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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110898 Views

26 replies

3 likes

  • 110898 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223275 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223275 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580306 Views

79 replies

3 likes

  • 580306 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477821 Views

577 replies

40 likes

Account
Free
  • 477821 Views
  • 577 replies
  • 40 likes

Music play too fast

Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it doesn't work, also I restarted my cellphone and the issue c...

Newbie

Hi everyone,  I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it d...

JBRipThis

Newbie

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Spotify freezes phone and restarts it

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freezing instantly but everytime i open Spotify the phon...

Casual Listener

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freez...

pilkrimi

Newbie

972 Views

2 replies

0 likes

  • 972 Views
  • 2 replies
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Cant log in

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I have uninstalled the app twice and nothing is work...

Newbie

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I...

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Hide Album Radios in my list

We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?

Newbie

We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?

257 Views

0 replies

0 likes

  • 257 Views
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Won't let me login because its set to offline mode

Hey there I'm having an issue logging in to my Spotify I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit connect and just black screens me with no options to switch...

Newbie

Hey there I'm having an issue logging in to my Spotify  I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit co...

Joe

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Spotify unable to play playlists

Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm not exactly sure why this is happening.

Casual Listener

Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm ...

pesc0

Music Fan

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

bandwidth

Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?

Newbie

Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Spotify removing downloaded songs and playlists

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens

Newbie

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens  

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Solved!! Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tried disabling the battery saving function, and reinstalling S...

Casual Listener

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".   I've tri...

johnraftery

Casual Listener

953 Views

1 replies

1 likes

  • 953 Views
  • 1 replies
  • 1 likes

Bluetooth connection in car only bad with Spotify.

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations and often the song data is incorrect or the songs skip ...

Casual Listener

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S6 Spotify Stops for a second then plays fast to catch up.

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? Any ideas? Thanks

Newbie

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up.   Happens in any area with any type of coverage 4G to GPRS??? ...

226 Views

0 replies

0 likes

  • 226 Views
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Undownloding

I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or notThey are undownloding themselvesI don't get why you are doing something like thatYou are not user friendly or don't not care y...

Casual Listener

I have premium account and i want my music lists downloaded automatically  I should not check if they are undownloaded or not They are undownloding themselves I don't get why you are doing so...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Spotify- offline music stops playing when my signal changes

Hello all, T-MOBILE LGV10ANDROID 7.0Premium SubscriberSongs downloaded to device before SD card was put inI've run all updates Restored deviceI only have songs from SpotifyDeleted appCleared cacheRedownloaded songs I have 402 songs downloaded to my L...

Newbie

Hello all,   T-MOBILE  LGV10 ANDROID 7.0 Premium Subscriber Songs downloaded to device before SD card was put in I've run all updates  Restored device I only have songs from S...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

No sd card storage option anymore

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do

Casual Listener

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...

andyt2306

Newbie

969 Views

5 replies

0 likes

  • 969 Views
  • 5 replies
  • 0 likes

Deleting single downloaded songs

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delete an specific song.

Casual Listener

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delet...

evrys

Newbie

25737 Views

7 replies

3 likes

  • 25737 Views
  • 7 replies
  • 3 likes

LAST.FM Integration, minor bug

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.FM scrobbling back on.

Newbie

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.F...

319 Views

0 replies

0 likes

  • 319 Views
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delete numbers from playlist

How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the whole playlist and search for the song I want te delete and then delet...

Newbie

How do I delete songs from a playlist?   in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it.   The only way to delete the song is to go to the w...

Dotje

Newbie

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes

Solved!! Komplett voll - in der Bibliothek auch kein Platz mehr

Hey,beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung.App reseten, Daten und Cache leeren bringt nichts.

Casual Listener

Hey, beim versuch ein Hörbuch herunterzuladen kommt o.g. Fehlermeldung. App reseten, Daten und Cache leeren bringt nichts.    

jenndeck

Newbie

29257 Views

3 replies

0 likes

  • 29257 Views
  • 3 replies
  • 0 likes

Volume spikes

Anyone having trouble on their Samsung with volume spikes in the middle of a song ? Will either turn the volume all the way down or spike it to the highest volume.

Casual Listener

Anyone having trouble on their Samsung with volume spikes in the middle of a song ?   Will either turn the volume all the way down or spike it to the highest volume.

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
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Spotify will not play through my VW Passat Bluetooth on my Android Samsung Note 8

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. 1. I have installed the 'Connect' app to try and play t...

Casual Listener

I have had no problems with my previous handest (iphone 6 plus) working in conjunction with the car bluetooth. But my new Samsung Note 8 WILL not play spotify when it is connected via bluetooth. &nb...

MarcelSt

Music Fan

9578 Views

5 replies

0 likes

  • 9578 Views
  • 5 replies
  • 0 likes