Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118396 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238580 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599489 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492035 Views
581 replies
42 likes
I am logged into the Facebook account that my spotify is connected to. The spotify app is still on my facebook app list. When i try to log in it says facebook error. All apps are updated as its a new phone (Huawei p8 lite 2017). Tried all other fixes...
I am logged into the Facebook account that my spotify is connected to. The spotify app is still on my facebook app list. When i try to log in it says facebook error. All apps are updated as its a new...
420 Views
0 replies
0 likes
In order to listen to music spotify does not have, I put such music into itunes, edit the info and then add itunes as a source to Spotifys preferences. This works perfectly on my desktop computer and initially works for my android phone too when i sy...
In order to listen to music spotify does not have, I put such music into itunes, edit the info and then add itunes as a source to Spotifys preferences. This works perfectly on my desktop computer and...
Casual Listener
936 Views
1 replies
1 likes
I have created and populated a playlist on the Windows desktop app. I installed the mobile app on my Samsung Galaxy S5 Neo, and I could see the playlist and the songs there. However, aboult half the songs are greyed out and don't play, it simply skip...
I have created and populated a playlist on the Windows desktop app. I installed the mobile app on my Samsung Galaxy S5 Neo, and I could see the playlist and the songs there. However, aboult half the ...
Regular
964 Views
6 replies
0 likes
Hello,I recently joined my family's premium. But spotify does not recognize that I have premium on my phone. I am irritated that I cannot enjoy some of the premium features such as skipping songs, going back to previous songs, and seeing the next son...
Hello, I recently joined my family's premium. But spotify does not recognize that I have premium on my phone. I am irritated that I cannot enjoy some of the premium features such as skipping songs, ...
Newbie
3912 Views
3 replies
0 likes
I have an Oppo r9 and it will only play through Bluetooth in my car on the Kenwood DDX4 and not through the spotify car app. My husband can connect automatically through the app but he has an iPhone 6. Thoughts anyone???
I have an Oppo r9 and it will only play through Bluetooth in my car on the Kenwood DDX4 and not through the spotify car app. My husband can connect automatically through the app but he has an iPhone ...
457 Views
0 replies
0 likes
When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause the iPad to pause. What the heck is going on? Tempo...
When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause ...
Casual Listener
609 Views
2 replies
0 likes
Uploaded some local files to my desktop app, no problem (using Windows). Added it to a playlist and downloaded on both my desktop and my phone like you're supposed to, but the song won't download or play on my phone, only my laptop. They're connected...
Uploaded some local files to my desktop app, no problem (using Windows). Added it to a playlist and downloaded on both my desktop and my phone like you're supposed to, but the song won't download or ...
411 Views
0 replies
0 likes
I have a newer Android device (smartphone) with the Spotify app. My phone is go phone so I do not get data, only wifi. I made several playlists and downloaded them (there is a green arrow indicating they are downloaded for offline use). When I turn m...
I have a newer Android device (smartphone) with the Spotify app. My phone is go phone so I do not get data, only wifi. I made several playlists and downloaded them (there is a green arrow indicating ...
334 Views
0 replies
0 likes
When I'm listening to spotify offline with Bluetooth the music cuts out or stalls. Any suggestions?
When I'm listening to spotify offline with Bluetooth the music cuts out or stalls. Any suggestions?
323 Views
0 replies
0 likes
Hi, I'm having a problem with Spotify on my android device. In my library, my device shows the songs list but not the albums list nor the artists list. How can I fix this? Thanks
Hi, I'm having a problem with Spotify on my android device. In my library, my device shows the songs list but not the albums list nor the artists list. How can I fix this? Thanks
312 Views
0 replies
0 likes
como puedo ver y modificar la lista de canciones en cola?
como puedo ver y modificar la lista de canciones en cola?
944 Views
0 replies
1 likes
Liebes Team,Alle paar Wochen (im Schnitt alle 2-4Wochen) verbindet sich meine App auf dem Android Smartphone nicht mehr mit dem WLAN. Ich kann keine Musik herunterladen und nicht streamen, obwohl ich zu Hause bin. Gefühlt tritt das IMMER 2 Wochen vor...
Liebes Team, Alle paar Wochen (im Schnitt alle 2-4Wochen) verbindet sich meine App auf dem Android Smartphone nicht mehr mit dem WLAN. Ich kann keine Musik herunterladen und nicht streamen, obwohl i...
Casual Listener
15229 Views
6 replies
0 likes
Hello! i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turkish lira but spotify transferred me 6 time more than this. The money has been transf...
Hello! i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turkish lira but spotify transferred ...
353 Views
0 replies
0 likes
My Spotify App started crashing two weeks ago. Seems like theres a problem when the app is online. When the app i started without a network connection it starts and runs normally, but when the network connection is on, the app crashes within 20 secon...
My Spotify App started crashing two weeks ago. Seems like theres a problem when the app is online. When the app i started without a network connection it starts and runs normally, but when ...
361 Views
0 replies
0 likes
I was listening one of my daily mixes through chrome cast, when the app suddenly started to show "devices available", and the song progress indicator didn't follow the song still playing through cast. Song controls also didn't work anymore.. Now I ca...
I was listening one of my daily mixes through chrome cast, when the app suddenly started to show "devices available", and the song progress indicator didn't follow the song still playing through cast...
324 Views
0 replies
0 likes
Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está disponible en mi país, pero estoy en Dublin - Irlanda...
Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está di...
Newbie
4557 Views
1 replies
4 likes
Hi, Id like to cancel my subscription (for now) but can't get this part of the web site... keeps saying We're all mixed upRefresh this page or try again later. It may take some time to get things up again.GO BACK Funnily every other part of the site ...
Hi, Id like to cancel my subscription (for now) but can't get this part of the web site... keeps saying We're all mixed up Refresh this page or try again later. It may take some time t...
Casual Listener
574 Views
1 replies
1 likes
When I enter spotify and turn off the phone or open anything else on my phone, when I enter spotify again, the screen is freezed and sometimes only the name of the songs freezes and wherever i touch it is there. Please help me. I am premium but think...
When I enter spotify and turn off the phone or open anything else on my phone, when I enter spotify again, the screen is freezed and sometimes only the name of the songs freezes and wherever i ...
333 Views
0 replies
0 likes
Hola, tengo una pregunta, inicie spotify premium, y e en mi celular no esta la cancion soy peor remix de bad bunny, pero en mi pc si esta disponible. Osea no es un problmea local sino de mi cuenta, por favor ayudenme
Hola, tengo una pregunta, inicie spotify premium, y e en mi celular no esta la cancion soy peor remix de bad bunny, pero en mi pc si esta disponible. Osea no es un problmea local sino de mi cuenta, p...
362 Views
0 replies
0 likes
And when are you planning to make any significant changes to it? Seriously, it's horrible.
And when are you planning to make any significant changes to it? Seriously, it's horrible.
Casual Listener
4794 Views
6 replies
12 likes
