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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377479 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Unable to play music iffline

I pay for premium and I am unable to play my songs offline, why is that? This is very frustrating !

Casual Listener

I pay for premium and I am unable to play my songs offline, why is that? This is very frustrating ! 

IguanaSetup

Community Legend

1736 Views

3 replies

1 likes

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No puedo descargar spotify en mi celular

Cuando lo intento descargar el celular se reinicia, que deberia de hacer? Tengo un Lanix L1000 Android 5.0.2

Newbie

Cuando lo intento descargar el celular se reinicia, que deberia de hacer? Tengo un Lanix L1000 Android 5.0.2

1188 Views

0 replies

1 likes

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Solved!! Music Pauses When I switch apps

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue.NOW!!!1. This Darn app keeps pausing out of no where!2. It will stop playing mid- song3. When I switch apps,the music stops4....

Casual Listener

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue. NOW!!! 1. This Darn app keeps pausing out of no where! 2. It will st...

Bombboy

Newbie

25930 Views

4 replies

0 likes

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Solved!! Spotify controls not appearing in notification bar

I have a Galaxy S7 with Android 6.0.1 and Spotify version 6.3.0.882. Like the title says, "previous, pause/play, next" functionality as well as the album art are all missing from the notification bar on both home and lock screens. All Spotify notific...

Casual Listener

I have a Galaxy S7 with Android 6.0.1 and Spotify version 6.3.0.882.    Like the title says, "previous, pause/play, next" functionality as well as the album art are all missing from the n...

Rose212

Newbie

46553 Views

72 replies

27 likes

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  • 72 replies
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Play all songs by an artist

Hi, I am a premium userI would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to enter into each album and add each singles one by one i...

Newbie

Hi, I am a premium user I would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to en...

Joe

Community Legend

13008 Views

1 replies

12 likes

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  • 1 replies
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Solved!! Delete a playlist

I cant find the option to delete a playlist on the newest version.Is that even possible to delete a playlist on android??

Casual Listener

I cant find the option to delete a playlist on the newest version. Is that even possible to delete a playlist on android??

Assholes5

Newbie

4295 Views

3 replies

0 likes

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Can't set my Bluetooth speaker to play spotify as alarm

Hello,I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm.When I set the alarm to play 1 or 2 hours later it works fine. The problem is when I set the alarm at...

Casual Listener

Hello, I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm. When I set the alarm to play 1 or&nb...

robertoChitte

Casual Listener

4457 Views

6 replies

1 likes

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  • 6 replies
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Storage

I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stored to free up memory?

Newbie

I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stor...

Joe

Community Legend

485 Views

1 replies

0 likes

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Random pausing on Android app

Last summer, I posted a thread about my Spotify app randomly pausing my (downloaded for offline listening) music. This happens only on the Android app, and does so on heaphones and bluetooth. (I assume also speakers, but I only listen to music on my ...

Casual Listener

Last summer, I posted a thread about my Spotify app randomly pausing my (downloaded for offline listening) music. This happens only on the Android app, and does so on heaphones and bluetooth. (I assu...

lionofthesun

Casual Listener

3523 Views

2 replies

12 likes

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Bluetooth mutes when paused

In my 2014 Forester with a stock stereo, Bluetooth audio mutes when Spotify is paused, allowing no other audio to come through. For example, when listening to Spotify over Bluetooth, if I ask Google Assistant a question, Spotify pauses, the audio mut...

Casual Listener

In my 2014 Forester with a stock stereo, Bluetooth audio mutes when Spotify is paused, allowing no other audio to come through. For example, when listening to Spotify over Bluetooth, if I ask Google ...

dber08

Casual Listener

1081 Views

1 replies

3 likes

Pause on mute
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Solved!! Music becomes quieter with Android 8.0

Hey, since the Update on Android 8.0 the music becomes quieter when I unlock my Phone, minimize Spotify, get a message or start any application. That's pretty annoying.Is there any solution how to stop this?I'm running Spotify on a oneplus three. Sor...

Casual Listener

Hey,   since the Update on Android 8.0 the music becomes quieter when I unlock my Phone, minimize Spotify, get a message or start any application.  That's pretty annoying. Is there any ...

Vimaer

Casual Listener

6462 Views

11 replies

1 likes

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Solved!! Downloading playlists on card for car.

So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download the tracks to the card, and thus have the offline p...

Casual Listener

So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download ...

Joe

Community Legend

1439 Views

3 replies

0 likes

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Spotify loading constantly (video of issue inside)

Video Here you see what's going on. Latest Spotify build & I've tested older ones too, same thing happening. I got an error message telling me to connect to internet, which I am. Happens with wifi as well at home. Clean install has been done.

Gig Goer

Video   Here you see what's going on.    Latest Spotify build & I've tested older ones too, same thing happening.    I got an error message telling me to connect to...

Gurkburk

Gig Goer

447 Views

1 replies

0 likes

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Solved!! Limited Download

How is that possible that i pay every mounth but are limited for my songs download ?

Newbie

How is that possible that i pay every mounth but are limited for my songs download ? 

user-removed

Not applicable

714 Views

1 replies

0 likes

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App closes while playing on another device

Hi Everyone i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by Android) so i have to re-open it to have the control buttons ...

Newbie

Hi Everyone   i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by A...

Toby-Wan

Newbie

782 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Fail on Download

I do download of the music but after some time when I try listen offline It doesn't play. So, I need to do download again using my data plan. Help me!Sorry for my english, I am from Brazil...

Casual Listener

I do download of the music but after some time when I try listen offline It doesn't play. So, I need to do download again using my data plan. Help me! Sorry for my english, I am from Brazil...

The11thLuckyBug

Newbie

609 Views

2 replies

1 likes

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App crashing since last update

Hey guys, ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "Latest apps" function, it only shows a black screen after reo...

Regular

Hey guys,   ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "L...

359 Views

0 replies

0 likes

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Spotify plays random, annoying, unwanted music on Premium account!

I have Spotify Premium in my Nexus since a year or so. In the last weeks, suddenly, it began to play random playlists of totally unrequested commercial HH music. It happens in the middle of an album reproduction, but also and even more annoying when ...

Newbie

I have Spotify Premium in my Nexus since a year or so. In the last weeks, suddenly, it began to play random playlists of totally unrequested commercial HH music. It happens in the middle of an album ...

naughtylawyer

Newbie

898 Views

1 replies

0 likes

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Local file downloads to mobile no cover art

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone to the same network and downloaded them.My problem ...

Casual Listener

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone ...

Joe

Community Legend

1022 Views

1 replies

0 likes

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Behind the lyrics not working Android

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics in the app options of my Asus zenfone 2 and I'm using latest app version but I can't s...

Newbie

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics  in the app options of my Asus...

569 Views

0 replies

0 likes

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