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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 48155 Views
  • 66 replies
  • 25 likes
  • 48155 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880505 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880505 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26948 Views
  • 4 replies
  • 0 likes
  • 26948 Views
  • 4 replies
  • 0 likes

App deleted all my downloaded songs?

I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assuming that my phone was just slow (I'm on Premium, an...

  • Newbie
  • I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assum...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

I can't skip songs with headphone buttons!?!?

I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.

  • Casual Listener
  • I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.
  • Moryseye
  • Casual Listener
  • 19877 Views
  • 2 replies
  • 6 likes
  • Android
    headphones
    skip
  • 19877 Views
  • 2 replies
  • 6 likes

Changing places of the songs, Sorting Songs, Song Order, Places of Songs in List

Hi, I am always adding songs to my list. I want to put similar songs together without making a Playlist. For example, I added 3 classical music last week, then I added pop rock and jazz. After that I added some more classical. Now in my list, they ar...

  • Regular
  • Hi,  I am always adding songs to my list. I want to put similar songs together without making a Playlist. For example, I added 3 classical music last week, then I added pop rock and jazz. After...
  • cagriahmet32
  • Regular
  • 776 Views
  • 2 replies
  • 0 likes
  • Places of Songs in List
    Song Order
    Sorting Songs
  • 776 Views
  • 2 replies
  • 0 likes

Music Continues Playing After Headphone/Bluetooth Disconnect

TL;DR: While listening to music through headphones, unplugging will cause music to continue playing through speaker Many instances when music is playing through physical headphones or bluetooth and is then disconnected from my phone's (Nexus 6P) audi...

  • Visitor
  • TL;DR:  While listening to music through headphones, unplugging will cause music to continue playing through speaker   Many instances when music is playing through physical headphones or ...
  • scottyau
  • Casual Listener
  • 29425 Views
  • 20 replies
  • 5 likes
  • 29425 Views
  • 20 replies
  • 5 likes

Spotify voice feature?

So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the original interface. Is this some new feature that was ...

  • Newbie
  • So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the ori...
  • rexwh91
  • Newbie
  • 781 Views
  • 3 replies
  • 0 likes
  • 781 Views
  • 3 replies
  • 0 likes

Solved!! Package Access Helper has stopped working.

Spotify had glitched out and crashed and wouldn't open. After uninstalling due to the app not opening it would not install and proceeds with either "Package Access Helper has stopped working." or entirely just rebooting. I have done a full device wip...

  • Regular
  • Spotify had glitched out and crashed and wouldn't open. After uninstalling due to the app not opening it would not install and proceeds with either "Package Access Helper has stopped working." or ent...
  • prathik62
  • Regular
  • 8841 Views
  • 13 replies
  • 2 likes
  • 8841 Views
  • 13 replies
  • 2 likes

Bug | Android | Marshmellow | App doesnt install | Unfortunately, Package Access Helper has stopped

App is not installing or upgrading from past few updates. (I think 3-4)Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its stuck showing installing.Tried force stopping 'Package Help...

  • Regular
  • App is not installing or upgrading from past few updates. (I think 3-4) Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its stuc...
  • prathik62
  • Regular
  • 775 Views
  • 2 replies
  • 0 likes
  • Android 6.0.1
    Install
    updates
  • 775 Views
  • 2 replies
  • 0 likes

How to re-add a delted song from a downloaded album

I accidentaly deleted a song from an album that I downloaded and I don't know how to re-add it back to the album?

  • Newbie
  • I accidentaly deleted a song from an album that I downloaded and I don't know how to re-add it back to the album?
  • Joe
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Spotify

My Spotify keeps randomly pausing and my friend says he's been having the same issue, what's going on?

  • Newbie
  • My Spotify keeps randomly pausing and my friend says he's been having the same issue, what's going on? 
  • Joe
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Audio Stops and App Freezes when Playing Specific Song

Every time I play Pixel Empire by Madeon, about 1 minute and 25 seconds into the song, the audio stops, but the bar keeps moving. The controls do nothing, the app becomes very hard to use, and most of the UI becomes invisible; for example, the list o...

  • Newbie
  • Every time I play Pixel Empire by Madeon, about 1 minute and 25 seconds into the song, the audio stops, but the bar keeps moving. The controls do nothing, the app becomes very hard to use, and most o...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Can't download with celuler data

Download using celuler always off, what should i do?

  • Newbie
  • Download using celuler always off, what should i do?
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

ANDROID - NO ABILITY TO ORGANISE TRACKS WITHIN PLAYLIST

WHY in 2017 can we not re-order songs within a playlist when using Spotify Android App. I remember raising this over 3 years ago. Now back on Android, I am simply at a loss for words. Answer the questions Spotify. Why is there no ability to sort trac...

  • Gig Goer
  • WHY in 2017 can we not re-order songs within a playlist when using Spotify Android App.   I remember raising this over 3 years ago.  Now back on Android, I am simply at a loss for words. ...
  • 242 Views
  • 0 replies
  • 1 likes
  • 242 Views
  • 0 replies
  • 1 likes

can I stop my "recommended songs"

i have my playlist set and i shuffle or just play through the entire list, then it begins to play my "recommeded songs" I dont want these to play unless I chose to. i was playing my playlist for the kids at football and all of sudden a song I didnt d...

  • Casual Listener
  • i have my playlist set and i shuffle or just play through the entire list, then it begins to play my "recommeded songs" I dont want these to play unless I chose to.  i was playing my playlist fo...
  • Joe
  • Community Legend
  • 36992 Views
  • 3 replies
  • 0 likes
  • 36992 Views
  • 3 replies
  • 0 likes

Spotify freezing up daily if not more

Lately my spotify has been acting up, and it's annoying the heck out of me.Everyday it freezes up several times a day. It will still play music, but i can't skip songs, pause the music, or do anything at all in the app.Even when closing the app it wi...

  • Regular
  • Lately my spotify has been acting up, and it's annoying the heck out of me. Everyday it freezes up several times a day. It will still play music, but i can't skip songs, pause the music, or do anyth...
  • InfusionGB
  • Roadie
  • 625 Views
  • 2 replies
  • 0 likes
  • 625 Views
  • 2 replies
  • 0 likes

Autoplay does not work anymore

autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also restarted my phone and reinstalled spotify. **bleep*...

  • Newbie
  • autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also r...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

spotufy premium android

Hi , hi already have a premium account, as i can see on my pc browser.Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand.On pc everything is ok, next payment on 11/11/2017----

  • Newbie
  • Hi , hi already have a premium account, as i can see on my pc browser. Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand. On pc everyth...
  • 611 Views
  • 0 replies
  • 0 likes
  • 611 Views
  • 0 replies
  • 0 likes

Deleted Music

All my music was deleted. What can I do? 

  • Newbie
  • All my music was deleted. What can I do?  
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out.Out of interest:1. What quality setting is Spotify streaming at in this situation ?2. Is there any likelyhood that crossfading while streaming will be imple...

  • Music Fan
  • When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out. Out of interest: 1. What quality setting is Spotify streaming at in this situation ? 2. Is there any ...
  • Joe
  • Community Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Play queue button

In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.

  • Newbie
  • In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.
  • Joe
  • Community Legend
  • 358 Views
  • 2 replies
  • 1 likes
  • 358 Views
  • 2 replies
  • 1 likes