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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39267 Views
  • 65 replies
  • 25 likes
  • 39267 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876070 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876070 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26018 Views
  • 4 replies
  • 0 likes
  • 26018 Views
  • 4 replies
  • 0 likes

Too many offline devices... only one phone?

Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...

  • Newbie
  • Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...
  • Sudhansh
  • Casual Listener
  • 966 Views
  • 2 replies
  • 0 likes
  • 966 Views
  • 2 replies
  • 0 likes

Spotify storage in my phone

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.

  • Casual Listener
  • Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...
  • 380 Views
  • 0 replies
  • 0 likes
  • Android
    Spotify Data
    storage issues
    storage space
  • 380 Views
  • 0 replies
  • 0 likes

Waiting to Download

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waiting to Download" permanently (as far as I can tell). I have tried cl...

  • Casual Listener
  • I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1.  I have not rooted the device.   I select "Available Offline" for the list and it goes to "Waitin...
  • woofo
  • Newbie
  • 27817 Views
  • 18 replies
  • 0 likes
  • 27817 Views
  • 18 replies
  • 0 likes

Spotify Issue: "Playback failed"

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...

  • Visitor
  • Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...
  • 1108 Views
  • 0 replies
  • 0 likes
  • Android
    Play
    problem
    Xperia
  • 1108 Views
  • 0 replies
  • 0 likes

"Unfortunately, Spotify has stopped."

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...

  • Newbie
  • I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...
  • 536 Views
  • 0 replies
  • 1 likes
  • 536 Views
  • 0 replies
  • 1 likes

Solved!! Lag/stuttering when display is turned off (Android-Samsung S6 Edge)

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...

  • Casual Listener
  • The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-typ...
  • JaceCurran
  • Newbie
  • 75697 Views
  • 4 replies
  • 3 likes
  • Android
    Lag
    Samsung
    stutter
  • 75697 Views
  • 4 replies
  • 3 likes

Chromecast Audio - problems skipping tracks

Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to lat...

  • Visitor
  • Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next ...
  • Apw37
  • Newbie
  • 9070 Views
  • 34 replies
  • 6 likes
  • 9070 Views
  • 34 replies
  • 6 likes

Maximum cache size up to 10 gb?

App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only 3-4 gb app/cache size, now it's 6,7 gb.

  • Casual Listener
  • App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only...
  • 1010 Views
  • 0 replies
  • 0 likes
  • app size
    Cache Removal
  • 1010 Views
  • 0 replies
  • 0 likes

Seems like its downloading but it isn't

Hey!So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not download. Even the number of songs downloading are wrong ca...

  • Newbie
  • Hey! So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not downlo...
  • Joe
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Synced songs deleted when SD card is dismounted (and mounted again).

How to reproduce the error:Set storage to SD card and sync some songs.Turn off the app.Dismount SD card.Mount SD card again.Change storage back to SD card (as storage apparently defaults back to device storage if you dismount the SD card).Even before...

  • Casual Listener
  • How to reproduce the error: Set storage to SD card and sync some songs. Turn off the app. Dismount SD card. Mount SD card again. Change storage back to SD card (as storage apparently defaults b...
  • Joe
  • Community Legend
  • 631 Views
  • 3 replies
  • 1 likes
  • 631 Views
  • 3 replies
  • 1 likes

Solved!! Spotify on Galaxy Note 5

I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I can turn that off if possible. Thnx!

  • Casual Listener
  • I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I...
  • Harlocck
  • Casual Listener
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Sou premium, mas só toca aleatório

Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra esse problema!!!

  • Newbie
  • Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra e...
  • Arthurcdc15
  • Newbie
  • 1019 Views
  • 3 replies
  • 0 likes
  • 1019 Views
  • 3 replies
  • 0 likes

Spotify randomly stops

I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notification panel. Thanks in advance.

  • Casual Listener
  • I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notif...
  • andrealey
  • Casual Listener
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Missing songs in my library

I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up security measures. Today, I logged in to find almost my...

  • Newbie
  • I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up secu...
  • IguanaSetup
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

NÃO FUNCIONA OFFLINE

EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE AJUDA

  • Newbie
  • EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE A...
  • Lu201
  • Newbie
  • 30349 Views
  • 2 replies
  • 3 likes
  • 30349 Views
  • 2 replies
  • 3 likes

En mi plan familiar no tengo opción de guardar musica en la tarjeta sd

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.

  • Newbie
  • Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...
  • 1503 Views
  • 0 replies
  • 1 likes
  • 1503 Views
  • 0 replies
  • 1 likes

Download Single Track?

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...

  • Regular
  • Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading:   1. Artist - Every track you had saved by an artist 2...
  • 1700 Views
  • 0 replies
  • 18 likes
  • Downloadable Tracks
  • 1700 Views
  • 0 replies
  • 18 likes

adding local files to spotify library

HiI've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to the songs I downloaded from my local files/computer through th...

  • Regular
  • Hi I've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library.  Previously I had to create a playlist and just listen to th...
  • 446 Views
  • 0 replies
  • 0 likes
  • 446 Views
  • 0 replies
  • 0 likes

Memoria

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de spotify, ya, que lo uso para que no me llene la memor...

  • Newbie
  • Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de sp...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Spotify plays random rap and pop music I didn't select

This has happened to me before and I think I fixed it by turning my phone on and off. It's happening again and won't change this time. What happens is when I select and artist to shuffle play, it plays music from completely different bands and genres...

  • Casual Listener
  • This has happened to me before and I think I fixed it by turning my phone on and off.  It's happening again and won't change this time.  What happens is when I select and artist to shuffle ...
  • HarryWolfman
  • Casual Listener
  • 641 Views
  • 3 replies
  • 0 likes
  • 641 Views
  • 3 replies
  • 0 likes