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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51210 Views
  • 66 replies
  • 25 likes
  • 51210 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881768 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881768 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27345 Views
  • 4 replies
  • 0 likes
  • 27345 Views
  • 4 replies
  • 0 likes

Downloaded songs on sdcard but not playing..

A complete Spotify cluster.....Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb.I clear the cache, no difference.I try offline mode no difference.I check the support p...

  • Newbie
  • A complete Spotify cluster..... Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb. I clear the cache, no difference...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

turning down volume when typing or turning my phone off

Hi.I have an Oneplus 3 phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som seconds. I find this really anoying, but I have no idea what t...

  • Newbie
  • Hi. I have an Oneplus 3  phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som sec...
  • HurlyBurly77
  • Newbie
  • 502 Views
  • 1 replies
  • 1 likes
  • 502 Views
  • 1 replies
  • 1 likes

Solved!! Ability to View All Playlist Followers

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested.I have spotify free on computer and tv. Works fine, no problems.All playlists is on both tv and computer. Then i try on my...

  • Visitor
  • Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested. I have spotify free on computer and tv. Works fine, no problems. A...
  • user-removed
  • Not applicable
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Every 2 songs won't play

I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either stop playing mid-way, or won't play at all. The ne...

  • Regular
  • I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either...
  • Wiikend
  • Regular
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Looping sound when leaving Spotify

Hey all. I just updated my onplus 3 for the newest android version 8.0.0 Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second or two after, go back to default. This also happens if Spotify is the runni...

  • Newbie
  • Hey all.   I just updated my onplus 3 for the newest android version 8.0.0    Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second ...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Ad is stuck

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behind the ad ie between home, library etc but cant acc...

  • Newbie
  • One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behi...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Superuser Contribution VPN not working when logging in

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify.Normally I would log in through my facebook account, with my VPN on.I always ensure that my location's set to Canada, where I first got my accou...

  • Casual Listener
  • I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify. Normally I would log in through my facebook account, with my VPN on. I always ensure that ...
  • Cloudymagic
  • Casual Listener
  • 7121 Views
  • 5 replies
  • 0 likes
  • 7121 Views
  • 5 replies
  • 0 likes

Problemas con la reproduccion de spotify

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema. resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar mi plan de datos, resulta y pasa que cada vez que salgo conec...

  • Newbie
  • buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema.   resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar m...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Superuser Contribution Synchronisation

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

  • Newbie
  • Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?
  • Pascaline
  • Newbie
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Cache-size

Why does Spotify create so much cache on android phones? Fix it or loose customers.DC

  • Casual Listener
  • Why does Spotify create so much cache on android phones? Fix it or loose customers. DC
  • dedo
  • Newbie
  • 1054 Views
  • 2 replies
  • 3 likes
  • 1054 Views
  • 2 replies
  • 3 likes

Android: Display on homescreen when playing on another device

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone. I have no need to use up data to see what I am well aware that I am listening to on my computer. I set the app to not "Show Notificat...

  • Regular
  • I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone.   I have no need to use up data to see what I am well aware that I am liste...
  • SarahDawn
  • Newbie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Allow user to select default sound device.

I m portuguese. Eu uso o Spotify no Android ( xiaomi mi 6). Tenho Spotify Premium, tenho playlists e musica offline. Quando estou a ouvir musica e vou mudando de musicas constantemente, chega a um ponto em que posso alterar a musica, mas nao tenho so...

  • Newbie
  • I m portuguese.  Eu uso o Spotify no Android ( xiaomi mi 6).  Tenho Spotify Premium, tenho playlists e musica offline.  Quando estou a ouvir musica e vou mudando de musicas constant...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Local files disappearing

I've had spotify premium for more than a year because i want to store offline files for car trips. I will download albums locally and all will be great - for about 2 weeks, then every single thing i've downloaded is gone. So, i must be using more dev...

  • Casual Listener
  • I've had spotify premium for more than a year because i want to store offline files for car trips.  I will download albums locally and all will be great - for about 2 weeks, then every sing...
  • ilmater989
  • Casual Listener
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Terrible new interface version 8.4.28.875 armv7 spotify

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you didnt opt in to. **bleep**. I cant browse through any...

  • Newbie
  • I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you di...
  • 570 Views
  • 0 replies
  • 0 likes
  • 570 Views
  • 0 replies
  • 0 likes

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  • Newbie
  • -deleted-
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

For Spotify my tablet is a smartphone

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen)For Spotify it is not a tablet but it is a smartphone.I can no longer listen to music in free mode.How do I make Spotify understand that my is a tablet and not a smartphone?Note: In the settings...

  • Newbie
  • I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen) For Spotify it is not a tablet but it is a smartphone. I can no longer listen to music in free mode. How do I make Spotify understand that ...
  • 498 Views
  • 0 replies
  • 1 likes
  • 498 Views
  • 0 replies
  • 1 likes

[Android] Support for Max/Ultra power saving

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

  • Newbie
  • Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.
  • 1199 Views
  • 0 replies
  • 21 likes
  • 1199 Views
  • 0 replies
  • 21 likes

Bug in spotify, unable to dismiss advertisement.

I would like to report a bug in the android version of the spotify app. I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was unable to search for a different artist whilst listening. When ...

  • Newbie
  • I would like to report a bug in the android version of the spotify app.   I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was una...
  • 633 Views
  • 0 replies
  • 1 likes
  • 633 Views
  • 0 replies
  • 1 likes

Playlist Settings Don't Sync

When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist I'm listening to and if they can access it even though i...

  • Regular
  •  When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist...
  • jsannn
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Spotify plays on its own

I was laying down ready to sleep when my Spotify starts playing music on it's own. It played the last song my brother played earlier. We have a shared account, however he was not playing the song nor was the app opened on my phone. Can anyone explain...

  • Newbie
  • I was laying down ready to sleep when my Spotify starts playing music on it's own.  It played the last song my brother played earlier.  We have a shared account, however he was not playing ...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes