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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111627 Views

26 replies

3 likes

  • 111627 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224630 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224630 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581995 Views

79 replies

3 likes

  • 581995 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478989 Views

577 replies

40 likes

Account
Free
  • 478989 Views
  • 577 replies
  • 40 likes

Gear sport login

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

Newbie

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Where can I find playlists I follow?

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

Casual Listener

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

NotUsingPremium

Newbie

19282 Views

3 replies

5 likes

  • 19282 Views
  • 3 replies
  • 5 likes

Offline Device Priority

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it. Being a good user I went through the troubleshoot list:You've downloaded music to more than 3 devices. Don't use more dev...

Music Fan

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it.   Being a good user I went through the troubleshoot list: You...

stubs

Music Fan

5098 Views

2 replies

1 likes

Android
Your Music
  • 5098 Views
  • 2 replies
  • 1 likes

Major battery drain on Android 8.1

Hi, Noticed a considerable battery drain on my android 8.1. (Nexus 6p). It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away from the end of my trial and don't want to pay for something that I can...

Newbie

Hi,   Noticed a considerable battery drain on my android 8.1. (Nexus 6p).   It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away...

835 Views

0 replies

0 likes

  • 835 Views
  • 0 replies
  • 0 likes

Spotify app on android does not work with sonos speaker

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist.I am running the android app from my Samsung phone and I have a premium spotify account. I have...

Visitor

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist. I am running the android app from my Samsu...

alberto_madrid

Newbie

831 Views

2 replies

0 likes

  • 831 Views
  • 2 replies
  • 0 likes

Solved!! No equalizer working anymore

I have installed the latest Android JB 4.3 update on my Galaxy s4 I9505. Now neither the built in Android equalizer has an effect on the sound, nor any other 3rd party equalizer app. Spotify is just ignoring everything. And without eq it is impossibl...

Regular

I have installed the latest Android JB 4.3 update on my Galaxy s4 I9505. Now neither the built in Android equalizer has an effect on the sound, nor any other 3rd party equalizer app. Spotify is just ...

mrmetalhead

Casual Listener

37012 Views

42 replies

6 likes

  • 37012 Views
  • 42 replies
  • 6 likes

Can't log in to Spotify

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the app. I've updated the app, uninstalled it, reinstalle...

Newbie

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the ap...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Controls Disappear on Lock Screen After Pause

Samsung Galaxy S8 running Nougat (7.0).The Spotify controls disappear from my lock screen if I pause the track I'm listening to. I have power saving turned off for Spotify, notifications on for Spotify, and notifications on for my lock screen.What gi...

Newbie

Samsung Galaxy S8 running Nougat (7.0). The Spotify controls disappear from my lock screen if I pause the track I'm listening to. I have power saving turned off for Spotify, notifications on for Spo...

mkstvns

Music Fan

13069 Views

3 replies

1 likes

Android
controls
disappear
nougat
  • 13069 Views
  • 3 replies
  • 1 likes

Spotify extremely slow and buggy Lg g6

Hello !Every time i open spotify , loading the songs list takes an awful long time and i can't scroll my albums list too fast because it will lag and shutdown. Even offline mode is messy as **bleep**. Skipping songs by swiping and ending up 3 songs a...

Casual Listener

Hello ! Every time i open spotify , loading the songs list takes an awful long time and i can't scroll my albums list too fast because it will lag and shutdown. Even offline mode is messy as **ble...

TimmyDemma

Newbie

3024 Views

5 replies

0 likes

  • 3024 Views
  • 5 replies
  • 0 likes

Connect spotify to twitter

I been trying to post what I am listening to, to twitter, and I can't figure out how to do it. I don't think twitter is listed as one of my approved apps, I am not sure how to change that. -Gi

Casual Listener

I been trying to post what I am listening to, to twitter, and I can't figure out how to do it. I don't think twitter is listed as one of my approved apps, I am not sure how to change that.  -Gi

gma1744

Casual Listener

10161 Views

4 replies

3 likes

  • 10161 Views
  • 4 replies
  • 3 likes

Change language in menu?

Hi everyone,can you please advise how to change the Android app language in its menu? Actually, I spent a while looking for the Preferences themselves now that there was (another, unfortunate, substantial) change of the GUI and do not see it there - ...

Music Fan

Hi everyone, can you please advise how to change the Android app language in its menu? Actually, I spent a while looking for the Preferences themselves now that there was (another, unfortunate, subs...

Joe

Community Legend

2280 Views

6 replies

0 likes

  • 2280 Views
  • 6 replies
  • 0 likes

App won't allow FB log in

Recently I was logged off spotify. When I attempted to log back in via fb is said the username or password incorrect. They were both correct, I'm currently logged into fb. I've tried updated both fb and spotify. It will allow me to log into the spoti...

Casual Listener

Recently I was logged off spotify. When I attempted to log back in via fb is said the username or password incorrect. They were both correct, I'm currently logged into fb. I've tried updated both fb ...

Joe

Community Legend

3062 Views

1 replies

0 likes

  • 3062 Views
  • 1 replies
  • 0 likes

Change of phone

I have a new phone and have transferred apps across including Spotify. My account is now saying I have the free Spotify when I pay for premium. And all my playlists have disappeared

Newbie

I have a new phone and have transferred apps across including Spotify. My account is now saying I have the free Spotify when I pay for premium. And all my playlists have disappeared 

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Downloaded automatically "undownloaded"

Hey there,Sometimes spotify is "undownloading" songs itself... I don't have:-more than 10'000 songs-downloaded on more than 3 devices-problems with external storage Somehow it "only" delets song from album and never from playlists. And unfortunately ...

Casual Listener

Hey there, Sometimes spotify is "undownloading" songs itself...   I don't have: -more than 10'000 songs -downloaded on more than 3 devices -problems with external storage   Somehow ...

_M-I-K-I_

Composer

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Spotify bezahlen per Handyguthaben?

Hallo! ich wuerde gerne Spotify Premium, 3 Monate fuer 0,99€ kaufen ueber das Handyguthaben (Mobilfunkanbieter) aber ich finde keine Option mehr dafuer... Ich habe auch kein Bock irgendwie zur Tankstelle zu rennen & mir 10€ Paysafe zu holen. Ist dies...

Casual Listener

Hallo!   ich wuerde gerne Spotify Premium, 3 Monate fuer 0,99€ kaufen ueber das Handyguthaben (Mobilfunkanbieter) aber ich finde keine Option mehr dafuer... Ich habe auch kein Bock irgendwie z...

MrMCM

Casual Listener

1010 Views

2 replies

1 likes

  • 1010 Views
  • 2 replies
  • 1 likes

How to reduce cellular data

Does anyone know how to reduce cellular data that spotify uses?I only have 500mb per month. Any help would be much appreciated Thanks.

Newbie

Does anyone know how to reduce cellular data that spotify uses? I only have 500mb per month.   Any help would be much appreciated  Thanks.

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is using too much data to play downloaded tracks

I've noticed the app is using tons of data, 22MB just this morning - in one and a half hour, to be precise - while playing ONLY DOWNLOADED TRACKS. That's not the only problem, it's also stopping from playing downloaded tracks when the phone gets offl...

Newbie

I've noticed the app is using tons of data, 22MB just this morning - in one and a half hour, to be precise - while playing ONLY DOWNLOADED TRACKS. That's not the only problem, it's also stopping from...

Existenz_10

Casual Listener

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes

Android app and Sonos

For over a week we have been unable to connect to Sonos though the android app. Many people seem to have this problem. It needs to be fixed ASAP.

Newbie

For over a week we have been unable to connect to Sonos though the android app.   Many people seem to have this problem.   It needs to be fixed ASAP.    

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes

How do I stop downloading? T.T

I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs.I have since added more songs, thought I toggled it off, it's not green, hasn't been for months, but somehow my Spotify still wants to...

Casual Listener

I made a mistake. Big mistake. I toggled the «Download» tab on my library page back when it only had maybe 20 songs. I have since added more songs, thought I toggled it off, it's not green, hasn't b...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Sauvegarde carte sd

Bonjour,De points à déplorer je suis français et quand je demande l'assistance de la communauté ou je tombe forcément sur une page en anglais où est la Communauté française où est la logique comment on fait pour aider une personne qui a 80 ans et qui...

Casual Listener

Bonjour, De points à déplorer je suis français et quand je demande l'assistance de la communauté ou je tombe forcément sur une page en anglais où est la Communauté française où est la logique commen...

PG35

Newbie

858 Views

3 replies

1 likes

  • 858 Views
  • 3 replies
  • 1 likes