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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850178 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850178 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16770 Views
  • 3 replies
  • 0 likes
  • 16770 Views
  • 3 replies
  • 0 likes

Música indisponível

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

  • Newbie
  • O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.
  • 169 Views
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  • 169 Views
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Reached the maximum of 3.333 songs

Hi there!I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads again?

  • Newbie
  • Hi there! I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads aga...
  • 177 Views
  • 0 replies
  • 1 likes
  • 177 Views
  • 0 replies
  • 1 likes

Use spotify outside usa more then 2 weeks

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa.If im upgrade to premium, that help to resolve the problem ?

  • Newbie
  • Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa. If im upgrade to premium, that help to resolve the problem ?
  • Joe
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Offline devices limit

I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased. This is obviously an error and not fair for me to have to download my music agai...

  • Casual Listener
  • I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased.  This is obviously an e...
  • spotbotwhat
  • Regular
  • 8029 Views
  • 12 replies
  • 0 likes
  • 8029 Views
  • 12 replies
  • 0 likes

[All Platforms] Daily mixes no longer update, play artists I dislike, stick on one song etc

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists it's based off in a week. I currently have 6, I lis...

  • Casual Listener
  • My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists ...
  • Emintomusic
  • Casual Listener
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Some premium features disappeared from phone

Hello, It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the app did not help. Features lost:1. Some setting dissapeared...

  • Casual Listener
  • Hello,  It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the a...
  • Alonbo
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Music skipping and stopping

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and sometimes it will play for a little bit then stop again...

  • Casual Listener
  • For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and some...
  • Dreamer13
  • Casual Listener
  • 391 Views
  • 4 replies
  • 0 likes
  • 391 Views
  • 4 replies
  • 0 likes

DSEE HX HIRES and Spotify Works?

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat 7.1 with HIRES headphones. Thanks!

  • Visitor
  • Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat...
  • user-removed
  • Not applicable
  • 11761 Views
  • 2 replies
  • 1 likes
  • sony hires dsee hx spotify sound
  • 11761 Views
  • 2 replies
  • 1 likes

Error logging in

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I don't have a lot of internet on holiday. Just to ad...

  • Newbie
  • Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I ...
  • 106 Views
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  • 106 Views
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3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

  • Newbie
  • Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Huawei P8 - Spotify crashes frequently when browsing webpages, taking phone calls + other activities

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

  • Casual Listener
  • Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.
  • dougal-cam95
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

Superuser Contribution No skips

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour?Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a playlist and hitting "shuffle".Please help.

  • Newbie
  • My premium ran out amd now I get Zero skips. I thought you get 6 free every hour? Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a pl...
  • Maria_B
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Music wont play at all.

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

  • Newbie
  • I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?
  • 86 Views
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  • 86 Views
  • 0 replies
  • 0 likes

My Spotify app on my samsung phone doesn't recognize my samsung smart tv

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no problems with recognizing my tv.Because i log in with ...

  • Newbie
  • I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no pro...
  • Joe
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Spotify Mirrorlink issue - Android

Hello,Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone.I have the same issue as mentioned on following posts:https://community.spotify.com/t5/Android/MirrorLink-RockScout-on...

  • Newbie
  • Hello, Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone. I have the same issue as mentioned on following posts: https...
  • Piepke82
  • Newbie
  • 4959 Views
  • 1 replies
  • 5 likes
  • 4959 Views
  • 1 replies
  • 5 likes

No Equalizer on LG G3 (Premium Member)

Hi... Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine. Switched to LG G3 - EQUALIZER no longer present. I have seen earlier posts referring to the same issue and some mention of LG "blocking some functions". I just got done with LG ...

  • Music Fan
  • Hi...   Had a Samsung Galaxy S4 - EQUALIZER option showed and worked fine.     Switched to LG G3 - EQUALIZER no longer present.   I have seen earlier posts referring t...
  • tmdepue
  • Newbie
  • 14927 Views
  • 14 replies
  • 1 likes
  • 14927 Views
  • 14 replies
  • 1 likes

Ich kann meine premium vorteile nicht richtig nutzen

Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte.Ich kann aber nicht zum vorherigen track schalten und auch nicht mitten in den titel rei...

  • Newbie
  • Ich habe mir eine 10 euro spotify codecard bei rewe gelauft und diese aktiviert.Nun kamn ich zwar songs offline hören und auch aussuchen welches ich hören möchte. Ich kann aber nicht zum vorherigen ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Can't play downloaded songs

Hello guys.I'm having a strange problem with my Spotify.I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop).The download icon is green, and apparently everything is correct, but...

  • Casual Listener
  • Hello guys. I'm having a strange problem with my Spotify. I downloaded some songs on my SD card to listen to them offline, but they do not play (or they play for 20 seconds and stop). The dow...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes