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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375507 Views

541 replies

34 likes

Account
Free
  • 375507 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

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Solved!! Why are some songs on desktop not available on mobile?

I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?

Casual Listener

I've noticed that I can find songs on the desktop app that I can't listen to on mobile. Is there a reason why?

a1arming

Casual Listener

571 Views

2 replies

0 likes

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Spotify on Android TV disables Sreensaver

I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore be on for as long as I play music. Please stop dis...

Visitor

I'm really liking the Spotify app on my Android TV, but I do have one annoying problem with it. The Spotify app disables the screensaver on my TV, and the same static screen in Spotify will therefore...

user-removed

Not applicable

4569 Views

1 replies

5 likes

  • 4569 Views
  • 1 replies
  • 5 likes

Playlist missing

My playlist is missing. However, when I search for my playlist in search option it shows the playlist belonging to the my username. My current account also has got the same username. Tried my other email ids to check, account has not been created to ...

Casual Listener

My playlist is missing. However, when I search for my playlist in search option it shows the playlist belonging to the my username. My current account also has got the same username. Tried my other e...

Joe

Community Legend

368 Views

3 replies

0 likes

  • 368 Views
  • 3 replies
  • 0 likes

Spotify android app stops playing songs and restarts them from the beginning.

For about two weeks, the Spotify app on my Samsung Galaxy S6 stops playing songs. When I press play, the songs arerestarted from the beginning. It doesn't matter if my earphones are plugged in or if it's being played out loud, it will still happen.I ...

Newbie

For about two weeks, the Spotify app on my Samsung Galaxy S6 stops playing songs. When I press play, the songs are restarted from the beginning. It doesn't matter if my earphones are plugged in or i...

327 Views

0 replies

0 likes

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Radio, missed dislike

Hello, i have dislike a music instead of adding it to my library. But there is one big thing, i do not know the name of the music, it was really cool tho. When i clicked on dislike (by mistake) it instantly stop playing and i have never seen the musi...

Newbie

Hello, i have dislike a music instead of adding it to my library. But there is one big thing, i do not know the name of the music, it was really cool tho. When i clicked on dislike (by mistake) it in...

Joe

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

not able to get spotify on phone

Im trying to get spotify to play on my Android LG K20 Plus. i cant get into my app on my phone to be able to listen to my music what can i do to get it again? It wont let me login with my info for facebook.

Visitor

Im trying to get spotify to play on my Android LG K20 Plus. i cant get into my app on my phone to be able to listen to my music what can i do to get it again? It wont let me login with my info for fa...

Joe

Community Legend

378 Views

2 replies

0 likes

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  • 2 replies
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Podcast/No Sleep/high pitched

Listening to No Sleep Podcast. Around Season 2, suddenly the podcast was slightly high pitched? I thought it was only one episode. Then i started skipping to next episodes, next seasons, it the same. But not all episodes. I found one that sounded nor...

Newbie

Listening to No Sleep Podcast.   Around Season 2, suddenly the podcast was slightly high pitched? I thought it was only one episode. Then i started skipping to next episodes, next seasons, it ...

856 Views

0 replies

3 likes

  • 856 Views
  • 0 replies
  • 3 likes

Never received email or notification of end of year stats

Last year I got an email with like hours played and some various stats of my Spotify account. This year, the rest of my family got theirs and some friends of mine did too but I haven't gotten an email or in-app notification or anything. Any ideas wha...

Casual Listener

Last year I got an email with like hours played and some various stats of my Spotify account. This year, the rest of my family got theirs and some friends of mine did too but I haven't gotten an emai...

lubos

Roadie

510 Views

4 replies

0 likes

  • 510 Views
  • 4 replies
  • 0 likes

Nuevo interfaz en Android

He visto circulando imagenes de un nuevo diseno de Spotify para Android y necesito saber que tengo que hacer para tenerlo.

Casual Listener

He visto circulando imagenes de un nuevo diseno de Spotify para Android y necesito saber que tengo que hacer para tenerlo.

