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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400718 Views

549 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8609 Views

0 replies

7 likes

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Bad Sound Quality

Brief description of the issue: A few days ago I noticed the lower registers of my music sounding less full and distorted. I've narrowed it down to the Spotify app, as I've tried other music apps and they sound fine, just the Spotify app sounds bad. ...

Casual Listener

Brief description of the issue: A few days ago I noticed the lower registers of my music sounding less full and distorted. I've narrowed it down to the Spotify app, as I've tried other music apps and...

agferg

Casual Listener

7568 Views

13 replies

1 likes

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play counts on android app

is it possible to display play count for each song? Because the only way to see it is in popular songs from artist page. I know that I can see it in desktop app. I use Spotify 8.4.25.771

Casual Listener

is it possible to display play count for each song? Because the only way to see it is in popular songs from artist page.  I know that I can see it in desktop app.  I use Spotify 8.4.25.771

760 Views

0 replies

5 likes

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Oneplus 3T, "no internet connection" on wfi

I have had the Oneplus 3T for a couple months now, and ever since I got it I have been having problems with my Spotify. The app says I have no internet connection when I am definitely connected to the wifi with working internet! This mean that it can...

Regular

I have had the Oneplus 3T for a couple months now, and ever since I got it I have been having problems with my Spotify.   The app says I have no internet connection when I am definitely connec...

BelgiumGuy

Newbie

1398 Views

1 replies

2 likes

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La APP se pausa sola.

Estando en reproduccion la app se pausa sola, le das al play y vuelve a pausarse sola varias veces. En una de ellas se queda en play durante largo tiempo.La app est instalada en un Huawei Y5II CUN-L01 8G actualizado a full a dia 19/12/17

Newbie

Estando en reproduccion la app se pausa sola, le das al play y vuelve a pausarse sola varias veces. En una de ellas se queda en play durante largo tiempo. La app est instalada en un Huawei Y5II CUN-...

287 Views

0 replies

0 likes

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Whenever I restart my device it removes the download of all my saved songs

On my s8+, I have experienced a range of new problems with spotify such as songs taking 5 minutes to play. My phone acts up a bit so I have to restart it every night. I have notuced however that when I do such all my saved songs undownload. I am an a...

Casual Listener

On my s8+, I have experienced a range of new problems with spotify such as songs taking 5 minutes to play. My phone acts up a bit so I have to restart it every night. I have notuced however that when...

239 Views

0 replies

0 likes

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Spotify keeps clogging up memory

Why the **bleep** does spotify keep clogging up more and more memory!? It took up 8 gigs as of today ans completely clogged up my phone! The next most memory taking app on my phone takes 535 ish MBs. There is no excuse for this when I am not even dow...

Regular

Why the **bleep** does spotify keep clogging up more and more memory!? It took up 8 gigs as of today ans completely clogged up my phone! The next most memory taking app on my phone takes 535 ish MBs....

347 Views

0 replies

0 likes

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Spotify non funziona con il 3G. Cosa fare?

Ciao a tutti. Il mio account spotify non funziona nel momento in cui tolgo il wifi e uso la connessione dati. Ho anche chiamato la Vodafone e mi dicono che e' tutto apposto. In pratica mi dice che il dispositivo non e' connesso a internet. Come facci...

Newbie

Ciao a tutti. Il mio account spotify non funziona nel momento in cui tolgo il wifi e uso la connessione dati. Ho anche chiamato la Vodafone e mi dicono che e' tutto apposto. In pratica mi dice che il...

549 Views

0 replies

1 likes

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Solved!! Download to SD

Hi. I know it is possible to download songs to a SD, but can I get a SanDisk USB C and plug in to my phone and download to that. In that case, can I unplug it?Thanks Eric

Casual Listener

Hi. I know it is possible to download songs to a SD, but can I get a SanDisk USB C and plug in to my phone and download to that. In that case, can I unplug it? Thanks Eric

eric_epg

Casual Listener

752 Views

2 replies

0 likes

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Como ouvir todas as músicas de um cantor?

Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify. Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou banda e ouvílas ordenando por populariade, ordem alfabética, etc...

Casual Listener

Boa tarde. Fui por muitos anos usuáiro do Deezer e recentemente mudei para o Spotify.   Estou com a seguinte dúvida: no Deezer, eu tinha a opção de listar todas as músicas de um cantor ou band...

Mpacborges

Newbie

11713 Views

2 replies

4 likes

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The Android outlook

I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for the Premium, it went back to the old one. Is there a...

Newbie

I've downloaded the latest Sporify app form the Google Store and since I haven't been using it for a while, I loved the new way everything looks inside the app. Although, the minute I signed up for t...

Joe

Community Legend

422 Views

1 replies

0 likes

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music stops after 4 songs

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound and the time of the song stays the same.

Regular

Im on cricket wireless and i just got the zte grand x 4. I reinstalled the spotify app and now after about four songs the music just stops playing even though it says in play mode but theres no sound...

ginger_415

Newbie

1800 Views

9 replies

1 likes

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  • 1 likes

[Chromecast] Crash when i play Playlist-radio

Hello my Chromecast Connection always crash when i play a Radio of an Playlist.I only can reproduce this on Android Smartphone/Tablet with newest Version.On Windows/Ubunut 16.04 it works fine. GreetingsChristian

Casual Listener

Hello my Chromecast Connection always crash when i play a Radio of an Playlist. I only can reproduce this on Android Smartphone/Tablet with newest Version. On Windows/Ubunut 16.04 it works fine. &...

481 Views

0 replies

0 likes

Android
bug
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Thumbs status carries forward.

When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and I can't change it. The only way to see the correct ...

Regular

When I am listening to the radio and thumb down a song, the next song that comes up shows a thumbs down and I can't change it. If I thumb up a song, the next song that comes up shows a thumbs up and ...

326 Views

0 replies

0 likes

Song showing last song's thumb choice
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All songs deleted

I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went into Spotify to check the status of songs (wanted to s...

Casual Listener

I had all my songs in my SD card. Everything was working just fine until a random SD card connectivity error occured. Error was saying can't read the SD card. I wanted to check the error and went int...

309 Views

0 replies

0 likes

  • 309 Views
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All downloaded tracks deleted.. again

Dear developers,It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now. I've used the app on my Oneplus One most of the time, and every month or so, I found my entire libra...

Newbie

Dear developers, It has been 2 years since I started using Spotify Premium and I will finally report a problem that has been annoying me too much now.  I've used the app on my Oneplus One most...

248 Views

0 replies

0 likes

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Question about streaming and downloading.

Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same time. My question is, If I set a few albums on dow...

Casual Listener

Hello, I plan to getting a spotify premium for myself and share the account with another friend. I have read that we can both login on Spotify but no more than ONE person can stream music at the same...

P_G1

Casual Listener

537 Views

4 replies

0 likes

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Spotify will not open

We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please

Newbie

We lost power to our house. After it was restored Spotify will not open on our Samsung smart TV. Any ides please 

267 Views

0 replies

0 likes

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My playlists are gone!

That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in the playlist section i cant see it? Some help?

Newbie

That! I have a trouble with my account, then i restar my password! But when im in again on my account, all of my playlist are gone! But if i search my public ones, i can see it AND modified, but in t...

Joe

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
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Downloading songs

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "songs" list (which I assume is where all my downloaded...

Casual Listener

Hello. Im using Spotify Premium on my iPhone. I seem to have this problem. When I donwload songs from a playlist or when I download a whole playlist, the songs in the playlist do not apear in my "son...

Joe

Community Legend

742 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes