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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5119 Views

0 replies

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[ANDROID]How to remove songs from playlist?

I can not find the option to remove songs from playlists while using Spotify on a Samsung S7. I have read the other threads on this topic, and there is no option to remove songs or edit playlist when I hit the "3 dots" button for options on the playl...

Newbie

I can not find the option to remove songs from playlists while using Spotify on a Samsung S7.   I have read the other threads on this topic, and there is no option to remove songs or edit play...

Joe

Community Legend

1429 Views

1 replies

1 likes

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I Want to change my username

I want to change my name, because it's wrong lol, i had it when i was young and dumb

Newbie

I want to change my name, because it's wrong lol, i had it when i was young and dumb

Joe

Community Legend

283 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Need help

cant play song since i downloaded this app. need help

Casual Listener

cant play song since i downloaded this app. need help

Joe

Community Legend

939 Views

3 replies

0 likes

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Sony Smart-TV Spotify Playback Problem

I used to be able to listen to my spotify app when changing channel to my playstation, but since a while back I'm unable to. I try to start the music after changing channels again but it just changes to the Spotify-app and kills the music as soon as ...

Casual Listener

I used to be able to listen to my spotify app when changing channel to my playstation, but since a while back I'm unable to. I try to start the music after changing channels again but it just changes...

334 Views

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Spotify on Alexa causes Unrelated music apps on my phone to pause

We use Echo/Alexa devices at home, and someone at home might ask it to play back music from Spotify.Since it's not possible to use multiple Spotify accounts on the Echo yet (as I understand, it, anyway - and certainly even when it is possible it will...

Casual Listener

We use Echo/Alexa devices at home, and someone at home might ask it to play back music from Spotify. Since it's not possible to use multiple Spotify accounts on the Echo yet (as I understand, it, an...

jsannn

Community Legend

424 Views

1 replies

0 likes

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Sono all'estero

Non riesco a connettermi al mio account da ormai 2 mesi. Sono in Australia e spotify e' diventato completamente inutilizzabile

Newbie

Non riesco a connettermi al mio account da ormai 2 mesi. Sono in Australia e spotify e' diventato completamente inutilizzabile

564 Views

0 replies

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Spotify android app downloading on mobile data with option deselected

Hi All Is anyone experience a bug where the Spotify app downloads on mobile data with the option disabled in settings? My Spotify has consumed over 4gb this month and has capped my data allowance twice, including the extra I purchased...

Visitor

Hi All   Is anyone experience a bug where the Spotify app downloads on mobile data with the option disabled in settings? My Spotify has consumed over 4gb this month and has capped my data allo...

372 Views

0 replies

0 likes

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Sharing from android app to Tumblr

Greetings! The latest update on android has changed how spotify "shares" are displayed in Tumblr. They are appearing as a text based link rather than the full playable embedded album artwork. This is a function I use daily. It would be wonderful for ...

Music Fan

Greetings!   The latest update on android has changed how spotify "shares" are displayed in Tumblr. They are appearing as a text based link rather than the full playable embedde...

leesar

Music Fan

1591 Views

5 replies

3 likes

Android App
sharing
tumblr
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Music stuttering when Screen is locked

Hello, I love this service but I'm starting to give up on it right now. Whenever my screen is locked, my music is stuttering. Offline (downloaded) and streaming playlists alike. I have looked up solutions, tried taking it off the Energy saving list, ...

Visitor

Hello, I love this service but I'm starting to give up on it right now. Whenever my screen is locked, my music is stuttering. Offline (downloaded) and streaming playlists alike. I have looked up solu...

Skkkksashh

Newbie

763 Views

1 replies

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Solved!! First start menu

Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the time on one screen, and at the time app reccomended me another artists. ...

Casual Listener

  Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the tim...

FamousNATE187

Gig Goer

849 Views

4 replies

0 likes

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Will not sync all of my local playlists completely, ignores some songs

This problem started after all my songs on all my devices suddenly undownloaded themselves, even offline local-only playlists. I have tried everything you can think of but my offline local songs will not sync correctly. Some will, some will not sync ...

Gig Goer

This problem started after all my songs on all my devices suddenly undownloaded themselves, even offline local-only playlists.   I have tried everything you can think of but my offline local s...

chiefjoboo

Gig Goer

862 Views

7 replies

0 likes

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Downloaded music not playing

I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened?

Newbie

I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened? 

233 Views

0 replies

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Playlist count

Hi everyone Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers are playing them. It would be nice if I could have an idea if the p...

Gig Goer

Hi everyone    Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers a...

550 Views

0 replies

0 likes

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Playlist Sort order Android

So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium subscription. It's not all about what you can play it's about how you ...

Newbie

So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium  subscription....

294 Views

0 replies

1 likes

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Paguei a conta Premium, mas o status da conta esta como Free

Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no boleto nao estava com o desconto do Premium por R$ 1,9...

Newbie

Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no bol...

297 Views

0 replies

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Spotify not launching on android wear 2.0

I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a solution?Cheers

Newbie

I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a...

cstampfl

Newbie

819 Views

1 replies

4 likes

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no radio option on android mobile

a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this or how to fix?? Others have reported still having a...

Casual Listener

a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this ...

marcdiesel982

Casual Listener

2651 Views

5 replies

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Newbie

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228 Views

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New UI for free users ?

I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate. The UI now looks different on my Galaxy S8. My Galaxy Tab S2 has the s...

Regular

I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate.   The UI now...

Musikconosur

Regular

1715 Views

1 replies

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Trouble listening on devices

I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose to play it on my ps4. Can someone please help me as ...

Casual Listener

I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose t...

230 Views

0 replies

0 likes

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