Eepr

Casual Listener

607 Views

1 replies

1 likes

  • 607 Views
  • 1 replies
  • 1 likes

Android Volume Too Low with Wired Headphones

This is a long-standing issue with no viable solution, so I'd appreciate some attention. The volume output from the Spotify app on Android is far lower than other apps like Youtube, Pandora, or Podcast Addict on my phone. Please provide a solution so...

Casual Listener

This is a long-standing issue with no viable solution, so I'd appreciate some attention. The volume output from the Spotify app on Android is far lower than other apps like Youtube, Pandora, or Podca...

1367 Views

0 replies

0 likes

Android
headphones
volume
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Solved!! New phone now i can't adjust the stream and download quality

I have spotify premium and on my old phone i had everything downloaded on the highest quality but now with my new phone it says not available right now. What do i do?

Newbie

I have spotify premium and on my old phone i had everything downloaded on the highest quality but now with my new phone it says not available right now. What do i do?

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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Freezing, taking minutes to load, search function not workable due to slowness

Spotify has been essentially unusable for the last 4 months. I am considering cancelling my membership. I've seen the countless forum posts on the same issue. Spotify takes up to 5 minutes to load. The search function takes so long to load up that it...

Newbie

Spotify has been essentially unusable for the last 4 months. I am considering cancelling my membership. I've seen the countless forum posts on the same issue. Spotify takes up to 5 minutes to load. T...

Joe

Community Legend

787 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Not my music in my Playlist

How can I get rid of the songs that are added by Spotify? I don't like them and want just songs there that I added.

Newbie

How can I get rid of the songs that are added by Spotify? I don't like them and want just songs there that I added.

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Playlist will restart efter every song

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast.But 1/3 of times when listening to music, whenever I select a number from my quite large playlists, after the song finishe...

Newbie

I have had this problem for a few months now. I got my stereo system hooked up to my tv and playing music through my chromecast. But 1/3 of times when listening to music, whenever I select a number ...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Special look on Christmas

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? Animated snowflakes. The new version does not allow i...

Roadie

It's not a problem that I want advice on, but it's a help for someone who remembers the special look of 2014. Do you want to have a special look at Spotify at Christmas? What is it in the picture? An...

294 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! I cannot play the song I select

Hi, this may sound like a very simple thing. I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am interested in.Next I selected the song and added to a new...

Newbie

Hi, this may sound like a very simple thing.  I received a link from someone to a Spotify song. I installed it (android), singed up, and it shows me an album. But I can't play the one song I am...

Joe

Community Legend

1061 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify jumps to playlists I didn't select

I've had some problems with Spotify lately...When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list which is not even in my favourites. I have reinstall...

Newbie

I've had some problems with Spotify lately... When I select a playlist, somehow strange things happen. Either the song ends in about 30 seconds and a new one starts, or Spotify starts playing a list...

4749

Newbie

772 Views

1 replies

0 likes

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  • 1 replies
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Why did my Spotify download a playlist without permission? What does this mean for my 3,333 limit?

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all says that I must have swiped the download button. Thi...

Newbie

I charged my Note 8 and went back to it to answer a text and saw that my entire playlist was downloaded onto my phone without my permission. I checked everywhere to see how it happened, but it all sa...

1007 Views

0 replies

0 likes

downloaded without permission
how many do I have left to download
random download of playlist
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Ayuda con el volumen!

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

Newbie

Cada que se reproduce una canción, a los dos segundos se baja el volumen. Tengo spotify premium, por que pasa esto?

juan84

Newbie

12892 Views

7 replies

2 likes

  • 12892 Views
  • 7 replies
  • 2 likes

Harder to find songs on premium

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they started in the middle, and the screen for adding songs to...

Newbie

I recently upgraded to premium, but noticed everything is more in a "you know how exactly all the music you like" layout. With free I was able to go through songs, like or dislike them as they starte...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes