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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211642 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211642 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562551 Views

78 replies

3 likes

  • 562551 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

464133 Views

575 replies

39 likes

Account
Free
  • 464133 Views
  • 575 replies
  • 39 likes

How do I stop downloading? T.T

I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs.I have since added more songs, thought I toggled it off, it's not green, hasn't been for months, but somehow my Spotify still wants to...

Casual Listener

I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs. I have since added more songs, thought I toggled it off, it's not green, hasn't b...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Sauvegarde carte sd

Bonjour,De points à déplorer je suis français et quand je demande l'assistance de la communauté ou je tombe forcément sur une page en anglais où est la Communauté française où est la logique comment on fait pour aider une personne qui a 80 ans et qui...

Casual Listener

Bonjour, De points à déplorer je suis français et quand je demande l'assistance de la communauté ou je tombe forcément sur une page en anglais où est la Communauté française où est la logique commen...

PG35

Newbie

834 Views

3 replies

1 likes

  • 834 Views
  • 3 replies
  • 1 likes

Music still stops playing randomly

First of all, I would like to complain about how difficult it is to contact Spotify directly, I mean, having the community as the only way is bad customer support. The problem is described here: https://community.spotify.com/t5/Ongoing-Issues/Android...

Newbie

First of all, I would like to complain about how difficult it is to contact Spotify directly, I mean, having the community as the only way is bad customer support.   The problem is described h...

Joe

Community Legend

1085 Views

3 replies

1 likes

  • 1085 Views
  • 3 replies
  • 1 likes

After putting to offline, online not possible, button does not work anymore

I had set to offline.Now trying to put online again, but the "Wiedergabe" I gues playx button, first on the list, does not work anymore..

Newbie

I had set to offline. Now trying to put online again, but the "Wiedergabe" I gues playx button, first on the list, does not work anymore..

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Spotify storage

Why is spotify taking up so much storage on my Android phone it is taking up 46 gb how do I fix this

Regular

Why is spotify taking up so much storage on my Android phone it is taking up 46 gb how do I fix this 

539 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

everything about spotify always crashes

I use LineageOS on my phone. I can't use Spotify For a whie. It crashes when I try to start app. I can't delete it from settings or launcher.Just can delete it on playstore. Otherwise, packet manager is crashing. When I try to look my apps from setti...

Newbie

I use LineageOS on my phone. I can't use Spotify For a whie. It crashes when I try to start app. I can't delete it from settings or launcher.Just can delete it on playstore. Otherwise, packet manager...

Joe

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Spotify getting too heavy or am I outdated?

I've got a Samsung Galaxy Tab 310", 1,6GHz dual core 1Gb ram. My connection is 100/10 Mbps. I can stream Netflix medium quality without problem, play YouTube in 480, high resolution mkv video files, pretty high quality games... but I can't use Spotif...

Music Fan

I've got a Samsung Galaxy Tab 310", 1,6GHz dual core 1Gb ram. My connection is 100/10 Mbps. I can stream Netflix medium quality without problem, play YouTube in 480, high resolution mkv video files, ...

692 Views

0 replies

0 likes

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Missing play queue button on both kindle fire and android phone

I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE IS IT!!!

Newbie

I loaded Spotify premium on to kindle fire and HTC android phone yesterday and could not get my music to stop other than using the pause. The non-existent play queue button seems to be the key. WHERE...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

How to edit suggested preferences

I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?

Newbie

I live in France but not interested in suggested french music. How can I change preferences, if there is such an option, to the country of my choice?

938 Views

0 replies

4 likes

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  • 4 likes

Can't delete a song in my titles

Hi everyone, I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. Any help?

Newbie

Hi everyone,   I have "Ghost" from Skip the use as a song in my titles, but I just can't delete it. I tried but no matter wich way, even on my PC when i click on supress it still stays. ...

332 Views

0 replies

0 likes

  • 332 Views
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Solved!! spotify connect and sonos

Since spotify app on android: 8.4.30.688 it shows the sonos speakers but will not connect. Please advise...

Casual Listener

Since spotify app on android: 8.4.30.688 it shows the sonos speakers but will not connect.   Please advise...

k3tw13z3l

Casual Listener

1887 Views

2 replies

1 likes

  • 1887 Views
  • 2 replies
  • 1 likes

Spotify volume lowers like receiving messages

Spotify volume keeps lowering while playing music on my phone (OnePlus 3, android 8.0) like it is supposed to do when receives messages. It keeps doing this although I'm not receiving messages and my phone is on silent...

Newbie

Spotify volume keeps lowering while playing music on my phone (OnePlus 3, android 8.0) like it is supposed to do when receives messages. It keeps doing this although I'm not receiving messages and my...

wtfqm

Newbie

1406 Views

1 replies

1 likes

volume
  • 1406 Views
  • 1 replies
  • 1 likes

App trouble

Hi everyone! I use a samsung galaxy j7 2016 and since the last update I cant log in my spotify account. The app just won't open. I tried reinstalling, cache cleaning and all suggestions above. Is it possible that is an app error? If so, how long unti...

Newbie

Hi everyone! I use a samsung galaxy j7 2016 and since the last update I cant log in my spotify account. The app just won't open. I tried reinstalling, cache cleaning and all suggestions above. Is it ...

386 Views

0 replies

0 likes

  • 386 Views
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  • 0 likes

Android TV update colored bars top left of screen

Latest update of spotify for android tv seems to have made a few changes to the GUI, most for the better. However now there are 3 colored blocks at the top left of screen at all times. They appear to change color to whatever the background/art is cur...

Newbie

Latest update of spotify for android tv seems to have made a few changes to the GUI, most for the better.  However now there are 3 colored blocks at the top left of screen at all times.  Th...

367 Views

0 replies

0 likes

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SONG IS NOT AVAILABLE

HiI have a Premium account but still not able to listen to some songs, e.g. Find a way by J Five. How is that possible?? It's so annoying considering I am paying for the service.RegardsDan

Newbie

Hi I have a Premium account but still not able to listen to some songs, e.g. Find a way by J Five. How is that possible?? It's so annoying considering I am paying for the service. Regards Dan

Joe

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Downloaded songs unavailable in offline mode

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each. But whenever I switch off wifi or cellular, all the songs disappear and I can't play them until the app connects to the i...

Casual Listener

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each.   But whenever I switch off wifi or cellular, all the songs dis...

Joe

Community Legend

3710 Views

3 replies

0 likes

  • 3710 Views
  • 3 replies
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[ANDROID] App tells me I am offline, what do I do?

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again. When I clicked the log in button after I had input all my information, the app told me I was offline and that I had to be online to log i...

Newbie

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again.  When I clicked the log in button after I had input all my information, the app t...

Joe

Community Legend

2066 Views

1 replies

0 likes

  • 2066 Views
  • 1 replies
  • 0 likes

Downloaded own music to spotify

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill wont play. How can i fix this?

Newbie

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill w...

Joe

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Android 8 - Volume changes constantly

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume.If I change the Volume it just it just goes back to one of those two Levels and starts changing again.I already disabled "Normalize Volume" as I w...

Newbie

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume. If I change the Volume it just it just goes back to one of those two Levels and starts changi...

D4c4n

Newbie

3924 Views

1 replies

1 likes

  • 3924 Views
  • 1 replies
  • 1 likes

Speed up bug

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

Newbie

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

463 Views

0 replies

0 likes

  • 463 Views
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  • 0 likes