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Please see below the current ongoing issues which are under investigation.

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Android

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39824 Views
  • 65 replies
  • 25 likes
  • 39824 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876442 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876442 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26076 Views
  • 4 replies
  • 0 likes
  • 26076 Views
  • 4 replies
  • 0 likes

can I stop my "recommended songs"

i have my playlist set and i shuffle or just play through the entire list, then it begins to play my "recommeded songs" I dont want these to play unless I chose to. i was playing my playlist for the kids at football and all of sudden a song I didnt d...

  • Casual Listener
  • i have my playlist set and i shuffle or just play through the entire list, then it begins to play my "recommeded songs" I dont want these to play unless I chose to.  i was playing my playlist fo...
  • Joe
  • Community Legend
  • 36939 Views
  • 3 replies
  • 0 likes
  • 36939 Views
  • 3 replies
  • 0 likes

Spotify freezing up daily if not more

Lately my spotify has been acting up, and it's annoying the heck out of me.Everyday it freezes up several times a day. It will still play music, but i can't skip songs, pause the music, or do anything at all in the app.Even when closing the app it wi...

  • Regular
  • Lately my spotify has been acting up, and it's annoying the heck out of me. Everyday it freezes up several times a day. It will still play music, but i can't skip songs, pause the music, or do anyth...
  • InfusionGB
  • Roadie
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

Autoplay does not work anymore

autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also restarted my phone and reinstalled spotify. **bleep*...

  • Newbie
  • autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also r...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

spotufy premium android

Hi , hi already have a premium account, as i can see on my pc browser.Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand.On pc everything is ok, next payment on 11/11/2017----

  • Newbie
  • Hi , hi already have a premium account, as i can see on my pc browser. Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand. On pc everyth...
  • 563 Views
  • 0 replies
  • 0 likes
  • 563 Views
  • 0 replies
  • 0 likes

Deleted Music

All my music was deleted. What can I do? 

  • Newbie
  • All my music was deleted. What can I do?  
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out.Out of interest:1. What quality setting is Spotify streaming at in this situation ?2. Is there any likelyhood that crossfading while streaming will be imple...

  • Music Fan
  • When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out. Out of interest: 1. What quality setting is Spotify streaming at in this situation ? 2. Is there any ...
  • Joe
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Play queue button

In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.

  • Newbie
  • In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.
  • Joe
  • Community Legend
  • 340 Views
  • 2 replies
  • 1 likes
  • 340 Views
  • 2 replies
  • 1 likes

I CANT LOGING ON ANDROID APP

I have tryed to reset password multiples times. Log in with facebook. Delet the app and instaled again and still nothing. Can somebody help me with this please. I'm a Dancer and Choreographer from Venezuela and actually since I found spotify for me i...

  • Newbie
  • I have tryed to reset password multiples times. Log in with facebook. Delet the app and instaled again and still nothing. Can somebody help me with this please. I'm a Dancer and Choreographer from Ve...
  • IguanaSetup
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Memory SD problem

I haven't download my playlists because in the app something tell me that my cellphone doesn't have enough memory and I have 31 GB free in my microSD.

  • Newbie
  • I haven't download my playlists because in the app something tell me that my cellphone doesn't have enough memory and I have 31 GB free in my microSD.
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Personal play count for songs

When I go to saved songs, it takes me to "browse" I JUST WANT MY SAVED SONGSSSSSSSS

  • Newbie
  • When I go to saved songs, it takes me to "browse" I JUST WANT MY SAVED SONGSSSSSSSS
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Tinder/Spotify Top Played Artists

I have a problem about with this. My top played artists looks wrong. I didnt ever listen artists on that list. Im listening Jay Jay Johansson or Oscar and The Wolf everday but they re not show on list. Can you help me?

  • Newbie
  • I have a problem about with this. My top played artists looks wrong. I didnt ever listen artists on that list. Im listening Jay Jay Johansson or Oscar and The Wolf everday but they re not show on lis...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN

AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now$%$##$##$##$##$ AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now for flight...

  • Regular
  • AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN  Now AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN  Now$%$##$##$##$##$ AMERICAN air...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Music Queue

my queue is never correct. Whenever it says a song is next it is never the next song. Why though....

  • Newbie
  • my queue is never correct. Whenever it says a song is next it is never the next song. Why though.... 
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Huawei P9 Lite - Save on SD card

Hi, I've got a trouble with the Spotify app...I've a premium account since 2 years, but from the last updates i can't save offline songs on my external sd card. In the settings menu, the "Memory" option is no more available... Someone can help me? If...

  • Newbie
  • Hi,   I've got a trouble with the Spotify app... I've a premium account since 2 years, but from the last updates i can't save offline songs on my external sd card. In the settings menu, the "...
  • santiq74
  • Regular
  • 810 Views
  • 1 replies
  • 0 likes
  • 810 Views
  • 1 replies
  • 0 likes

Spotify Keeps Re-Downloading My Music

I've got about 700 songs, and I downloaded all of them. I've accidentally hit the download switch to off twice, and both times I turned it back on it downloads all my music again. Shouldn't it just download all the music and keep it stored so it does...

  • Newbie
  • I've got about 700 songs, and I downloaded all of them. I've accidentally hit the download switch to off twice, and both times I turned it back on it downloads all my music again. Shouldn't it just d...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Music on Android Phone Glitching

Hi, I have an issue when playing music on my spotify app on my android phone. Every 10 - 15 seconds there seems to be a glitch, it makes kind of "wrrr" noise (sorry its really hard to describe)I figured out that if I reset the app so I no longer have...

  • Casual Listener
  • Hi, I have an issue when playing music on my spotify app on my android phone. Every 10 - 15 seconds there seems to be a glitch, it makes kind of "wrrr" noise (sorry its really hard to describe) I fi...
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

Playing Offline

A couple of months ago I found out that I had been hacked and someone had deleted my playlists and added their own, to my account.I deleted them and recovered my old lists. Ever since then, despite adding new songs to my playlists, the new songs do n...

  • Newbie
  • A couple of months ago I found out that I had been hacked and someone had deleted my playlists and added their own, to my account. I deleted them and recovered my old lists.   Ever since then...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Voice control Android auto doesn't work

Hi, Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to say it's listening and then they go away without playing the song...

  • Casual Listener
  • Hi,    Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to...
  • Zonk76
  • Casual Listener
  • 4339 Views
  • 4 replies
  • 0 likes
  • 4339 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app crashes on Blackview BV7000 pro

Hey there, I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time.Does not matter if I use it with bluetooth speaker or with in-ears, it closes itself after about 1 min from the phone puts ...

  • Regular
  • Hey there,   I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time. Does not matter if I use it with bluetooth speaker or wi...
  • jojolefunky
  • Newbie
  • 5207 Views
  • 8 replies
  • 0 likes
  • 5207 Views
  • 8 replies
  • 0 likes

No reconoce Premium mi celular

Contrate el servicio en la computadora pero este no se ve reflejado en mi celular

  • Visitor
  • Contrate el servicio en la computadora pero este no se ve reflejado en mi celular
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes