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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390270 Views

545 replies

34 likes

Account
Free
  • 390270 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8125 Views

0 replies

7 likes

  • 8125 Views
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  • 7 likes

Solved!! Solved: No volume control on Gear S3 Tizen 3.0 update

Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store. After udating Gear s3 to latest Tizen 3.0 update volume adjust menu in spotify no longer works, when pressing the volume icon i...

Casual Listener

Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store.   After udating Gear s3 to latest Tizen 3.0 update volume adjust menu...

profreddan

Casual Listener

8712 Views

7 replies

4 likes

Android
Gear S3
smartwatch
tizen
  • 8712 Views
  • 7 replies
  • 4 likes

Show all offline Songs on the smartphone

Hello, I want to see which songs I've "offline available" on my smartphone. I have the feeling that I don't need all of them and my smartphone has no more disc space so I want to kick out some songs that I've downloaded. So: is it possible to show al...

Newbie

Hello,   I want to see which songs I've "offline available" on my smartphone. I have the feeling that I don't need all of them and my smartphone has no more disc space so I want to kick out so...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
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The music stops.

Recently I have had an issue with my music stopping for no reason. I will start playing a song and after a couple of minutes it will stop. The app doesn't close, the music just stops so I have to press play again. This happens every few minutes.

Regular

Recently I have had an issue with my music stopping for no reason.  I will start playing a song and after a couple of minutes it will stop.  The app doesn't close, the music just stops so I...

Joe

Community Legend

956 Views

10 replies

0 likes

  • 956 Views
  • 10 replies
  • 0 likes

Hello everybody

Does anybody know the reason why spotify its not running in my phone? I already installed it again and it doesnt load anything in it!!!?

Casual Listener

Does anybody know the reason why spotify its not running in my phone? I already installed it again and it doesnt load anything in it!!!?

270 Views

0 replies

0 likes

  • 270 Views
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Spotify app settings to download over WiFi only don't work!

I've turned off WiFi to double check I'm not somehow connected to WiFi, and it still downloads songs.I have a Nexus phone, Verizon network.Data settings have been adjusted so Spotify can't use data in the background.My Spotify app settings are set to...

Newbie

I've turned off WiFi to double check I'm not somehow connected to WiFi, and it still downloads songs. I have a Nexus phone, Verizon network. Data settings have been adjusted so Spotify can't use da...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

how do you stop playback

Hiwhen I listen to an album via blue tooth in my car the album wont stop playing on my phone when I leave the car,even when I turn the bluetooth ,wi-fi off it is still on my phone screen and playing. is thre a way to stop spotify on my phone when I a...

Newbie

Hi when I listen to an album via blue tooth in my car the album wont stop playing on my phone when I leave the car,even when I turn the bluetooth ,wi-fi off it is still on my phone screen and playin...

367 Views

0 replies

0 likes

  • 367 Views
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VERY loud pop between tracks

This VERY loud pop occurs between tracks. At first, it was when I had crossfade enabled. Now it's right in the middle of EVERY song. It's ruined two pairs of professional headphones (it's that loud). My ears start ringing every time I hear it now. Th...

Music Fan

This VERY loud pop occurs between tracks. At first, it was when I had crossfade enabled. Now it's right in the middle of EVERY song. It's ruined two pairs of professional headphones (it's that loud)....

djansen1987

Casual Listener

1396 Views

4 replies

1 likes

  • 1396 Views
  • 4 replies
  • 1 likes

Spotify randomly autoplays

Hi, I'm using Spotify free on an Android phone. Since Saturday 5th July, Spotify starts up ar random times. It's happened in the middle of the night which I find most annoying, but it's also happened in work, and it starts up quite loudly and is diff...

Regular

Hi,   I'm using Spotify free on an Android phone. Since Saturday 5th July, Spotify starts up ar random times. It's happened in the middle of the night which I find most annoying, but it's al...

darrenthefish10

Newbie

36222 Views

36 replies

10 likes

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  • 36 replies
  • 10 likes

Local Files won't play (grayed out) on my Android device

I've tried uninstalling then re-installing on both my desktop and my phone, but the problem keeps happening. I have checked to see if I'm connected to the same network but I'm pretty sure I am. The songs play just fine on my desktop, but as soon as I...

Newbie

I've tried uninstalling then re-installing on both my desktop and my phone, but the problem keeps happening. I have checked to see if I'm connected to the same network but I'm pretty sure I am. The s...

Joe

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

When i download songs it doesnt go to songs list

When i download playlists it shows the arrow and downloads the list of songs but it will not show up in the songs menu

Newbie

When i download playlists it shows the arrow and downloads the list of songs but it will not show up in the songs menu   

Joe

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Spotify juist stops playing

Samsung S8plus. Chrome cast on AV receiver. All latest updates.The app just stops playing every 5 - 10 minutes. Press play again is the only solution and it continues.

