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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify Android App Language

Hi guys, I am using Android 7.1.1 with local language setup as: 1. Portuguese (Portugal)2. Portuguese (Brazil) With this setup my app language is translated into English when it should be in Portuguese (Brazil) - 2nd on my list. I know that there is ...

Newbie

Hi guys,   I am using Android 7.1.1 with local language setup as:    1. Portuguese (Portugal) 2. Portuguese (Brazil)   With this setup my app language is translated into En...

450 Views

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Ability to see which of my playlists a song is in

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

Newbie

I just updated Spotify this morning and now in my song Library I'm missing the last 2 months of songs of added from discover weekly.

176 Views

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Non esegue le canzone perfettamente

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazione ma il problema persiste. Cosa devo fare??? Graz...

Newbie

Sono cliente premium, ma ogni volta che provo ad ascoltare una musica ch sia offline o online, la musica si ferma, metto play e dopo di qualche secondo succede ancora. Ho già reinstallato l'applicazi...

237 Views

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Solved!!Superuser Contribution Please fix chromecast with Spotify

Spotify has always been buggy with chromecast.- It looses connection- Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app.- You must force close the app to discover cast devices when you come back hom...

Roadie

Spotify has always been buggy with chromecast. - It looses connection - Often can't adjust volume without reconnecting to the chromecast. Or you must use the Google Home app. - You must force clos...

meahtenoha

Spotify

69455 Views

91 replies

186 likes

buggy
Freezing
laggy
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Solved!! Shuffling albums not songs

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead it plays one album shuffled, then the next album shu...

Newbie

For some reason when I shuffle an artist, spotify shuffles albums not songs. For example I have 2 Kings of Leon albums, I click play on KoL and select shuffle, hoping for all the songs, but instead i...

Nico

Community Legend

934 Views

1 replies

0 likes

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Advertisements with Spotify Premium?

I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!

Casual Listener

I don't know why, but when I go to Rap Caviar or Rock This, ads show up, blocking the songs that were supposed to be there. Help!

user-removed

Not applicable

318 Views

1 replies

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unavaliable musics

Hello, why i cant hear some musics from Pabllo Vittar?The musics dont starts and i'm premium.I want hear !!!!This artistas donr appears for me,some albums.Please help.

Newbie

Hello, why i cant hear some musics from Pabllo Vittar? The musics dont starts and i'm premium. I want hear !!!! This artistas donr appears for me,some albums. Please help.

chelra

Gig Goer

338 Views

1 replies

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Solved!! Music stops when I move

Hello, I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my phone in my pocket. I've tried switching earphones, same p...

Casual Listener

Hello,  I've had this problem for a while now. Every time I listen to Spotify music on my android phone with earphones, the music regularly stops whenever I move or try to, for example, put my ...

coalminecanary

Roadie

6418 Views

3 replies

0 likes

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Disable Auto-play

How can we disable auto-play in the Android app? I like to listen to podcasts while running and I don't appreciate it immediately playing older podcasts I've already heard. Because it's so seamless it's often difficult to notice when this happens, so...

Newbie

How can we disable auto-play in the Android app?  I like to listen to podcasts while running and I don't appreciate it immediately playing older podcasts I've already heard.  Because it's s...

rogertms3

Music Fan

2885 Views

3 replies

3 likes

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Notification on Samsung S8 stops Spotify on PC???

So... I play Spotify on my PC when in the office. And I play Spotify via bluetooth in the car. This has always happened intermittently, but recently, ALL OF THE TIME, when a notification comes in on my phone (WhatsApp, email, text, news alert... does...

Newbie

So... I play Spotify on my PC when in the office.  And I play Spotify via bluetooth in the car.  This has always happened intermittently, but recently, ALL OF THE TIME, when a notification ...

302 Views

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Problem when downloading music

Hello, I recentely joint a Spotify Family account and so I decided to download all my songs on the sd card loaded on my phone...however when I close the app after the downloading is finished and later re open it, all the songs appear to be not downlo...

