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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195277 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195277 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536756 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440994 Views

565 replies

37 likes

Account
Free
  • 440994 Views
  • 565 replies
  • 37 likes

Missing play queue button on both kindle fire and android phone

I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE IS IT!!!

Newbie

I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE...

427 Views

0 replies

0 likes

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How to edit suggested preferences

I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?

Newbie

I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?

913 Views

0 replies

4 likes

  • 913 Views
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  • 4 likes

Can't delete a song in my titles

Hi everyone, I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. Any help?

Newbie

Hi everyone,   I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. ...

316 Views

0 replies

0 likes

  • 316 Views
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Solved!! spotify connect and sonos

Since spotify app on android: 8.4.30.688 it shows the sonos speakers but will not connect. Please advise...

Casual Listener

Since spotify app on android: 8.4.30.688 it shows the sonos speakers but will not connect.   Please advise...

k3tw13z3l

Casual Listener

1833 Views

2 replies

1 likes

  • 1833 Views
  • 2 replies
  • 1 likes

Spotify volume lowers like receiving messages

Spotify volume keeps lowering while playing music on my phone (OnePlus 3, android 8.0) like it is supposed to do when receives messages. It keeps doing this although I'm not receiving messages and my phone is on silent...

Newbie

Spotify volume keeps lowering while playing music on my phone (OnePlus 3, android 8.0) like it is supposed to do when receives messages. It keeps doing this although I'm not receiving messages and my...

wtfqm

Newbie

1381 Views

1 replies

1 likes

volume
  • 1381 Views
  • 1 replies
  • 1 likes

App trouble

Hi everyone! I use a samsung galaxy j7 2016 and since the last update I cant log in my spotify account. The app just won't open. I tried reinstalling, cache cleaning and all suggestions above. Is it possible that is an app error? If so, how long unti...

Newbie

Hi everyone! I use a samsung galaxy j7 2016 and since the last update I cant log in my spotify account. The app just won't open. I tried reinstalling, cache cleaning and all suggestions above. Is it ...

364 Views

0 replies

0 likes

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Android TV update colored bars top left of screen

Latest update of spotify for android tv seems to have made a few changes to the GUI, most for the better. However now there are 3 colored blocks at the top left of screen at all times. They appear to change color to whatever the background/art is cur...

Newbie

Latest update of spotify for android tv seems to have made a few changes to the GUI, most for the better.  However now there are 3 colored blocks at the top left of screen at all times.  Th...

348 Views

0 replies

0 likes

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SONG IS NOT AVAILABLE

HiI have a Premium account but still not able to listen to some songs, e.g. Find a way by J Five. How is that possible?? It's so annoying considering I am paying for the service.RegardsDan

Newbie

Hi I have a Premium account but still not able to listen to some songs, e.g. Find a way by J Five. How is that possible?? It's so annoying considering I am paying for the service. Regards Dan

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Downloaded songs unavailable in offline mode

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each. But whenever I switch off wifi or cellular, all the songs disappear and I can't play them until the app connects to the i...

Casual Listener

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each.   But whenever I switch off wifi or cellular, all the songs dis...

Joe

Community Legend

3646 Views

3 replies

0 likes

  • 3646 Views
  • 3 replies
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[ANDROID] App tells me I am offline, what do I do?

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again. When I clicked the log in button after I had input all my information, the app told me I was offline and that I had to be online to log i...

Newbie

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again.  When I clicked the log in button after I had input all my information, the app t...

Joe

Community Legend

2045 Views

1 replies

0 likes

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  • 1 replies
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Downloaded own music to spotify

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill wont play. How can i fix this?

Newbie

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill w...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Android 8 - Volume changes constantly

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume.If I change the Volume it just it just goes back to one of those two Levels and starts changing again.I already disabled "Normalize Volume" as I w...

Newbie

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume. If I change the Volume it just it just goes back to one of those two Levels and starts changi...

D4c4n

Newbie

3877 Views

1 replies

1 likes

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  • 1 replies
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Speed up bug

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

Newbie

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

443 Views

0 replies

0 likes

  • 443 Views
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Spotify app on Android deletes albums constantly

Hi!I have this problem for a couple of weeks now. When I save an album and then download songs on my phone, after some time they just disappear. Albums are still saved on other devices that I use for Spotify (like desktop app), but they disappear on ...

Casual Listener

Hi! I have this problem for a couple of weeks now. When I save an album and then download songs on my phone, after some time they just disappear. Albums are still saved on other devices that I use...

kkleczka

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
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SPOTIFY APP BLACK SCREEN

I've been trying to start my spotify app and I'm simply welcomed by an endless black screen. I've tried resetting my phone,app, everything and it still just shows a black screen.Please help.

Newbie

I've been trying to start my spotify app and I'm simply welcomed by an endless black screen.  I've tried resetting my phone,app, everything and it still just shows a black screen. Please help....

1231 Views

0 replies

0 likes

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Solved!! Spotify skipping every other track in playlist

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the problem temporarily, but it ALWAYS returns. Is this a kno...

Casual Listener

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the proble...

pixelkicks

Casual Listener

11238 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Zufallswiedergabe startet immer wieder beim ersten Song

Hallo Zusammen, ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen. Ich nutze Android 8.0 auf meinem One Plus 3T.Wenn ich in einer bestimmten Playlist (260 Songs) die Zufallswiedergabe einschalte startet diese immer beim ...

Visitor

Hallo Zusammen,   ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen.  Ich nutze Android 8.0 auf meinem One Plus 3T. Wenn ich in einer bestimmten Playlist (...

2623 Views

0 replies

3 likes

  • 2623 Views
  • 0 replies
  • 3 likes

Cracking sound in music

Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds.This seems to be temporary fixed when i reboot my device but after 10 minute's it's back. I have no ...

Casual Listener

Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds. This seems to be temporary fixed when i reboot ...

629 Views

0 replies

0 likes

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New look Spotify? (free user)

Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No option of Song/Artist/Playlist radio in menu, There's...

Visitor

Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No op...

759 Views

0 replies

0 likes

  • 759 Views
  • 0 replies
  • 0 likes

Solved!! What's the difference between "saving" an album and "downloading" an album?

I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums.This led me to wonder what it means to "download" an album? ...

Casual Listener

I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums. This ...

Paddykelly

Regular

20702 Views

7 replies

1 likes

  • 20702 Views
  • 7 replies
  • 1 likes