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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42577 Views
  • 66 replies
  • 25 likes
  • 42577 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878084 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878084 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26380 Views
  • 4 replies
  • 0 likes
  • 26380 Views
  • 4 replies
  • 0 likes

Aplicativo corrompido - Android

Tenho Spotify Premium e estou tendo sérios problemas com o aplicativo para celular.Em primeiro luugar, toda vez que tento entrar no aplicativo, este apresenta mal funcionamento - trava o tempo todo (aparece aquela janela de interrupção forçada - "O S...

  • Newbie
  • Tenho Spotify Premium e estou tendo sérios problemas com o aplicativo para celular. Em primeiro luugar, toda vez que tento entrar no aplicativo, este apresenta mal funcionamento - trava o tempo todo...
  • 631 Views
  • 0 replies
  • 1 likes
  • 631 Views
  • 0 replies
  • 1 likes

"Choose as current playlist"

When will this feature be brought back? It is sorely missed from the android app and is a reason to stick with old desktop versions. Please bring it back!

  • Roadie
  • When will this feature be brought back? It is sorely missed from the android app and is a reason to stick with old desktop versions. Please bring it back!
  • 406 Views
  • 0 replies
  • 2 likes
  • Windows
  • 406 Views
  • 0 replies
  • 2 likes

I can not download playlist from my pc to my mobile

Hello, I created new playlist and on pc, I added some music from my pc (what I download from the internet) so I can play it on pc, but when I want to download this playlist in to mobil its just showing alert waiting for download, but nothing is happe...

  • Casual Listener
  • Hello, I created new playlist and on pc, I added some music from my pc (what I download from the internet) so I can play it on pc, but when I want to download this playlist in to mobil its just showi...
  • petrhandlir
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Sound with headphones

Hi! Since yesterday I have no sound when I want to listen my music with my headphones. But my headphones work with other apps, I don't know what to do...

  • Newbie
  • Hi! Since yesterday I have no sound when I want to listen my music with my headphones. But my headphones work with other apps, I don't know what to do... 
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Spotify no me deja almacenar en sd

Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celular y al volver a instalar la aplicacion no me perimi...

  • Newbie
  • Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celula...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Solved!! Show downloaded albums/tracks

gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am using Spotify as iPod when I'm outside and that would m...

  • Visitor
  • gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am ...
  • EMoh02
  • Newbie
  • 4983 Views
  • 6 replies
  • 0 likes
  • 4983 Views
  • 6 replies
  • 0 likes

System Player Problem

Hello, I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification, pic1) than my basic audio player (pic2) .How can I setup Spotify to that will be like audio player (bigger with picture)? ...

  • Newbie
  • Hello,  I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification,  pic1)  than my basic audio player (pic2) . How can I...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

¿Ahora los videos de los anuncios vienen con el sello de AdChoices?

Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.

  • Newbie
  • Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Paid for premiun but nothing happened. HELP!

Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I tried logging out, but when I was about to log in, the ...

  • Newbie
  • Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I trie...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Spotify App on Chromebook via Android Apps support?

Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be kind enough to share their user experience with me th...

  • Visitor
  • Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be ki...
  • Micah_A
  • Casual Listener
  • 2032 Views
  • 4 replies
  • 0 likes
  • 2032 Views
  • 4 replies
  • 0 likes

Unable to delete Storage on phone

I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappeared. But the files didn't.I thought that maybe if I redown...

  • Newbie
  • I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after  an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappear...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Download Music to SD Card on PC, open it with android app

Hey community, just a quick question. I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use those files with my android spotify app. So i dont need to download it with m...

  • Newbie
  • Hey community,   just a quick question.    I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use th...
  • Joe
  • Community Legend
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Spotify disappeared from tray, lock screen.

I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back.If I thumb the circle and go to my main screen Spotify is no longer in my tray or seen in my lockscreen. I then have to manua...

  • Regular
  • I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back. If I thumb the circle and go to my main screen Spotify is no longer in...
  • haelio
  • Casual Listener
  • 46000 Views
  • 90 replies
  • 5 likes
  • 46000 Views
  • 90 replies
  • 5 likes

Clear Recent Playlist

Hi all, how to clear recently played in library? 

  • Newbie
  • Hi all, how to clear recently played in library? 
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

I can't see the lyrisc

I cant see the lyrisc please help me

  • Newbie
  • I cant see the lyrisc please help me
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Playlist restarts after every song on chromecast

Hi guys, im having a problem with my spotify while casting to Chromecast.Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again.In a mysterious way my waitlist is adding the songs starting...

  • Casual Listener
  • Hi guys, im having a problem with my spotify while casting to Chromecast. Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again. In a ...
  • 516 Views
  • 0 replies
  • 2 likes
  • 516 Views
  • 0 replies
  • 2 likes

[Bug] Last.fm scrobbling cannot be disabled

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm scrobbling in the Spotify settings I get a notification every time I pl...

  • Gig Goer
  • I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify.    However, after I disabled the last.fm&...
  • atheistponcho
  • Newbie
  • 1087 Views
  • 5 replies
  • 1 likes
  • Android
    bug
  • 1087 Views
  • 5 replies
  • 1 likes

App keeps freezing during a certain song

This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app, it still plays. I'm connected to my spotify on my...

  • Newbie
  • This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Removing a saved song while offline doesn't sync

When I remove a saved song while offline, it says that the song is removed from my list. But the next time I start the app online, it still shows it.

  • Newbie
  • When I remove a saved song while offline, it says that the song is removed from my list.  But the next time I start the app online, it still shows it.
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D"...

  • Regular
  • AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")&...
  • 450 Views
  • 0 replies
  • 0 likes
  • airlines
  • 450 Views
  • 0 replies
  • 0 likes