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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110911 Views

26 replies

3 likes

  • 110911 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223287 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223287 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580330 Views

79 replies

3 likes

  • 580330 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477840 Views

577 replies

40 likes

Account
Free
  • 477840 Views
  • 577 replies
  • 40 likes

Oneplus 3T, "no internet connection" on wfi

I have had the Oneplus 3T for a couple months now, and ever since I got it I have been having problems with my Spotify. The app says I have no internet connection when I am definitely connected to the wifi with working internet! This mean that it can...

Regular

I have had the Oneplus 3T for a couple months now, and ever since I got it I have been having problems with my Spotify.   The app says I have no internet connection when I am definitely connec...

BelgiumGuy

Newbie

1460 Views

1 replies

2 likes

  • 1460 Views
  • 1 replies
  • 2 likes

La APP se pausa sola.

Estando en reproduccion la app se pausa sola, le das al play y vuelve a pausarse sola varias veces. En una de ellas se queda en play durante largo tiempo.La app est instalada en un Huawei Y5II CUN-L01 8G actualizado a full a dia 19/12/17

Newbie

Estando en reproduccion la app se pausa sola, le das al play y vuelve a pausarse sola varias veces. En una de ellas se queda en play durante largo tiempo. La app est instalada en un Huawei Y5II CUN-...

331 Views

0 replies

0 likes

  • 331 Views
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Whenever I restart my device it removes the download of all my saved songs

On my s8+, I have experienced a range of new problems with spotify such as songs taking 5 minutes to play. My phone acts up a bit so I have to restart it every night. I have notuced however that when I do such all my saved songs undownload. I am an a...

Casual Listener

On my s8+, I have experienced a range of new problems with spotify such as songs taking 5 minutes to play. My phone acts up a bit so I have to restart it every night. I have notuced however that when...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Spotify keeps clogging up memory

Why the **bleep** does spotify keep clogging up more and more memory!? It took up 8 gigs as of today ans completely clogged up my phone! The next most memory taking app on my phone takes 535 ish MBs. There is no excuse for this when I am not even dow...

Regular

Why the **bleep** does spotify keep clogging up more and more memory!? It took up 8 gigs as of today ans completely clogged up my phone! The next most memory taking app on my phone takes 535 ish MBs....

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotify non funziona con il 3G. Cosa fare?

Ciao a tutti. Il mio account spotify non funziona nel momento in cui tolgo il wifi e uso la connessione dati. Ho anche chiamato la Vodafone e mi dicono che e' tutto apposto. In pratica mi dice che il dispositivo non e' connesso a internet. Come facci...

Newbie

Ciao a tutti. Il mio account spotify non funziona nel momento in cui tolgo il wifi e uso la connessione dati. Ho anche chiamato la Vodafone e mi dicono che e' tutto apposto. In pratica mi dice che il...

578 Views

0 replies

1 likes

  • 578 Views
  • 0 replies
  • 1 likes

Solved!! Download to SD

Hi. I know it is possible to download songs to a SD, but can I get a SanDisk USB C and plug in to my phone and download to that. In that case, can I unplug it?Thanks Eric

Casual Listener

Hi. I know it is possible to download songs to a SD, but can I get a SanDisk USB C and plug in to my phone and download to that. In that case, can I unplug it? Thanks Eric

eric_epg

Casual Listener

861 Views

2 replies

0 likes

  • 861 Views
  • 2 replies
  • 0 likes

Como ouvir todas as músicas de um cantor?

Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify. Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou banda e ouvílas ordenando por populariade, ordem alfabética, etc...

Casual Listener

Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify.   Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou band...

Mpacborges

Newbie

12045 Views

2 replies

4 likes

  • 12045 Views
  • 2 replies
  • 4 likes

The Android outlook

I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for the Premium, it went back to the old one. Is there a...

Newbie

I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for t...

Joe

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

music stops after 4 songs

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound and the time of the song stays the same.

Regular

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound...

ginger_415

Newbie

2118 Views

9 replies

1 likes

  • 2118 Views
  • 9 replies
  • 1 likes

[Chromecast] Crash when i play Playlist-radio

Hello my Chromecast Connection always crash when i play a Radio of an Playlist.I only can reproduce this on Android Smartphone/Tablet with newest Version.On Windows/Ubunut 16.04 it works fine. GreetingsChristian

Casual Listener

Hello my Chromecast Connection always crash when i play a Radio of an Playlist. I only can reproduce this on Android Smartphone/Tablet with newest Version. On Windows/Ubunut 16.04 it works fine. &...

526 Views

0 replies

0 likes

Android
bug
  • 526 Views
  • 0 replies
  • 0 likes

Thumbs status carries forward.

When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and I can't change it. The only way to see the correct ...

Regular

When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and ...

374 Views

0 replies

0 likes

Song showing last song's thumb choice
  • 374 Views
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All songs deleted

I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went into Spotify to check the status of songs (wanted to s...

Casual Listener

I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went int...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

All downloaded tracks deleted.. again

Dear developers,It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now. I've used the app on my Oneplus One most of the time, and every month or so, I found my entire libra...

Newbie

Dear developers, It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now.  I've used the app on my Oneplus One most...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Question about streaming and downloading.

Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same time. My question is, If I set a few albums on dow...

Casual Listener

Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same...

P_G1

Casual Listener

653 Views

4 replies

0 likes

  • 653 Views
  • 4 replies
  • 0 likes

Spotify will not open

We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please

Newbie

We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please 

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

My playlists are gone!

That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in the playlist section i cant see it? Some help?

Newbie

That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in t...

Joe

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Downloading songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

Casual Listener

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...

Joe

Community Legend

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
  • 0 likes

Solved!! last.fm error: wrong username or password.

Hi,Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last.fm website. I already changed my password but no change...

Casual Listener

Hi, Since I installed spotify on my new phone, I get an error when trying to activate last.fm scrobbling. It tells me "wrong username or password" while the same credentials work fine on the last....

ruyaguilar

Newbie

18580 Views

19 replies

2 likes

Android
last.fm
  • 18580 Views
  • 19 replies
  • 2 likes

Spotify Disconnects Bluetooth

I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems. As soon as I open Spotify and play a song, a message shows saying: 'Bluetooth ...

Newbie

I'm using an Android phone and a bluetooth speaker. They connect fine, and if I go on YouTube or any other app it plays through the bluetooth speaker without any problems.   As soon as I open ...

1204 Views

0 replies

2 likes

  • 1204 Views
  • 0 replies
  • 2 likes