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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

214976 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 214976 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

567819 Views

78 replies

3 likes

  • 567819 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

468650 Views

577 replies

39 likes

Account
Free
  • 468650 Views
  • 577 replies
  • 39 likes

Why can't I listen to my playlists?

So, I go on spotify, I listen to 5 ads, which I was already pretty mad about, and then all of a sudden it won't let me listen to my playlists. Instead there's just a notification that pops up saying to get spotify premium. I tried again 2 days later ...

Visitor

So, I go on spotify, I listen to 5 ads, which I was already pretty mad about, and then all of a sudden it won't let me listen to my playlists. Instead there's just a notification that pops up saying ...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Chromecast connection breaks when start playing android

Casting form Android device is not possible anymore. App is connecting tot chromecast 2.Pushing play breaks the connection and starts locale playing.Done reinstall and phone reboot. App version 8.4.30.688

Casual Listener

Casting form Android device is not possible anymore.  App is connecting tot chromecast 2. Pushing play breaks the connection and starts locale playing. Done reinstall and phone reboot. &nbsp...

yqb_rocknroller

Casual Listener

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Offline download for samsung galaxy j3

I have never had problems having my offline downloads going to my SD card, but after some kind of update, they keep going to my phone's internal storage. I have given Spotify permission to access storage, and the in app settings are to go to the SD c...

Newbie

I have never had problems having my offline downloads going to my SD card, but after some kind of update, they keep going to my phone's internal storage. I have given Spotify permission to access sto...

1175 Views

0 replies

0 likes

  • 1175 Views
  • 0 replies
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[Android Auto] App crashes when selecting Albums in Library

Hi, My Spotify/Android Auto integration works fine until i select Albums in my Library. It will then give me an error message stating that Spotify has stopped working and then crashes me back to the main Android Auto home screen. Any ideas?

Visitor

Hi,   My Spotify/Android Auto integration works fine until i select Albums in my Library. It will then give me an error message stating that Spotify has stopped working and then crashes me bac...

hgiacumbo

Casual Listener

1144 Views

3 replies

1 likes

  • 1144 Views
  • 3 replies
  • 1 likes

Cannot add to Playlists (Android Oreo)

Device: Pixel 2XL OS: Android 8.0 and 8.1Issue: Cannot add new tracks to playlistMore detail: When I try to add a new track to any playlist, nothing happens. After frequently tapping on adding to various playlists, it finally shows "Track is already ...

Casual Listener

Device: Pixel 2XL  OS: Android 8.0 and 8.1 Issue: Cannot add new tracks to playlist More detail: When I try to add a new track to any playlist, nothing happens. After frequently tapping on ad...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Stranger Things mode not working for Stranger Things 2 Soundtrack

Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7), does not seem to work with the Stranger Things 2 (Soundtrack from the Netflix Original Series). I've tried searching for a particular s...

Newbie

Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7),  does not seem to work with the Stranger Things 2 (Soundtra...

5993 Views

0 replies

0 likes

bug
bug android
stranger things
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  • 0 likes

Frequent Spinning Green Circle/"Go Online to Access Menu" Connectivity Problems

HI I've got a reoccurring issue with Spotify on my HTC M8 (although I'm sure I originally enountered it on my previous phone, an M7). Every 2-3 months or so I will start to encounter frequent delays and hangs when navigating menus and using various f...

Casual Listener

HI   I've got a reoccurring issue with Spotify on my HTC M8 (although I'm sure I originally enountered it on my previous phone, an M7). Every 2-3 months or so I will start to encounter frequen...

headey

Roadie

1449 Views

1 replies

2 likes

  • 1449 Views
  • 1 replies
  • 2 likes

Superuser Contribution Stuttering when display is turned off

Spotify is playing fine untill i turn the display off, then it starts to stutter on my samsung s6, it plays fine on all my other devices.Ive tried turning of battery monitoring for the app, ive tried clearing all cache and data, reinstalled the app. ...

Newbie

Spotify is playing fine untill i turn the display off, then it starts to stutter on my samsung s6, it plays fine on all my other devices. Ive tried turning of battery monitoring for the app, ive tri...

juancgallardo

Casual Listener

1445 Views

2 replies

0 likes

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  • 2 replies
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[Android Auto] Critical bug - seeking track kills all audio. Must reinsert USB

Phone:Google Pixel 2OS: Android Oreo 8.0 (November update) Setup:2017 Audi A4USB C cables: standard Google one, Anker USB-C cable off Amazon Symptom:- Skipping track or changing station kills audio output. Attempting to pause, change tracks, change t...

