Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854829 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854829 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20502 Views
  • 3 replies
  • 0 likes
  • 20502 Views
  • 3 replies
  • 0 likes

Wont play on sd card

I have a samsung j3 with newest spotifyI changed my storage option to sd card and download 157 sounds ...took memory card out and into my mp3 player and wont play

  • Newbie
  • I have a samsung j3 with newest spotify I changed my storage option to sd card and download 157 sounds ...took memory card out and into my mp3 player and wont play
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

No songs in existing radio

Hello, I was playing the existing 50's radio on my Android and noticed that it kept playing the same songs over and over againg. I deleted all the songs in the list thinking that a new set of songs would be loaded but it did not. Now the 50's radio i...

  • Casual Listener
  • Hello,   I was playing the existing 50's radio on my Android and noticed that it kept playing the same songs over and over againg. I deleted all the songs in the list thinking that a new set o...
  • YvanR
  • Casual Listener
  • 176 Views
  • 2 replies
  • 0 likes
  • 176 Views
  • 2 replies
  • 0 likes

Android app and Jaguar LandRover Incontrol

Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-install, reboot, etc. Stations are very key to using Spo...

  • Regular
  • Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-...
  • Petesjag
  • Newbie
  • 2195 Views
  • 10 replies
  • 0 likes
  • 2195 Views
  • 10 replies
  • 0 likes

Se pausa a los 4 segundos..

Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!

  • Newbie
  • Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!
  • 348 Views
  • 0 replies
  • 1 likes
  • 348 Views
  • 0 replies
  • 1 likes

My spotify gets paused when I connect a minijack

It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!

  • Casual Listener
  • It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

No Eq option on my Huawei p8 lite

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

  • Newbie
  • I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
  • OttoFrohmader
  • Newbie
  • 10707 Views
  • 2 replies
  • 0 likes
  • Equalizer
    equalizer dont work
    Equalizer help
    Equalizer issues
    huawei
  • 10707 Views
  • 2 replies
  • 0 likes

Every other song stops offline with premium

I have a premium subscription to Spotify. Works perfect on desktop no issues. But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded everything, but still the same problem.Frankly its just annoyi...

  • Newbie
  • I have a premium subscription to Spotify. Works perfect on desktop no issues.   But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded ev...
  • Joe
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Offline downloaded songs are suddenly not available

on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1 day ago and just redownloaded them over night thin...

  • Newbie
  • on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1...
  • 426 Views
  • 0 replies
  • 0 likes
  • downloaded
    Not Available
    Offline Access
  • 426 Views
  • 0 replies
  • 0 likes

Spotify downloads songs but I can't listen offline, because they disappear

I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I eventually want to download a new album the next day...

  • Newbie
  • I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I e...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Pago erróneo doble

Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el cargo mensual. O sea, me cobraron doble. Y cuando veo...

  • Newbie
  • Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el ca...
  • Iselovg_perez
  • Casual Listener
  • 515 Views
  • 4 replies
  • 0 likes
  • Pago
  • 515 Views
  • 4 replies
  • 0 likes

Solved!! Descarga

Se puede descargar una única canción de un álbum?

  • Newbie
  • Se puede descargar una única canción de un álbum?
  • osornios
  • Spotify Star
  • 762 Views
  • 5 replies
  • 0 likes
  • 762 Views
  • 5 replies
  • 0 likes

Update of playlists between computer and mobile phone ?

Hi, I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i go on spotifiy on my computer, i don't see the adding songs in th...

  • Casual Listener
  • Hi,   I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i g...
  • headey
  • Roadie
  • 21743 Views
  • 7 replies
  • 2 likes
  • 21743 Views
  • 7 replies
  • 2 likes

Solved!! "Quit" or "Exit" button needed

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

  • Casual Listener
  • Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.
  • user-removed
  • Not applicable
  • 4386 Views
  • 5 replies
  • 0 likes
  • 4386 Views
  • 5 replies
  • 0 likes

"Downloaded" Filter only showing a few of my downloaded albums / playlists

Hello, I have about 10 playlists downloaded on to my phone. When I go to filter only downloaded playlists, it is only showing 4 of those. I can't figure out what else could be filtering them out. Please advise. I did not see another topic on point to...

  • Casual Listener
  • Hello,   I have about 10 playlists downloaded on to my phone.   When I go to filter only downloaded playlists, it is only showing 4 of those.   I can't figure out what else could...
  • Joe
  • Community Legend
  • 515 Views
  • 3 replies
  • 0 likes
  • 515 Views
  • 3 replies
  • 0 likes

Spotify don't read sd card

My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)

  • Casual Listener
  • My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)
  • henkjan-spot
  • Casual Listener
  • 534 Views
  • 8 replies
  • 0 likes
  • 534 Views
  • 8 replies
  • 0 likes

No me encuentran

No pueden ver mi perfil. Ayuda por favor

  • Casual Listener
  • No pueden ver mi perfil. Ayuda por favor
  • user-removed
  • Not applicable
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Solved!! I can't skip forward or back on songs with premium

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the skip forward and back arrows are grey

  • Casual Listener
  • I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the sk...
  • Rapica97
  • Casual Listener
  • 10100 Views
  • 2 replies
  • 0 likes
  • 10100 Views
  • 2 replies
  • 0 likes

Solved!! Spotify blocking text message alerts

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work because I didn't hear the alert so my boss found someo...

  • Regular
  • When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work bec...
  • Joe
  • Community Legend
  • 440 Views
  • 4 replies
  • 0 likes
  • 440 Views
  • 4 replies
  • 0 likes

Premium features enabled after device change

While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen music while going home. I noticed that I was able t...

  • Newbie
  • While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

I have premium - I can't listen to what I want on my mobile device

I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot play songs in order. I pressed the button that was...

  • Newbie
  • I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot...
  • Joe
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes