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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110944 Views

26 replies

3 likes

  • 110944 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223378 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223378 Views
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580421 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477905 Views

577 replies

40 likes

Account
Free
  • 477905 Views
  • 577 replies
  • 40 likes

Se traba y reinicia celular

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de fabrica y nada funciona ayuda plis se está volvien...

Newbie

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de...

Laura81

Newbie

1448 Views

3 replies

2 likes

  • 1448 Views
  • 3 replies
  • 2 likes

Play on other devices

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computerMy cell phone does not recognize it but from my computer I can play it on my phone without problems

Newbie

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computer My cell phone does not recognize it but from my computer I can play it on my phone without pr...

318 Views

0 replies

0 likes

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Solved!! Unable to use Spotify on Android Wear and Bluetooth headset

Hi all, I have seen constant complaints about spotify not working with bluetooth headset and android wear. I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android Watch. I can play music through the headset but can't play/pause. No...

Casual Listener

Hi all,   I have seen constant complaints about spotify not working with bluetooth headset and android wear.   I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android...

dillongunruh

Newbie

23396 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

"edit" item in playlist settings LG G6

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

Newbie

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

348 Views

0 replies

0 likes

  • 348 Views
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Connecting to an make believe device

I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again.I do not own a device called HuaWei. My bluetooth is off, nothing is conn...

Casual Listener

I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again. I do not own a devic...

531 Views

0 replies

0 likes

Force device connections
  • 531 Views
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Why does is say my hard drive as no space on my HTC M8 whem i have moved this to a menory card that

why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd cardi have a HTC1 m8 thanks

Casual Listener

why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd card i have a HTC1 m8    thanks 

311 Views

0 replies

0 likes

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Musicas baixadas desaparecem

Bom dia!Ja nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas.Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som da estrada mil kilometros. Por favor corrijam isso, o progra...

Newbie

Bom dia! Ja  nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas. Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som...

726 Views

0 replies

0 likes

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Can't play songs I've liked previously before newest update

My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in the "your likes" part in the home page, which does...

Newbie

My Spotify is updated to version 8.4.32.623 armV7, and I can't play songs that I've 'liked' from times before the version I am currently on. They aren't in my "favorites" playlist, but are instead in...

405 Views

0 replies

0 likes

  • 405 Views
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Shuffle and Repeat on Android App

Hello fellow Spotifiers! I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail about the song. Also no options in the ... at the top right...

Casual Listener

Hello fellow Spotifiers!  I do not know if anyone elser is having this issue but my android app update now has no shuffle or repeat on my playlist when I press the up arrow to see more detail ab...

Avi8or7

Casual Listener

909 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Inconsisent casting to Chromecast Audio

I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like tunein with no problems but Spotify often does noth...

Newbie

I'm struggling with being able to consistently start casting to my Chromecast Audio. I'm trying from Webplayer on a Windows 10 pc and the Spotify app on a oneplus 5t. I can cast from other apps like ...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
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Downloaded songs "disappear" after memory card is disconnected temporarily

I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlist downloads. However, if the SD card isn't availabl...

Casual Listener

I have configured Spotify to use my SD card for storage, and usually download my favourite playlists for offline listening. I have only 16GB of phone internal memory which isn't enough for my playlis...

Udara

Casual Listener

663 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Unsolicited playlists.

Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remind you that the auto-play feature is already disabl...

Music Fan

Sometimes, after listening to a certain artist, Spotify includes in my list a playlist of that particular artist without my request. I wonder if there is any way to disable this. I would like to remi...

rogertms3

Music Fan

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
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Ok Google will play a specific song but not a playlist or artist?!

Hi Guys, I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute.I do this on a motorbike and have now hit a problem. i can use my headset to say "ok google, play jumping jack flash in...

Casual Listener

Hi Guys,   I've been trialing Spotify and now have signed up for a family plan but after a few weeks off work i'm back in my commute. I do this on a motorbike and have now hit a problem. i ca...

saunterblugget

Casual Listener

2118 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Explicit button

I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however i still cannot login

Newbie

I set offline mode in my android, then log out, for some reason i cant get online anymore, it says i am offline, i log in on the website, and removed my device from the offline devices list, however...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Download issues

My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can't delete the downloaded music.

Newbie

My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Crossfade desactivado

El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.

Newbie

El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias. 

1943 Views

0 replies

4 likes

  • 1943 Views
  • 0 replies
  • 4 likes

Always on display showing song playing

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanced settings, aswell as in the Lockscreen-settings. ...

Newbie

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanc...

Un_owen

Newbie

16328 Views

1 replies

2 likes

  • 16328 Views
  • 1 replies
  • 2 likes

Spotify stops playing songs and freeze

Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too. i already tried reinstalling the app 3 times, clearing cache,...

Regular

Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too.  i a...

Tyronium

Newbie

13385 Views

16 replies

11 likes

  • 13385 Views
  • 16 replies
  • 11 likes

Songs been removed

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

Newbie

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

BSL13

Newbie

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for...

Regular

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support  iTunes Bi...

391 Views

0 replies

0 likes

  • 391 Views
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  • 0 likes