Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195252 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536719 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440935 Views
565 replies
37 likes
Trying to send songs in messenger via the share option in the app but they won't go through.
Trying to send songs in messenger via the share option in the app but they won't go through.
561 Views
0 replies
0 likes
No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty
No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty
328 Views
0 replies
0 likes
Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of the five i saw on my older account(see picture). Th...
Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of ...
247 Views
0 replies
0 likes
Why does it stop playing after 3 songs?
Why does it stop playing after 3 songs?
270 Views
0 replies
0 likes
So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal interface. Or is it time to go back to Pandora?
So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal i...
516 Views
0 replies
1 likes
A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound.Only a total restart of the Galaxy 7s edge helps.UPDATE: A FEW days ...
A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound. Only a total re...
Newbie
1166 Views
5 replies
5 likes
spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) . every time i have to login first, connect to internet back, and check do...
spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) . every time i...
Casual Listener
651 Views
2 replies
0 likes
Hi when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty which i know they are not? any help
Hi when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty whi...
584 Views
0 replies
0 likes
At this link:https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/you can clearly read that u can browse music on the smartwatch but actually i cant do that.First of all to get more control, i have to tap in the middle inste...
At this link: https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/ you can clearly read that u can browse music on the smartwatch but actually i cant do that. First of a...
340 Views
0 replies
0 likes
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
Newbie
1405 Views
1 replies
1 likes
Ok. I've tried "everything", so here goes: Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all the tracks properly - nearly all tracks have each their point...
Ok. I've tried "everything", so here goes: Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all t...
456 Views
0 replies
0 likes
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web player.If you need any more detail I will provide it gla...
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web playe...
Casual Listener
3211 Views
5 replies
0 likes
It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effect also. If I disable the effect in the Spotify app the issu...
It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effe...
Regular
5829 Views
1 replies
1 likes
I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the app to get it to work. There has to be another answe...
I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the a...
330 Views
0 replies
0 likes
While listening to the radio on my Moto Z Force Droid's Spotify app, I can listen to the songs that are pre-populated when opening the station but once the last song plays in the radio station, the music stops instead of having "more songs load as yo...
While listening to the radio on my Moto Z Force Droid's Spotify app, I can listen to the songs that are pre-populated when opening the station but once the last song plays in the radio station, the m...
329 Views
0 replies
0 likes
Hi all, I'm having issues with Spotify on my S6 Edge. Whether through headphones or over bluetooth, the songs have little glitches in the audio, as if the audio is pausing for a fraction of a second before restarting. The glitches happen in different...
Hi all, I'm having issues with Spotify on my S6 Edge. Whether through headphones or over bluetooth, the songs have little glitches in the audio, as if the audio is pausing for a fraction of ...
Casual Listener
3535 Views
8 replies
3 likes
Hi , I triedf to log in to my spotify account , I had premium but something went wrong in the payment this month and now I cant log in to my account anymore only on the web player not on my phone or computer I keep getting this error code Error: Er i...
Hi , I triedf to log in to my spotify account , I had premium but something went wrong in the payment this month and now I cant log in to my account anymore only on the web player not on my ph...
2153 Views
0 replies
3 likes
Hi, I have just signed up for Spotify premium (never used Spotify before). When I try to download the app via the Spotify web following the Spotify on Android with Google Play, an error message comes up: Sorry, this content is not available in your c...
Hi, I have just signed up for Spotify premium (never used Spotify before). When I try to download the app via the Spotify web following the Spotify on Android with Google Play, an erro...
988 Views
0 replies
0 likes
Hello,I log in through facebook account. Whenever i change my facebook password,spotify goes online and when I try to access it asks me to go online but it doesn't work, black screen and nothing happens. Is there anyone who had the same problem? Than...
Hello, I log in through facebook account. Whenever i change my facebook password,spotify goes online and when I try to access it asks me to go online but it doesn't work, black screen and nothing ...
Casual Listener
432 Views
2 replies
0 likes
I bought a Sonos Play 1 and Spotify often has a lot of problems to list Sonos under available devices. Sometimes it tries to connect and then nothing, sometimes you cannot see device listed.I tried reinstall App, it works a few the same problem. I re...
I bought a Sonos Play 1 and Spotify often has a lot of problems to list Sonos under available devices. Sometimes it tries to connect and then nothing, sometimes you cannot see device listed. I tried...
367 Views
0 replies
0 likes
