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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210266 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210266 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560328 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462687 Views

575 replies

39 likes

Account
Free
  • 462687 Views
  • 575 replies
  • 39 likes

Spotify Connect - Multiple Speakers/Devices

Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280.The HK 280 Is in the same Wifi range and network. All other Wifi applications on my HK BDS 280 ...

Newbie

Since this day, without any software updates i cannot connect my Spotify apps, from my Samsung galaxy S7 and my Samsung Tab2 with my Harman Kardon BDS 280. The HK 280 Is in the same Wifi range and n...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Avatars

I uploaded a picture two times as an avatar. How can I delete one of my photos?Thanks to whoever will reply to this.

Casual Listener

I uploaded a picture two times as an avatar. How can I delete one of my photos? Thanks to whoever will reply to this.

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Why are some songs on desktop not available on mobile?

I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?

Casual Listener

I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?

a1arming

Casual Listener

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Spotify on Android TV disables Sreensaver

I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore be on for as long as I play music. Please stop dis...

Visitor

I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore...

user-removed

Not applicable

4879 Views

1 replies

5 likes

  • 4879 Views
  • 1 replies
  • 5 likes

Playlist missing

My playlist is missing. However, when I search for my playlist in search option it shows the playlist belonging to the my username. My current account also has got the same username. Tried my other email ids to check, account has not been created to ...

Casual Listener

My playlist is missing. However, when I search for my playlist in search option it shows the playlist belonging to the my username. My current account also has got the same username. Tried my other e...

Joe

Community Legend

546 Views

3 replies

0 likes

  • 546 Views
  • 3 replies
  • 0 likes

Spotify android app stops playing songs and restarts them from the beginning.

For about two weeks, the Spotify app on my Samsung Galaxy S6 stops playing songs. When I press play, the songs arerestarted from the beginning. It doesn't matter if my earphones are plugged in or if it's being played out loud, it will still happen.I ...

Newbie

For about two weeks, the Spotify app on my Samsung Galaxy S6 stops playing songs. When I press play, the songs are restarted from the beginning. It doesn't matter if my earphones are plugged in or i...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Radio, missed dislike

Hello, i have dislike a music instead of adding it to my library. But there is one big thing, i do not know the name of the music, it was really cool tho. When i clicked on dislike (by mistake) it instantly stop playing and i have never seen the musi...

Newbie

Hello, i have dislike a music instead of adding it to my library. But there is one big thing, i do not know the name of the music, it was really cool tho. When i clicked on dislike (by mistake) it in...

Joe

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

not able to get spotify on phone

Im trying to get spotify to play on my Android LG K20 Plus. i cant get into my app on my phone to be able to listen to my music what can i do to get it again? It wont let me login with my info for facebook.

Visitor

Im trying to get spotify to play on my Android LG K20 Plus. i cant get into my app on my phone to be able to listen to my music what can i do to get it again? It wont let me login with my info for fa...

Joe

Community Legend

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Podcast/No Sleep/high pitched

Listening to No Sleep Podcast. Around Season 2, suddenly the podcast was slightly high pitched? I thought it was only one episode. Then i started skipping to next episodes, next seasons, it the same. But not all episodes. I found one that sounded nor...

Newbie

Listening to No Sleep Podcast.   Around Season 2, suddenly the podcast was slightly high pitched? I thought it was only one episode. Then i started skipping to next episodes, next seasons, it ...

958 Views

0 replies

3 likes

  • 958 Views
  • 0 replies
  • 3 likes

Never received email or notification of end of year stats

Last year I got an email with like hours played and some various stats of my Spotify account. This year, the rest of my family got theirs and some friends of mine did too but I haven't gotten an email or in-app notification or anything. Any ideas wha...

Casual Listener

Last year I got an email with like hours played and some various stats of my Spotify account. This year, the rest of my family got theirs and some friends of mine did too but I haven't gotten an emai...

lubos

Roadie

657 Views

4 replies

0 likes

  • 657 Views
  • 4 replies
  • 0 likes

Nuevo interfaz en Android

He visto circulando imagenes de un nuevo diseno de Spotify para Android y necesito saber que tengo que hacer para tenerlo.

Casual Listener

He visto circulando imagenes de un nuevo diseno de Spotify para Android y necesito saber que tengo que hacer para tenerlo.

Eepr

Casual Listener

684 Views

1 replies

1 likes

  • 684 Views
  • 1 replies
  • 1 likes

Android Volume Too Low with Wired Headphones

This is a long-standing issue with no viable solution, so I'd appreciate some attention. The volume output from the Spotify app on Android is far lower than other apps like Youtube, Pandora, or Podcast Addict on my phone. Please provide a solution so...

Casual Listener

This is a long-standing issue with no viable solution, so I'd appreciate some attention. The volume output from the Spotify app on Android is far lower than other apps like Youtube, Pandora, or Podca...

1420 Views

0 replies

0 likes

Android
headphones
volume
  • 1420 Views
  • 0 replies
  • 0 likes

Solved!! New phone now i can't adjust the stream and download quality

I have spotify premium and on my old phone i had everything downloaded on the highest quality but now with my new phone it says not available right now. What do i do?

Newbie

I have spotify premium and on my old phone i had everything downloaded on the highest quality but now with my new phone it says not available right now. What do i do?

Joe

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Freezing, taking minutes to load, search function not workable due to slowness

Spotify has been essentially unusable for the last 4 months. I am considering cancelling my membership. I've seen the countless forum posts on the same issue. Spotify takes up to 5 minutes to load. The search function takes so long to load up that it...

Newbie

Spotify has been essentially unusable for the last 4 months. I am considering cancelling my membership. I've seen the countless forum posts on the same issue. Spotify takes up to 5 minutes to load. T...

Joe

Community Legend

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Solved!! Not my music in my Playlist

How can I get rid of the songs that are added by Spotify? I don't like them and want just songs there that I added.

Newbie

How can I get rid of the songs that are added by Spotify? I don't like them and want just songs there that I added.

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Playlist will restart efter every song

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast.But 1/3 of times when listening to music, whenever I select a number from my quite large playlists, after the song finishe...

Newbie

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast. But 1/3 of times when listening to music, whenever I select a number ...

529 Views

0 replies

1 likes

  • 529 Views
  • 0 replies
  • 1 likes

Special look on Christmas

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? Animated snowflakes. The new version does not allow i...

Roadie

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? An...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Solved!! I cannot play the song I select

Hi, this may sound like a very simple thing. I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am interested in.Next I selected the song and added to a new...

Newbie

Hi, this may sound like a very simple thing.  I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am...

Joe

Community Legend

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

Spotify jumps to playlists I didn't select

I've had some problems with Spotify lately...When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list which is not even in my favourites. I have reinstall...

Newbie

I've had some problems with Spotify lately... When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list...

4749

Newbie

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Why did my Spotify download a playlist without permission? What does this mean for my 3,333 limit?

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all says that I must have swiped the download button. Thi...

Newbie

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all sa...

1084 Views

0 replies

0 likes

downloaded without permission
how many do I have left to download
random download of playlist
  • 1084 Views
  • 0 replies
  • 0 likes