Newbie

Samsung S8plus. Chrome cast on AV receiver. All latest updates. The app just stops playing every 5 - 10 minutes. Press play again is the only solution and it continues.

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

So, how can I make Spotify use SD card without trouble?

Spotify is a major part of my everyday life. I'm close to the limit when it comes to downloaded songs, which means that I need to use my SD card to store the files. However, Spotify has now started acting up the same way it did on my old phone. "Forg...

Casual Listener

Spotify is a major part of my everyday life. I'm close to the limit when it comes to downloaded songs, which means that I need to use my SD card to store the files. However, Spotify has now started a...

347 Views

0 replies

0 likes

  • 347 Views
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  • 0 likes

Playlist becomes radio

So i will be playing a play list. Wether its short or long, ever since a new update once the songs on the play list end spotify will begin playing a radio based off the play list or it will play songs based off the play list. How do i stop it from do...

Casual Listener

So i will be playing a play list. Wether its short or long, ever since a new update once the songs on the play list end spotify will begin playing a radio based off the play list or it will play song...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

It's not possible to delete download music

Hi,I tried to delete downloaded songs turning off button "Download" inside one of my playlists, these are the bad results: 1) The green symbol of "downloaded" disappear from every song of the Play List;2) It's not possible anymore to play the deleted...

Newbie

Hi, I tried to delete downloaded songs turning off button "Download" inside one of my playlists, these are the bad results:   1) The green symbol of "downloaded" disappear from every son...

557 Views

0 replies

0 likes

  • 557 Views
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[PC][Android] - Playlist is not syncronized between Android based phone and PC

I've added a few songs to a public playlist on my PC. For some reason they are not visible in the playlist on my phone. I'm using a Huawei P9 with Android 7.0 with a premium account. Repro steps:1. Add few songs on to the public playlist on PC;2. Swi...

Newbie

I've added a few songs to a public playlist on my PC. For some reason they are not visible in the playlist on my phone. I'm using a Huawei P9 with Android 7.0 with a premium account.   Repro s...

285 Views

0 replies

0 likes

  • 285 Views
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[Eng/PL] issue with downloading songs on prepaid card / problem ze sciaganiem piosenek prepaid

Hi All,I have a strange issue. When I'm trying to download a song via mobile internet. When I'm using my standard card ( standards monthly subscription with T-Mobile) I am able to download songs on Spotify by using mobile internet. However when I swi...

Casual Listener

Hi All, I have a strange issue. When I'm trying to download a song via mobile internet. When I'm using my standard card ( standards monthly subscription with T-Mobile) I am able to download songs on...

lucas_sko

Casual Listener

763 Views

2 replies

0 likes

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  • 2 replies
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Multiple Users on Single Device

I have a family plan which includes my wife, myself and my 2 young kids. How can I set up Spotify my phone so that I can play music from any of these accounts? Sharing playlists isn't a satisfactory solution because I don't want recommendations based...

Casual Listener

I have a family plan which includes my wife, myself and my 2 young kids. How can I set up Spotify my phone so that I can play music from any of these accounts? Sharing playlists isn't a satisfac...

madamiub

Casual Listener

16772 Views

2 replies

31 likes

  • 16772 Views
  • 2 replies
  • 31 likes

Spotify app won't connect to Sonos

Since the Spotify snafu yesterday, I can't connect to my Sonos speaker through my Spotify Android app. The white "Devices Available" prompt shows up at the bottom of the Spotify app and I can see my living room player under the "Connect to a Device" ...

Newbie

Since the Spotify snafu yesterday, I can't connect to my Sonos speaker through my Spotify Android app.   The white "Devices Available" prompt shows up at the bottom of the Spotify app and I ca...

byronbrewer

Casual Listener

62441 Views

31 replies

9 likes

  • 62441 Views
  • 31 replies
  • 9 likes

Unable to play music iffline

I pay for premium and I am unable to play my songs offline, why is that? This is very frustrating !

Casual Listener

I pay for premium and I am unable to play my songs offline, why is that? This is very frustrating ! 

IguanaSetup

Community Legend

1748 Views

3 replies

1 likes

  • 1748 Views
  • 3 replies
  • 1 likes

No puedo descargar spotify en mi celular

Cuando lo intento descargar el celular se reinicia, que deberia de hacer? Tengo un Lanix L1000 Android 5.0.2

Newbie

Cuando lo intento descargar el celular se reinicia, que deberia de hacer? Tengo un Lanix L1000 Android 5.0.2

1191 Views

0 replies

1 likes

  • 1191 Views
  • 0 replies
  • 1 likes