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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30442 Views
  • 60 replies
  • 25 likes
  • 30442 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871535 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871535 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24978 Views
  • 3 replies
  • 0 likes
  • 24978 Views
  • 3 replies
  • 0 likes

Helene Fischer album navideño

Hola.Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify.Mi pregunta es: ¿Volverá a estar disponible? En verdad me encanta ese álbum, espero que vuelva. Gracias.

  • Newbie
  • Hola. Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify. Mi pregunta es: ¿Volverá a estar disponible?  En verdad me encanta ese álbum, esper...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sonido saturado durante canciones especificas

Hola, Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya intente el reseteo de mi telefono desde la configuración de...

  • Newbie
  • Hola,   Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya...
  • jdmV0
  • Newbie
  • 20554 Views
  • 5 replies
  • 13 likes
  • 20554 Views
  • 5 replies
  • 13 likes

Solved!! Slow download speed of playlists

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. My broadband is 100mb so that's fine. Decided to tur...

  • Casual Listener
  • Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. M...
  • russellpat
  • Regular
  • 7366 Views
  • 2 replies
  • 0 likes
  • 7366 Views
  • 2 replies
  • 0 likes

Losing all my songs

I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OPTION SAID OTHERWISE. Now my songs are gone.

  • Casual Listener
  • I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OP...
  • 349 Views
  • 0 replies
  • 0 likes
  • and had to keep redownloading ot all again and again to my phone
    Lost all my songs
  • 349 Views
  • 0 replies
  • 0 likes

I can't download/move songs to SD card

I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card:When I'm trying to download the songs directly to the SD, the download stops after some songs showing a connection error, and the option to select the storage di...

  • Newbie
  • I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card: When I'm trying to download the songs directly to the SD, the download stops after some songs showing a con...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Songs stop after 2 secs.

I have a premium account.Desktop fine.Android phone started glitching this morning with latest app update.All playlists cycles fast through all tunes when opened. Will not stop.All songs play for a second. then stop. then app hangs/fails.I have re-bo...

  • Newbie
  • I have a premium account. Desktop fine. Android phone started glitching this morning with latest app update. All playlists cycles fast through all tunes when opened. Will not stop. All songs play...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Vpn not working

Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify app it logged me out and when i try to log in it ke...

  • Newbie
  • Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify ...
  • Joe
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add songs to Queue; Songs in Queue get removed automatically.

Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you clicked the next button when the song plays) even when...

  • Casual Listener
  • Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you cli...
  • MarkKJF
  • Casual Listener
  • 509 Views
  • 2 replies
  • 0 likes
  • 509 Views
  • 2 replies
  • 0 likes

Spotify se cierra y elimina música descargada

Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla.Además cuando descargo música con wifi, coloco los datos m...

  • Newbie
  • Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla. Ademá...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! Behind the Lyrics does not work.

Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why did this happen! I tried with a lot of famous songs...

  • Visitor
  • Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why ...
  • TheBlackHawkW
  • Newbie
  • 6210 Views
  • 2 replies
  • 0 likes
  • 6210 Views
  • 2 replies
  • 0 likes

Music stopping when I open any app

Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, games - Spotify music stops. My mobile phone is a M...

  • Newbie
  • Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, ...
  • Joe
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Huawei m3

Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions?Thanks

  • Newbie
  • Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions? Thanks  
  • Joe
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Pausing multiple times in a song

Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please help its supper annoying.

  • Newbie
  • Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please h...
  • Joe
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Can`t log in

Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify.Since then it is impossible to log in again on my Android...

  • Visitor
  • Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify. Sinc...
  • Joe
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Android Mobile App: Playlist Folders?

On My iPodI made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist folders that I make on my desktop app will also show up. Would...

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  • Regular
  •   On My iPod I made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist...
  • 760 Views
  • 0 replies
  • 0 likes
  • Android
    differences
    folders
    iOS
    Mobile
    playlist folders
    Playlists
    Spotify mobile
  • 760 Views
  • 0 replies
  • 0 likes

Superuser Contribution Storage location on Samsung S7e.

Hello, I'm about to switch if I don't find any solution for this issue, that I have had for almost a year.On Spotify, I have selected the storage location to external memory card. I gave the app the rights to access the external storage.I tried every...

  • Casual Listener
  • Hello,   I'm about to switch if I don't find any solution for this issue, that I have had for almost a year. On Spotify, I have selected the storage location to external memory card. I gave&n...
  • gaspardmasy
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

[HOW TO] Troubleshooting - Clear application data on Android

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whenever troubleshooting an Android application is to ...

Screenshot_2014-03-07-11-48-35.png Screenshot_2014-03-07-10-45-41.png Screenshot_2014-03-07-10-45-49.png
  • Community Legend
  • Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whe...
  • Joe
  • Community Legend
  • 11750 Views
  • 3 replies
  • 2 likes
  • Android
    Tutorial
  • 11750 Views
  • 3 replies
  • 2 likes

Why does search require two clicks in Android?

It's not a huge deal but it drives me nuts just because it seems so ergonomically ridiculous. I click on the magnifying glass icon at the bottom of the app screen and the search bar appears at the top of the app screen. Then I have to click on the se...

  • Casual Listener
  • It's not a huge deal but it drives me nuts just because it seems so ergonomically ridiculous. I click on the magnifying glass icon at the bottom of the app screen and the search bar appears at the to...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Can't play music

I've bought a premium account but can not play music

  • Casual Listener
  • I've bought a premium account but can not play music
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Cracking and pops when playing

Hi everyone! Problem with my Galaxy s6 here. Whenever you play songs, there is this annoying "crack" or "pop" sound (kind of like static). Dunno what to do! I tried uninstalling the app, reinstalling it clean and nothing. I disabled all sound enhance...

  • Newbie
  • Hi everyone! Problem with my Galaxy s6 here. Whenever you play songs, there is this annoying "crack" or "pop" sound (kind of like static). Dunno what to do!  I tried uninstalling the app, reins...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes