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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376387 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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How can I find the offline music files?

Hi, I used download feature to keep the offline files into my device but I'd like to know where are they? Also on desktop (PC) I can't find it. I've been changed the lovatio from Device to SD card then Spotify moving all files to SD but my device's s...

Newbie

Hi,     I used download feature to keep the offline files into my device but I'd like to know where are they?   Also on desktop (PC) I can't find it.   I've been changed the ...

281 Views

0 replies

0 likes

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Suddenly all music gone and new ones appeared

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible??

Newbie

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible?? 

220 Views

0 replies

0 likes

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Spotify android app not linking to sonos speakers

So I've tested on my 2 ios devices and the app works as it should, but on mine and my wife's android devices, the Spotify app will not switch over to the sonos speakers. They are selectable, but when we do, nothing happens. Please can this be investi...

Casual Listener

So I've tested on my 2 ios devices and the app works as it should, but on mine and my wife's android devices, the Spotify app will not switch over to the sonos speakers. They are selectable, but when...

robnewman666

Casual Listener

1217 Views

6 replies

3 likes

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  • 6 replies
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Solved!! Playlist stops after one song

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the next song to keep listening, which is tedious and ti...

Casual Listener

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the n...

hobashi

Casual Listener

12646 Views

2 replies

0 likes

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I want to automatically download saved albums

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used to, but I just got a new phone and maybe the updated...

Regular

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used t...

Joe

Community Legend

23253 Views

1 replies

2 likes

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I changed my password but my friends are still using my Spotify account on their androids

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!!Thank you so much

Newbie

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!! Thank you so much   

Joe

Community Legend

339 Views

1 replies

0 likes

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Superuser Contribution O Spotify apaga as minhas músicas

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

Newbie

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

lucas456

Newbie

21204 Views

4 replies

10 likes

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Solved!! Spotify Offline while on 4G network

Good day, I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working whilst using 4G (or any other mobile network). Once I signi...

Casual Listener

Good day,   I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working...

Nico

Community Legend

7041 Views

3 replies

0 likes

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Musicas baixadas canceladase constante deslogamento da conta.

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu baixei para ouvir, nao estao mais baixadas, e acabo...

Newbie

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu ...

250 Views

0 replies

0 likes

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Spotify won't connect on internet browser

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

Casual Listener

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

270 Views

0 replies

0 likes

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Honor 9 music playback is lagging

Hello, i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I have the music downloaded so that cant be the reason. Furtherm...

Newbie

Hello,   i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I ha...

307 Views

0 replies

0 likes

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Account

Hi all, I need some help here, previously i created a account with my FB, can i know how do delete that account??

Newbie

Hi all,    I need some help here, previously i created a account with my FB, can i know how do delete that account??

271 Views

0 replies

0 likes

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Solved!! Remove downloaded music on mobile

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile? I've recently found I'm running out of space on my mobile and about 2/3 of my space is taken up by...

Casual Listener

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile?     I've recently found...

user-removed

Not applicable

163834 Views

19 replies

0 likes

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Spotify Saving Data on Both Internal and External Storage

As the title implies, my Galaxy A5 (2017) has been having a storage problem regarding the internal and external storage. As I speak, both have been occupied by spotify according to App Info and My Files with nearly the same amount of space taken. I h...

Newbie

As the title implies, my Galaxy A5 (2017) has been having a storage problem regarding the internal and external storage. As I speak, both have been occupied by spotify according to App Info and My Fi...

Joe

Community Legend

1063 Views

2 replies

0 likes

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Spotify Android App not starting: black screen

Hi, Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...). This morning, Spotify on my Galaxy S3 won't start: I can launch the app, but all I get is a black screen with the Spotify logo on it (I ca...

Music Fan

Hi,   Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...).   This morning, Spotify on my Galaxy S3 won't start: I can launch t...

GFD

Music Fan

43114 Views

21 replies

3 likes

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  • 21 replies
  • 3 likes

Gear sport login

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

Newbie

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

336 Views

0 replies

0 likes

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Where can I find playlists I follow?

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

Casual Listener

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

NotUsingPremium

Newbie

18993 Views

3 replies

5 likes

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  • 5 likes

Offline Device Priority

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it. Being a good user I went through the troubleshoot list:You've downloaded music to more than 3 devices. Don't use more dev...

Music Fan

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it.   Being a good user I went through the troubleshoot list: You...

stubs

Music Fan

4816 Views

2 replies

1 likes

Android
Your Music
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Major battery drain on Android 8.1

Hi, Noticed a considerable battery drain on my android 8.1. (Nexus 6p). It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away from the end of my trial and don't want to pay for something that I can...

Newbie

Hi,   Noticed a considerable battery drain on my android 8.1. (Nexus 6p).   It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away...

765 Views

0 replies

0 likes

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Spotify app on android does not work with sonos speaker

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist.I am running the android app from my Samsung phone and I have a premium spotify account. I have...

Visitor

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist. I am running the android app from my Samsu...

alberto_madrid

Newbie

685 Views

2 replies

0 likes

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