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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850862 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850862 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17032 Views
  • 3 replies
  • 0 likes
  • 17032 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium SD Card

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was no storage option anymore so i can't choose my sd c...

  • Casual Listener
  • I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was ...
  • simon_rumpl
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Slow download for offline on android.

I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on and volume levelling is on too.Any solution to speed ...

  • Casual Listener
  • I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on an...
  • Silverseagul
  • Casual Listener
  • 592 Views
  • 1 replies
  • 2 likes
  • 592 Views
  • 1 replies
  • 2 likes

phone restarts after opening spotify

I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this?

  • Casual Listener
  • I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this? 
  • Joe
  • Community Legend
  • 400 Views
  • 3 replies
  • 0 likes
  • 400 Views
  • 3 replies
  • 0 likes

Downloaded music disappears

Hi all,Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying !I have a galaxy s5mini with an sd card, the card is set to contain all the spotify data.Anybody with the same problem ?ThanksHans

  • Newbie
  • Hi all, Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying ! I have a galaxy s5mini with an sd card, the card is set to contain all the spo...
  • Joe
  • Community Legend
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

Solved!! Re-downloading songs automatically

This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them.No matter what I do, Spotify downloads 3.6 GBs of music automatically even though I've switched it off an...

  • Casual Listener
  • This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them. No matter what I do, Spotify downloads 3.6 GBs of mu...
  • tetsuohiryu
  • Gig Goer
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

No External Devices Refresh

With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.

  • Newbie
  • With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Solved!! Premium not working

I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing the app. Don't know where to go from here but any h...

  • Casual Listener
  • I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing ...
  • josephreese1
  • Casual Listener
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
  • 0 likes

Trouble Connecting on Wifi

Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi, Spotify gives me an error saying there is 'No Int...

  • Casual Listener
  • Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi...
  • Joe
  • Community Legend
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

change of sequence in personal playlists

Hello,I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)???I mean every music player you can download for free is able to do it!It must be possible as it is mandatory to have it for my op...

  • Newbie
  • Hello, I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)??? I mean every music player you can download for free is able to do it! It...
  • Joe
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Not working

I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .

  • Casual Listener
  • I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .
  • Joe
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!! Music stops after 1,5 song

I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating. I have done a clean reinstall, emptied cache, gone in offline mode and back and am sti...

  • Casual Listener
  • I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating.   I have done a clean reinst...
  • Joe
  • Community Legend
  • 677 Views
  • 4 replies
  • 0 likes
  • 677 Views
  • 4 replies
  • 0 likes

spotify não mostra que estou escutando via fone bluetooth

Faço o parelhamento do fone wirelles com o celular e vou para o spotify, ai quando estou escutando musicas não aparece em dispositivos o fone wirelles como dispositivo disponivel.

  • Newbie
  • Faço o parelhamento do fone wirelles com o celular e vou para o spotify, ai quando estou escutando musicas não aparece em dispositivos o fone wirelles como dispositivo disponivel.  
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Downloading 300 songs each day

Hi Spotify, Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal for Spotify to redownload so many songs each day?

  • Newbie
  • Hi Spotify,   Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal f...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Solved!! Problems when playing Spotify through Android Auto in Car

Have an issue with Android auto and not sure what the problem is. It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta. Basically I can't use spotify in Android Auto. It just keeps playing fo...

  • Newbie
  • Have an issue with Android auto and not sure what the problem is.  It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta.  Basicall...
  • SpotifyPhil13
  • Casual Listener
  • 81167 Views
  • 25 replies
  • 3 likes
  • 81167 Views
  • 25 replies
  • 3 likes

como reproduzir músicas de todas as playlists em modo aleatório

Antes todas a minhas músicas, além de na playlist ficavam na aba músicas, porém ontem elas sumiram de lá e permanecem apenas nas playlists. Como faço para voltar? Obrigado.

  • Newbie
  • Antes todas a minhas músicas, além de na playlist ficavam na aba músicas, porém ontem elas sumiram de lá e permanecem apenas nas playlists. Como faço para voltar?   Obrigado.
  • Letidrag
  • Casual Listener
  • 6867 Views
  • 2 replies
  • 6 likes
  • 6867 Views
  • 2 replies
  • 6 likes

Imported Playlist from windows media player not working

Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately.When I press shuffle play, nothing happens.This is a link to ...

  • Regular
  • Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately. When I...
  • Gydot
  • Regular
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Slow sync and download on Android

I have just upgraded to premium and have noticed that when syncing from pc to android over my wireless network it is extrememely slow, like 10 songs in 5 hours. I have a 20Mb connection and 300Mb wireless network in my house so i can rule that out. A...

  • Casual Listener
  • I have just upgraded to premium and have noticed that when syncing from pc to android over my wireless network it is extrememely slow, like 10 songs in 5 hours. I have a 20Mb connection and 300Mb wir...
  • chortlecat
  • Newbie
  • 1237 Views
  • 12 replies
  • 4 likes
  • 1237 Views
  • 12 replies
  • 4 likes

Solved!! Subscription

So im aware of the difference between regular subscription and family subscription. I have the student discount. My question is how can i have my main account on my phone instead of my computer. I want to be able to shuffle on my phone but every time...

  • Casual Listener
  • So im aware of the difference between regular subscription and family subscription. I have the student discount. My question is how can i have my main account on my phone instead of my computer. I wa...
  • brandonperkins7
  • Casual Listener
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Se va el internet a cada rato cuando utilizo Spotify

Ayuda! Cada vez que entro a Spotify, la conexión a internet se va, pero es solo con Spotify, que puedo hacer para solucionarlo?

  • Newbie
  • Ayuda! Cada vez que entro a Spotify, la conexión a internet se va, pero es solo con Spotify, que puedo hacer para solucionarlo?
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

I'm a premium member but the app will not allow me to add songs to queue

Have the app on Android phone, premium member, tried to add songs to queue today but I get a message I must be premium member to do it. Un/reinstalled app, deleted cache, no resolve. All other premium functions still work. FWIW I clicked get premium ...

  • Newbie
  • Have the app on Android phone, premium member, tried to add songs to queue today but I get a message I must be premium member to do it. Un/reinstalled app, deleted cache, no resolve. All other premiu...
  • Joe
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes