Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • agulab
  • Newbie
  • 7103 Views
  • 39 replies
  • 16 likes
  • 7103 Views
  • 39 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861885 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861885 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22637 Views
  • 3 replies
  • 0 likes
  • 22637 Views
  • 3 replies
  • 0 likes

Student Error

Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY

  • Newbie
  • Today I'm decided to buy spotify student premium on Turkey and I wrote my ininal but im bot a highschool student and I want exit the page but spotify pay me 6,99 TRY
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Profile Picture issues

(Okay so I've been linked to my Facebook for at least 2/3 months)So I changed my Facebook profile picture, and it's showing the change in the website and not the app

  • Newbie
  • (Okay so I've been linked to my Facebook for at least 2/3 months) So I changed my Facebook profile picture, and it's showing the change in the website and not the app
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Can't change volume when casting to Chromecast and Spotify is in foreground

I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in background/recents). When I press the phone's Volume Up...

SCRN002.png SCRN003.png
  • Visitor
  • I'm using a Nexus 6P playing from Spotify to a Chromecast Audio device (optical out to a DAC/preamp). Everything works great but I can't change the volume when Spotify the foreground app (not in back...
  • muzeak
  • Music Fan
  • 13595 Views
  • 12 replies
  • 3 likes
  • 13595 Views
  • 12 replies
  • 3 likes

Android marshmallow - no sign in, just sign up or login with Facebook?

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? I have premium account so just want to login...? No o...

  • Casual Listener
  • Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? &...
  • thedarkstranger
  • Casual Listener
  • 538 Views
  • 3 replies
  • 0 likes
  • 538 Views
  • 3 replies
  • 0 likes

Solved!! A música para de tocar após algum tempo de ter bloqueado a tela

Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depois a música que esta sendo reproduzida para e só vo...

  • Visitor
  • Sempre que vou escutar música pelo o Spotify ele tem apresentado esse problema, quando eu bloqueio a tela ou mesmo quando ela bloqueia automaticamente após o período de tempo, com um certo tempo depo...
  • Lucianocavallin
  • Newbie
  • 182524 Views
  • 7 replies
  • 19 likes
  • 182524 Views
  • 7 replies
  • 19 likes

Slow Download

Hi, friends! I'm having a problem with the downloads! They are very slow! Can anyone help me with this?

  • Newbie
  • Hi, friends!     I'm having a problem with the downloads!  They are very slow!     Can anyone help me with this? 
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Show my downloaded music in spotify?

Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa?Thank you

  • Newbie
  • Hi, is there a way to show my downloaded mp3 music in spotify music or vice versa? Thank you
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Audiobook will Not Work Thilo the end

Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs" nicht mehr sehen, hören finden.

  • Casual Listener
  • Alle Hörbücher können nur noch zu einem Drittel abgespielt werden. Danach fehlen alle folgen. Ich kann sie weder aufrufen noch sehen. sobald ich das Album Herrunterlade kann ich die fehlenden "Songs"...
  • pichjia
  • Casual Listener
  • 535 Views
  • 3 replies
  • 2 likes
  • 535 Views
  • 3 replies
  • 2 likes

Can't listen to podcasts.

Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?

  • Newbie
  • Podcasts won't even show up on mobile. For example, I have the "Science Friday" podcast in my library, but when i open my library up on mobile, it won't show up. Can someone help me?
  • 664 Views
  • 0 replies
  • 0 likes
  • 664 Views
  • 0 replies
  • 0 likes

Subscribed but still only free capabilities...

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version on my account. Any ideas?

  • Casual Listener
  • So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version o...
  • Joe
  • Community Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Spotify player disappeared from notification bar

Hi,I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that? Is there any solution to this problem? My current version of...

  • Newbie
  • Hi, I am the owner of Huawei P8 Lite and from some time (after update I think) I don't have spotify player on my notification bar and it is very uncomfortable. Do you have problem like that?&nb...
  • Joe
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Spotify tells me I'm not connected to the internet

Hey guys.I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would tell me that I was offline. I found it strange, but ...

  • Newbie
  • Hey guys. I've been using Spotify Premium for a couple of months now, and it had been working just fine until a week ago. I noticed that when I was not connected to a WI-FI connection, the app would...
  • Joe
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Account disabled

So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disabled for no reason. They sent my money back for my s...

  • Newbie
  • So this morning I went on my spotify account and I was signed off. I tried signing back in and change my password but it wouldn't send an email. When I did check my email it send my account was disab...
  • Joe
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

"Now playing" not accurate after gesture song change

Noticed this before but this time I decided to find out the cause. The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually playing. If you select the song, it will take you to the co...

  • Newbie
  • Noticed this before but this time I decided to find out the cause.   The problem: the "Now Playing" song at the bottom of the app or on lock screen is not the same as the song that is actually...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Chromecast stops showing up in device list

Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark all permissions for Spotify and mark them again. I...

  • Regular
  • Like half the time I want to listen to spotify on my chromecast 2 its not in my device list. There are two ways to get it back in the list: 1. Restart my phone OR 2. Go to android settings and unmark...
  • chiviup
  • Regular
  • 5417 Views
  • 5 replies
  • 2 likes
  • 5417 Views
  • 5 replies
  • 2 likes

Crackling between tracks

I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music on mobile data. Tried wiping data, cache, and a fre...

  • Gig Goer
  • I haven't seen this problem discussed at all in recent years... The past two weeks or so a "crackling" (think needle on vinyl, but a little louder) is audible between tracks when I'm streaming music ...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Spotify premium app not playing any songs

Hi, I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone. Device: OnePlus One A001ROM: Resurrection Remix 5.8.4 Android 7.1.2Spotify Version: 8.4.18.743 armV7 I have found nothing in the community or g...

  • Visitor
  • Hi,  I recently made a spotify premium subscription and sadly the APP is not playing any Songs in my phone.   Device: OnePlus One A001 ROM: Resurrection Remix 5.8.4 Android 7.1.2 Spoti...
  • user-removed
  • Not applicable
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

Is there a way to see how many times ive listened to a song.

A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.

  • Casual Listener
  • A friend of mine was looking at his most played songs but at that time I didn't ask him how he did it.
  • 2080 Views
  • 0 replies
  • 0 likes
  • 2080 Views
  • 0 replies
  • 0 likes

Weird Buzzing and Dragging while playing music

I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the music stops for a few seconds. I checked other apps...

  • Newbie
  • I've been paying for Spotify for about 3 years now and it's been so amazing and satisfying, but in the last 3 weeks or so songs on my phone will randomly be interuppted by this buzzing noise and the ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

All my saved songs and artists are gone!

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about my account being comprimised. Changed passwords an...

  • Newbie
  • I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes