory card

Newbie

Not found Storage in settings Problem Select storage memory card

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

[ESP] problema para borrar datos spotify

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado . Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite hacerlo mi memoria es de 8 gb y spotify sobreescribe como si...

Newbie

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado .   Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite ...

1202 Views

0 replies

0 likes

  • 1202 Views
  • 0 replies
  • 0 likes

Chromecast audio wont connect

Foolishly just upgraded Android to 8.4.32.623 armV7.Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it times out and just goes back to "devices available". Any f...

Regular

Foolishly just upgraded Android to 8.4.32.623 armV7. Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it time...

ishanz

Casual Listener

2330 Views

9 replies

0 likes

  • 2330 Views
  • 9 replies
  • 0 likes

Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

Casual Listener

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Problem with downloads

My downloads just vanished after I closed the Spotify APP.I didn't logged out from the app.I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disapeared, and it happened twice. Is this some bug of the ...

Casual Listener

My downloads just vanished after I closed the Spotify APP. I didn't logged out from the app. I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disa...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Weird layout bug

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. This kills the music however and is especially bad wh...

Newbie

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. &n...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

Casual Listener

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 

kejt_

Community Legend

934 Views

3 replies

0 likes

  • 934 Views
  • 3 replies
  • 0 likes

Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

Gig Goer

If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

List of all downloaded songs

Is there a way to see only the songs, albums and playlist that you can listen to offline?I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find out that Spotify still takes up 7GB of data in my phone...

Newbie

Is there a way to see only the songs, albums and playlist that you can listen to offline? I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find ou...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Downloads Gone

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve the problem but it just removed the downloads of A...

Visitor

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve...

734 Views

0 replies

0 likes

Android
downloads
  • 734 Views
  • 0 replies
  • 0 likes

Spotify or deezer

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

Newbie

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Missing the New UI

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix Is there a way to show this new UI? Here's what I'm talking about: https://communi...

Visitor

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix 😞 Is there a way to show this...

user-removed

Not applicable

955 Views

2 replies

0 likes

Android
Playlists
UI
  • 955 Views
  • 2 replies
  • 0 likes

How to activate bluetooth i the spotify app

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isntgood at all in explaining how to activate bluetooth...

Newbie

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isnt...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Songs greyed out in playlist but still playable in spotify's library

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are greyed out on my desktop. All songs are still playable in th...

Casual Listener

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are grey...

Joe

Community Legend

1519 Views

2 replies

0 likes

  • 1519 Views
  • 2 replies
  • 0 likes

Help...no setup screen = no way to add many artists to follow...

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figured out the password and signed in. It then prompted...

Visitor

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figur...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

HUGE HUGE problem with Android Autoplay/spotify.

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Casual Listener

Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...

791 Views

0 replies

0 likes

  • 791 Views
  • 0 replies
  • 0 likes

update Billing info form with bug for Android

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

Newbie

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

setting default music provider on google home

Hi, Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. Anyone knowing what the reason is ? Francis

Casual Listener

Hi,     Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. &nbsp...

Joe

Community Legend

1453 Views

1 replies

0 likes

  • 1453 Views
  • 1 replies
  • 0 likes