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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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How I block people from using my spotify??

I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??

Casual Listener

I live in a student village and there are people connecting to my spotify with their PS4s and using my spotify!! How can I block them from connecting??

chelra

Gig Goer

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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

Casual Listener

I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 

LaNiyah23

Casual Listener

306 Views

2 replies

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Artist follow intermittently not persisted

Following an artist appears to have stopped working reliably for me on Android. The UI updates to show them as followed, but when I return to them immediately via a different screen they're not. The 2nd time I try it, the follow sticks. This is inter...

Casual Listener

Following an artist appears to have stopped working reliably for me on Android.   The UI updates to show them as followed, but when I return to them immediately via a different screen they're ...

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There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

Casual Listener

I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.

Joe

Community Legend

538 Views

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Sharing function Down

The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone.

Newbie

The sharing function is down on my andriod device. When I try to share a song (in any way) the screen goes black and even takes me to the home screen of my phone. 

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Share song stopped working Android 8.0 October 5 update Spotify 8.4.21.508

My Google Pixel Android 8.0 device took October 5 update last night. Now when I try to use the Share option from ... to share a song to a friend, the music stops playing and I'm returned to the Home screen. Can someone assist? I've already tried unin...

Regular

My Google Pixel Android 8.0 device took October 5 update last night. Now when I try to use the Share option from ... to share a song to a friend, the music stops playing and I'm returned to the Home ...

madlive

Casual Listener

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8 replies

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Problemas con zte blade a602

Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app

Newbie

Se detiene constantemente la reproducción de la musica como puedo soluionar ya reinstale la app  

413 Views

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set music quality in streaming / android

hello I can't set the music quality on samsung S5 new / android with updateshow can I Do? . thanks

Casual Listener

hello I can't set the music quality on samsung S5 new / android with updates how can I Do?   . thanks 

parnold

Casual Listener

353 Views

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Premium doesnt work right..

Hi,yesterday I rebought Spotify Premium for my Account. I am using it on 3 Devices (Laptop and two Android-Smartphones). I can Download Songs and play them offline but other "Premium-Features" dont work. For Example:I can hear a Song by clicking it b...

Newbie

Hi, yesterday I rebought Spotify Premium for my Account. I am using it on 3 Devices (Laptop and two Android-Smartphones). I can Download Songs and play them offline but other "Premium-Features" dont...

Joe

Community Legend

386 Views

1 replies

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Não consigo remover as musicas importadas do celular para a spotify

já desinstalei, reinstalei, apaguei dados, loguei dnv e nada funcionou. As musicas importadas e que já não estão mais no aparelho ficam "intangíveis" e não consigo removê-las.

Newbie

já desinstalei, reinstalei, apaguei dados, loguei dnv e nada funcionou. As musicas importadas e que já não estão mais no aparelho ficam "intangíveis" e não consigo removê-las.

613 Views

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Problemas com a importação de músicas do próprio dispositivo para o Spotify

Utilizo o Spotify conta familiar e não está aparecendo a opção de importar músicas do dispositivo. (Utilizo o sistema Android)Poderia me ajudar?

Newbie

Utilizo o Spotify conta familiar e não está aparecendo a opção de importar músicas do dispositivo. (Utilizo o sistema Android) Poderia me ajudar?

546 Views

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Ok Google will play a specific song but not a playlist or artist?!

Hi Guys, I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute.I do this on a motorbike and have now hit a problem. i can use my headset to say "ok google, play jumping jack flash in...

Casual Listener

Hi Guys,   I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute. I do this on a motorbike and have now hit a problem. i ca...

saunterblugget

Casual Listener

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4 replies

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Saving Spotify code to Android camera roll?

The official press release on Spotify Code says this - "By tapping on the Code-enhanced artwork you can also save it to your Camera Roll for easy and quick social sharing." Has anyone been able to do this? It does not work for me.

Roadie

The official press release on Spotify Code says this -    "By tapping on the Code-enhanced artwork you can also save it to your Camera Roll for easy and quick social sharing."   Ha...

453 Views

0 replies

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Downlaoded music on sd cars

So sometime spotify crashes and it puts it on default at internal storage. But, all my downloads are on a sd card. It doesn't allow me to acces these files and it's over 29gb so redownloading it all would be really long. Is there a way to put the opt...

Newbie

So sometime spotify crashes and it puts it on default at internal storage. But, all my downloads are on a sd card. It doesn't allow me to acces these files and it's over 29gb so redownloading it all ...

Joe

Community Legend

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1 replies

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Teste Premium de 7 dias

Não estou conseguindo ativar os 7 dias de teste Premium, não existe mais essa opção?

Newbie

Não estou conseguindo ativar os 7 dias de teste Premium, não existe mais essa opção?

8353 Views

0 replies

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Offline mode not working right

I have a fair share of Downloaded music, green arrow, and alot of just saved music, not green arrow, and I used to be able to go into "offline mode" and only my green arrowed songs would play. Ever since the last update or maybe the one before that, ...

Casual Listener

I have a fair share of Downloaded music, green arrow, and alot of just saved music, not green arrow, and I used to be able to go into "offline mode" and only my green arrowed songs would play. Ever s...

Joe

Community Legend

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3 replies

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Daily Mix playlist issues

While daily mixes are endless mixes, you could click on the top right "three dots" to open a small menu that allowed you to create a playlist with the currently loaded songs (usually 25), so you could set them to download for offline Play. I'm no lon...

Newbie

While daily mixes are endless mixes, you could click on the top right "three dots" to open a small menu that allowed you to create a playlist with the currently loaded songs (usually 25), so you coul...

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Ayuda por favor

Bueno, sucede que hace unos 2 o 3 días se cerró la sesión sola, luego a la noche cuando intentaba ingresar por Facebook me aparecía *(su pais no coincide con el de su perfil)* o algo así, hace 1 día mas o menos, dejo de salirme ese error y me salía e...

Newbie

Bueno, sucede que hace unos 2 o 3 días se cerró la sesión sola, luego a la noche cuando intentaba ingresar por Facebook me aparecía *(su pais no coincide con el de su perfil)* o algo así, hace 1 día ...

232 Views

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Play/Pause Non Functional from Bluetooth Devices

The play/pause button on my Bluetooth devices fails to start/stop the music on Android. Spotify version 8.4.21.508 armV7. Galaxy Note 8 phone running Android 7.1.1.This issue occurs across multiple Bluetooth devices of different manufacturers. I've u...

Newbie

The play/pause button on my Bluetooth devices fails to start/stop the music on Android. Spotify version 8.4.21.508 armV7. Galaxy Note 8 phone running Android 7.1.1. This issue occurs across multiple...

387 Views

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Playlist created in Android app not showing as owned by me.

I am using the Android app version 8.4.21.508. My end goal was to remove songs from a playlist that were automatically added as I only had like 5 songs to begin with. I'm up to about 50 songs now but that automatically added songs are still there and...

Newbie

I am using the Android app version 8.4.21.508. My end goal was to remove songs from a playlist that were automatically added as I only had like 5 songs to begin with. I'm up to about 50 songs now but...

216 Views

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