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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7384 Views

0 replies

7 likes

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I can not play some artist.

I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?

Newbie

I've been trying to play Arcade Fire, but I can't, is the only artist I can't listen to since few days, I alredy unistall ans install the app again and the problem still being there! What can I do?&n...

DReills84

Casual Listener

606 Views

3 replies

0 likes

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Can't login on android because I'm offline

I've been logged out of my Spotify on my android phone, and when I login it says I am offline and that I need to go online to login. But I can login on the internet, and there isn't an option to go online. How can I go online if I can't login!

Newbie

I've been logged out of my Spotify on my android phone, and when I login it says I am offline and that I need to go online to login. But I can login on the internet, and there isn't an option to go o...

Joe

Community Legend

1091 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Unable to share song on Android Oreo

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, uninstalled app, and reinstalled. It's still happeni...

Newbie

Any time I click share on a song on my pixel, the app screen goes black and goes to the main screen. No share menu comes up. This has been going on for a few days. I've cleared cache, cleared data, u...

Joe

Community Legend

518 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Multiple

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff & NOT his. PLZzz help. Toodles.

Casual Listener

Howdie. I want to know how to, if possible... I want to have, 2 separate accounts, emails, people. My playlist & one for my husband's, on his phone. With only one charge. I want my own stuff &amp...

Joe

Community Legend

363 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Wont play any song by maroon 5

My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?

Casual Listener

My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?

Michele_T

Regular

3438 Views

18 replies

1 likes

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  • 18 replies
  • 1 likes

Spotify doesn't always play even with premium downloaded music

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloaded songs and albums playlists etc... But sometimes...

Newbie

I have a slight problem with my Spotify that if I play music in the car or something and start playing it within WiFi range and it has time to load the song I can change song as I go to other downloa...

362 Views

0 replies

0 likes

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Pause/Play Not Working -- Please Help

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either. When using a bluetooth headset the pause/play button (single tap) doesn't work with Spotify. The next ...

Newbie

I've seen this topic a few times but no solutions unfortunately. I've also tried getting help from Spotify tech support, with no help there either.    When using a bluetooth headset the p...

489 Views

0 replies

1 likes

  • 489 Views
  • 0 replies
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Can't share music without App crashing?

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and reinstall the app? I pay for this app, it should d...

Newbie

Every time I try to share music on mobile my app crashes, it's been two weeks now and I don't know what to do and I'm very annoyed because I love sharing music with my friends. Should I uninstall and...

ncredsox

Casual Listener

835 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

Solved!! Won't play without Shuffle.

The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.

Newbie

The app won't play a individual song It just keeps highlighting shuffle. I've tried turning shuffle off but is says that's a premium feature.

itu_

Community Legend

503 Views

1 replies

0 likes

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  • 1 replies
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Ad length too long

HiI use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to next ad. Any solutions or ideas to this problem apprecia...

Newbie

Hi I use Spotify on iPad and as of recently I've noticed a problem with a particular ad with plays for 30 seconds and then remains silent for a full minute and fifty two seconds before moving to nex...

378 Views

0 replies

0 likes

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Need explanation

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

Newbie

Music keeps appearing undownloaded every time i update the app or just at random moments? 460+

206 Views

0 replies

0 likes

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Music availability based on Account?

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her. She can search for the songs/albums and play them, but they wont even appear in the sear...

Newbie

I share a Premium family plan with my girlfriend and we've run into the issue that there are songs/album that are unavailable for me, but play just fine for her.  She can search for the songs/al...

266 Views

0 replies

0 likes

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Can't log into Spotify Premium on my Android.

Hi, I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. When I press the connect button the same message keeps poppi...

Newbie

Hi,   I never used to have to log into Spotify untill the last update. Ever since then at the log in screen it states that I'm currently set to offline and to go online to connect to Spotify. ...

368 Views

0 replies

0 likes

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Se pierden listas completas que he descargado.

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no estoy en línea y continuamente, estas listas, de es...

Visitor

Estoy muy molesto, ya que tengo spotify premium y lo tengo instalado en mi MOTO G4. Bien, pues hace tiempo que me he dado a la tarea de descargar listas completas para tenerlas disponibles cuando no ...

327 Views

0 replies

0 likes

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Solved!! New to Spotify, why does it stop playing?

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After about a half hour, the music stops. I have full bat...

Newbie

I'm new to Spotify. I finally learned how to add my music to my playlists and I'm happy. I put my earbuds in, turn on my playlist (with over 400 songs in it) and attempt to drift off to sleep. After ...

Sebasty

Community Legend

767 Views

1 replies

0 likes

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Spotify doesn't start & freeze

Hello, I am facing problems since the last updates on my phone.I updates both OS & Spotify and the soft isn't starting properly anylonger. Phone model: Meizu Max 3OS version: Flyme 6.1.0.0GSpotify version: 8.4.21.508 armV7 When I start the soft, the ...

Visitor

Hello,   I am facing problems since the last updates on my phone. I updates both OS & Spotify and the soft isn't starting properly anylonger.   Phone model: Meizu Max 3 OS version...

240 Views

0 replies

0 likes

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Paymemt

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Newbie

I wanted one month Premium some how i paid for a year. How do i cancel the payment

Joe

Community Legend

427 Views

1 replies

0 likes

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Connecting to a Google home

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some way to lock it to an account or only allow specific devi...

Newbie

Hi, Recently I've discovered that Spotify allows for casting music to a google home (like a chrome cast). However, this is open to anyone connected to the wifi. I was hoping there would be some ...

Joe

Community Legend

384 Views

1 replies

0 likes

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  • 1 replies
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Share feature restarts the app.

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update.

Newbie

When I try the share option inside the app. The app restart or closes itself. This is after the last spotify update. 

Joe

Community Legend

802 Views

3 replies

0 likes

restarts
whatsapp
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Sena 10S AVRCP Issues with Spotify on Samsung S8

Hi,Firstly some important hardware data:Phone: Samsung Galaxy S8 on Android N 7.0Bluetooth: Sena 10S Motorcycle Bluetooth CommunicatorSpotify App version: 8.4.22.857 armV7 (using pro account)The problem:When i connect the Sena 10S to my phone, it con...

Casual Listener

Hi, Firstly some important hardware data: Phone: Samsung Galaxy S8 on Android N 7.0 Bluetooth: Sena 10S Motorcycle Bluetooth Communicator Spotify App version: 8.4.22.857 armV7 (using p...

tushalb

Casual Listener

2943 Views

3 replies

0 likes

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  • 3 replies
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