Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376165 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution.This phenomenon occurs on all Bluetooth earphones and n...
I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution. Th...
Community Legend
564 Views
1 replies
1 likes
I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix this?
I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix th...
243 Views
0 replies
0 likes
I've looked and tried the solutions that have already been posted but it's still playing in different languages.
I've looked and tried the solutions that have already been posted but it's still playing in different languages.
419 Views
0 replies
0 likes
Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?
Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?
Newbie
428 Views
1 replies
1 likes
Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! The only reason I pay for premium is to listen offl...
Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! ...
437 Views
0 replies
1 likes
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...
Regular
319 Views
2 replies
0 likes
I can only play 2 songs in a row, my premium account stop the music.
I can only play 2 songs in a row, my premium account stop the music.
274 Views
0 replies
0 likes
I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frustrating, but a few days ago all of my music suddenly undownloaded. ...
I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frust...
343 Views
0 replies
0 likes
Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?
Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...
Newbie
706 Views
2 replies
0 likes
Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias
Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias
275 Views
0 replies
0 likes
Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon schlau gelesen habe wie man es kündigt habe ich es ve...
Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon sc...
Newbie
893 Views
1 replies
0 likes
every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and accessing the Spotify App again and using Search to ret...
every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and...
Newbie
441 Views
2 replies
0 likes
Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the speakers. Please fix the android app spotify sonos connecting optio...
Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the s...
322 Views
0 replies
0 likes
Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.
Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.
324 Views
0 replies
0 likes
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De nada sirve que este en modo Offline o online por que ...
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De na...
Newbie
15556 Views
2 replies
0 likes
Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders
Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders
492 Views
0 replies
2 likes
I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...
I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW! I've also tried doing a...
Newbie
737 Views
2 replies
0 likes
da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi che in 4g e l'applicazione non trova ne l'una ne l'al...
da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi ch...
364 Views
0 replies
0 likes
Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar?
Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar?
Newbie
28157 Views
12 replies
6 likes
I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.
I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.
420 Views
0 replies
0 likes
