Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110892 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
223267 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580298 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477818 Views
577 replies
40 likes
Hi, This afternoon I got a notification on my phone. It was in a language I do not recognize. See screenshot:Weird turkish message screenshotWhen I clicked it, it showed me the following playlist. I have never seen these songs. And I've never played ...
Hi, This afternoon I got a notification on my phone. It was in a language I do not recognize. See screenshot: Weird turkish message screenshot When I clicked it, it showed me the followi...
650 Views
0 replies
0 likes
Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to deal with.Song shared to Messanger via Iphone > Song opens ...
Wondering why I cant share normal song links to Messenger like my Apple user friends can? I seem to be only able to send different types of links with my Samsung... they are more annoying to dea...
365 Views
0 replies
0 likes
Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal to me from 2015 and before.
Is there a way of recovering your most played songs list from a certain year? I can see i can do a simple search to see Spotify has created a most played by users but I want the one that is personal ...
341 Views
0 replies
0 likes
On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode.If I want to browse songs, I have to deactivate the offline mode every time.Shouldnt it be the other way around?
On my smartphone, the spotify quicksetting (from Android Nougat) is always activated for offline mode. If I want to browse songs, I have to deactivate the offline mode every time. Shouldnt it be th...
521 Views
0 replies
0 likes
Hello, i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7). The problem is, when a bluetooth device that automaticcaly resumes music when the phone gets reconnected (for example in the car --> multiple cars and o...
Hello, i have a problem with my Huawei P10 on Android 7.0 and Spotify Version (8.4.31.723 armV7). The problem is, when a bluetooth device that automaticcaly resumes music when the p...
850 Views
0 replies
1 likes
Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim when she heads there. Is there anyway to turn off ...
Hello, I have Spotify premium and have had it for quite sometime now. My fiance and I share my account together. Naturally she enjoys Spotifys features that allow her to make a gym Playlist on a whim...
Music Fan
4071 Views
4 replies
3 likes
Trying to send songs in messenger via the share option in the app but they won't go through.
Trying to send songs in messenger via the share option in the app but they won't go through.
598 Views
0 replies
0 likes
No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty
No funciona ni puedo escuchar las canciones que descargue a fuerza necesito estar conectado a internet y aun asi es una verdadera porqueria spoty
344 Views
0 replies
0 likes
Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of the five i saw on my older account(see picture). Th...
Ok, so i made a new account so i could change my username - new email and everything. Upon logging in and confirming the email etc., I noticed that I only have three buttons on the bottom instead of ...
276 Views
0 replies
0 likes
Why does it stop playing after 3 songs?
Why does it stop playing after 3 songs?
295 Views
0 replies
0 likes
So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal interface. Or is it time to go back to Pandora?
So, I'm being to forced to use some stupid random new interface which sucks **bleep**, has no functionality and won't let me play song I like it select. Is there anyway to change back to the normal i...
555 Views
0 replies
1 likes
A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound.Only a total restart of the Galaxy 7s edge helps.UPDATE: A FEW days ...
A few days now, spotify stops playing music with a black background and the text "A brief message from our sponsers (click here)". The pause/play button reacts, but there's no sound. Only a total re...
Newbie
1258 Views
5 replies
5 likes
spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) . every time i have to login first, connect to internet back, and check do...
spotify cache resets after cleaning ram, force close program or restart phone. using on external storage, all permissions active (Camera, Contacts, Microphone, Phone, Storage) . every time i...
Casual Listener
720 Views
2 replies
0 likes
Hi when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty which i know they are not? any help
Hi when i plug my phone into my car, i load up spotify and i dont have all my songs, now i have over 300 and they dont even load up a full playlist, or even some playlists are even empty whi...
621 Views
0 replies
0 likes
At this link:https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/you can clearly read that u can browse music on the smartwatch but actually i cant do that.First of all to get more control, i have to tap in the middle inste...
At this link: https://support.spotify.com/us/listen_everywhere/on_other_devices/android-wear/ you can clearly read that u can browse music on the smartwatch but actually i cant do that. First of a...
362 Views
0 replies
0 likes
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
No está más la carátula de álbum perteneciente a la canción que estoy escuchando en mi pantalla de bloqueo. Antes podía verse. Mi dispositivo es un Samsung A3 2016
Newbie
1434 Views
1 replies
1 likes
Ok. I've tried "everything", so here goes: Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all the tracks properly - nearly all tracks have each their point...
Ok. I've tried "everything", so here goes: Spotify Premium worked a charm for years, until a couple of months ago, when I installed it on a new Galaxy J3. It's like it doesn't download all t...
486 Views
0 replies
0 likes
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web player.If you need any more detail I will provide it gla...
Currently if I am listening music in the computer, the phone makes a notification sound multiple times (around 8 times) each time a new song is played or a new action is made in the spotify web playe...
Casual Listener
3310 Views
5 replies
0 likes
It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effect also. If I disable the effect in the Spotify app the issu...
It appears that the Concert hall sound effect in the Equalizer menu persists outside of the app. If I play videos from youtube/facebook/gallery for example, these videos gain the reverb effe...
Regular
5981 Views
1 replies
1 likes
I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the app to get it to work. There has to be another answe...
I'm trying to use the app on my phone and get "You are currently set to offline. Please go online to connect to Spotify." It happened to me recently and I ended up uninstalling and reinstalling the a...
347 Views
0 replies
0 likes