Newbie

Phone: Google Pixel 2 OS: Android Oreo 8.0 (November update)   Setup: 2017 Audi A4 USB C cables: standard Google one, Anker USB-C cable off Amazon   Symptom: - Skipping track or ch...

672 Views

0 replies

1 likes

  • 672 Views
  • 0 replies
  • 1 likes

Discover Weekly - Clicking the heart in notification player does not save the song to library

TL:DR:When listening to a song from Discover Weekly, clicking the heart button in the "ongoing" notification player does not save the song to your library. Longer version:I started using discover weekly recently and I remember marking a song as favou...

Casual Listener

TL:DR: When listening to a song from Discover Weekly, clicking  the heart button in the "ongoing" notification player does not save the song to your library.   Longer version: I st...

munty70

Newbie

1186 Views

2 replies

1 likes

  • 1186 Views
  • 2 replies
  • 1 likes

Volume goes max when skipping or ffwd-ing through songs with EQ on

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting. When I have the EQ/Audio Effects switched on (no matter which profile I use) and ffwd through a ...

Newbie

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting.    When I have the EQ/Audio Effec...

vinni

Casual Listener

6103 Views

11 replies

6 likes

  • 6103 Views
  • 11 replies
  • 6 likes

Spotify Logged Itself Out

My spotify account logged itself out and when I log back in it says I need to upgrade to premium. My playlists are gone and I have to listen to ads and can only use the shuffle feature. My bank account was charged for this months spotify. Any ideas? ...

Newbie

My spotify account logged itself out and when I log back in it says I need to upgrade to premium. My playlists are gone and I have to listen to ads and can only use the shuffle feature. My bank accou...

490 Views

0 replies

0 likes

  • 490 Views
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Not receiving Push Notifications

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

Casual Listener

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.

user-removed

Not applicable

2135 Views

7 replies

2 likes

Android 6.0
nexus
Nexus 6p
Push Notifications
  • 2135 Views
  • 7 replies
  • 2 likes

How can I find the offline music files?

Hi, I used download feature to keep the offline files into my device but I'd like to know where are they? Also on desktop (PC) I can't find it. I've been changed the lovatio from Device to SD card then Spotify moving all files to SD but my device's s...

Newbie

Hi,     I used download feature to keep the offline files into my device but I'd like to know where are they?   Also on desktop (PC) I can't find it.   I've been changed the ...

355 Views

0 replies

0 likes

  • 355 Views
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Suddenly all music gone and new ones appeared

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible??

Newbie

Suddenly all my saved music was gone and strange new songs were downloaded. How the **bleep** is that even possible?? 

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Spotify android app not linking to sonos speakers

So I've tested on my 2 ios devices and the app works as it should, but on mine and my wife's android devices, the Spotify app will not switch over to the sonos speakers. They are selectable, but when we do, nothing happens. Please can this be investi...

Casual Listener

So I've tested on my 2 ios devices and the app works as it should, but on mine and my wife's android devices, the Spotify app will not switch over to the sonos speakers. They are selectable, but when...

robnewman666

Casual Listener

1475 Views

6 replies

3 likes

  • 1475 Views
  • 6 replies
  • 3 likes

Solved!! Playlist stops after one song

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the next song to keep listening, which is tedious and ti...

Casual Listener

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the n...

hobashi

Casual Listener

13089 Views

2 replies

0 likes

  • 13089 Views
  • 2 replies
  • 0 likes

I want to automatically download saved albums

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used to, but I just got a new phone and maybe the updated...

Regular

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used t...

Joe

Community Legend

24100 Views

1 replies

3 likes

  • 24100 Views
  • 1 replies
  • 3 likes

I changed my password but my friends are still using my Spotify account on their androids

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!!Thank you so much

Newbie

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!! Thank you so much   

Joe

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution O Spotify apaga as minhas músicas

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

Newbie

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

lucas456

Newbie

21631 Views

4 replies

10 likes

  • 21631 Views
  • 4 replies
  • 10 likes