Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110902 Views

26 replies

3 likes

  • 110902 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223282 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223282 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580311 Views

79 replies

3 likes

  • 580311 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477825 Views

577 replies

40 likes

Account
Free
  • 477825 Views
  • 577 replies
  • 40 likes

Playlist will restart efter every song

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast.But 1/3 of times when listening to music, whenever I select a number from my quite large playlists, after the song finishe...

Newbie

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast. But 1/3 of times when listening to music, whenever I select a number ...

544 Views

0 replies

1 likes

  • 544 Views
  • 0 replies
  • 1 likes

Special look on Christmas

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? Animated snowflakes. The new version does not allow i...

Roadie

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? An...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Solved!! I cannot play the song I select

Hi, this may sound like a very simple thing. I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am interested in.Next I selected the song and added to a new...

Newbie

Hi, this may sound like a very simple thing.  I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am...

Joe

Community Legend

1221 Views

1 replies

0 likes

  • 1221 Views
  • 1 replies
  • 0 likes

Spotify jumps to playlists I didn't select

I've had some problems with Spotify lately...When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list which is not even in my favourites. I have reinstall...

Newbie

I've had some problems with Spotify lately... When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list...

4749

Newbie

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Why did my Spotify download a playlist without permission? What does this mean for my 3,333 limit?

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all says that I must have swiped the download button. Thi...

Newbie

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all sa...

1099 Views

0 replies

0 likes

downloaded without permission
how many do I have left to download
random download of playlist
  • 1099 Views
  • 0 replies
  • 0 likes

Ayuda con el volumen!

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

Newbie

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

juan84

Newbie

13558 Views

7 replies

2 likes

  • 13558 Views
  • 7 replies
  • 2 likes

Harder to find songs on premium

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they started in the middle, and the screen for adding songs to...

Newbie

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they starte...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Playing music over bluetooth won't work...

That's right... i just tried connecting my Huawei Honor 8 (to be specific) to my cars radio thingy through bluetooth and i couldn't play/hear any songs. Do i need to download all the songs so that they work in offline mode? That's what i'm guessing a...

Regular

That's right... i just tried connecting my Huawei Honor 8 (to be specific) to my cars radio thingy through bluetooth and i couldn't play/hear any songs. Do i need to download all the songs so that th...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Consumed way too much data

Hi,I was listening to spotify on mobile quite a lot, and in extreme quality, but suddently, last few days it consumed around 24GB of data. My mobile says its mostly in background.(mention that it did not happen the previos month with the same setting...

Newbie

Hi, I was listening to spotify on mobile quite a lot, and in extreme quality, but suddently, last few days it consumed around 24GB of data. My mobile says its mostly in background.(mention that it...

Pepito_Pinon

Newbie

806 Views

2 replies

2 likes

  • 806 Views
  • 2 replies
  • 2 likes

Album Artwork issues

On my Wileyfox Swift (Nougat 7.1.2) the album artwork that gets shown on the lock screen always has a bit of it cut off as though the artwork is unable to fit the dimensions of the screen.

Casual Listener

On my Wileyfox Swift (Nougat 7.1.2) the album artwork that gets shown on the lock screen always has a bit of it cut off as though the artwork is unable to fit the dimensions of the screen.

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Wifi enabled automatically

Hi! Since the last update, 8.4.31.723, Spotify enables automatically the WiFi and keeps it enabled (it can be viewed in the battery stats) while the app is in background. Any fix to solve this?

Newbie

Hi!   Since the last update, 8.4.31.723, Spotify enables automatically the WiFi and keeps it enabled (it can be viewed in the battery stats) while the app is in background.   Any fix to...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Album Artwork Not Fully Showing

On my Wileyfox Swift (Android version Nougat 7.1.2) on the lock screen it shows the album artwork for the album that is currently playing but it never shows it fully as it always cuts of a bit of the image off for some reason.

Casual Listener

On my Wileyfox Swift (Android version Nougat 7.1.2) on the lock screen it shows the album artwork for the album that is currently playing but it never shows it fully as it always cuts of a bit of the...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Problems logging in to my account

Hi there,I have a premium account. Unfortunately, I cannot log in to my Spotify account via my mobile phone (Android Samsung Galaxy S4 Mini) for days. After entering my e-mail address and password, it says "You are offline" even though I am connected...

Casual Listener

Hi there, I have a premium account. Unfortunately, I cannot log in to my Spotify account via my mobile phone (Android Samsung Galaxy S4 Mini) for days. After entering my e-mail address and passwor...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Spotify Continuously Removes Offline Playlists

This has been happening for the last 3 or 4 months (after years of Premium with no issues). Ive tried all of the troubleshooting steps described in earlier posts (Removing app completely and reinstalling, removing approved offline devices, re-seating...

Newbie

This has been happening for the last 3 or 4 months (after years of Premium with no issues).  Ive tried all of the troubleshooting steps described in earlier posts (Removing app completely and re...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes

I can't listen some songs

Why I can't listen Twice songs? I like so much that group but I try to listen they in Spotify and it's only available the japanesse version, And the original version of the song aren't available Why??Help me

Newbie

Why I can't listen Twice songs? I like so much that group but I try to listen they in Spotify and it's only available the japanesse version, And the original version of the song aren't available Why?...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Shuffles songs in album despite premium

Hi, my Android APP doesn't play songs of an ambums in the right order and shuffles the songs instead. What can I do? ThanksMike

Newbie

Hi,   my Android APP doesn't play songs of an ambums in the right order and shuffles the songs instead. What can I do?    Thanks Mike

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Ads Play and Stop but Doesn't Play Another Song

Whenever I shuffle play an album or anything it just plays an ad so I can get 30 minutes of ad free music but when it says thanks for watch it stops at the end and either closes the album and when I go to shuffle something else or the same this it sa...

Casual Listener

Whenever I shuffle play an album or anything it just plays an ad so I can get 30 minutes of ad free music but when it says thanks for watch it stops at the end and either closes the album and when I ...

20sushislater

Casual Listener

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

my playlist won't play

i am involved in a family premium, & i accidentaly deleted spotify. then when i download it again, my downloaded songs won't play even tho it says its already downloaded. please help, i need my musics !!

Newbie

i am involved in a family premium, & i accidentaly deleted spotify. then when i download it again, my downloaded songs won't play even tho it says its already downloaded. please help, i need my m...

Joe

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

AutoPlay not working after Discover Weekly finishes

Hi! I am online & let my Discover Weekly play with no shuffle or repeat. I double checked my Settings and Autoplay is on. yet when I reach the end of my Discover Weekly, it stops. why is this? how can i get it to Autoplay based off the playlist & kee...

Music Fan

Hi!  I am online & let my Discover Weekly play with no shuffle or repeat.   I double checked my Settings and Autoplay is on.   yet when I reach the end of my Discover Weekly, i...

611 Views

0 replies

6 likes

  • 611 Views
  • 0 replies
  • 6 likes

Blueooth audio heavily stuttering during playback

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...

Casual Listener

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am...

jgkolt

Casual Listener

9011 Views

8 replies

2 likes

Android
bluetooth
Chevy Volt
google
Nexus 6p
pixel
skipping
stuttering
  • 9011 Views
  • 8 replies
  • 2 likes