Newbie

Hello, I recentely joint a Spotify Family account and so I decided to download all my songs on the sd card loaded on my phone...however when I close the app after the downloading is finished and late...

264 Views

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Samsung S6 Edge - Stuttering audio glitches (after screen off?)

Hi all, I'm having issues with Spotify on my S6 Edge. Whether through headphones or over bluetooth, the songs have little glitches in the audio, as if the audio is pausing for a fraction of a second before restarting. The glitches happen in different...

Casual Listener

Hi all,   I'm having issues with Spotify on my S6 Edge. Whether through headphones or over bluetooth, the songs have little glitches in the audio, as if the audio is pausing for a fraction of ...

juancgallardo

Casual Listener

3088 Views

8 replies

3 likes

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Problem with internal storage

Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly full because of 10gb of spotify music.

Newbie

Why does Spotify safe all the data on my phone although I chose to safe it on the sd card. My spotify says that data is safed on the sd card, but my phone says that the internal storage is nearly ful...

255 Views

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bad update

Ok, here's the deal... Ever since somewhere in june the Android Spotify app has turned to utter GARBAGE. On my case, it all started with an update, when, on my Galaxy S7 Edge - Android Marshmallow, the app made some crackling noises during songs. Sin...

Regular

Ok, here's the deal...   Ever since somewhere in june the Android Spotify app has turned to utter GARBAGE.   On my case, it all started with an update, when, on my Galaxy S7 Edge - Andr...

Joe

Community Legend

2290 Views

8 replies

0 likes

crackling
disappear
Issues
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Unable to login. Spotify was set offline in cell phone.

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should connect to the internet. My cellphone is online but...

Casual Listener

For some reason my cell phone got disconnected from Spotify last night. Now when I try to log in it tells me that, since it was set to work offline before that, it is unable to log in, that I should ...

Joe

Community Legend

588 Views

3 replies

0 likes

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Spotify won't play song when mobile app first loads.

Hi, Recently I've been experiencing an issue whereby when I switch off my phone (Samsung S8+), restart it, then go to Spotify to play the first song it suggests (i.e. the one I was listening too when my phone turned off). The song won't play when I p...

Newbie

Hi,   Recently I've been experiencing an issue whereby when I switch off my phone (Samsung S8+), restart it, then go to Spotify to play the first song it suggests (i.e. the one I was listening...

Sunflowers

Newbie

897 Views

2 replies

0 likes

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Spotify Uber en Uruguay

Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de América Latina. Desde ya muchas gracias!!!

Casual Listener

Sería bueno y no se los motivos del porque todavía no está habilitado Spotify / Uber en Uruguay. Sería muy bueno que lograran esa habilitación tanto en Uruguay como en Argentina, Brasil y resto de Am...

243 Views

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Downloading to SD Card

Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustrating as I don't have much space on my phone, so need e...

Casual Listener

Has anyone else lost the ability to download to your phones SD card with the latest update? I have been into settings, and the storage option is no longer available... This is particularly frustratin...

318 Views

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Buzzing noise

Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app. I know for sure its not my phone because my speak...

Casual Listener

Whenever I play a song theres a weird buzzing noise, sometimes like its dragging or skipping bits if the song. It happens all the time on my android phone. I tried deleteing and redownloading the app...

807 Views

0 replies

10 likes

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How to play all your music? ...and a few other questions

1. 100 playlists but want to play all of them.I can see on desktop there is a way:Create a folder > dump all playlists into that folder How do you do this on Android as when you click on the top folder it will just collapse it so you can only choose ...

Music Fan

1. 100 playlists but want to play all of them. I can see on desktop there is a way: Create a folder > dump all playlists into that folder   How do you do this on Android as when you click...

447 Views

0 replies

0 likes

Delete Song
folder
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