Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114877 Views

27 replies

4 likes

  • 114877 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231020 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231020 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590221 Views

79 replies

3 likes

  • 590221 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484983 Views

580 replies

42 likes

Account
Free
  • 484983 Views
  • 580 replies
  • 42 likes

Spotify jumps to playlists I didn't select

I've had some problems with Spotify lately...When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list which is not even in my favourites. I have reinstall...

Newbie

I've had some problems with Spotify lately... When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list...

4749

Newbie

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Why did my Spotify download a playlist without permission? What does this mean for my 3,333 limit?

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all says that I must have swiped the download button. Thi...

Newbie

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all sa...

1101 Views

0 replies

0 likes

downloaded without permission
how many do I have left to download
random download of playlist
  • 1101 Views
  • 0 replies
  • 0 likes

Ayuda con el volumen!

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

Newbie

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

juan84

Newbie

13573 Views

7 replies

2 likes

  • 13573 Views
  • 7 replies
  • 2 likes

Harder to find songs on premium

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they started in the middle, and the screen for adding songs to...

Newbie

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they starte...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Playing music over bluetooth won't work...

That's right... i just tried connecting my Huawei Honor 8 (to be specific) to my cars radio thingy through bluetooth and i couldn't play/hear any songs. Do i need to download all the songs so that they work in offline mode? That's what i'm guessing a...

Regular

That's right... i just tried connecting my Huawei Honor 8 (to be specific) to my cars radio thingy through bluetooth and i couldn't play/hear any songs. Do i need to download all the songs so that th...

569 Views

0 replies

0 likes

  • 569 Views
  • 0 replies
  • 0 likes

Consumed way too much data

Hi,I was listening to spotify on mobile quite a lot, and in extreme quality, but suddently, last few days it consumed around 24GB of data. My mobile says its mostly in background.(mention that it did not happen the previos month with the same setting...

Newbie

Hi, I was listening to spotify on mobile quite a lot, and in extreme quality, but suddently, last few days it consumed around 24GB of data. My mobile says its mostly in background.(mention that it...

Pepito_Pinon

Newbie

822 Views

2 replies

2 likes

  • 822 Views
  • 2 replies
  • 2 likes

Album Artwork issues

On my Wileyfox Swift (Nougat 7.1.2) the album artwork that gets shown on the lock screen always has a bit of it cut off as though the artwork is unable to fit the dimensions of the screen.Screenshot_20171215-162124.png

Casual Listener

On my Wileyfox Swift (Nougat 7.1.2) the album artwork that gets shown on the lock screen always has a bit of it cut off as though the artwork is unable to fit the dimensions of the screen. Screensho...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Wifi enabled automatically

Hi! Since the last update, 8.4.31.723, Spotify enables automatically the WiFi and keeps it enabled (it can be viewed in the battery stats) while the app is in background. Any fix to solve this?

Newbie

Hi!   Since the last update, 8.4.31.723, Spotify enables automatically the WiFi and keeps it enabled (it can be viewed in the battery stats) while the app is in background.   Any fix to...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Album Artwork Not Fully Showing

On my Wileyfox Swift (Android version Nougat 7.1.2) on the lock screen it shows the album artwork for the album that is currently playing but it never shows it fully as it always cuts of a bit of the image off for some reason.Screenshot_20171215-1621...

Casual Listener

On my Wileyfox Swift (Android version Nougat 7.1.2) on the lock screen it shows the album artwork for the album that is currently playing but it never shows it fully as it always cuts of a bit of the...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Problems logging in to my account

Hi there,I have a premium account. Unfortunately, I cannot log in to my Spotify account via my mobile phone (Android Samsung Galaxy S4 Mini) for days. After entering my e-mail address and password, it says "You are offline" even though I am connected...

Casual Listener

Hi there, I have a premium account. Unfortunately, I cannot log in to my Spotify account via my mobile phone (Android Samsung Galaxy S4 Mini) for days. After entering my e-mail address and passwor...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Spotify Continuously Removes Offline Playlists

This has been happening for the last 3 or 4 months (after years of Premium with no issues). Ive tried all of the troubleshooting steps described in earlier posts (Removing app completely and reinstalling, removing approved offline devices, re-seating...

Newbie

This has been happening for the last 3 or 4 months (after years of Premium with no issues).  Ive tried all of the troubleshooting steps described in earlier posts (Removing app completely and re...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

I can't listen some songs

Why I can't listen Twice songs? I like so much that group but I try to listen they in Spotify and it's only available the japanesse version, And the original version of the song aren't available Why??Help me

Newbie

Why I can't listen Twice songs? I like so much that group but I try to listen they in Spotify and it's only available the japanesse version, And the original version of the song aren't available Why?...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Shuffles songs in album despite premium

Hi, my Android APP doesn't play songs of an ambums in the right order and shuffles the songs instead. What can I do? ThanksMike

Newbie

Hi,   my Android APP doesn't play songs of an ambums in the right order and shuffles the songs instead. What can I do?    Thanks Mike

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Ads Play and Stop but Doesn't Play Another Song

Whenever I shuffle play an album or anything it just plays an ad so I can get 30 minutes of ad free music but when it says thanks for watch it stops at the end and either closes the album and when I go to shuffle something else or the same this it sa...

Casual Listener

Whenever I shuffle play an album or anything it just plays an ad so I can get 30 minutes of ad free music but when it says thanks for watch it stops at the end and either closes the album and when I ...

20sushislater

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

my playlist won't play

i am involved in a family premium, & i accidentaly deleted spotify. then when i download it again, my downloaded songs won't play even tho it says its already downloaded. please help, i need my musics !!

Newbie

i am involved in a family premium, & i accidentaly deleted spotify. then when i download it again, my downloaded songs won't play even tho it says its already downloaded. please help, i need my m...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

AutoPlay not working after Discover Weekly finishes

Hi! I am online & let my Discover Weekly play with no shuffle or repeat. I double checked my Settings and Autoplay is on. yet when I reach the end of my Discover Weekly, it stops. why is this? how can i get it to Autoplay based off the playlist & kee...

Music Fan

Hi!  I am online & let my Discover Weekly play with no shuffle or repeat.   I double checked my Settings and Autoplay is on.   yet when I reach the end of my Discover Weekly, i...

618 Views

0 replies

6 likes

  • 618 Views
  • 0 replies
  • 6 likes

Blueooth audio heavily stuttering during playback

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...

Casual Listener

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am...

jgkolt

Casual Listener

9024 Views

8 replies

2 likes

Android
bluetooth
Chevy Volt
google
Nexus 6p
pixel
skipping
stuttering
  • 9024 Views
  • 8 replies
  • 2 likes

Music play too fast

Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it doesn't work, also I restarted my cellphone and the issue c...

Newbie

Hi everyone,  I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it d...

JBRipThis

Newbie

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Spotify freezes phone and restarts it

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freezing instantly but everytime i open Spotify the phon...

Casual Listener

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freez...

pilkrimi

Newbie

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

Cant log in

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I have uninstalled the app twice and nothing is work...

Newbie

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I...

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes